Health & Social Care

    BIIAB
    Vocational

    Specification: 610/2354/1

    The BIIAB Vocational Health & Social Care specification covers 254 topics with 1302 learning objectives (610/2354/1). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    254

    Units

    1302

    Learning Outcomes

    1356

    Assessment Guidance

    1470

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Confusing advance care planning with end-of-life care only.
    • •Not involving the individual in decision-making.
    • •Ignoring cultural or religious beliefs.
    • •Making training too theoretical without practical application.
    • •Not tailoring training to individual team members' needs.
    • •Failing to follow up after training to reinforce learning.
    • •Being too theoretical without linking to practice.
    • •Overlooking the importance of person-centred care.

    Top Examiner Tips

    Expert advice for exam success

    • •Use case studies to illustrate person-centred care.
    • •Know key legislation like the Mental Capacity Act.
    • •Emphasise communication and empathy.
    • •Use real-life scenarios from care settings.
    • •Encourage participation and reflection during sessions.
    • •Use examples from your own work experience.
    • •Focus on the 'how' and 'why' behind your actions.
    • •In written responses, always anchor your discussion in relevant legislation (e.g., Mental Capacity Act 2005) and the Code of Conduct for Healthcare Support Workers to demonstrate professional grounding.

    Qualification Units

    254 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    Understand Advance Care Planning

    Advance care planning involves understanding principles, processes, and person-centred approaches. It enables individuals to express preferences for future care. Healthcare support workers must respect autonomy and legal frameworks.

    BIIAB Level 3 Diploma in Healthcare Support, BIIAB Level 3 Diploma in Adult Care, BIIAB Level 4 Diploma in Adult Care

    3 learning outcomes21 guidance points3 criteria

    Active support: lead interactive training

    This topic covers leading interactive training for active support in adult care. Learners will plan and deliver person-centred training sessions to enhance team performance and support others.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes5 guidance points

    BIIAB Lead Adult Care Worker Level 3 End-point Assessment - Core Content

    This end-point assessment covers core principles and practices for lead adult care workers. Candidates must apply knowledge in practical contexts and demonstrate competency in key skills.

    BIIAB Lead Adult Care Worker Level 3 End-point Assessment

    3 learning outcomes4 guidance points

    Emergency First Aid and Management of Life-Threatening Bleeding in the Workplace

    This subtopic equips learners with the practical skills and theoretical knowledge to effectively control life-threatening external bleeding in workplace emergency scenarios. It emphasizes a systematic approach that integrates rapid assessment, direct pressure techniques, tourniquet application when indicated, and ongoing management of shock, all within the scope of a trained first aider's legal and ethical responsibilities.

    BIIAB Level 3 Award in Emergency First Aid at Work (Management of Life-Threatening Bleeding), BIIAB Level 3 Award in First Aid at Work (Management of Life-Threatening Bleeding)

    2 learning outcomes20 guidance points2 criteria

    Communication and information sharing

    This subtopic focuses on the vital role of effective communication in health and social care settings, enabling person-centred support that respects individual needs, wishes, and preferences. It covers strategies to overcome communication barriers, secure handling of sensitive information in compliance with data protection principles, and the appropriate response to complaints to safeguard service users' wellbeing and rights.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes7 guidance points

    BIIAB Adult Care Worker Level 2 End-point Assessment - Core Content

    This subtopic encapsulates the fundamental competencies expected of an Adult Care Worker, focusing on duty of care, person-centred support, effective communication, and safeguarding. It underpins the ability to provide safe, compassionate care in line with legal and ethical frameworks, and is assessed through practical demonstration, situational judgement, and professional dialogue.

    BIIAB Adult Care Worker Level 2 End-point Assessment

    6 learning outcomes8 guidance points

    Principles for implementing duty of care in health, social care or children’s and young people’s settings

    This subtopic delves into the practical application of duty of care within adult social care, emphasizing its role in ensuring safe and ethical practice. It addresses the delicate balance between protecting individuals from harm and respecting their autonomy, alongside providing a framework for managing complaints effectively. Learners will explore how to navigate real-world dilemmas where an individual's rights may conflict with professional obligations, and how robust complaint procedures contribute to continuous improvement.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    6 learning outcomes8 guidance points

    Understand employment responsibilities and rights in health, social care or children and young people’s settings

    This element equips learners with essential knowledge about employment law, rights, and responsibilities within health, social care, and children’s settings. It ensures understanding of how statutory frameworks and agreed ways of working shape professional relationships and service delivery, while also exploring career progression and the impact of public perception on the sector.

    BIIAB Level 2 Award in Employment Responsibilities and Rights in Health, Social Care, Children and Young People's Settings, BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    11 learning outcomes17 guidance points2 criteria

    Emergency First Aid in the Workplace

    This element covers the essential knowledge and practical skills required to provide emergency first aid in the workplace. Learners will understand the legal and ethical responsibilities of a first aider, how to conduct a systematic scene assessment, and the correct procedures for managing unresponsive casualties, choking, external bleeding, shock, and minor injuries. Successful completion demonstrates the ability to preserve life, prevent deterioration, and promote recovery until professional help arrives.

    BIIAB Level 3 Award in First Aid at Work, BIIAB Level 3 Award in Emergency First Aid at Work

    2 learning outcomes21 guidance points2 criteria

    BIIAB Lead Practitioner for Adult Care Level 4 End-point Assessment - Core Content

    The Lead Practitioner for Adult Care Level 4 End-point Assessment core content encompasses the theoretical and practical competencies required to lead a care team effectively. It covers legislation, risk management, person-centred approaches, and reflective practice to drive quality improvement in adult care settings.

    BIIAB Lead Practitioner for Adult Care Level 4 End-point Assessment

    6 learning outcomes10 guidance points

    Communication and Information Sharing

    This element focuses on the critical role of effective communication and secure information handling in health and social care delivery, ensuring that services are person-centred and legally compliant. Learners will explore how to adapt communication methods to meet diverse individual needs, overcome barriers within professional boundaries, and uphold confidentiality through robust data protection practices. The content also covers the essential skills of responding to complaints and supporting colleagues in maintaining good information governance.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes8 guidance points

    Administer medication to individuals and monitor the effects

    This subtopic focuses on the safe handling and administration of medication to individuals in a care environment, ensuring compliance with relevant legislation and policies. It covers the knowledge of common drug types, their therapeutic uses, potential side effects, and the correct procedures for preparation, administration, and monitoring. Practical application involves direct care workers accurately following care plans and recording medication administration to maintain patient safety and wellbeing.

    BIIAB Level 2 Diploma in Care, BIIAB Level 3 Diploma in Adult Care, BIIAB Level 3 Diploma in Healthcare Support

    20 learning outcomes25 guidance points3 criteria

    Introductory awareness of models of disability

    This subtopic introduces learners to the fundamental differences between the medical model, which views disability as an individual deficit requiring medical intervention, and the social model, which identifies societal barriers as the primary disabling factor. Understanding these models is crucial for care practitioners to adopt person-centred approaches that enhance autonomy and inclusion. The module examines how embracing the social model can transform service delivery to significantly improve the wellbeing and quality of life of individuals with disabilities.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 2 Diploma in Care

    5 learning outcomes10 guidance points2 criteria

    Explore models of disability

    This subtopic critically examines the key models of disability, including the medical, social, and biopsychosocial models, and their impact on care delivery. Learners will evaluate how these theoretical frameworks influence organisational policies, professional practice, and service user empowerment, while also gaining the skills to promote awareness and implement inclusive approaches in adult care settings.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    5 learning outcomes8 guidance points

    Assist in testing individuals’ abilities prior to planning physical activities

    This subtopic equips healthcare support workers to safely assist registered practitioners in assessing individuals' physical readiness for exercise. It covers legislative frameworks, health considerations, motivational factors, and practical preparation and testing techniques. Mastery ensures learners contribute effectively to person-centred activity planning within multidisciplinary teams.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes9 guidance points

    Facilitate person centred assessment, planning, implementation and review

    This subtopic focuses on the cyclical process of person-centred care, from initial holistic assessment through collaborative planning, implementation, and regular review. It emphasises actively involving the individual in all decisions, ensuring their preferences, strengths, and goals drive the support provided. Practical application covers communication strategies, risk-enablement, multi-agency working, and legal frameworks to safeguard dignity and promote independence.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    20 learning outcomes26 guidance points3 criteria

    Contribute to monitoring the health of individuals affected by health conditions

    This subtopic focuses on the essential skills and knowledge required to effectively monitor the health of individuals with long-term or acute health conditions. Learners will develop the ability to conduct accurate observations, interpret findings, and maintain clear records, ensuring that any changes in condition are promptly identified and addressed in line with professional standards and care plans.

    BIIAB Level 2 Diploma in Care, BIIAB Level 3 Diploma in Healthcare Support

    8 learning outcomes17 guidance points2 criteria

    Develop and sustain effective working relationships with staff in other agencies

    This subtopic focuses on the practical skills and knowledge required to build and maintain professional, collaborative relationships with colleagues from external agencies within adult care settings. It covers the principles of partnership working, effective communication strategies, and the legal and ethical obligations that underpin successful inter-agency collaboration. Learners will explore how to initiate, develop, and sustain these relationships to achieve better outcomes for individuals receiving care.

    BIIAB Level 3 Diploma in Adult Care

    6 learning outcomes9 guidance points

    Enable individuals with mental health problems to develop alternative coping strategies

    This unit focuses on equipping care workers with the skills to support individuals with mental health problems in developing adaptive coping mechanisms to replace negative behavioural patterns. It emphasises a person-centred approach, underpinned by legal frameworks like the Mental Capacity Act 2005 and the Care Act 2014, ensuring that interventions are ethically sound and collaboratively designed. Practical application involves assessing triggers, co-creating behaviour change plans, and reviewing outcomes with the individual and their support network.

    BIIAB Level 4 Diploma in Adult Care, BIIAB Level 3 Diploma in Healthcare Support

    2 learning outcomes15 guidance points2 criteria

    Understand person-centred approaches in adult social care settings

    This subtopic explores the foundational principles of person-centred care, emphasising the individual's right to autonomy, dignity, and involvement in decisions. It covers practical implementation strategies, the legal and ethical importance of consent, and the role of risk assessment in balancing safety with empowerment. Mastery of these elements is essential for delivering high-quality, responsive care that respects each person's unique preferences and needs.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    6 learning outcomes10 guidance points

    Health and Wellbeing

    This subtopic explores the critical intersection of health, safety, and wellbeing within care environments. Learners will examine legal responsibilities, risk management, and safe practices such as infection control and moving/handling, ensuring they can create a secure and healthy setting for both service users and staff. Mastery of these elements is fundamental to maintaining a duty of care and preventing harm.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes12 guidance points

    Contribute to Promoting Nutrition and Hydration in Health and Social Care Settings

    This subtopic equips care workers with the knowledge and skills to effectively contribute to promoting nutrition and hydration in health and social care settings. It covers the principles of a balanced diet and adequate hydration, collaborative meal planning, screening for malnutrition, and accommodating special dietary requirements, ensuring individuals' nutritional needs are met to support their overall health and wellbeing.

    BIIAB Level 2 Diploma in Care

    7 learning outcomes8 guidance points

    Facilitate change in health and social care or children and young people’s settings

    This element focuses on the systematic process of facilitating change within adult care settings, covering the full lifecycle from diagnosing the need for change to evaluating outcomes. Learners apply change management theories to real-world scenarios, ensuring stakeholder engagement, evidence-based planning, and sustainable implementation. Mastery of this topic enables practitioners to lead service improvements that enhance outcomes for individuals and align with regulatory standards.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes9 guidance points

    Understand the role of the social care worker

    This element focuses on the professional responsibilities of a social care worker within adult social care settings in Northern Ireland. It examines how workers establish and maintain effective working relationships with colleagues, individuals receiving care, and other professionals, while adhering to agreed ways of working as defined by their employer, policies, and relevant legislation. The content underscores the critical importance of collaborative partnership to deliver person-centred care that is safe, compassionate, and compliant with regulatory standards.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    1 learning outcomes4 guidance points

    Assist in the administration of medication

    This subtopic covers the safe and legal aspects of assisting with medication administration in healthcare settings. It includes understanding legislative frameworks, practical procedures for preparation and administration, and meticulous record-keeping to ensure patient safety and compliance with professional standards.

