Employability &amp; Work Skills

1 learning outcomes10 guidance points

Communication, Feedback & Professional Development

This subtopic equips vocational learners with the communication and interpersonal strategies essential for effective learning design. It explores how clear communication, constructive feedback, and deliberate professional development underpin successful instructional practice, enabling practitioners to build trust, facilitate growth, and advance their careers in education and training.

TLM Level 3 Diploma in Applied Learning Design

Variable Reach Rough Terrain Lift Truck Operators

This subtopic covers the essential knowledge required for operators of variable reach rough terrain lift trucks (telehandlers). It focuses on legal responsibilities under PUWER and LOLER, safe operational procedures including pre-use checks and load handling, and understanding machine characteristics like stability, reach, and terrain adaptability. Practical application ensures operators can work safely and comply with regulations on construction and agricultural sites.

TLM Level 3 Award in All Terrain Telescopic Handlers Operations, TLM Level 3 Award in Skills for Material Handling Equipment Assessors

2 learning outcomes14 guidance points2 criteria

Essentials of Communication and Feedback

This subtopic focuses on the fundamental principles of effective communication and constructive feedback within learning design contexts. Learners will explore how to adapt messaging, employ active listening, and foster an inclusive environment that supports knowledge transfer. The practical application lies in designing learning experiences that enhance understanding, build trust, and promote continuous improvement through structured feedback loops.

TLM Level 4 Certificate in Applied Learning Design

Excavator Operations

This element covers the essential knowledge required for safe and effective excavator operations, including relevant health and safety legislation, operator responsibilities, and machine characteristics. Learners must understand legal duties under regulations such as PUWER and LOLER, demonstrate safe operating practices including pre-use checks and hazard identification, and apply knowledge of excavator types, components, and stability principles in practical tasks.

TLM Level 3 Award in Excavator Operations

6 learning outcomes13 guidance points2 criteria

Asserting Independence: Communicating with Augmentative and Alternative Communication

This subtopic equips learners with the skills to use augmentative and alternative communication (AAC) tools and strategies to express personal preferences, opinions, and feelings, enabling them to assert independence across a range of social and vocational contexts. It emphasises the practical application of AAC in both familiar and unfamiliar environments, ensuring effective interaction with known and unknown communication partners.

TLM Level 2 Certificate in Skills for Employment, TLM Level 1 Certificate in Skills for Employment

Applying for a Job

This subtopic explores the fundamental processes involved in seeking employment, covering various application channels such as online forms, speculative applications, and recruitment agencies. It emphasises practical competence in completing job applications accurately and professionally, ensuring candidates effectively present their skills and experiences to prospective employers.

TLM Level 1 Certificate in Skills for Employment

7 learning outcomes15 guidance points2 criteria

Mobile Elevating Work Platforms

This subtopic covers the essential knowledge for safely operating Mobile Elevating Work Platforms (MEWPs), including relevant legislation such as LOLER and PUWER, operator duties, machine types, and pre-use checks. Learners apply this understanding in practical scenarios to identify hazards, select appropriate equipment, and demonstrate competent operation to industry standards.

TLM Level 3 Award in Mobile Elevating Work Platform Operations, TLM Level 3 Award in Skills for Material Handling Equipment Assessors

Moffett mounted rider-operated lift trucks

This element focuses on the essential legal and safety knowledge required for operating Moffett mounted rider-operated lift trucks, including relevant legislation such as LOLER and PUWER, and personal duties under health and safety law. It further explores safe operational procedures and the specific design characteristics that affect stability and maneuverability. Mastery of this content ensures compliance and minimizes workplace risks during mounting, dismounting, and load handling tasks.

TLM Level 3 Award in Moffett Mounted Forklift Trucks Operations, TLM Level 3 Award in Skills for Material Handling Equipment Assessors

8 learning outcomes14 guidance points2 criteria

Emergency First Aid at Work

Emergency First Aid at Work focuses on equipping learners with the essential skills and knowledge to act as a competent first aider in the workplace. It covers incident assessment, managing unresponsive casualties, resuscitation, choking, bleeding, shock, and minor injuries, ensuring learners can provide effective immediate care until professional help arrives.

