Health & Social Care Revision — iCan Qualifications Limited End-Point Assessment

    Complete iCan Qualifications Limited End-Point Assessment Health & Social Care specification revision resources. Tailored syllabus coverage with topic breakdowns, quizzes, and practice questions.

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    Key Terminology & Definitions

    1. Know the process of loss and grief2. Understand how loss in the context of end of life care may be experienced3. Understand how to support people following bereavement4. Understand how to manage own feelings of loss and grief when working in end of life care
    Understand the implications of duty of care, Understand support available for addressing dilemmas that may arise about duty of care, Know how to respond to complaints
    1. Understand the importance of sleep2. Know how to establish conditions suitable for sleep3. Know how to assist an individual to sleep4. Know how to access information and advice about difficulties with sleep
    1. Understand how society impacts upon a person with autism2. Know how to support individuals to maintain their personal safety3. Understand the purpose of positive risk-taking
    1. Understand the importance of communication and information handling2. Be able to meet the communication and language needs, wishes and preferences of individuals3. Be able to overcome barriers to communication and information handling within limits of own role4. Be able to apply principles and practices of confidentiality5. Be able to implement and support good practice in handling information6. Understand how to respond to complaints
    1. Understand strategies to support positive behaviour2. Know how behavioural and support plans can be used to support individuals managing their own behaviours3. Understand how to manage behaviour that challenges
    1. Understand the effects of human ageing on older people with learning disabilities2. Understand what dementia is and how it affects people with learning disabilities 3. Understand the importance of identifying and assessing the health and social care needs of older people with learning disabilities specifically related to ageing4. Know how to access services, facilities and community networks for individuals with learning disabilities
    Be able to undertake a review of health and safety in the workplace., Be able to carry out a review of workplace health and safety., Know how to review health and safety procedures in workplaces.
    1. Be able to minimise risk before moving and positioning individuals2. Be able to prepare to move and position an individual3. Be able to move and position an individual
    Adolescent growth and nutrient demands
    Adult life stage nutritional variations
    Dietary reference values and guidelines
    Impact of lifestyle on dietary needs
    Health promotion and disease prevention
    Risk factors for malnutrition

    Health & Social Care

    iCan Qualifications Limited
    Vocational

    Specification: 600/6783/4

    The ICAN-QUALIFICATIONS-LIMITED Vocational Health & Social Care specification covers 508 topics with 0 learning objectives (600/6783/4). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    508

    Units

    0

    Learning Outcomes

    2689

    Assessment Guidance

    2889

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    Qualification Units

    508 units

    Understand how loss and grief occurs within end of life care

    This unit element explores the complex emotional processes of loss and grief within end of life care. It covers theoretical models of grief, the diverse ways individuals may experience loss—including anticipatory grief and disenfranchised grief—and the role of care workers in providing compassionate, person-centred support to the bereaved. Additionally, it addresses the professional necessity of self-care and reflective practice to sustain wellbeing while working in emotionally demanding environments.

    iCQ Level 2 Certificate in End of Life Care

    8 guidance points

    Introduction to duty of care in health, social care or children’s and young people’s settings

    This element introduces the legal and ethical concept of duty of care in adult social care, emphasising the responsibility of care workers to act in the best interests of individuals while balancing their rights to independence. It explores the tensions that can arise between safeguarding and autonomy, equipping learners with strategies to manage dilemmas through supervision and organisational policies. The practical application focuses on promoting safe practice and understanding the correct procedures for responding to complaints to ensure service users' voices are heard and their wellbeing protected.

    iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    6 guidance points

    Principles of supporting sleep

    This subtopic covers the fundamental role of sleep in promoting physical and mental well-being within care settings. Learners explore how to create optimal sleep environments, provide person-centred assistance to individuals, and navigate resources to address sleep difficulties, ensuring holistic support in care planning.

    iCQ Level 2 Certificate in the Principles of Care Planning

    7 guidance points

    Managing risks when supporting an individual with autism

    This subtopic focuses on the critical role of support workers in helping autistic individuals navigate daily risks while promoting autonomy. It explores how societal attitudes and environmental factors affect safety and well-being, and teaches strategies for positive risk-taking that enables individuals to live fulfilling lives without unnecessary restrictions. Learners will understand how to balance safeguarding with empowerment, ensuring choices are respected.

    iCQ Level 2 Certificate in Understanding Autism

    10 guidance points

    Communication and Information Sharing

    This element addresses the critical role of effective communication and secure information management in delivering person-centred health and social care. Learners develop skills to identify and meet individual communication requirements, overcome obstacles within their role, apply confidentiality principles ethically, and manage complaints professionally to maintain trust and regulatory compliance.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    15 guidance points2 criteria

    Understanding good practice strategies to promote positive behaviours

    This subtopic focuses on proactive, person-centred strategies to encourage positive behaviour and reduce the occurrence of behaviour that challenges. It covers the use of individualised behavioural and support plans to empower individuals to manage their own behaviour, while also outlining effective, ethical responses when challenging behaviours arise. Learners will explore practical techniques such as positive reinforcement, de-escalation, and collaborative planning to promote dignity and well-being in health and social care settings.

    iCQ Level 2 Certificate in Understanding Behaviour that Challenges

    6 guidance points

    Supporting older people with learning disabilities

    This element explores the complex intersection of ageing and learning disabilities, including how normal age-related changes may present differently, the heightened risk and atypical presentation of dementia, and the necessity of proactive, person-centred assessments to maintain well-being. It equips learners to facilitate access to appropriate health, social care, and community services, ensuring older individuals with learning disabilities can age with dignity and support.

    iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    6 guidance points

    Review health and safety procedures in the workplace

    This subtopic equips learners with the skills to systematically evaluate workplace health and safety procedures, ensuring compliance with legal obligations and organisational policies. Effective reviews identify gaps, engage stakeholders, and drive continuous improvement, directly contributing to safer working environments and reduced liability.

    iCQ Level 3 Award in Reviewing Health and Safety Procedures in the Workplace

    6 guidance points

    Safe moving and positioning of individuals

    This element focuses on the practical skills and knowledge required to safely move and position individuals in health and social care settings. Learners will develop the ability to assess and minimise risks, prepare the environment and equipment, and apply correct moving and handling techniques that maintain the individual's dignity and safety. Mastery of these skills is essential to prevent injury to both the service user and the care worker, and to comply with legal and organisational requirements.

    iCQ Level 2 Award in Moving and Handling People in Health and Social Care

    7 guidance points

    Consider nutritional needs of a variety of individuals

    This element examines the distinct nutritional requirements of young people and adults, incorporating factors such as growth, development, metabolic changes, and lifestyle influences. Learners will develop the ability to evaluate and plan appropriate dietary support tailored to these diverse life stages.

    iCQ Level 2 Certificate in Nutrition and Health

    8 guidance points

    Manage conflict in the workplace

    This element focuses on equipping learners with the skills to manage workplace conflict constructively. It covers communication strategies to prevent and de-escalate disputes, understanding human behaviour under stress, and post-conflict procedures to ensure safety and learning. The knowledge gained enables individuals to contribute to a harmonious work environment and comply with organisational policies.

    iCQ Level 2 Award in Conflict Management

    8 guidance points

    Principles of good practice in the prevention and control of infection

    This unit focuses on the essential principles that underpin effective infection control in health and social care workplaces, including standard precautions, risk assessment, and the chain of infection. It emphasizes the critical role of personal hygiene, particularly hand washing techniques, and the correct use of personal protective equipment (PPE) to safeguard both service users and staff. Mastery of these principles is vital for maintaining a safe environment and meeting regulatory standards such as those set by the Care Quality Commission (CQC) and Health and Safety Executive (HSE).

    iCQ Level 2 Certificate in the Principles of Infection Control

    8 guidance points

    Contribute to the care of a deceased person

    This subtopic focuses on the holistic after-death care, encompassing cultural and religious considerations, dignified preparation and transfer of the deceased, and emotional support for the bereaved. Learners will develop practical skills in handling deceased individuals with respect and professionalism, while also managing their own emotional responses to death. Mastering these competencies ensures sensitive, person-centred care in end-of-life settings.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 2 Diploma in Care, iCQ Level 3 Certificate in Dementia Care

    28 guidance points3 criteria

    Communication and information management in adult care

    This subtopic addresses the leader's responsibility in fostering communication excellence and robust information management within adult care settings. It encompasses using advanced communication techniques to achieve positive interactions with individuals, families, and professionals, while developing organisational practices that underpin person-centred outcomes, confidentiality, and regulatory compliance. Effective implementation of information systems ensures data integrity, secure sharing, and informed decision-making to safeguard and promote the wellbeing of those receiving care.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Contribute to support of positive risk-taking for individuals

    This unit explores the delicate balance between promoting autonomy and ensuring safety for individuals living with dementia. It equips learners with the knowledge and skills to conduct person-centred risk assessments, understand relevant legislation such as the Mental Capacity Act 2005, and support individuals in making informed decisions about risks. Ultimately, it reinforces that positive risk-taking, when managed effectively, enhances quality of life and upholds individuals' rights, while demanding a clear understanding of the duty of care.

    iCQ Level 3 Certificate in Dementia Care

    6 guidance points

    Understand how to provide support when working in end of life care

    This subtopic focuses on the holistic provision of care for individuals approaching the end of life, integrating physical, emotional, social, and spiritual support. It examines contemporary best practices, including advance care planning, effective communication strategies, and symptom management, to ensure dignity and quality of life. The content equips learners to support not only the dying person but also their families and carers, navigating complex emotional and ethical landscapes.

    iCQ Level 3 Award In Awareness of End of Life Care, iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 2 Certificate in End of Life Care

    24 guidance points3 criteria

    Understand the administration of medication to individuals with dementia using a person centred approach

    This subtopic explores the pharmacological treatments available for dementia, including acetylcholinesterase inhibitors and memantine, and emphasises the importance of a person-centred approach in medication administration. It focuses on tailoring medication use to individual needs, monitoring efficacy and side effects, and ensuring that the person’s preferences, dignity, and quality of life remain central to care decisions.

    iCQ Level 3 Award in Awareness of Dementia, iCQ Level 3 Certificate in Dementia Care, iCQ Level 2 Certificate in the Principles of Dementia Care

    20 guidance points3 criteria

    iCQ Level 3 End Point Assessment for Lead Adult Care Worker - Core Content

    The Core Content element of the iCQ Level 3 EPA for Lead Adult Care Worker covers the essential principles and practices that underpin effective leadership in adult care settings. It includes critical areas such as safeguarding, person-centred care, communication, and health and safety management. Demonstrating competency in these areas is vital for ensuring high-quality care, promoting independence, and meeting regulatory standards.

    iCQ Level 3 End Point Assessment for Lead Adult Care Worker

    8 guidance points

    iCQ Level 3 End-Point Assessment for Safeguarding Support Officer - Core Content

    This core content area assesses the fundamental competencies required of a Safeguarding Support Officer, focusing on the application of safeguarding legislation, risk management, and multi-agency collaboration to protect vulnerable individuals in health and social care settings. It ensures that learners can demonstrate practical skills in identifying, reporting, and responding to safeguarding concerns while adhering to professional and ethical standards.

    iCQ Level 3 End-Point Assessment for Safeguarding Support Officer

    10 guidance points

    iCQ Level 4 End Point Assessment for Lead Practitioner in Adult Care - Core Content

    This element covers the essential knowledge, skills and behaviours required for the Level 4 Lead Practitioner in Adult Care End-Point Assessment. It focuses on applying leadership, person-centred care, and regulatory compliance in practice to enhance service delivery. The assessment tests the ability to perform the role independently, demonstrating competence across core areas such as safeguarding, communication, and quality improvement.

    iCQ Level 4 End Point Assessment for Lead Practitioner in Adult Care

    8 guidance points

    Administer medication to individuals and monitor the effects

    This element focuses on the safe administration of medication within health and social care settings in Northern Ireland, covering legal frameworks, common medication types, and practical administration techniques. Learners must demonstrate competence in preparing, administering, and monitoring the effects of medication while adhering to strict protocols to ensure individual safety and well-being, as well as accurate record-keeping in line with current legislation and workplace policies.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    26 guidance points3 criteria

    Dementia Awareness

    Dementia awareness encompasses the fundamental understanding of dementia as a progressive neurological condition, not a normal part of ageing. It includes knowledge of key theoretical models such as the biomedical, social, and person-centred approaches, and their implications for care delivery. This unit also examines the most common types and their pathologies, as well as the personal and environmental factors influencing an individual's unique lived experience of dementia.

    iCQ Level 2 Award in Awareness of Dementia, iCQ Level 2 Certificate in the Principles of Dementia Care, iCQ Level 2 Diploma in Care +1 more

    35 guidance points4 criteria

    iCQ Level 2 End Point Assessment for Adult Care Worker - Core Content

    This core content addresses the fundamental knowledge, skills and behaviours required for an Adult Care Worker, covering person-centred support, safeguarding, communication, health and safety, and professional development. It enables assessment of competence through practical demonstration, underpinning knowledge questioning, and a portfolio of evidence, ensuring readiness for the end-point assessment.

    iCQ Level 2 End Point Assessment for Adult Care Worker

    10 guidance points

    iCQ Level 5 End Point Assessment for Leader in Adult Care - Core Content

    This end-point assessment covers core principles and practices for leaders in adult care. It requires application of knowledge in practical contexts and demonstration of competency in key skills such as person-centred care, safeguarding, and team leadership.

    iCQ Level 5 End Point Assessment for Leader in Adult Care

    6 guidance points

    Active support: lead interactive training

    This subtopic addresses the leader's role in designing and delivering person-centred interactive training within active support frameworks. It focuses on translating theoretical knowledge of active support and adult learning into practical, workplace-based sessions that empower staff teams to provide consistent, enabling support. Effective leadership in this area ensures that training is directly relevant to the people being supported, enhancing team competence, confidence, and the quality of life outcomes for individuals.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    17 guidance points2 criteria

    Communication and Information Management in Adult Care

    This unit focuses on the principles and practices of effective communication and information management within adult care settings. Learners will explore communication models, develop systems to enhance outcomes for individuals, and implement robust information management processes to ensure data protection, quality, and continuity of care.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    9 guidance points

    Awareness of the Mental Capacity Act 2005

    This subtopic provides a comprehensive overview of the Mental Capacity Act 2005, focusing on its five key principles, the assessment of capacity, and the legal framework for making decisions on behalf of individuals who lack mental capacity. It emphasizes the practical application of the Act in adult care settings, including understanding the lawful use of restraint and the critical importance of adhering to the Code of Practice to safeguard individuals' rights and well-being.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 3 Diploma in Adult Care

    14 guidance points2 criteria

    The Principles of Risk Assessment

    This element introduces the fundamental concepts and legal requirements underpinning risk assessment in the workplace. Learners will explore why risk assessments are essential for maintaining health and safety standards, and they will examine the systematic process used to identify hazards, evaluate risks, and implement appropriate control measures. Practical application involves analysing real-world scenarios to develop competence in carrying out basic risk assessments.

    iCQ Level 2 Award in Principles of Risk Assessment

    6 guidance points

    Understand how to work in end of life care

    This subtopic equips learners with the essential understanding needed to work effectively in end of life care, exploring diverse perspectives on death and dying, the core aims and policies guiding practice, and the communication skills vital for sensitive interactions. It also covers how to identify and access appropriate support services for individuals and their families, ensuring a holistic, person-centred approach in real-world care settings.

    iCQ Level 2 Award In Awareness of End of Life Care, iCQ Level 3 Award In Awareness of End of Life Care

    19 guidance points2 criteria

    Emergency first aid in social care services (NI)

    This subtopic equips learners with essential emergency first aid skills tailored to social care settings in Northern Ireland, covering assessment of incidents and management of unresponsiveness, choking, stroke, chest pain, bleeding, shock, and minor injuries. It emphasizes the legal and ethical responsibilities of a first aider, including consent, infection control, and accurate reporting. Mastery ensures immediate, safe, and effective care while awaiting professional medical assistance, upholding the dignity and safety of vulnerable individuals.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    8 guidance points

    Principles of the Control of Substances Hazardous to Health

    This subtopic covers the essential principles of COSHH regulations, including the legal framework, risk assessment processes, and control measures for hazardous substances in health and social care settings. Learners will understand their responsibilities in protecting themselves and others from harm, applying practical steps to identify hazards and implement safe working procedures.

    iCQ Level 2 Award in Principles of COSHH

    6 guidance points

    Adult Safeguarding

    This subtopic covers the fundamental principles that underpin safeguarding adults at risk, emphasizing empowerment, prevention, proportionality, protection, partnership, and accountability. Learners will explore how to reduce abuse risks through person-centred care, recognise indicators of abuse, and effectively respond to disclosures including reporting procedures. It also addresses local and national frameworks for protection and the ethical use of restrictive practices as a last resort.

    iCQ Level 2 Adult Social Care Certificate

    8 guidance points

    Awareness of protection and safeguarding in health and social care adults and children and young people, early years and childcare

    This subtopic introduces the fundamental concepts of protection and safeguarding within health, social care, and early years settings. Learners explore how to recognise signs of abuse or neglect, understand the importance of person-centred approaches, and become familiar with reporting procedures to ensure the welfare of both adults and children. The focus is on developing a basic awareness of roles, responsibilities, and the legal framework that underpins safe practice in care environments.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    7 guidance points

    Emergency First Aid in the Workplace

    This subtopic equips learners with the fundamental skills and knowledge to act as a first aider in the workplace during an emergency. It covers the assessment of incidents, management of unresponsive casualties, and treatment of choking, external bleeding, shock, and minor injuries, ensuring adherence to legal duties and safe procedures. The practical application involves timely intervention to preserve life, prevent deterioration, and promote recovery until professional medical help becomes available.

    iCQ Level 3 Award in First Aid at Work, iCQ Level 2 Award in Emergency First Aid at Work

    17 guidance points2 criteria

    Principles of communication in adult social care settings

    This element explores the foundational role of communication in person-centred care, ensuring individuals' needs, wishes, and preferences are met through adaptable methods while adhering to confidentiality principles. It equips learners to identify and overcome communication barriers, fostering safe, respectful, and effective interactions in diverse adult social care settings.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland, iCQ Level 2 Certificate in Preparing to Work in Adult Social Care, iCQ Level 3 Certificate in Preparing to Work in Adult Social Care

    20 guidance points3 criteria

    Understand Advance Care Planning

    Advance care planning is a voluntary process of discussion and review to help an individual anticipate how their condition may affect them in the future and, if they wish, to record their preferences and decisions about future care and treatment. This subtopic equips leaders with the knowledge to support person-centred decision-making, ensuring that care aligns with the individual's values and legal frameworks such as the Mental Capacity Act 2005. In practice, effective advance care planning promotes dignity, autonomy, and seamless care coordination across health and social care settings.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 4 Diploma in Adult Care

    23 guidance points3 criteria

    The principles of mental health awareness

    This element establishes the foundational principles of mental health awareness, encompassing the definitions and spectrum of mental well-being and illness. It critically examines the historical evolution of mental health care provision from institutionalisation to community-based support, highlighting key legislative and social drivers. Additionally, it explores the social context of mental illness, including stigma, discrimination, and the social determinants that shape mental health experiences and outcomes.

    iCQ Level 2 Certificate in Mental Health Awareness

    6 guidance points

    Understand the prevention and early intervention of Type 2 diabetes

    This element focuses on equipping learners with the knowledge to identify risk factors, understand preventive measures, and recognise the impact of diet, exercise, and lifestyle on Type 2 diabetes. It enables care professionals to support individuals in making informed health choices and implementing early intervention strategies to reduce the incidence and complications of the condition.

    iCQ Level 2 Certificate in Understanding the Care and Management of Diabetes

    6 guidance points

    Understand different types of medication

    This subtopic equips learners with foundational knowledge to safely handle medications in health and social care environments. It covers the classification systems of medicines, the purposes and therapeutic effects of different drug categories, the various routes of administration and their practical delivery, and the essential processes for monitoring outcome and adverse reactions. Understanding these principles is critical for reducing errors and supporting person-centred care.

    iCQ Level 2 Certificate in Principles of Medication Administration

    8 guidance points

    Principles for implementing duty of care in health, social care or children’s and young people’s settings

    This element explores the legal and ethical framework of duty of care in adult social care settings, emphasizing how it underpins safe and effective practice. Learners will examine the balance between protecting individuals from harm and respecting their rights to make informed choices, including how to manage conflicts that arise when a person's preferences may increase risk. The element also covers the essential skills and procedures for handling complaints constructively to improve service quality and maintain trust.

    iCQ Level 3 Certificate in Preparing to Work in Adult Social Care

    6 guidance points

    The principles of personalisation in social care

    This subtopic explores personalisation in health and social care, where care and support are tailored to the individual's strengths, preferences, and goals. It covers the legislative framework such as the Care Act 2014, the impact on support delivery including person-centred planning and direct payments, and practical implementation strategies like outcome-focused reviews and risk enablement. Understanding these principles is essential for empowering individuals with learning disabilities to have choice and control over their lives.

    iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

    10 guidance points

    Understanding best practice in relation to falls management

    This subtopic focuses on the multi-faceted approach to falls management, encompassing proactive risk reduction interventions, empowering individuals to take ownership of their safety, and effective post-fall protocols to minimise injury. It applies best practice guidelines to real-world care scenarios, ensuring learners can implement person-centred and environmental strategies to enhance service user safety.

    iCQ Level 2 Certificate in the Awareness and Prevention of Falls

    9 guidance points

    Administering medication to individuals and monitoring the effects

    This subtopic equips learners with the essential knowledge and skills for the safe administration of medication in adult care settings. It covers legal frameworks such as the Medicines Act, organisational policies, and professional standards that underpin practice. Learners will explore common medication types, their therapeutic uses, and the critical techniques for preparation, administration, and monitoring to ensure effectiveness and minimise risks.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Nutrition and Hydration

    This subtopic equips learners with essential knowledge and skills to ensure safe food handling, promote balanced nutrition, and support individuals with dietary needs in adult social care settings. It covers the principles of food safety including hygiene, contamination risks, and safe storage, alongside understanding the role of nutrients, hydration, and special diets. Learners will also develop practical competence in assisting individuals with eating and drinking, respecting preferences and dignity, and monitoring intake to maintain health and well-being.

    iCQ Level 2 Adult Social Care Certificate

    5 guidance points

    Implementing the knowledge, skills and behaviours expected of a lead adult care worker

    This subtopic focuses on the practical application of the knowledge, skills and behaviours required of a lead adult care worker, with particular emphasis on the six C's of care: Care, Compassion, Competence, Communication, Courage and Commitment. It explores how these values directly influence day-to-day practice and how lead workers model and promote them to inspire other practitioners. Assessment typically requires demonstration of leadership behaviours, evidence of supporting others, and reflective accounts of implementing the six C's in real care settings.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Develop provision for family support

    This element equips leaders in health and social care to strategically develop and implement family support services that are compliant with UK legislation and responsive to diverse family needs. It emphasises the practical translation of policy into practice, from co-designing provision with stakeholders to leading teams in building strengths-based, positive relationships. Learners will critically evaluate frameworks such as the Children Act 1989/2004 and the Care Act 2014 to ensure integrated, outcome-focused support for children, young people, and their families.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    15 guidance points2 criteria

    Leading mentoring and coaching in adult social care

    This unit covers leading mentoring and coaching in adult care settings, including understanding responsibilities and planning/implementing programmes. Learners will manage the entire process to support staff development.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Introduction to personalisation in social care

    This element introduces the concept of personalisation in social care, where support is tailored to individual needs, preferences, and goals. It explores the systems and legislative frameworks that enable personalised care, and examines how this approach transforms service delivery. Learners will gain practical skills to implement personalisation, ensuring individuals have choice and control over their lives.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    15 guidance points2 criteria

    Diabetes Awareness

    This element develops leaders' comprehensive understanding of diabetes, including its types, causes, and implications for individuals in care settings. It focuses on embedding person-centred care, managing nutritional needs, and recognising the psychosocial impact of diabetes, while emphasising the leader's role in monitoring and coordinating care to prevent complications and co-morbidities.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) +1 more

    33 guidance points4 criteria

    Understand person-centred approaches in adult social care settings

    This subtopic delves into the core principles of person-centred care within adult social care in Northern Ireland, focusing on tailoring support to individual preferences, needs, and values. It emphasizes practical implementation strategies that respect dignity, autonomy, and active participation, while balancing risk management and consent. Learners will explore how to empower individuals to make informed choices and enhance their well-being through collaborative and respectful approaches.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland, iCQ Level 3 Certificate in Preparing to Work in Adult Social Care, iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    21 guidance points3 criteria

    Health and Wellbeing

    This subtopic covers essential health and safety practices within health and social care settings, directly contributing to the physical and psychological wellbeing of service users and staff. It includes infection prevention, safe moving and handling, handling hazardous substances, and using risk assessments to create a safe environment. Mastery of these skills ensures compliance with legal requirements specific to Northern Ireland, such as the Health and Safety at Work (Northern Ireland) Order 1978, and promotes a culture of safety and dignity.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    22 guidance points2 criteria

    Lead and manage group living for adults

    This element focuses on the leader's role in shaping the physical and social environment of group living settings to optimize individuals' well-being and autonomy. It encompasses designing accessible spaces, coordinating meaningful daily activities, and fostering a positive culture that respects diversity and promotes engagement. Effective leadership in this area requires balancing regulatory compliance with person-centered practices to achieve positive outcomes for all residents.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) +1 more

    31 guidance points4 criteria

    Facilitate learning and development activities to meet individual needs and preferences

    This subtopic equips adult care practitioners with the competence to facilitate person-centred learning and development activities tailored to individuals' unique needs and preferences. It covers the full cycle from identifying learning goals through to evaluation, ensuring activities promote independence, dignity, and wellbeing in line with the individual's care plan.

    iCQ Level 3 Diploma in Adult Care, iCQ Level 4 Diploma in Adult Care, iCQ Level 2 Diploma in Care +1 more

    32 guidance points4 criteria

    Purpose and principles of Independent Advocacy

    This element explores the essential role of independent advocacy within dementia care, ensuring that individuals with dementia have their rights, wishes, and preferences respected when they may struggle to communicate or make decisions. Learners will examine the underpinning principles such as empowerment, autonomy, and non-instructed advocacy, alongside the historical development of advocacy movements and the legal framework including the Mental Capacity Act 2005. The content covers various advocacy models (e.g., instructed, non-instructed, peer, and group advocacy) and their specific applications, as well as the professional boundaries, duties, and national standards that govern independent advocates in health and social care settings.

