Health & Social Care

    iCan Qualifications Limited
    Vocational

    Specification: 610/1865/X

    The ICAN-QUALIFICATIONS-LIMITED Vocational Health & Social Care specification covers 239 topics with 876 learning objectives (610/1865/X). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    Starting iCan Qualifications Limited Vocational Health & Social Care this term? The whole specification is below, unit by unit.

    This subject will help you develop key knowledge and skills required for exam success.

    239

    Units

    876

    Learning Outcomes

    1111

    Assessment Guidance

    1145

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Focusing on theory without practical application.
    • •Underestimating the importance of communication with stakeholders.
    • •Failing to reflect on own leadership style.
    • •Failing to distinguish between leadership and management, resulting in evidence that describes tasks rather than strategic influence
    • •Submitting descriptive portfolios without critical reflection or evaluation of the impact of own actions
    • •Overlooking the role of collaboration, providing evidence that lacks input from individuals, families, or other professionals
    • •Misapplying legislation by quoting regulations without linking them to specific practice examples
    • •Confusing safeguarding with child protection only, neglecting adult safeguarding responsibilities.

    Top Examiner Tips

    Expert advice for exam success

    • •Use specific examples from your experience.
    • •Link your answers to regulatory frameworks.
    • •Show how you promote dignity and independence.
    • •Use the STAR technique (Situation, Task, Action, Result) to structure evidence and clearly demonstrate the impact of your practice
    • •Include a variety of evidence types such as direct observations, witness testimonies, work products, and reflective logs to cover all assessment criteria
    • •Link every piece of evidence to a specific learning outcome and ensure your reflections explicitly show how you meet the core competencies
    • •Practice professional discussions beforehand to articulate your decision-making processes and the rationale behind your actions
    • •Always reference current statutory guidance, such as 'Working Together to Safeguard Children' or local multi-agency safeguarding policies.

    Qualification Units

    239 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    iCQ Level 5 End Point Assessment for Leader in Adult Care - Core Content

    This end-point assessment covers core principles and practices for leaders in adult care. It requires application of knowledge in practical contexts and demonstration of competency in key skills such as person-centred care, safeguarding, and team leadership.

    iCQ Level 5 End Point Assessment for Leader in Adult Care

    3 learning outcomes6 guidance points

    iCQ Level 4 End Point Assessment for Lead Practitioner in Adult Care - Core Content

    This element covers the essential knowledge, skills and behaviours required for the Level 4 Lead Practitioner in Adult Care End-Point Assessment. It focuses on applying leadership, person-centred care, and regulatory compliance in practice to enhance service delivery. The assessment tests the ability to perform the role independently, demonstrating competence across core areas such as safeguarding, communication, and quality improvement.

    iCQ Level 4 End Point Assessment for Lead Practitioner in Adult Care

    6 learning outcomes8 guidance points

    iCQ Level 3 End-Point Assessment for Safeguarding Support Officer - Core Content

    This core content area assesses the fundamental competencies required of a Safeguarding Support Officer, focusing on the application of safeguarding legislation, risk management, and multi-agency collaboration to protect vulnerable individuals in health and social care settings. It ensures that learners can demonstrate practical skills in identifying, reporting, and responding to safeguarding concerns while adhering to professional and ethical standards.

    iCQ Level 3 End-Point Assessment for Safeguarding Support Officer

    6 learning outcomes10 guidance points

    iCQ Level 3 End Point Assessment for Lead Adult Care Worker - Core Content

    The Core Content element of the iCQ Level 3 EPA for Lead Adult Care Worker covers the essential principles and practices that underpin effective leadership in adult care settings. It includes critical areas such as safeguarding, person-centred care, communication, and health and safety management. Demonstrating competency in these areas is vital for ensuring high-quality care, promoting independence, and meeting regulatory standards.

    iCQ Level 3 End Point Assessment for Lead Adult Care Worker

    7 learning outcomes8 guidance points

    iCQ Level 2 End Point Assessment for Adult Care Worker - Core Content

    This core content addresses the fundamental knowledge, skills and behaviours required for an Adult Care Worker, covering person-centred support, safeguarding, communication, health and safety, and professional development. It enables assessment of competence through practical demonstration, underpinning knowledge questioning, and a portfolio of evidence, ensuring readiness for the end-point assessment.

    iCQ Level 2 End Point Assessment for Adult Care Worker

    6 learning outcomes10 guidance points

    Administer medication to individuals and monitor the effects

    This subtopic equips learners with the knowledge and skills required to administer medication safely and monitor its effects within health and social care settings. It covers legal frameworks, types of medication, administration procedures, and the importance of accurate record-keeping and observation, ensuring competence and safety in practice.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Diploma in Care, iCQ Level 3 Diploma in Adult Care

    7 learning outcomes30 guidance points3 criteria

    Principles for implementing duty of care in health, social care or children’s and young people’s settings

    This element explores the legal and ethical framework of duty of care in adult social care settings, emphasizing how it underpins safe and effective practice. Learners will examine the balance between protecting individuals from harm and respecting their rights to make informed choices, including how to manage conflicts that arise when a person's preferences may increase risk. The element also covers the essential skills and procedures for handling complaints constructively to improve service quality and maintain trust.

    iCQ Level 3 Certificate in Preparing to Work in Adult Social Care

    1 learning outcomes6 guidance points

    Dementia Awareness

    Dementia awareness encompasses the fundamental understanding of dementia as a progressive neurological condition, not a normal part of ageing. It includes knowledge of key theoretical models such as the biomedical, social, and person-centred approaches, and their implications for care delivery. This unit also examines the most common types and their pathologies, as well as the personal and environmental factors influencing an individual's unique lived experience of dementia.

    iCQ Level 2 Award in Awareness of Dementia, iCQ Level 2 Certificate in the Principles of Dementia Care, iCQ Level 2 Diploma in Care

    12 learning outcomes27 guidance points3 criteria

    Supporting older people with learning disabilities

    This element focuses on the specific needs of older people with learning disabilities, covering the ageing process, the impact of dementia, and the importance of person-centred health and social care assessment. It also explores how to access relevant services and community networks to support this population, ensuring their well-being and quality of life.

    iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    5 learning outcomes8 guidance points

    Consider nutritional needs of a variety of individuals

    This element examines the distinct nutritional requirements of young people and adults, incorporating factors such as growth, development, metabolic changes, and lifestyle influences. Learners will develop the ability to evaluate and plan appropriate dietary support tailored to these diverse life stages.

    iCQ Level 2 Certificate in Nutrition and Health

    6 learning outcomes8 guidance points

    Emergency First Aid in the Workplace

    This subtopic equips learners with the essential knowledge and practical skills required to provide immediate, lifesaving first aid in a workplace setting. It covers the legal duties of a first aider, systematic incident assessment, and the correct procedures for managing a range of emergency conditions from unresponsiveness to choking, severe bleeding, and shock. Mastery of these competencies ensures prompt, safe, and effective intervention until professional medical help arrives.

    iCQ Level 2 Award in Emergency First Aid at Work, iCQ Level 3 Award in First Aid at Work

    14 learning outcomes17 guidance points2 criteria

    Active support: lead interactive training

    This subtopic addresses the leader's role in designing and delivering person-centred interactive training within active support frameworks. It focuses on translating theoretical knowledge of active support and adult learning into practical, workplace-based sessions that empower staff teams to provide consistent, enabling support. Effective leadership in this area ensures that training is directly relevant to the people being supported, enhancing team competence, confidence, and the quality of life outcomes for individuals.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes8 guidance points

    Principles of supporting sleep

    This element focuses on the fundamental role of sleep in health and well-being, particularly for individuals receiving care. It covers the physiological and psychological benefits of sleep, factors that can disrupt sleep, and practical strategies to create a restful environment and support individuals in achieving quality sleep. Learners will also explore how to access relevant information and advice when sleep difficulties arise, ensuring they can provide person-centred support.

    iCQ Level 2 Certificate in the Principles of Care Planning

    6 learning outcomes8 guidance points

    The Principles of Risk Assessment

    This element introduces the fundamental concepts and legal requirements underpinning risk assessment in the workplace. Learners will explore why risk assessments are essential for maintaining health and safety standards, and they will examine the systematic process used to identify hazards, evaluate risks, and implement appropriate control measures. Practical application involves analysing real-world scenarios to develop competence in carrying out basic risk assessments.

    iCQ Level 2 Award in Principles of Risk Assessment

    6 learning outcomes6 guidance points

    Communication and information management in adult care

    This element focuses on the communication and information management skills required to lead and manage an adult care service effectively. It covers the use of communication skills to achieve positive interactions, the development of communication practices that promote positive outcomes, and the implementation of effective information management systems. Learners will explore how to communicate effectively with individuals, families, and colleagues, and how to manage information in line with legal and regulatory requirements.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    5 learning outcomes8 guidance points

    Contribute to support of positive risk-taking for individuals

    This unit explores the delicate balance between promoting autonomy and ensuring safety for individuals living with dementia. It equips learners with the knowledge and skills to conduct person-centred risk assessments, understand relevant legislation such as the Mental Capacity Act 2005, and support individuals in making informed decisions about risks. Ultimately, it reinforces that positive risk-taking, when managed effectively, enhances quality of life and upholds individuals' rights, while demanding a clear understanding of the duty of care.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes6 guidance points

    Understand how to provide support when working in end of life care

    This subtopic focuses on the holistic provision of care for individuals approaching the end of life, integrating physical, emotional, social, and spiritual support. It examines contemporary best practices, including advance care planning, effective communication strategies, and symptom management, to ensure dignity and quality of life. The content equips learners to support not only the dying person but also their families and carers, navigating complex emotional and ethical landscapes.

    iCQ Level 3 Award In Awareness of End of Life Care, iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 2 Certificate in End of Life Care

    9 learning outcomes27 guidance points3 criteria

    Principles of communication in adult social care settings

    This element explores the foundational role of communication in person-centred care, ensuring individuals' needs, wishes, and preferences are met through adaptable methods while adhering to confidentiality principles. It equips learners to identify and overcome communication barriers, fostering safe, respectful, and effective interactions in diverse adult social care settings.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland, iCQ Level 3 Certificate in Preparing to Work in Adult Social Care, iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    12 learning outcomes25 guidance points3 criteria

    Understanding best practice in relation to falls management

    This subtopic focuses on the practical strategies and interventions used to reduce the risk of falls and to minimise harm when falls occur. It covers environmental, personal, and organisational approaches, including the role of risk assessment, assistive technology, and post-fall procedures. Learners will understand how to empower individuals to reduce their own fall risk and how to respond effectively to mitigate the impact of a fall.

    iCQ Level 2 Certificate in the Awareness and Prevention of Falls

    6 learning outcomes10 guidance points

    Understand the prevention and early intervention of Type 2 diabetes

    This element focuses on equipping learners with the knowledge to identify risk factors, understand preventive measures, and recognise the impact of diet, exercise, and lifestyle on Type 2 diabetes. It enables care professionals to support individuals in making informed health choices and implementing early intervention strategies to reduce the incidence and complications of the condition.

    iCQ Level 2 Certificate in Understanding the Care and Management of Diabetes

    1 learning outcomes6 guidance points

    Understand how loss and grief occurs within end of life care

    This unit element explores the complex emotional processes of loss and grief within end of life care. It covers theoretical models of grief, the diverse ways individuals may experience loss—including anticipatory grief and disenfranchised grief—and the role of care workers in providing compassionate, person-centred support to the bereaved. Additionally, it addresses the professional necessity of self-care and reflective practice to sustain wellbeing while working in emotionally demanding environments.

    iCQ Level 2 Certificate in End of Life Care

    1 learning outcomes8 guidance points

    Principles of the Control of Substances Hazardous to Health

    This subtopic covers the essential principles of COSHH regulations, including the legal framework, risk assessment processes, and control measures for hazardous substances in health and social care settings. Learners will understand their responsibilities in protecting themselves and others from harm, applying practical steps to identify hazards and implement safe working procedures.

    iCQ Level 2 Award in Principles of COSHH

    1 learning outcomes6 guidance points

    Emergency first aid in social care services (NI)

    This subtopic equips learners with essential emergency first aid skills tailored to social care settings in Northern Ireland, covering assessment of incidents and management of unresponsiveness, choking, stroke, chest pain, bleeding, shock, and minor injuries. It emphasizes the legal and ethical responsibilities of a first aider, including consent, infection control, and accurate reporting. Mastery ensures immediate, safe, and effective care while awaiting professional medical assistance, upholding the dignity and safety of vulnerable individuals.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    1 learning outcomes8 guidance points

    Managing risks when supporting an individual with autism

    This subtopic focuses on the practical and ethical dimensions of supporting autistic individuals, emphasizing the societal context that shapes their experiences and the importance of balancing safety with autonomy. Learners will explore strategies for maintaining personal safety while understanding the value of positive risk-taking in promoting independence and quality of life.

    iCQ Level 2 Certificate in Understanding Autism

    5 learning outcomes8 guidance points

    Introduction to duty of care in health, social care or children’s and young people’s settings