    BIIAB Level 3 Diploma in Healthcare Support, BIIAB Level 2 Diploma in Care

    12 learning outcomes19 guidance points2 criteria

    Introductory awareness of sensory loss

    This subtopic introduces learners to the fundamental awareness of sensory loss, including common causes such as age-related degeneration, injury, or illness, and the impact on an individual’s daily life. It emphasises the importance of effective communication methods, such as using clear speech or assistive devices, and practical steps to promote independence and inclusion. Learners will also explore how to recognise early signs of sight or hearing loss and the correct procedures for reporting concerns in a health and social care setting.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 2 Diploma in Care

    7 learning outcomes14 guidance points2 criteria

    Facilitate change in adult care

    This element focuses on the strategic leadership skills required to initiate, plan, and implement change within adult care services. Learners will explore evidence-based change management models and apply them to real-world care environments, ensuring that change is person-centred, legally compliant, and sustainably embedded. The process encompasses engaging stakeholders, securing organisational buy-in, and critically evaluating outcomes to drive continuous improvement.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes8 guidance points

    Diabetes Awareness

    This subtopic provides essential knowledge on diabetes awareness for adult care practitioners. It covers the types, causes, and implications of diabetes, emphasising person-centred support, nutritional management, monitoring, and the interplay of diabetes with other health conditions. Understanding these elements is crucial for delivering safe, effective, and compassionate care in adult settings.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care

    15 learning outcomes33 guidance points3 criteria

    Implement therapeutic group activities

    Therapeutic group activities are structured sessions designed to improve individuals' wellbeing through social interaction and shared experiences. This topic covers understanding principles, planning, supporting individuals, and evaluating outcomes.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care

    5 learning outcomes14 guidance points2 criteria

    Enable individuals to develop strategies to manage their behaviour

    This element equips adult care workers with the knowledge and skills to support individuals in developing proactive strategies to manage behavioural responses. It covers legal and policy frameworks, understanding triggers and impact, collaborative planning, and the continuous review of behaviour management plans. The focus is on person-centred, ethical practice that promotes dignity, autonomy, and positive outcomes.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 3 Diploma in Healthcare Support, BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    14 learning outcomes24 guidance points3 criteria

    Facilitate coaching and mentoring of practitioners in adult care

    This subtopic equips leaders with the knowledge and skills to systematically foster professional development through coaching and mentoring within adult care settings. It focuses on understanding the distinct benefits, assessing needs, implementing structured activities, and critically evaluating outcomes to enhance care quality and staff competence. Mastery of this element enables managers to cultivate a reflective learning culture that directly improves service user experiences.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    5 learning outcomes8 guidance points

    Meet food safety requirements when providing food and drink for individuals

    This subtopic equips learners with the essential knowledge and practical skills to uphold food safety when supporting individuals with eating and drinking. It covers hygiene maintenance, safe preparation, serving, clearing, and storage of food and beverages, ensuring the well-being of vulnerable individuals. Mastery of these practices prevents contamination, reduces the risk of foodborne illness, and aligns with regulatory requirements specific to health and social care settings.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 2 Diploma in Care

    7 learning outcomes17 guidance points2 criteria

    Facilitate person-centred assessment to support well-being

    This subtopic focuses on equipping learners with the knowledge and skills to conduct holistic, person-centred assessments in adult care that promote well-being across social, emotional, cultural, spiritual, and intellectual domains. It integrates theoretical principles of assessment, partnership working with individuals and other professionals, and the practical application of assessment tools to identify needs and strengths, thereby enabling tailored care planning that respects individual preferences and enhances quality of life.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes10 guidance points

    Contribute to support of positive risk-taking for individuals

    This element focuses on the crucial role of care workers in enabling individuals to take informed, positive risks that enhance their independence, choice, and quality of life. It explores a person-centred approach to risk assessment, where the individual's preferences and strengths are central, while balancing legal frameworks, duty of care, and the need to manage identified risks responsibly.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes8 guidance points

    Assist in the administration of oxygen

    This element focuses on the healthcare support worker’s role in safely assisting with oxygen administration under professional supervision. It covers understanding the clinical reasons for oxygen therapy, the equipment used, monitoring patient response, and adhering to policies that minimise risks such as oxygen toxicity. The practical application ensures safe, person-centred care for individuals with respiratory compromise.

    BIIAB Level 3 Diploma in Healthcare Support

    8 learning outcomes10 guidance points

    Contribute to supporting group care activities

    This subtopic focuses on the role of group care activities in promoting holistic well-being and social integration for individuals in care settings. Learners will explore how to develop a positive group culture that respects diversity, implement planned activities effectively, and evaluate outcomes to inform future practice. Practical application involves collaborating with colleagues and service users to ensure activities are inclusive, meaningful, and aligned with individual care plans.

    BIIAB Level 2 Diploma in Care, BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    8 learning outcomes16 guidance points2 criteria

    Increase awareness about drugs, alcohol or other substances with individuals and groups

    This element equips health and social care practitioners with the knowledge and skills to raise awareness about substance use among individuals and groups. It covers relevant legislation, the physiological and psychological effects of substances, and strategies for non-judgmental communication. The practical application focuses on empowering individuals to make informed choices and access appropriate support services.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care, BIIAB Level 3 Diploma in Adult Care

    7 learning outcomes22 guidance points3 criteria

    Facilitate the development of effective group practice in adult care

    This element explores how leaders in adult care can enable teams to work together effectively by understanding group development, fostering a positive climate, and using facilitation skills. It emphasizes the constructive application of power and influence to enhance learning and improve service delivery. Practical monitoring and review processes ensure continuous improvement in group practice.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes9 guidance points

    Facilitate support planning to ensure positive outcomes for individuals and to support well-being

    This element focuses on the practitioner's role in facilitating collaborative, outcome-focused support planning that promotes individual well-being. It requires applying underpinning theories, integrating assistive living technology, and conducting person-centred reviews in partnership with the individual and relevant stakeholders to ensure plans remain responsive and effective.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Assist in the implementation of programmes to increase mobility, movement and functional independence

    This subtopic equips healthcare support workers with the knowledge and skills to safely assist in mobility and functional independence programmes under the direction of a qualified practitioner. It integrates understanding of legislation, human anatomy, and therapeutic approaches, emphasising person-centred care and accurate record-keeping to promote service user autonomy and wellbeing.

    BIIAB Level 3 Diploma in Healthcare Support

    5 learning outcomes7 guidance points

    Enable individuals to negotiate environments

    This element focuses on supporting individuals, particularly those with physical, sensory, or cognitive impairments, to safely access and move through different environments. It covers assessing environmental barriers, planning personalised support, using mobility aids, and applying risk assessment to promote independence. The practical application involves direct care workers enabling individuals to participate in community life and everyday activities.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    12 learning outcomes16 guidance points2 criteria

    Move and position individuals in accordance with their care plan

    This subtopic focuses on the safe and effective moving and positioning of individuals as part of their care plan, integrating legal requirements, anatomical knowledge, and risk management. Practical application involves using correct manual handling techniques, adaptive equipment, and person-centred communication to prevent injury and promote comfort and dignity.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care +1 more

    18 learning outcomes39 guidance points4 criteria

    Governance and Regulatory Processes for Leading and Managing a Care Service

    This element focuses on the governance frameworks and regulatory processes essential for leading and managing an adult care service effectively. It covers the legal and statutory obligations, internal accountability structures, and the practical application of inspection and compliance systems to ensure high-quality, safe care delivery. Learners will explore how leadership integrates with governance to meet regulatory standards and drive continuous improvement.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes8 guidance points

    Facilitate the development of effective group practice in health and social care or children and young people’s settings

    This element focuses on equipping adult care practitioners with the advanced skills to lead, facilitate, and evaluate group practice within health and social care settings. It covers the theoretical underpinnings of group dynamics, the creation of a supportive climate that fosters collaboration, and the constructive use of authority to enhance learning and service outcomes. Mastery of this topic ensures practitioners can effectively monitor and review group work to drive continuous improvement in care delivery.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes9 guidance points

    Contribute to supporting individuals in the use of assistive technology

    This subtopic focuses on the role of assistive technology in health and social care, exploring the wide range of devices designed to enhance independence, safety, and quality of life for individuals with varying needs. Learners will examine the purposes of different technologies, from simple aids like grab rails to complex electronic systems, and develop practical skills to support individuals in their use. Ultimately, the aim is to enable person-centred care by matching technology to individual outcomes, promoting dignity and autonomy.

    BIIAB Level 2 Diploma in Care, BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes16 guidance points2 criteria

    Enable rights and choices of individuals with dementia whilst minimising risks

    This element focuses on empowering care workers to support individuals with dementia in exercising their rights and making choices, while appropriately managing risks to safety and well-being. It integrates legal frameworks such as the Mental Capacity Act, person-centred approaches, and collaborative involvement of carers to ensure dignity, autonomy, and protection. Practical application centres on enabling positive risk-taking within a supportive care environment.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care, BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    15 learning outcomes23 guidance points3 criteria

    Prepare for and carry out extended feeding techniques

    This subtopic equips learners with the competence to safely and effectively perform extended feeding techniques, such as enteral feeding via nasogastric or gastrostomy tubes, for individuals who cannot meet nutritional needs orally. It integrates essential knowledge of relevant legislation, anatomy and physiology, risk management, and accurate record-keeping, ensuring care is person-centred, dignified, and compliant with regulatory standards in Northern Ireland health and social care settings.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care +1 more

    19 learning outcomes33 guidance points4 criteria

    Assist individuals who have mental health problems when they are transferring between agencies and services

    This subtopic equips learners with the knowledge and skills to support individuals with mental health problems during transitions between care agencies and services, ensuring continuity, safety, and person-centred practice. It covers the legislative and policy framework governing transfers, practical procedures for preparation and supervision, and the application of communication skills to uphold rights and diversity. The focus is on delivering compassionate, coordinated care that respects the individual's autonomy while navigating complex interagency systems.

    BIIAB Level 3 Diploma in Healthcare Support

    8 learning outcomes10 guidance points

    Interact with and support individuals using telecommunications

    This subtopic focuses on the knowledge and skills required to effectively communicate with and support individuals using telecommunications, such as telephone and video calls, in a health and social care context. It addresses the legal frameworks, local policies, and practical competencies needed to use technology safely, while being able to identify, evaluate, and mitigate risks to the individual. The ability to engage person-centredly and terminate interactions appropriately is central to maintaining professional boundaries and ensuring positive outcomes.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes8 guidance points

    End of life and dementia care

    End of life care for individuals with dementia requires understanding their unique needs, including pain and distress management. Supporting carers is also crucial. Person-centred approaches ensure dignity and comfort.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    7 learning outcomes15 guidance points2 criteria

    Contribute to supporting individuals with a learning disability to access healthcare

    This subtopic equips care workers with the knowledge and skills to enable individuals with learning disabilities to access appropriate healthcare services. It covers understanding relevant legislation and policy, the roles of different healthcare providers, and the significance of health action plans and annual health checks. Practical application involves collaborative planning, overcoming barriers, and effectively supporting individuals during healthcare interactions to promote long-term wellbeing.

    BIIAB Level 2 Diploma in Care, BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes16 guidance points2 criteria

    Health, Safety and Wellbeing within a Care Service

    This element focuses on the strategic role of a care service leader in ensuring a safe, healthy, and person-centred environment. It covers legislative compliance, proactive risk management, and the promotion of wellbeing and independence as integral to quality care. Learners will develop the skills to embed these principles into daily practice, culture, and team leadership.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes10 guidance points

    Identify the physical health needs of individuals with mental health needs and plan appropriate actions

    This subtopic equips adult care practitioners with the skills to recognise and address the frequently overlooked physical health needs of individuals with mental health conditions, reducing the stark health inequalities and premature mortality prevalent in this group. Through a holistic, integrated care approach, learners develop practical competence in assessment, planning, and multi-agency referral to ensure physical well-being is prioritised alongside mental health recovery.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Assist others to monitor individuals’ progress in managing dysphagia

    This subtopic focuses on equipping healthcare support workers with the skills to assist registered practitioners in monitoring an individual's ability to follow dysphagia management strategies. It covers the legal and best practice frameworks, effective collaboration with the multidisciplinary team, and the correct documentation and reporting of progress. The ultimate goal is to ensure safe swallowing and minimise risks such as aspiration, choking, and malnutrition.

    BIIAB Level 3 Diploma in Healthcare Support

    5 learning outcomes10 guidance points

    Principles and values

    This unit introduces the foundational principles and values underpinning health and social care practice, including person-centred approaches, consent, duty of care, and safeguarding. Learners will explore how to support individuals' rights, promote well-being through active participation, and work inclusively while reducing the likelihood of abuse. These principles ensure safe, ethical, and empowering care delivery in accordance with national and local policies.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes8 guidance points

    Contribute to the care of a deceased person

    Contributing to the care of a deceased person involves understanding factors affecting care after death, supporting the bereaved, preparing the body for transfer, and managing own emotions.

    BIIAB Level 2 Diploma in Care, BIIAB Level 3 Diploma in Healthcare Support

    2 learning outcomes16 guidance points2 criteria

    Obtain venous blood samples

    This subtopic focuses on the safe and competent practice of obtaining venous blood samples within a health and social care context. It encompasses the legal and ethical framework, essential anatomical and physiological knowledge, and the practical skills required for patient preparation, sample collection, and sample handling for transportation. Proficiency ensures patient safety, sample integrity, and compliance with national standards.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care

    15 learning outcomes17 guidance points2 criteria

    Equality, diversity and inclusion in dementia care practice

    This subtopic focuses on embedding equality, diversity, and inclusion within dementia care, recognising that each person’s journey with dementia is shaped by their unique background and circumstances. It equips learners with the skills to deliver truly person-centred support that respects individuality and promotes rights, while also collaborating with others to champion these values across care settings. Mastery ensures that care practices not only meet legal and ethical standards but genuinely enhance the well-being of those living with dementia.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care, BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    17 learning outcomes26 guidance points3 criteria

    Assist others to plan presentations

    This subtopic focuses on developing the skills to support colleagues in planning effective presentations within healthcare settings. It covers identifying appropriate techniques such as structuring content, selecting visual aids, and evaluating resources, ensuring compliance with organisational protocols and data protection. Learners will apply these skills to facilitate patient education, staff training, or service promotion, enhancing communication within multi-disciplinary teams.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes8 guidance points

    Implement the positive behavioural support model

    This element equips learners with the knowledge and skills to apply the Positive Behavioural Support (PBS) model in adult care settings. It covers understanding the biopsychosocial context of challenging behaviour, conducting functional assessments, and implementing multi-component interventions encompassing primary prevention (enhancing quality of life), secondary prevention (early response), and non-aversive reactive strategies, all within person-centred PBS plans.