    iCQ Level 3 Certificate in Dementia Care

    10 guidance points

    Support individuals who are bereaved

    This element covers the knowledge and skills required to provide effective bereavement support to individuals in end-of-life care settings. It explores the psychological, emotional, social and spiritual effects of loss, and teaches person-centred approaches to facilitate healthy grieving while maintaining professional boundaries and self-awareness.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 3 Certificate in Dementia Care

    11 guidance points2 criteria

    Introduction to Learning Disability

    This subtopic introduces learners to the fundamental concepts of learning disability within care settings, focusing on the significance of person-centred care, the primary causes, and the critical role of effective communication in supporting individuals. It equips learners with knowledge to promote dignity, respect, and inclusion when interacting with people who have learning disabilities, aligning with current best practice in health and social care.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    10 guidance points

    Introduction to Mental Health

    This element introduces learners to the fundamentals of mental health within health, social care, and children's and young people's settings. It emphasises the critical role of a person-centred approach, which ensures that support is tailored to the unique needs, preferences, and strengths of each individual. Learners will explore key factors contributing to mental health problems and develop an understanding of how effective communication can build trust, promote recovery, and empower individuals.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Support individuals who are distressed

    This subtopic examines the multifaceted nature of distress in end-of-life care contexts, covering emotional, psychological, and existential causes. It equips learners with practical skills to assess distress, implement supportive interventions, and maintain professional boundaries while recording outcomes accurately for continuity of care.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 2 Diploma in Care

    24 guidance points3 criteria

    End of life and dementia care

    This element explores the complex interplay between dementia and end-of-life care, emphasizing person-centred approaches that respect the individual's identity, preferences, and holistic needs. It examines how cognitive decline affects pain expression and communication, necessitating skilled observational assessment and non-pharmacological interventions to alleviate distress. Additionally, it addresses the emotional, practical, and informational support required by family carers, promoting collaborative partnerships and anticipatory grief counselling.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 2 Diploma in Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF +2 more

    36 guidance points5 criteria

    Introductory awareness of models of disability

    This element introduces learners to the contrasting medical and social models of disability, exploring how they shape perceptions, care practices, and outcomes. It examines the impact of adopting each model on individuals' autonomy, dignity, and overall wellbeing within health and social care settings.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    6 guidance points

    Support individuals at the end of life

    This subtopic equips learners with the knowledge and skills to provide compassionate, person-centred end-of-life care for individuals with dementia. It emphasises legal and ethical frameworks, advance care planning, collaborative working, and sensitive communication, ensuring dignity and rights are upheld. Learners will also explore support services and strategies to manage their own emotional wellbeing when witnessing death and dying.

    iCQ Level 3 Certificate in Dementia Care, iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) +4 more

    60 guidance points7 criteria

    Personal Development

    This subtopic focuses on the critical process of personal development within adult social care, emphasising the need for care workers to proactively identify their learning needs and create a structured personal development plan (PDP). It covers how to agree a PDP with a supervisor, setting clear, measurable goals that align with professional standards and service requirements. Practical application involves regularly reviewing and updating the PDP to reflect developed skills, knowledge, and understanding, ensuring continuous improvement in delivering person-centred care.

    iCQ Level 2 Adult Social Care Certificate

    7 guidance points

    Infection prevention and control in an adult care setting

    This element focuses on the learner's responsibility to understand and apply infection prevention and control measures in adult care settings. It covers the principles of breaking the chain of infection, using standard precautions, and working in line with legislation and workplace policies to protect vulnerable individuals and staff from healthcare-associated infections.

    iCQ Level 3 Diploma in Adult Care (England)

    7 guidance points

    Lead and manage practice in dementia care

    This subtopic focuses on the leadership and management skills required to oversee high-quality dementia care services, ensuring alignment with current legislation, policy, and ethical frameworks. Learners are expected to lead by example, embedding evidence-based practice that promotes the well-being of individuals with dementia while supporting and developing staff through effective supervision, education, and collaborative working with families and carers.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Leading outcome based and person-centred practice in adult care

    This subtopic examines the leadership of person-centred, outcomes-based practice in adult care, emphasising the manager's role in fostering partnerships and promoting health and wellbeing so that individuals achieve their self-defined goals. It equips learners to embed a culture where care is tailored to each person's strengths, preferences, and aspirations, moving beyond routine service delivery to genuinely individualised support.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Contribute to the effectiveness of teams

    This subtopic focuses on the learner's ability to actively contribute to team effectiveness within health and social care settings. It emphasises understanding one's own role and its impact on team performance, engaging in reflective practice to enhance personal development, managing time and commitments reliably, and fostering positive working relationships. Mastering these elements ensures safe, coordinated, and person-centred care delivery.

    iCQ Level 2 Diploma in Care

    8 guidance points

    Understand the role of the social care worker

    This element explores the professional responsibilities of a social care worker, emphasizing the establishment and maintenance of effective working relationships with individuals, colleagues, and other professionals. It highlights the necessity of adhering to agreed ways of working as set out by the employer, including policies, procedures, and codes of practice. Additionally, it underscores the critical importance of partnership working to deliver holistic, person-centred care, ensuring that the individual's needs and preferences are at the centre of all collaborative efforts.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland, iCQ Level 2 Certificate in Preparing to Work in Adult Social Care, iCQ Level 3 Certificate in Preparing to Work in Adult Social Care

    22 guidance points3 criteria

    Facilitate person centred assessment to support wellbeing

    This subtopic focuses on the facilitation of person-centred assessment within adult care settings, ensuring that the individual's preferences, needs, and strengths are central. It involves understanding theoretical frameworks and principles of assessment, collaborative partnership working, and the practical application of assessment tools to promote wellbeing. Practitioners will learn to integrate holistic approaches that empower individuals and support their autonomy and dignity.

    iCQ Level 4 Diploma in Adult Care

    10 guidance points

    Help individuals address their substance use through an action plan

    This subtopic focuses on the collaborative development and review of individualised action plans to support people in addressing substance use. Learners will explore the theoretical background, including models of addiction and harm reduction, to inform practical, person-centred planning. Effective practice requires ongoing evaluation and adaptation of the plan based on the individual's changing needs and circumstances.

    iCQ Level 3 Diploma in Adult Care

    8 guidance points

    Implement therapeutic group activities

    This subtopic equips learners with the knowledge and skills to effectively implement therapeutic group activities in health and social care settings. It covers the theoretical underpinnings of group work, practical planning, facilitation techniques, and evaluation methods to promote individuals' wellbeing and social inclusion. Learners will demonstrate competence in tailoring activities to meet diverse needs, managing group dynamics, and reflecting on outcomes to improve practice.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Certificate in Dementia Care

    14 guidance points2 criteria

    Leadership and Management in Adult Care

    This subtopic explores the distinction between leadership and management within adult care, examining key theories such as transformational and situational leadership, and how they can be practically applied to inspire teams, manage resources, and drive forward a person-centred vision. Learners will develop the skills to lead by example in complex care environments, ensuring regulatory compliance while fostering a culture of continuous improvement and ethical practice.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    10 guidance points

    Support Individuals With Specific Communication Needs

    This unit equips learners with the skills to identify, assess, and respond to the unique communication requirements of individuals receiving end-of-life care. It emphasizes the use of personalised communication methods, including non-verbal techniques, assistive technology, and collaborative strategies, to ensure the individual's preferences, dignity, and emotional wellbeing are central to all interactions. Effective communication support is critical in enabling individuals to express needs, make informed choices, and maintain meaningful relationships during this sensitive stage of life.

    iCQ Level 3 Certificate in Working in End of Life Care

    6 guidance points

    Increase awareness about drugs, alcohol or other substances with individuals and groups

    This element focuses on equipping health and social care practitioners with the knowledge and skills to raise awareness about substance use, including alcohol and drugs, among individuals and groups. It covers UK and Northern Ireland-specific legislation, the physiological and psychological effects of substances, available treatments, and the importance of assessing and addressing individuals' existing knowledge, attitudes, and values. Practitioners learn to deliver accurate, non-judgemental information and support that promotes informed choices and reduces harm.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    9 guidance points

    Meet Food Safety Requirements when Providing Food and Drink for Individuals

    This subtopic focuses on the practical application of food safety measures within health and social care settings, ensuring that individuals receive safe, nutritious food and drink that meets their specific needs. Learners must understand and implement hygiene practices, comply with legal and organisational requirements, and handle food from preparation to disposal while preventing contamination and promoting dignity.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Diploma in Care

    17 guidance points2 criteria

    Explore models of disability

    This element examines the key models of disability—such as the medical, social, and affirmative models—and their implications for practice. It emphasizes critical analysis of how these models influence service delivery, organisational policies, and the empowerment of individuals. Learners will explore strategies to lead and develop others' understanding to promote inclusive, person-centred support.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    12 guidance points2 criteria

    Support individuals in the use of assistive technology

    This subtopic focuses on equipping learners with the knowledge and skills to understand, select, support, and evaluate assistive technology for individuals with dementia. It covers a range of devices designed to promote independence, safety, and well-being, and emphasises person-centred approaches to ensure technology meets the individual's preferences and needs. Learners apply this knowledge in real-world care settings, collaborating with individuals, families, and multidisciplinary teams to enhance quality of life through effective technology use.

    iCQ Level 3 Certificate in Dementia Care, iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care +2 more

    40 guidance points5 criteria

    Introduction to Physical Disability

    This element introduces learners to the concept of physical disability and the importance of a person-centred approach. It covers common causes of physical disability, such as congenital conditions, accidents, or illness, and explores practical ways to address the daily challenges individuals face, promoting independence and dignity. Learners will gain foundational knowledge essential for providing empathetic and effective support in health, social care, and children's settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Manage domiciliary services

    This subtopic covers the strategic and operational leadership required to manage domiciliary services effectively, ensuring person-centred care that respects individuals' preferences and promotes independence in their own homes. It encompasses the ability to analyse and respond to factors influencing service delivery, implement robust systems for safe practice, and supervise a workforce to adapt to daily changes and emergencies. The focus is on integrating regulatory requirements with compassionate leadership to optimise human resources and maintain high-quality, responsive care.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    28 guidance points3 criteria

    Introduction to leadership and management within adult care

    This subtopic introduces learners to the fundamental distinctions between leadership and management in adult care settings. It explores key theoretical principles and models that underpin effective practice, and contextualizes the learner’s own role in applying these concepts to promote high-quality, person-centred care. Understanding these foundations is crucial for developing the skills needed to inspire teams, manage resources, and drive continuous improvement in care environments.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Identify and act upon immediate risk of danger to substance misusers

    This subtopic equips learners with the skills to identify and respond to immediate risks associated with substance misuse, such as overdose, withdrawal symptoms, or unsafe environments. It focuses on practical assessment and intervention techniques to safeguard individuals and others, aligning with care standards and legal frameworks.

    iCQ Level 3 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    20 guidance points3 criteria

    Privacy and Dignity

    This subtopic focuses on embedding the principles of privacy, dignity, and active participation into everyday care practice. Learners explore how to maintain an individual's physical and emotional privacy while empowering them to make informed choices about their care, thereby promoting autonomy and self-esteem in line with person-centred values.

    iCQ Level 2 Adult Social Care Certificate

    9 guidance points

    Understand the factors affecting older people

    This subtopic examines the multifaceted factors influencing older individuals, including the biological, psychological, and social impacts of ageing, alongside societal attitudes and care philosophies. It equips leaders in health and social care with the knowledge to implement person-centred, independence-promoting practices, ensuring dignified and empowering support that aligns with legislative frameworks and ethical standards.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    10 guidance points

    Facilitate support planning to ensure positive outcomes for individuals and to support wellbeing

    This subtopic equips learners with the skills to facilitate collaborative support planning that drives positive, person-centred outcomes in adult care. It integrates the use of assistive technology and outcome-based principles to empower individuals, ensuring plans are co-designed, implemented, and regularly reviewed in partnership to promote sustained wellbeing.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Leading partnership working in adult care

    This element develops senior practitioners' ability to lead collaborative, multi-agency partnerships that are central to delivering integrated, person-centred adult care. It focuses on building and maintaining effective relationships with individuals, carers, families, colleagues, and external professionals, underpinned by a strong understanding of legal and policy frameworks. Applying these skills ensures better care coordination, conflict resolution, and improved outcomes for those receiving support.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    9 guidance points

    Interact with and support individuals using telecommunications

    This element focuses on using telecommunications—such as telephone calls, video conferencing, and secure messaging—to interact with and support adults in care settings. It emphasizes understanding legal frameworks like data protection and confidentiality, alongside local policies, to ensure safe, person-centred communication. Learners must develop the ability to engage effectively, assess and mitigate real-time risks (e.g., privacy breaches, communication barriers), and appropriately terminate interactions while maintaining professional boundaries.

    iCQ Level 3 Diploma in Adult Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Certificate in Dementia Care

    24 guidance points3 criteria

    Give presentations to groups

    This subtopic equips adult care practitioners with the essential skills to deliver effective group presentations in a care setting, focusing on aligning content with organisational policies, engaging diverse audiences, and facilitating meaningful learning. It emphasizes planning, communication, and evaluation to ensure professional development and compliance.

    iCQ Level 4 Diploma in Adult Care

    9 guidance points

    Manage finance within own area of responsibility in health and social care or children and young people's setting

    This subtopic focuses on equipping leaders and managers in adult care settings with the essential skills to effectively oversee financial operations. It covers the principles of financial management, the practicalities of budget planning, ongoing budget control, and the critical evaluation of expenditures to ensure resources are used efficiently to deliver high-quality care services.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) +1 more

    26 guidance points4 criteria

    Move and position individuals in accordance with their care plan

    This subtopic focuses on the safe and effective movement and positioning of individuals within health and social care settings, strictly aligned with their personalised care plans. It integrates knowledge of relevant legislation, human anatomy, and risk management to ensure the well-being and dignity of those receiving care. Practical application involves assessing environments, selecting appropriate techniques and equipment, and collaborating with professionals when situations exceed personal competence.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Adult Care, iCQ Level 2 Diploma in Care

    25 guidance points3 criteria

    Support the spiritual wellbeing of individuals

    This element focuses on recognising and addressing the spiritual dimensions of care for individuals nearing the end of life. It explores how spirituality, distinct from religious practice, encompasses meaning, purpose, and connection, and how these can profoundly influence well-being. Learners will develop skills to assess and support spiritual needs sensitively, while reflecting on how their own values and beliefs shape care delivery.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    17 guidance points2 criteria

    Leading team learning and professional development in adult care

    This subtopic examines the leader’s role in fostering a culture of continuous professional development within adult care settings. It emphasizes translating theories of adult learning into practical team development strategies that improve service delivery and care outcomes. Learners explore how to assess learning needs, design inclusive development plans, and evaluate the impact of learning on practice, aligning with regulatory and best practice standards.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Support families who have a child with a disability

    This element equips leaders with the knowledge and skills to holistically support families raising a child with a disability. It covers understanding the emotional, social, and financial impacts on the family unit, and the practical strategies for empowering families through informal networks, community resources, and multi-agency partnerships. The focus is on person-centred, strengths-based approaches that promote resilience and inclusion.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    6 guidance points

    Safeguarding Children

    This subtopic equips adult social care workers with the essential knowledge to safeguard children they may encounter in their role, even when their primary clients are adults. It covers recognising indicators of abuse and neglect, understanding legal frameworks and reporting procedures, and appreciating the shared responsibility across sectors to protect children from harm.

    iCQ Level 2 Adult Social Care Certificate

    8 guidance points

    Facilitate change in health and social care or children and young people’s settings

    This subtopic explores the systematic approach to leading and managing change within health, social care, and children's services. It examines theoretical frameworks such as Lewin's three-step model and Kotter's eight-step process, applied to real-world service improvements. Learners will develop the practical skills to engage stakeholders, plan, implement, and evaluate change initiatives that enhance service user outcomes and organisational effectiveness.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    17 guidance points2 criteria

    Introduction to Sensory Loss

    This subtopic introduces learners to the fundamental concepts of sensory loss, including its main causes and the critical role of person-centred approaches. It emphasises the need to adapt communication methods to maintain dignity, promote independence, and ensure effective interaction with individuals experiencing sensory impairments.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    6 guidance points

    Lead in the moving and positioning of individuals in accordance with their plan of care

    This element focuses on leading and overseeing the safe moving and positioning of individuals in adult care settings, ensuring practices align with current legislation, professional standards, and individualised care plans. It requires a comprehensive understanding of anatomy and physiology to minimise the risk of harm to both the individual and staff, while promoting dignity, independence, and effective teamwork. Learners must demonstrate the ability to assess and manage risks, select appropriate equipment and techniques, and confidently direct others in safe manual handling procedures.

    iCQ Level 3 Diploma in Adult Care (England)

    10 guidance points

    Prepare for and carry out extended feeding techniques

    This subtopic equips learners with the essential knowledge and skills to safely prepare for and carry out extended feeding techniques, such as enteral tube feeding, for individuals in health and social care settings. It integrates understanding of relevant anatomy and physiology, legislative frameworks, risk management, and person-centred care, emphasising accurate record-keeping and effective communication with the multidisciplinary team. Mastery of these competencies ensures the dignity, safety, and nutritional well-being of individuals requiring extended feeding support.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Diploma in Adult Care

    22 guidance points3 criteria

    Leading the vision of an adult care service

    This subtopic focuses on the strategic leadership process of creating and embedding a clear, shared vision for an adult care service. It explores methods to engage stakeholders in co-producing the vision and techniques to translate it into operational plans that drive continuous improvement and person-centred outcomes.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    5 guidance points

    Lead learning and development within adult care

    This element focuses on the skills and knowledge required to lead learning and development activities within an adult care setting. It covers identifying training needs, planning and delivering learning opportunities, and evaluating their impact on practice and service user outcomes. Effective leadership in learning ensures that the workforce remains competent, confident, and compliant with regulatory standards, ultimately promoting safe and high-quality care.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Manage induction in health and social care or children and young people’s settings

    This subtopic focuses on the critical role of induction in health and social care or children and young people's settings, ensuring new staff are equipped with essential knowledge, skills, and values to deliver safe, effective, and person-centred care. It covers the purpose, management, support, evaluation, and continuous improvement of induction processes, emphasising compliance with regulatory standards and fostering a culture of reflective practice.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) +1 more

    37 guidance points4 criteria

    Lead and manage a team in the care sector

    This unit focuses on developing the skills to effectively lead and manage a team within an adult care setting, ensuring high-quality, person-centred care. Learners will demonstrate the ability to engage and support team members through clear communication and reflective practice, manage performance using agreed standards and feedback, and resolve conflicts or problems promptly to maintain a positive working environment. Practical application includes supervising staff, conducting appraisals, and addressing challenges such as underperformance or interpersonal disputes, all while adhering to regulatory requirements and promoting a culture of continuous improvement.

    iCQ Level 3 Diploma in Adult Care

    6 guidance points

    Lead person centred practice

    This subtopic focuses on the critical leadership role in embedding person-centred practice within health and social care settings, ensuring that care is tailored to the unique needs, preferences, and aspirations of individuals. It encompasses understanding foundational theories such as person-centred planning, the social model of disability, and dignity in care, while translating these into actionable strategies that promote autonomy and active participation. Leaders must not only model person-centred approaches but also cultivate a culture where staff are empowered to facilitate individuals' full engagement in decisions affecting their lives, aligning with regulatory standards and ethical imperatives.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    13 guidance points2 criteria

    Understand own role

    This element explores the foundational knowledge required to understand one's own role within adult social care settings. It encompasses the importance of adhering to agreed ways of working as defined in job descriptions, policies, and care plans, while recognizing the boundaries of the role. Learners grasp how to establish and maintain effective working relationships with colleagues, individuals receiving care, and other professionals.

    iCQ Level 2 Adult Social Care Certificate

    6 guidance points

    Supporting individuals with loss and grief before death

    This topic covers supporting individuals and others through loss and grief before death, including understanding the impact and managing own feelings. It is relevant for end of life care settings.

    iCQ Level 3 Certificate in Working in End of Life Care

    6 guidance points

    Introduction to the development of children and young people through play

    This element introduces how play supports holistic development and well-being in children and young people. Learners explore the physical, cognitive, social, and emotional benefits of play, and examine how to create play environments that are safe, inclusive, and stimulating to meet diverse needs.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Support person-centred thinking and planning

    This subtopic explores the fundamental shift from traditional care to person-centred thinking, planning, and reviews in dementia care, emphasising the individual's right to self-determination, choice, and involvement in all aspects of care planning. It equips learners with the skills to facilitate collaborative care plans that reflect the unique biography, preferences, strengths, and aspirations of the person with dementia, ensuring reviews continuously adapt to changing needs. Application is embedded through reflective practice, encouraging learners to consider how person-centred principles apply to their own professional development and daily interactions.

    iCQ Level 3 Certificate in Dementia Care

    6 guidance points

    Facilitate coaching and mentoring of practitioners in health and social care or children and young people’s settings

    This unit develops leadership capability in facilitating coaching and mentoring to enhance practice, performance, and professional development of staff within health, social care, or children and young people’s settings. Learners critically evaluate the benefits, systematically identify needs, design and implement structured coaching and mentoring activities, and review outcomes to drive service improvement and person-centred care.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    17 guidance points2 criteria

    Lead and manage a team within a health and social care or children and young people’s setting

    This element focuses on the knowledge and skills required to lead and manage a team effectively within adult care settings. It emphasises the importance of fostering a positive culture, establishing a shared vision, and supporting individual team members to achieve agreed objectives while maintaining high standards of care.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    21 guidance points3 criteria

    Leading the workforce to use and develop digital skills in adult care

    This element focuses on equipping leaders with the skills to assess, develop, and embed digital competencies within their adult care workforce. It covers evaluating personal digital proficiency, facilitating learning for staff and service users, and implementing robust review processes. The application ensures that digital technology enhances care quality, efficiency, and service user independence, aligning with sector standards like the Digital Skills Framework for Social Care.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    4 guidance points

    Leading a team within adult care

    This subtopic focuses on the knowledge and skills required to lead a care team effectively, ensuring high-quality, person-centred care delivery. It covers team dynamics, communication strategies, conflict resolution, and quality assurance mechanisms. Learners will develop the ability to evaluate and enhance team performance in line with regulatory standards.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Principles and Values

    This element focuses on embedding fundamental principles and values into daily health and social care practice, ensuring service users are treated with dignity, respect, and autonomy. Learners must demonstrate competence in obtaining informed consent, delivering person-centred care, upholding duty of care, and supporting positive risk taking, while actively promoting choice, participation, and wellbeing. It also covers safeguarding responsibilities, including recognising and responding to abuse, understanding legal frameworks, and fostering equality and inclusion through accessible information and inclusive practice.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    19 guidance points2 criteria

    Work in a Person-Centred Way

    This element focuses on embedding person-centred values into everyday care practice, ensuring that support is tailored to each individual's unique needs, preferences, and goals. Learners develop skills to promote comfort, maintain identity and self-esteem, and address emotional or spiritual wellbeing, while respecting the person's capacity and right to make choices. Effective person-centred working fosters positive relationships and improved outcomes for adults in care settings.

    iCQ Level 2 Adult Social Care Certificate

    10 guidance points

    Maintaining the Independent Advocacy relationship

    This subtopic focuses on the advocate's role in maintaining professional boundaries, managing ethical dilemmas, and effectively using support structures while promoting the autonomy and rights of individuals in adult care settings. Practical application involves navigating conflicts of interest, maintaining confidentiality, accurate record-keeping, and responding sensitively to disclosures of abuse, all while upholding the person-centred values of independent advocacy.

    iCQ Level 3 Diploma in Adult Care

    6 guidance points

    Facilitate the development of effective group practice in health and social care or children and young people’s settings

    This subtopic focuses on equipping leaders with the skills to effectively facilitate group practice within health, social care, and children’s services. It covers group dynamics, creating supportive environments, using authority constructively, and evaluating group outcomes to improve service delivery and team performance.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    16 guidance points2 criteria

    Manage physical resources

    This subtopic equips leaders with skills to manage physical resources in adult care settings, emphasizing sustainable procurement and usage. It covers identifying needs, acquiring resources, and implementing quality assurance processes to ensure resources meet care standards and support effective service delivery.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 3 Diploma in Adult Care, iCQ Level 4 Diploma in Adult Care +2 more

    38 guidance points5 criteria

    Move and position individuals in accordance with their plan of care

    This topic covers the safe and effective moving and positioning of individuals according to their care plan, considering anatomy, physiology, and relevant legislation. It emphasises risk minimisation, proper preparation, and knowing when to seek advice.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 guidance points

    Understand how to manage a team

    Managing a team effectively in health and social care leadership involves understanding the key attributes that drive high performance, such as clear communication, mutual respect, and accountability. Leaders must actively foster team development through targeted support and learning opportunities, while cultivating a shared sense of purpose aligned with person-centred care values. Crucially, promoting a 'no-blame culture' enables open learning from incidents, enhancing safety and quality of service delivery.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 4 Diploma in Adult Care

    19 guidance points2 criteria

    Support positive risk taking for individuals

    This subtopic focuses on enabling individuals living with dementia to exercise choice and autonomy through supported risk-taking. It emphasizes a person-centred balance between empowering decision-making and maintaining safety, underpinned by legal frameworks such as the Mental Capacity Act. Learners will develop practical strategies to facilitate positive risk-taking while fulfilling their duty of care.

    iCQ Level 3 Certificate in Dementia Care

    4 guidance points

    Introduction to the physical care of babies and young children

    This subtopic introduces learners to the fundamental physical care needs of babies and young children, covering essential routines such as feeding, nappy changing, bathing, and sleep. It emphasizes the importance of creating safe, protective environments and meeting nutritional requirements to promote healthy growth and development. Practical application involves supporting these routines in early years settings, ensuring each child's individual needs are met with sensitivity and adherence to current guidelines.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Duty of care

    This subtopic explores the legal and ethical concept of duty of care within care settings, emphasizing the obligation to act in the best interests of individuals while respecting their autonomy. Learners will examine practical implications, including how duty of care governs daily practice, professional boundaries, and risk assessment. The content also addresses the complexities of balancing rights and risks, managing dilemmas, and utilizing available support, alongside the critical process of handling and learning from complaints to improve care quality.

    iCQ Level 2 Diploma in Care

    9 guidance points

    Independent Mental Capacity Advocacy

    The Independent Mental Capacity Advocacy (IMCA) role is a statutory safeguard under the Mental Capacity Act 2005, ensuring that individuals lacking capacity and without family or friends to support them have an independent advocate to represent their rights in specific decisions. This subtopic equips learners with the ability to apply the Act’s principles and code of practice when advocating in decisions about serious medical treatment, accommodation changes, and adult protection cases, and to effectively challenge decisions that may not be in the person's best interests. Mastery involves constructing detailed, legally compliant reports that evidence objective analysis and robust advocacy.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 3 Certificate in Dementia Care