    This subtopic introduces the legal and ethical concept of duty of care in adult social care, exploring its implications for practitioners, the support mechanisms available when dilemmas arise, and the proper procedures for responding to complaints. Learners will understand their responsibilities, how to seek guidance, and how to handle complaints effectively to maintain safe, person-centred practice.

    iCQ Level 2 Certificate in Preparing to Work in Adult Social Care

    6 learning outcomes10 guidance points

    Safe moving and positioning of individuals

    This element focuses on the practical skills and knowledge required to safely move and position individuals in health and social care settings. Learners will develop the ability to assess and minimise risks, prepare the environment and equipment, and apply correct moving and handling techniques that maintain the individual's dignity and safety. Mastery of these skills is essential to prevent injury to both the service user and the care worker, and to comply with legal and organisational requirements.

    iCQ Level 2 Award in Moving and Handling People in Health and Social Care

    1 learning outcomes7 guidance points

    Understand different types of medication

    This element covers the classification of medicines, the various types of medication used in health and social care, the routes by which they are administered, and how their effects are monitored. It provides the foundational knowledge required for safe and effective medication administration, ensuring that care workers understand the purpose, delivery, and oversight of pharmacological treatments.

    iCQ Level 2 Certificate in Principles of Medication Administration

    4 learning outcomes7 guidance points

    Awareness of the Mental Capacity Act 2005

    This subtopic provides a comprehensive overview of the Mental Capacity Act 2005, focusing on its five key principles, the assessment of capacity, and the legal framework for making decisions on behalf of individuals who lack mental capacity. It emphasizes the practical application of the Act in adult care settings, including understanding the lawful use of restraint and the critical importance of adhering to the Code of Practice to safeguard individuals' rights and well-being.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 3 Diploma in Adult Care

    8 learning outcomes14 guidance points2 criteria

    Understand the administration of medication to individuals with dementia using a person centred approach

    This subtopic explores the pharmacological treatments available for dementia, including acetylcholinesterase inhibitors and memantine, and emphasises the importance of a person-centred approach in medication administration. It focuses on tailoring medication use to individual needs, monitoring efficacy and side effects, and ensuring that the person’s preferences, dignity, and quality of life remain central to care decisions.

    iCQ Level 3 Award in Awareness of Dementia, iCQ Level 3 Certificate in Dementia Care

    2 learning outcomes12 guidance points2 criteria

    The principles of personalisation in social care

    This subtopic explores personalisation in health and social care, where care and support are tailored to the individual's strengths, preferences, and goals. It covers the legislative framework such as the Care Act 2014, the impact on support delivery including person-centred planning and direct payments, and practical implementation strategies like outcome-focused reviews and risk enablement. Understanding these principles is essential for empowering individuals with learning disabilities to have choice and control over their lives.

    iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

    1 learning outcomes10 guidance points

    Communication and Information Management in Adult Care

    This unit focuses on the principles and practices of effective communication and information management within adult care settings. Learners will explore communication models, develop systems to enhance outcomes for individuals, and implement robust information management processes to ensure data protection, quality, and continuity of care.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    6 learning outcomes9 guidance points

    Review health and safety procedures in the workplace

    This subtopic equips learners with the skills to systematically evaluate workplace health and safety procedures, ensuring compliance with legal obligations and organisational policies. Effective reviews identify gaps, engage stakeholders, and drive continuous improvement, directly contributing to safer working environments and reduced liability.

    iCQ Level 3 Award in Reviewing Health and Safety Procedures in the Workplace

    1 learning outcomes6 guidance points

    Understanding good practice strategies to promote positive behaviours

    This subtopic focuses on proactive strategies and structured plans that promote positive behaviour and reduce the likelihood of challenging behaviour in health and social care settings. It covers the development and use of behavioural and support plans, as well as techniques for managing behaviour that challenges, ensuring the safety and dignity of individuals and staff.

    iCQ Level 2 Certificate in Understanding Behaviour that Challenges

    6 learning outcomes8 guidance points

    Principles of good practice in the prevention and control of infection

    This unit focuses on the essential principles that underpin effective infection control in health and social care workplaces, including standard precautions, risk assessment, and the chain of infection. It emphasizes the critical role of personal hygiene, particularly hand washing techniques, and the correct use of personal protective equipment (PPE) to safeguard both service users and staff. Mastery of these principles is vital for maintaining a safe environment and meeting regulatory standards such as those set by the Care Quality Commission (CQC) and Health and Safety Executive (HSE).

    iCQ Level 2 Certificate in the Principles of Infection Control

    1 learning outcomes8 guidance points

    The principles of mental health awareness

    This element establishes the foundational principles of mental health awareness, encompassing the definitions and spectrum of mental well-being and illness. It critically examines the historical evolution of mental health care provision from institutionalisation to community-based support, highlighting key legislative and social drivers. Additionally, it explores the social context of mental illness, including stigma, discrimination, and the social determinants that shape mental health experiences and outcomes.

    iCQ Level 2 Certificate in Mental Health Awareness

    1 learning outcomes6 guidance points

    Manage conflict in the workplace

    This element focuses on equipping learners with the skills to manage workplace conflict constructively. It covers communication strategies to prevent and de-escalate disputes, understanding human behaviour under stress, and post-conflict procedures to ensure safety and learning. The knowledge gained enables individuals to contribute to a harmonious work environment and comply with organisational policies.

    iCQ Level 2 Award in Conflict Management

    5 learning outcomes8 guidance points

    Communication and Information Sharing

    This element addresses the critical role of effective communication and secure information management in delivering person-centred health and social care. Learners develop skills to identify and meet individual communication requirements, overcome obstacles within their role, apply confidentiality principles ethically, and manage complaints professionally to maintain trust and regulatory compliance.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes6 guidance points

    Contribute to the care of a deceased person

    This subtopic focuses on the holistic after-death care, encompassing cultural and religious considerations, dignified preparation and transfer of the deceased, and emotional support for the bereaved. Learners will develop practical skills in handling deceased individuals with respect and professionalism, while also managing their own emotional responses to death. Mastering these competencies ensures sensitive, person-centred care in end-of-life settings.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 2 Diploma in Care, iCQ Level 3 Certificate in Dementia Care

    12 learning outcomes28 guidance points3 criteria

    Adult Safeguarding

    This subtopic covers the fundamental principles of adult safeguarding, including the legal and regulatory frameworks that protect vulnerable adults from abuse and neglect. Learners will explore how to recognize signs of abuse, reduce the likelihood of abuse through proactive measures, and respond appropriately to disclosures or suspicions of abuse. The focus is on practical application within health and social care settings, ensuring that care workers understand their responsibilities in promoting safety and well-being, and the appropriate use of restrictive practices only as a last resort.

    iCQ Level 2 Adult Social Care Certificate

    6 learning outcomes10 guidance points

    Understand how to work in end of life care

    This subtopic equips learners with the essential understanding needed to work effectively in end of life care, exploring diverse perspectives on death and dying, the core aims and policies guiding practice, and the communication skills vital for sensitive interactions. It also covers how to identify and access appropriate support services for individuals and their families, ensuring a holistic, person-centred approach in real-world care settings.

    iCQ Level 2 Award In Awareness of End of Life Care

    1 learning outcomes9 guidance points

    Administering medication to individuals and monitoring the effects

    This subtopic covers the essential knowledge and skills required for the safe administration of medication in adult care settings. It includes understanding relevant legislation, policies, and procedures, as well as the different types of medication and their uses. Learners will develop practical competencies in preparing for and administering medication, monitoring its effects, and ensuring safety and accuracy throughout the process.

    iCQ Level 3 Diploma in Adult Care (England)

    6 learning outcomes10 guidance points

    Leading mentoring and coaching in adult social care

    This unit covers leading mentoring and coaching in adult care settings, including understanding responsibilities and planning/implementing programmes. Learners will manage the entire process to support staff development.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    1 learning outcomes6 guidance points

    Purpose and principles of Independent Advocacy

    This element explores the essential role of independent advocacy within dementia care, ensuring that individuals with dementia have their rights, wishes, and preferences respected when they may struggle to communicate or make decisions. Learners will examine the underpinning principles such as empowerment, autonomy, and non-instructed advocacy, alongside the historical development of advocacy movements and the legal framework including the Mental Capacity Act 2005. The content covers various advocacy models (e.g., instructed, non-instructed, peer, and group advocacy) and their specific applications, as well as the professional boundaries, duties, and national standards that govern independent advocates in health and social care settings.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes10 guidance points

    Lead and manage group living for adults

    This element focuses on the leader's role in shaping the physical and social environment of group living settings to optimize individuals' well-being and autonomy. It encompasses designing accessible spaces, coordinating meaningful daily activities, and fostering a positive culture that respects diversity and promotes engagement. Effective leadership in this area requires balancing regulatory compliance with person-centered practices to achieve positive outcomes for all residents.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    3 learning outcomes22 guidance points3 criteria

    Facilitate learning and development activities to meet individual needs and preferences

    This subtopic focuses on the design, facilitation, and evaluation of learning and development activities tailored to individual needs in adult care settings. It emphasizes promoting independence and well-being through person-centred planning, effective communication, and risk management. Learners will develop skills to plan progressive activities, engage individuals, and critically evaluate outcomes to improve practice.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 3 Diploma in Adult Care, iCQ Level 2 Diploma in Care

    13 learning outcomes30 guidance points3 criteria

    Introduction to personalisation in social care

    Personalisation in social care is a fundamental principle that places the individual at the centre of their own care and support, giving them choice and control over how their needs are met. This subtopic explores the core concepts of personalisation, the systems that enable it (such as personal budgets and direct payments), and the practical implementation of personalised approaches in daily practice. Learners will understand how personalisation transforms the relationship between service users and providers, shifting from a one-size-fits-all model to a tailored, person-led approach.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes17 guidance points2 criteria

    Implementing the knowledge, skills and behaviours expected of a lead adult care worker

    This element focuses on the role of a lead adult care worker in embedding the six C's (Care, Compassion, Competence, Communication, Courage, and Commitment) into daily practice. It requires analysing the impact of these values, evaluating leadership behaviours, and demonstrating their application through practical scenarios and reflective accounts. The learner must also lead a team by modelling effective communication and compassionate care, support colleagues in developing their understanding, and reflect on personal practice to drive continuous improvement.

    iCQ Level 3 Diploma in Adult Care (England)

    6 learning outcomes9 guidance points

    Health and Wellbeing

    This subtopic covers essential health and safety practices within health and social care settings, directly contributing to the physical and psychological wellbeing of service users and staff. It includes infection prevention, safe moving and handling, handling hazardous substances, and using risk assessments to create a safe environment. Mastery of these skills ensures compliance with legal requirements specific to Northern Ireland, such as the Health and Safety at Work (Northern Ireland) Order 1978, and promotes a culture of safety and dignity.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes12 guidance points

    Understand person-centred approaches in adult social care settings

    This subtopic delves into the core principles of person-centred care within adult social care in Northern Ireland, focusing on tailoring support to individual preferences, needs, and values. It emphasizes practical implementation strategies that respect dignity, autonomy, and active participation, while balancing risk management and consent. Learners will explore how to empower individuals to make informed choices and enhance their well-being through collaborative and respectful approaches.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    1 learning outcomes8 guidance points

    Develop provision for family support

    This element equips leaders in health and social care to strategically develop and implement family support services that are compliant with UK legislation and responsive to diverse family needs. It emphasises the practical translation of policy into practice, from co-designing provision with stakeholders to leading teams in building strengths-based, positive relationships. Learners will critically evaluate frameworks such as the Children Act 1989/2004 and the Care Act 2014 to ensure integrated, outcome-focused support for children, young people, and their families.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes7 guidance points

    Nutrition and Hydration

    This subtopic covers the essential principles of food safety, nutrition, and hydration in adult social care settings. Learners will explore how to support individuals with their dietary needs while adhering to safety regulations, promoting health and well-being, and respecting individual preferences and cultural requirements.

    iCQ Level 2 Adult Social Care Certificate

    6 learning outcomes8 guidance points

    Support individuals who are bereaved

    This element covers the knowledge and skills required to provide effective bereavement support to individuals in end-of-life care settings. It explores the psychological, emotional, social and spiritual effects of loss, and teaches person-centred approaches to facilitate healthy grieving while maintaining professional boundaries and self-awareness.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 3 Certificate in Dementia Care

    2 learning outcomes11 guidance points2 criteria

    Introductory awareness of models of disability

    This element introduces learners to the contrasting medical and social models of disability, exploring how they shape perceptions, care practices, and outcomes. It examines the impact of adopting each model on individuals' autonomy, dignity, and overall wellbeing within health and social care settings.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes6 guidance points

    End of life and dementia care

    This element explores the complex interplay between dementia and end-of-life care, emphasizing person-centred approaches that respect the individual's identity, preferences, and holistic needs. It examines how cognitive decline affects pain expression and communication, necessitating skilled observational assessment and non-pharmacological interventions to alleviate distress. Additionally, it addresses the emotional, practical, and informational support required by family carers, promoting collaborative partnerships and anticipatory grief counselling.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England), iCQ Level 2 Diploma in Care, iCQ Level 3 Certificate in Working in End of Life Care