    BIIAB Level 4 Diploma in Adult Care, BIIAB Level 3 Diploma in Adult Care

    9 learning outcomes19 guidance points2 criteria

    How to manage safeguarding and mental capacity in adult care settings

    This subtopic equips leaders with the knowledge and skills to effectively manage safeguarding concerns and mental capacity issues within adult care settings. It explores statutory duties, policy implementation, consent frameworks, and the ethical use of restrictive interventions. The focus is on promoting a rights-based, person-centred approach that ensures safety and dignity for individuals at risk.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes8 guidance points

    Provide active support

    Active support is a person-centred approach that empowers individuals to engage in everyday activities, promoting independence and well-being. This element focuses on translating core care values into practical actions, ensuring that support is tailored to each person's preferences and abilities. By implementing structured daily plans and accurately recording participation, care workers can demonstrate how they enable individuals to lead fulfilling lives.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 2 Diploma in Care

    5 learning outcomes14 guidance points2 criteria

    Facilitate learning and development activities to meet individual needs and preferences

    This topic covers how to facilitate learning and development activities tailored to individual needs and preferences in adult care settings. It includes planning, preparing, facilitating, and evaluating activities to support person-centred care.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes16 guidance points2 criteria

    Contribute to the effectiveness of teams

    This element develops the learner's ability to actively contribute to care team effectiveness by understanding their distinct role and responsibilities, engaging in reflective practice, managing time and commitments to meet service demands, and nurturing constructive professional relationships. It emphasises the practical integration of these skills to enhance team cohesion and ultimately improve outcomes for those receiving care.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes8 guidance points

    Prepare environments and resources for use during healthcare activities

    This subtopic focuses on the essential skills and knowledge required to safely and efficiently prepare healthcare environments, equipment, and resources for clinical activities. Learners develop the ability to follow infection prevention protocols, conduct equipment checks, manage consumables, and ensure readiness for subsequent use. Mastery of these competencies is vital for maintaining patient safety, meeting regulatory standards, and supporting seamless care delivery in health and social care settings.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care

    11 learning outcomes15 guidance points2 criteria

    Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services

    This subtopic equips healthcare support workers with the skills to assist speech and language therapy professionals in delivering culturally and linguistically appropriate care. It focuses on understanding legislation, communication needs, and practical strategies to help diverse individuals access therapy services, ensuring equality and effectiveness in support.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes8 guidance points

    Provide support for journeys

    This element focuses on enabling care practitioners to safely and effectively support individuals during all stages of a journey, from planning to review. It integrates person-centred approaches, risk management, and practical assistance to promote independence while ensuring dignity and safety in community settings.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes15 guidance points2 criteria

    IT Security for Users

    This subtopic equips leaders in adult care with the competence to safeguard sensitive personal data by implementing robust IT security measures. It focuses on selecting appropriate security protocols, using them effectively in daily operations, and developing continuous improvement procedures to monitor and minimise risks to both systems and data. Mastery ensures compliance with data protection legislation and promotes a culture of confidentiality and trust within care services.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care, BIIAB Level 3 Diploma in Adult Care

    6 learning outcomes14 guidance points2 criteria

    Provide support for mobility

    This element focuses on enabling individuals to maintain and improve their mobility through safe and person-centred support. It covers the theoretical importance of mobility for physical and mental well-being, as well as practical skills in preparation, assistance, and documentation. Learners will apply these principles in care settings to promote independence and prevent complications associated with immobility.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes9 guidance points

    Contribute to the support of individuals with multiple conditions and/or disabilities

    This element focuses on how care workers can effectively support individuals living with multiple long-term conditions or disabilities, taking a holistic and person-centred approach. It explores the physical, emotional, and social impacts of co-morbidities and the importance of tailoring support to promote independence, dignity, and well-being. Learners will develop practical skills in contributing to care plans, accessing specialist services, and reflecting on their own practice to continuously improve the quality of care provided.

    BIIAB Level 2 Diploma in Care, BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes16 guidance points2 criteria

    Installation, maintenance and removal of assistive technology in social care

    This subtopic addresses the practical and ethical dimensions of managing assistive technology in adult care settings, covering installation, ongoing maintenance, and eventual removal. It requires a holistic understanding of how technology impacts individuals, their families, and staff, ensuring that all processes are person-centred, safe, and compliant with legal and regulatory frameworks. Learners must demonstrate technical competence while safeguarding dignity, consent, and autonomy throughout the technology lifecycle.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes10 guidance points

    Assist the practitioner to carry out health care activities

    This subtopic equips healthcare support workers with the essential knowledge and skills to safely assist registered practitioners during clinical activities. It covers the legal and ethical frameworks governing delegated tasks, as well as practical techniques for supporting patient care while maintaining dignity, safety, and effective communication. Mastery ensures compliance with regulatory standards and promotes high-quality, person-centred outcomes.

    BIIAB Level 3 Diploma in Healthcare Support, BIIAB Level 2 Diploma in Care

    13 learning outcomes17 guidance points2 criteria

    Lead a service that supports individuals through significant life events

    This element equips leaders with the skills to design and oversee services that compassionately support adults through major life transitions such as bereavement, loss of independence, or changing health needs. It focuses on establishing robust organisational systems, securing appropriate human and material resources, and developing a competent workforce trained to provide empathetic, person-centred care. Effective leadership in this area ensures that individuals maintain dignity, choice, and emotional well-being during challenging periods.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    5 learning outcomes8 guidance points

    Lead communication in adult care settings

    This subtopic focuses on leading effective communication strategies in adult care settings, encompassing assessment of individual communication needs, implementation of assistive technologies, and skilled interaction. It equips learners to convey information clearly to individuals and others while upholding confidentiality, ensuring person-centred support in line with legal and ethical frameworks.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes9 guidance points

    Provide support to manage pain and discomfort

    This subtopic equips care workers with the knowledge and skills to effectively support individuals in managing pain and discomfort through holistic, person-centred approaches. It covers understanding the physiological and psychological aspects of pain, implementing non-pharmacological and pharmacological strategies, and accurately monitoring and reporting to ensure high-quality care. Mastery of these outcomes is essential for promoting wellbeing and dignity in health and social care settings.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care

    7 learning outcomes24 guidance points3 criteria

    Principles and Values

    This subtopic explores the fundamental principles and values that underpin professional practice in health and social care, including person-centred approaches, consent, duty of care, and safeguarding. It equips learners with the knowledge and skills to promote wellbeing, support positive risk-taking, and uphold individuals' rights while working within legal and ethical frameworks. Practical application involves embedding these principles in everyday care delivery to ensure safe, inclusive, and empowering support.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 learning outcomes9 guidance points

    Awareness of the Mental Capacity Act 2005

    This subtopic examines the Mental Capacity Act 2005, a cornerstone of UK legislation that empowers and protects individuals who may lack the mental capacity to make specific decisions. It covers the Act’s guiding principles, the functional test of capacity, the framework for acting in a person’s best interests, and the lawful use of restraint as a last resort. The practical application of these concepts is essential for healthcare support workers to deliver ethical, person-centred care while complying with legal duties and the statutory Code of Practice.

    BIIAB Level 3 Diploma in Healthcare Support, BIIAB Level 3 Diploma in Adult Care, BIIAB Level 4 Diploma in Adult Care +1 more

    12 learning outcomes34 guidance points4 criteria

    Contribute to the support of infection prevention and control in social care

    This subtopic focuses on the essential knowledge and practical skills required to prevent and control infections within social care settings. Learners explore the chain of infection, standard precautions, and the application of evidence-based policies to protect vulnerable individuals. Emphasis is placed on personal hygiene, environmental decontamination, and the correct use of personal protective equipment to minimise cross-contamination risks in real-world care scenarios.

    BIIAB Level 2 Diploma in Care

    7 learning outcomes9 guidance points

    Gain access to the homes of individuals, deal with emergencies and ensure security on departure

    This element focuses on the key competencies required when entering and leaving an individual's home, including following agreed protocols, managing unexpected access issues, responding appropriately to emergencies, and maintaining the security and dignity of the individual. It is essential for care workers providing domiciliary care to ensure safe and respectful practices that protect both the individual and the worker.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    12 learning outcomes17 guidance points2 criteria

    Lead active support

    This subtopic focuses on leading the implementation of the active support model in adult care settings, enabling individuals to participate fully in daily life. It explores how managers can use practice leadership to embed person-centred values into daily routines, promoting positive interactions and sustained quality of life outcomes.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    4 learning outcomes6 guidance points

    Continuing professional development in the context of Health and Social Care

    Continuing professional development (CPD) is a systematic process through which health and social care workers maintain and enhance their knowledge, skills, and competence throughout their career. In Northern Ireland, CPD is a regulatory requirement under the Northern Ireland Social Care Council (NISCC) Code of Practice, ensuring that practitioners deliver safe, effective, and person-centred care. By actively engaging in CPD—including reflection, training, and supervision—staff demonstrate their commitment to high standards and continuous improvement in their professional role.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes9 guidance points

    Recognition and Management of Illness and Injury in the Workplace

    This subtopic covers the systematic recognition and immediate management of a wide range of workplace injuries and acute illnesses, following the primary survey. Learners develop competency in conducting a thorough secondary survey and applying appropriate first aid techniques for musculoskeletal trauma, head/spinal injuries, chest trauma, burns, eye injuries, poisoning, anaphylaxis, and major illnesses such as heart attack or stroke. The focus is on minimising harm, preserving life, and ensuring safe handover to emergency medical services.

    BIIAB Level 3 Award in First Aid at Work (Management of Life-Threatening Bleeding), BIIAB Level 3 Award in First Aid at Work

    2 learning outcomes25 guidance points2 criteria

    Approaches to enable rights and choices for individuals with dementia whilst minimising risks

    This subtopic focuses on holistic approaches to uphold the rights, choices, and dignity of individuals living with dementia while carefully managing risks to their well-being. It integrates knowledge of current legislation—such as the Mental Capacity Act 2005 and Care Act 2014—with person-centred practices that promote enablement. Learners will develop practical skills to balance autonomy and safety, support individuals to achieve personal goals, and collaborate effectively with family carers to create supportive, risk-positive environments.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes10 guidance points

    Appraise staff performance

    The appraisal of staff performance in adult care is a systematic process underpinned by motivational and feedback theories, designed to align individual competencies with service user outcomes and regulatory standards. This subtopic equips leaders to communicate appraisal purposes, facilitate meaningful preparation and participation, and critically self-evaluate to enhance future practice, thereby fostering a culture of continuous improvement and person-centred care.

    BIIAB Level 4 Diploma in Adult Care, BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes14 guidance points2 criteria

    Principles of communication in adult social care settings

    Effective communication is the cornerstone of adult social care, enabling person-centred support, safeguarding vulnerable adults, and fostering trusting relationships. This topic explores the principles underpinning communication, including adapting to individual needs, overcoming barriers, and upholding confidentiality in accordance with legal and professional standards prevalent in Northern Ireland.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    5 learning outcomes8 guidance points

    Continuing Professional Development in the context of Health and Social Care

    Continuing Professional Development (CPD) in health and social care is the ongoing process of tracking and documenting the skills, knowledge, and experience gained through work, beyond initial training. It involves identifying learning needs, engaging in reflective practice, and using supervision and regulation to maintain and enhance professional competence. CPD ensures practitioners provide safe, effective, and person-centred care while meeting regulatory and organisational standards.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 learning outcomes10 guidance points

    Adapt and fit healthcare equipment, medical devices, assistive technology or products to meet individuals’ needs

    This element focuses on the safe and effective customisation and application of prescribed healthcare equipment, medical devices, and assistive technology to meet individual needs. It requires integration of legal and ethical frameworks, anatomical knowledge, and technical proficiency to ensure patient safety and equipment efficacy. Practitioners must demonstrate competence in assessing individual requirements, making adjustments, and fitting items correctly while adhering to professional standards and manufacturer guidelines.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes8 guidance points

    Care for individuals with naso-gastric tubes

    This subtopic covers the essential knowledge and skills required to safely care for individuals with naso-gastric (NG) tubes, including understanding the relevant anatomy and physiology of the upper GI tract. It focuses on the practical application of current legislation, national guidelines, and local policies to ensure person-centred, safe, and effective care. Learners will develop competence in preparing for and supporting individuals during NG tube procedures, minimising risks and promoting dignity throughout.