    20 guidance points3 criteria

    Principles of supporting individuals with a learning disability to access healthcare

    This element equips learners with the essential principles for enabling individuals with a learning disability to equitably access healthcare services. It covers the legal and policy frameworks that protect rights, the range of healthcare services and roles of professionals involved, and the practical application of health action plans and annual checks to promote long-term wellbeing. The focus is on recognizing and addressing the specific barriers faced, ensuring support is person-centred and compliant with current guidance.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    9 guidance points

    Obtain venous blood samples

    This element equips learners with the essential skills and knowledge to safely and competently obtain venous blood samples in accordance with legislative frameworks and best practice guidelines. It integrates understanding of relevant anatomy and physiology with practical venepuncture techniques, ensuring patient safety and sample integrity from preparation through to transportation.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Diploma in Adult Care

    16 guidance points2 criteria

    Support use of medication in social care settings

    This subtopic focuses on the safe and person-centred support of medication use within social care settings, specifically tailored to individuals living with dementia. It covers the legal and ethical frameworks, roles and responsibilities of care workers, practical techniques for administering, storing, and disposing of medications, and the importance of accurate recording and promoting individual rights. Mastery of this unit ensures that learners can competently manage medication-related tasks while upholding dignity, consent, and safety for those in their care.

    iCQ Level 3 Certificate in Dementia Care, iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    17 guidance points2 criteria

    Manage residential adult care services

    This subtopic focuses on the leadership and operational management skills required to run a residential adult care service effectively. It encompasses understanding regulatory and ethical frameworks, managing resources, ensuring high-quality person-centred care, robust safeguarding, effective human resource practices, and the ability to respond to emergencies. Practical application involves balancing day-to-day demands with strategic planning to meet the needs of vulnerable adults and comply with legal standards.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    4 guidance points

    Manage care for individuals with learning disabilities and/or autism

    This subtopic addresses the strategic leadership and management of care services for individuals with learning disabilities and/or autism within an adult care setting. It covers understanding the legislative, policy, and historical context, leading person-centred practice that promotes empowerment and independence, developing team knowledge of learning disabilities and co-occurring conditions like dementia, and implementing robust quality assurance processes to continuously improve service delivery. Effective leadership in this area requires a commitment to rights-based approaches, co-production, and challenging discriminatory attitudes to achieve positive outcomes.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Manage individuals' development in the workplace

    This unit focuses on equipping care managers with the skills to manage the professional growth of adult care staff. It involves conducting effective performance appraisals and providing tailored support for learning and development to enhance team competence and care quality.

    iCQ Level 3 Diploma in Adult Care

    7 guidance points

    Lead Communication in adult care settings

    This subtopic focuses on leading effective communication strategies within adult care environments, emphasizing the assessment and support of individual communication needs including the integration of assistive technologies. It explores the legal and ethical dimensions of confidentiality and the practical skills required for meaningful interaction and information dissemination to individuals and their support networks. The content ensures care leaders can model best practice, manage information flows, and uphold individuals' rights while fostering inclusive communication cultures.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Leading the support for individuals to manage pain and discomfort

    This unit focuses on developing the skills to lead effective pain management in adult care settings. Learners will explore the multifaceted nature of pain, its impact on well-being, and the essential components of holistic assessment, intervention, and evaluation. Central to this is the ability to coordinate and model best practice, ensuring person-centred, evidence-based care that empowers individuals and minimises discomfort.

    iCQ Level 3 Diploma in Adult Care (England)

    7 guidance points

    Introductory awareness of equality and inclusion in health, social care and children’s and young people’s settings

    This element introduces learners to the fundamental principles of equality and inclusion, emphasising their critical role in promoting dignity and respect within health, social care, and children’s and young people’s settings. It explores how discriminatory attitudes and behaviours negatively affect individuals, and examines the personal, social, and environmental factors that can support or hinder equality and inclusion. Practical application involves recognising and challenging discrimination, and implementing person-centred approaches to ensure everyone feels valued and supported.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Prepare environments and resources for use during healthcare activities

    This element focuses on the essential skills and knowledge required to prepare healthcare environments, medical equipment, devices, and resources, ensuring they are safe, clean, and fully functional. Learners must demonstrate competence in adhering to organisational policies, infection control standards, and regulatory requirements while preparing for and concluding healthcare activities. The practical application of these skills is vital for maintaining patient safety, preventing cross-contamination, and ensuring the smooth operation of healthcare services.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 guidance points

    Provide active support

    This element focuses on the principles and practice of active support, a person-centred model that empowers individuals with disabilities to participate meaningfully in daily life. It covers understanding the ethos of enabling rather than doing for, interacting positively to promote engagement, implementing tailored daily plans, and maintaining accurate records of participation to evidence person-centred outcomes.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Equality and inclusion in care settings

    This element explores the fundamental principles of equality and inclusion within care settings, emphasising the legal and ethical duty to provide fair and respectful support. Learners will examine how to embed inclusive practice into daily routines, ensuring that individuals' diverse needs, preferences, and rights are upheld. The content equips care workers with the knowledge to challenge discrimination and access the necessary resources to promote an environment where every person feels valued and empowered.

    iCQ Level 2 Diploma in Care

    10 guidance points

    Introductory awareness of health and safety in health, social care and children’s and young people’s settings

    This subtopic introduces learners to the fundamental principles of health and safety within care settings, covering legal responsibilities, risk assessment, and infection control. It equips learners with the knowledge to maintain a safe environment for themselves, colleagues, and individuals receiving care, emphasizing practical application through everyday practices such as hazard spotting and hand hygiene.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    6 guidance points

    Providing Independent Mental Capacity Advocacy-Deprivation of Liberty Safeguards

    This element focuses on the statutory role of the Independent Mental Capacity Advocate (IMCA) within Deprivation of Liberty Safeguards (DoLS), equipping leaders to safeguard the rights of individuals lacking capacity. It covers key legislation including the Mental Capacity Act 2005 and its DoLS amendments, the Mental Health Act 1983/2007, and the practical application of advocacy to ensure decisions about care arrangements respect the person’s best interests and legal protections. Learners will develop skills to provide robust advocacy, produce comprehensive reports, and effectively challenge decisions that may infringe an individual’s rights.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    16 guidance points2 criteria

    Mentoring and coaching in adult social care

    This element explores the distinct yet complementary practices of mentoring and coaching within adult social care settings, emphasizing their vital role in workforce development and person-centred support. Learners will examine how to apply structured mentoring and coaching frameworks to agree goals, facilitate professional growth, and review outcomes in partnership, ultimately fostering a culture of continuous improvement that enhances care quality and staff well-being.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Manage Self for Leadership in Adult Care

    This subtopic focuses on the leader’s ability to critically reflect on their own values, beliefs, and behaviours to enhance leadership effectiveness in adult care settings. It involves proactively managing time, priorities, and emotional responses while committing to ongoing professional growth through structured development plans. Mastering self-management ensures leaders model best practice, adhere to regulatory standards, and drive quality improvement within their teams.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    8 guidance points

    Manage personal performance and development

    This element focuses on the essential skills of self-management and continuous professional development within adult care settings. It covers the ability to evaluate and improve personal performance, effectively prioritize and organize workload, proactively identify learning needs, and construct and follow a meaningful personal development plan. These competencies are critical for delivering high-quality care, meeting regulatory standards, and fostering career progression.

    iCQ Level 3 Diploma in Adult Care

    8 guidance points

    Understand and enable interaction and communication with individuals who have dementia

    This subtopic focuses on understanding the complex factors that influence communication in individuals with dementia, including cognitive decline, sensory impairments, and environmental triggers, and applying this knowledge to enable positive, person-centred interactions. Practical application involves using a range of adaptive verbal and non-verbal techniques to maintain the individual's identity, reduce distress, and promote meaningful engagement in care settings.

    iCQ Level 3 Certificate in Dementia Care

    8 guidance points

    Understand how to support individuals during the last days of life

    This subtopic explores the holistic support required for individuals in their final days, covering physical comfort, emotional and spiritual needs, and effective communication with the dying person and their family. It emphasizes person-centred care, the impact of death on all involved, post-death procedures, and self-care strategies for care workers, essential for competent end-of-life practice.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 3 Award In Awareness of End of Life Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    20 guidance points3 criteria

    Manage dementia care practices within adult care

    This subtopic equips senior care leaders with the skills to strategically manage dementia care services, ensuring that teams understand dementia's impact and deliver person-centred support that promotes wellbeing. It focuses on effective risk management specific to dementia care and robust partnership working with individuals, families, and external agencies to enhance quality of life and outcomes.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    10 guidance points

    Implement the positive behavioural support model

    This subtopic focuses on embedding the Positive Behavioural Support (PBS) model into practice, a holistic, person-centred framework designed to enhance quality of life and reduce challenging behaviour through understanding its function. Learners will explore the contextual nature of behaviour, conduct functional analyses, and develop multi-component support plans integrating primary prevention, early intervention, and non-aversive reactive strategies, all underpinned by ethical, rights-based approaches within health and social care leadership.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    15 guidance points2 criteria

    Lead health and safety in adult care settings

    This element focuses on the lead practitioner's role in overseeing health and safety within adult care settings. It covers understanding legal duties, managing risks, and promoting a culture of safety among staff and service users. Learners must demonstrate the ability to not only work safely themselves but also to guide and support colleagues in maintaining high standards of health and safety practice.

    iCQ Level 4 Diploma in Adult Care

    10 guidance points

    Provide support for journeys

    This element focuses on enabling care workers to effectively support individuals with their travel needs, ensuring journeys are safe, dignified, and person-centred. It covers the entire process from planning and risk assessment to implementation and reflective review, stressing the importance of promoting independence and respecting individual preferences throughout.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    11 guidance points2 criteria

    Understand and meet the nutritional requirements of individuals with dementia

    This subtopic focuses on the distinctive nutritional requirements of individuals with dementia, exploring how cognitive decline affects eating behaviors and the critical role of the mealtime environment in promoting adequate intake. It equips learners with the skills to implement person-centered strategies that support individuals to enjoy good nutrition and maintain health and well-being.

    iCQ Level 3 Certificate in Dementia Care

    5 guidance points

    Manage finance and budgets in adult care

    This subtopic equips adult care managers with the skills to oversee financial operations, ensuring resources are allocated effectively to maintain high-quality care services. It covers planning, monitoring, and reviewing budgets, linking financial decisions directly to regulatory compliance and positive outcomes for service users. Practical application includes managing funding streams, controlling costs, and demonstrating accountability to stakeholders.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Introductory awareness of person-centred support in health, social care and children’s and young people’s settings

    This topic introduces person-centred support in health, social care, and children's settings. Learners understand the principles of putting individuals at the centre of care and know why this approach is important for their wellbeing and dignity.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    6 guidance points

    Independent Advocacy with Children and Young People

    Independent advocacy enables children and young people to express their wishes and feelings and participate in decisions that shape their lives. This element equips learners with the skills to apply legal frameworks, navigate complex systems, and work collaboratively with multi-agency professionals to uphold children's rights. It emphasises the advocate's role in empowering young people, supporting them through formal processes, and safeguarding their welfare in line with best practice.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    17 guidance points2 criteria

    Support individuals during the last days of life

    This element explores the multifaceted role of leaders in supporting individuals during their final days, emphasizing holistic symptom management, emotional support for the dying person and their significant others, and adherence to post-death protocols. It equips learners to navigate complex emotional landscapes while ensuring dignity, respect, and compliance with national standards such as the NICE guidelines for end-of-life care.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care +1 more

    32 guidance points4 criteria

    Obtaining and testing specimens from individuals

    This subtopic covers the legal and procedural requirements for safely obtaining, testing, and storing clinical specimens from individuals in adult care settings. Learners must understand infection control, consent, and accurate documentation to ensure reliable test results and maintain dignity. Applying these skills enables care workers to monitor health conditions and promptly report critical findings, supporting person-centered care.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Work with families, carers and individuals during times of crisis

    This subtopic equips learners with the skills to provide sensitive, lawful, and effective support to families, carers, and individuals approaching death during moments of acute distress. It covers the application of relevant legislation and policies, the development of proactive risk management plans, and the practicalities of crisis response. Learners will also learn to critically review actions taken to ensure continuous improvement in end-of-life care practice.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership and Management for Adult Care +1 more

    25 guidance points4 criteria

    Managing Concerns and Complaints in Adult Care

    This element explores the systematic management of concerns and complaints within adult care services, emphasizing the leader's role in fostering a positive culture that views feedback as improvement opportunities. It equips managers with frameworks to handle complaints in line with regulatory requirements and to use data for service enhancement, ensuring person-centred outcomes and safeguarding.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    7 guidance points

    Lead practice for managing and disseminating records and reports

    This element focuses on leading the systematic management and dissemination of records and reports in adult care settings. It addresses the legal, ethical, and organisational frameworks that govern documentation, ensuring compliance with data protection legislation and professional standards. Effective practice involves using accurate records to support evidence-based decisions, maintain continuity of care, and uphold accountability in multidisciplinary environments.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Manage team performance

    This subtopic focuses on the skills and knowledge required to effectively manage a team within an adult care setting, ensuring high-quality care delivery through appropriate work allocation, quality assurance, and robust communication strategies. It underpins the ability to lead a team to meet regulatory standards and promote positive outcomes for service users.

    iCQ Level 3 Diploma in Adult Care

    8 guidance points

    Preparing for and carrying out extended feeding techniques

    This subtopic equips learners with the essential knowledge and skills to safely perform extended feeding techniques, such as enteral tube feeding, within adult care environments. It integrates understanding of relevant legislation, underpinning anatomy and physiology, practical preparation and execution, and rigorous documentation to ensure person-centred, lawful, and clinically safe practice.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Understand mental well-being and mental health promotion

    This element explores the multifaceted nature of mental well-being and mental health, distinguishing between different theoretical perspectives and examining how biological, psychological, social, and environmental factors influence mental health across the lifespan, with a specific emphasis on individuals living with dementia. It equips learners to design and implement evidence-based, person-centred strategies that promote mental well-being and prevent mental ill-health in both individual and group settings within dementia care practice.

    iCQ Level 3 Certificate in Dementia Care, iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 4 Diploma in Adult Care

    25 guidance points3 criteria

    Manage own professional development and personal wellbeing

    This element focuses on the leader’s role in modelling continuous professional development and self-care within adult care services. It equips managers to proactively reflect on their practice, manage workload pressures, and maintain personal wellbeing to sustain effective leadership. Practical application involves creating personal development plans, using supervision, and implementing stress management strategies to ensure high-quality care delivery.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    10 guidance points

    Outcome Based Person Centred Practice in Adult Care

    This subtopic equips leaders in adult care with the knowledge and skills to embed outcome-focused, person-centred practice within their services. It emphasises understanding the principles of co-production and individual goal-setting, and how to lead teams in delivering care that respects personal preferences while achieving measurable health and well-being improvements. Practical application includes designing care plans with clear, achievable outcomes and monitoring systems to ensure continuous improvement.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    8 guidance points

    Prepare to support individuals within a shared lives arrangement

    This element focuses on preparing for a shared lives arrangement, which involves supporting an individual to live as part of a family or carer's household. It covers understanding the holistic benefits for the individual, the importance of information sharing among professionals, assessing the impact on the carer's family and network, and self-reflecting on the carer's own skills and development needs to ensure effective, person-centred support.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Handle information in care settings

    This element focuses on the principles and practices of securely managing personal and sensitive information within health and social care environments. It covers legal frameworks and organisational policies that ensure confidentiality, accurate record-keeping, and appropriate sharing of data to safeguard individuals and support effective care delivery.

    iCQ Level 2 Diploma in Care

    10 guidance points

    Introductory awareness of the importance of healthy eating and drinking for adults

    This subtopic introduces learners to the fundamental principles of nutrition and hydration for adults in care settings, emphasising how balanced diets and adequate fluid intake support physical health, mental wellbeing, and the prevention of malnutrition and dehydration. Learners will explore the practical application of promoting healthy eating habits and ensuring sufficient hydration to enhance quality of life and maintain independence.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    5 guidance points

    Provide support for mobility

    This subtopic focuses on the essential role of supporting mobility in health and social care settings, promoting independence and wellbeing while minimising risks. It covers understanding the benefits of mobility, preparing properly for mobility activities including risk assessment and equipment checks, actively supporting individuals with person-centred approaches, and accurately documenting observations and any changes.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Assist in the administration of medication

    This element focuses on the essential skills and knowledge required to safely assist individuals with their medication under the direction of a healthcare professional. It covers relevant legislation (e.g., the Human Medicines Regulations 2012), guidelines from NICE, and local policies, emphasizing the carer's role in promoting independence while adhering to strict protocols. Learners must understand the procedures for preparation, administration, and documentation, ensuring the individual's safety, dignity, and consent are paramount throughout the process.

    iCQ Level 2 Diploma in Care

    12 guidance points

    Continuous Improvement in Adult Care

    This subtopic equips senior care leaders with the knowledge and skills to embed a culture of sustained, person-centred quality enhancement across adult care services. Learners explore systematic approaches like plan-do-study-act cycles, stakeholder engagement, and evidence-based evaluation to drive service improvements that demonstrably benefit individuals receiving care. Practical application involves leading teams through change, monitoring impact using agreed metrics, and aligning improvements with regulatory frameworks such as the Care Quality Commission’s key lines of enquiry.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    10 guidance points

    Collaborate in the assessment of environmental and social support in the community

    This subtopic equips learners with the skills to collaboratively assess and enhance the environmental and social support systems of adults in community care settings. It integrates knowledge of relevant legislation and best practice with practical competencies in multi-agency assessment and person-centred planning. Mastery of this element ensures that care professionals can work effectively with individuals, families, and other stakeholders to create safe, enabling environments that promote independence and well-being.

    iCQ Level 4 Diploma in Adult Care

    10 guidance points

    Principles of food safety in the home

    This subtopic covers the essential principles of food safety within a domestic setting, focusing on safe handling, personal hygiene, storage, cleaning, temperature control, and waste disposal. It equips learners with practical knowledge to prevent foodborne illnesses and maintain nutritional quality. Understanding these principles is vital for promoting health and well-being in care environments and everyday life.

    iCQ Level 2 Certificate in Nutrition and Health

    12 guidance points

    Recognition and Management of Illness and Injury in the Workplace

    This subtopic equips first aiders with the skills to systematically assess a casualty through a secondary survey and provide appropriate first aid for a range of injuries and illnesses, including musculoskeletal trauma, head and spinal injuries, chest injuries, burns, eye injuries, poisoning, anaphylaxis, and major medical conditions. Mastery involves accurate recognition of signs and symptoms and prompt, evidence-based intervention to stabilise the casualty until professional medical help arrives, directly aligning with workplace health and safety obligations.

    iCQ Level 3 Award in First Aid at Work

    10 guidance points

    Understand how to support individual experiencing mental health problems

    This subtopic focuses on practical strategies for supporting individuals with mental health conditions, covering self-help techniques, understanding impact on others, and exploring both medical and non-medical interventions. It also examines the roles and availability of professional and community support systems, emphasizing a holistic approach to mental health care.

    iCQ Level 2 Certificate in Mental Health Awareness

    8 guidance points

    Carry out assessments to identify the needs of substance users

    This element focuses on the practical and theoretical skills required to conduct comprehensive substance misuse assessments within adult care settings. It covers understanding the physical, psychological, and social impact of substance use, applying relevant legislation such as the Misuse of Drugs Act 1971 and the Care Act 2014, and employing person-centred approaches to gather accurate information, assess risk, and identify service user needs. The subtopic emphasises the importance of preparing for assessments by reviewing referral information, ensuring appropriate environment and resources, and using validated tools to support clinical judgement.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    The person centred approach to the care and support of individuals with dementia

    The person-centred approach in dementia care prioritises the individual's unique preferences, life story, and abilities over a one-size-fits-all model of support. It aims to promote well-being by fostering meaningful engagement, preserving identity, and enabling choice and control in daily care. Carers are central to implementing this approach through empathetic relationships and flexible support, while collaboration with other professionals ensures a holistic network that addresses physical, emotional, and social needs.

    iCQ Level 2 Certificate in the Principles of Dementia Care, iCQ Level 2 Award in Awareness of Dementia

    14 guidance points2 criteria

    Understanding the assessment, recording and reporting requirements of falls

    This subtopic equips learners with the knowledge to systematically assess, record, and report falls in care settings, using a multi-factorial approach that considers a broad range of risk factors. It covers the practical application of risk assessments, effective monitoring and documentation, and the critical importance of learning from incidents to enhance care quality. Learners also explore how multi-agency and specialist support services can be integrated into falls prevention strategies to ensure holistic person-centred care.

    iCQ Level 2 Certificate in the Awareness and Prevention of Falls

    10 guidance points

    Assess the individual in a health and social care setting

    This element addresses the systematic process of assessing an individual’s needs, strengths, and risks within health and social care settings. It equips leaders to oversee person-centred assessments, ensuring they are holistic, evidence-based, and compliant with regulatory frameworks. The focus is on utilising assessment outcomes to inform care planning, promote autonomy, and monitor service quality through continuous evaluation.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    17 guidance points2 criteria

    The principles of persons centred support

    This element explores the fundamental principles of person-centred support for individuals with learning disabilities, focusing on translating values into practical action through active support, promoting health, independence, and meaningful participation. Learners will examine how to use person-centred records to evaluate engagement, interact positively to encourage involvement, and understand the role of support networks in enabling individuals to lead fulfilling lives. The emphasis is on applying these principles to daily practice to enhance autonomy, dignity, and well-being.

    iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    11 guidance points

    Understanding person centred support when identifying and managing behaviour which may challenge

    This subtopic explores the principles of person-centred support in recognising early signs of behavioural escalation and applying effective communication strategies to de-escalate situations. It emphasises the importance of respecting individual rights and adhering to legislation such as the Mental Capacity Act and Equality Act, ensuring support is tailored to the individual's unique needs. Practical application involves creating supportive care plans that promote dignity, safety, and positive outcomes for both individuals and support staff.

    iCQ Level 2 Certificate in Understanding Behaviour that Challenges

    10 guidance points

    The principles of supporting an individual to maintain personal hygiene

    This subtopic explores the essential principles of assisting individuals with personal hygiene, emphasizing dignity, respect, and promoting independence. It covers the importance of good hygiene for physical and mental well-being, strategies to encourage self-care, and how to provide appropriate support while identifying when changes in hygiene may signal underlying issues such as depression or abuse. Practical application includes person-centered care planning and effective communication.

    iCQ Level 2 Certificate in the Principles of Care Planning

    10 guidance points

    Supporting and promoting positive behaviour in individuals with autism

    This subtopic explores the relationship between autism and behaviour, enabling learners to recognise triggers and functions of behaviour. It emphasises proactive, person-centred strategies to support positive behaviour without resorting to restrictive practices. Applying these principles is essential for promoting well-being and autonomy in care settings.

    iCQ Level 2 Certificate in Understanding Autism

    7 guidance points

    Understanding the causes and spread of infection

    This subtopic explores the fundamental principles of infection causation and transmission, focusing on pathogenic microorganisms, the chain of infection, and common sources. Learners gain essential knowledge to underpin safe practice in health and social care, enabling them to break the chain and prevent the spread of infections.

    iCQ Level 2 Certificate in the Principles of Infection Control

    8 guidance points

    The principles of moving and handling

    This element covers the fundamental principles that underpin safe moving and handling of people in health and social care. It integrates knowledge of legislation such as the Manual Handling Operations Regulations 1992 and the Health and Safety at Work Act, anatomical understanding to prevent injury to both the care worker and the service user, and professional judgement to seek appropriate assistance when risks exceed routine limits. Mastery of these principles ensures person-centred, compliant practice that protects dignity and safety.

    iCQ Level 2 Award in Moving and Handling People in Health and Social Care

    9 guidance points

    Continuing Professional Development in the context of Health and Social Care

    Continuing Professional Development (CPD) in health and social care is a systematic, ongoing process of learning and reflection that ensures practitioners maintain and enhance their competence to deliver safe, effective, and person-centred care. It involves identifying development needs through self-assessment, feedback, and supervision, then undertaking relevant learning activities, and critically evaluating their impact on practice. CPD is a regulatory requirement for registration with bodies such as the Northern Ireland Social Care Council (NISCC) and demonstrates a commitment to professional standards, service improvement, and career progression.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 guidance points

    Understand the primary care and detection of diabetes

    This subtopic explores the primary care and detection of diabetes, emphasising the social implications of living with the condition and the collaborative approaches required between care professionals and individuals. Learners will understand how early detection, person-centred management strategies, and consistent monitoring are essential in reducing complications and promoting well-being. Practical application focuses on integrating these principles into everyday care settings to support individuals holistically.

    iCQ Level 2 Certificate in Understanding the Care and Management of Diabetes

    8 guidance points

    Principles of diversity, equality and inclusion in adult social care settings (NI)

    This element explores the fundamental principles of diversity, equality and inclusion essential for adult social care practice in Northern Ireland. It covers understanding the legal and ethical importance of respecting individual differences, promoting equal opportunities, and fostering an inclusive environment. Learners will develop practical strategies to challenge discrimination and advocate for service users' rights in line with current NI legislation and codes of practice.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    8 guidance points

    Understand safeguarding and protection in learning disability care

    This unit equips learners with essential knowledge of safeguarding vulnerable adults with learning disabilities, emphasizing legal frameworks, recognizing abuse indicators, and appropriate response protocols. It highlights the importance of person-centered care and risk reduction strategies to promote safety and well-being. The practical application ensures that care workers can identify, report, and prevent abuse in various care settings.

    iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

    6 guidance points

    Encourage children and young people to eat healthily

    This element focuses on the fundamental principles of healthy eating for children and young people, including balanced diets, nutritional guidelines, and portion sizes. It also develops learners' ability to plan and implement engaging, age-appropriate activities that promote positive food choices and lifelong healthy habits in early years and childcare settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Continuous improvement within adult care

    Continuous improvement in adult care involves understanding quality improvement principles, leading improvement in practice, implementing effective change, and fostering a culture of innovation to enhance outcomes for individuals.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Develop, maintain and use records and reports

    This subtopic covers the essential leadership skills in managing information within health and social care settings. Leaders must ensure that recording and reporting practices comply with legal obligations, uphold individuals' rights, and support high-quality care. It involves not only creating accurate and timely records but also critically analysing recorded data to drive evidence-based decisions, safeguard individuals, and enhance service delivery.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 4 Diploma in Adult Care