TLM Level 3 Award in First Aid at Work , TLM Level 3 Award in Emergency First Aid at Work

2 learning outcomes19 guidance points2 criteria

Aspects of Citizenship

This subtopic introduces learners to the fundamental concepts of citizenship, focusing on the balance between individual rights and responsibilities within a diverse society. It explores the importance of equality legislation, the structures and roles of local and national government, and the practical availability of public services in the community, enabling learners to engage effectively as active citizens.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

Communication and Feedback

This subtopic explores the foundational principles of effective communication and feedback within learning design, emphasizing how intentional messaging and active listening shape learner engagement. It examines building rapport and trust as essential components of a supportive learning environment, while also connecting these interpersonal skills to career advancement and holistic personal growth for both educators and learners.

TLM Level 4 Diploma in Applied Learning Design

Essentials of Neuroscience and the Learning Brain

This subtopic explores how the brain learns, covering neural plasticity, memory systems, and attention mechanisms. It applies these insights to design effective learning experiences, emphasizing evidence-based strategies for vocational training and educational practice.

TLM Level 3 Certificate in Applied Learning Design

11 learning outcomes17 guidance points2 criteria

Effective Communication in the Workplace

Effective communication is fundamental to workplace success, enabling clear information exchange, collaboration, and conflict resolution. This subtopic explores verbal, non-verbal, and written communication methods tailored to diverse professional contexts, ensuring learners can adapt their style to audience and purpose.

TLM Level 2 Certificate in Skills for Employment, TLM Level 1 Certificate in Skills for Employment

Developing team and interpersonal skills

This element introduces learners to the fundamental aspects of working collaboratively within a team, including understanding individual roles and responsibilities. It focuses on developing the interpersonal skills necessary for effective communication, cooperation, and relationship-building in a vocational context. Learners will also explore the dynamics of meetings and how to contribute constructively to group discussions and decision-making processes.

TLM Level 1 Certificate in Skills for Employment

Undertaking an Enterprise Project

This subtopic introduces learners to the concept of enterprise by exploring what makes enterprises successful, then guides them through planning, executing, and reviewing their own small-scale enterprise project. It develops practical employability skills such as teamwork, problem-solving, and self-reflection, directly preparing learners for the world of work or further vocational study.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

6 learning outcomes11 guidance points2 criteria

Working in a Team

This subtopic introduces learners to the fundamentals of effective teamwork within an employment context. It covers identifying personal strengths and how to contribute them to a group task, understanding individual responsibilities, and the importance of cooperative behaviour. Learners will also reflect on their performance to improve future teamwork.

TLM Entry Level Certificate In Skills for Employment (Entry 3) , TLM Level 1 Certificate in Skills for Employment

Effectiveness communication using remote systems

This element focuses on the practical application of remote communication systems in professional environments. Learners explore a variety of digital tools, their appropriate uses, and methods for maintaining effectiveness and professionalism while working remotely. Emphasis is placed on adhering to safety and security protocols to protect personal and organisational data.

TLM Level 1 Certificate in Skills for Employment, TLM Level 2 Certificate in Skills for Employment

10 learning outcomes16 guidance points2 criteria

Equality and Diversity in the Care Sector

This topic explores the importance of inclusion, inclusive work practices, and advice and support information in the care sector. Learners will understand how to promote equality and diversity in their work.

TLM Level 2 Certificate in Skills for Employment, TLM Level 1 Certificate in Skills for Employment, TLM Level 1 Certificate in Employment Skills for the Care Sector +1 more

8 learning outcomes29 guidance points4 criteria

Food Commodities

This subtopic introduces learners to the fundamental categories of food commodities, including their sources, seasonal availability, and proper storage methods to ensure safety and quality. Understanding these basics is crucial for those entering the food industry, as it underpins stock management, hygiene, and customer service. Learners will explore different procurement channels and storage requirements for various food types.

TLM Level 1 Certificate in Skills for Employment

6 learning outcomes9 guidance points

Food Safety and Storage

This subtopic provides essential knowledge and practical skills in food safety and storage, critical for employment in catering, hospitality, and food retail. Learners explore the significance of safe food handling, personal hygiene, and work area cleanliness to prevent contamination and foodborne illnesses. The focus on proper storage techniques ensures food quality and compliance with health regulations, directly supporting employability in food-related sectors.