    BIIAB Level 3 Diploma in Healthcare Support

    7 learning outcomes8 guidance points

    Support independence in the tasks of daily living

    This unit equips learners with the skills to promote and maintain service users' independence in daily living activities. It covers assessing individual needs, applying person-centred approaches, and safely supporting tasks such as meal preparation, shopping, household management, and personal care. Learners must demonstrate the ability to adapt support as needs evolve, ensuring dignity and choice are upheld throughout.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes9 guidance points

    Lead health and safety in adult care settings

    This element equips learners with the skills to lead and manage health and safety practices within adult care environments, emphasizing legal duties, risk assessment, and the promotion of a safety culture. It covers the practical application of health and safety legislation such as the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999. Through effective leadership and support, learners ensure that all staff work safely to protect service users and themselves.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Lead and manage end of life care services

    This subtopic examines leadership responsibilities in ensuring dignified, person-centred end of life care that complies with legislation such as the Mental Capacity Act 2005 and Care Act 2014. It integrates theoretical frameworks like the Gold Standards Framework and the Ambitions for Palliative and End of Life Care to develop effective services, manage multidisciplinary teams, and drive continuous quality improvement.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes9 guidance points

    Health and safety in the adult care setting

    This unit equips learners with essential knowledge and practical skills to maintain a safe and healthy environment in adult care settings. It covers legal responsibilities, risk management, safe handling, infection control, fire safety, and security measures, ensuring learners can effectively protect individuals from harm and respond appropriately to incidents.

    BIIAB Level 3 Diploma in Adult Care

    8 learning outcomes9 guidance points

    Principles of self-directed support

    This subtopic explores the foundational values and principles of self-directed support, which empower individuals to have greater choice and control over their care and support. It covers the key concepts of personalisation, co-production, and the rights-based approach underpinning legislation such as the Care Act 2014 and relevant Northern Ireland policies. Understanding these principles is essential for practitioners to facilitate autonomy and dignity in care planning, enabling individuals to define their own outcomes and direct how their personal budget is used.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care, BIIAB Level 3 Diploma in Adult Care

    7 learning outcomes20 guidance points3 criteria

    Dementia Awareness

    This subtopic provides foundational knowledge for care practitioners on dementia, encompassing its definition, models, types, causes, and the lived experience. Learners will explore how dementia impacts cognitive function and daily life, equipping them with awareness to deliver compassionate, person-centred support.

    BIIAB Level 2 Diploma in Care, BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes17 guidance points2 criteria

    Care for individuals with urethral catheters

    This subtopic equips healthcare support workers with the knowledge and skills to provide safe, person-centred care for individuals with urethral catheters. It covers essential legislation, catheterisation procedures, equipment use, preparation of individuals, and ongoing monitoring to prevent infection and complications. Practical competence is assessed through demonstration of aseptic technique and effective communication.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes9 guidance points

    Identify and act upon immediate risk of danger to substance misusers

    This element focuses on equipping adult care practitioners with the skills to promptly recognise and respond to immediate risks faced by individuals misusing substances. This includes identifying signs of overdose, intoxication, withdrawal, or risky behaviour and taking appropriate actions such as administering first aid, calling emergency services, or implementing harm reduction strategies to ensure the person's safety and well-being.

    BIIAB Level 3 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Lead and manage group living for adults

    This subtopic focuses on the strategic leadership required to create and maintain effective group living environments in adult care settings. It covers the design and adaptation of physical spaces to promote dignity, autonomy, and wellbeing, as well as the planning, delivery, and evaluation of meaningful daily activities. Central to the role is the ability to foster a positive culture that supports individual outcomes through effective resource management, risk assessment, and continuous improvement.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes10 guidance points

    Lead inclusive practice in adult care settings

    This element explores how to lead inclusive practice within adult care settings, embedding equality, diversity, and inclusion into everyday care delivery. It equips learners to champion person-centred approaches that respect individual differences, challenge discrimination, and foster a culture where all individuals feel valued and empowered. Practical application involves developing policies, role-modelling inclusive behaviour, and supporting teams to overcome barriers that marginalise service users.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Support individuals at the end of life

    This subtopic equips learners with the knowledge and skills to provide compassionate, person-centred care to individuals and their families during the final stages of life. It emphasises understanding the holistic principles of end-of-life care, including physical, emotional, psychological, spiritual, and social support, while respecting the individual’s wishes and dignity. Practical application involves implementing advance care plans, coordinating with multidisciplinary teams, and offering ongoing bereavement support, ensuring that care is tailored to the unique needs of each person and their loved ones.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care

    10 learning outcomes26 guidance points3 criteria

    Principles of supporting individuals with a learning disability regarding sexuality and sexual health

    This unit explores the principles of supporting individuals with learning disabilities in relation to their sexuality and sexual health. It covers the typical development of human sexuality, the potential differences experienced by those with learning disabilities, and the critical role of legislation and person-centred support. Practitioners will learn how to promote sexual well-being while safeguarding individuals' rights and dignity.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    17 learning outcomes30 guidance points3 criteria

    Duty of care

    This unit explores the legal and ethical responsibilities of care workers under duty of care, including balancing individual rights with risk management. It covers identifying and resolving dilemmas through available support systems, and outlines effective complaint handling to maintain service quality and safeguarding.

    BIIAB Level 2 Diploma in Care

    1 learning outcomes7 guidance points

    Support individuals to access and use information about services and facilities

    This subtopic focuses on enabling individuals in health and social care settings to effectively find, understand, and utilise information regarding available services and facilities. It emphasises person-centred approaches to support informed choice, ensuring individuals can access and evaluate resources that meet their unique needs and preferences, thereby promoting independence and empowerment.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes8 guidance points

    Care for the elderly

    This subtopic explores the physiological and psychological changes associated with ageing, effective communication strategies tailored to elderly individuals, and holistic approaches to person-centred care. It equips learners with practical skills for supporting elderly patients in healthcare settings, emphasizing dignity, independence, and safety.

    BIIAB Level 3 Diploma in Healthcare Support

    5 learning outcomes8 guidance points

    Promote effective communication with individuals with sensory loss

    This subtopic focuses on enabling health and social care workers to facilitate effective two-way communication with individuals who have sensory loss, including hearing, sight, or dual impairment. It explores the fundamental importance of communication for maintaining dignity, promoting independence, and ensuring person-centred care. Learners will examine a range of communication methods and assistive technologies, develop practical skills to adapt their communication, and critically evaluate the effectiveness of chosen strategies through reflection and feedback.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care

    9 learning outcomes16 guidance points2 criteria

    Lead practice in assessing and planning for the needs of families and carers

    This element focuses on leading a person-centred approach to recognising and supporting the vital role of families and carers within adult care settings. It requires the ability to influence staff practice in holistic needs assessment, empower carers as partners in care, and implement robust care planning processes that ensure their needs are identified and met. The unit underpins regulatory requirements and promotes sustainable, relationship-centred care outcomes.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes7 guidance points

    Lead and manage infection prevention and control within the work setting

    This subtopic equips adult care leaders with the skills to strategically oversee infection prevention and control, ensuring policies are evidence-based, legally compliant, and effectively embedded in daily practice. It emphasizes proactive leadership in risk management, staff development, and continuous quality improvement to safeguard vulnerable individuals and maintain a safe care environment.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes8 guidance points

    Manage finance within own area of responsibility in health and social care or children and young people’s settings

    This element focuses on the financial management responsibilities of a manager in adult care or children's settings. It covers understanding financial systems, planning and managing budgets, and evaluating expenditure to ensure cost-effective, high-quality service delivery. Practitioners must demonstrate competence in forecasting, monitoring, and reporting financial performance within legal and organisational frameworks.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Care for the physical and nutritional needs of babies and young children

    This unit focuses on the holistic physical care and nutritional support required by babies and young children in early years settings. It equips healthcare support workers with the practical skills to meet hygiene, sleep, exercise, and safety needs while promoting healthy development through balanced weaning and dietary progression. Competence in these areas is essential to safeguarding children's well-being and laying foundations for lifelong health.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes7 guidance points

    Lead and manage practice in dementia care

    This element equips leaders with the skills to oversee dementia care services, ensuring alignment with current policies and evidence-based practice. It focuses on developing staff competence, fostering person-centred approaches, and enhancing well-being for individuals with dementia and their families. Effective leadership requires continuous self-development and the ability to shape a supportive, knowledgeable care culture.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes9 guidance points

    Promote nutrition and hydration in health and social care settings

    This subtopic explores the critical role of nutrition and hydration in maintaining health and well-being within care environments. It equips learners with the ability to apply dietary guidelines, promote adequate intake, identify risks of malnutrition, and implement screening and monitoring processes. Emphasis is placed on person-centred care, adapting to individual dietary requirements and preferences, and maintaining accurate records to ensure safe and effective nutritional support.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care

    8 learning outcomes14 guidance points2 criteria

    Support individuals to live at home

    This subtopic focuses on enabling individuals to live independently in their own homes by understanding person-centred support principles, planning collaboratively, and accessing necessary services. It emphasizes practical skills in assessing needs, coordinating with agencies, and reviewing support to promote autonomy and well-being. Learners will apply these skills to ensure safe, dignified, and effective home-based care.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes14 guidance points2 criteria

    Manage quality in health and social care or children and young people’s setting

    This subtopic focuses on the systematic management of quality within adult care settings, encompassing the understanding of quality assurance frameworks, the implementation of standards to meet regulatory requirements, and the leadership of continuous evaluation to drive service improvement. It equips learners with the skills to embed quality into daily practice, ensuring safe, effective, and person-centered care that meets the needs of service users and complies with legal and organizational expectations.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Carry out arterial puncture and collect arterial blood

    This subtopic equips healthcare support workers with the competence to perform arterial blood gas sampling, a critical diagnostic procedure in acute and chronic care. Learners gain a thorough understanding of relevant legislation, professional guidelines, and anatomical considerations, alongside hands-on skills in patient preparation, aseptic technique, puncture, post-procedure monitoring, and accurate sample handling, ensuring patient safety and reliable results.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes10 guidance points

    Lead the management of transitions

    This subtopic addresses how leaders in adult care services proactively manage transitions—such as moving between care settings or life stages—to minimise distress and promote wellbeing. It explores the psychological and practical impacts of change on individuals, and equips managers with strategies to guide staff in supporting people through significant life events, ensuring continuity of care.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    5 learning outcomes10 guidance points

    Equality and inclusion in care settings

    This subtopic explores the fundamental principles of equality and inclusion within care environments, emphasizing the legal and ethical frameworks that mandate non-discriminatory practice. It equips learners with practical strategies to promote inclusive care, challenge prejudice, and access vital resources to support diverse individual needs. The focus is on applying these principles in real-world care scenarios to enhance person-centred outcomes.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes5 guidance points

    Support individuals to maintain personal hygiene

    This element focuses on the practical skills and underpinning knowledge required to support individuals with personal care routines while promoting dignity, independence, and infection control. Learners must demonstrate competence in assessing individual needs, using appropriate techniques and equipment, and recognising that changes in hygiene habits can signal physical, emotional, or mental health deterioration.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes10 guidance points

    Promote positive behaviour

    This subtopic equips learners with the knowledge and skills to foster supportive environments that reduce the likelihood of challenging behaviour. It covers the application of legal frameworks, proactive and reactive strategies, and the ethical use of restrictive interventions, ensuring practitioners can respond to incidents effectively and support recovery. Practical application involves conducting functional assessments, developing person-centred behaviour support plans, and engaging in reflective practice to continuously improve care delivery.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    15 learning outcomes25 guidance points3 criteria

    Introduction to personalisation in social care

    This subtopic introduces the concept of personalisation in adult social care, which is a core principle of modern care provision. Personalisation aims to put the individual at the heart of care delivery by giving them as much choice and control as possible over the support they receive, promoting independence, dignity and wellbeing. It explores the legislative and policy frameworks that underpin personalisation, such as the Care Act 2014, and examines how practitioners can implement person-centred approaches in daily practice, using tools like person-centred planning, direct payments and individual budgets.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    12 learning outcomes17 guidance points2 criteria

    Carry out blood collection from fixed or central lines

    This subtopic covers the practical skills and underpinning knowledge required to safely obtain blood samples from central venous catheters and arterial lines in a healthcare setting. It emphasises adherence to infection control protocols, correct handling of vascular access devices, and accurate documentation to ensure patient safety and sample integrity. Learners will apply this knowledge to real-world clinical scenarios, ensuring compliance with legal and professional standards.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes10 guidance points

    Mentoring in social care

    This unit focuses on developing the skills and knowledge required to effectively mentor colleagues within adult social care settings. Learners explore their own mentoring responsibilities, the purpose and benefits of mentoring for workforce development, and practical techniques for building trusting relationships, setting collaborative goals, and supporting mentees' professional growth through structured review processes.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Leading and Managing Teams in Adult Care Settings

    This subtopic equips learners with the knowledge and skills to effectively lead and manage teams within adult care settings. It covers leadership strategies, team dynamics, professional development planning, and the implementation of supervision practices to ensure high-quality, person-centred care while meeting regulatory standards and promoting a learning culture.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes9 guidance points

    Provide support for individuals within a shared lives arrangement

    This element focuses on the key responsibilities of a support worker in a shared lives arrangement, including comprehensive assessment of an individual's background, wishes, and needs; facilitating a successful match with a shared lives carer; and providing ongoing support to both the individual and the carer's household. It emphasises promoting autonomy while addressing safeguarding and power imbalances, ensuring the arrangement evolves through collaborative review to maintain person-centred outcomes.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care