    17 guidance points2 criteria

    Understand how to administer medication safely

    This topic covers safe medication administration, including rights of individuals, preparations, safe administration, monitoring effects, controlled drugs, problem procedures, and medication reviews.

    iCQ Level 2 Certificate in Principles of Medication Administration

    6 guidance points

    Understand the diversity of individuals with dementia and the importance of inclusion

    This element explores the concept of diversity in dementia care, emphasising that each person’s journey with dementia is shaped by their unique background, personality, and circumstances. Practitioners learn to recognise that symptoms, progression, and responses to care vary widely, necessitating inclusive, person-centred approaches that respect individuality and promote dignity. This understanding is crucial for delivering equitable, compassionate care that honours the person behind the condition.

    iCQ Level 3 Award in Awareness of Dementia

    6 guidance points

    Causes and Spread of Infection

    This element focuses on the fundamental concepts of infection control within health and social care settings, exploring how pathogenic microorganisms cause disease and the mechanisms by which infections spread. A clear understanding of these principles is essential for care workers to implement effective prevention measures, safeguard vulnerable individuals, and comply with statutory and organisational infection control policies.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    21 guidance points3 criteria

    Awareness of Learning Disability and Autism

    This element develops understanding of the lived experiences of individuals with learning disabilities and autistic people, underpinning person-centred support. It explores effective communication strategies and the provision of reasonable adjustments to ensure equitable access to health and social care services. A working knowledge of relevant legislation, including the Mental Capacity Act and Autism Act, is essential to uphold rights and promote inclusive practice.

    iCQ Level 2 Adult Social Care Certificate

    8 guidance points

    Environmental health and safety in social care services (NI)

    This subtopic covers the essential knowledge and skills for maintaining a safe environment in social care settings in Northern Ireland, focusing on hazardous substance management, fire safety procedures, and infection prevention and control. Learners must demonstrate practical competence in adhering to COSHH regulations, executing fire safety protocols, and applying standard infection control precautions to protect service users, colleagues, and themselves from harm.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    9 guidance points

    Managing symptoms in end of life care

    This subtopic focuses on the comprehensive assessment and management of common symptoms experienced by individuals at the end of life, including pain, dyspnoea, nausea, and agitation. It emphasises a person-centred, holistic approach that integrates pharmacological and non-pharmacological interventions to improve quality of life. Learners will explore how to apply these strategies within a multidisciplinary care plan, ensuring dignity and comfort are maintained.

    iCQ Level 3 Diploma in Adult Care, iCQ Level 2 Diploma in Care, iCQ Level 3 Certificate in Working in End of Life Care

    22 guidance points3 criteria

    Health, safety and wellbeing in care settings

    This topic provides care workers with essential knowledge and skills to promote health, safety, and wellbeing within care settings. It covers legal duties, risk management, incident response, infection control, safe handling, and personal resilience. Learners apply these principles to protect all individuals in their care environment.

    iCQ Level 2 Diploma in Care

    10 guidance points

    Manage quality assurance in adult care

    This element focuses on the systematic process of monitoring and improving care quality through established assurance methods. It requires managers to lead the implementation of regulatory and organisational standards, ensuring continuous improvement in service delivery. Practical application involves using audits, feedback mechanisms, and performance data to identify gaps and drive positive change.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Provide support to manage pain and discomfort

    This topic covers providing support to manage pain and discomfort in health and social care. Learners will understand approaches, assist in minimising pain, and monitor/report effectively.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 2 Diploma in Care +2 more

    38 guidance points5 criteria

    Partnership Working in Adult Care

    This topic covers partnership working in adult care, including leading relationships with individuals, carers, families, and professionals from other agencies. It focuses on achieving positive outcomes through collaboration.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    6 guidance points

    Manage health and social care practice to ensure positive outcomes for individuals

    This element focuses on the leadership skills required to manage adult care practices that deliver positive, person-centred outcomes. It explores outcome-based theory, holistic well-being promotion, and the empowerment of individuals through choice and control. Effective partnership working with families and carers is also central to achieving sustainable positive outcomes.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    27 guidance points3 criteria

    Promote and implement health and safety practices in adult care settings

    This subtopic focuses on equipping adult care workers with the knowledge and skills to maintain a safe environment for service users, colleagues, and visitors. It covers legal responsibilities, risk management, and practical procedures for accident response, safe moving and handling, hazardous substances, fire safety, and security. The aim is to embed a culture of safety and compliance with regulatory standards in care settings.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Independent Mental Health Advocacy

    Independent Mental Health Advocacy (IMHA) is a statutory service under the Mental Health Act 1983 (amended 2007) ensuring qualifying patients understand and exercise their rights in decisions about care and treatment. This element equips leaders to implement effective IMHA services, navigate complex legal frameworks, and advocate for individuals with diverse needs while maintaining professional boundaries and safety. It involves direct engagement with patients, professionals, and systems to uphold legal entitlements and promote person-centred, rights-based practice.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    19 guidance points2 criteria

    Understand Models of Disability

    This element explores the contrasting models of disability, such as the medical and social models, and their profound impact on individuals living with dementia. It examines how these theoretical frameworks influence personal identity, shape lived experiences, and drive the design and delivery of person-centred care services.

    iCQ Level 3 Certificate in Dementia Care

    4 guidance points

    Provide support to children or young people who have experienced harm or abuse

    This element focuses on the critical skills and knowledge required by leaders to effectively support children and young people who have experienced harm or abuse. It encompasses understanding statutory roles and responsibilities, responding appropriately to disclosures, and providing trauma-informed care while coordinating with multi-agency partners to ensure holistic safeguarding and recovery. Practical application involves leading a team to create a safe environment, implementing safeguarding policies, and facilitating the safe involvement of key people in a child’s life in a manner that prioritises the child's wellbeing.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    6 guidance points

    Introductory awareness of working with others in health, social care and children’s and young people’s settings

    This subtopic introduces learners to the fundamental principles of working collaboratively with colleagues and other professionals in health, social care, and children's settings. It covers the importance of effective communication, sharing information appropriately, and understanding the roles and responsibilities within a team to provide holistic support. Learners will explore how partnership working ensures seamless care and meets the diverse needs of individuals.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    6 guidance points

    Implement person-centred approaches in care settings

    This subtopic focuses on the practical implementation of person-centred care approaches within health and social care settings. Learners will explore the principles of involving individuals in decisions about their care, obtaining valid consent, promoting active participation, and safeguarding their rights and well-being. This ensures care delivery is respectful of and responsive to individual preferences, needs, and values.

    iCQ Level 2 Diploma in Care

    9 guidance points

    Monitor the quality of customer service interactions

    This subtopic equips care professionals with the skills to systematically observe and evaluate customer service interactions within adult care settings. It emphasizes the importance of using established criteria and person-centred approaches to gather evidence, provide constructive feedback, and drive continuous improvement. Practical application involves planning monitoring activities, selecting appropriate methods such as direct observation or feedback collection, and implementing monitoring while maintaining confidentiality and professionalism.

    iCQ Level 3 Diploma in Adult Care

    10 guidance points

    Support independence in the tasks of daily living

    This element focuses on enabling care workers to support individuals in maintaining autonomy over daily living tasks, such as meal preparation, shopping, household management, and personal care. Learners will develop skills in person-centred assessment, risk management, and responsive planning to promote dignity and self-reliance. Practical application involves adapting support to changing needs while respecting individual preferences and cultural values.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    30 guidance points3 criteria

    Principles of self-directed support

    This subtopic explores the core principles of self-directed support within health and social care, focusing on empowering individuals to take control of their care and support arrangements. It examines the practitioner's role in facilitating person-centred planning, enabling individuals to develop their own support plans and make informed choices about how to utilise their personal budget. The element also covers the outcome-focused review process, ensuring support remains responsive to the individual's evolving needs and aspirations.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    7 guidance points

    Manage support for individuals with physical disabilities and impairments

    This element focuses on the leadership and management of support services for individuals with physical disabilities or impairments. It examines the impact of key legislation such as the Care Act 2014 and the social model of disability on service delivery, ensuring leaders can critically apply these frameworks. The aim is to equip leaders with strategies to promote independence, dignity, and choice, while balancing risk and safety in a person-centred manner.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    10 guidance points

    Lead active support

    Active support is a model that translates person-centred values into practical, everyday assistance, enabling individuals to engage meaningfully in activities and relationships. In a leadership context, it involves using practice leadership to coach teams in facilitating participation, co-producing daily plans, and monitoring quality of life outcomes. This element focuses on embedding active support across services, ensuring support is consistently enabling and promotes autonomy, dignity, and community inclusion.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    16 guidance points2 criteria

    Provide advice on foot care for individuals with diabetes

    This unit equips care leaders with advanced knowledge and practical skills to provide foot care advice to individuals with diabetes, focusing on preventative assessment, personalised management plans, and accurate record-keeping to minimise risks of ulcers and amputations. Learners will integrate evidence-based practice with person-centred communication to empower individuals and carers in maintaining optimal foot health.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care

    17 guidance points2 criteria

    Understand professional management and leadership in health and social care or children and young people’s settings

    This subtopic examines the theoretical and practical dimensions of professional management and leadership within health and social care or children and young people’s settings. Learners explore classical and contemporary theories, differentiate between management and leadership functions, and evaluate the skills necessary for effective practice. Emphasis is placed on critically analysing how national policy drivers, regulatory frameworks, and sector-specific guidance shape leadership roles and service delivery outcomes.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Understand the importance of engagement in leisure and social activities in health and social care

    This element explores the vital role that leisure and social activities play in promoting physical, mental, and emotional well-being, as well as fostering meaningful relationships. Learners will identify a variety of activities suitable for different individuals and understand how a person-centred approach ensures these activities are tailored to individual preferences, needs, and goals. This knowledge is essential for supporting individuals in health and social care settings to lead fulfilling lives.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    6 guidance points

    Promote effective communication in adult care settings

    This element explores the critical role of effective communication in adult care, emphasizing person-centred approaches that respect individual needs, preferences, and rights. Learners develop practical skills to overcome communication barriers, use appropriate aids, and uphold confidentiality, while understanding the legal and ethical frameworks that support individuals to express themselves and make informed decisions through advocacy services.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Promote equality, diversity, inclusion and human rights in care settings

    This element focuses on embedding equality, diversity, inclusion, and human rights into everyday care practice. Learners explore how legislation, policies, and personal values shape working practices to ensure individuals receive person-centred care that respects their unique identity and upholds their legal rights. Practical application involves actively challenging discrimination, promoting dignity, and adapting support to meet diverse needs within adult care settings.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Understand the principles and values in health and social care _adults and children and young people_, early years and childcare

    This subtopic introduces the fundamental principles and values that guide practice in health, social care, and early years settings, including dignity, respect, confidentiality, and person-centred support. It explores how these values apply when working with adults, children, and young people, emphasising the importance of recognising each individual's unique needs and preferences. Learners will understand how to promote inclusive and respectful environments that uphold the rights of those accessing services.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Principles of supporting individuals with a learning disability regarding sexuality and sexual health

    This element explores how to provide ethical, person-centred support for individuals with learning disabilities around sexuality and sexual health. It covers typical human sexual development and how it may be affected by learning disability, identifies potential sexual health issues, outlines relevant legislation, and guides the practical support of sexual expression while balancing rights, risks, and safeguarding.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    23 guidance points3 criteria

    Understand the process and experience of dementia

    This subtopic examines the neurological underpinnings of dementia, including the progressive brain changes that cause cognitive decline. It explores the profound impact that receiving a dementia diagnosis has on individuals and their families, and why effective care must be grounded in a person-centred approach that respects each person's unique identity, preferences, and life history.

    iCQ Level 3 Certificate in Dementia Care, iCQ Level 3 Award in Awareness of Dementia, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    20 guidance points3 criteria

    Managing a service to promote independence in adult care

    This element explores the strategic imperatives behind promoting independence and autonomy for individuals in adult care, including legislative, ethical, and economic drivers. It examines how digital technologies can enhance independence and self-care, and develops the leadership skills necessary to implement, monitor, and improve systems that foster active participation and person-centred support.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage.

    This subtopic explores how poverty and social disadvantage shape the developmental trajectories and life chances of children and young people. It critically examines environmental, familial, and structural factors that create vulnerability, and evaluates the role of early intervention, multi-agency collaboration, and practitioner leadership in mitigating negative outcomes and promoting resilience.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    10 guidance points

    Recruitment and selection within health and social care or children and young people’s settings

    This subtopic examines the systematic processes of attracting, selecting, and appointing staff in care environments, emphasizing regulatory compliance (e.g., CQC, DBS), values-based recruitment, and the integration of legislative frameworks such as the Equality Act 2010. Learners will explore how to effectively contribute to workforce planning, design job specifications, and participate in interviewing while safeguarding vulnerable populations. It culminates in evaluating methods to enhance diversity, reduce bias, and ensure staff are fit for practice, underpinning a safe and high-quality service.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) +1 more

    32 guidance points4 criteria

    Promote innovation and change within own organisation

    This subtopic equips learners with the essential knowledge and skills to drive positive change within adult care settings. It explores the critical role of organisational culture in shaping care delivery, introduces key change management theories, and emphasises the importance of effectively representing and promoting the organisation. Learners will develop the ability to champion innovation, ensuring that service provision evolves to meet the changing needs of individuals and communities.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Principles of supporting young people with a disability to make the transition into adulthood

    This unit examines the multi-faceted transition from childhood to adulthood for young people with disabilities, emphasizing person-centred planning, multi-agency collaboration, and the legal frameworks that underpin support. It equips learners with the skills to facilitate a smooth transition by addressing educational, health, social, and employment needs, while empowering the young person and their family to make informed decisions.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    7 guidance points

    Support individuals to access and use information about services and facilities

    This element develops the learner's competence in enabling individuals to independently access, understand, and use information regarding health and social care services and facilities. It emphasises person-centred approaches, effective communication strategies, and collaborative evaluation skills to ensure that the information meets the individual's specific needs and preferences.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Diploma in Care

    15 guidance points2 criteria

    Understand the range of service provision and roles within health and social care _adults and children and young people_, early years and childcare

    This element introduces learners to the diverse range of health, social care, and early years services available for adults, children, and young people. It explores how these services are structured across different settings, including residential, community, and educational environments, and examines the key roles and responsibilities of professionals working within them. Understanding this landscape is essential for effective multidisciplinary working and person-centred care.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Regulatory Processes for Adult Care

    This element explores the regulatory framework governing adult care services, focusing on the roles of regulatory bodies like the Care Quality Commission (CQC), the responsibilities of registered managers and nominated individuals, and the inspection processes that ensure compliance with fundamental standards. Learners will examine how wider legal requirements—such as safeguarding, health and safety, and data protection—integrate with care-specific regulations to promote safe, effective, and person-centred services. Practical application involves using this knowledge to lead on regulatory compliance, prepare for inspections, and embed a culture of continuous improvement within care settings.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    6 guidance points

    Monitor and review individuals progress in relation to maintaining optimum nutritional status

    This element equips adult care practitioners with the skills to systematically track, evaluate, and enhance individuals' nutritional status, moving beyond basic monitoring to include critical analysis and person-centred review. It covers the use of validated tools, interpretation of complex data, and collaborative decision-making to adjust care plans, ensuring that nutritional interventions remain effective and aligned with changing needs. Mastery of these processes is vital for preventing malnutrition, supporting recovery, and promoting dignity and well-being in care settings.

    iCQ Level 4 Diploma in Adult Care

    7 guidance points

    Managing comments, concerns and complaints in adult care

    This element focuses on the critical leadership role in managing comments, concerns and complaints within adult care settings to drive continuous improvement and ensure service safety. It equips managers with skills to establish responsive systems, analyse feedback patterns, and embed a learning culture that respects people’s rights and fosters transparency.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    7 guidance points

    Promote effective communication with individuals with sensory loss

    This element focuses on implementing person-centred communication strategies for individuals with sensory loss, ensuring that two-way interaction is effective, respectful, and tailored to unique needs. Learners explore a range of methods—from British Sign Language and Makaton to assistive technology and environmental adjustments—and learn to evaluate their impact on promoting autonomy, well-being, and inclusion in health and social care settings.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Promote mental wellbeing and mental health with individuals in adult care

    This unit equips adult care practitioners with the knowledge and skills to understand the complex interplay of biological, psychological, and social factors influencing mental health across the lifespan, and to apply evidence-based strategies to promote mental wellbeing and social inclusion among individuals and groups in care settings. Through practical assessment, learners demonstrate their ability to implement person-centred approaches that foster resilience, reduce stigma, and support recovery.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Resource Management in Adult Care

    This subtopic addresses the strategic management of physical, financial, and information resources, alongside the leadership of human capital in adult care services. Learners develop the ability to allocate resources efficiently, ensure regulatory compliance, and foster a competent, motivated workforce, directly impacting the quality and sustainability of person-centred care.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    6 guidance points

    Monitor and maintain the environment and resources during and after health care activities

    This element focuses on the essential duties of care workers to ensure a safe, clean, and well-equipped care environment before, during, and after health care activities. Learners will understand the procedures for monitoring environmental conditions and maintaining resources, including the correct operation, cleaning, and storage of equipment to prevent infection and ensure client safety. Mastery of these skills is vital for compliance with health and safety regulations and for delivering high-quality person-centred care.

    iCQ Level 2 Diploma in Care

    6 guidance points

    Understand children and young person’s development

    This unit explores the holistic development of children and young people from birth to 19 years, encompassing physical, cognitive, emotional, and social domains. It examines internal and external influences on development, the critical importance of early intervention, and the role of robust assessment in tailoring support. Practitioners will learn to apply theoretical frameworks to real-world scenarios, ensuring they can lead services that promote optimal outcomes for young individuals.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Lead and manage group living for children

    This subtopic equips learners with the advanced leadership skills needed to oversee group living environments for children and young people, integrating legal and policy frameworks such as the Children's Homes (England) Regulations 2015 and Quality Standards. It focuses on planning, implementing, and reviewing daily living activities that are child-centred, promoting positive outcomes like emotional well-being and life skills. Learners must demonstrate the ability to manage a safe, structured, and nurturing environment, ensuring robust safeguarding practices are embedded in all aspects of group living.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    20 guidance points2 criteria

    Support individuals to live at home

    This element equips learners to enable individuals to live independently at home through person-centred planning, securing necessary services, and collaborative working. It covers the core principles of dignity and choice, the practicalities of arranging support, and the importance of regular review to adapt to changing needs, ensuring care is both enabling and responsive.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 2 Diploma in Care +1 more

    30 guidance points4 criteria

    Obtain a client history

    Obtaining a client history is a critical skill in adult care, enabling practitioners to gather holistic information about an individual's health, preferences, and background to inform person-centred care planning. This process must be conducted in line with current legislation, national guidelines, and local policies, with a strong emphasis on consent, confidentiality, and respectful communication. Effective history-taking supports accurate risk assessment and the delivery of safe, high-quality care.

    iCQ Level 4 Diploma in Adult Care

    9 guidance points

    Managing induction within adult care

    This subtopic focuses on the crucial role of induction in adult care services, ensuring new staff are effectively integrated into the workplace, understand their responsibilities, and meet regulatory requirements. It explores how digital tools can streamline and enhance the induction process, from e-learning platforms to electronic records, and equips managers with the skills to design, implement, and continuously improve induction programmes tailored to the diverse needs of care staff and service users.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Personal development in adult care settings

    This subtopic focuses on the principles and practices of personal development within adult care settings. Learners will explore the requirements for professional competence, engage in reflective practice to evaluate their own performance, and construct a personal development plan informed by evidence-based approaches. The aim is to enhance the quality of care through continuous self-improvement and adherence to professional standards.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Managing recruitment, selection and retention in adult care

    This subtopic focuses on the strategic and operational aspects of managing the workforce lifecycle within adult care settings, from attracting and selecting suitable candidates through to fostering long-term retention. It encompasses legal compliance with employment legislation and regulatory standards, applying fair and effective recruitment practices, and utilizing digital tools to enhance efficiency. Ultimately, it aims to equip managers with the skills to build a stable, skilled workforce that delivers high-quality care outcomes.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    10 guidance points

    Promote nutrition and hydration in health and social care settings

    This element focuses on the essential role of promoting adequate nutrition and hydration in care settings to maintain health and wellbeing. Learners develop skills to assess, plan, and implement person-centred strategies that align with nutritional guidelines and prevent malnutrition through effective screening, monitoring, and collaboration with individuals and multidisciplinary teams.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    10 guidance points

    Prepare for and support quality audits

    This subtopic focuses on the essential knowledge and skills required to effectively prepare for and participate in quality audits within adult care settings. It covers the key principles of quality management, including regulatory compliance, continuous improvement, and person-centred care standards, and how these underpin audit processes. Learners will develop practical abilities in gathering evidence, preparing documentation, and actively supporting auditors to ensure services meet required benchmarks and drive improvements in care delivery.

    iCQ Level 3 Diploma in Adult Care

    8 guidance points

    Promote own continuous personal and professional development

    This unit focuses on the responsibility of adult care workers to proactively manage their own professional growth, ensuring practice remains safe, effective, and aligned with regulatory requirements. Through structured reflection and leadership behaviours, learners evidence competence and commitment to continuous improvement in care delivery.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Risk-Taking in Adult Care

    This element focuses on the leadership skills required to foster a culture of positive risk-taking that empowers adults in care settings to make choices about their own lives, while ensuring compliance with legal frameworks such as the Mental Capacity Act and health and safety regulations. Leaders must balance duty of care with individuals’ rights to autonomy, effectively implement risk management policies, and guide teams in assessing capacity and obtaining valid consent to support personalised care that promotes dignity and independence.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    6 guidance points

    Use and develop systems that promote communication

    This subtopic equips leaders with the skills to evaluate and enhance communication systems within health and social care settings. It focuses on addressing diverse individual needs, fostering partnership working, and ensuring effective information management to achieve positive outcomes. A key emphasis is on creating inclusive, responsive, and legally compliant communication frameworks that support person-centred care and collaboration across agencies.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Support individuals to negotiate environments

    Supporting individuals to negotiate environments involves assessing physical, social, and sensory barriers that limit mobility and access, then planning and delivering person-centred assistance. This process empowers individuals to move safely through their homes and communities, promoting independence and well-being, and requires ongoing evaluation to adapt to changing needs. It is a fundamental skill in health and social care, ensuring dignity and autonomy while managing risks.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    7 guidance points

    Professional practice in adult care settings

    This subtopic focuses on integrating professional values, ethical principles, and legal frameworks into daily adult care practice. It explores how understanding duty of care and individual rights enables practitioners to navigate complex situations safely and accountably. Applying these principles enhances service delivery and promotes person-centered outcomes.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Safeguarding and Protection in Adult Care

    This subtopic equips leaders with the knowledge and skills to ensure robust safeguarding of vulnerable adults in care settings, encompassing legal duties, policy leadership, and protection of children encountered. It critically examines restrictive practices, promoting least restrictive approaches through positive behaviour support and multi-agency collaboration. Leaders must demonstrate the ability to embed safeguarding cultures, manage allegations, and uphold the rights and dignity of all individuals.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    8 guidance points

    Support participation in learning and development activities

    This unit equips health and social care workers with the skills to enable individuals to engage in learning and development activities that enhance their autonomy, skills, and quality of life. It emphasises person-centred approaches, requiring learners to consider individual preferences, abilities, and barriers while preparing safe environments and suitable resources. Practical application includes supporting participation through effective communication, motivation, and evaluation to ensure activities are meaningful and developmental.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    9 guidance points

    Promote positive behaviour

    This element focuses on enabling health and social care professionals to apply person-centred positive behaviour support (PBS) in Northern Ireland settings, in line with legislative requirements (e.g., The Mental Capacity Act (NI) 2016, The Health and Social Care (Reform) Act (NI) 2009) and best-practice frameworks. Learners must demonstrate the ability to use proactive strategies to minimise triggers and reactive strategies to de-escalate incidents safely, while maintaining dignity and respect. Practical application involves reviewing behavioural support plans, collaborating with multi-disciplinary teams, and supporting individuals and staff following challenging incidents to reduce future risks.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 2 Diploma in Care

    17 guidance points2 criteria

    Obtain and test capillary blood samples

    This subtopic covers the essential skill of safely obtaining and testing capillary blood samples, typically for blood glucose monitoring, within care settings. It emphasizes adherence to relevant legislation, such as the Health and Safety at Work Act, policies like infection control, and good practice guidelines to ensure accurate results and patient safety. Learners must understand the anatomical considerations, proper preparation, technique, and accurate recording and communication of results to support effective care.

    iCQ Level 2 Diploma in Care

    8 guidance points

    Principles of Quality Management

    This element covers the fundamental principles underpinning quality management within adult care settings. Learners explore systematic approaches to monitoring, evaluating, and improving service delivery to ensure compliance with regulatory standards and enhance person-centred outcomes. The content examines the tangible benefits of robust quality systems and the practical application of quality control measures.

    iCQ Level 3 Diploma in Adult Care

    6 guidance points

    Managing the use of assistive technology in adult care

    This topic covers understanding assistive technologies, facilitating their use, and leading practice in adult care settings to enhance independence and quality of life.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Promote person-centred practice, choice and independence in adult care settings

    This element focuses on embedding person-centred values into everyday care practice, ensuring that individuals are at the heart of decision-making about their own lives. Learners will explore how to apply person-centred approaches, uphold rights to choice and decision-making, and support independence through effective risk assessment and relationship-building. Practical application involves tailoring care to each person's unique needs, preferences, and strengths, while balancing safety and autonomy.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Lead positive behavioural support

    This subtopic equips leaders with the skills to implement Positive Behavioural Support (PBS) in line with current policy and best practice. It focuses on conducting functional analyses to understand behaviour, designing person-centred primary and secondary prevention strategies, and evaluating reactive strategies. Effective leadership ensures PBS plans are implemented, monitored, and reviewed to improve quality of life and reduce restrictive practices.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    20 guidance points2 criteria

    Support the promotion of awareness of sensory loss

    This element focuses on developing the knowledge and skills required to actively promote awareness of sensory loss (visual, hearing, deafblindness) within health and social care settings. Learners will explore the significance of challenging stigma and enhancing understanding among colleagues, service users, and the wider community to foster inclusive environments. Practical application includes creating and disseminating appropriate information, understanding the roles of different professionals, and using effective communication strategies to support individuals with sensory loss.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Obtain and test specimens from individuals