TLM Level 2 Certificate in Skills for Employment

Health and Safety Awareness

This element provides learners with an essential understanding of workplace health and safety, covering key procedures and the personal responsibility to observe safe working practices. It equips individuals to identify common hazards, follow safety signs and instructions, and contribute to a safe environment, which is crucial for employability across all sectors.

TLM Level 1 Certificate in Skills for Employment

6 learning outcomes5 guidance points

Food Service

This element introduces learners to the fundamentals of food service operations within a vocational context. It covers the identification and characteristics of common food service styles and the practical skills required to operate safely and efficiently in a food service area under supervision. Learners will develop essential employability skills such as following instructions, maintaining hygiene standards, and delivering positive customer experiences.

TLM Level 2 Certificate in Skills for Employment

Health, Safety, Life Support and Infection Control and Prevention

This element covers essential workplace competencies, equipping learners with the knowledge and practical understanding needed to maintain safe environments, prevent the spread of infection, and respond effectively to life-threatening emergencies. It addresses legal responsibilities, risk assessment, and the application of standard precautions in diverse vocational settings.

TLM Level 2 Certificate in Skills for Employment, TLM Level 2 Certificate in Employment Skills for the Care Sector

8 learning outcomes11 guidance points2 criteria

Health and Safety in Construction

This subtopic provides an introduction to essential health and safety practices in the construction industry. Learners will explore common accident causes, methods for identifying and minimising workplace hazards, the correct use of safety equipment, and the legal framework governing health and safety on construction sites.

TLM Level 1 Certificate in Skills for Employment

4 learning outcomes6 guidance points

Health, Safety, Life Support and Infection Prevention and Control

This subtopic introduces learners to essential workplace health and safety practices, infection prevention and control measures, and basic life support techniques. It emphasises the practical application of these skills in vocational settings such as healthcare, social care, or construction, ensuring a safe and hygienic environment. Learners will understand relevant legislation, risk assessment, and emergency response procedures, preparing them to act responsibly and effectively in real-world situations.

TLM Level 1 Certificate in Skills for Employment, TLM Level 1 Certificate in Employment Skills for the Care Sector, TLM Entry Level Certificate in Employment Skills for the Care Sector (Entry 3)

7 learning outcomes20 guidance points3 criteria

Improving Productivity Using IT

This element focuses on developing the ability to critically select, use, and refine information technology tools to enhance workplace productivity. Learners will plan IT tasks, monitor their effectiveness, and iteratively improve systems to achieve better outcomes across various vocational contexts. The skills acquired are directly transferable to a range of job roles where efficient IT use is essential.

TLM Level 2 Certificate in Skills for Employment, TLM Level 1 Certificate in Skills for Employment

10 learning outcomes14 guidance points2 criteria

Investigating Rights and Responsibilities at Work

This element explores the foundational understanding of employee rights and responsibilities within the workplace, and how these are balanced with employer duties. Learners investigate how individual rights are protected through legislation, organisational policies, and supportive practices. The topic equips candidates to apply this knowledge in real-world employment contexts, fostering professional conduct and awareness of legal and ethical workplace frameworks.

TLM Level 2 Certificate in Skills for Employment

9 learning outcomes36 guidance points5 criteria

Person Centred Work Ethics

This topic covers person-centred work ethics, including understanding person-centred values, effective communication, privacy and dignity, and handling information. Learners will apply these principles in a care setting.

TLM Level 2 Certificate in Skills for Employment, TLM Level 1 Certificate in Skills for Employment, TLM Level 1 Certificate in Employment Skills for the Care Sector +2 more

Introduction to looking after customers in a retail environment

This element introduces learners to essential customer service skills within a retail setting. It focuses on projecting a professional image, effective verbal and non-verbal communication, and handling customer questions with confidence. Developing these foundational skills helps ensure a positive customer experience and reflects well on the organization.

TLM Level 1 Certificate in Skills for Employment

Essentials of Learning

Essentials of Learning covers principles of effective learning (e.g., active engagement, feedback) and navigating different learning approaches (e.g., behaviourism, constructivism). Learners apply these to design learning experiences.

TLM Level 4 Certificate in Applied Learning Design

2 learning outcomes11 guidance points2 criteria

Neuroscience and the Learning Brain

This subtopic explores the neural mechanisms underlying learning, including synaptic plasticity and brain development, and applies these insights to design effective learning experiences. Learners will examine cognitive processes such as memory and attention through a neuroscientific lens, enabling evidence-based strategies for instructional design.