    10 learning outcomes25 guidance points3 criteria

    Leadership and Management in Adult Care

    This subtopic explores the distinction between leadership and management within adult care, examining key theories such as transformational and situational leadership, and how they can be practically applied to inspire teams, manage resources, and drive forward a person-centred vision. Learners will develop the skills to lead by example in complex care environments, ensuring regulatory compliance while fostering a culture of continuous improvement and ethical practice.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes10 guidance points

    Support individuals who are distressed

    This subtopic examines the multifaceted nature of distress in end-of-life care contexts, covering emotional, psychological, and existential causes. It equips learners with practical skills to assess distress, implement supportive interventions, and maintain professional boundaries while recording outcomes accurately for continuity of care.

    iCQ Level 3 Certificate in Working in End of Life Care

    1 learning outcomes5 guidance points

    Help individuals address their substance use through an action plan

    This subtopic focuses on supporting individuals in adult care settings to address substance use through structured action plans. It covers understanding the background of substance use, collaboratively developing personalized action plans, and reviewing these plans to ensure effectiveness and adapt to changing needs.

    iCQ Level 3 Diploma in Adult Care

    6 learning outcomes10 guidance points

    Infection prevention and control in an adult care setting

    This element focuses on the adult care worker's responsibilities in preventing and controlling infection within care settings. It covers the chain of infection, standard precautions, and the correct application of hand hygiene and PPE, ensuring both staff and service users are protected from healthcare-associated infections.

    iCQ Level 3 Diploma in Adult Care (England)

    6 learning outcomes9 guidance points

    Understand the role of the social care worker

    This element explores the professional responsibilities of a social care worker, emphasizing the establishment and maintenance of effective working relationships with individuals, colleagues, and other professionals. It highlights the necessity of adhering to agreed ways of working as set out by the employer, including policies, procedures, and codes of practice. Additionally, it underscores the critical importance of partnership working to deliver holistic, person-centred care, ensuring that the individual's needs and preferences are at the centre of all collaborative efforts.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    1 learning outcomes6 guidance points

    Leading outcome based and person-centred practice in adult care

    This element focuses on leading outcome-based and person-centred practice within adult care services. It covers understanding the principles of person-centred care, the value of partnership working, and the role of relationships in promoting health and wellbeing. Learners will develop the skills to lead practice that enables individuals to achieve their desired outcomes and promotes their overall health and wellbeing.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 learning outcomes10 guidance points

    Facilitate person centred assessment to support wellbeing

    This subtopic focuses on the facilitation of person-centred assessment within adult care settings, ensuring that the individual's preferences, needs, and strengths are central. It involves understanding theoretical frameworks and principles of assessment, collaborative partnership working, and the practical application of assessment tools to promote wellbeing. Practitioners will learn to integrate holistic approaches that empower individuals and support their autonomy and dignity.

    iCQ Level 4 Diploma in Adult Care

    5 learning outcomes10 guidance points

    Implement therapeutic group activities

    This element focuses on the principles and practical implementation of therapeutic group activities within health and social care settings. It covers planning, preparation, support, and evaluation, emphasizing the role of the care worker in facilitating meaningful engagement and positive outcomes for individuals. Learners will develop skills to assess group dynamics, manage risks, and adapt activities to meet diverse needs.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    5 learning outcomes8 guidance points

    Contribute to the effectiveness of teams

    This subtopic focuses on the learner's ability to actively contribute to team effectiveness within health and social care settings. It emphasises understanding one's own role and its impact on team performance, engaging in reflective practice to enhance personal development, managing time and commitments reliably, and fostering positive working relationships. Mastering these elements ensures safe, coordinated, and person-centred care delivery.

    iCQ Level 2 Diploma in Care

    1 learning outcomes8 guidance points

    Personal Development

    This subtopic focuses on the creation and implementation of a personal development plan (PDP) within the context of adult social care. It emphasizes the importance of continuous professional development, self-reflection, and the acquisition of new knowledge and skills to enhance care practice. Learners will explore how to identify learning needs, set achievable goals, and utilize supervision and feedback to support their professional growth.

    iCQ Level 2 Adult Social Care Certificate

    4 learning outcomes8 guidance points

    Support individuals at the end of life

    This subtopic equips learners with the knowledge and skills to provide compassionate, person-centred end-of-life care for individuals with dementia. It emphasises legal and ethical frameworks, advance care planning, collaborative working, and sensitive communication, ensuring dignity and rights are upheld. Learners will also explore support services and strategies to manage their own emotional wellbeing when witnessing death and dying.

    iCQ Level 3 Certificate in Dementia Care, iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    9 learning outcomes16 guidance points2 criteria

    Support Individuals With Specific Communication Needs

    This unit equips learners with the skills to identify, assess, and respond to the unique communication requirements of individuals receiving end-of-life care. It emphasizes the use of personalised communication methods, including non-verbal techniques, assistive technology, and collaborative strategies, to ensure the individual's preferences, dignity, and emotional wellbeing are central to all interactions. Effective communication support is critical in enabling individuals to express needs, make informed choices, and maintain meaningful relationships during this sensitive stage of life.

    iCQ Level 3 Certificate in Working in End of Life Care

    1 learning outcomes6 guidance points

    Leading partnership working in adult care

    This element focuses on the leadership of partnership working within adult care services, emphasizing the importance of building and maintaining effective relationships with individuals, their families, and other professionals. It covers the context of partnership working, strategies for leading collaborative practice, managing conflict, and working across agencies to achieve positive outcomes for service users.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    5 learning outcomes8 guidance points

    Increase awareness about drugs, alcohol or other substances with individuals and groups

    This element focuses on equipping health and social care practitioners with the knowledge and skills to raise awareness about substance use, including alcohol and drugs, among individuals and groups. It covers UK and Northern Ireland-specific legislation, the physiological and psychological effects of substances, available treatments, and the importance of assessing and addressing individuals' existing knowledge, attitudes, and values. Practitioners learn to deliver accurate, non-judgemental information and support that promotes informed choices and reduces harm.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes9 guidance points

    Manage domiciliary services

    This subtopic focuses on the leadership and management of domiciliary care services, which provide personal care and support to individuals in their own homes. It covers the key factors influencing service delivery, including regulatory requirements, resource management, and person-centred approaches. Learners will develop skills in implementing safe working systems, supervising practitioners, responding to changes and emergencies, and managing human resources effectively to ensure high-quality, compliant care.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    7 learning outcomes10 guidance points

    Identify and act upon immediate risk of danger to substance misusers

    This subtopic focuses on the skills and knowledge required to recognize and respond to immediate dangers faced by individuals who misuse substances. It covers the identification of risk indicators, the assessment of urgency, and the implementation of appropriate emergency actions, including seeking urgent medical assistance and following organizational protocols. Practical application involves working within legal and ethical frameworks, maintaining safety, and documenting incidents accurately.

    iCQ Level 3 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    6 learning outcomes15 guidance points2 criteria

    Introduction to leadership and management within adult care

    This subtopic introduces learners to the fundamental distinctions between leadership and management in adult care settings. It explores key theoretical principles and models that underpin effective practice, and contextualizes the learner’s own role in applying these concepts to promote high-quality, person-centred care. Understanding these foundations is crucial for developing the skills needed to inspire teams, manage resources, and drive continuous improvement in care environments.

    iCQ Level 3 Diploma in Adult Care (England)

    1 learning outcomes6 guidance points

    Privacy and Dignity

    This subtopic focuses on the fundamental principles of privacy and dignity within adult social care, emphasizing the importance of person-centred care. It covers practical strategies for maintaining privacy and dignity, supporting individuals in making informed choices, and promoting active participation in their own care to enhance their quality of life and autonomy.

    iCQ Level 2 Adult Social Care Certificate

    5 learning outcomes6 guidance points

    Facilitate support planning to ensure positive outcomes for individuals and to support wellbeing

    This subtopic equips learners with the skills to facilitate collaborative support planning that drives positive, person-centred outcomes in adult care. It integrates the use of assistive technology and outcome-based principles to empower individuals, ensuring plans are co-designed, implemented, and regularly reviewed in partnership to promote sustained wellbeing.

    iCQ Level 4 Diploma in Adult Care

    5 learning outcomes8 guidance points

    Meet Food Safety Requirements when Providing Food and Drink for Individuals

    This subtopic focuses on the practical application of food safety measures within health and social care settings, ensuring that individuals receive safe, nutritious food and drink that meets their specific needs. Learners must understand and implement hygiene practices, comply with legal and organisational requirements, and handle food from preparation to disposal while preventing contamination and promoting dignity.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 2 Diploma in Care

    7 learning outcomes17 guidance points2 criteria

    Support individuals in the use of assistive technology

    This subtopic focuses on equipping learners with the knowledge and skills to understand, select, support, and evaluate assistive technology for individuals with dementia. It covers a range of devices designed to promote independence, safety, and well-being, and emphasises person-centred approaches to ensure technology meets the individual's preferences and needs. Learners apply this knowledge in real-world care settings, collaborating with individuals, families, and multidisciplinary teams to enhance quality of life through effective technology use.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes10 guidance points

    Explore models of disability

    This element examines the key models of disability—such as the medical, social, and affirmative models—and their implications for practice. It emphasizes critical analysis of how these models influence service delivery, organisational policies, and the empowerment of individuals. Learners will explore strategies to lead and develop others' understanding to promote inclusive, person-centred support.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes6 guidance points

    Facilitate change in health and social care or children and young people’s settings

    This subtopic explores the systematic approach to leading and managing change within health, social care, and children's services. It examines theoretical frameworks such as Lewin's three-step model and Kotter's eight-step process, applied to real-world service improvements. Learners will develop the practical skills to engage stakeholders, plan, implement, and evaluate change initiatives that enhance service user outcomes and organisational effectiveness.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes9 guidance points

    Lead in the moving and positioning of individuals in accordance with their plan of care

    This element equips adult care leaders with the knowledge and skills to oversee safe moving and positioning practices, ensuring compliance with legislation and individual care plans. It covers the anatomical and physiological principles underpinning safe movement, risk minimisation, and the practical application of techniques to protect both individuals and staff.

    iCQ Level 3 Diploma in Adult Care (England)

    6 learning outcomes9 guidance points

    Give presentations to groups

    This element focuses on the skills and knowledge required to plan, deliver, and evaluate group presentations within an adult care setting. It covers the analysis of organisational policies, the design of presentation plans, effective delivery techniques, and reflective practice to enhance future presentations. The practical application ensures that learners can communicate information effectively to diverse audiences, facilitating learning and development in a professional care environment.

    iCQ Level 4 Diploma in Adult Care

    6 learning outcomes10 guidance points

    Leading team learning and professional development in adult care

    This subtopic examines the leader’s role in fostering a culture of continuous professional development within adult care settings. It emphasizes translating theories of adult learning into practical team development strategies that improve service delivery and care outcomes. Learners explore how to assess learning needs, design inclusive development plans, and evaluate the impact of learning on practice, aligning with regulatory and best practice standards.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    1 learning outcomes6 guidance points

    Move and position individuals in accordance with their care plan

    This subtopic covers the essential knowledge and skills required to safely move and position individuals in health and social care settings, in accordance with their care plan. It emphasises the importance of understanding relevant legislation, national guidelines, and local policies, as well as the anatomy and physiology that underpins safe handling. Learners will develop the ability to assess and minimise risks, perform moving and positioning techniques competently, and recognise when to seek advice or assistance from others.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Adult Care, iCQ Level 2 Diploma in Care

    7 learning outcomes26 guidance points3 criteria

    Support the spiritual wellbeing of individuals

    This element focuses on recognising and addressing the spiritual dimensions of care for individuals nearing the end of life. It explores how spirituality, distinct from religious practice, encompasses meaning, purpose, and connection, and how these can profoundly influence well-being. Learners will develop skills to assess and support spiritual needs sensitively, while reflecting on how their own values and beliefs shape care delivery.

    iCQ Level 3 Certificate in Working in End of Life Care

    1 learning outcomes9 guidance points

    Diabetes Awareness

    This unit provides essential knowledge about diabetes mellitus, its types, causes, and the implications for health and well-being. It emphasizes the importance of person-centred care, nutritional management, and regular monitoring in supporting individuals with diabetes, while exploring the psychological and social factors that affect their experience. Understanding these elements is crucial for care workers to promote health, prevent complications, and support integrated care for related conditions.

    iCQ Level 2 Diploma in Care

    7 learning outcomes10 guidance points

    Interact with and support individuals using telecommunications

    This subtopic focuses on the skills and knowledge required to interact with and support individuals using telecommunications in adult care settings. It covers legal and local requirements, practical use of technology, engagement strategies, risk identification, and appropriate termination of interactions, ensuring safe and effective remote support.

    iCQ Level 3 Diploma in Adult Care, iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes17 guidance points2 criteria

    Manage finance within own area of responsibility in health and social care or children and young people's setting