    12 learning outcomes16 guidance points2 criteria

    Support individuals to negotiate environments

    Supporting individuals to negotiate environments involves enabling them to move around, access facilities, and overcome barriers in their physical and social surroundings. This requires a person-centered approach that considers physical, sensory, cognitive, and attitudinal factors, alongside thorough risk assessment and collaborative planning. The goal is to promote independence, dignity, and active participation while ensuring safety, and to continuously evaluate the effectiveness of the support provided.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes8 guidance points

    Carry out intravenous infusion

    This subtopic covers the essential knowledge and skills required for a healthcare support worker to safely perform intravenous infusion under supervision. It encompasses legal and regulatory frameworks, aseptic technique, equipment preparation, insertion procedure, monitoring for complications, and accurate documentation. Mastery ensures patient safety, effective therapy delivery, and adherence to professional standards in a clinical setting.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes8 guidance points

    Support participation in learning and development activities

    This subtopic equips health and social care workers with the skills to facilitate individuals' engagement in learning and development activities, which are vital for promoting independence, self-esteem, and overall well-being. It covers assessing individual needs, preparing people and environments, selecting resources, providing active support, and evaluating outcomes to ensure activities are meaningful and effective in a person-centred way.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes10 guidance points

    Manage disciplinary processes in adult care

    This subtopic equips leaders with the knowledge and skills to manage disciplinary processes fairly and legally within adult care settings. It covers protocols for addressing staff practice that falls below professional standards, gathering and presenting evidence, and implementing outcomes that promote accountability and service improvement. Effective disciplinary management safeguards service users, maintains regulatory compliance, and fosters a culture of continuous development.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes10 guidance points

    Personal development in adult care settings

    This unit focuses on the essential role of ongoing personal and professional development for adult care practitioners at a senior level. It requires learners to critically reflect on their own practice, evaluate performance against standards, and use evidence-based approaches to formulate and implement a personal development plan, thereby ensuring competence and continuous improvement in their work role.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Maintaining the Independent Advocacy relationship

    This topic covers maintaining the independent advocacy relationship, including handling dilemmas, conflict, record-keeping, and using supervision.

    BIIAB Level 3 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Provide support to maintain and develop skills for everyday life

    This subtopic focuses on equipping care workers with the skills to enable individuals to maintain, regain, or develop essential everyday life skills, promoting independence and well-being. It covers the principles of person-centred support, planning, implementing, and evaluating interventions tailored to individual needs and preferences. The practical application involves working collaboratively with service users in settings such as residential care, supported living, or domiciliary care to enhance their quality of life through daily activities.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care, BIIAB Level 3 Diploma in Adult Care

    8 learning outcomes24 guidance points3 criteria

    Manage domiciliary services

    This subtopic explores the effective leadership and operational management of domiciliary care services, focusing on person-centred delivery in individuals' own homes. It addresses the legal, ethical, and practical challenges of coordinating community-based support, including risk management, staff supervision, and responsiveness to changing needs and emergencies. Learners will develop the skills to ensure high-quality, safe, and responsive care that promotes independence and wellbeing.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    5 learning outcomes10 guidance points

    Understand mental health problems, mental well-being and mental health promotion

    This element equips learners with essential understanding of mental ill health categories, the interplay of factors affecting mental well-being across the lifespan, and the ripple effects on individuals and their social circles. It culminates in practical skills to devise and implement tailored promotion strategies, vital for person-centred care in health and social care settings.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes6 guidance points

    Carry out wound drainage care

    This subtopic equips learners with the competence to safely manage wound drainage procedures in a clinical setting. It covers the underpinning knowledge of drainage systems, strict aseptic technique, patient preparation, and ongoing monitoring to prevent infection and complications. Mastery ensures effective care delivery aligned with best practice and organisational policies.

    BIIAB Level 3 Diploma in Healthcare Support

    8 learning outcomes9 guidance points

    Understand personalisation and person centred care in health and social care settings

    This subtopic explores the meaning and significance of personalisation in health and social care, emphasising its role in shifting power and choice to individuals. Learners will examine systems that support personalisation, such as self-directed support and personal budgets, and analyse how this approach transforms the delivery of care. Practical application involves implementing person-centred care by tailoring support to unique needs, preferences, and goals, while promoting independence and well-being.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes10 guidance points

    Professional practice in adult care settings

    This subtopic focuses on the integration of professional values, ethical principles, and legislative frameworks within adult care practice. It requires practitioners to critically evaluate how duty of care underpins safe, person-centred support while navigating the complexities of individual choice and risk. Learners must demonstrate the application of these elements in real-world care settings to ensure high-quality, legally compliant service delivery.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes7 guidance points

    Manage quality in adult care

    This element equips leaders and managers in adult care with the knowledge and skills to embed robust quality assurance systems. It focuses on understanding regulatory and best practice contexts, translating quality standards into operational practice, and leading systematic evaluation to drive continuous improvement. Learners will develop strategic approaches to monitoring, auditing, and enhancing care service delivery, ensuring outcomes are safe, effective, and person-centred.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    7 learning outcomes10 guidance points

    Causes and Spread of Infection

    This subtopic explores the biological and environmental factors leading to infection, including the types of pathogens and the conditions that promote their growth. It also examines how infections spread through the chain of infection and various transmission routes, emphasizing the critical role of infection prevention and control in healthcare environments.

    BIIAB Level 3 Diploma in Healthcare Support, BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    17 learning outcomes26 guidance points3 criteria

    Cleaning, Decontamination and Waste Management

    This subtopic covers the essential knowledge and skills required for healthcare support workers to maintain a hygienic environment, including cleaning protocols, decontamination of equipment and surfaces, and safe waste disposal. It emphasizes infection prevention and control, compliance with health and safety legislation, and the practical application of standard precautions to reduce healthcare-associated infections.

    BIIAB Level 3 Diploma in Healthcare Support, BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    7 learning outcomes20 guidance points3 criteria

    Handle information in care settings

    This subtopic focuses on the principles and practices of securely handling personal and sensitive information within care settings, ensuring compliance with data protection legislation and organisational policies. It covers maintaining confidentiality, accurate record-keeping, and knowing when and how to share information appropriately to safeguard service users and promote effective care.

    BIIAB Level 2 Diploma in Care

    5 learning outcomes8 guidance points

    Promote access to healthcare for individuals with learning disabilities

    This subtopic equips learners with the knowledge and skills to identify barriers and facilitate equitable healthcare access for individuals with learning disabilities. It covers understanding unique healthcare needs, implementing person-centred support plans, and leading teams to adopt inclusive practices. Mastery ensures that care coordinators can champion health equality and improve outcomes through collaborative, evidence-based approaches.

    BIIAB Level 4 Diploma in Adult Care, BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    2 learning outcomes12 guidance points2 criteria

    Recognise indications of substance misuse and refer individuals to specialists

    This subtopic focuses on equipping care professionals with the knowledge and skills to identify substance misuse signs, assess associated risks, and facilitate appropriate referrals within legal and organisational frameworks. It emphasizes compliance with Northern Ireland legislation, accurate record-keeping, and inter-agency collaboration to support individual well-being.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care, BIIAB Level 3 Diploma in Adult Care

    12 learning outcomes26 guidance points3 criteria

    Manage residential adult care services

    This subtopic equips senior care managers with the skills to lead residential adult care services effectively, ensuring regulatory compliance, person-centred outcomes, and robust safeguarding. Learners must demonstrate the ability to integrate operational management, workforce development, and emergency preparedness within the legal and ethical framework governing adult social care. The focus is on translating strategic leadership into high-quality, responsive service delivery that protects both individuals using services and staff.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes9 guidance points

    Understand Physical Disability

    This element explores the nature of physical disability and its impact on individuals, emphasising the critical importance of seeing the person first, not just the condition. Learners will examine how to identify and address the daily challenges faced by those with physical disabilities, and will understand why promoting independence and social inclusion is fundamental to care practice. The content links directly to person-centred care values and underpins effective support planning in health and social care settings.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes8 guidance points

    Principles of diversity, equality and inclusion in adult social care settings

    This element explores the fundamental principles of diversity, equality, and inclusion, emphasizing their critical importance in promoting dignity, respect, and person-centred care within adult social care settings. Learners will examine how to embed inclusive practice into everyday care work, challenge discrimination, and proactively raise awareness to foster a culture of equality. The content aligns with regulatory requirements and professional standards, preparing individuals to support the diverse needs of individuals accessing adult social care services in Northern Ireland.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    1 learning outcomes6 guidance points

    Assess the individual in a health and social care setting

    This subtopic delves into the systematic process of assessing an individual's needs, strengths, and risks within adult care settings. It equips leaders to conduct and coordinate holistic, person-centred assessments, integrate multidisciplinary inputs, and ensure compliance with legal and ethical frameworks. Mastery of assessment enables effective care planning, resource allocation, and continuous quality improvement.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes10 guidance points

    Contribute to raising awareness of health issues

    This subtopic equips learners with the skills to contribute effectively to health awareness initiatives in care settings. It involves understanding the determinants of health behaviour, identifying community needs, collaboratively planning and delivering campaigns, and critically evaluating their impact to promote sustainable health improvements.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 3 Diploma in Adult Care

    11 learning outcomes17 guidance points2 criteria

    Assess the needs of carers and families

    This element addresses the critical practice of assessing the needs of families and unpaid carers who support adults in care settings. It explores the significance of carer contributions, effective engagement strategies, and the systematic assessment of carer wellbeing. Learners develop skills to create tailored support plans, ensuring carers' needs are recognized and met in line with statutory guidance, thereby enhancing the sustainability of care arrangements and improving outcomes for both carers and cared-for individuals.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Understand the causes, prevention and control of infection

    This element equips learners with essential knowledge on the causes and transmission of infection, and the practical measures required to prevent and control its spread in health and social care settings. It emphasises the importance of risk assessment, correct use of PPE, good personal hygiene, and understanding roles and responsibilities to maintain a safe environment for service users and staff.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes10 guidance points

    Collaborate in the assessment of environmental and social support in the community

    This element focuses on the collaborative assessment of environmental and social support needs for individuals in the community, ensuring their independence and well-being. It requires a thorough understanding of relevant legislation, risk assessment, and the ability to work with others to design and implement person-centred adaptations and support plans.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes10 guidance points

    Partnerships in Adult Care settings and dealing with Comments and Complaints

    This subtopic focuses on the crucial role of the adult care leader in establishing and maintaining effective partnerships with individuals, their families, carers, colleagues, and external agencies to deliver person-centred care. It also covers the systematic management of comments and complaints as a means to drive service improvement, requiring leaders to model responsive listening and act on feedback to enhance outcomes. Learners must demonstrate the ability to integrate partnership working and complaints handling into their leadership practice.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Promote assistive technology in social care

    This subtopic explores the role of assistive technology in adult social care, focusing on identifying and overcoming barriers to its adoption, providing organisational support for its integration, and leading advocacy to embed its use. Practitioners will learn to evaluate, recommend, and implement technology solutions that enhance independence, safety, and quality of life for individuals receiving care.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes7 guidance points

    Health, safety and wellbeing in care settings

    This element focuses on the fundamental principles of health, safety and wellbeing in care settings. It equips learners with the knowledge and skills to identify and manage risks, respond to emergencies, prevent infection, move and handle safely, handle hazardous substances, promote fire safety, implement security, and manage personal stress. Understanding and applying these responsibilities is essential for protecting individuals and promoting a safe and healthy care environment.

    BIIAB Level 2 Diploma in Care

    8 learning outcomes14 guidance points

    Stroke Awareness

    This element provides comprehensive awareness of stroke, covering its pathophysiology, types, and immediate recognition. Learners will explore the critical management of risk factors to prevent first or recurrent strokes, understand the time-sensitive nature of emergency response and hyper-acute treatments, and recognise the principles of long-term stroke management and rehabilitation in adult health and social care settings.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    5 learning outcomes9 guidance points

    Personal Wellbeing and Continuous Development for Managers in Adult Care Settings

    This topic covers personal wellbeing and continuous development for managers in adult care settings. Learners must demonstrate commitment to self-development, self-awareness, workload management, and understand how to maintain wellbeing and manage stress.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Communicate with children and young people in care settings

    This subtopic examines the essential skills and knowledge required for healthcare support workers to communicate effectively with children and young people in care settings. It emphasises adapting communication to meet individual language needs, wishes, and preferences, while involving families and carers. A key focus is the therapeutic use of play and distraction techniques to reduce anxiety, build trust, and facilitate positive healthcare experiences.