TLM Level 4 Diploma in Applied Learning Design, TLM Level 3 Diploma in Applied Learning Design

Essentials of Student Engagement & Learning Environments

This element delves into the essentials of fostering student engagement through well-designed learning environments. It covers facilitating collaborative group learning, embedding active and experiential techniques, and promoting independent and play-based learning to cater to diverse learner needs. The practical application lies in designing vocational training sessions that motivate participation, deepen retention, and develop transferable skills.

TLM Level 3 Certificate in Applied Learning Design

1 learning outcomes5 guidance points

Communication in the Workplace

This subtopic introduces the fundamental principles of workplace communication, focusing on the purpose, methods, and self-evaluation of effective interactions. Learners explore what information needs to be shared in a work context, the various verbal and non-verbal ways of communicating, and how to assess and improve their own communication skills in practical situations.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

Equality and Diversity within the Care Sector

This element explores the fundamental principles of equality, diversity, and inclusion within care environments. Learners examine how inclusive work practices promote dignity and respect for individuals, and they gain knowledge of the sources of advice and support available to address equality issues. Mastery of this topic underpins the delivery of person-centred care that meets legislative and regulatory standards.

TLM Entry Level Certificate in Employment Skills for the Care Sector (Entry 3)

First Aid at Work

This subtopic covers the essential skills required to perform a systematic secondary survey and deliver appropriate first aid for a range of injuries and medical conditions, including musculoskeletal trauma, head and spinal injuries, chest injuries, burns, eye injuries, poisoning, anaphylaxis, and major illness. It emphasizes the practical application of assessment frameworks and treatment protocols to stabilize casualties and prevent further harm until professional medical help arrives, aligning with workplace health and safety regulations.

TLM Level 3 Award in First Aid at Work

8 learning outcomes7 guidance points

Material Handling Equipment Assessors

This Level 3 Award unit provides MHE assessors with the essential knowledge to conduct assessments that are valid, fair and reliable. It covers the full assessment cycle from planning to quality assurance, ensuring compliance with legal standards and best practice in the context of forklifts, cranes and other material handling equipment operations.

TLM Level 3 Award in Skills for Material Handling Equipment Assessors

Introduction to Self-Employment

This subtopic introduces the fundamental concept of self-employment, distinguishing it from traditional employment and exploring the key planning steps required to start a self-employed venture. It also covers basic financial literacy, specifically focusing on understanding and managing income and expenditure to ensure business viability.

TLM Level 1 Certificate in Skills for Employment

6 learning outcomes8 guidance points

Preparing for, reflecting on and being a volunteer

This element focuses on equipping learners with the skills to prepare for volunteer recruitment interviews, understand their responsibilities within an organisation, maintain professional conduct, and effectively reflect on their volunteering experience to foster personal development and employability.

TLM Level 2 Certificate in Skills for Employment

4 learning outcomes10 guidance points

Managing Own Money

This element introduces learners to the fundamental principles of managing personal finances, focusing on practical skills for budgeting and conducting everyday transactions. It equips individuals with the knowledge to plan income and expenditure effectively, and to handle different payment methods confidently in real-world situations.

TLM Level 1 Certificate in Skills for Employment

5 learning outcomes9 guidance points

Roles and Responsibilities in the Care Sector

This element explores the fundamental roles and responsibilities of care workers, including the importance of understanding job boundaries, engaging in continuous personal development, and upholding a legal and ethical duty of care. Learners will examine how these components interact to ensure safe, person-centred practice and meet the requirements of vocational qualifications in the care sector.

TLM Level 2 Certificate in Skills for Employment, TLM Level 2 Certificate in Employment Skills for the Care Sector

6 learning outcomes14 guidance points2 criteria

Supporting others in the community

This subtopic equips learners with the knowledge and skills to identify and provide appropriate support to individuals and groups within their local community. It emphasises a person-centred approach, understanding professional boundaries, and adhering to health and safety and safeguarding requirements. Learners will also develop the ability to critically evaluate the support given to enhance future community engagement activities.

TLM Level 2 Certificate in Skills for Employment

Managing Your Own Money

This element focuses on personal financial management, enabling learners to assess their financial health by comparing income against outgoings, identify practical strategies for saving money, and recognise the implications of borrowing including interest and repayment obligations. Mastery of these skills is essential for independent living and responsible decision-making in everyday financial contexts.