    This subtopic focuses on equipping leaders and managers in adult care settings with the essential skills to effectively oversee financial operations. It covers the principles of financial management, the practicalities of budget planning, ongoing budget control, and the critical evaluation of expenditures to ensure resources are used efficiently to deliver high-quality care services.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care

    7 learning outcomes13 guidance points2 criteria

    Safeguarding Children

    This subtopic focuses on the essential principles and practices for safeguarding children within the adult social care context. It covers legal and regulatory frameworks, types of abuse and neglect, and the roles and responsibilities of care workers in identifying and responding to concerns. Practical application includes recognizing signs of abuse, following safeguarding procedures, and working collaboratively with other agencies to protect children's welfare.

    iCQ Level 2 Adult Social Care Certificate

    6 learning outcomes10 guidance points

    Supporting individuals with loss and grief before death

    This topic covers supporting individuals and others through loss and grief before death, including understanding the impact and managing own feelings. It is relevant for end of life care settings.

    iCQ Level 3 Certificate in Working in End of Life Care

    1 learning outcomes6 guidance points

    Lead and manage a team within a health and social care or children and young people’s setting

    This element focuses on the knowledge and skills required to lead and manage a team effectively within adult care settings. It emphasises the importance of fostering a positive culture, establishing a shared vision, and supporting individual team members to achieve agreed objectives while maintaining high standards of care.

    iCQ Level 4 Diploma in Adult Care, iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    7 learning outcomes15 guidance points2 criteria

    Lead learning and development within adult care

    This element focuses on the skills and knowledge required to lead learning and development activities within an adult care setting. It covers identifying training needs, planning and delivering learning opportunities, and evaluating their impact on practice and service user outcomes. Effective leadership in learning ensures that the workforce remains competent, confident, and compliant with regulatory standards, ultimately promoting safe and high-quality care.

    iCQ Level 3 Diploma in Adult Care (England)

    5 learning outcomes6 guidance points

    Understand own role

    This element explores the foundational knowledge required to understand one's own role within adult social care settings. It encompasses the importance of adhering to agreed ways of working as defined in job descriptions, policies, and care plans, while recognizing the boundaries of the role. Learners grasp how to establish and maintain effective working relationships with colleagues, individuals receiving care, and other professionals.

    iCQ Level 2 Adult Social Care Certificate

    1 learning outcomes6 guidance points

    Leading the vision of an adult care service

    This element focuses on the strategic leadership of adult care services, emphasizing the development and implementation of a compelling vision. It covers the process of creating a shared vision that aligns with regulatory standards and stakeholder needs, and the practical strategies for embedding this vision into daily practice, ensuring team commitment and sustainable service improvement.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    4 learning outcomes5 guidance points

    Facilitate coaching and mentoring of practitioners in health and social care or children and young people’s settings

    This unit develops leadership capability in facilitating coaching and mentoring to enhance practice, performance, and professional development of staff within health, social care, or children and young people’s settings. Learners critically evaluate the benefits, systematically identify needs, design and implement structured coaching and mentoring activities, and review outcomes to drive service improvement and person-centred care.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes8 guidance points

    Lead and manage a team in the care sector

    This unit focuses on developing the skills to effectively lead and manage a team within an adult care setting, ensuring high-quality, person-centred care. Learners will demonstrate the ability to engage and support team members through clear communication and reflective practice, manage performance using agreed standards and feedback, and resolve conflicts or problems promptly to maintain a positive working environment. Practical application includes supervising staff, conducting appraisals, and addressing challenges such as underperformance or interpersonal disputes, all while adhering to regulatory requirements and promoting a culture of continuous improvement.

    iCQ Level 3 Diploma in Adult Care

    1 learning outcomes6 guidance points

    Prepare for and carry out extended feeding techniques

    This subtopic equips learners with the essential knowledge and skills to safely prepare for and carry out extended feeding techniques, such as enteral tube feeding, for individuals in health and social care settings. It integrates understanding of relevant anatomy and physiology, legislative frameworks, risk management, and person-centred care, emphasising accurate record-keeping and effective communication with the multidisciplinary team. Mastery of these competencies ensures the dignity, safety, and nutritional well-being of individuals requiring extended feeding support.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Diploma in Adult Care

    15 learning outcomes24 guidance points3 criteria

    Manage induction in health and social care or children and young people’s settings

    This subtopic focuses on the critical role of induction in health and social care or children and young people's settings, ensuring new staff are equipped with essential knowledge, skills, and values to deliver safe, effective, and person-centred care. It covers the purpose, management, support, evaluation, and continuous improvement of induction processes, emphasising compliance with regulatory standards and fostering a culture of reflective practice.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 4 Diploma in Adult Care

    7 learning outcomes21 guidance points2 criteria

    Support person-centred thinking and planning

    This subtopic explores the fundamental shift from traditional care to person-centred thinking, planning, and reviews in dementia care, emphasising the individual's right to self-determination, choice, and involvement in all aspects of care planning. It equips learners with the skills to facilitate collaborative care plans that reflect the unique biography, preferences, strengths, and aspirations of the person with dementia, ensuring reviews continuously adapt to changing needs. Application is embedded through reflective practice, encouraging learners to consider how person-centred principles apply to their own professional development and daily interactions.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes6 guidance points

    Move and position individuals in accordance with their plan of care

    This element covers the knowledge and skills required to move and position individuals safely, in line with their agreed care plan. It includes understanding relevant anatomy and physiology, legislation, risk assessment, preparation, and the actual moving and positioning techniques, as well as knowing when to seek advice from others.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes10 guidance points

    Duty of care

    This element focuses on the legal and ethical concept of duty of care in health and social care settings. It explores how care workers must balance their responsibilities to keep individuals safe with the rights of individuals to make their own choices and take risks. The element also covers how to handle dilemmas, access support, and respond to complaints effectively.

    iCQ Level 2 Diploma in Care

    6 learning outcomes8 guidance points

    Maintaining the Independent Advocacy relationship

    This element focuses on the practical and ethical challenges of maintaining an independent advocacy relationship. It covers responding to practice dilemmas, managing conflict, record-keeping, prioritisation, use of personal values and power, supervision, networking, and safeguarding concerns. The content is essential for advocates to ensure they act in the client's best interest while upholding professional standards.

    iCQ Level 3 Diploma in Adult Care

    8 learning outcomes16 guidance points

    Support positive risk taking for individuals

    This element focuses on enabling individuals living with dementia to engage in everyday activities that involve risk, balancing safety with autonomy and well-being. It covers the principles of positive risk-taking, person-centred assessment, legal frameworks, and the practical skills needed to support individuals' decisions while managing duty of care responsibilities.

    iCQ Level 3 Certificate in Dementia Care

    6 learning outcomes8 guidance points

    Leading a team within adult care

    This subtopic focuses on the knowledge and skills required to lead a care team effectively, ensuring high-quality, person-centred care delivery. It covers team dynamics, communication strategies, conflict resolution, and quality assurance mechanisms. Learners will develop the ability to evaluate and enhance team performance in line with regulatory standards.

    iCQ Level 3 Diploma in Adult Care (England)

    6 learning outcomes8 guidance points

    Manage physical resources

    This subtopic focuses on the effective management of physical resources within an adult care setting, emphasizing sustainability, accurate identification of needs, procurement, and ongoing monitoring. It equips leaders with the skills to balance cost-efficiency, environmental responsibility, and quality of care, ensuring resources are used optimally to support service users and staff.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care, iCQ Level 3 Diploma in Adult Care, iCQ Level 4 Diploma in Adult Care

    15 learning outcomes22 guidance points3 criteria

    Leading the workforce to use and develop digital skills in adult care

    This element focuses on the leadership role in promoting digital skills within adult care services. It covers evaluating one's own digital competencies, supporting the development of digital skills in individuals and teams, and leading the integration of digital technology to enhance care quality. Practical application includes conducting skills audits, implementing training plans, and reviewing practice to ensure effective and safe use of digital tools.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    4 learning outcomes5 guidance points

    Facilitate the development of effective group practice in health and social care or children and young people’s settings

    This subtopic focuses on equipping leaders with the skills to effectively facilitate group practice within health, social care, and children’s services. It covers group dynamics, creating supportive environments, using authority constructively, and evaluating group outcomes to improve service delivery and team performance.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes7 guidance points

    Work in a Person-Centred Way

    This subtopic focuses on the principles and practical application of person-centred care within adult social care. It covers the core values that underpin this approach, the importance of understanding mental capacity, and the practical skills needed to support individuals' comfort, identity, and overall wellbeing. Learners will develop the ability to tailor care to each individual's unique needs, preferences, and history, thereby promoting dignity, respect, and autonomy.

    iCQ Level 2 Adult Social Care Certificate

    6 learning outcomes10 guidance points

    Understand Advance Care Planning

    Advance care planning (ACP) is a voluntary process of discussion between an individual, their family, and care providers to clarify preferences for future care and treatment, particularly when the individual may lose capacity. This subtopic covers the principles, process, and person-centred approach to ACP, ensuring that care is aligned with the individual's values and wishes. Practical application includes supporting individuals to document their preferences, reviewing plans regularly, and ensuring legal and ethical compliance.

    iCQ Level 3 Certificate in Working in End of Life Care

    6 learning outcomes8 guidance points

    Principles and Values

    This element focuses on embedding fundamental principles and values into daily health and social care practice, ensuring service users are treated with dignity, respect, and autonomy. Learners must demonstrate competence in obtaining informed consent, delivering person-centred care, upholding duty of care, and supporting positive risk taking, while actively promoting choice, participation, and wellbeing. It also covers safeguarding responsibilities, including recognising and responding to abuse, understanding legal frameworks, and fostering equality and inclusion through accessible information and inclusive practice.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland), iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    13 learning outcomes21 guidance points2 criteria

    Obtain venous blood samples

    This element equips learners with the essential skills and knowledge to safely and competently obtain venous blood samples in accordance with legislative frameworks and best practice guidelines. It integrates understanding of relevant anatomy and physiology with practical venepuncture techniques, ensuring patient safety and sample integrity from preparation through to transportation.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland) , iCQ Level 3 Diploma in Adult Care

    2 learning outcomes16 guidance points2 criteria

    Lead Communication in adult care settings

    This element focuses on the advanced leadership skills required to manage and enhance communication within adult care settings. It covers the analysis of diverse communication needs, the application of legislative and ethical frameworks, the use of assistive technologies, and the development of strategies to empower individuals through effective interaction.

    iCQ Level 4 Diploma in Adult Care

    6 learning outcomes10 guidance points

    Principles of supporting individuals with a learning disability to access healthcare

    This element equips learners with the essential principles for enabling individuals with a learning disability to equitably access healthcare services. It covers the legal and policy frameworks that protect rights, the range of healthcare services and roles of professionals involved, and the practical application of health action plans and annual checks to promote long-term wellbeing. The focus is on recognizing and addressing the specific barriers faced, ensuring support is person-centred and compliant with current guidance.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes9 guidance points

    Leading the support for individuals to manage pain and discomfort

    This unit focuses on developing the skills to lead effective pain management in adult care settings. Learners will explore the multifaceted nature of pain, its impact on well-being, and the essential components of holistic assessment, intervention, and evaluation. Central to this is the ability to coordinate and model best practice, ensuring person-centred, evidence-based care that empowers individuals and minimises discomfort.

    iCQ Level 3 Diploma in Adult Care (England)

    1 learning outcomes7 guidance points

    Support use of medication in social care settings

    This subtopic focuses on the safe and person-centred support of medication use within social care settings, specifically tailored to individuals living with dementia. It covers the legal and ethical frameworks, roles and responsibilities of care workers, practical techniques for administering, storing, and disposing of medications, and the importance of accurate recording and promoting individual rights. Mastery of this unit ensures that learners can competently manage medication-related tasks while upholding dignity, consent, and safety for those in their care.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes9 guidance points

    Manage individuals' development in the workplace

    This unit focuses on equipping care managers with the skills to manage the professional growth of adult care staff. It involves conducting effective performance appraisals and providing tailored support for learning and development to enhance team competence and care quality.

    iCQ Level 3 Diploma in Adult Care

    5 learning outcomes7 guidance points

    Manage care for individuals with learning disabilities and/or autism

    This subtopic addresses the strategic leadership and management of care services for individuals with learning disabilities and/or autism within an adult care setting. It covers understanding the legislative, policy, and historical context, leading person-centred practice that promotes empowerment and independence, developing team knowledge of learning disabilities and co-occurring conditions like dementia, and implementing robust quality assurance processes to continuously improve service delivery. Effective leadership in this area requires a commitment to rights-based approaches, co-production, and challenging discriminatory attitudes to achieve positive outcomes.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    1 learning outcomes8 guidance points

    Manage residential adult care services

    This subtopic focuses on the leadership and operational management skills required to run a residential adult care service effectively. It encompasses understanding regulatory and ethical frameworks, managing resources, ensuring high-quality person-centred care, robust safeguarding, effective human resource practices, and the ability to respond to emergencies. Practical application involves balancing day-to-day demands with strategic planning to meet the needs of vulnerable adults and comply with legal standards.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes4 guidance points