    BIIAB Level 3 Diploma in Healthcare Support

    5 learning outcomes10 guidance points

    Supply and exchange injecting equipment for individuals

    This subtopic focuses on the harm reduction principles and practical skills needed to supply and exchange injecting equipment for individuals who use substances. It covers understanding the legal and organisational policies governing needle exchange programmes, conducting initial assessments to identify risks and provide targeted advice, and the safe and confidential handling of equipment. The practical application is central to reducing blood-borne virus transmission and promoting safer injecting practices in health and social care settings.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes8 guidance points

    Implement person-centred approaches in care settings

    This subtopic focuses on the practical application of person-centred approaches in health and social care settings, ensuring that care is tailored to the unique needs, preferences, and values of each individual. It emphasises the importance of working collaboratively with individuals to promote autonomy, dignity, and well-being, while adhering to legal and ethical frameworks such as consent and mental capacity. Learners will develop the skills to support individuals in making informed choices, participating actively in their own care, and maintaining their physical and emotional well-being.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes6 guidance points

    Understand the context of supporting individuals with learning disabilities

    This unit provides the foundational knowledge needed to understand the context of supporting individuals with learning disabilities, covering historical, legislative, and social perspectives. It emphasizes how past institutional practices have shaped current rights-based approaches and the role of advocacy, empowerment, and active participation in promoting inclusion. The learning also focuses on the impact of attitudes and the importance of effective communication in enabling person-centred care and safeguarding human rights.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes12 guidance points

    Promote awareness of sensory loss

    This element focuses on equipping adult care professionals with the knowledge and skills to raise awareness of sensory loss in care settings, ensuring inclusive, person-centred support. Learners will explore strategies to educate others, adapt environments, and challenge misconceptions, ultimately enhancing the quality of life and autonomy of individuals with sensory impairments. Practical application involves planning, implementing, and critically reviewing awareness initiatives to drive continuous improvement in care delivery.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Prepare to support individuals within a shared lives arrangement

    This subtopic focuses on the preparatory steps needed to effectively support an individual within a shared lives arrangement, where an adult with care needs lives with an approved carer in a family setting. It emphasizes understanding the model's benefits, such as promoting independence and community integration, while ensuring the learner can access and share relevant information, manage impacts on key people like the carer's family, and critically analyze their own development needs for safe, person-centred support.

    BIIAB Level 3 Diploma in Adult Care

    1 learning outcomes4 guidance points

    Understand the impact of Acquired Brain Injury on individuals

    This unit explores the nature of acquired brain injury (ABI) and its multifaceted impact on individuals, including cognitive, physical, emotional, and behavioural changes. Learners will examine how ABI affects communication, personality, and behaviour, and how these changes necessitate tailored support strategies in health and social care settings. Understanding these impacts is crucial for providing person-centred care that promotes dignity, independence, and quality of life.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes10 guidance points

    Promote good practice in the support of individuals with autistic spectrum conditions

    This subtopic focuses on equipping adult care professionals with the knowledge and skills to champion evidence-based, person-centred support for individuals on the autism spectrum. It covers the evolution of autism theories from medical to neurodiversity models, the statutory duties under the Care Act 2014 and Autism Act 2009, and the practical application of tailored communication and sensory strategies that respect individual differences and promote autonomy.

    BIIAB Level 4 Diploma in Adult Care, BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    2 learning outcomes15 guidance points2 criteria

    Communicate with individuals about promoting their health and wellbeing

    This subtopic focuses on equipping healthcare support workers with the skills to effectively communicate with individuals to promote health and wellbeing. It involves analysing the multifaceted concepts of health and wellbeing, understanding diverse influencing factors, and applying person-centred communication strategies to encourage individuals to take proactive steps in managing their own health.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes8 guidance points

    Support families who are affected by Acquired Brain Injury

    This subtopic examines the profound and multifaceted impact of acquired brain injury on families, particularly those caring for individuals in minimally responsive or vegetative states. It equips learners with the knowledge of relevant legislation and the skills to assess family support needs and collaborate effectively with multi-agency professionals to promote holistic well-being.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes10 guidance points

    Introductory awareness of Autistic Spectrum Conditions

    This element introduces care workers to the key characteristics of autistic spectrum conditions, emphasizing the spectrum concept and its impact on individual needs. It explores common difficulties and behaviours, and develops skills in person-centred support and effective communication to promote well-being and inclusion.

    BIIAB Level 2 Diploma in Care, BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes17 guidance points2 criteria

    Promote rights and values in assistive technology in social care

    This element explores the integration of assistive technology within adult social care, emphasizing the imperative to uphold individual rights and values. It addresses how technologies—from telecare to environmental controls—can be deployed to enhance service users' dignity, autonomy, privacy, and confidentiality, while navigating ethical tensions and legal frameworks. The focus is on practical implementation that balances empowerment with safeguarding, ensuring person-centred outcomes.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Undertake agreed pressure area care

    This unit covers the essential knowledge and skills required to provide safe and effective pressure area care. It includes understanding skin anatomy to identify at-risk areas, adhering to individualised care plans and organisational policies, and correctly using specialist equipment to prevent pressure ulcers and maintain skin integrity. Learners will develop competence in carrying out pressure area care tasks while promoting dignity, comfort, and consent.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes9 guidance points

    Conduct external ear examinations

    This element equips healthcare support workers with the knowledge and skills to safely and effectively examine the external ear, in compliance with regulatory standards and infection control protocols. It covers essential ear anatomy, common indications for examination, and the practical steps from preparation to accurate documentation. Mastery ensures competent, client-centred care and effective communication within the multidisciplinary team.

    BIIAB Level 3 Diploma in Healthcare Support

    5 learning outcomes8 guidance points

    Provide advice on foot care for individuals with diabetes

    This subtopic equips learners to provide comprehensive, evidence-based foot care advice to individuals with diabetes. It integrates understanding of diabetic foot pathology, risk assessment, and person-centred communication to prevent complications such as ulcers and amputation. Competence includes conducting and interpreting foot examinations, offering tailored management strategies, and maintaining accurate records in line with regulatory and professional standards.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes10 guidance points

    Use of medication in health and social care settings

    This subtopic covers the safe and legal management of medication within health and social care settings, emphasizing the legislative framework, roles of care workers, and techniques for administering, storing, and disposing of medication. It equips learners to uphold individual rights and follow protocols to prevent errors and ensure compliance with regulations such as the Misuse of Drugs Act 1971 and the Human Medicines Regulations 2012.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes6 guidance points

    Specialist Software

    This subtopic focuses on developing competence in using specialist software applications relevant to adult care leadership, such as care planning, rostering, or records management systems. Learners will demonstrate how to input, combine, and structure data from various sources to create coherent records, and exploit advanced software functions to process and present information effectively for decision-making and compliance purposes.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Conduct routine maintenance on clinical equipment

    This subtopic focuses on the systematic process of performing routine maintenance on clinical equipment within healthcare settings to ensure safety, reliability, and regulatory compliance. Learners will understand legal frameworks, develop procedural knowledge, and apply hands-on skills to maintain devices such as patient monitors, infusion pumps, and diagnostic tools, while accurately documenting all actions. This ensures equipment is fit for purpose, minimizing risks to patients and staff.

    BIIAB Level 3 Diploma in Healthcare Support

    5 learning outcomes8 guidance points

    Support individuals during a period of change

    This element focuses on the holistic support required when individuals experience change, encompassing understanding triggers, emotional responses, and practical adaptation. It applies person-centred approaches to plan, implement, and evaluate interventions that promote resilience, autonomy, and well-being during transitions in health and social care settings.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes9 guidance points

    Principles of supporting an individual to maintain personal hygiene

    This subtopic explores the fundamental role of personal hygiene in maintaining the health, dignity, and well-being of adults in care settings. Learners will examine how to sensitively encourage and support individuals with hygiene routines while respecting their autonomy, preferences, and cultural background. The material also addresses the importance of recognizing when changes in hygiene habits may signal underlying physical, psychological, or social issues that require professional attention.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 2 Diploma in Care

    14 learning outcomes17 guidance points2 criteria

    Provide information, advice and guidance

    This topic covers the provision of accurate information, advice, and guidance in a person-centred way within adult care. Learners will use a range of sources and review their own practice to ensure quality.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Support individuals in the use of assistive technology

    This topic explores how health and social care workers can empower individuals through the effective use of assistive technology. It covers understanding the vast array of available aids—from low-tech daily living tools to high-tech digital solutions—and supporting individuals in making informed choices. The practical focus involves not only enabling the use of these technologies but also critically evaluating their impact on achieving personal outcomes and enhancing quality of life.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care

    6 learning outcomes17 guidance points2 criteria

    Support individuals with multiple conditions and/or disabilities

    This subtopic focuses on understanding the complex interplay of multiple conditions and disabilities and their impact on individuals' daily lives, well-being, and support needs. It equips managers to lead teams in delivering personalized, integrated care that promotes independence and dignity, while also developing staff competence and reviewing service provision to ensure it remains responsive and effective.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes8 guidance points

    Promote active support

    This element focuses on the principles and practice of active support in adult care, enabling individuals to engage meaningfully in daily life. Learners explore how to translate person-centred values into actionable plans, use positive interaction techniques, and evaluate participation to enhance well-being and independence.

    BIIAB Level 3 Diploma in Adult Care

    4 learning outcomes8 guidance points

    Support individuals in their relationships

    This subtopic explores how health and social care practitioners enable individuals to form, sustain, and review personal connections that contribute to their well-being. It addresses capacity, choice, risk, and the ethical role of support workers in fostering meaningful relationships while respecting autonomy and safeguarding.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes7 guidance points

    Support individuals with sensory loss with communication

    This subtopic equips leaders in adult care with the competence to enable effective communication for individuals with sensory loss. It covers the foundational understanding of language development, the specific barriers posed by sensory impairments, and the complexities of specialist communication systems. The focus is on providing direct person-centred support, training and empowering others to use these systems, and systematically reviewing practice to enhance outcomes and promote autonomy.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes9 guidance points

    Provide services to those affected by someone else’s substance use.

    This subtopic focuses on equipping adult care practitioners with the skills to support individuals adversely affected by another person's substance misuse. It encompasses knowledge of available local and national services, identification of appropriate intervention options, and facilitation of person-centred reviews. Emphasis is placed on understanding the distinct safeguarding and developmental needs of children and young people within such families.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes10 guidance points

    Promote choice, independence, and wellbeing in adult care settings

    This element equips care workers to uphold individuals' autonomy and dignity by enabling informed choices and fostering independence. It integrates person-centred risk management to balance safety with empowerment, while comprehensive health monitoring and responsive interventions safeguard physical and emotional wellbeing.

    BIIAB Level 3 Diploma in Adult Care

    7 learning outcomes10 guidance points

    Contribute to the discharge of individuals to carers

    This subtopic focuses on the vital role of healthcare support workers in facilitating safe and effective discharge of individuals to their carers, ensuring continuity of care and promoting independence. It encompasses understanding discharge policies, preparing individuals practically and emotionally, and actively contributing to a multi-disciplinary discharge process. Mastery of this element ensures that transitions from care settings to home or community are seamless, with carers fully equipped and confident to support the individual's ongoing needs.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes8 guidance points

    Support individuals through detoxification programmes

    This element focuses on the knowledge and skills required to support individuals through alcohol or drug detoxification programmes. It covers the entire continuum from initial assessment and induction, through collaborative care planning and programme delivery, to safe closure and aftercare planning, ensuring that care is person-centred, evidence-based, and compliant with national guidelines.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care

    7 learning outcomes17 guidance points2 criteria

    Support the use of assistive technology

    This subtopic explores how leaders in adult care can champion the integration of assistive technology to enhance independence, safety, and quality of life for individuals. It examines the leader’s role in assessing needs, facilitating implementation, developing staff competence, and systematically reviewing the effectiveness of technology solutions within care settings.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes7 guidance points

    Monitor and maintain the environment and resources during and after health care activities

    This subtopic focuses on ensuring the care environment and clinical resources are safe, hygienic, and fit for purpose before, during, and after health care activities. Learners must understand and apply procedures for monitoring compliance, operating equipment correctly, and conducting thorough cleaning and maintenance to prevent infection and maintain a high standard of care.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes6 guidance points

    Promote communication and effective handling of information in adult care settings

    This element focuses on the essential skills and knowledge required to promote effective communication and manage information responsibly in adult care settings. It covers understanding diverse communication needs, applying person-centred approaches, maintaining confidentiality, and adhering to legal and ethical frameworks for handling information. Mastery of this topic ensures care workers can build trusting relationships, uphold individuals' rights, and maintain accurate records in line with professional standards.