TLM Level 1 Certificate in Skills for Employment

Understanding employment responsibilities and rights

This subtopic examines the essential knowledge of employment responsibilities and rights, focusing on the legal entitlements and duties of both employees and employers. It highlights the significance of agreed workplace practices in fostering a constructive working relationship, situates individual roles within the broader industry context, and provides insights into prospective career paths. Understanding these elements is crucial for professional conduct and informed career development.

TLM Level 2 Certificate in Skills for Employment

Personal Presentation at Work

This element focuses on understanding and demonstrating appropriate workplace appearance, including grooming, attire, and hygiene, and its direct influence on professional image, first impressions, and career progression. Learners explore employer expectations across sectors, the consequences of poor presentation, and develop self-evaluation skills to align their personal presentation with workplace standards.

TLM Level 1 Certificate in Skills for Employment

7 learning outcomes18 guidance points2 criteria

Understanding Individual Needs Within the Care Sector

This element focuses on how care practitioners must tailor fundamental care principles—hydration, nutrition, food safety, and safeguarding—to the unique circumstances of each individual. It examines the intersection of physical well-being and protection, ensuring support is person-centred and compliant with legal and ethical standards. Mastery of this topic is essential for delivering dignified, safe, and effective care in any health or social care setting.

TLM Level 2 Certificate in Skills for Employment, TLM Level 2 Certificate in Employment Skills for the Care Sector

Planning an Enterprise Activity

This element introduces learners to the foundational steps of planning a small-scale enterprise activity. It covers identifying a suitable business idea, assigning team roles, calculating costs and potential revenue, and creating basic promotional materials. The focus is on developing practical employability skills such as decision-making, teamwork, financial awareness, and communication.

TLM Level 1 Certificate in Skills for Employment

Public safety awareness

This subtopic equips learners with essential knowledge of health and safety legislation applicable to public venues, including the Health and Safety at Work etc. Act 1974, ensuring they can identify hazards and maintain personal safety. It also develops practical understanding of responding to crowd-based incidents, such as evacuations or first aid, promoting responsible behavior in public-facing roles and enhancing employability.

TLM Level 1 Certificate in Skills for Employment

7 learning outcomes9 guidance points

Undertaking an enterprise project

This subtopic guides learners through the complete lifecycle of an enterprise project, from initial research into successful enterprises and creative idea generation, through detailed planning and hands-on execution, to final review and reflection. It bridges theoretical understanding of enterprise characteristics with the practical application of employability skills such as teamwork, problem-solving, and self-management, enabling learners to demonstrate initiative and resilience in a real or simulated business context.

TLM Level 2 Certificate in Skills for Employment

Using Numeracy Skills in the Workplace

This element develops the learner's ability to identify situations in the workplace requiring numerical analysis, select and apply appropriate mathematical techniques, and effectively interpret and communicate findings. Practical applications include calculating budgets, measuring materials, interpreting data, and presenting numerical information to colleagues or clients. Mastery of these skills ensures accuracy in tasks ranging from simple counting to complex problem-solving, directly enhancing employability across diverse vocational sectors.

TLM Level 2 Certificate in Skills for Employment

7 learning outcomes18 guidance points3 criteria

Roles and Responsibilities within the Care Sector

This unit introduces learners to the fundamental roles and responsibilities required when working in the care sector. It explores how to understand one's own job role, the importance of continuous personal development, and the principles of duty of care. Through practical scenarios, learners gain insights into applying these standards to ensure safe, ethical, and person-centred care delivery.

TLM Level 1 Certificate in Skills for Employment, TLM Level 1 Certificate in Employment Skills for the Care Sector, TLM Entry Level Certificate in Employment Skills for the Care Sector (Entry 3)

Running an Enterprise Activity

This element covers the entire lifecycle of an enterprise activity, from initial planning through to execution and post-activity review. Learners develop practical skills in teamwork, problem-solving, and resource management while applying entrepreneurial thinking to a real or simulated project. The focus is on understanding success factors and using reflective practice to evaluate outcomes and identify areas for improvement.

TLM Level 1 Certificate in Skills for Employment

Solve Mathematical Problems

This subtopic equips learners with the fundamental mathematical skills required to address common workplace challenges. It focuses on applying arithmetic, measurements, and data interpretation to practical tasks such as budgeting, stock control, and time management. Mastery of these skills enhances employability by ensuring accurate and efficient problem-solving in a vocational context.