    Understand how to support individuals during the last days of life

    This subtopic explores the holistic support required for individuals in their final days, covering physical comfort, emotional and spiritual needs, and effective communication with the dying person and their family. It emphasizes person-centred care, the impact of death on all involved, post-death procedures, and self-care strategies for care workers, essential for competent end-of-life practice.

    iCQ Level 3 Certificate in Working in End of Life Care, iCQ Level 3 Award In Awareness of End of Life Care

    2 learning outcomes15 guidance points2 criteria

    Lead health and safety in adult care settings

    This element focuses on the lead practitioner's role in overseeing health and safety within adult care settings. It covers understanding legal duties, managing risks, and promoting a culture of safety among staff and service users. Learners must demonstrate the ability to not only work safely themselves but also to guide and support colleagues in maintaining high standards of health and safety practice.

    iCQ Level 4 Diploma in Adult Care

    6 learning outcomes10 guidance points

    Understand and enable interaction and communication with individuals who have dementia

    This subtopic focuses on understanding the complex factors that influence communication in individuals with dementia, including cognitive decline, sensory impairments, and environmental triggers, and applying this knowledge to enable positive, person-centred interactions. Practical application involves using a range of adaptive verbal and non-verbal techniques to maintain the individual's identity, reduce distress, and promote meaningful engagement in care settings.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes8 guidance points

    Provide active support

    This element focuses on the principles and practice of active support, a person-centred model that empowers individuals with disabilities to participate meaningfully in daily life. It covers understanding the ethos of enabling rather than doing for, interacting positively to promote engagement, implementing tailored daily plans, and maintaining accurate records of participation to evidence person-centred outcomes.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes8 guidance points

    Mentoring and coaching in adult social care

    This element explores the distinct yet complementary practices of mentoring and coaching within adult social care settings, emphasizing their vital role in workforce development and person-centred support. Learners will examine how to apply structured mentoring and coaching frameworks to agree goals, facilitate professional growth, and review outcomes in partnership, ultimately fostering a culture of continuous improvement that enhances care quality and staff well-being.

    iCQ Level 3 Diploma in Adult Care (England)

    1 learning outcomes6 guidance points

    Implement the positive behavioural support model

    This subtopic focuses on embedding the Positive Behavioural Support (PBS) model into practice, a holistic, person-centred framework designed to enhance quality of life and reduce challenging behaviour through understanding its function. Learners will explore the contextual nature of behaviour, conduct functional analyses, and develop multi-component support plans integrating primary prevention, early intervention, and non-aversive reactive strategies, all underpinned by ethical, rights-based approaches within health and social care leadership.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes8 guidance points

    Prepare environments and resources for use during healthcare activities

    This element focuses on the systematic preparation and management of environments, medical equipment, devices, and resources in healthcare settings. It covers understanding the principles of preparation, demonstrating practical skills in setting up and checking resources, and ensuring readiness for subsequent use, all within the context of safety, infection control, and person-centred care.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    4 learning outcomes8 guidance points

    Manage personal performance and development

    This element focuses on the essential skills of self-management and continuous professional development within adult care settings. It covers the ability to evaluate and improve personal performance, effectively prioritize and organize workload, proactively identify learning needs, and construct and follow a meaningful personal development plan. These competencies are critical for delivering high-quality care, meeting regulatory standards, and fostering career progression.

    iCQ Level 3 Diploma in Adult Care

    1 learning outcomes8 guidance points

    Manage Self for Leadership in Adult Care

    This subtopic focuses on the leader’s ability to critically reflect on their own values, beliefs, and behaviours to enhance leadership effectiveness in adult care settings. It involves proactively managing time, priorities, and emotional responses while committing to ongoing professional growth through structured development plans. Mastering self-management ensures leaders model best practice, adhere to regulatory standards, and drive quality improvement within their teams.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes8 guidance points

    Manage dementia care practices within adult care

    This element focuses on the leadership and management of dementia care within adult care services. It covers understanding dementia, leading teams to support individuals and others, promoting wellbeing, managing risk, and working in partnership with families and professionals. The practical application involves developing person-centred care plans, implementing risk assessments, and fostering collaborative relationships to enhance quality of life for individuals living with dementia.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    5 learning outcomes8 guidance points

    Equality and inclusion in care settings

    This element explores the fundamental principles of equality and inclusion within care settings, emphasising the legal and ethical duty to provide fair and respectful support. Learners will examine how to embed inclusive practice into daily routines, ensuring that individuals' diverse needs, preferences, and rights are upheld. The content equips care workers with the knowledge to challenge discrimination and access the necessary resources to promote an environment where every person feels valued and empowered.

    iCQ Level 2 Diploma in Care

    6 learning outcomes10 guidance points

    Understand and meet the nutritional requirements of individuals with dementia

    This subtopic focuses on the distinctive nutritional requirements of individuals with dementia, exploring how cognitive decline affects eating behaviors and the critical role of the mealtime environment in promoting adequate intake. It equips learners with the skills to implement person-centered strategies that support individuals to enjoy good nutrition and maintain health and well-being.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes5 guidance points

    Lead practice for managing and disseminating records and reports

    This element focuses on the leadership responsibilities for managing records and reports in adult care settings. It covers legal and regulatory compliance, the preparation of accurate and confidential documentation, and the use of records to inform professional judgement. Learners will also develop skills in leading teams to maintain audit-ready documentation and critically evaluate information sharing for safeguarding and multi-agency collaboration.

    iCQ Level 4 Diploma in Adult Care

    5 learning outcomes10 guidance points

    Work with families, carers and individuals during times of crisis

    This element focuses on the knowledge and skills required to support individuals, carers, and families during crises in end of life care. It covers relevant legislation, policy, and practice, developing risk management strategies, responding effectively to crises, and reviewing outcomes of actions taken. The practical application involves ensuring safety, dignity, and emotional support while adhering to legal and ethical frameworks.

    iCQ Level 3 Certificate in Working in End of Life Care

    7 learning outcomes10 guidance points

    Manage finance and budgets in adult care

    This element focuses on the financial management responsibilities of leaders in adult care settings, covering budget planning, monitoring, and evaluation. It emphasizes the importance of transparent, accountable financial practices that align with organizational goals and regulatory requirements, ensuring resources are used effectively to deliver high-quality care.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 learning outcomes8 guidance points

    Obtaining and testing specimens from individuals

    This subtopic covers the legal and procedural requirements for safely obtaining, testing, and storing clinical specimens from individuals in adult care settings. Learners must understand infection control, consent, and accurate documentation to ensure reliable test results and maintain dignity. Applying these skills enables care workers to monitor health conditions and promptly report critical findings, supporting person-centered care.

    iCQ Level 3 Diploma in Adult Care (England)

    6 learning outcomes6 guidance points

    Independent Advocacy with Children and Young People

    Independent advocacy enables children and young people to express their wishes and feelings and participate in decisions that shape their lives. This element equips learners with the skills to apply legal frameworks, navigate complex systems, and work collaboratively with multi-agency professionals to uphold children's rights. It emphasises the advocate's role in empowering young people, supporting them through formal processes, and safeguarding their welfare in line with best practice.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes7 guidance points

    Managing Concerns and Complaints in Adult Care

    This element explores the systematic management of concerns and complaints within adult care services, emphasizing the leader's role in fostering a positive culture that views feedback as improvement opportunities. It equips managers with frameworks to handle complaints in line with regulatory requirements and to use data for service enhancement, ensuring person-centred outcomes and safeguarding.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes7 guidance points

    Provide support for journeys

    This subtopic focuses on the skills and knowledge required to support individuals in planning and undertaking journeys, ensuring their safety, comfort, and dignity. It covers the factors to consider when planning, the practical support during the journey, and the review process to improve future support.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes8 guidance points

    Prepare to support individuals within a shared lives arrangement

    This element focuses on preparing for a shared lives arrangement, which involves supporting an individual to live as part of a family or carer's household. It covers understanding the holistic benefits for the individual, the importance of information sharing among professionals, assessing the impact on the carer's family and network, and self-reflecting on the carer's own skills and development needs to ensure effective, person-centred support.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes8 guidance points

    Understand mental well-being and mental health promotion

    This subtopic explores the concepts of mental well-being and mental health, examining different perspectives and the range of factors that influence them across the life span. It also focuses on practical strategies for promoting mental well-being and mental health with individuals and groups, particularly in the context of dementia care.

    iCQ Level 3 Certificate in Dementia Care

    3 learning outcomes6 guidance points

    Outcome Based Person Centred Practice in Adult Care

    This subtopic equips leaders in adult care with the knowledge and skills to embed outcome-focused, person-centred practice within their services. It emphasises understanding the principles of co-production and individual goal-setting, and how to lead teams in delivering care that respects personal preferences while achieving measurable health and well-being improvements. Practical application includes designing care plans with clear, achievable outcomes and monitoring systems to ensure continuous improvement.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes8 guidance points

    Independent Mental Capacity Advocacy

    This subtopic equips learners with the skills to act as an Independent Mental Capacity Advocate (IMCA), ensuring that the rights and best interests of people who lack capacity and are unbefriended are upheld under the Mental Capacity Act 2005. It covers the legal framework, the advocate's role in challenging decisions, and specific referral contexts such as serious medical treatment and adult protection, culminating in the production of a statutory written report.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes8 guidance points

    Handle information in care settings

    This element focuses on the principles and practices of securely managing personal and sensitive information within health and social care environments. It covers legal frameworks and organisational policies that ensure confidentiality, accurate record-keeping, and appropriate sharing of data to safeguard individuals and support effective care delivery.

    iCQ Level 2 Diploma in Care

    6 learning outcomes10 guidance points

    Preparing for and carrying out extended feeding techniques

    This subtopic equips learners with the essential knowledge and skills to safely perform extended feeding techniques, such as enteral tube feeding, within adult care environments. It integrates understanding of relevant legislation, underpinning anatomy and physiology, practical preparation and execution, and rigorous documentation to ensure person-centred, lawful, and clinically safe practice.

    iCQ Level 3 Diploma in Adult Care (England)

    7 learning outcomes6 guidance points

    Manage own professional development and personal wellbeing

    This element focuses on the dual responsibilities of a leader in adult care: driving continuous professional development and safeguarding personal wellbeing. It covers self-awareness, workload management, and stress mitigation to sustain effective leadership and model healthy practices for the team.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    7 learning outcomes10 guidance points

    Manage team performance

    This element focuses on the skills and knowledge required to effectively manage team performance within an adult care setting. It covers understanding performance management principles, allocating work and assuring quality, and managing team communications to meet organisational objectives and regulatory standards.

    iCQ Level 3 Diploma in Adult Care

    6 learning outcomes6 guidance points

    Provide support for mobility

    This subtopic focuses on the principles and practices of supporting individuals with mobility needs in health and social care settings. It covers understanding the importance of mobility for physical and psychological well-being, preparing for mobility activities, providing safe and effective support, and observing, recording, and reporting on these activities. The practical application involves promoting independence and reducing risks of falls and injuries.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes10 guidance points

    Understand how to administer medication safely

    This topic covers safe medication administration, including rights of individuals, preparations, safe administration, monitoring effects, controlled drugs, problem procedures, and medication reviews.

    iCQ Level 2 Certificate in Principles of Medication Administration

    1 learning outcomes6 guidance points

    Continuous improvement within adult care

    Continuous improvement in adult care involves understanding quality improvement principles, leading improvement in practice, implementing effective change, and fostering a culture of innovation to enhance outcomes for individuals.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    1 learning outcomes6 guidance points

    Understanding person centred support when identifying and managing behaviour which may challenge

    This subtopic explores the principles of person-centred support in recognising early signs of behavioural escalation and applying effective communication strategies to de-escalate situations. It emphasises the importance of respecting individual rights and adhering to legislation such as the Mental Capacity Act and Equality Act, ensuring support is tailored to the individual's unique needs. Practical application involves creating supportive care plans that promote dignity, safety, and positive outcomes for both individuals and support staff.

    iCQ Level 2 Certificate in Understanding Behaviour that Challenges

    1 learning outcomes10 guidance points

    Recognition and Management of Illness and Injury in the Workplace

    This subtopic equips first aiders with the skills to systematically assess a casualty through a secondary survey and provide appropriate first aid for a range of injuries and illnesses, including musculoskeletal trauma, head and spinal injuries, chest injuries, burns, eye injuries, poisoning, anaphylaxis, and major medical conditions. Mastery involves accurate recognition of signs and symptoms and prompt, evidence-based intervention to stabilise the casualty until professional medical help arrives, directly aligning with workplace health and safety obligations.

    iCQ Level 3 Award in First Aid at Work

    8 learning outcomes10 guidance points

    Understand how to support individual experiencing mental health problems

    This subtopic focuses on practical strategies for supporting individuals with mental health conditions, covering self-help techniques, understanding impact on others, and exploring both medical and non-medical interventions. It also examines the roles and availability of professional and community support systems, emphasizing a holistic approach to mental health care.