    This subtopic equips care workers with the essential knowledge and practical skills to safely obtain, handle, test, and document biological specimens such as urine, stool, or wound swabs, in strict compliance with current legislation and organisational policies. Accurate specimen collection and point-of-care testing are fundamental to supporting diagnosis, monitoring health conditions, and maintaining infection control in care environments. Learners will also develop the ability to uphold individuals' dignity, privacy, and rights throughout each procedural step, ensuring a person-centred approach to care.

    iCQ Level 2 Diploma in Care

    12 guidance points

    Lead practice in promoting the well being and resilience of children and young people

    This subtopic focuses on leading practice to promote the well-being and resilience of children and young people in health and social care settings. It examines evidence-based approaches, such as strengths-based models and trauma-informed care, and their impact on frontline practice. Learners will develop leadership skills to support children, engage carers, address health needs, and drive service improvement, ensuring holistic outcomes aligned with statutory guidance like Working Together to Safeguard Children.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    20 guidance points2 criteria

    Promoting continence management

    This subtopic equips learners with the essential knowledge and skills to promote continence and manage incontinence in adult care settings. It covers the physiological and psychological causes of incontinence, its impact on individuals, and practical strategies for supporting continence through personalised care plans, appropriate equipment, and rigorous infection control. Assessment focuses on applying this understanding to real-world scenarios, ensuring dignity, autonomy, and effective multidisciplinary working.

    iCQ Level 3 Diploma in Adult Care (England)

    11 guidance points

    Principles of team leading in the care sector

    This element explores the essential principles of leading and managing teams within adult care settings. It equips learners with the knowledge to apply appropriate leadership styles, understand team dynamics, and implement effective work management techniques. The practical application focuses on fostering a motivated, adaptable team capable of delivering high-quality care through positive change management.

    iCQ Level 3 Diploma in Adult Care

    10 guidance points

    Managing transitions within adult care

    This element focuses on the strategic leadership required to manage and facilitate effective transitions for individuals within adult care settings. It covers the assessment, planning, and implementation of person-centred approaches to ensure continuity of care, minimize disruption, and promote positive outcomes. Practical application involves overseeing transition processes, supporting staff, and advocating for individuals during moves such as from hospital to home, between care packages, or into residential care.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Promote personal development in care settings

    This element focuses on the essential role of ongoing personal and professional development in adult care settings. It addresses how care workers can systematically reflect on their practice, evaluate their performance against standards, and create effective personal development plans to enhance competence and deliver high-quality care.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 3 Diploma in Adult Care

    16 guidance points2 criteria

    Lead the management of transitions

    This element focuses on equipping leaders with the skills to effectively manage transitions and significant life events for individuals in care settings, ensuring their well-being is safeguarded. Learners will explore the psychological and emotional impacts of change, and develop strategies to lead teams in providing person-centred support. Practical application involves designing transition plans, supporting staff resilience, and evaluating the effectiveness of interventions to promote positive outcomes.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    17 guidance points2 criteria

    Supervision and Performance Management in Adult Care

    This subtopic focuses on the principles and practices of effective supervision within adult care settings, equipping managers with the skills to support staff through structured supervision and performance management processes. It emphasizes the link between supervision, professional development, and maintaining high-quality care standards, ensuring compliance with regulatory requirements and fostering a culture of continuous improvement.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    8 guidance points

    Provide support to maintain and develop skills for everyday life

    This subtopic equips learners with the skills to enable individuals to sustain or enhance their capabilities in daily activities, fostering independence and well-being in line with Northern Ireland's health and social care standards. It emphasises person-centred planning, active support, and rigorous evaluation to ensure interventions are effective and respectful of individual autonomy.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Diploma in Adult Care

    14 guidance points2 criteria

    Promoting positive behaviour in adult care

    This subtopic focuses on the practical application of positive behaviour support in adult care, integrating legal frameworks, proactive and reactive strategies, and post-incident support to promote dignity and reduce restrictive practices. Learners develop skills to respond effectively to challenging behaviour, ensuring the safety and well-being of individuals and staff through evidence-based, person-centred approaches and continuous review of care practices.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Lead practice which supports individuals to take positive risks

    This element focuses on leading practice to enable individuals to take positive, informed risks as part of person-centred care planning, ensuring their autonomy and dignity. It requires leaders to embed legal and policy frameworks, such as the Mental Capacity Act, into everyday practice while developing systems that support staff and service users in balancing safety with calculated risk-taking. Effective leadership in this area promotes empowerment, enhances quality of life, and meets regulatory standards by evidencing robust, collaborative risk assessments.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Market provision and integrated approaches in adult care

    This element focuses on understanding the dynamics of the adult social care market, including commissioning, provider types, and funding streams, alongside integrated approaches such as multi-agency collaboration and care coordination. It equips learners to critically assess market provision and apply integrated strategies to adapt services in response to changing demands, ensuring person-centred, sustainable care. Mastery involves leading co-production with stakeholders to develop innovative, responsive services that align with local and national priorities.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Promote communication in care settings

    This subtopic focuses on the critical role of communication within adult care, exploring how effective exchange of information upholds dignity, promotes person-centred support, and ensures compliance with legal frameworks. Learners will examine strategies to meet diverse needs, overcome barriers, and maintain confidentiality in everyday practice. Mastery of these skills is essential for delivering safe, responsive, and ethical care.

    iCQ Level 3 Diploma in Adult Care

    8 guidance points

    Lead practice that supports positive outcomes for child and young person development

    This element focuses on leading practice to achieve positive outcomes for children and young people by integrating theoretical developmental knowledge with evidence-based leadership strategies. It requires managers to champion holistic assessment, design and evaluate tailored interventions, and guide teams through transitions and positive behaviour support, ensuring services are child-centred and compliant with statutory frameworks.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    17 guidance points2 criteria

    Personal development in care settings

    This subtopic focuses on equipping care workers with the skills to assess their own performance, engage in reflective practice, and create structured personal development plans. It emphasises the importance of continuous improvement in knowledge, skills, and understanding to meet the required competence for their role and deliver high-quality care. Learners will explore how to identify learning needs, set measurable goals, and evidence their ongoing professional growth in accordance with regulatory standards.

    iCQ Level 2 Diploma in Care

    9 guidance points

    Promote effective handling of information in care settings

    This subtopic focuses on the legal, ethical, and practical frameworks governing information handling in adult care settings, including data protection, confidentiality, and record-keeping. Learners will explore how to implement robust procedures, maintain secure systems, and support colleagues in upholding these standards. Effective information management underpins safe, person-centred care and compliance with regulatory requirements.

    iCQ Level 3 Diploma in Adult Care

    8 guidance points

    Provide support to individuals with living with dementia

    This subtopic equips learners with the knowledge and skills to support individuals living with dementia in adult care settings, ensuring practice is underpinned by relevant legislation such as the Mental Capacity Act and the Care Act. It focuses on person-centred approaches to promote positive interactions, uphold rights and choices, and effectively involve carers and families. Mastery of this element enables care workers to enhance the well-being, dignity, and autonomy of those with dementia through evidence-based, compassionate support.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    The principles of Infection Prevention and Control

    This element focuses on the fundamental principles of infection prevention and control within health and social care settings, emphasizing the ethical and legal duty to protect service users, staff, and visitors from harm. Learners explore key legislation, policies, and practical procedures, including risk assessment, PPE use, and personal hygiene, to maintain a safe care environment and minimize the spread of infection.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Operational and business development in adult care

    This element focuses on the strategic integration of operational systems and business planning within adult care services. It equips learners with the knowledge and skills to analyse current service provision, identify growth opportunities, and construct robust business plans that align with regulatory frameworks and person-centred outcomes. Practical application involves leading teams through change, securing resources, and continuously reviewing performance to ensure sustainable, high-quality care.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Support individuals to access education, training or employment

    This subtopic focuses on the leadership skills required to enable individuals in health and social care or children and young people’s settings to access and sustain education, training, or employment. It emphasises person-centred planning, understanding the legal and ethical frameworks, and coordinating multi-agency support to promote independence, well-being, and social inclusion. Practical application involves assessing individual needs, identifying appropriate opportunities, and evaluating outcomes to ensure continuous improvement and alignment with personal aspirations.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care +2 more

    41 guidance points5 criteria

    Lead support for disabled children and young people and their carers

    This subtopic explores the leadership role in shaping services that are compliant with key legislation (e.g., Children and Families Act 2014, Equality Act 2010) and policies, while addressing the holistic impact of disability on children, young people, and their carers. It emphasizes embedding child-centred and outcome-focused approaches that promote rights, participation, and inclusion. Effective leadership in this area requires robust partnership working across health, education, and social care to ensure integrated, high-quality support.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    13 guidance points2 criteria

    Prepare individuals for healthcare activities

    This element covers the essential knowledge and skills required to prepare individuals for healthcare activities in a care setting, ensuring they are physically, emotionally, and mentally ready for procedures or appointments. It focuses on applying current legislation, policies, and best practice to promote person-centred care, dignity, and safety. Practical applications include assisting with personal care, arranging transport, providing reassurance, and ensuring informed consent is obtained prior to any activity.

    iCQ Level 2 Diploma in Care

    6 guidance points

    Understand laws and legislation related to mental health

    This element introduces learners to key legislation governing mental health care in the UK, including the Mental Health Act 1983/2007, Mental Capacity Act 2005, Equality Act 2010, and Human Rights Act 1998. It emphasises the practical application of these laws in safeguarding individuals' rights, ensuring non-discriminatory practice, and maintaining confidentiality while balancing duty of care. Learners explore how legal frameworks uphold autonomy, informed consent, and advocacy for those with mental health conditions.

    iCQ Level 2 Certificate in Mental Health Awareness

    6 guidance points

    Understand how to promote independence and dignity in continence care

    This element equips learners with the knowledge and skills to deliver person-centred continence care that preserves an individual's autonomy and self-respect. It covers the physiological aspects of elimination, strategies for supporting continence and managing incontinence sensitively, the critical role of individual preferences, and the safe, dignified use of aids and monitoring techniques. Mastering this ensures care workers can uphold each person's dignity while effectively managing their continence needs in a health or social care setting.

    iCQ Level 2 Certificate in the Principles of Care Planning

    8 guidance points

    Understanding the principles of effective decontamination cleaning and waste management to reduce the risk of infection

    This element covers the essential principles of effective decontamination, cleaning, and waste management to minimise infection risks in healthcare environments. Learners gain insight into why a clean environment is crucial, their specific roles and responsibilities, and the technical processes of decontamination and sterilisation. The knowledge extends to safe laundry handling, correct waste segregation and disposal, and the safe management of sharps, all vital for protecting patients, staff, and visitors from preventable infections.

    iCQ Level 2 Certificate in the Principles of Infection Control

    7 guidance points

    Decision making within adult care

    This element explores the principles and practices of effective decision-making within adult care services, emphasising the leader's role in ensuring decisions are person-centred, evidence-based, and legally compliant. Learners will examine frameworks for ethical dilemmas, risk assessment, and collaborative problem-solving to improve outcomes for service users. Practical application involves real-world scenarios where leaders must balance regulatory requirements, resource constraints, and individual preferences to make informed and accountable decisions.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Principles of implementing duty of care in health, social care or children’s and young people’s settings

    This subtopic delves into the essential principles of duty of care within adult social care, emphasising the legal obligation to ensure safety and wellbeing. It covers balancing individual rights with protective measures, addressing ethical dilemmas, and effectively managing complaints to uphold professional standards and continuous improvement.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    6 guidance points

    Assist the practitioner to carry out health care activities

    This subtopic equips learners with the essential knowledge and practical skills required to safely and effectively assist registered practitioners in delivering clinical tasks within care settings. It covers a thorough understanding of relevant legislation, policies, and best practice guidelines, alongside the development of competencies in infection control, accurate record-keeping, and the promotion of dignity and consent. Learners must demonstrate the ability to prepare for and support healthcare activities while recognising their own role boundaries and the importance of reporting changes in an individual's condition.

    iCQ Level 2 Diploma in Care

    11 guidance points

    Understanding the impact of behaviours on the individual and self

    This subtopic explores the dual impact of challenging behaviour: on the individual who exhibits it (e.g., social exclusion, emotional distress) and on the support worker (e.g., stress, physical harm). Learners will examine the importance of maintaining personal wellbeing through available support systems, the value of reflective practice to improve responses, and the collaborative role of other professionals in providing holistic care.

    iCQ Level 2 Certificate in Understanding Behaviour that Challenges

    8 guidance points

    Collate and communicate health information to individuals

    This element focuses on the systematic collection, verification, and sensitive dissemination of health-related information to individuals in adult care settings. It covers understanding legal frameworks, identifying and sourcing relevant data, and applying effective communication techniques while upholding confidentiality and person-centred practice.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Understand equality, diversity and inclusion in dementia care

    This subtopic explores the critical role of equality, diversity, and inclusion in dementia care, emphasizing the need to value individual differences such as culture, background, and personal preferences. It underpins person-centred approaches that tailor care to each person's unique identity, and provides practical strategies for meeting diverse needs. Mastery ensures caregivers deliver respectful, effective support that upholds rights and enhances well-being.

    iCQ Level 2 Award in Awareness of Dementia, iCQ Level 2 Certificate in the Principles of Dementia Care

    11 guidance points2 criteria

    Principles of diversity, equality and inclusion in adult social care settings

    This element covers the foundational principles underpinning effective adult social care practice, exploring how diversity, equality, and inclusion promote dignity and respect for individuals. Learners will develop practical skills for working inclusively, including how to challenge discrimination and access organisational and national guidance to uphold rights.

    iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    6 guidance points

    Carry out initial assessments to identify and prioritise the needs of substance misuse

    This element focuses on the systematic process of conducting initial assessments for individuals with substance misuse issues within adult care settings. It involves identifying the types and effects of substances misused, evaluating the individual's pattern of use and their awareness of available support, holistically assessing their needs to prioritise appropriate interventions, and making effective referrals to specialist services. Mastery of this topic ensures care workers can support individuals in a person-centred, safe, and legally compliant manner.

    iCQ Level 3 Diploma in Adult Care

    11 guidance points

    Principles of Diversity, equality and inclusion in adult social care settings

    This element equips learners with the foundational values essential for delivering person-centred adult social care. It explores the legal and ethical imperatives of promoting diversity, equality, and inclusion, and guides learners in applying these principles to challenge discrimination and foster environments where individuals’ differences are respected and valued. Understanding these concepts ensures care workers can uphold rights, support choice, and empower those they support in accordance with legislation and best practice.

    iCQ Level 3 Certificate in Preparing to Work in Adult Social Care

    8 guidance points

    Awareness of Mental Health and Dementia

    This subtopic equips learners with foundational knowledge to support individuals living with mental health conditions or dementia in adult social care settings. It emphasises understanding their unique experiences, the critical value of early identification, and how personalised care and reasonable adjustments enhance wellbeing. Learners gain insights into applying legal frameworks and guidelines to promote rights, dignity, and inclusive practice.

    iCQ Level 2 Adult Social Care Certificate

    7 guidance points

    Understanding the context of falls

    This element provides foundational knowledge for understanding falls within health and social care settings, emphasising the legislative and policy framework that governs falls prevention work. It explores the multi-factorial reasons why falls occur, from physiological ageing to environmental hazards, and examines the wide-ranging physical, psychological, and social consequences for individuals and services. By recognising these interlinked factors, learners appreciate how structured awareness and prevention strategies can significantly reduce incidence, improve quality of life, and meet regulatory requirements.

    iCQ Level 2 Certificate in the Awareness and Prevention of Falls

    8 guidance points

    Contribute to quality assurance in adult care

    This element develops the knowledge and skills required to actively contribute to quality assurance within adult care services, ensuring compliance with regulatory frameworks such as the Health and Social Care Act 2008 and CQC fundamental standards. It explores the internal and external factors influencing service quality, including staffing, policies, and person-centred approaches, while emphasising the care worker's accountability in monitoring, reviewing, and improving care delivery through effective feedback and participation in audits. Mastery of this topic enables learners to champion continuous improvement, uphold safeguarding, and enhance the lived experiences of individuals receiving support.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Understand the context of supporting individuals with learning disabilities

    This subtopic establishes the foundational knowledge required to support individuals with learning disabilities effectively. It covers key legislation, human rights, and inclusion principles, alongside the nature and historical treatment of learning disabilities. The unit also explores advocacy, empowerment, active participation, the influence of societal attitudes, and essential communication strategies to promote person-centred, dignified care.

    iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities, iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    25 guidance points3 criteria

    Understand the importance of persons centred Care in end of life practice

    Person-centred care at end of life places the dying person and their loved ones at the heart of all decisions, ensuring choices, dignity, and comfort are paramount. It requires a holistic approach that integrates physical, emotional, social, spiritual, and cultural dimensions into assessment, planning, and communication. Effective practice demands collaboration, respect for advance care plans, and skilled communication to adapt to changing needs as the individual approaches death.

    iCQ Level 2 Certificate in End of Life Care

    8 guidance points

    Understand the treatment and management of diabetes

    This subtopic examines the core treatments for diabetes including medication, diet, and lifestyle changes, as well as emergency management of hypo- and hyperglycaemia. It also explores the serious complications of diabetes such as cardiovascular disease, neuropathy, and retinopathy, and emphasises the importance of preventative measures like regular monitoring and foot care within a care setting.

    iCQ Level 2 Certificate in Understanding the Care and Management of Diabetes

    10 guidance points

    Decision Making in Adult Care

    This subtopic explores the critical role of decision-making in adult care leadership, emphasising the application of evidence-informed, person-centred approaches that comply with legal and ethical frameworks. Learners will develop the ability to navigate complex care scenarios, balance risk with autonomy, and foster collaborative decision-making with service users, families, and multidisciplinary teams to achieve positive outcomes.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    11 guidance points

    Contribute to raising awareness of health issues

    This element focuses on the practical skills and knowledge required to effectively contribute to health awareness initiatives within health and social care settings. Learners must understand the factors influencing awareness-raising activities, recognise when and why awareness is needed, and play an active role in planning, implementing, and evaluating these activities to promote positive health outcomes.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    9 guidance points

    Understand how to promote inclusion and effective communication when supporting individuals with learning disabilities

    This element equips learners with the knowledge to challenge discriminatory practices and foster inclusive environments for individuals with learning disabilities. It examines advocacy frameworks, the impact of societal stereotypes, and the critical use of communication strategies to enhance autonomy and well-being. Practical application involves empowering service users through active participation and tailored support planning.

    iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    10 guidance points

    Assess the needs of carers and families

    This topic covers assessing the needs of carers and families who support individuals, recognising their contribution, and developing plans to support them. It involves engaging with carers and families to understand their needs and strengths.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    15 guidance points2 criteria

    Safe food handling and dysphagia awareness in social care services (NI)

    This subtopic covers essential practices for food safety in social care, emphasizing personal and environmental hygiene to prevent contamination. It also addresses dysphagia awareness, including risk identification and management strategies based on local NI guidelines, ensuring safe and dignified support for individuals with swallowing difficulties.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    9 guidance points

    Understand legislation and guidelines relating to medication administration

    This subtopic covers the essential legislation and professional guidelines governing the safe administration of medication in health and social care settings. It ensures learners understand legal frameworks such as the Medicines Act 1968, Misuse of Drugs Act 1971, and the Health and Social Care Act 2008 to maintain compliance and protect service users. Practical application involves interpreting policies, maintaining accurate records, and recognising the legal consequences of errors.

    iCQ Level 2 Certificate in Principles of Medication Administration

    6 guidance points

    Principles of healthy eating

    This subtopic delves into the foundational principles of healthy eating, equipping learners with the knowledge to make informed dietary choices that promote wellbeing and prevent illness. Emphasis is placed on understanding how a balanced diet, correct food preparation, and nutrient awareness underpin overall health, enabling application in care settings and daily life.

    iCQ Level 2 Certificate in Nutrition and Health

    8 guidance points

    Enable rights and choices of individuals with dementia whilst minimising risks

    This element focuses on balancing the promotion of rights and choices for individuals with dementia against the duty to minimise risks of harm. It requires learners to apply key legal frameworks such as the Mental Capacity Act, Deprivation of Liberty Safeguards, and the Human Rights Act, embedding them into everyday care practice. Practical application involves risk assessments that empower decision-making, involve carers, and uphold dignity and privacy.

    iCQ Level 3 Certificate in Dementia Care

    6 guidance points

    Understand behaviour in the context of dementia

    This element explores how behaviour in dementia is a form of communication, reflecting unmet needs, emotions, or environmental responses. It equips learners with person-centred strategies to interpret and support individuals, reducing distress and enhancing well-being. The focus is on practical application, ensuring care professionals can respond compassionately and effectively to behaviours that challenge, while recognising the heightened emotional support needs common in dementia.

    iCQ Level 2 Certificate in the Principles of Dementia Care

    7 guidance points

    Lead practice in assessing and planning for the needs of families and carers

    This element focuses on leading practice to ensure that families and carers are effectively assessed and supported within care planning processes. It requires learners to demonstrate how they develop staff competence in recognising the vital contribution of families and carers, implement robust assessment and planning procedures, and evaluate outcomes to drive continuous improvement. Mastery involves integrating person-centred approaches with a whole-family perspective, underpinned by relevant legislation and ethical principles.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Human growth and development

    This subtopic provides an introductory understanding of human growth and development across the lifespan, covering physical, cognitive, emotional, and social changes from infancy to older adulthood. Learners will explore the key milestones at each life stage and examine how a range of factors, including genetics, environment, and lifestyle, can influence an individual's development. Practical application includes recognising typical and atypical development to support person-centred care in health and social care settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Supporting individuals living with autism

    This element focuses on equipping learners with the skills to support individuals with autism effectively by adopting a person-centred approach that respects their unique needs and preferences. It explores the lived experience of autism to foster empathy and understanding, and provides strategies for managing transitions and life events that can be challenging. The element also emphasizes the importance of utilizing both formal support services and informal networks, such as family and community resources, to deliver holistic care. Practical application involves tailoring support plans, communication methods, and environmental adjustments to promote independence and well-being.

    iCQ Level 2 Certificate in Understanding Autism

    8 guidance points

    Understand mental health problems

    This subtopic covers the key categories of mental ill health, including mood disorders, anxiety disorders, psychotic disorders, and personality disorders, and explores how these conditions affect individuals' daily functioning, relationships, and the wider social network. It equips health and social care workers with foundational knowledge to recognize symptoms, understand person-centred approaches, and support individuals experiencing mental distress while considering the impact on families, carers, and communities.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    6 guidance points

    Support the use of assistive technology

    This subtopic focuses on the critical role of assistive technology (AT) in enhancing independence, communication, and participation for individuals with care and support needs, covering everything from low-tech aids to advanced digital solutions. Leaders must understand how AT can be integrated into personalised care plans to promote dignity, choice, and control, aligning with the principles of the Care Act 2014 and supported decision-making. Practical application involves assessing individual needs, sourcing appropriate technology, providing training, and evaluating outcomes to ensure cost-effectiveness and person-centred benefits.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    10 guidance points

    Providing support for individuals with sensory loss

    This subtopic covers how to support adults with sensory loss in care settings, including understanding causes and impacts, recognising signs, and employing effective communication strategies. It emphasises person-centred care, environmental adaptations, and the importance of empowering individuals to maintain independence and well-being.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Support individuals to access and manage direct payments

    This element focuses on the leadership role in enabling individuals to exercise choice and control over their care through direct payments. It covers supporting informed decision-making, assisting with the selection and management of services, completing required documentation, and addressing conflicts or challenges that may arise. The practical application involves applying person-centred approaches to uphold autonomy while ensuring legal and financial accountability within adult care settings.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) +1 more

    33 guidance points4 criteria

    Promote equality and inclusion in the care environment

    This subtopic equips care practitioners with the understanding and skills to champion diversity, equality, and inclusion in adult care settings, recognizing that every individual has unique needs and rights. Learners will explore how to challenge discrimination, implement inclusive practices, and ensure that their actions comply with legislation and professional standards to create a supportive environment.

    iCQ Level 3 Diploma in Adult Care

    6 guidance points

    Recognise indications of substance misuse and refer individuals to specialists

    This element equips health and social care workers with the competencies to identify early warning signs of substance misuse, from physical symptoms to behavioural changes. It emphasises the importance of systematic risk management to protect individuals and others, meticulous record-keeping in line with legal frameworks, and effective referral to specialist services, ensuring a holistic and person-centred approach to support and safeguarding.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    22 guidance points3 criteria

    Risk taking and risk management in adult care

    This subtopic equips care service managers with the skills to embed a positive risk-taking culture that respects individuals' rights and autonomy while ensuring robust risk management frameworks are in place. It emphasises the balance between empowerment and duty of care, enabling managers to lead teams in making defensible decisions and implementing person-centred policies that comply with statutory regulations and best practice in adult care.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Promote active support

    This subtopic focuses on the principles and practical application of active support, a model that empowers individuals to take full control over their own lives by translating person-centred values into everyday actions. It equips care workers with the skills to facilitate meaningful participation in daily activities, develop tailored daily plans, and use person-centred records to evaluate and enhance an individual's engagement and independence.

    iCQ Level 2 Diploma in Care

    8 guidance points

    Safeguard children and young people who are present in the adult care sector

    This element focuses on the duty of care towards children and young people who may be present in adult care environments, such as care homes, hospitals, or domiciliary settings. It covers legal responsibilities, recognising and responding to concerns, and promoting a safeguarding culture among staff who primarily work with adults but must also protect any children on the premises. Practical strategies for managing conflicts, sharing information, and escalating concerns are explored to ensure the welfare of children is paramount.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Stroke Awareness

    This element focuses on developing the learner's comprehensive understanding of stroke, from its pathophysiology and recognition to emergency management and long-term care. Knowledge is applied in health and social care settings to improve outcomes through rapid identification, risk factor mitigation, and person-centred support. The content equips care workers with the skills to act decisively during a suspected stroke and to contribute effectively to multidisciplinary rehabilitation and secondary prevention.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    25 guidance points3 criteria

    Manage an inter-professional team in a health and social care or children and young people’s setting

    This unit covers leading inter-professional teams in health, social care, or children's settings. It focuses on understanding principles of joint working, managing service objectives, promoting teamwork, and evaluating effectiveness.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    15 guidance points2 criteria

    Safeguarding in Adult Care

    This element focuses on the critical role of safeguarding in adult care, examining statutory requirements, the influence of serious case reviews and public inquiries on practice, and the leader's responsibility in implementing robust policies. It also explores interagency collaboration, including local safeguarding adults boards and procedures for children and young people where relevant, while emphasising the legal frameworks of mental capacity, consent, and the ethical use of restrictive interventions.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Providing support for leisure activities