TLM Level 1 Certificate in Skills for Employment

Working in an office setting

This subtopic explores the essential skills and knowledge required to function effectively as a member of an office team, including communication, collaboration, and understanding roles. It also covers personal organisation techniques such as prioritising tasks, managing time, and maintaining workspaces to enhance productivity and meet workplace standards.

TLM Level 2 Certificate in Skills for Employment

7 learning outcomes8 guidance points

Comply with Health and safety processes and procedures in the workplace

This subtopic equips learners with the skills to monitor and uphold health and safety standards specifically within recycling workplaces. It emphasizes the practical application of regulations, risk assessment, and safe equipment handling to prevent accidents and maintain compliance. Mastery of these processes ensures a secure working environment and promotes effective performance through data-driven safety communication and problem-solving.

TLM Level 2 Certificate in Skills for Employment

Developing Customer Service Skills

This subtopic explores the critical role of customer service in organisational success, focusing on the tangible benefits of positive interactions and the detrimental effects of poor service. Learners will examine the lasting impact of first impressions and the practical application of respectful, effective verbal and non-verbal communication techniques to build customer loyalty and trust.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

2 learning outcomes18 guidance points2 criteria

Student Engagement & Learning Environments

This element examines the design and facilitation of diverse learning environments that foster student engagement, motivation, and autonomy. It integrates approaches such as group dynamics, experiential activities, play-based methodologies, and tailored motivational strategies to create inclusive and effective learning experiences in vocational settings.

TLM Level 3 Diploma in Applied Learning Design, TLM Level 4 Diploma in Applied Learning Design

Essentials of Neuroscience for Learning

This element delves into the neural underpinnings of learning, covering synaptic plasticity, memory systems, and the biological factors that influence cognitive functions. It focuses on translating neuroscience research into practical strategies for educational design, equipping learners to create brain-targeted teaching methods that enhance memory consolidation and skill acquisition. The emphasis is on evidence-based application, enabling educators to optimize learning environments through an understanding of biological processes.

TLM Level 4 Certificate in Applied Learning Design

1 learning outcomes10 guidance points

Essentials of Teaching Strategies & Instructional Design

This element explores the foundational pedagogical principles that underpin effective teaching, including key learning theories and their application in instructional design. It emphasises the critical role of assessment and constructive feedback in monitoring learner progress and informing teaching practice, while also addressing strategies to adapt instruction for diverse learner needs, ensuring inclusivity and maximising engagement. Through mastery of these areas, learners can design and deliver impactful learning experiences in vocational and employability settings.

TLM Level 3 Certificate in Applied Learning Design

Time management whilst working

This subtopic focuses on equipping learners with essential time management strategies needed in the workplace. It covers prioritising tasks, planning schedules, and avoiding common time-wasters to enhance productivity and meet deadlines. Practical application involves using tools like to-do lists and planners to manage daily responsibilities effectively.

TLM Level 1 Certificate in Skills for Employment

Understanding effective customer relations at a public event

This topic covers understanding customer relations at public events, including customer needs, preparation, effective communication, and the importance of good customer care.

TLM Level 1 Certificate in Skills for Employment

6 learning outcomes14 guidance points2 criteria

Understanding Individual Needs within the Care Sector

This element focuses on how care workers identify and meet the unique needs of individuals regarding hydration, nutrition, and food safety, while integrating robust safeguarding practices for adults and children. It equips learners with the knowledge to ensure person-centred care that complies with legal and ethical standards, promoting dignity and safety across settings.

TLM Level 1 Certificate in Skills for Employment, TLM Level 1 Certificate in Employment Skills for the Care Sector

Using Communication Skills in a Work Place

This subtopic focuses on equipping learners with essential communication skills required for effective workplace interactions. It covers the ability to demonstrate, identify development needs, actively improve, and reflect on communication techniques, emphasizing practical application in real-world job settings.

TLM Level 1 Certificate in Skills for Employment

5 learning outcomes7 guidance points

Work in a Team

This element develops the ability to contribute effectively in a workplace team, focusing on collaborative working, resolving disagreements constructively, and supporting colleagues. Learners will gain practical skills to enhance team performance and build positive working relationships, essential for employability across various sectors.