    BIIAB Level 3 Diploma in Adult Care

    7 learning outcomes9 guidance points

    Providing Independent Advocacy to Adults

    This element focuses on the role of the independent advocate in adult care settings, ensuring that individuals' rights, preferences, and choices are upheld in decision-making processes. Learners will develop skills to facilitate person-centred advocacy, helping adults explore options and consequences while maintaining professional boundaries and safety. Effective advocacy empowers individuals to participate meaningfully in meetings and decisions affecting their care and well-being.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Control the use of physical resources in a health setting

    This subtopic focuses on the effective management and control of physical resources within a healthcare setting, including equipment, supplies, and consumables, to ensure cost-efficiency, compliance with organisational policies, and high-quality patient care. Learners will develop skills in monitoring usage, advising colleagues on cost-effective practices, and implementing resource management strategies that align with local protocols and financial constraints.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes7 guidance points

    Support individuals to access and manage direct payments

    This subtopic explores the principles and practicalities of direct payments, a mechanism enabling individuals in health and social care to receive funds directly in lieu of arranged services, thereby exercising choice and control over their care. It covers supporting individuals from initial decision-making through selecting services, handling administrative requirements, and addressing any challenges, while ensuring compliance with relevant Northern Ireland legislation and safeguarding duties. The practice is central to person-centred care, fostering independence and personalised support arrangements.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care

    8 learning outcomes18 guidance points2 criteria

    Understanding Equality, Diversity, Inclusion and Human Rights for Leading Person-Centred Practice in Adult Care Settings

    This subtopic explores the principles of equality, diversity, inclusion, and human rights as foundational to person-centred leadership in adult care. It examines how leaders embed these values into practice to promote dignity, autonomy, and positive outcomes for individuals, ensuring services comply with legal frameworks like the Equality Act 2010 and the Human Rights Act 1998.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Coordinate the progress of individuals through care pathways

    Coordinating individuals through care pathways involves systematically managing a person's journey across health and social care services, ensuring seamless transitions, effective communication, and personalised support. It requires in-depth knowledge of relevant legislation, local policies, and multidisciplinary teamwork to advocate for the individual's needs while maintaining accurate records and monitoring outcomes.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes6 guidance points

    Undertake a research project within adult care services

    This element equips adult care managers with the skills to design, conduct, and analyse a small-scale research project within their service context. It emphasises justifying a research topic through service needs and policy alignment, applying robust research components including ethical considerations and appropriate methodologies, and interpreting findings to drive evidence-based improvements in care practice.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Obtain and test capillary blood samples

    This subtopic covers the essential skills and knowledge required to safely obtain capillary blood samples and perform point-of-care testing, commonly for monitoring blood glucose levels in care settings. It emphasises adherence to legislation, infection control, and accurate recording to maintain resident safety and effective care planning. The practical application includes preparing the environment and the individual, performing the sample collection with minimal discomfort, and correctly interpreting and communicating results.

    BIIAB Level 2 Diploma in Care

    7 learning outcomes9 guidance points

    Support individuals to access and use services and facilities

    This subtopic equips learners with the skills to enable individuals to overcome barriers and make informed choices when accessing health and social care services. It covers person-centred planning, advocacy, and practical navigation of service systems, emphasising the importance of ongoing review to ensure services meet changing needs. Learners develop competence in facilitating access while promoting independence, dignity, and rights in line with Northern Ireland’s legislative framework.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care

    9 learning outcomes16 guidance points2 criteria

    Administer oral nutritional products to individuals

    This subtopic focuses on the safe and competent administration of oral nutritional products to individuals in health and social care settings, ensuring adherence to legal frameworks, professional standards, and evidence-based practice. Learners will gain knowledge of common products and their indications, develop skills in preparation and administration, and learn to manage potential adverse reactions and stock control. Practical application involves direct patient care, requiring meticulous attention to detail, consent, and documentation.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes11 guidance points

    Assessment, implementation and review of assistive technology in social care

    This subtopic explores the systematic process of integrating assistive technology into adult care, from initial assessment through to collaborative review. It emphasises how technology can enhance independence and wellbeing while ensuring compliance with legal and regulatory frameworks. Learners develop skills in person-centred assessment, safe implementation, and ongoing partnership working to optimise technology use.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Principles of personal development in adult social care settings

    This element focuses on the principles of personal development within adult social care in Northern Ireland. It equips learners with the skills to critically reflect on their own practice, actively seek and utilise feedback to enhance performance, and create structured personal development plans that align with regulatory requirements and promote continuous learning. The application of these principles ensures care workers deliver safe, effective, and person-centred support while meeting the standards set by the Northern Ireland Social Care Council (NISCC).

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    6 learning outcomes10 guidance points

    Continuous improvement and leading the vision in Adult Care settings

    This subtopic explores the critical role of leadership in shaping and implementing a vision for adult care services, alongside embedding a culture of continuous improvement. Learners will examine strategies for driving quality enhancement, fostering innovation, and managing change to achieve better outcomes for individuals receiving care. Practical application involves leading teams through transformation while maintaining regulatory compliance and person-centred practice.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes9 guidance points

    Carry out comprehensive substance misuse assessment

    This subtopic equips adult care practitioners with the skills to conduct comprehensive assessments of individuals with substance misuse issues, ensuring a holistic understanding of their physical, psychological, and social needs. It involves applying evidence-based screening tools, risk assessment frameworks, and collaborative care planning to facilitate appropriate interventions and safeguard vulnerable adults.

    BIIAB Level 3 Diploma in Adult Care, BIIAB Level 4 Diploma in Adult Care

    7 learning outcomes18 guidance points2 criteria

    Support individuals to access education, training or employment

    This element explores the critical role of education, training, and employment in promoting independence, social inclusion, and well-being for individuals in health and social care. It covers legislative frameworks, support mechanisms, and practical strategies to enable person-centred access to learning and work opportunities. Learners will develop skills to assess needs, plan support, and evaluate outcomes, ensuring individuals exercise choice and control over their vocational pathways.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care

    7 learning outcomes18 guidance points2 criteria

    Promote equality, diversity, inclusion, and human rights in adult care settings

    This subtopic explores the fundamental principles of equality, diversity, inclusion, and human rights within adult care settings. It examines the legal and ethical frameworks that influence care practices, and equips learners with the knowledge to champion these values in their daily work. Practical application includes conducting inclusive assessments, challenging discrimination, and adapting care approaches to meet diverse needs.

    BIIAB Level 3 Diploma in Adult Care

    5 learning outcomes8 guidance points

    Obtain and test specimens from individuals

    This subtopic covers the safe and lawful process of obtaining, handling, testing, and reporting on clinical specimens within care settings. It emphasises adherence to legislation, infection control, consent, and accurate documentation, ensuring that practices protect individuals and staff while producing reliable diagnostic information.

    BIIAB Level 2 Diploma in Care

    5 learning outcomes9 guidance points

    Safeguard children and young people who are present in the adult care sector

    This subtopic equips adult care practitioners with the specialist knowledge needed to safeguard children and young people who may be present in adult care environments, such as when visiting relatives or during family placements. It addresses legal duties, inter-agency co-operation, and the practical implementation of child protection procedures within predominantly adult-focused services, including how to lead others in recognizing and responding to concerns.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes9 guidance points

    Deliver exercise sessions to improve individuals’ health and wellbeing

    This element focuses on the practical and theoretical knowledge required to safely deliver exercise sessions within health and social care settings. It encompasses understanding relevant legislation and guidelines, the physiological effects of exercise, programme design principles, and the safe use of equipment, enabling learners to tailor sessions to improve individuals' health and wellbeing outcomes.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes9 guidance points

    Share knowledge and good practice

    This element focuses on the systematic process of sharing professional knowledge and exemplary practices to enhance care quality. Learners must demonstrate the ability to identify, plan, and deliver knowledge-sharing activities, then integrate new insights into their own work, and critically evaluate the impact of these exchanges on service outcomes. It underpins continuous improvement and collaborative learning within adult care settings.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Deliver training through demonstration and instruction

    This subtopic focuses on equipping healthcare support workers with the skills to effectively deliver practical training through demonstration and instruction in clinical or care settings. It covers the planning, delivery, and evaluation of training sessions, ensuring learners acquire and can apply essential competencies safely. Mastery of this enables staff to cascade best practice, maintain standards, and support the development of colleagues in line with regulatory requirements.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes7 guidance points

    Personal development in care settings

    This element focuses on the professional duty of care workers to continuously improve their practice by understanding competence requirements, reflecting on work activities, and proactively planning personal development. It emphasizes the role of self-assessment and evidence-based reflection in maintaining high-quality care delivery.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes9 guidance points

    Support individuals to access housing and accommodation services

    This subtopic equips learners with the competence to support individuals in navigating and securing suitable housing and accommodation. It covers understanding the spectrum of available housing support services, conducting person-centred assessments, collaborative planning, facilitating access, and multi-agency working. The ultimate aim is to ensure housing provisions are tailored to individual needs and subject to ongoing review and improvement.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland), BIIAB Level 4 Diploma in Adult Care

    7 learning outcomes19 guidance points2 criteria

    Develop activities and materials to enable individuals to reach specific communication goals

    This subtopic focuses on equipping healthcare support workers with the skills to create bespoke activities and materials that facilitate individuals in achieving targeted communication goals set within speech and language therapy programmes. It bridges understanding of communication development and disorders with practical resource design, ensuring interventions are person-centred, evidence-based, and effectively integrated into daily care routines to enhance functional communication and quality of life.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes9 guidance points

    Promote person-centred practice in adult care settings

    This subtopic equips adult care workers with the skills and knowledge to deliver care that is truly centred on the individual's unique needs, preferences, and aspirations. It emphasizes the practical application of person-centred values in daily care routines, ensuring that every interaction respects the person's autonomy, dignity, and relationships. Mastery of this area leads to improved well-being and outcomes for individuals receiving care.

    BIIAB Level 3 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Support individuals to be part of a community

    This element focuses on the role of health and social care practitioners in enabling individuals to actively engage with their local communities, fostering social inclusion and reducing isolation. Learners explore strategies to identify community resources, overcome barriers to participation, and support individuals in building meaningful social connections. Practical application involves person-centred planning to ensure community involvement aligns with individuals' preferences and strengths, enhancing their wellbeing and autonomy.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes10 guidance points

    Support individuals during the last days of life

    This subtopic focuses on providing compassionate, dignified end-of-life care, addressing physical symptoms such as pain and breathing difficulties, while supporting the emotional and spiritual needs of the dying person and their family. It applies national frameworks like the Gold Standards Framework and local policies to ensure seamless care, including care after death and managing personal grief professionally.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Develop and agree individualised care plans for babies and families

    This element focuses on the collaborative process of creating tailored care plans for infants and their families within healthcare settings. It requires practitioners to integrate statutory frameworks, gather holistic information, and assess multifaceted influences on care, ensuring plans are person-centred, evidence-based, and legally compliant.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes4 guidance points

    Support individuals to develop and run support groups

    This element focuses on equipping health and social care practitioners with the skills to facilitate individuals in creating and sustaining their own support groups. It covers the entire lifecycle—from assessing the need for a group through development, day-to-day running, and evaluation—emphasising empowerment, peer support, and safe, inclusive practice. The practical application ensures that care workers act as enablers rather than directors, promoting autonomy and community integration for service users in Northern Ireland.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    5 learning outcomes10 guidance points

    Promote personal well-being and continuous development in adult care settings

    This element equips adult care workers with the knowledge and skills to evaluate their own competence, engage in continuous professional development, and maintain personal well-being. It focuses on reflective practice as a tool for improving care delivery and developing leadership behaviours. Learners explore strategies for managing stress and anxiety to sustain effectiveness in demanding care environments.

    BIIAB Level 3 Diploma in Adult Care

    8 learning outcomes12 guidance points

    Prepare individuals for healthcare activities

    This element focuses on enabling care workers to effectively prepare individuals for healthcare activities, ensuring physical and emotional readiness while adhering to legal frameworks and best practices. It covers risk assessment, communication, consent, and the proper recording and reporting of procedures to maintain safety and accountability.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes10 guidance points

    Develop and prepare speech and language therapy resources for alternative and augmentative communication (AAC) use

    This element equips learners with the skills to develop and prepare speech and language therapy resources specifically for individuals using alternative and augmentative communication (AAC) systems. It emphasizes understanding how AAC resources support communication, accurately determining individual needs, managing budgets and procurement, and creatively designing tailored resources. Practical application involves direct collaboration with service users and multidisciplinary teams to enhance functional communication and promote independence.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes8 guidance points

    Principles of Health Promotion

    This subtopic introduces the core principles underpinning health promotion, focusing on understanding the social, economic, and environmental factors that shape health outcomes. Learners will examine how these determinants interact and how effective communication can support individuals in making sustainable behaviour changes to improve their health and wellbeing.

    BIIAB Level 2 Diploma in Care

    5 learning outcomes7 guidance points

    Support individuals to manage their finances

    This subtopic equips health and social care practitioners with the knowledge and skills to support individuals in managing their personal finances, covering access to benefits, budgeting, and safeguarding against financial abuse. It emphasizes person-centred planning, legal and ethical obligations, and collaborative working to promote financial independence and well-being.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes10 guidance points

    Develop positive relationships with children and young people

    This subtopic focuses on the skills and knowledge required to develop professional, supportive relationships with children and young people in healthcare settings, underpinned by current legislation, national guidelines, and organisational policies. Learners explore the importance of trust, empathy, and effective communication while maintaining appropriate boundaries to promote the wellbeing and voice of the child. Practical application includes using age-appropriate methods to engage young people in decisions about their care and providing sensitive information and advice.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes8 guidance points

    Duty of care in care settings

    This subtopic explores the legal and ethical obligations underpinning healthcare practice, ensuring that care workers act in the best interests of individuals while balancing rights and safety. It encompasses understanding how duty of care safeguards wellbeing, managing tensions between autonomy and protection, and handling complaints constructively to improve care quality and maintain public trust.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes6 guidance points

    Support individuals to prepare for and settle in to new home environments

    This element equips learners with the knowledge and skills to support individuals through the transition of moving into a new home environment, whether into residential care, supported living, or their own accommodation. It covers the practical, emotional, and social factors that influence a successful move, focusing on person-centred preparation, settling-in support, and reviewing the outcomes to ensure the individual's wellbeing and preferences remain central. Practitioners learn to collaborate with the individual, their family, and other professionals to minimise distress and promote a positive experience.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    4 learning outcomes5 guidance points

    Principles of supporting individuals with a learning disability to access healthcare

    Supporting individuals with a learning disability to access healthcare requires understanding legislation, services, and barriers. This topic covers how to promote health checks and coordinate care.