    iCQ Level 2 Certificate in Mental Health Awareness

    1 learning outcomes8 guidance points

    The principles of moving and handling

    This element covers the fundamental principles that underpin safe moving and handling of people in health and social care. It integrates knowledge of legislation such as the Manual Handling Operations Regulations 1992 and the Health and Safety at Work Act, anatomical understanding to prevent injury to both the care worker and the service user, and professional judgement to seek appropriate assistance when risks exceed routine limits. Mastery of these principles ensures person-centred, compliant practice that protects dignity and safety.

    iCQ Level 2 Award in Moving and Handling People in Health and Social Care

    1 learning outcomes9 guidance points

    Collaborate in the assessment of environmental and social support in the community

    This subtopic equips learners with the skills to collaboratively assess and enhance the environmental and social support systems of adults in community care settings. It integrates knowledge of relevant legislation and best practice with practical competencies in multi-agency assessment and person-centred planning. Mastery of this element ensures that care professionals can work effectively with individuals, families, and other stakeholders to create safe, enabling environments that promote independence and well-being.

    iCQ Level 4 Diploma in Adult Care

    6 learning outcomes10 guidance points

    Assist in the administration of medication

    This element focuses on the essential skills and knowledge required to safely assist individuals with their medication under the direction of a healthcare professional. It covers relevant legislation (e.g., the Human Medicines Regulations 2012), guidelines from NICE, and local policies, emphasizing the carer's role in promoting independence while adhering to strict protocols. Learners must understand the procedures for preparation, administration, and documentation, ensuring the individual's safety, dignity, and consent are paramount throughout the process.

    iCQ Level 2 Diploma in Care

    1 learning outcomes12 guidance points

    The person centred approach to the care and support of individuals with dementia

    The person-centred approach in dementia care prioritises the individual's unique preferences, life story, and abilities over a one-size-fits-all model of support. It aims to promote well-being by fostering meaningful engagement, preserving identity, and enabling choice and control in daily care. Carers are central to implementing this approach through empathetic relationships and flexible support, while collaboration with other professionals ensures a holistic network that addresses physical, emotional, and social needs.

    iCQ Level 2 Certificate in the Principles of Dementia Care, iCQ Level 2 Award in Awareness of Dementia

    2 learning outcomes14 guidance points2 criteria

    Continuous Improvement in Adult Care

    This subtopic equips senior care leaders with the knowledge and skills to embed a culture of sustained, person-centred quality enhancement across adult care services. Learners explore systematic approaches like plan-do-study-act cycles, stakeholder engagement, and evidence-based evaluation to drive service improvements that demonstrably benefit individuals receiving care. Practical application involves leading teams through change, monitoring impact using agreed metrics, and aligning improvements with regulatory frameworks such as the Care Quality Commission’s key lines of enquiry.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes10 guidance points

    Continuing Professional Development in the context of Health and Social Care

    Continuing Professional Development (CPD) in health and social care is a systematic, ongoing process of learning and reflection that ensures practitioners maintain and enhance their competence to deliver safe, effective, and person-centred care. It involves identifying development needs through self-assessment, feedback, and supervision, then undertaking relevant learning activities, and critically evaluating their impact on practice. CPD is a regulatory requirement for registration with bodies such as the Northern Ireland Social Care Council (NISCC) and demonstrates a commitment to professional standards, service improvement, and career progression.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes6 guidance points

    Supporting and promoting positive behaviour in individuals with autism

    This subtopic focuses on understanding how autism can influence behaviour, including sensory processing differences, communication challenges, and anxiety, and how these factors may manifest in behaviours that challenge. It covers proactive strategies to support positive behaviour, such as person-centred planning, environmental adaptations, and positive reinforcement, as well as reactive best practices for managing behaviours that challenge, emphasizing de-escalation, consistency, and the legal and ethical frameworks that underpin practice.

    iCQ Level 2 Certificate in Understanding Autism

    7 learning outcomes10 guidance points

    Principles of diversity, equality and inclusion in adult social care settings (NI)

    This element explores the fundamental principles of diversity, equality and inclusion essential for adult social care practice in Northern Ireland. It covers understanding the legal and ethical importance of respecting individual differences, promoting equal opportunities, and fostering an inclusive environment. Learners will develop practical strategies to challenge discrimination and advocate for service users' rights in line with current NI legislation and codes of practice.

    iCQ Level 3 Certificate in Induction into Adult Social Care in Northern Ireland

    1 learning outcomes8 guidance points

    Causes and Spread of Infection

    This element focuses on the fundamental concepts of infection control within health and social care settings, exploring how pathogenic microorganisms cause disease and the mechanisms by which infections spread. A clear understanding of these principles is essential for care workers to implement effective prevention measures, safeguard vulnerable individuals, and comply with statutory and organisational infection control policies.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes6 guidance points

    The principles of persons centred support

    This element explores the fundamental principles of person-centred support for individuals with learning disabilities, focusing on translating values into practical action through active support, promoting health, independence, and meaningful participation. Learners will examine how to use person-centred records to evaluate engagement, interact positively to encourage involvement, and understand the role of support networks in enabling individuals to lead fulfilling lives. The emphasis is on applying these principles to daily practice to enhance autonomy, dignity, and well-being.

    iCQ Level 3 Certificate in Supporting Individuals with Learning Disabilities

    1 learning outcomes11 guidance points

    The principles of supporting an individual to maintain personal hygiene

    This subtopic explores the essential principles of assisting individuals with personal hygiene, emphasizing dignity, respect, and promoting independence. It covers the importance of good hygiene for physical and mental well-being, strategies to encourage self-care, and how to provide appropriate support while identifying when changes in hygiene may signal underlying issues such as depression or abuse. Practical application includes person-centered care planning and effective communication.

    iCQ Level 2 Certificate in the Principles of Care Planning

    1 learning outcomes10 guidance points

    Understanding the assessment, recording and reporting requirements of falls

    This subtopic equips learners with the knowledge to systematically assess, record, and report falls in care settings, using a multi-factorial approach that considers a broad range of risk factors. It covers the practical application of risk assessments, effective monitoring and documentation, and the critical importance of learning from incidents to enhance care quality. Learners also explore how multi-agency and specialist support services can be integrated into falls prevention strategies to ensure holistic person-centred care.

    iCQ Level 2 Certificate in the Awareness and Prevention of Falls

    1 learning outcomes10 guidance points

    Principles of food safety in the home

    This subtopic covers the fundamental principles of food safety within a home environment, focusing on preventing contamination and foodborne illness. It includes personal hygiene, safe storage, cleaning procedures, correct cooking temperatures, and waste disposal. Practical application ensures learners can maintain a safe kitchen, preserve food quality, and protect the health of themselves and others.

    iCQ Level 2 Certificate in Nutrition and Health

    7 learning outcomes12 guidance points

    Assess the individual in a health and social care setting

    This element addresses the systematic process of assessing an individual’s needs, strengths, and risks within health and social care settings. It equips leaders to oversee person-centred assessments, ensuring they are holistic, evidence-based, and compliant with regulatory frameworks. The focus is on utilising assessment outcomes to inform care planning, promote autonomy, and monitor service quality through continuous evaluation.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes7 guidance points

    Environmental health and safety in social care services (NI)

    This subtopic covers the essential knowledge and skills for maintaining a safe environment in social care settings in Northern Ireland, focusing on hazardous substance management, fire safety procedures, and infection prevention and control. Learners must demonstrate practical competence in adhering to COSHH regulations, executing fire safety protocols, and applying standard infection control precautions to protect service users, colleagues, and themselves from harm.

    iCQ Level 2 Certificate in Safe and Effective Practice in Northern Ireland

    1 learning outcomes9 guidance points

    Carry out assessments to identify the needs of substance users

    This element focuses on the practical and theoretical skills required to conduct comprehensive substance misuse assessments within adult care settings. It covers understanding the physical, psychological, and social impact of substance use, applying relevant legislation such as the Misuse of Drugs Act 1971 and the Care Act 2014, and employing person-centred approaches to gather accurate information, assess risk, and identify service user needs. The subtopic emphasises the importance of preparing for assessments by reviewing referral information, ensuring appropriate environment and resources, and using validated tools to support clinical judgement.

    iCQ Level 3 Diploma in Adult Care (England)

    1 learning outcomes8 guidance points

    Understanding the causes and spread of infection

    This element provides learners with a foundational understanding of how infections are caused and transmitted in health and social care settings. It covers the classification of infectious agents, the sources and reservoirs of infection, and the mechanisms by which infections spread, including the chain of infection model. Practical application includes identifying risks and implementing control measures to prevent the spread of infection.

    iCQ Level 2 Certificate in the Principles of Infection Control

    5 learning outcomes8 guidance points

    Awareness of Learning Disability and Autism

    This subtopic equips adult social care workers with the knowledge and skills to support individuals with learning disabilities and autistic people effectively. It covers understanding their unique needs and experiences, adapting communication and information provision, implementing reasonable adjustments in health and care settings, and applying relevant legislation and guidance to uphold rights and promote inclusion.

    iCQ Level 2 Adult Social Care Certificate

    4 learning outcomes8 guidance points

    Understand safeguarding and protection in learning disability care

    This unit equips learners with essential knowledge of safeguarding vulnerable adults with learning disabilities, emphasizing legal frameworks, recognizing abuse indicators, and appropriate response protocols. It highlights the importance of person-centered care and risk reduction strategies to promote safety and well-being. The practical application ensures that care workers can identify, report, and prevent abuse in various care settings.

    iCQ Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities

    1 learning outcomes6 guidance points

    Understand the primary care and detection of diabetes

    This subtopic explores the primary care and detection of diabetes, emphasising the social implications of living with the condition and the collaborative approaches required between care professionals and individuals. Learners will understand how early detection, person-centred management strategies, and consistent monitoring are essential in reducing complications and promoting well-being. Practical application focuses on integrating these principles into everyday care settings to support individuals holistically.

    iCQ Level 2 Certificate in Understanding the Care and Management of Diabetes

    1 learning outcomes8 guidance points

    Understand the diversity of individuals with dementia and the importance of inclusion

    This element focuses on understanding diversity and its significance in dementia care, emphasizing that each individual's experience of dementia is unique. It explores the principles of person-centred care and how these principles promote inclusion, ensuring that care is tailored to the individual's needs, preferences, and identity.

    iCQ Level 3 Award in Awareness of Dementia

    3 learning outcomes5 guidance points

    Provide support to manage pain and discomfort

    This subtopic equips health and social care practitioners with the knowledge and skills to support individuals experiencing pain or discomfort. It covers understanding different approaches to pain management, practical assistance in minimising pain, and the crucial role of monitoring, recording, and reporting to ensure effective care. The focus is on person-centred, holistic care that respects individual needs and promotes dignity.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    5 learning outcomes10 guidance points

    Partnership Working in Adult Care

    This subtopic focuses on the principles and practices of effective partnership working in adult care settings. It covers building and maintaining positive relationships with individuals, their families, and carers, as well as collaborating with colleagues and external professionals to achieve holistic, person-centred outcomes. Learners will explore the context of multi-agency working, including legal and policy frameworks, and develop leadership skills to manage these relationships effectively.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    7 learning outcomes10 guidance points

    Manage health and social care practice to ensure positive outcomes for individuals

    This element focuses on leading outcome-based practice in adult care, requiring managers to apply principles and theories to ensure positive outcomes for individuals. It covers integrating holistic well-being into care planning, directing health promotion, empowering choice and control, coordinating partnerships, and evaluating effectiveness. Practical application involves developing systems and strategies that place the individual at the centre of care, improving quality of life and promoting independence.

    iCQ Level 4 Diploma in Adult Care

    6 learning outcomes12 guidance points

    Manage quality assurance in adult care

    This subtopic focuses on the systematic management of quality assurance in adult care services, covering the methods and systems used to monitor and improve care quality. It emphasizes the leadership role in implementing quality standards and the ongoing review of assurance processes to ensure compliance and continuous improvement in a care setting.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    4 learning outcomes4 guidance points

    Managing symptoms in end of life care

    This subtopic focuses on the comprehensive assessment and management of common symptoms experienced by individuals at the end of life, including pain, dyspnoea, nausea, and agitation. It emphasises a person-centred, holistic approach that integrates pharmacological and non-pharmacological interventions to improve quality of life. Learners will explore how to apply these strategies within a multidisciplinary care plan, ensuring dignity and comfort are maintained.

    iCQ Level 3 Diploma in Adult Care, iCQ Level 2 Diploma in Care

    12 learning outcomes16 guidance points2 criteria

    Promote and implement health and safety practices in adult care settings

    This subtopic equips adult care workers with the knowledge and skills to maintain a safe and healthy environment for individuals, staff, and visitors. It covers the legal and organisational frameworks, risk assessment, and specific procedures for handling accidents, moving and handling, hazardous substances, fire safety, and security. Practical application ensures compliance with regulations and promotes a culture of safety.

    iCQ Level 3 Diploma in Adult Care (England)