TLM Level 1 Certificate in Skills for Employment

Working with common office systems

This subtopic develops foundational competencies in using essential office software applications, enabling learners to perform common workplace tasks such as professional communication, document creation, data presentation, and basic spreadsheet management. Mastery of these tools is critical for enhancing productivity, collaboration, and overall employability in modern office environments.

TLM Level 1 Certificate in Skills for Employment

6 learning outcomes9 guidance points

Working with Customers and Clients in Sports and Active Leisure Settings

This element focuses on developing the essential customer service skills needed within sports and active leisure environments, from understanding organisational importance to practical communication and problem-solving. Learners will explore how to handle inquiries, manage complaints, and foster positive relationships to enhance customer satisfaction and loyalty, directly applying these skills in real-world or simulated settings.

TLM Level 1 Certificate in Skills for Employment

6 learning outcomes7 guidance points

Working with Others

This element focuses on the interpersonal and collaborative skills essential for effective teamwork in a vocational context. Learners explore how to identify roles, communicate constructively, and reflect on their contributions to group outcomes, preparing them for real-world workplace collaboration.

TLM Level 1 Certificate in Skills for Employment

Essentials of Student Engagement

This topic covers the essentials of student engagement, focusing on facilitating group learning, active and experiential learning, independent and play-based learning, and motivation strategies. It equips educators with techniques to foster meaningful participation and deep learning.

TLM Level 4 Certificate in Applied Learning Design

Improving Own Confidence

This subtopic focuses on developing self-awareness of personal confidence levels and understanding the factors that influence them. Learners explore how effective communication, informed decision-making, and goal-setting can actively build confidence in workplace and daily life settings. Practical application includes identifying personal strengths, using assertive communication, and planning achievable steps to overcome self-doubt.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

2 learning outcomes16 guidance points2 criteria

Teaching Strategies & Instructional Design

This element explores core teaching strategies and instructional design principles, focusing on pedagogical techniques, assessment methods, differentiation, and classroom management to create effective learning environments. Learners will develop practical skills to design inclusive and engaging lessons that cater to diverse learner needs and promote positive educational outcomes.

TLM Level 4 Diploma in Applied Learning Design, TLM Level 3 Diploma in Applied Learning Design

Customer service skills for sport and leisure

This subtopic explores the principles, skills, and importance of delivering exceptional customer service specifically within sport and leisure environments such as gyms, sports clubs, and leisure centres. Learners will understand how to create positive experiences that encourage customer loyalty and business success, and develop the practical ability to apply these skills in real or simulated scenarios.

TLM Level 2 Certificate in Skills for Employment

Building Working Relationships with Customers

This subtopic focuses on the foundational skills required to build positive working relationships with customers, emphasizing how self-presentation creates lasting impressions. It explores organisational protocols designed to standardise customer interactions and ensures learners can apply these protocols in practical scenarios. Mastery of these skills enhances customer satisfaction and promotes professional credibility in the workplace.

TLM Level 1 Certificate in Skills for Employment

2 learning outcomes12 guidance points2 criteria

The Foundations of Learning

This element provides a critical exploration of fundamental learning theories such as behaviourism, cognitivism, and constructivism, and their practical application in designing effective learning experiences. Learners will evaluate principles of effective learning including active engagement, feedback, and motivation to inform evidence-based learning design decisions. The content equips practitioners with the skills to navigate diverse learning approaches, ensuring inclusive, accessible, and impactful educational interventions tailored to specific contexts.

TLM Level 4 Diploma in Applied Learning Design, TLM Level 3 Diploma in Applied Learning Design

Improving productivity using IT

This subtopic focuses on developing the fundamental digital skills required to plan, execute, and evaluate the use of IT tools in simple workplace tasks. Learners will practice selecting appropriate software, such as word processors for documents or spreadsheets for basic calculations, to meet given requirements. The aim is to build confidence in applying IT systematically to enhance personal productivity and task efficiency in an occupational setting.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

1 learning outcomes5 guidance points

Essentials of Teaching and Learning Design

This subtopic equips learners with the foundational principles of designing inclusive and effective learning experiences, essential for any vocational educator or instructional designer. It explores key pedagogical models, the design of valid and reliable assessments with constructive feedback, strategies for differentiation to meet diverse learner needs, and proactive classroom management techniques. Mastery of these essentials enables practitioners to create structured, engaging, and accessible learning environments that promote learner progress and achievement in applied settings.