    This subtopic focuses on the crucial role that leisure activities play in promoting holistic wellbeing for adults in care settings. It equips learners with the skills to support individuals in planning, participating in, and reviewing leisure activities, ensuring these are person-centred and align with their interests, abilities, and goals. Practical application involves working collaboratively with individuals and their support networks to facilitate meaningful engagement that enhances physical, mental, and social health.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Promote health, safety and wellbeing in a care setting

    This element covers essential health, safety, and wellbeing practices required in adult care settings, including legal responsibilities, risk management, infection control, safe movement and handling, hazardous substances, fire safety, security, and stress management. Learners will apply knowledge to protect service users, self, and colleagues, ensuring a safe, dignified care environment. Practical competence is demonstrated through adherence to policies, safe working practices, and proactive promotion of wellbeing.

    iCQ Level 3 Diploma in Adult Care

    15 guidance points

    Understand Physical Disability

    This element explores the multifaceted concept of physical disability within health and social care, emphasizing a person-centred approach that distinguishes the individual from their impairment. Learners examine theoretical models of disability, the social and environmental barriers faced, and practical strategies to promote autonomy, dignity, and full inclusion. The focus is on translating understanding into compassionate, enabling practice that addresses challenges and upholds rights.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    18 guidance points2 criteria

    Provide agreed support for foot care

    This element focuses on equipping care workers with the knowledge and skills to provide safe, person-centred foot care in line with an individual's assessed needs and care plan. It covers recognising abnormalities, promoting independence, and compliance with organisational policies, while emphasising accurate documentation and reporting of observations.

    iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    17 guidance points2 criteria

    Supervision and performance management in adult care

    Professional supervision in adult care is a structured, collaborative process that enhances staff development, ensures accountability, and safeguards service users. Effective performance management integrates regular supervision, appraisals, and performance indicators to monitor and improve staff competence and conduct. This subtopic equips leaders with the skills to implement robust supervision frameworks that align with regulatory requirements and promote a culture of continuous improvement.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Supply and exchange injecting equipment for individuals

    This subtopic equips learners with the knowledge and skills to safely supply and exchange injecting equipment in line with current legislation, local policies, and harm reduction strategies. It focuses on conducting thorough initial assessments to understand the service user's needs, providing relevant advice on safer injecting practices, overdose prevention, and signposting to support services. Mastery ensures learners can minimize health risks, promote dignity, and contribute to the well-being of individuals who inject substances.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    10 guidance points

    Promote nutrition and hydration in care settings

    This element focuses on equipping care workers with the knowledge and skills to support individuals in maintaining optimal nutrition and hydration. It covers the principles of a balanced diet, UK nutritional guidelines, strategies for promoting healthy eating and drinking, and the prevention and identification of malnutrition. Learners will explore person-centred approaches, screening tools, and accurate record-keeping essential for meeting diverse dietary needs in adult care settings.

    iCQ Level 3 Diploma in Adult Care

    8 guidance points

    Providing support to individuals to continue recommended therapies

    This element focuses on the carer's role in assisting individuals with adhering to prescribed or recommended therapeutic interventions, such as physiotherapy exercises, speech therapy, or occupational therapy routines. It underscores the importance of motivation, person-centred approaches, and accurate documentation to enhance wellbeing and prevent deterioration. Effective support ensures continuity of care and empowers individuals to maintain their independence and quality of life.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Support individuals to manage dysphagia

    This subtopic equips senior care practitioners with the advanced knowledge and skills required to support individuals with dysphagia, ensuring safe and dignified care. It covers the legal and regulatory frameworks, the physiological and psychosocial impacts of swallowing difficulties, and the critical role of nutrition and hydration. Learners will develop competencies in implementing therapy programmes, monitoring progress, and disseminating essential information to the care team to maintain consistency and safety.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care

    15 guidance points2 criteria

    Support families who are affected by Acquired Brain Injury

    This subtopic examines the profound and lasting effects of acquired brain injury (ABI) on families, particularly when the individual is in a minimally responsive or vegetative state. Learners explore the emotional, social, and financial impact on primary carers, alongside relevant legislation such as the Carers and Direct Payments Act (Northern Ireland) 2002, and develop skills to assess support needs and collaborate with multi-agency professionals to deliver holistic, family-centred care.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care +2 more

    36 guidance points5 criteria

    Team leadership in adult care

    This element focuses on the critical role of a leader in adult care settings, encompassing the ability to inspire, guide, and direct a care team to deliver high-quality, person-centred support. It involves setting a clear vision, fostering a positive culture, and ensuring team members are motivated and competent to meet the complex needs of individuals. Effective team leadership in this context requires balancing strategic oversight with day-to-day operational management, promoting accountability, and driving continuous improvement to achieve service outcomes.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Team Leadership in Adult Care

    This subtopic focuses on developing the skills and knowledge required to effectively lead a team within an adult care setting. It explores leadership theories, team dynamics, and the practical application of leadership to manage team work, ensuring high-quality, person-centred care that meets regulatory standards. Learners will examine strategies for motivating staff, managing performance, delegating responsibilities, and fostering a positive team culture while maintaining accountability for care outcomes.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    7 guidance points

    Responsibilities and ways of working of an adult care worker

    This subtopic focuses on the foundational responsibilities of an adult care worker, including adhering to agreed ways of working defined by legislation, policies, and employer expectations, while managing professional relationships and partnership working. It ensures learners can apply these principles in practice to deliver safe, person-centred care that respects individual rights and promotes well-being. Mastery of this area is crucial for meeting regulatory standards and achieving positive outcomes for individuals receiving care.

    iCQ Level 3 Diploma in Adult Care (England)

    7 guidance points

    Promote person-centred approaches in care settings

    This unit equips learners with the skills to implement person-centred approaches that respect and prioritise the individual's autonomy, preferences, and holistic needs within adult care settings. It explores practical methods for obtaining valid consent, encouraging active participation, and using positive risk-taking to promote independence. Ultimately, it underpins how to uphold dignity and well-being while maintaining a collaborative and empowering care environment.

    iCQ Level 3 Diploma in Adult Care

    8 guidance points

    Provide support for sleep

    This element focuses on the support worker's role in promoting healthy sleep for individuals in care, recognising that good sleep is vital for physical repair, cognitive function, and emotional wellbeing. You will learn how to assess and create optimal sleep environments, assist individuals with bedtime routines and comfort, monitor sleep patterns to identify changes or disruptions, and know when and how to escalate sleep-related concerns to appropriate professionals. The practical application centres on tailoring support to individual preferences and needs, while observing safety, dignity, and person-centred approaches.

    iCQ Level 2 Diploma in Care

    9 guidance points

    Understanding professional supervision practice

    This subtopic delves into the multifaceted role of professional supervision within health and social care leadership, exploring its purpose beyond administrative oversight to encompass reflective practice, performance enhancement, and safeguarding. Learners will examine how supervision frameworks drive individual development and service improvement, ensuring accountability and quality of care through structured, supportive relationships.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    6 guidance points

    Understand the impact of Acquired Brain Injury on individuals

    This element explores the multifaceted impact of an Acquired Brain Injury (ABI) on individuals, including physical, cognitive, emotional, and behavioural changes. It emphasises understanding how ABI differs from other neurological conditions and examines specific challenges such as communication difficulties, personality alterations, and behaviours that challenge. The focus is on equipping support workers with knowledge to provide person-centred care that respects individuality and promotes well-being.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    18 guidance points2 criteria

    Understanding Suicide Interventions

    This subtopic equips learners with a comprehensive understanding of suicidal behaviour, including its complex causal factors and epidemiological patterns. It focuses on structured intervention processes, such as risk recognition, safety planning, and postvention, ensuring learners can apply evidence-based frameworks in adult care settings. The content also emphasises the collaborative roles of main caregivers and health professionals in managing suicide risk, highlighting leadership responsibilities in co-ordinating multi-agency responses and fostering a supportive care environment. Practical application involves developing robust safeguarding protocols and person-centred support plans.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care

    16 guidance points2 criteria

    Support individuals to maintain good oral health in adult care

    This subtopic focuses on equipping care workers with the knowledge and skills to promote and maintain good oral health for adults in care settings. It covers understanding the impact of oral health on overall well-being, applying evidence-based mouth care principles, preventing and managing common oral diseases, using communication techniques to support individuals, and conducting assessments to create person-centred oral care plans. Practical application involves directly assisting individuals with oral hygiene, training others, and adapting care to meet diverse needs.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Support individuals to access and use services and facilities

    This subtopic focuses on equipping care practitioners with the skills to enable adults to overcome barriers and gain access to essential services and facilities. It covers the assessment of individual needs, selection of appropriate services, practical support in navigation, and ongoing review to ensure services remain effective and person-centred. Effective support promotes independence, dignity, and holistic well-being.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Diploma in Adult Care

    22 guidance points3 criteria

    Understand resource management in adult care

    This subtopic explores the principles of effectively managing physical, financial, and human resources in adult care settings, ensuring quality care delivery within legal and ethical frameworks while achieving organizational sustainability. It equips managers with the skills to allocate resources efficiently, plan workforce strategies, and maintain compliance with regulatory standards such as those set by the Care Quality Commission.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    4 guidance points

    Support individuals during a period of change

    This element equips learners to understand the diverse reasons individuals experience change and their emotional and practical responses. It develops competence in person-centred planning, implementing gradual support strategies, and critically evaluating the effectiveness of support provided, ensuring individuals are central to decision-making throughout.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Certificate in Working in End of Life Care

    15 guidance points2 criteria

    Understanding autistic spectrum conditions

    This element explores the key characteristics of autism as a spectrum condition, emphasising individual variability and the importance of person-centred support. It equips learners with strategies to understand and respond to behaviours, and to communicate effectively with autistic individuals in health and social care settings. Mastery of this topic enables practitioners to promote independence, dignity, and positive outcomes for those they support.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

    12 guidance points2 criteria

    Support individuals with Parkinson’s disease

    This element focuses on equipping care workers with the knowledge and skills to support individuals living with Parkinson's disease, a progressive neurological condition affecting movement and non-motor functions. It covers the pathophysiology, common symptoms, treatment options (including medication management and therapies), and the holistic impact on the individual's physical, emotional, and social wellbeing, as well as on their families and carers. Practical application involves planning and delivering person-centred care that promotes independence, dignity, and quality of life while adapting to fluctuating needs and potential communication challenges.

    iCQ Level 3 Diploma in Adult Care (England)

    7 guidance points

    Responsibilities of a care worker

    The responsibilities of a care worker encompass understanding professional boundaries, adhering to agreed ways of working, and collaborating with individuals, families, and other professionals. This subtopic builds the foundation for safe, person-centered care delivery, ensuring the dignity and rights of those receiving support are upheld.

    iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    16 guidance points2 criteria

    Understanding advocacy in adult care

    This subtopic explores the critical role of advocacy in adult care, emphasizing its purpose in empowering individuals to have their voice heard and rights upheld within care settings. It examines legal frameworks such as the Care Act 2014 and Mental Capacity Act 2005 that mandate advocacy services, and focuses on how managers can effectively engage with external advocacy providers and foster partnership working to ensure person-centred care and compliance.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    10 guidance points

    Understanding Leadership and Management in Adult Care

    This subtopic explores the fundamental principles of leadership and management within adult care services, distinguishing between the two concepts and examining key theories and styles. It equips learners to critically evaluate their own leadership approach, applying evidence-based models to enhance team performance, service quality, and person-centred outcomes in line with regulatory standards and ethical practice.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    10 guidance points

    Provide support to adults who have experienced harm or abuse

    This subtopic equips learners with the knowledge and skills to effectively support adults who have experienced harm or abuse, focusing on the practitioner's role and collaborative working. It covers creating a safe environment for disclosure, understanding immediate and long-term support needs, and applying person-centred approaches within legal and ethical frameworks. Practical application involves managing disclosures sensitively, assessing risk, and coordinating with multi-agency safeguarding partners.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    6 guidance points

    Support the health and wellbeing of individuals in an adult care setting

    This element focuses on the holistic support of an individual's physical, mental, and emotional health within an adult care setting. Learners must demonstrate the ability to monitor wellbeing using appropriate tools, assess changes promptly, and implement person-centred interventions to promote positive outcomes, ensuring compliance with care standards and legislation.

    iCQ Level 3 Diploma in Adult Care (England)

    7 guidance points

    Support individuals to develop and run support groups

    This element focuses on enabling individuals receiving adult care to take an active role in creating and managing their own peer support networks. Learners will explore how to facilitate, rather than dictate, the development of groups that foster mutual support, shared experiences, and collective empowerment. Practical application involves coaching individuals through needs assessment, group development, facilitation, and reflective evaluation to ensure sustainability and positive outcomes.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    16 guidance points2 criteria

    Undertake agreed pressure area care

    This unit covers the knowledge and skills required to undertake pressure area care as part of a care plan. Learners will understand skin anatomy, good practice, and the use of equipment. It emphasises following agreed care plans and maintaining dignity.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    6 guidance points

    Safeguarding and protection in care settings

    This subtopic covers the essential knowledge and skills for safeguarding adults in care settings, ensuring learners can identify, prevent, and respond to abuse. It emphasizes legal frameworks, risk reduction, and professional responsibilities within the national and local safeguarding context. Online safety principles are also integral, reflecting modern care challenges.

    iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    22 guidance points2 criteria

    Select and wear appropriate personal protective equipment for work in healthcare settings

    This subtopic focuses on the critical role of personal protective equipment (PPE) in preventing the spread of infection and maintaining safety in healthcare environments. It covers the legal requirements under the Health and Safety at Work Act 1974, COSHH regulations, and local policies that mandate the correct selection, use, and disposal of PPE. Learners must demonstrate practical competence in donning, doffing, and disposing of items such as gloves, aprons, and masks, ensuring compliance with infection control protocols to protect themselves and others.

    iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    15 guidance points2 criteria

    Manage quality in health and social care or children and young people's setting

    This subtopic focuses on the strategic oversight and operational management of quality in health and social care or children and young people's settings. It equips leaders with the knowledge to understand regulatory frameworks, implement robust quality standards, and critically evaluate processes to drive continuous improvement and ensure safe, effective, person-centered care.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    14 guidance points2 criteria

    Support with administering oral nutritional products to individuals

    This element focuses on the safe and person-centred support of individuals who require oral nutritional products, such as prescribed supplements or fortified diets, to meet their nutritional needs. It covers understanding product types, managing adverse reactions, and the practical procedures for preparing and administering these products in line with legal and organisational requirements. Competence ensures that care workers promote dignity, choice, and effective monitoring to maintain the individual's health and wellbeing.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Support individuals in their relationships

    This subtopic focuses on enabling health and social care practitioners to support individuals in building and sustaining meaningful relationships, a key aspect of well-being. It covers assessing capacity, identifying beneficial relationships, facilitating new connections, maintaining existing bonds, and reviewing support effectiveness. The practical application involves person-centred planning and overcoming barriers like communication difficulties or social isolation.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Understanding sexuality and sexual health in adult care

    This element explores the significance of sexuality, sexual health, and gender identity within adult care services, emphasizing the leader's role in fostering an inclusive, respectful, and safe environment. It addresses how to support individuals' sexual expression and health needs while balancing risk, dignity, and person-centered values, ensuring compliance with legal and regulatory frameworks.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Appraise staff performance

    This subtopic focuses on the systematic appraisal of staff performance within health and social care settings, integrating theoretical models such as goal-setting theory and 360-degree feedback, alongside practical skills for facilitating effective, person-centred appraisal processes that drive professional development and service improvement.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Undertake personal hygiene activities with individuals

    This element focuses on the practical and theoretical knowledge required to support individuals with personal hygiene while adhering to legislation, understanding relevant anatomy, and maintaining dignity. Students must apply person-centred care principles, correctly prepare equipment and the individual, perform cleansing tasks for skin, nose, mouth, eyes, and ears safely, and accurately record outcomes to ensure continuity of care and compliance with regulatory standards.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Supporting healthy relationships

    This topic covers factors affecting relationships, supporting communication and rapport, and discussing sexual health safely. Learners will enable individuals to develop healthy relationships.

    iCQ Level 3 Diploma in Adult Care (England)

    4 guidance points

    Support individuals through detoxification programmes

    This subtopic equips learners with the skills to support individuals through structured detoxification programmes, from initial assessment to successful closure. It emphasises the importance of a person-centred approach, understanding physical and psychological dependencies, and coordinating multi-agency care to ensure safety and sustained recovery. Practical application involves tailoring interventions to individual needs, monitoring withdrawal symptoms, and facilitating seamless transitions into ongoing support services.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Manage business redesign in health and social care or children or young people’s services

    This element equips leaders with the skills to strategically analyse the health and social care market, identifying drivers for change and opportunities for service improvement. Learners must demonstrate the ability to collaborate with stakeholders to co-design and implement business redesign plans that enhance service delivery, efficiency, and outcomes. Practical application involves leading transformative change while navigating regulatory, financial, and workforce constraints within a specific care setting.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    10 guidance points

    Undertaking research in adult care

    This element equips learners with the skills to systematically investigate practice issues within adult care settings, emphasising the critical role of research in driving evidence-based improvements. Learners will explore diverse methodologies, from quantitative surveys to qualitative interviews, and learn to plan, execute, and evaluate a research project that directly informs service delivery and leadership decisions.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    9 guidance points

    Promote access to healthcare for individuals with learning disabilities

    This subtopic focuses on understanding barriers to healthcare access for people with learning disabilities and developing leadership strategies to promote equitable access. It covers the unique healthcare needs, legal frameworks (e.g., Equality Act, Mental Capacity Act), and practical approaches to support others in creating and implementing effective healthcare plans.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    16 guidance points2 criteria

    Supporting independence in the tasks of daily living

    This element focuses on enabling individuals in adult care settings to maintain and enhance their autonomy in essential daily activities, including meal preparation, shopping, household management, and maintaining a safe living environment. Learners develop practical skills to assess, plan, and deliver person-centred support that promotes choice and dignity, while also learning to identify and respond to fluctuating or progressive needs.

    iCQ Level 3 Diploma in Adult Care (England)

    11 guidance points

    Understanding the principles of infection control

    This unit introduces the fundamental principles of infection control, defining its purpose in preventing and managing infections within health and social care settings. Learners explore the current legislative framework, including the Health and Social Care Act 2008 and associated regulations, and examine the specific roles and responsibilities of individuals and organizations in maintaining a safe environment. The unit also emphasises the systematic use of risk assessments to identify hazards, evaluate risks, and implement effective control measures, ensuring the protection of service users, staff, and visitors.

    iCQ Level 2 Certificate in the Principles of Infection Control

    7 guidance points

    Principles of weight management

    This subtopic explores the fundamental principles of weight management, including the health risks associated with obesity and unhealthy weight loss methods. It examines the role of food additives in diet and how they can impact weight, alongside evidence-based strategies for effective weight control. Learners will also develop skills in designing personalised short-term weight management plans.

    iCQ Level 2 Certificate in Nutrition and Health

    10 guidance points

    Understand the principles of risk taking for individuals with disabilities

    This subtopic explores the fundamental right of individuals with learning disabilities to make choices and take informed risks, promoting autonomy and dignity. It equips learners with knowledge of person-centred risk assessment frameworks and relevant legislation such as the Mental Capacity Act and Human Rights Act. Practical application involves supporting individuals to balance safety with independence, using clear communication and decision-making aids to manage identified risks effectively.

    iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

    8 guidance points

    Communication

    Effective communication is fundamental in adult social care, ensuring individuals' needs, wishes, and preferences are understood and met. This subtopic covers the principles and practices of verbal and non-verbal communication, the use of communication aids and technologies, and the legal and ethical duty to maintain confidentiality. It underpins person-centred care and safe, respectful interactions.

    iCQ Level 2 Adult Social Care Certificate

    6 guidance points

    Governance and regulatory processes in adult care

    This subtopic explores the legislative framework governing adult care services in England, including the Care Act 2014 and associated regulations, and how these translate into internal governance and accountability structures. It also examines the role of external inspection bodies, particularly the Care Quality Commission (CQC), in ensuring service quality and safety, and how services prepare for and respond to inspections. Practical application involves implementing robust policies, conducting self-audits, and maintaining evidence to demonstrate compliance.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Understand the factors that can influence communication and interaction with individuals who have dementia

    This subtopic explores the range of factors that influence communication and interaction with individuals living with dementia, including environmental, physical, psychological, and social elements. It emphasises the importance of person-centred approaches to overcome barriers and promote meaningful, positive exchanges. Learners will understand how to adapt their communication strategies to support the individual's needs, preferences, and abilities, enhancing their well-being and dignity in care settings.

    iCQ Level 2 Award in Awareness of Dementia, iCQ Level 2 Certificate in the Principles of Dementia Care

    15 guidance points2 criteria

    Understand the role of communication and interactions with individuals who have dementia

    This element explores the pivotal role of effective communication and meaningful interactions in dementia care. It examines how dementia-related cognitive decline alters an individual's ability to express themselves and interpret others, requiring care workers to adapt their approach. By understanding and applying person-centred communication techniques, learners can significantly enhance the well-being and quality of life for individuals with dementia, reducing distress and fostering trusting relationships.

    iCQ Level 3 Award in Awareness of Dementia

    8 guidance points

    Provide support to continue recommended therapies

    This subtopic focuses on the essential role of support workers in enabling individuals at the end of life to continue with therapies recommended by healthcare professionals. It encompasses understanding the benefits of maintaining these therapies for comfort and quality of life, using person-centred approaches to encourage participation, providing practical assistance, and systematically observing, recording, and reporting outcomes to inform ongoing care and therapy reviews.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 3 Certificate in Dementia Care

    14 guidance points2 criteria

    Principles of personal development in adult social care settings

    This topic covers reflective practice, using feedback, and personal development plans in adult social care. It emphasises continuous improvement and self-awareness to enhance care quality.

    iCQ Level 3 Certificate in Preparing to Work in Adult Social Care, iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland, iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    26 guidance points3 criteria

    Understanding Diabetes

    This element explores the physiological roles of glucose and insulin in regulating blood sugar, and details the distinct forms of diabetes mellitus, including their underlying causes. Learners will examine how diabetes is diagnosed through standardised clinical tests, building foundational knowledge essential for effective care and management of the condition.

    iCQ Level 2 Certificate in Understanding the Care and Management of Diabetes

    8 guidance points

    Promote good practice in the support of individuals with autistic spectrum conditions

    This subtopic focuses on equipping leaders with the knowledge and skills to promote exemplary support for individuals with autistic spectrum conditions (ASC), moving beyond basic awareness to embedding evidence-based, person-centred practice. It explores the evolution of theoretical understanding, the legal and policy context, and practical strategies for enhancing communication and managing sensory needs, all within the scope of a leadership role in health and social care settings. The aim is to enable learners to influence and improve service delivery through reflective practice, staff development, and the implementation of robust support frameworks.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    20 guidance points2 criteria

    Understanding the principles of behaviour that challenges

    This element provides foundational knowledge on behaviour that challenges, defining it as culturally abnormal behaviour of such intensity, frequency or duration that the physical safety of the person or others is placed in serious jeopardy. It explores the multifaceted ways such behaviours manifest—verbally, physically, and through withdrawal—and delves into the complex reasons behind them, including biological, environmental, and communicative factors. Mastery of these principles is vital for care practitioners to de-escalate situations and deliver empathetic, person-centred care.

    iCQ Level 2 Certificate in Understanding Behaviour that Challenges

    8 guidance points

    Safe moving and positioning of individuals in social care services (NI)

    This element focuses on the essential knowledge and skills required for safe manual handling in social care settings within Northern Ireland. It emphasises understanding legal responsibilities, including the Health and Safety at Work (Northern Ireland) Order 1978 and the Manual Handling Operations Regulations 1992 as applied in NI, and applying practical techniques to prevent injury to both the individual and the care worker.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    8 guidance points

    Understanding the impact of Dementia in End of Life Care

    This element examines how dementia's progressive cognitive decline uniquely shapes end-of-life experiences, impairing communication, pain perception, and emotional processing. It focuses on person-centred strategies to recognise and manage distress in individuals who may be unable to articulate their needs, while also addressing the holistic support required by families navigating anticipatory grief and complex care decisions.

    iCQ Level 2 Certificate in End of Life Care

    5 guidance points

    Understanding Autism

    This subtopic provides foundational knowledge of autistic spectrum conditions (ASC), including the triad of impairments and varying manifestations across individuals. It explores the practical application of recognising early signs and symptoms to support timely referral, while considering co-occurring conditions such as intellectual disabilities or anxiety. Understanding the formal diagnostic process is emphasised to ensure person-centred support and access to appropriate services.

    iCQ Level 2 Certificate in Understanding Autism

    6 guidance points

    Understanding the care planning process

    This element introduces the fundamental principles and stages of the care planning process, including assessment, planning, implementation, and review. It emphasises the person-centred approach, ensuring care plans are tailored to individual needs and preferences, and highlights the collaborative roles of the care worker, the individual, their family, and other professionals in developing and maintaining effective care.

    iCQ Level 2 Certificate in the Principles of Care Planning

    6 guidance points

    Understanding the factors and risks of falls

    This subtopic examines the intrinsic and extrinsic factors contributing to falls among older people, including how personal health conditions and environmental hazards interact to increase risk. Learners will explore the application of risk profiles as assessment tools to predict fall likelihood and inform targeted prevention strategies in care settings.

    iCQ Level 2 Certificate in the Awareness and Prevention of Falls

    6 guidance points

    Introduction to a Healthy Lifestyle

    This subtopic introduces learners to the fundamental components of a healthy lifestyle, including balanced nutrition, regular physical activity, adequate sleep, and mental wellbeing. It explores how daily activities and choices impact health, contrasts healthy and unhealthy habits, and guides learners in creating a personalised plan to improve their own lifestyle. This knowledge is essential for those pursuing careers in health and social care, as it underpins the promotion of wellbeing for individuals in care settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Enable individuals with mental health problems to develop alternative coping strategies

    This element focuses on equipping leaders to support individuals with mental health challenges in developing constructive coping mechanisms. It encompasses understanding the legislative and social frameworks that influence behaviour, gathering pertinent information through person-centred approaches, collaboratively planning behavioural change strategies, and systematically reviewing outcomes with the individual and their support network. Mastery ensures leaders can foster resilience and positive adaptation in adult care settings.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care

    15 guidance points2 criteria

    Understand the required record-keeping and audit processes for medication administration