    7 learning outcomes12 guidance points

    Health, safety and wellbeing in care settings

    This subtopic equips care workers with the knowledge and skills to maintain a safe and healthy environment for themselves, colleagues, and service users. It covers legal responsibilities, risk assessment, infection control, safe moving and handling, hazardous substances, fire safety, and personal wellbeing. Practical application ensures compliance with regulations and promotes a culture of safety in care settings.

    iCQ Level 2 Diploma in Care

    8 learning outcomes16 guidance points

    Understand Models of Disability

    This element explores the contrasting models of disability, such as the medical and social models, and their profound impact on individuals living with dementia. It examines how these theoretical frameworks influence personal identity, shape lived experiences, and drive the design and delivery of person-centred care services.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes4 guidance points

    Independent Mental Health Advocacy

    Independent Mental Health Advocacy (IMHA) is a statutory service under the Mental Health Act 1983 (amended 2007) ensuring qualifying patients understand and exercise their rights in decisions about care and treatment. This element equips leaders to implement effective IMHA services, navigate complex legal frameworks, and advocate for individuals with diverse needs while maintaining professional boundaries and safety. It involves direct engagement with patients, professionals, and systems to uphold legal entitlements and promote person-centred, rights-based practice.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes10 guidance points

    Support independence in the tasks of daily living

    This subtopic focuses on enabling individuals to maintain independence in daily living tasks, such as meal preparation, shopping, and home maintenance, within a health and social care context. It emphasizes person-centred support, risk assessment, and adapting support as needs change, aligning with regulatory standards in Northern Ireland.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes8 guidance points

    Monitor the quality of customer service interactions

    This subtopic equips care professionals with the skills to systematically observe and evaluate customer service interactions within adult care settings. It emphasizes the importance of using established criteria and person-centred approaches to gather evidence, provide constructive feedback, and drive continuous improvement. Practical application involves planning monitoring activities, selecting appropriate methods such as direct observation or feedback collection, and implementing monitoring while maintaining confidentiality and professionalism.

    iCQ Level 3 Diploma in Adult Care

    1 learning outcomes10 guidance points

    Manage support for individuals with physical disabilities and impairments

    This element focuses on the leadership and management of support services for individuals with physical disabilities or impairments. It examines the impact of key legislation such as the Care Act 2014 and the social model of disability on service delivery, ensuring leaders can critically apply these frameworks. The aim is to equip leaders with strategies to promote independence, dignity, and choice, while balancing risk and safety in a person-centred manner.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    1 learning outcomes10 guidance points

    Lead active support

    Active support is a model that translates person-centred values into practical, everyday assistance, enabling individuals to engage meaningfully in activities and relationships. In a leadership context, it involves using practice leadership to coach teams in facilitating participation, co-producing daily plans, and monitoring quality of life outcomes. This element focuses on embedding active support across services, ensuring support is consistently enabling and promotes autonomy, dignity, and community inclusion.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes10 guidance points

    Provide advice on foot care for individuals with diabetes

    This unit equips care leaders with advanced knowledge and practical skills to provide foot care advice to individuals with diabetes, focusing on preventative assessment, personalised management plans, and accurate record-keeping to minimise risks of ulcers and amputations. Learners will integrate evidence-based practice with person-centred communication to empower individuals and carers in maintaining optimal foot health.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes10 guidance points

    Principles of self-directed support

    This subtopic explores the core principles of self-directed support within health and social care, focusing on empowering individuals to take control of their care and support arrangements. It examines the practitioner's role in facilitating person-centred planning, enabling individuals to develop their own support plans and make informed choices about how to utilise their personal budget. The element also covers the outcome-focused review process, ensuring support remains responsive to the individual's evolving needs and aspirations.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes7 guidance points

    Promote effective communication in adult care settings

    This element explores the critical role of effective communication in adult care, emphasizing person-centred approaches that respect individual needs, preferences, and rights. Learners develop practical skills to overcome communication barriers, use appropriate aids, and uphold confidentiality, while understanding the legal and ethical frameworks that support individuals to express themselves and make informed decisions through advocacy services.

    iCQ Level 3 Diploma in Adult Care (England)

    6 learning outcomes9 guidance points

    Implement person-centred approaches in care settings

    This element focuses on the practical application of person-centred care within health and social care settings. It covers the underpinning principles and values, involving individuals in decision-making, assessing capacity and applying the Mental Capacity Act, promoting active participation, managing conflicts between choice and duty of care, and implementing measures to support holistic well-being. The aim is to empower care workers to deliver care that is tailored to the individual's needs, preferences, and rights.

    iCQ Level 2 Diploma in Care

    6 learning outcomes11 guidance points

    Recruitment and selection within health and social care or children and young people’s settings

    This subtopic examines the systematic processes of attracting, selecting, and appointing staff in care environments, emphasizing regulatory compliance (e.g., CQC, DBS), values-based recruitment, and the integration of legislative frameworks such as the Equality Act 2010. Learners will explore how to effectively contribute to workforce planning, design job specifications, and participate in interviewing while safeguarding vulnerable populations. It culminates in evaluating methods to enhance diversity, reduce bias, and ensure staff are fit for practice, underpinning a safe and high-quality service.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes8 guidance points

    Principles of supporting individuals with a learning disability regarding sexuality and sexual health

    This element focuses on the principles of supporting individuals with a learning disability in the areas of sexuality and sexual health. It covers the typical development of human sexuality, the ways in which this can differ for individuals with learning disabilities, and the specific sexual health issues they may face. Learners will explore relevant legislation and develop practical skills to support sexual expression while ensuring safety, dignity, and rights.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    6 learning outcomes8 guidance points

    Understand the process and experience of dementia

    This subtopic examines the neurological underpinnings of dementia, including the progressive brain changes that cause cognitive decline. It explores the profound impact that receiving a dementia diagnosis has on individuals and their families, and why effective care must be grounded in a person-centred approach that respects each person's unique identity, preferences, and life history.

    iCQ Level 3 Certificate in Dementia Care

    1 learning outcomes8 guidance points

    Promote equality, diversity, inclusion and human rights in care settings

    This element focuses on embedding equality, diversity, inclusion, and human rights into everyday care practice. Learners explore how legislation, policies, and personal values shape working practices to ensure individuals receive person-centred care that respects their unique identity and upholds their legal rights. Practical application involves actively challenging discrimination, promoting dignity, and adapting support to meet diverse needs within adult care settings.

    iCQ Level 3 Diploma in Adult Care (England)

    1 learning outcomes6 guidance points

    Managing a service to promote independence in adult care

    This element explores the strategic imperatives behind promoting independence and autonomy for individuals in adult care, including legislative, ethical, and economic drivers. It examines how digital technologies can enhance independence and self-care, and develops the leadership skills necessary to implement, monitor, and improve systems that foster active participation and person-centred support.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    1 learning outcomes6 guidance points

    Monitor and review individuals progress in relation to maintaining optimum nutritional status

    This element equips adult care practitioners with the skills to systematically track, evaluate, and enhance individuals' nutritional status, moving beyond basic monitoring to include critical analysis and person-centred review. It covers the use of validated tools, interpretation of complex data, and collaborative decision-making to adjust care plans, ensuring that nutritional interventions remain effective and aligned with changing needs. Mastery of these processes is vital for preventing malnutrition, supporting recovery, and promoting dignity and well-being in care settings.

    iCQ Level 4 Diploma in Adult Care

    5 learning outcomes7 guidance points

    Support individuals to access and use information about services and facilities

    This subtopic focuses on enabling health and social care workers to support individuals in accessing, selecting, obtaining, and evaluating information about services and facilities. It emphasizes a person-centred approach, ensuring that information is accessible, relevant, and tailored to the individual's needs and preferences. Practical application involves assisting individuals to navigate available resources, make informed choices, and critically assess the quality and suitability of the information they receive.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    7 learning outcomes8 guidance points

    Principles of supporting young people with a disability to make the transition into adulthood

    This unit examines the multi-faceted transition from childhood to adulthood for young people with disabilities, emphasizing person-centred planning, multi-agency collaboration, and the legal frameworks that underpin support. It equips learners with the skills to facilitate a smooth transition by addressing educational, health, social, and employment needs, while empowering the young person and their family to make informed decisions.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes7 guidance points

    Managing comments, concerns and complaints in adult care

    This element focuses on the effective management of comments, concerns, and complaints within adult care services. It covers the regulatory and organizational frameworks that govern complaint handling, the principles of person-centered responses, and the leadership skills required to foster a culture of openness and continuous improvement. Practical application includes developing policies, training staff, and using feedback to enhance service quality.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 learning outcomes10 guidance points

    Regulatory Processes for Adult Care

    This element explores the regulatory framework governing adult care services, focusing on the roles of regulatory bodies like the Care Quality Commission (CQC), the responsibilities of registered managers and nominated individuals, and the inspection processes that ensure compliance with fundamental standards. Learners will examine how wider legal requirements—such as safeguarding, health and safety, and data protection—integrate with care-specific regulations to promote safe, effective, and person-centred services. Practical application involves using this knowledge to lead on regulatory compliance, prepare for inspections, and embed a culture of continuous improvement within care settings.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Promote innovation and change within own organisation

    This subtopic equips learners with the essential knowledge and skills to drive positive change within adult care settings. It explores the critical role of organisational culture in shaping care delivery, introduces key change management theories, and emphasises the importance of effectively representing and promoting the organisation. Learners will develop the ability to champion innovation, ensuring that service provision evolves to meet the changing needs of individuals and communities.

    iCQ Level 3 Diploma in Adult Care (England)

    1 learning outcomes6 guidance points

    Promote effective communication with individuals with sensory loss

    This element focuses on implementing person-centred communication strategies for individuals with sensory loss, ensuring that two-way interaction is effective, respectful, and tailored to unique needs. Learners explore a range of methods—from British Sign Language and Makaton to assistive technology and environmental adjustments—and learn to evaluate their impact on promoting autonomy, well-being, and inclusion in health and social care settings.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes8 guidance points

    Promote mental wellbeing and mental health with individuals in adult care

    This unit equips adult care practitioners with the knowledge and skills to understand the complex interplay of biological, psychological, and social factors influencing mental health across the lifespan, and to apply evidence-based strategies to promote mental wellbeing and social inclusion among individuals and groups in care settings. Through practical assessment, learners demonstrate their ability to implement person-centred approaches that foster resilience, reduce stigma, and support recovery.

    iCQ Level 3 Diploma in Adult Care (England)

    1 learning outcomes9 guidance points

    Managing induction within adult care

    This element focuses on the effective management of staff induction within adult care services, ensuring new employees are properly welcomed, trained, and supported to meet regulatory standards. It covers the impact of digital technology on induction processes, the practical management of induction, and the development and review of induction programmes to continuously improve quality and compliance.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 learning outcomes8 guidance points

    Monitor and maintain the environment and resources during and after health care activities

    This element focuses on the essential duties of care workers to ensure a safe, clean, and well-equipped care environment before, during, and after health care activities. Learners will understand the procedures for monitoring environmental conditions and maintaining resources, including the correct operation, cleaning, and storage of equipment to prevent infection and ensure client safety. Mastery of these skills is vital for compliance with health and safety regulations and for delivering high-quality person-centred care.

    iCQ Level 2 Diploma in Care

    5 learning outcomes6 guidance points

    Lead and manage group living for children

    This subtopic equips learners with the advanced leadership skills needed to oversee group living environments for children and young people, integrating legal and policy frameworks such as the Children's Homes (England) Regulations 2015 and Quality Standards. It focuses on planning, implementing, and reviewing daily living activities that are child-centred, promoting positive outcomes like emotional well-being and life skills. Learners must demonstrate the ability to manage a safe, structured, and nurturing environment, ensuring robust safeguarding practices are embedded in all aspects of group living.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes10 guidance points

    Support individuals to live at home

    This element focuses on the principles and practices of supporting individuals to live independently in their own homes. It covers person-centred planning, enabling individuals to access additional services, and working in partnership with other agencies to introduce and review support. Learners will develop the skills to contribute effectively to the support process, ensuring the individual's needs, preferences, and safety are prioritized.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    5 learning outcomes8 guidance points

    Resource Management in Adult Care

    This subtopic addresses the strategic management of physical, financial, and information resources, alongside the leadership of human capital in adult care services. Learners develop the ability to allocate resources efficiently, ensure regulatory compliance, and foster a competent, motivated workforce, directly impacting the quality and sustainability of person-centred care.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Obtain a client history

    This subtopic focuses on the systematic process of obtaining a client history in adult care settings, emphasizing legal compliance, effective communication, and person-centered approaches. Learners will develop skills to prepare appropriate environments, conduct sensitive conversations, assess mental capacity, and document information accurately to inform care planning and risk assessment.

    iCQ Level 4 Diploma in Adult Care

    6 learning outcomes11 guidance points

    Support individuals to negotiate environments

    This subtopic focuses on enabling individuals to navigate their physical and social environments safely and independently. It covers the identification of barriers, the preparation and implementation of support strategies, and the review of such support to ensure it remains effective and person-centred. Practical application involves risk assessment, collaborative planning with the individual, and adapting approaches based on feedback and changing needs.