TLM Level 4 Certificate in Applied Learning Design

Developing Personal Skills for Leadership

This element focuses on developing personal leadership abilities essential for employment, covering core leadership features, self-assessment of one's own leadership skills, and practical preparation for leading an activity. Learners connect theory to practice by planning and carrying out a leadership task, reflecting on their effectiveness, and identifying areas for growth—key for career progression and team-based work environments.

TLM Level 2 Certificate in Skills for Employment

Citizenship

This element introduces learners to the fundamental principles of citizenship, focusing on the rights and responsibilities of individuals within a community and the workplace. It explores how equality legislation protects against discrimination and promotes fair access to employment opportunities, and examines the role of government in providing services, shaping laws, and influencing daily life. Understanding these concepts is vital for navigating the responsibilities of employment and contributing positively to society.

TLM Level 1 Certificate in Skills for Employment

Understanding Individual's Needs within the Care Sector

This subtopic focuses on the essential care principles of meeting individuals' basic needs through proper hydration, nutrition, and food safety, while embedding robust safeguarding practices for both adults and children. Learners must demonstrate how these elements interconnect to promote dignity, wellbeing, and protection within everyday care routines, applied in line with relevant legislation and person-centred values.

TLM Entry Level Certificate in Employment Skills for the Care Sector (Entry 3)

Contribute to Effective Customer Care

This element covers the foundational principles of delivering excellent customer service and the practical skills required to contribute positively to a service-oriented environment. Learners gain an understanding of what constitutes good customer care, how to interact effectively and professionally with customers, and the critical role of following organisational policies and procedures to ensure consistent service delivery and uphold the organisation's reputation.

TLM Level 1 Certificate in Skills for Employment

Introduction to Health and Safety

This subtopic introduces learners to the fundamental principles of workplace health, safety, and welfare. It covers identifying common hazards and risks, interpreting basic safety signage, and adopting safe practices including the use of personal protective equipment. The practical application is building a foundational awareness that helps prevent accidents and ensures a safe working environment for all.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

Dealing with Problems at Work

This subtopic focuses on equipping learners with the essential skills to recognise common workplace problems, identify the appropriate people to approach for support, and actively contribute to problem-solving processes. It emphasises practical application in entry-level roles, where early identification and collaborative resolution of issues are critical for maintaining a safe and productive work environment.

TLM Level 1 Certificate in Skills for Employment

11 learning outcomes17 guidance points2 criteria

Developing skills for remote working

Developing skills for remote working involves mastering self-discipline, digital communication, and collaborative tools to maintain productivity outside a traditional office. This element covers organizing work independently, contributing effectively to a virtual team, and using self-review to continuously improve remote performance.

TLM Level 2 Certificate in Skills for Employment, TLM Level 1 Certificate in Skills for Employment

Introduction to Living in the Community

This subtopic introduces learners to the concept of community, focusing on developing practical skills for independent living. It involves identifying local resources, understanding personal responsibilities, and applying these skills in real-world contexts, which is essential for employment and daily life.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

1 learning outcomes4 guidance points

Drugs Education

This subtopic provides foundational knowledge on substance misuse, covering recommended alcohol intake limits, the dangers of legal and illegal drugs, and the legal implications of drug possession and supply. It equips learners with the understanding necessary to make informed decisions and promote health and safety in personal and professional contexts.

TLM Level 2 Certificate in Skills for Employment

7 learning outcomes8 guidance points

Introduction to Understanding Self and Others

This subtopic develops learners' ability to reflect on their own needs, wishes, and health, and to interact appropriately with others in personal and social contexts. It underpins essential employability skills by fostering self-awareness, effective communication, and the understanding of personal boundaries, which are critical for workplace integration and teamwork.

TLM Entry Level Certificate In Skills for Employment (Entry 3)

Developing Citizenship Through A Youth Organisation

This subtopic examines how engagement with structured youth organisations can foster active citizenship, build self-esteem, and develop practical skills for community involvement. It encourages learners to reflect on their personal journeys through participation, linking individual growth to broader societal contributions. By exploring the reciprocal benefits between young people and their communities, this element underpins the core values of employability and social responsibility.

TLM Level 1 Certificate in Skills for Employment