Lead support for disabled children and young people and their carers
This element develops leaders’ ability to champion rights-based, person-centred support for disabled children and young people and their carers within residential settings. It critically examines how Welsh legislation and policy, such as the Social Services and Well-being (Wales) Act, shape inclusive practice and requires leaders to apply the social model of disability to minimise barriers. Practical application involves leading co-produced care planning, coordinating multi-agency partnerships, and embedding systems that actively seek and respond to the voices of children, young people, and their families to promote independence and well-being.
Assessment criteria
Topic Overview
The City & Guilds Level 5 Diploma in Leadership for Health and Social Care Services (Children and Young People's Residential Management) Wales is a specialist qualification designed for managers and aspiring managers of residential childcare settings in Wales. It equips learners with the advanced leadership, management, and regulatory knowledge required to run services that meet the specific legislative and policy frameworks of Wales, including the Social Services and Well-being (Wales) Act 2014 and the National Minimum Standards for Residential Child Care. This diploma focuses on promoting the rights, safety, and well-being of children and young people while ensuring compliance with Welsh Government guidance and regulatory bodies such as Care Inspectorate Wales (CIW).
The qualification covers key areas such as strategic leadership, managing resources, safeguarding, partnership working, and promoting positive outcomes for children and young people. It is particularly relevant for those working in children's homes, residential schools, or secure accommodation, where managers must balance operational demands with a person-centred, rights-based approach. By completing this diploma, learners demonstrate their ability to lead teams, implement quality assurance systems, and drive continuous improvement in line with the principles of co-production and participation central to Welsh social care.
This diploma is part of the wider Health and Social Care framework and is essential for career progression into senior management roles within children's residential services in Wales. It also aligns with the requirements of the Social Care Wales registration for managers of residential childcare settings. The qualification emphasises reflective practice, evidence-based decision-making, and the integration of theory with practical leadership challenges, making it a rigorous and respected credential in the sector.
Key Concepts
Core ideas you must understand for this topic
- →Rights-based and person-centred practice: Understanding and applying the UNCRC and the Social Services and Well-being (Wales) Act 2014 to ensure children and young people are active participants in decisions affecting their lives.
- →Regulatory compliance and inspection: Knowledge of the National Minimum Standards for Residential Child Care in Wales, CIW inspection frameworks, and how to prepare for and respond to regulatory reviews.
- →Strategic leadership and management: Skills in developing and implementing policies, managing budgets and resources, leading multi-disciplinary teams, and fostering a culture of continuous improvement.
- →Safeguarding and risk management: Advanced understanding of safeguarding protocols, managing allegations, promoting a safe environment, and balancing risk with children's right to take appropriate risks.
- →Partnership working and co-production: Effective collaboration with families, other professionals (e.g., social workers, education, health), and the wider community to achieve holistic outcomes for children and young people.
Learning Objectives
What you need to know and understand
- Understand how legislation and policy influences provision for disabled children and young people and their carers, Understand the potential impact of disability on children and young people and their carers, Be able to lead child and young person centred provision, Be able to work in partnership with others to promote services for children and young people and their carers
Assessment Criteria
Key criteria assessors look for in your portfolio
- Award credit for demonstrating comprehensive understanding of key Welsh legislation (e.g., Social Services and Well-being (Wales) Act 2014, Rights of Children and Young Persons (Wales) Measure 2011) and explaining how these directly influence service design and delivery for disabled children.
- Award credit for evidenced leadership in implementing person-centred approaches, showing how the child’s and carers’ views are systematically gathered, recorded, and used to shape individual care plans and goal setting.
- Award credit for providing clear examples of effective partnership working with external agencies (e.g., education, health, advocacy services) and articulating how this collaboration has improved outcomes and service accessibility for disabled children and their families.
- Award credit for critical analysis of barriers faced by disabled children and their carers, and for evidencing proactive strategies to overcome these barriers using the social model of disability, thereby promoting equality and inclusion.