    This subtopic focuses on the critical role of accurate record-keeping and regular audits in ensuring safe medication administration within care settings. Learners explore the legal and professional requirements for documenting each stage of the medication process—from ordering and receiving to administration and disposal—and how these records support accountability, continuity of care, and protection of individuals from medication errors. The material also covers audit procedures that monitor transactions and stock levels, enabling detection of discrepancies, misuse, or theft, and emphasizes the integral link between robust record-keeping and safeguarding individuals who may be vulnerable to covert or inappropriate medication use.

    iCQ Level 2 Certificate in Principles of Medication Administration

    8 guidance points

    Champion equality, diversity and inclusion

    This subtopic focuses on the leader's role in embedding equality, diversity, and inclusion within health and social care settings. It involves critically evaluating current practices, developing robust systems, and managing tensions between individual rights and safeguarding duties. Effective implementation requires a strategic approach to policy development, staff training, and risk assessment to ensure person-centred care that complies with legislation and best practice.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    18 guidance points2 criteria

    Understand how to support an individual with a learning disability regarding sexuality and sexual health

    This subtopic equips support workers with the knowledge and skills to address sexuality and sexual health for individuals with learning disabilities. It covers typical human sexual development, how this may differ for those with learning disabilities, the practical support needed for sexual health issues, and the legislative frameworks guiding practice. Learners will understand how to promote healthy relationships, facilitate safe sexual expression, and balance rights with safeguarding responsibilities.

    iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    6 guidance points

    Contribute to recruitment and selection in adult care

    This subtopic covers the fundamental principles and practical application of recruitment and selection within adult care settings, emphasizing legal compliance, defined roles, and the integration of digital technology. Learners will critically evaluate the end-to-end recruitment process, ensuring it aligns with regulatory frameworks such as the Care Quality Commission's fundamental standards and safeguarding requirements, while fostering a workforce that delivers high-quality, person-centred care. Practical competence involves actively contributing to safe and effective recruitment decisions, from advertising to onboarding, and reflecting on outcomes to drive service improvement.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Continuing Professional Development in the context of Health and Social Care

    Continuing Professional Development (CPD) in health and social care is the ongoing process of tracking and documenting the skills, knowledge, and experience gained formally and informally beyond initial training. It enables care workers to reflect on their practice, identify learning needs, and evidence their competence against regulatory standards and employer requirements. Through CPD, professionals ensure they deliver safe, effective, and person-centred care while advancing their career in line with the Northern Ireland Social Care Council (NISCC) code of practice.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Understand specific mental health complications

    This subtopic explores key mental health complications, including common conditions such as depression, anxiety, psychosis, and dementia, as well as specific challenges like postnatal depression and eating disorders. Learners develop the ability to recognise distinct signs, symptoms, and risk factors, and to evaluate how these complications impact an individual's wellbeing, lifestyle, and relationships, preparing them to provide informed, person-centred support in health and social care settings.

    iCQ Level 2 Certificate in Mental Health Awareness

    6 guidance points

    Equality, diversity and inclusion in dementia care practice

    This topic emphasises that each individual's experience of dementia is unique and that care must be person-centred. It covers the importance of diversity, equality, and inclusion, and how to work with others to support these values in dementia care.

    iCQ Level 3 Certificate in Dementia Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    14 guidance points2 criteria

    Supporting individuals at the end of life

    This element focuses on the holistic care of individuals in their final stages of life, encompassing physical, psychological, social, and spiritual support. It equips learners with the knowledge to apply the principles of palliative care, manage complex symptoms, and provide compassionate support to both the dying person and their significant others. Practical application involves adhering to care plans, liaising with multidisciplinary teams, and handling legal and ethical considerations following death.

    iCQ Level 3 Diploma in Adult Care (England)

    7 guidance points

    Understand mental health and behaviour management of children and young people

    This element explores the multifaceted aspects of mental health in children and young people, including definitions of well-being and the spectrum of mental health conditions. It addresses the importance of classification for effective intervention, legal frameworks such as the Mental Health Act and Children Act, and organisational policies that guide safe practice. Additionally, it equips learners with behaviour management strategies and supervisory skills to support positive outcomes, underpinned by a rights-based approach and collaborative working with multi-agency teams.

    iCQ Level 4 Diploma in Adult Care

    10 guidance points

    Promote awareness of sensory loss

    This element focuses on equipping leaders in health and social care with the knowledge and skills to effectively promote awareness of sensory loss (visual, hearing, dual sensory) among staff, service users, and stakeholders. It covers understanding the impact of sensory loss on communication and daily living, developing and implementing awareness-raising strategies, and critically reviewing their effectiveness to foster an inclusive environment.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    16 guidance points2 criteria

    Supporting individuals during a period of change

    This element equips adult care practitioners with the knowledge and skills to understand the multifaceted reasons for change in individuals' lives and their potential responses, ranging from emotional to behavioural. It then focuses on actively supporting individuals to plan, implement, and adapt to change via person-centred approaches, ultimately evaluating the effectiveness of that support to foster continuous professional development and improved outcomes.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Understand personalisation in care and support services

    This subtopic focuses on the core principles of personalisation within adult care, exploring how care and support services can be tailored to meet individual needs and preferences. It examines the systems, processes, and multi-agency responsibilities that underpin self-directed support, and equips learners with the knowledge to promote and embed personalisation in practice. Practical application involves developing person-centred care plans, managing personal budgets, and fostering a culture of empowerment and choice.

    iCQ Level 4 Diploma in Adult Care

    9 guidance points

    Promote professional development

    This element focuses on the strategic role of professional development in leadership for health and social care, emphasising how ongoing learning enhances service quality and compliance with regulatory standards. It guides learners to systematically assess their skills, set evidence-based goals, and create a dynamic professional development plan that aligns personal growth with organisational objectives. The practical application lies in embedding reflective practice to critically evaluate and improve performance, fostering a culture of continuous improvement within care settings.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    18 guidance points2 criteria

    Supporting individuals to access and manage direct payments

    This subtopic focuses on the practical skills and underpinning knowledge required to assist adults in care settings to access and manage direct payments, a key mechanism for personalisation and self-directed support under the Care Act 2014. It covers the complete cycle from initial information sharing about direct payments as an option, through supporting informed decision-making and selecting appropriate services, to assisting with documentation such as support plans and agreements. The ability to handle ethical dilemmas, conflicts, and contribute to the review of both the support provided and its financial management is central to promoting autonomy while safeguarding individuals.

    iCQ Level 3 Diploma in Adult Care (England)

    7 guidance points

    Support individuals to access housing and accommodation services

    This element focuses on equipping care workers with the skills to support individuals in accessing suitable housing and accommodation services within Northern Ireland, emphasising person-centred approaches and inter-agency collaboration. It covers identifying needs, planning, navigating service systems, and ongoing review to ensure housing solutions remain appropriate and effective. Practical application involves advocating for individuals, coordinating with housing providers, and understanding legal frameworks such as the Supporting People programme.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    12 guidance points2 criteria

    Support individuals to carry out their own health care procedures

    This subtopic focuses on enabling individuals to maintain independence and autonomy by supporting them to undertake healthcare procedures themselves, such as administering medication, monitoring vital signs, or managing chronic conditions. It emphasizes person-centred care planning, risk assessment, and effective communication to ensure procedures are carried out safely and in line with agreed care plans. Practical application involves assessing readiness, providing equipment and guidance, and monitoring outcomes while respecting dignity and privacy.

    iCQ Level 2 Diploma in Care

    7 guidance points

    Understand safeguarding and protection in adult care settings

    This element explores the critical role of safeguarding in adult care, focusing on legislative frameworks, appropriate responses to abuse allegations, effective multi-agency collaboration, and the support of colleagues. It also examines how personalised care systems can be designed to minimise risk and promote autonomy, equipping learners to lead safeguarding practices within care settings.

    iCQ Level 4 Diploma in Adult Care

    6 guidance points

    Supporting individuals with nutrition and hydration

    This subtopic focuses on supporting adults in care settings to maintain optimal nutrition and hydration, considering a balanced diet, individual preferences, and special dietary needs. It equips learners to promote healthy eating, assist with food and drink consumption, and monitor nutritional intake while complying with national guidelines such as the Care Quality Commission (CQC) regulations and organisational policies. Practical application includes using nutritional screening tools, adapting meals for cultural or medical requirements, and creating a dignified dining experience.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Support individuals to be part of a community

    This subtopic focuses on enabling individuals to actively engage with their local communities, promoting social inclusion and valuing diversity. It covers the practitioner's role in identifying community resources, overcoming barriers, and working in partnership to facilitate meaningful participation. Emphasis is placed on person-centred approaches that empower individuals to build relationships, exercise choice, and contribute to community life.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Providing Independent Advocacy Management

    This subtopic equips learners with the strategic and operational skills needed to lead an independent advocacy service within health and social care settings. It covers service design, workforce management, stakeholder engagement, and outcome measurement, ensuring advocates empower service users’ voices while maintaining professional standards and contractual accountability.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    14 guidance points2 criteria

    Support individuals to eat and drink

    This subtopic equips learners with the skills to safely and respectfully support individuals with eating and drinking, promoting autonomy while ensuring nutritional needs are met. It covers enabling informed choice, preparing the individual and environment, providing tailored assistance, and maintaining hygiene after meals. Learners learn to monitor intake and adapt support, which is essential for preventing malnutrition, dehydration, and safeguarding dignity in care settings.

    iCQ Level 2 Diploma in Care

    4 guidance points

    Providing Independent Advocacy to Adults

    This element develops the leadership-level skills required to provide robust independent advocacy to adults across diverse health and social care contexts, ensuring that individuals' rights, voices, and choices are central. It emphasises person-centred practice, assisting service users to explore options and consequences, supporting them in formal meetings, and maintaining safe, boundaried professional relationships. Competence here is essential for advancing autonomy, safeguarding individuals, and upholding the principles of the Care Act 2014 and Mental Capacity Act 2005 in leadership roles.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    17 guidance points2 criteria

    Develop procedures and practice to respond to concerns and complaints

    This element equips leaders with the expertise to design, implement, and evaluate effective complaints handling procedures aligned with regulatory requirements from bodies such as the Care Quality Commission (CQC) and Ofsted, alongside sector-specific codes of practice. It emphasises prompt, fair, and transparent responses to concerns, fostering a culture of continuous improvement and safeguarding within health, social care, and children’s services.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    13 guidance points2 criteria

    Supporting individuals with specific communication needs

    This unit focuses on recognising individual communication needs in adult care, including conditions like aphasia, hearing loss, or learning disabilities. Learners must demonstrate competence in selecting and using tailored communication methods, aids, adaptations, and digital technologies to support interaction and participation. The practical outcome is to engage effectively with individuals, respecting their preferred means of communication, and to systematically review the effectiveness of the support provided to promote person-centred care.

    iCQ Level 3 Diploma in Adult Care (England)

    6 guidance points

    Supporting individuals with stoma care

    This element equips learners with the essential knowledge and practical skills to support individuals with a stoma in an adult care setting. It covers the underpinning anatomy and physiology, the psychosocial impact of living with a stoma, and the safe, person-centred procedures for assessment, preparation, care delivery, and post-procedure monitoring in line with current guidelines and ways of working.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Work in partnership with families to support individuals

    This element focuses on collaborative care planning and delivery by engaging with families and unpaid carers as integral partners. Learners develop skills to establish trust, share decision-making, and coordinate resources, ensuring the individual’s support is holistic and person-centred. Practical application includes assessing carers’ needs, facilitating access to support services, and maintaining clear, confidential communication channels to enhance outcomes for all parties.

    iCQ Level 4 Diploma in Adult Care

    11 guidance points

    Support individuals in undertaking their chosen activities

    This element focuses on the role of the adult care worker in empowering individuals to participate in activities that are personally meaningful, promoting independence and wellbeing. It requires the application of current legislation, person-centred planning, and positive risk-taking to enable service users to access chosen activities, services, or facilities safely and with dignity.

    iCQ Level 3 Diploma in Adult Care

    7 guidance points

    Support individuals to manage their finances

    This element focuses on empowering care practitioners to support individuals in managing their personal finances, a fundamental aspect of promoting independence and dignity. It covers accessing reliable financial information, providing practical day-to-day support, assisting with benefit applications, and systematically reviewing the effectiveness of financial support plans. The practical application involves balancing individual autonomy with safeguarding responsibilities within a regulated care environment.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 guidance points

    Support individuals to manage continence

    This element focuses on equipping care practitioners with the skills to support individuals in managing continence safely, respectfully, and effectively. It covers understanding physiological and psychological factors, selecting and using appropriate aids, maintaining rigorous infection control, and accurately documenting care. Practical application involves promoting dignity, independence, and person-centred outcomes while adhering to regulatory standards and safeguarding principles.

    iCQ Level 2 Diploma in Care

    7 guidance points

    Undertake a research project within services for health and social care or children and young people

    This element guides learners through the systematic process of undertaking a research project within health and social care or children's services. It focuses on justifying a relevant topic grounded in identified service gaps, applying appropriate research methodologies, and conducting ethical data collection. Analysing findings critically to generate evidence-based recommendations for practice improvement is a core outcome.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    4 guidance points

    Supporting person-centred thinking and planning in adult care

    This element explores the fundamental principles and practical application of person-centred thinking and planning in adult care. It emphasises the shift from service-led to individually tailored support, using a variety of tools to place the person's voice, aspirations, and strengths at the heart of care. Learners must demonstrate competence in facilitating the entire cycle of person-centred planning, from initial strength-based assessment and goal-setting to ongoing monitoring and responsive review.

    iCQ Level 3 Diploma in Adult Care (England)

    7 guidance points

    Working in partnership with others in adult care settings

    This element explores the principles and practices of effective partnership working in adult care settings, emphasizing collaboration with colleagues, other professionals, individuals receiving care, and their families or advocates. It equips learners with the skills to establish and maintain positive working relationships, navigate inter-agency protocols, and apply person-centred approaches that enhance the quality and safety of care. Understanding the statutory and regulatory frameworks, such as the Care Act 2014 and the Mental Capacity Act 2005, is critical to ensuring that partnership working respects individuals' rights and promotes integrated, holistic support.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Support individuals to prepare for and settle in to new home environments

    This unit focuses on enabling care workers to support individuals through the transition of moving into a new home environment, whether it be residential care, supported living, or a private dwelling. It covers understanding the emotional, psychological, and practical factors that affect moving, and the skills required to facilitate preparation, settling in, and post-move evaluation to ensure positive outcomes and person-centred care.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Support individuals to meet personal care needs

    This element focuses on enabling care workers to support individuals with personal care tasks in a way that respects their dignity, autonomy, and personal preferences. It covers the practical skills and underpinning knowledge required to assist with toileting, hygiene, and appearance, while promoting independence and well-being. The emphasis is on person-centred planning, effective communication, and accurate monitoring to ensure care is responsive and safe.

    iCQ Level 2 Diploma in Care

    10 guidance points

    Supporting positive risk taking for individuals in adult care

    This element focuses on empowering adult care workers to facilitate positive risk-taking by balancing safety with an individual's autonomy and dignity. It covers legal and ethical frameworks such as the Mental Capacity Act and duty of care, emphasizing person-centred risk assessments that enable service users to make informed choices. Practical application involves documenting decisions, involving multidisciplinary teams, and supporting individuals to take calculated risks that enhance their quality of life.

    iCQ Level 3 Diploma in Adult Care (England)

    10 guidance points

    Supporting the assessment of individuals with sensory loss

    This element focuses on the role of the care worker in facilitating and contributing to the holistic assessment of individuals with sensory loss, including understanding one’s own responsibilities and the input of other professionals. It covers promoting the individual’s interests, supporting primary carers, and applying evidence-based practice to improve outcomes for those with sight or hearing impairments.

    iCQ Level 3 Diploma in Adult Care (England)

    11 guidance points

    Support individuals to stay safe from harm or abuse

    This subtopic equips learners with the knowledge and skills to safeguard individuals receiving health and social care in Northern Ireland. It covers legal frameworks, identification of vulnerability, strategies to promote safety awareness, and practical approaches to working in ways that protect individuals from harm or abuse. The focus is on empowering individuals while maintaining professional vigilance and adhering to statutory responsibilities.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    16 guidance points2 criteria

    Safeguarding and protection of vulnerable adults

    This subtopic equips leaders with the knowledge and skills to embed robust safeguarding cultures within adult care settings, ensuring compliance with the Care Act 2014, Mental Capacity Act 2005, and local multi-agency procedures. It focuses on leading person-centred risk assessments, managing allegations, and fostering collaborative working with statutory agencies to prevent abuse and neglect. Mastery involves evaluating service-wide systems to drive continuous improvement in protecting vulnerable adults.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    16 guidance points2 criteria

    Support individuals undergoing healthcare activities

    This unit covers supporting individuals undergoing healthcare activities, including preparation, support during the activity, and aftercare. Learners will understand the procedures and how to provide person-centred support.

    iCQ Level 2 Diploma in Care, iCQ Level 3 Certificate in Working in End of Life Care

    15 guidance points2 criteria

    Supporting the spiritual wellbeing of individuals in adult care

    This element focuses on holistic care by addressing the spiritual dimension of wellbeing, which encompasses an individual's sense of purpose, connection, values, and meaning. In adult care settings, supporting spiritual wellbeing involves recognising diverse beliefs, facilitating personalised spiritual practices, and working in partnership with families and community faith leaders. Practical application includes using care plans to document preferences and demonstrating how spiritual support contributes to overall mental, emotional, and physical health.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Support children’s speech, language and communication.

    This subtopic focuses on the critical role of speech, language and communication in children's holistic development, and the leadership responsibilities to foster these skills within early years and childcare settings. Learners will explore how effective communication underpins cognitive, social and emotional growth, and how to create environments, strategies and team development plans that actively promote children's communication skills. Practical application includes assessing communication needs, implementing targeted interventions, and training staff to embed communication-supportive practice throughout daily routines.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    18 guidance points2 criteria

    Entrepreneurial Skills in Adult Care

    This subtopic equips learners with the knowledge and skills to foster an entrepreneurial culture within adult care settings through collaborative working. It also develops a critical understanding of the adult care market, including commissioning, funding streams, and competitor analysis, to identify opportunities for service innovation and sustainable growth.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    8 guidance points

    Understand how to support individuals with a learning disability access healthcare

    This subtopic equips support workers with the knowledge to facilitate healthcare access for individuals with learning disabilities. It covers relevant legislation, the function of various healthcare services, and the importance of person-centred health action plans in promoting long-term well-being. Practical application involves advocating for reasonable adjustments and overcoming barriers such as diagnostic overshadowing to ensure equitable access.

    iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    7 guidance points

    Develop and evaluate operational plans for own area of responsibility

    This element focuses on the leader’s role in creating, executing, and reviewing operational plans that translate organisational strategy into day-to-day actions within health, social care, or children’s services. It emphasises alignment of team objectives with wider service goals, resource management, and continuous improvement to meet quality standards and regulatory requirements. Learners develop skills in stakeholder involvement, performance monitoring, and evidence-based evaluation to enhance service delivery.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    18 guidance points2 criteria

    Understanding eating disorders

    This subtopic equips learners with foundational knowledge about eating disorders, including their clinical definitions, multifaceted causes, and profound effects on individuals and their support networks. Emphasis is placed on recognising signs and understanding evidence-based management strategies for a specific disorder, which is essential for promoting effective, empathetic care within health and social care settings.

    iCQ Level 2 Certificate in Nutrition and Health

    10 guidance points

    Enable individuals to negotiate environments

    This element focuses on empowering individuals with care and support needs to safely and independently access, move within, and utilise various physical and social environments. It encompasses understanding diverse barriers (physical, sensory, cognitive, and attitudinal), preparing personalised support plans, delivering person-centred assistance, and critically evaluating outcomes to enhance autonomy and quality of life.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Introduction to Autistic Spectrum Condition

    This subtopic introduces the core principles of Autistic Spectrum Condition (ASC), emphasizing a person-centred approach that respects individuality, preferences, and needs. Learners explore the spectrum concept, recognizing diversity in presentation, and the pivotal role of adapted communication strategies to foster inclusion and well-being in health, social care, and children's settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    6 guidance points

    Principles of safeguarding and protection in health and social care

    This subtopic covers the essential principles of safeguarding vulnerable adults, focusing on identifying indicators of abuse, understanding legal and procedural frameworks, and implementing preventative measures. It equips learners with the knowledge to respond appropriately to concerns and report unsafe practices, ensuring the protection and well-being of individuals in care settings.

    iCQ Level 3 Certificate in Preparing to Work in Adult Social Care, iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland, iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    28 guidance points3 criteria

    Understand the effects of poor mental health on an individual

    This element explores the multifaceted impacts of poor mental health, including social, occupational, and physical consequences. Learners examine how conditions like stress, anxiety, and panic attacks hinder an individual's ability to manage their mental well-being, and they evaluate self-management techniques such as mindfulness, lifestyle changes, and coping strategies. Practical application involves recognizing signs in oneself or others and implementing appropriate support or self-help measures.

    iCQ Level 2 Certificate in Mental Health Awareness

    6 guidance points

    Understanding the principles of end of life care and support

    This subtopic explores the multifaceted nature of end of life care, encompassing diverse cultural and personal perspectives on death, the ethical and practical aims underpinning care, and the structured pathways that guide service delivery. It equips learners with the knowledge to navigate policies and access appropriate support services, ensuring individuals and their families receive holistic, respectful, and person-centred care during the final stages of life.

    iCQ Level 2 Certificate in End of Life Care

    8 guidance points

    Contribute to supporting the use of assistive technology in adult care

    This element focuses on the role of care workers in enabling individuals to access and effectively use assistive technology to promote independence, safety, and well-being. It covers the range of technologies available—from simple aids to complex electronic systems—and the practical, ethical, and safety considerations when supporting their use in adult care settings. The learner is expected to integrate person-centred approaches, risk assessment, and collaborative working to facilitate the adoption and ongoing use of assistive living technology.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Lead and manage adult care services to promote mental health and wellbeing for individuals

    This subtopic focuses on the leadership and management competencies required to foster mental health and wellbeing in adult care settings. It explores the understanding of mental health conditions and their impact, relevant legislation and strategies, and the practical skills to lead service delivery and conduct quality reviews. Learners apply these principles to create a supportive, person-centred environment that promotes recovery and wellbeing.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Understanding the implementation and evaluation of the care planning process

    This topic covers participation in care planning, including implementation and evaluation of care plans. It focuses on the impact on individuals and how to monitor and evaluate care processes.

    iCQ Level 2 Certificate in the Principles of Care Planning

    6 guidance points

    Cleaning, Decontamination and Waste Management

    This element focuses on the critical role of cleaning, decontamination, and waste management in preventing infection and maintaining a safe environment in adult care settings. Learners explore evidence-based procedures for cleaning and decontamination, including correct use of agents and equipment, while understanding regulatory requirements for waste segregation and disposal. Mastery ensures compliance with health and safety legislation and safeguarding of vulnerable adults.

    iCQ Level 3 Diploma in Adult Care, iCQ Level 2 Diploma in Care

    10 guidance points2 criteria

    Contribute to supporting group care activities

    This element explores the vital role of group care activities in promoting social interaction, emotional well-being, and a sense of belonging among individuals receiving care. Learners develop skills to actively contribute to planning, fostering a supportive group culture, implementing engaging activities, and evaluating their effectiveness to ensure they meet each individual's unique needs and preferences.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    8 guidance points

    Understand the roles and rights of individuals service involved in medication administration

    This element covers the essential roles and rights of individuals involved in medication administration, emphasizing the care worker's accountability, understanding of team roles, and the promotion of service user autonomy. It focuses on practical procedures for gaining valid consent and supporting self-administration, underpinned by robust access to medication information. Mastery ensures safe, lawful, and person-centred practice that respects individual dignity and clinical governance.

    iCQ Level 2 Certificate in Principles of Medication Administration

    8 guidance points

    Duty of Care

    This element explores the fundamental legal and ethical obligation of duty of care within adult social care settings, requiring workers to promote wellbeing and prevent harm. It covers duty of candour, managing dilemmas, handling complaints, responding to incidents, and managing confrontations, each essential for safe and accountable practice.

    iCQ Level 2 Adult Social Care Certificate

    8 guidance points

    Facilitate person centred assessment, planning, implementation and review

    This unit covers facilitating person-centred assessment, planning, implementation, and review in dementia care. Learners will understand principles and be able to carry out each stage effectively.

    iCQ Level 3 Certificate in Dementia Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    10 guidance points2 criteria

    Standards and values underpinning social care practice (NI)

    This subtopic explores the foundational regulatory duties of registered social care workers in Northern Ireland, as outlined by the NISCC Codes of Practice, and the core values—such as dignity, respect, autonomy, and compassion—that drive person-centred care. It equips learners to align daily practice with professional standards and legal obligations, ensuring safe, ethical, and empowering support tailored to individual needs.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    10 guidance points

    Understanding effective communication and social interaction when supporting individuals with autism

    This subtopic examines the distinct ways in which autism can impact speech, language, and communication alongside variations in social interaction. It provides a foundation for understanding individual differences and the practical application of tailored strategies to foster effective two-way communication, social engagement, and well-being in health and social care settings.

    iCQ Level 2 Certificate in Understanding Autism

    6 guidance points

    Duty of care in care settings

    This element explores the legal and ethical framework of duty of care in adult care settings, examining how it underpins safe and effective practice. Learners will analyse strategies for managing conflicts between individual rights and professional obligations, and develop competence in handling complaints to uphold service quality and safeguarding standards.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 3 Diploma in Adult Care

    16 guidance points2 criteria

    Support individuals who are substance users.