    BIIAB Level 2 Diploma in Care

    1 learning outcomes6 guidance points

    Support individuals to stay safe from harm or abuse

    This subtopic focuses on equipping health and social care workers with the knowledge and skills to safeguard individuals from harm or abuse. It covers the legislative frameworks that mandate protection, the identification of risks and vulnerability factors, and practical strategies to promote safety while respecting individual autonomy. Learners explore how to support individuals in understanding their own risks and making safe choices in a person-centred way.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    5 learning outcomes6 guidance points

    Effective communication and building relationships in mental health work

    This subtopic focuses on the essential communication principles and skills needed to build therapeutic and supportive relationships in mental health settings. Learners will explore how to adapt communication methods to meet individual needs, sustain trusting relationships with service users and colleagues, and actively support individuals in maintaining their own personal connections. The emphasis is on applying these skills in real-world healthcare support roles to promote recovery and well-being.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes6 guidance points

    Support individuals who are distressed

    This subtopic examines the biological, psychological, and social triggers of distress and its wide-ranging effects on individuals, including behavioural and emotional changes. It emphasises the importance of safe, empathetic support while maintaining professional boundaries and personal resilience, and covers the essential processes of preparation, intervention, and accurate documentation within legal and organisational frameworks.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes9 guidance points

    Providing Independent Advocacy support

    This subtopic equips learners with the competencies to deliver independent advocacy in adult care settings, ensuring the individual's voice is central. It covers establishing a professional relationship with clear boundaries, supporting informed choice, constructing action plans, promoting self-advocacy, acting on instructions, and reviewing outcomes to close the advocacy safely.

    BIIAB Level 3 Diploma in Adult Care

    6 learning outcomes8 guidance points

    Enable children and young people to understand their health and well-being

    This subtopic focuses on empowering healthcare support practitioners to help children and young people understand their own health and well-being, integrating knowledge of relevant legislation, developmental and environmental factors, and relationship-building skills to co-create personalised care plans that reflect the child's unique needs and preferences.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes8 guidance points

    Promotion of General Health and Well-being

    This subtopic focuses on the systematic planning and delivery of health promotion initiatives within adult care settings. It emphasises blending scientific understanding with practical, everyday opportunities to enhance service users' overall well-being. Learners will explore evidence-based methods to encourage healthy lifestyles, prevent illness, and support individuals in making informed choices about their health.

    BIIAB Level 2 Diploma in Care

    5 learning outcomes7 guidance points

    Support individuals who are substance users.

    This element equips learners with the knowledge and skills to effectively support individuals who use substances, covering the classification and effects of various substances, harm reduction strategies, and person-centred interventions. It emphasizes the role of the health and social care professional in promoting safety, enabling informed choice, and facilitating recovery-oriented approaches. By exploring the physiological, psychological, and social dimensions of substance use, learners develop competence in responding to immediate needs and supporting long-term reduction goals.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes9 guidance points

    Purpose and principles of Independent Advocacy

    Independent advocacy in adult care is a crucial process that empowers individuals to express their views, make informed decisions, and secure their rights when they may have difficulty doing so themselves, particularly those with mental capacity issues, communication challenges, or those vulnerable to coercion. It is underpinned by principles such as autonomy, empowerment, and confidentiality, and has evolved from informal support networks to a formal statutory role enshrined in legislation like the Care Act 2014 and Mental Capacity Act 2005, reflecting a rights-based approach. Advocates must adhere to national standards and their role is distinct from that of a care provider, ensuring unbiased support that prioritises the individual's wishes and best interests.

    BIIAB Level 3 Diploma in Adult Care

    1 learning outcomes10 guidance points

    Advise and inform individuals on managing their condition

    This subtopic focuses on equipping healthcare support workers with the skills to provide tailored advice and information to individuals managing their health conditions. It emphasises understanding the individual's specific health condition, the impact of lifestyle changes, and collaborative planning to adapt to new routines. Effective practice involves assessing information needs, communicating clearly, and supporting individuals to make informed decisions that enhance their well-being and independence.

    BIIAB Level 3 Diploma in Healthcare Support

    1 learning outcomes9 guidance points

    Principles of safeguarding and protection in health and social care

    This subtopic equips learners with the knowledge to identify different types of abuse, respond appropriately to safeguarding concerns, and understand the legislative and policy frameworks that underpin protection in Northern Ireland. It explores proactive strategies to minimise risks and promotes a culture of safety through recognising and reporting unsafe practices in adult social care settings.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    5 learning outcomes8 guidance points

    Decision-Making, and Managing Resources and Businesses in Care Settings

    This subtopic equips senior care managers with the frameworks and practical skills to make evidence-based decisions, effectively manage financial and human resources, and navigate the complexities of the adult social care market. It integrates principles of person-centred care with business acumen and inter-agency collaboration to ensure sustainable, high-quality service delivery in care settings.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    5 learning outcomes10 guidance points

    Carry out initial assessments to identify and prioritise the needs of substance misusers.

    This element equips care practitioners with the skills to conduct holistic initial assessments for individuals misusing substances, enabling them to identify immediate and long-term needs, evaluate the individual’s perception of services, and coordinate appropriate referrals within a multi-agency framework. It emphasises person-centred care, harm reduction, and legal/ethical considerations, ensuring that assessments lead to tailored intervention plans that prioritise safety and wellbeing.

    BIIAB Level 3 Diploma in Adult Care

    6 learning outcomes8 guidance points

    Support individuals to manage dysphagia

    This element focuses on enabling care practitioners to support individuals with swallowing difficulties by applying evidence-based practices aligned with legal and professional standards. It addresses the multifaceted impact of dysphagia—physical, nutritional, and psychosocial—and stresses the importance of therapeutic interventions, risk management, and effective interprofessional communication to promote safe eating and drinking.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes7 guidance points

    Support individuals with a learning disability to access healthcare

    This element focuses on the practical challenges and legislative frameworks surrounding healthcare access for individuals with learning disabilities. Learners will examine the roles of key professionals, the function of healthcare services, and the importance of personalised healthcare plans in promoting long-term health and well-being. The aim is to develop the skills needed to complete and review healthcare plans and to effectively support individuals in navigating complex health systems.

    BIIAB Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes7 guidance points

    Develop and evaluate operational plans for own area of responsibility

    This subtopic equips care managers with the skills to translate organisational vision into actionable operational plans within their service area. It covers aligning team objectives with broader goals, implementing plans through effective leadership and resource management, and using systematic monitoring to evaluate success and drive continuous improvement. Mastery of these elements ensures services are person-centred, efficient, and compliant with regulatory standards.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    5 learning outcomes6 guidance points

    Assist and support individuals to use alternative and augmentative communication systems (AAC)

    This subtopic focuses on enabling healthcare support workers to assist individuals with communication difficulties using alternative and augmentative communication (AAC) systems. It covers the legal and ethical frameworks, practical skills for preparing and individualising AAC equipment, and person-centred strategies for supporting effective communication. Mastery of this element ensures that support is tailored to individual needs, promotes independence, and complies with regulatory standards.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes7 guidance points

    Basic awareness of diabetes

    This element provides foundational knowledge for care workers on diabetes, a chronic metabolic condition affecting millions. It covers the distinction between type 1 and type 2 diabetes, risk factors for developing type 2, and daily management strategies including medication, diet, and monitoring. Crucially, it equips learners to recognise and respond effectively to acute emergencies like hypoglycaemia and hyperglycaemia, while highlighting links to comorbidities such as cardiovascular disease.

    BIIAB Level 2 Diploma in Care

    6 learning outcomes9 guidance points

    Develop procedures and practice to respond to concerns and complaints

    This unit focuses on developing and implementing procedures for managing concerns and complaints in adult care. Learners understand regulatory requirements and lead improvements.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Understand health and safety in social care settings

    This subtopic provides the foundational knowledge needed to maintain a safe and healthy environment in adult social care settings, emphasizing legal responsibilities, risk management, infection prevention, safe handling practices, and wellbeing. It prepares learners to apply policies and procedures that protect both individuals receiving care and staff, in compliance with Northern Ireland's regulatory framework.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    8 learning outcomes14 guidance points

    Assist in implementing treatment programmes for individuals with severely reduced movement/mobility

    This subtopic focuses on the healthcare support worker's role in assisting with treatment programmes for individuals with severely reduced movement or mobility. It integrates knowledge of relevant legislation, anatomy and physiology, and evidence-based practice to enable safe, effective, and person-centred care. Practical application involves implementing prescribed interventions, using appropriate equipment, monitoring progress, and collaborating with multidisciplinary teams to optimise outcomes and prevent complications.

    BIIAB Level 3 Diploma in Healthcare Support

    6 learning outcomes8 guidance points

    Develop and implement reablement plans

    This element focuses on the principles and practices of reablement in adult care, emphasising the pivotal role of supporting individuals to regain daily living skills following illness or injury. It guides learners through the development, implementation, and evaluation of person-centred reablement plans, utilising available resources to maximise independence and wellbeing.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes7 guidance points

    Assist in planning and evaluating learning activities

    This subtopic covers the essential skills and knowledge required by healthcare support workers to effectively assist registered practitioners in planning and evaluating learning activities for individuals. It includes understanding relevant legislation, learning styles, and the roles involved, enabling workers to contribute to personalized learning plans and assess their effectiveness.

    BIIAB Level 3 Diploma in Healthcare Support

    5 learning outcomes8 guidance points

    Contribute to effective team working in health and social care or children and young people’s settings

    This element explores the fundamental theories and principles of effective teamwork within health and social care or children and young people's settings. It equips learners with the skills to actively contribute as a team member, support colleagues, and critically review team performance to enhance service delivery and outcomes for individuals receiving care and support.

    BIIAB Level 3 Diploma in Adult Care

    5 learning outcomes8 guidance points

    Develop provision for family support

    This subtopic equips leaders in adult care to strategically develop and embed family support services, rooted in UK legislative and policy frameworks. It focuses on the practical skills needed to design, implement, and evaluate provision that strengthens family relationships and promotes well-being, while ensuring staff are capable of building positive, professional partnerships with families. Mastery of this element ensures services are inclusive, person-centred, and fully compliant with regulatory requirements.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes8 guidance points

    Develop, maintain and use records and reports

    This element focuses on the essential skills of developing, maintaining, and utilising records and reports within adult care settings. It covers understanding legal frameworks such as data protection and confidentiality, organisational policies, and the accurate preparation of documentation that meets regulatory standards. The practical application involves using these records to inform person-centred care decisions, support professional judgments, and ensure continuity and safety in care delivery.

    BIIAB Level 4 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Health and wellbeing

    This element covers the essential aspects of maintaining health and wellbeing within a work setting, focusing on health and safety responsibilities, infection control, safe moving and handling, and the principles of nutrition and hydration. Learners apply these concepts to promote a safe, hygienic, and nourishing environment for individuals in care, ensuring compliance with regulations and person-centered approaches.

    BIIAB Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes16 guidance points

    Understand how to handle information in social care settings

    This subtopic covers the essential knowledge and skills required to handle information securely and lawfully in adult social care settings. Learners will explore the legal and ethical frameworks underpinning data protection, confidentiality, and information sharing, and learn to apply best practices in recording, storing, and disclosing personal data. The content also addresses how to guide and support colleagues in maintaining these standards to ensure compliance and safeguard service users.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    6 learning outcomes8 guidance points

    Assist in receiving, handling and dispatching clinical specimens

    This subtopic focuses on the essential procedures for safely managing clinical specimens from receipt to dispatch, emphasizing infection prevention, correct selection and use of containers and transport media, and meticulous labelling to maintain diagnostic accuracy and regulatory compliance.

    BIIAB Level 3 Diploma in Healthcare Support

    5 learning outcomes10 guidance points

    Understand how to safeguard the welfare of children and young people

    This subtopic explores the legal and procedural framework for safeguarding children and young people in Northern Ireland, including key legislation and responsibilities of social care practitioners. It examines how to recognize indicators of abuse and the correct response protocols when concerns arise. Learners will understand the importance of inter-agency cooperation and personal safety within adult social care settings.

    BIIAB Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    6 learning outcomes8 guidance points

    Effective communication and handling information in adult care settings

    This subtopic focuses on developing advanced communication skills and robust information handling systems essential for leadership roles in adult care settings. It explores strategies for positive interactions, conflict resolution, and ensuring compliance with legal and ethical frameworks to promote safe, person-centered outcomes. Practical application involves implementing policies, training staff, and maintaining accurate records to support quality care delivery.

    BIIAB Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes11 guidance points

    Communication in care settings

    Effective communication is fundamental in care settings to build trusting relationships, ensure person-centred care, and safeguard individuals. It involves understanding and adapting to the communication and language needs, wishes, and preferences of each person, while actively working to reduce barriers. Maintaining confidentiality is a legal and ethical duty that underpins professional practice and upholds dignity and respect.

    BIIAB Level 2 Diploma in Care

    5 learning outcomes6 guidance points

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    Health & Social Care BIIAB Vocational Topics & Revision