Assessment Guidance
Guidance for achieving higher grades
- 💡Structure your portfolio evidence to explicitly map against each learning outcome, using reflective accounts and witness testimonies to show how you lead practice rather than just manage it.
- 💡Reference specific sections of Welsh legislation and statutory guidance (e.g., ‘Part 2: General Functions’ of the Social Services and Well-being Act) to demonstrate deep contextual knowledge.
- 💡Include anonymised examples from supervision records, team meetings, or partnership reviews that prove you actively challenge poor practice and promote a rights-based culture.
- 💡When describing interventions, always outline the measurable impact on the child’s and carer’s outcomes, linking back to the key principles of voice, choice, and control.
- 💡When answering questions about legislation, always reference specific sections or principles of the Social Services and Well-being (Wales) Act 2014, such as the well-being duty, the voice of the child, and co-production. This shows depth of understanding and application to practice.
- 💡Use real-world examples from your own practice or case studies to illustrate how you have implemented leadership theories or managed complex situations. Examiners value evidence of reflective practice and critical thinking over generic descriptions.
- 💡Pay close attention to the wording of assessment criteria, especially command words like 'analyse', 'evaluate', and 'justify'. Ensure your responses go beyond description to critically examine the strengths and limitations of different approaches, and provide reasoned conclusions.
Common Mistakes
Common errors to avoid in your coursework
- Treating disability purely as a medical issue rather than applying the social model; failing to identify and address attitudinal, environmental, and institutional barriers.
- Overlooking the specific duties under Welsh legislation and instead referencing English law or generic UK policies that do not fully apply in Wales.
- Not demonstrating genuine co-production; providing tokenistic involvement where professional voices dominate over the child’s and family’s expressed wishes and feelings.
- Neglecting carers’ own support needs and well-being, focusing solely on the child while ignoring the carer’s assessment and respite entitlements under the Carers Strategies (Wales) Measure.
- Misconception: The qualification is the same as the Level 5 Diploma in Leadership for Health and Social Care Services (Adults). Correction: While there are similarities, this diploma is specifically tailored to children and young people's residential management in Wales, with a focus on the Children Act 1989, the Social Services and Well-being (Wales) Act 2014, and the distinct regulatory environment for children's services.
- Misconception: Leadership is just about managing staff and budgets. Correction: Effective leadership in this context also involves championing the rights of children, promoting their participation, and creating a therapeutic environment that supports their emotional and social development. It requires a deep understanding of child development and trauma-informed practice.
- Misconception: Once you have the diploma, you don't need to keep learning. Correction: The diploma is a foundation for ongoing professional development. Managers must stay updated with changes in legislation, best practice, and research, and engage in regular reflective supervision and CPD to maintain registration with Social Care Wales.
Frequently Asked Questions
Common questions students ask about this topic
Pass / Merit / Distinction Evidence Checklist
How your portfolio evidence is graded for CITY AND GUILDS OF LONDON INSTITUTE Lead support for disabled children and young people and their carers
Every vocational unit is marked against named criteria rather than an exam percentage. Your tutor's brief lists the exact codes for this unit — here is what each band is asking you to do.
Demonstrate baseline knowledge, accurate terminology, and core practical application.
Provide detailed analysis, structured explanations, and clear workplace reasoning.
Deliver thorough evaluation, original problem solving, and fully justified recommendations.
Before You Start
Prior knowledge that will help with this topic
- •Level 3 Diploma in Residential Childcare (or equivalent) or substantial experience in a supervisory role within children's residential care.
- •A good understanding of the legislative and regulatory framework for children's social care in Wales, including the Social Services and Well-being (Wales) Act 2014 and the National Minimum Standards.
- •Basic knowledge of leadership and management principles, such as team dynamics, performance management, and resource allocation, which will be built upon in this diploma.
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Key Terminology
Essential terms to know
- Understand how legislation and policy influences provision for disabled children and young people and their carers, Understand the potential impact of disability on children and young people and their carers, Be able to lead child and young person centred provision, Be able to work in partnership with others to promote services for children and young people and their carers
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