    This element focuses on equipping learners with a comprehensive understanding of various substances, their pharmacological effects, and patterns of use, enabling them to promote harm reduction and support individuals through immediate and long-term interventions. Learners will apply person-centred approaches to facilitate safe practices, manage post-use situations, and aid in reducing substance dependency, integrating ethical, legal, and health frameworks within Northern Ireland's care sector.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    10 guidance points

    Supporting urinary continence management and catheter care

    This element focuses on the carer's role in promoting and managing urinary continence, including catheter care, within adult care settings. It covers normal and abnormal urinary function, the principles of catheterisation, and the essential skills for preparation, monitoring, and supporting individuals. Learners must integrate person-centred approaches, infection control, and effective communication to ensure dignity and autonomy.

    iCQ Level 3 Diploma in Adult Care (England)

    11 guidance points

    Support individuals with a learning disability to access healthcare

    This element equips learners to facilitate equitable healthcare access for individuals with learning disabilities by navigating legal frameworks, multidisciplinary services, and personalised care planning. It emphasises proactive health management and advocacy to overcome systemic barriers and ensure person-centred support.

    iCQ Level 2 Diploma in Care

    10 guidance points

    Develop health and safety and risk management policies, procedures and practices in health and social care or children and young people’s settings

    This subtopic focuses on the advanced leadership and management skills required to develop, implement, and continuously improve health and safety and risk management policies in health and social care or children and young people’s settings. It covers understanding legislative frameworks, ensuring compliance, leading staff to manage risks, promoting a positive risk culture, and systematically reviewing practices to enhance safety and person-centred outcomes.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    16 guidance points2 criteria

    Lead a service that supports individuals through significant life events

    This subtopic focuses on the leader's role in orchestrating a service that holistically supports individuals during major life transitions such as bereavement, diagnosis, or care transitions. It requires the systematic implementation of policies, resource allocation, and workforce development to ensure timely, person-centred, and dignified support. Practical application involves auditing current practice, advocating for service improvements, and modelling compassionate leadership.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    6 guidance points

    Understand the way medication is supplied, stored and disposed of

    This subtopic covers the legal and procedural frameworks governing how medicines are classified, prescribed, supplied, and obtained in health and social care settings. It explores safe storage practices, including temperature control, security for controlled drugs, and stock management to prevent errors and misuse. Additionally, it addresses the correct disposal of medications to protect service users and the environment, complying with relevant regulations and organizational policies.

    iCQ Level 2 Certificate in Principles of Medication Administration

    6 guidance points

    Understand positive risk taking and safeguarding in learning disability care

    This subtopic explores the delicate balance between empowering individuals with learning disabilities to take positive risks and ensuring their safety from abuse and exploitation. It examines the legal and human rights frameworks that uphold autonomy, and teaches how to apply person-centred risk assessments to support informed decision-making. Practitioners must integrate safeguarding principles while respecting the individual's right to make choices that enhance their quality of life.

    iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    6 guidance points

    Equality, Diversity and Inclusion in Adult Care

    This subtopic explores the role of a care leader in actively promoting equality, diversity and inclusion to enhance the wellbeing of individuals receiving adult care. It covers the legal framework, including the Equality Act 2010, and practical strategies for embedding inclusive practices into service delivery to achieve positive, person-centred outcomes. Effective leadership involves challenging discriminatory behaviour and fostering a culture where everyone feels valued and respected.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    8 guidance points

    Understanding the importance of nutrition and hydration in health and social care settings

    This element covers the fundamental role of nutrition and hydration in maintaining health and well-being within care settings. Learners explore the components of a balanced diet, the planning and promotion of nutritional intake, and the critical importance of hydration. It also addresses the causes and consequences of malnutrition, alongside the practical skills required for effective screening and monitoring to safeguard individuals.

    iCQ Level 2 Certificate in the Principles of Care Planning

    9 guidance points

    Develop working relationships with colleagues

    In adult care settings, developing effective working relationships with colleagues is vital for ensuring high-quality, person-centred care. This element focuses on understanding team dynamics, maintaining professional relationships through communication and respect, and collaboratively resolving problems to foster a harmonious and efficient working environment.

    iCQ Level 3 Diploma in Adult Care

    10 guidance points

    Leading and managing clinical skills and health care in adult care

    This element focuses on the leadership and management of clinical skills within adult care services, ensuring safe, person-centred healthcare delivery. It encompasses understanding roles, assessing and monitoring healthcare needs, performing clinical activities, and leading skill development to promote high-quality outcomes for individuals. Effective leadership in clinical practice requires integrating regulatory standards, multidisciplinary collaboration, and continuous professional development to uphold dignity and safety.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Communication in care settings

    This element equips learners to understand the pivotal role of effective communication in delivering person-centred care, building trust, and promoting the wellbeing of individuals. It covers adapting communication to meet diverse needs, overcoming environmental and personal barriers, and applying confidentiality principles to protect sensitive information in line with legal and ethical standards.

    iCQ Level 2 Diploma in Care

    8 guidance points

    Understanding how to support individuals with a learning disability to access healthcare

    This subtopic explores the essential support required to enable individuals with learning disabilities to access healthcare services effectively. It covers the legal and policy frameworks that promote equality and inclusion, the functions of various healthcare providers, the importance of person-centred care plans and annual health checks, and the practical challenges individuals may encounter. Learners will gain insight into how support workers can advocate for and facilitate better health outcomes, ensuring dignity, respect, and full participation in health-related decisions.

    iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

    8 guidance points

    Develop and implement policies and procedures to support the safeguarding of children and young people

    Develop and implement policies and procedures to support the safeguarding of children and young people is a critical leadership function that translates complex legal requirements into robust operational frameworks. It ensures settings not only comply with legislation but also proactively create safe environments that foster wellbeing and resilience among children and young people.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    16 guidance points2 criteria

    Understanding sensory processing, perception and cognition in individuals with autism

    This subtopic explores how individuals with autism process sensory information differently, leading to sensory sensitivities or seeking behaviors, and how cognitive differences such as executive functioning challenges impact daily life. Understanding these differences is crucial for adapting support strategies and environments to promote well-being and reduce anxiety.

    iCQ Level 2 Certificate in Understanding Autism

    6 guidance points

    Understand the Benefits of Engaging in Activities in Social Care

    This subtopic explores how meaningful activities enhance the physical and mental well-being of individuals in social care, particularly those with dementia. It examines the social connections fostered through shared activities and demonstrates how activity-based care models can improve person-centred support and quality of life.

    iCQ Level 2 Certificate in the Principles of Dementia Care

    8 guidance points

    Understand health and safety in social care settings

    This element covers the essential health and safety responsibilities in adult social care settings, including risk assessment, infection control, safe handling, and medication procedures. Learners must demonstrate practical competence in applying these principles to protect service users and themselves, aligning with legislative frameworks such as the Health and Safety at Work Act and care-specific regulations.

    iCQ Level 3 Certificate in Preparing to Work in Adult Social Care, iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    29 guidance points2 criteria

    Use food and nutrition information to plan a healthy diet

    This subtopic enables learners to interpret food labels, understand the role of food additives, and apply healthy eating principles to plan balanced diets. Learners will critically analyze nutrition information to make informed food choices for health improvement.

    iCQ Level 2 Certificate in Nutrition and Health

    8 guidance points

    Develop, implement and review reablement plans with individuals

    This subtopic addresses the development, implementation, and review of reablement plans for adults in care settings, focusing on enabling individuals to regain or maintain skills essential for independent daily living. It emphasises person-centred approaches, collaboration with multidisciplinary teams, and the effective use of community resources to promote autonomy after illness or injury.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Effective communication and building relationships in mental health work

    This subtopic examines the critical role of effective communication and positive relationships in mental health care within adult care settings. It addresses the key principles that underpin therapeutic interactions, including empathy, respect, and ethical practice, while equipping learners with practical skills to build and sustain trusting relationships with individuals, their families, and other professionals. The subtopic also focuses on enabling learners to support individuals in maintaining meaningful personal relationships, which is essential for promoting recovery and social inclusion.

    iCQ Level 4 Diploma in Adult Care

    6 guidance points

    Equality, Diversity, Inclusion and Human Rights

    This element equips adult social care workers with the knowledge and skills to uphold equality, diversity, inclusion, and human rights in everyday practice. It explores legal frameworks, person-centred approaches, and the practical application of inclusive working to promote dignity and respect for individuals. Learners will also learn how to access relevant information, advice, and support to challenge discrimination and embed these principles into their professional conduct.

    iCQ Level 2 Adult Social Care Certificate

    6 guidance points

    Understand employment responsibilities and rights in health, social care or children and young people’s settings (NI)

    This element establishes the foundation of professional practice by clarifying the legal and contractual framework within which care workers operate. It explores statutory responsibilities, agreed ways of working, and the broader sector context, enabling learners to understand their rights, duties, and the impact of public perception on service delivery. Ultimately, it empowers individuals to navigate their role effectively and plan career progression within adult social care in Northern Ireland.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    10 guidance points

    Enable individuals with behavioural difficulties to develop strategies to change their behaviour

    This subtopic focuses on equipping health and social care practitioners with the skills to support individuals with behavioural difficulties in understanding and modifying their responses. It integrates knowledge of relevant legislation (e.g., Mental Capacity Act, Human Rights Act) and person-centred planning to promote positive behavioural change and enhance well-being. Practical application includes using observational assessment, collaborative goal setting, and iterative strategy reviews to empower individuals and reduce restrictive practices.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    10 guidance points

    Introduction to children and young people's development

    This subtopic introduces the key developmental milestones from birth through adolescence, covering physical, cognitive, emotional, and social domains. It examines genetic, environmental, and social factors that influence development, and equips learners with basic strategies to promote healthy development in care settings. The focus is on applying this knowledge to support children and young people's holistic growth in vocational contexts.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    6 guidance points

    Understand safe medication practice in social care (NI)

    This subtopic equips learners with essential knowledge and skills to manage medications safely within social care settings in Northern Ireland, covering legal requirements, medication types, administration routes, and the multi-disciplinary responsibilities involved. It emphasises practical application in ensuring person-centred care, minimising risks of adverse reactions, and maintaining accurate records in line with RQIA standards and organisational policies.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    8 guidance points

    Contribute to supporting individuals in the use of assistive technology

    This subtopic focuses on the role of assistive technology (AT) in promoting independence and quality of life for individuals in health and social care settings. It covers identifying purposes, types, and benefits of AT, and the practical skills needed to support individuals in its use, including assessment, implementation, and troubleshooting. Learners will be expected to demonstrate a person-centred approach, ensuring technology meets individual needs and preferences.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Diploma in Care

    13 guidance points2 criteria

    Manage disciplinary processes in health and social care or children and young people’s settings

    This subtopic equips leaders with the knowledge and skills to manage disciplinary processes effectively within health, social care, or children and young people’s settings. It covers legal and regulatory frameworks, organisational policies, and best practice for addressing staff conduct that falls below required standards. Learners will explore how to investigate concerns, compile robust evidence, present cases professionally, and manage outcomes ranging from support and improvement to formal sanctions, always ensuring fairness, confidentiality, and the safety of service users.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Understand Sensory Loss

    This subtopic examines the multifaceted effects of sensory loss on an individual's physical, psychological, and social well-being, and the critical role leaders play in facilitating person-centred support. It provides a comprehensive understanding of the aetiology of sight and hearing impairments, methods for early recognition, and the implementation of effective communication strategies, ensuring that services promote autonomy, dignity, and inclusion in line with statutory guidance.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Support individuals with sensory loss with communication

    This element focuses on enabling leaders to facilitate effective communication for individuals with sensory loss by understanding language development, factors impacting communication, and specialist systems. Practical application involves assessing needs, implementing tailored support strategies, and training others to sustain communication-enabling environments in health and social care settings.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    9 guidance points

    Support the development of community partnerships

    This element focuses on enabling leaders to cultivate and sustain collaborative partnerships between health, social care, and community organizations. The aim is to enhance service delivery by integrating community assets, sharing expertise, and co-producing solutions with a wide range of stakeholders, including service users and their families. Learners develop the skills to identify partnership opportunities, facilitate their formation, and contribute to their ongoing governance, operation, and critical evaluation to ensure they deliver meaningful, person-centred outcomes.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    10 guidance points

    Understand health and safety in social care settings (NI)

    This element equips learners with the essential knowledge to maintain a safe and healthy environment in adult social care settings in Northern Ireland. It covers legal frameworks, risk management, safe moving and handling, infection control, hazardous substances, medication and food safety, and stress management. Practical application ensures the wellbeing of service users, staff, and visitors, aligning with national guidelines and promoting a culture of safety.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    7 guidance points

    Understanding theories, support and legislation in relation to autism

    This subtopic examines the key psychological theories that explain autism, such as Theory of Mind, Executive Dysfunction, and Central Coherence. It also explores the legislative framework, including the Autism Act 2009 and the Equality Act 2010, which underpin support and rights. Learners will investigate the range of help available, from early intervention to employment support and community networks, ensuring a person-centred approach.

    iCQ Level 2 Certificate in Understanding Autism

    7 guidance points

    Introduction to communication in health and social care _adults and children and young people_, early years and childcare

    This subtopic introduces learners to the essential communication methods used within health, social care, and early years settings. It explores how effective communication underpins person-centred care, enabling practitioners to understand and meet the needs of adults, children, and young people. The focus is on both knowing different methods and applying them appropriately to build trust, share information, and support well-being.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Understand how to handle information in social care settings

    This subtopic focuses on the legal, ethical, and practical requirements for handling personal and sensitive information within adult social care settings, ensuring compliance with data protection legislation and organisational policies. It covers good practice in maintaining confidentiality, secure record-keeping, and the appropriate sharing of information to safeguard individuals and promote person-centred care. Learners must also understand how to support colleagues in applying these principles, fostering a culture of accountability and continuous improvement in information governance.

    iCQ Level 3 Certificate in Preparing to Work in Adult Social Care, iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    14 guidance points2 criteria

    Handling Information

    This element focuses on the secure and ethical management of personal and sensitive information within adult social care settings. Learners will explore legal frameworks, organizational policies, and practical procedures for recording, storing, and sharing information to safeguard individuals' rights and promote person-centred care. Mastery ensures confidentiality, accurate care delivery, and compliance with data protection regulations.

    iCQ Level 2 Adult Social Care Certificate

    6 guidance points

    Contribute to the support of individuals with multiple conditions and/or disabilities

    This subtopic equips learners with essential knowledge and skills to provide person-centred support for individuals living with multiple conditions or disabilities. It explores the compounding effects of co-existing diagnoses on daily life and well-being, and the integrated care approaches required. Learners will apply this understanding to real care scenarios, enabling them to tailor support, collaborate with multidisciplinary teams, and critically reflect on their practice to promote independence and quality of life.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    5 guidance points

    Contribute to monitoring the health of individuals affected by health conditions

    This subtopic equips learners with the skills to systematically observe, record, and report changes in the health of individuals with long-term or acute health conditions within care settings. It emphasizes the importance of accurate monitoring to ensure timely interventions and maintain individual wellbeing, aligning with person-centred care plans and regulatory standards. Practical application involves using observation tools, recognizing deviations from baseline health indicators, and effectively communicating concerns to healthcare professionals.

    iCQ Level 2 Diploma in Care

    8 guidance points

    Understand safeguarding in social care services (NI)

    This subtopic explores the critical principles of safeguarding within Northern Ireland’s social care services, focusing on identification of abuse, appropriate response protocols, lawful use of restrictive practices, and the necessity of recognising and reporting unsafe practices. Learners will develop a practical understanding of the Mental Capacity Act (Northern Ireland) 2016 and its application to capacity assessments and informed consent, ensuring care delivery is both safe and rights-respecting.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    9 guidance points

    Enabling individuals to develop strategies to manage their behaviour

    This element focuses on equipping care practitioners with the skills to collaboratively support adults in managing their behaviour through person-centred strategies, underpinned by a thorough understanding of legislation, influencing factors, and the impact of actions on others. It emphasises the development, implementation, and continuous evaluation of bespoke behavioural plans, ensuring they respect individual rights and promote positive outcomes.

    iCQ Level 3 Diploma in Adult Care (England)

    9 guidance points

    Governance in Adult Care

    This subtopic equips leaders with the knowledge to navigate the legal and regulatory landscape governing adult care, ensuring services comply with key legislation such as the Care Act 2014, Health and Social Care Act 2008, and the Mental Capacity Act 2005. It also explores the design and implementation of robust internal governance frameworks, including audit, risk management, and quality assurance, to uphold service quality and safeguard individuals. Practical application involves translating statutory duties into operational policies and fostering a culture of accountability across care settings.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    5 guidance points

    Leading and managing health and safety in adult care

    This element equips senior care leaders with the competence to interpret and embed legal and regulatory health and safety frameworks—including the Health and Safety at Work Act, COSHH, and infection control legislation—within adult care settings. It focuses on translating policy into practice through robust risk assessment, staff training, and monitoring systems, while establishing clear lines of accountability and a positive safety culture. Learners will develop the ability to lead whole-setting approaches to infection prevention and control, ensuring the safety of individuals, staff, and visitors in dynamic care environments.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    9 guidance points

    Understanding the person-centred assessment process

    This subtopic explores the fundamental principles of conducting person-centred assessments in care planning, emphasizing the holistic evaluation of an individual's needs, preferences, and strengths. It equips learners with the knowledge to utilize appropriate assessment tools and integrate risk assessment to develop safe, effective, and personalized care plans.

    iCQ Level 2 Certificate in the Principles of Care Planning

    6 guidance points

    Develop professional supervision practice in health and social care or children and young people’s work settings

    This unit focuses on developing the knowledge and skills required to provide effective professional supervision within health and social care or children and young people’s settings. It explores the purpose and principles of supervision, linking them to performance management, and guides practitioners through preparing for, conducting, and evaluating supervision sessions. The practical application centers on building supportive, reflective relationships that enhance service quality and staff development.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    16 guidance points2 criteria

    Support people who are providing homes to individuals

    This element addresses the leadership competencies required to oversee adult placement/shared lives services, ensuring carers are systematically assessed, prepared, and matched with individuals to create safe, supportive living arrangements. It encompasses the full cycle from initial carer approval stages to ongoing monitoring and formal reviews, emphasizing regulatory compliance, person-centred practice, and continuous quality improvement.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Lead and manage end of life care services

    This subtopic equips leaders with the skills to design, deliver, and enhance end of life services in compliance with legislation and best practice. It covers theories of loss, multi-disciplinary collaboration, staff support, and continuous quality improvement to ensure dignified, person-centred care for individuals and their families.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    6 guidance points

    Professional practice in health and social care for adults or children and young people

    This element focuses on the integration of theoretical models, values, and statutory frameworks into professional leadership within health and social care. It examines how leaders drive evidence-based practice and foster reflective environments to enhance service quality and outcomes for adults, children, and young people. Emphasis is placed on applying ethical principles and regulatory compliance to day-to-day leadership decisions.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Leading and managing specialist areas of care

    This element focuses on the strategic leadership required to deliver high-quality care in specialist settings, such as dementia or end-of-life care. It examines how service managers align current legislation and evidence-based practice to uphold individual rights, enhance well-being, and foster outcomes-based approaches. Practical application involves integrating person-centred planning, multi-agency coordination, and continuous quality improvement to meet complex needs.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    8 guidance points

    Contribute to Promoting Nutrition and Hydration in Care Settings

    This element focuses on the carer's role in supporting individuals with nutrition and hydration in care settings, including understanding dietary principles, collaborating to plan balanced diets, promoting adequate fluid intake, preventing malnutrition, and accommodating special dietary needs. Practical application involves screening, monitoring, and working within the care team to ensure holistic well-being and compliance with care plans and regulations.

    iCQ Level 2 Diploma in Care

    8 guidance points

    Engage with employers to facilitate workforce development

    This element explores how adult care professionals can proactively engage with employers to identify skills gaps, design tailored learning solutions, and foster a culture of continuous professional development within the workplace. It equips learners to act as strategic partners in workforce planning, ensuring that development opportunities align with both regulatory standards and service delivery goals.

    iCQ Level 4 Diploma in Adult Care

    6 guidance points

    Introduction to Dementia

    This subtopic introduces the fundamental concept of a person-centred approach in dementia care, emphasizing the individuality and dignity of the person. It explores the primary causes of dementia, such as Alzheimer's disease and vascular dementia, and their physical and psychological effects on individuals. Additionally, it highlights the critical role of effective communication techniques to support individuals with dementia, ensuring their needs are understood and met.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    6 guidance points

    Health, Safety and Principles of Basic Life Support

    This element equips learners with the knowledge and skills to maintain a safe and healthy environment in adult social care settings. It covers legal responsibilities, risk assessment, safe manual handling, first aid and basic life support, medication management, hazardous substance control, fire safety, security practices, and strategies for safeguarding personal mental health and wellbeing.

    iCQ Level 2 Adult Social Care Certificate

    11 guidance points

    Innovation and Change in Adult Care

    This element equips leaders with the capability to drive innovation and manage transformation in adult care settings. It focuses on crafting a strategic, person-centred vision that meets future needs and regulatory demands, while applying structured change management principles to implement improvements effectively. Practical application involves leading teams through transitions, ensuring service delivery evolves in line with best practices and stakeholder expectations.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    6 guidance points

    Enabling individuals to meet personal care needs

    This subtopic focuses on enabling individuals in adult care settings to maintain personal hygiene and appearance, promoting dignity, independence, and wellbeing. Learners must understand the physiological and psychological effects of poor hygiene and develop skills to assess, plan, and deliver personalised care, including toileting and grooming, while monitoring and reporting changes.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Understand how to handle information in social care settings (NI)

    This subtopic explores the legal and ethical frameworks governing information handling in Northern Ireland's adult social care sector, including confidentiality, data protection, and record-keeping. Learners will examine how to apply good practice principles to ensure accurate, secure, and appropriate sharing of information, while respecting individuals' rights. The element also addresses strategies for supporting colleagues in maintaining these standards, thereby promoting a culture of accountability and trust within care settings.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    6 guidance points

    Understanding the principles underpinning person-centred care planning

    This subtopic introduces the fundamental principles of person-centred care planning, emphasising how thinking, planning, and reviews must focus on the individual's unique needs, preferences, and aspirations. It explores how these principles translate into practice, ensuring that care plans are not just documents but active tools that promote autonomy and dignity. Additionally, it covers the critical aspects of recording and storing information accurately, securely, and in compliance with legal and organisational requirements, which underpins safe and effective care delivery.

    iCQ Level 2 Certificate in the Principles of Care Planning

    8 guidance points

    Work in partnership in health and social care or children and young people’s settings

    This unit explores the principles and practices of effective partnership working within health and social care and children’s services. Leaders must understand the legal and organizational frameworks that support collaboration, and be able to build and sustain productive relationships with colleagues, multi-agency professionals, and service users to deliver integrated, person-centred care. The focus is on demonstrating leadership in coordinating and evaluating partnerships to improve outcomes for individuals.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Support individuals with multiple conditions and/or disabilities

    This unit develops leadership skills for coordinating person-centred support for individuals with multiple conditions and/or disabilities. It focuses on understanding the compounded physical, psychological, and social implications, enabling effective direct support, developing staff competence, and evaluating service provision to enhance quality of life and promote independence.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    5 guidance points

    Understand partnership working

    This subtopic examines the principles and practices of partnership working in health, social care, and children's services. It covers the legislative and policy frameworks that underpin collaboration, the benefits and challenges of multi-agency approaches, and the skills required to work effectively with service users, families, and professionals. Understanding partnership working is essential for improving person-centred outcomes and meeting regulatory standards in care settings.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Lead and manage infection prevention and control within the work setting

    This subtopic equips leaders with the knowledge and skills to oversee infection prevention and control (IPC) within health and social care settings. It focuses on interpreting national and local policies, implementing robust procedures, managing communication about infections, and fostering a culture of safety. Effective leadership in IPC is critical for safeguarding vulnerable individuals, staff, and visitors from healthcare-associated infections.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    9 guidance points

    Infection Prevention and Control

    This subtopic equips learners with essential knowledge and skills to prevent the spread of infection in adult social care settings. It covers standard infection control precautions including effective hand hygiene, correct use of personal protective equipment (PPE), safe handling and disposal of waste and linen, and understanding the chain of infection. Practical application involves adhering to workplace policies and procedures to protect individuals from harm and promote a safe, hygienic environment.

    iCQ Level 2 Adult Social Care Certificate

    5 guidance points

    Equality diversity and inclusion in health, social care or children’s and young people’s settings

    This subtopic explores the fundamental principles of equality, diversity, and inclusion within adult care settings, emphasizing their legal and ethical underpinnings. It equips learners with the knowledge and skills to champion inclusive practices that value individual differences, prevent discrimination, and promote person-centred care. Understanding these concepts is essential for creating environments where all individuals feel respected and empowered.

    iCQ Level 4 Diploma in Adult Care

    8 guidance points

    Handling information in adult care

    Handling information in adult care involves the secure and ethical management of personal and sensitive data to comply with legislation such as GDPR and the Data Protection Act 2018, while supporting person-centred care and safeguarding. This subtopic covers the principles of confidentiality, secure record-keeping, information sharing on a need-to-know basis, and responding to subject access requests. Mastery of these skills is essential to maintain trust, ensure legal compliance, and deliver effective care.

    iCQ Level 3 Diploma in Adult Care (England)

    8 guidance points

    Leading equality, diversity, inclusion and human rights in adult care

    This element focuses on the leader's responsibility to embed equality, diversity, inclusion and human rights in adult care, requiring a critical understanding of relevant legal frameworks (e.g., Equality Act 2010, Human Rights Act 1998), societal shifts, and historical injustices. Practical application involves role-modelling inclusive behaviours, challenging discrimination, and creating systems that ensure person-centred, culturally competent care, while also fulfilling statutory and regulatory duties such as the Care Quality Commission's fundamental standards.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 guidance points

    Lead and manage end of life care and support

    This subtopic equips leaders with the skills to oversee end-of-life care services in adult care settings, ensuring compliance with regulatory frameworks and national guidance. It explores best practice models and theoretical foundations to deliver person-centred, dignified care. Learners will apply leadership techniques to manage teams, foster collaborative relationships, and drive continuous quality improvement in end-of-life care provision.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    8 guidance points

    Introduction to disability awareness

    This subtopic introduces learners to the fundamental distinction between disability and impairment, exploring how societal attitudes and barriers disable individuals rather than impairments alone. It covers key equality legislation and the social model of disability, emphasising practical strategies to promote inclusion in health and social care settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    8 guidance points

    Understand how to safeguard the welfare of children and young people (NI)

    This subtopic equips adult social care practitioners in Northern Ireland with the knowledge to safeguard children and young people from abuse, harm, or bullying. It covers relevant legislation, workplace policies, and protocols for identifying and responding to concerns. The focus is on collaborative, multi-agency working to protect vulnerable individuals.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    8 guidance points

    Provide information about health and social care or children and young people’s services

    This subtopic focuses on equipping leaders with the skills to strategically communicate information about their health and social care or children and young people’s services. It covers planning, delivering, and evaluating the provision of information to diverse stakeholders, ensuring accessibility, accuracy, and alignment with organisational goals. Practical application involves crafting tailored communication plans, using appropriate channels, and assessing the impact of information on service users, families, and other professionals.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    8 guidance points

    Understand safeguarding of children and young people _for those working in the adult sector_

    This subtopic equips leaders in adult health and social care settings with the knowledge to safeguard children and young people they may encounter through service users' families or in multi-service environments. It covers statutory policies, procedures for safe recruitment and working practices, and the appropriate responses to allegations, disclosures, or evidence of abuse or harm.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) QCF

    7 guidance points

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