    iCQ Level 2 Diploma in Health and Social Care (Northern Ireland)

    5 learning outcomes8 guidance points

    Managing recruitment, selection and retention in adult care

    This element focuses on the strategic and operational aspects of managing recruitment, selection, and retention within adult care services. It covers the legal and regulatory framework, the roles and responsibilities of managers, the recruitment process, the impact of digital technology, and strategies to support staff retention. Practical application involves developing and implementing fair, effective, and compliant recruitment practices that contribute to a stable and skilled workforce.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    6 learning outcomes10 guidance points

    Personal development in adult care settings

    This subtopic focuses on the professional growth of adult care workers, emphasizing the use of standards, codes of practice, and reflective models to evaluate and improve practice. Learners will develop skills in creating SMART personal development plans and integrating evidence-based research to enhance care delivery, ensuring continuous professional development and high-quality service.

    iCQ Level 4 Diploma in Adult Care

    6 learning outcomes12 guidance points

    Promote own continuous personal and professional development

    This subtopic focuses on the continuous personal and professional development (CPPD) of adult care workers, emphasizing the importance of competence, reflective practice, and leadership behaviours. It equips learners with the skills to identify development needs, engage in reflective practice, and demonstrate commitment to improving their own practice and that of their team, ultimately enhancing the quality of care provided.

    iCQ Level 3 Diploma in Adult Care (England)

    5 learning outcomes9 guidance points

    Prepare for and support quality audits

    This subtopic focuses on the essential knowledge and skills required to effectively prepare for and participate in quality audits within adult care settings. It covers the key principles of quality management, including regulatory compliance, continuous improvement, and person-centred care standards, and how these underpin audit processes. Learners will develop practical abilities in gathering evidence, preparing documentation, and actively supporting auditors to ensure services meet required benchmarks and drive improvements in care delivery.

    iCQ Level 3 Diploma in Adult Care

    6 learning outcomes8 guidance points

    Promote nutrition and hydration in health and social care settings

    This element focuses on the essential role of promoting adequate nutrition and hydration in care settings to maintain health and wellbeing. Learners develop skills to assess, plan, and implement person-centred strategies that align with nutritional guidelines and prevent malnutrition through effective screening, monitoring, and collaboration with individuals and multidisciplinary teams.

    iCQ Level 3 Diploma in Health and Social Care (Northern Ireland)

    1 learning outcomes10 guidance points

    Lead person centred practice

    This element focuses on leading person-centred practice within health and social care settings, requiring leaders to embed theories such as Kitwood's personhood approach and the Roper-Logan-Tierney model into daily operations. It examines how to champion active participation, ensuring individuals are empowered to make informed choices and maintain control over their lives. Practical application involves modelling inclusive leadership, coaching teams to value individual uniqueness, and systematically evaluating service delivery against person-centred outcomes.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes6 guidance points

    Risk-Taking in Adult Care

    This element focuses on the leadership skills required to foster a culture of positive risk-taking that empowers adults in care settings to make choices about their own lives, while ensuring compliance with legal frameworks such as the Mental Capacity Act and health and safety regulations. Leaders must balance duty of care with individuals’ rights to autonomy, effectively implement risk management policies, and guide teams in assessing capacity and obtaining valid consent to support personalised care that promotes dignity and independence.

    iCQ Level 5 Diploma in Leadership and Management for Adult Care

    1 learning outcomes6 guidance points

    Managing the use of assistive technology in adult care

    This topic covers understanding assistive technologies, facilitating their use, and leading practice in adult care settings to enhance independence and quality of life.

    iCQ Level 5 Diploma in Leading and Managing an Adult Care Service (England)

    1 learning outcomes6 guidance points

    Lead positive behavioural support

    This subtopic equips leaders with the skills to implement Positive Behavioural Support (PBS) in line with current policy and best practice. It focuses on conducting functional analyses to understand behaviour, designing person-centred primary and secondary prevention strategies, and evaluating reactive strategies. Effective leadership ensures PBS plans are implemented, monitored, and reviewed to improve quality of life and reduce restrictive practices.

    iCQ Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

    1 learning outcomes10 guidance points

    Principles of Quality Management

    This element covers the fundamental principles underpinning quality management within adult care settings. Learners explore systematic approaches to monitoring, evaluating, and improving service delivery to ensure compliance with regulatory standards and enhance person-centred outcomes. The content examines the tangible benefits of robust quality systems and the practical application of quality control measures.

    iCQ Level 3 Diploma in Adult Care

    5 learning outcomes6 guidance points

    Awareness of protection and safeguarding in health and social care adults and children and young people, early years and childcare

    This subtopic introduces the fundamental concepts of protection and safeguarding within health, social care, and early years settings. Learners explore how to recognise signs of abuse or neglect, understand the importance of person-centred approaches, and become familiar with reporting procedures to ensure the welfare of both adults and children. The focus is on developing a basic awareness of roles, responsibilities, and the legal framework that underpins safe practice in care environments.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes7 guidance points

    Introduction to Learning Disability

    This subtopic introduces learners to the fundamental concepts of learning disability within care settings, focusing on the significance of person-centred care, the primary causes, and the critical role of effective communication in supporting individuals. It equips learners with knowledge to promote dignity, respect, and inclusion when interacting with people who have learning disabilities, aligning with current best practice in health and social care.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes10 guidance points

    Introduction to Mental Health

    This element introduces learners to the fundamentals of mental health within health, social care, and children's and young people's settings. It emphasises the critical role of a person-centred approach, which ensures that support is tailored to the unique needs, preferences, and strengths of each individual. Learners will explore key factors contributing to mental health problems and develop an understanding of how effective communication can build trust, promote recovery, and empower individuals.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Introduction to Physical Disability

    This element introduces learners to the concept of physical disability and the importance of a person-centred approach. It covers common causes of physical disability, such as congenital conditions, accidents, or illness, and explores practical ways to address the daily challenges individuals face, promoting independence and dignity. Learners will gain foundational knowledge essential for providing empathetic and effective support in health, social care, and children's settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Introduction to Sensory Loss

    This subtopic introduces learners to the fundamental concepts of sensory loss, including its main causes and the critical role of person-centred approaches. It emphasises the need to adapt communication methods to maintain dignity, promote independence, and ensure effective interaction with individuals experiencing sensory impairments.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes6 guidance points

    Introduction to the development of children and young people through play

    This element introduces how play supports holistic development and well-being in children and young people. Learners explore the physical, cognitive, social, and emotional benefits of play, and examine how to create play environments that are safe, inclusive, and stimulating to meet diverse needs.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Introduction to the physical care of babies and young children

    This subtopic introduces learners to the fundamental physical care needs of babies and young children, covering essential routines such as feeding, nappy changing, bathing, and sleep. It emphasizes the importance of creating safe, protective environments and meeting nutritional requirements to promote healthy growth and development. Practical application involves supporting these routines in early years settings, ensuring each child's individual needs are met with sensitivity and adherence to current guidelines.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Introductory awareness of equality and inclusion in health, social care and children’s and young people’s settings

    This element introduces learners to the fundamental principles of equality and inclusion, emphasising their critical role in promoting dignity and respect within health, social care, and children’s and young people’s settings. It explores how discriminatory attitudes and behaviours negatively affect individuals, and examines the personal, social, and environmental factors that can support or hinder equality and inclusion. Practical application involves recognising and challenging discrimination, and implementing person-centred approaches to ensure everyone feels valued and supported.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Introductory awareness of health and safety in health, social care and children’s and young people’s settings

    This subtopic introduces learners to the fundamental principles of health and safety within care settings, covering legal responsibilities, risk assessment, and infection control. It equips learners with the knowledge to maintain a safe environment for themselves, colleagues, and individuals receiving care, emphasizing practical application through everyday practices such as hazard spotting and hand hygiene.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes6 guidance points

    Introductory awareness of person-centred support in health, social care and children’s and young people’s settings

    This topic introduces person-centred support in health, social care, and children's settings. Learners understand the principles of putting individuals at the centre of care and know why this approach is important for their wellbeing and dignity.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes6 guidance points

    Introductory awareness of the importance of healthy eating and drinking for adults

    This subtopic introduces learners to the fundamental principles of nutrition and hydration for adults in care settings, emphasising how balanced diets and adequate fluid intake support physical health, mental wellbeing, and the prevention of malnutrition and dehydration. Learners will explore the practical application of promoting healthy eating habits and ensuring sufficient hydration to enhance quality of life and maintain independence.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes5 guidance points

    Encourage children and young people to eat healthily

    This element focuses on the fundamental principles of healthy eating for children and young people, including balanced diets, nutritional guidelines, and portion sizes. It also develops learners' ability to plan and implement engaging, age-appropriate activities that promote positive food choices and lifelong healthy habits in early years and childcare settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Introductory awareness of working with others in health, social care and children’s and young people’s settings

    This subtopic introduces learners to the fundamental principles of working collaboratively with colleagues and other professionals in health, social care, and children's settings. It covers the importance of effective communication, sharing information appropriately, and understanding the roles and responsibilities within a team to provide holistic support. Learners will explore how partnership working ensures seamless care and meets the diverse needs of individuals.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes6 guidance points

    Understand the importance of engagement in leisure and social activities in health and social care

    This element explores the vital role that leisure and social activities play in promoting physical, mental, and emotional well-being, as well as fostering meaningful relationships. Learners will identify a variety of activities suitable for different individuals and understand how a person-centred approach ensures these activities are tailored to individual preferences, needs, and goals. This knowledge is essential for supporting individuals in health and social care settings to lead fulfilling lives.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes6 guidance points

    Understand the principles and values in health and social care _adults and children and young people_, early years and childcare

    This subtopic introduces the fundamental principles and values that guide practice in health, social care, and early years settings, including dignity, respect, confidentiality, and person-centred support. It explores how these values apply when working with adults, children, and young people, emphasising the importance of recognising each individual's unique needs and preferences. Learners will understand how to promote inclusive and respectful environments that uphold the rights of those accessing services.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Understand the range of service provision and roles within health and social care _adults and children and young people_, early years and childcare

    This element introduces learners to the diverse range of health, social care, and early years services available for adults, children, and young people. It explores how these services are structured across different settings, including residential, community, and educational environments, and examines the key roles and responsibilities of professionals working within them. Understanding this landscape is essential for effective multidisciplinary working and person-centred care.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Human growth and development

    This subtopic provides an introductory understanding of human growth and development across the lifespan, covering physical, cognitive, emotional, and social changes from infancy to older adulthood. Learners will explore the key milestones at each life stage and examine how a range of factors, including genetics, environment, and lifestyle, can influence an individual's development. Practical application includes recognising typical and atypical development to support person-centred care in health and social care settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    4 learning outcomes8 guidance points

    Introduction to a Healthy Lifestyle

    This subtopic introduces learners to the fundamental components of a healthy lifestyle, including balanced nutrition, regular physical activity, adequate sleep, and mental wellbeing. It explores how daily activities and choices impact health, contrasts healthy and unhealthy habits, and guides learners in creating a personalised plan to improve their own lifestyle. This knowledge is essential for those pursuing careers in health and social care, as it underpins the promotion of wellbeing for individuals in care settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Introduction to Autistic Spectrum Condition

    This subtopic introduces the core principles of Autistic Spectrum Condition (ASC), emphasizing a person-centred approach that respects individuality, preferences, and needs. Learners explore the spectrum concept, recognizing diversity in presentation, and the pivotal role of adapted communication strategies to foster inclusion and well-being in health, social care, and children's settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes6 guidance points

    Introduction to children and young people's development

    This subtopic introduces the key developmental milestones from birth through adolescence, covering physical, cognitive, emotional, and social domains. It examines genetic, environmental, and social factors that influence development, and equips learners with basic strategies to promote healthy development in care settings. The focus is on applying this knowledge to support children and young people's holistic growth in vocational contexts.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes6 guidance points

    Introduction to communication in health and social care _adults and children and young people_, early years and childcare

    This subtopic introduces learners to the essential communication methods used within health, social care, and early years settings. It explores how effective communication underpins person-centred care, enabling practitioners to understand and meet the needs of adults, children, and young people. The focus is on both knowing different methods and applying them appropriately to build trust, share information, and support well-being.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

    Introduction to Dementia

    This subtopic introduces the fundamental concept of a person-centred approach in dementia care, emphasizing the individuality and dignity of the person. It explores the primary causes of dementia, such as Alzheimer's disease and vascular dementia, and their physical and psychological effects on individuals. Additionally, it highlights the critical role of effective communication techniques to support individuals with dementia, ensuring their needs are understood and met.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes6 guidance points

    Introduction to disability awareness

    This subtopic introduces learners to the fundamental distinction between disability and impairment, exploring how societal attitudes and barriers disable individuals rather than impairments alone. It covers key equality legislation and the social model of disability, emphasising practical strategies to promote inclusion in health and social care settings.

    iCQ Level 1 Certificate in Introduction to Health, Social Care and Children's and Young People's Settings

    1 learning outcomes8 guidance points

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