Health & Social Care

    Open Awards
    Vocational

    Specification: 603/7543/7

    The OPEN-AWARDS Vocational Health & Social Care specification covers 167 topics with 385 learning objectives (603/7543/7). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    167

    Units

    385

    Learning Outcomes

    722

    Assessment Guidance

    758

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Not linking theory to practice.
    • •Underestimating the importance of confidentiality.
    • •Failing to involve young people in decision-making.
    • •Confusing clinical supervision with case management or performance appraisal, leading to a superficial understanding of its formative function.
    • •Applying reflective models in a generic way without adapting them to the outdoor setting, such as failing to consider environmental and physical risk factors.
    • •Underestimating cumulative stress from prolonged exposure to challenging weather and remote locations, resulting in inadequate burnout prevention measures.
    • •Creating a personal wellbeing plan that is too vague or unrealistic, lacking concrete actionable steps and review points.
    • •Confusing safeguarding with child protection, not understanding that safeguarding is a broader preventative concept while child protection focuses on specific children at risk of significant harm.

    Top Examiner Tips

    Expert advice for exam success

    • •Use real-life examples from your experience.
    • •Refer to relevant legislation and frameworks.
    • •Show how you adapt your approach to individual needs.
    • •When explaining the purpose of clinical supervision, link each point specifically to the context of outdoor and adventure therapy, e.g., managing dual relationships, environmental risk debriefing.
    • •For the reflective practice analysis, choose two models that contrast effectively and demonstrate their application with a detailed case example from an outdoor session.
    • •In the wellbeing plan, ensure you include measurable goals, resources you will use, and a timeline for reflection—this shows depth of understanding beyond simply listing activities.
    • •Refer to the specific command verbs in the learning outcomes (explain, describe, analyse, create) and provide the level of detail they demand. For example, 'analyse' requires examination of strengths and weaknesses of the models.
    • •When answering questions on legislation, ensure you not only name the law but also briefly state its key principle, as assessors look for application of knowledge.

    Qualification Units

    167 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    Open Awards Level 3 End-point Assessment for ST0906 Youth Support Worker - Core Content

    This end-point assessment covers the core content for Youth Support Workers, focusing on key principles, practices, and application in practical contexts. Learners must demonstrate competency in core skills such as communication, safeguarding, and partnership working.

    Open Awards Level 3 End-point Assessment for ST0906 Youth Support Worker

    3 learning outcomes6 guidance points

    Clinical Supervision and Practitioner Wellbeing in Outdoor and Adventure Therapy

    This element explores how clinical supervision and reflective practice underpin ethical and effective Outdoor and Adventure Therapy. It covers accessing appropriate supervision, applying reflective models to enhance self-awareness, and developing resilience strategies to sustain practitioner wellbeing in demanding outdoor settings.

    Open Awards Level 4 Certificate in Outdoor and Adventure Therapy (RQF)

    1 learning outcomes8 guidance points

    Principles of Safeguarding and Child Protection

    This subtopic introduces learners to the fundamental principles of safeguarding and child protection, covering key legislation, the roles and responsibilities of practitioners, recognition of abuse indicators, and appropriate responses to disclosures. It provides the essential knowledge required to work safely with children and young people in a variety of settings, ensuring compliance with legal and organisational requirements.

    Open Awards Level 2 Award in Principles of Safeguarding and Child Protection (RQF)

    1 learning outcomes6 guidance points

    Implementing a Mental Health Strategy

    This element focuses on translating a mental health strategy into actionable steps, monitoring its progress using systematic methods, critically reviewing outcomes and adaptations, and evidencing impact through data and case studies. It requires demonstration of collaborative stakeholder engagement, reflective practice, and the ability to propose enhancements for sustained wellbeing improvement. Learners must produce evidence of a full implementation cycle, from planning to evaluation, to meet the qualification's practical assessment criteria.

    Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    1 learning outcomes16 guidance points

    Assessment, Recovery and Discharge Planning for People Engaged with Substance Misuse Services

    This subtopic explores the cyclical process of assessment, recovery planning, and discharge within substance misuse services, emphasizing the need for person-centred, integrated care that respects service user autonomy and safety. It covers the application of key government frameworks and the professional skills required to assess needs, manage risk, and collaboratively plan comprehensive interventions with the service user. Ultimately, it equips learners to facilitate effective transitions and sustained recovery.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    1 learning outcomes6 guidance points

    Communication and Social Interaction with Autistic People

    This element explores the unique communication and social interaction profiles of autistic individuals, emphasizing the importance of understanding speech, language, and social development differences. It equips learners with practical strategies to support effective communication and foster positive social interactions, enabling them to create tailored, constructive environments that accommodate individual needs and preferences in real-world settings.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF), Open Awards Level 2 Certificate in Skills for Health and Care Professions (RQF), Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    8 learning outcomes25 guidance points3 criteria

    Delivering Care and Support for Women Babies and Families

    This element focuses on the practical application of maternity support work in community settings, encompassing caseload management, holistic wellbeing planning, clinical responsibilities, and the establishment of therapeutic relationships. Learners must demonstrate competence in delivering person-centred, evidence-based care that empowers women, babies, and families while adhering to professional scope and safeguarding protocols.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes9 guidance points

    Ageing and the Older Person

    This subtopic explores the multidimensional aspects of ageing, examining both personal experiences and societal attitudes. It covers the biological and psychological changes that occur during ageing and the associated health challenges. Understanding the support network, including the roles of various agencies, is crucial for providing person-centred care to older individuals.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    5 learning outcomes8 guidance points

    Open Awards Level 5 End-point Assessment for ST0945 Outdoor Learning Specialist - Core Content

    This end-point assessment core content covers the essential knowledge, skills, and behaviours required for an Outdoor Learning Specialist. It integrates risk management, safeguarding, learning theories, and leadership to deliver safe, effective, and inclusive outdoor experiences. The assessment evaluates the specialist's ability to design, facilitate, and reflect on outdoor learning programs that foster personal, social, and environmental development.

    Open Awards Level 5 End-point Assessment for ST0945 Outdoor Learning Specialist

    6 learning outcomes7 guidance points

    Awareness of Sexual Orientation

    This element covers theories of sexual orientation (e.g., biological, social constructionist, psychological) and their application to diverse LGBTQ+ identities. Learners explore how sexuality is understood across individual groups such as gay, lesbian, bisexual, and asexual communities, considering intersectional factors. Practical application involves using this knowledge to provide inclusive, non-judgmental care and support in health and social care settings.

    Open Awards Level 3 Certificate in Cultural Awareness of the LGBTQ+ Community (RQF)

    1 learning outcomes6 guidance points

    Check Work, Progress and Recognise Achievements of a Team

    This subtopic focuses on the manager's role in systematically monitoring team performance and celebrating achievements within independent travel training programmes. It covers techniques for conducting constructive work reviews, providing balanced feedback, and implementing both formal and informal recognition strategies to enhance team motivation and service quality, ultimately improving outcomes for individuals working towards independent travel.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes7 guidance points

    Actions and Uses of Medicines

    This element explores the fundamental pharmacological principles governing how medicines interact with the human body, including absorption, distribution, metabolism, and excretion. It also examines the therapeutic applications and inherent limitations of medicines in treating various conditions, while equipping learners with the skills to effectively utilise standard pharmacy reference sources to resolve pharmaceutical queries, ensuring safe and evidence-based practice.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes6 guidance points

    Meeting the Responsibilities Placed on a Service Provider

    This element equips leaders with the knowledge to fulfil legal and ethical duties in promoting mental health at work. It explores how to embed wellbeing into organisational governance, manage psychosocial risks, and engage with regulatory frameworks. Learners will apply these principles to foster a supportive culture that safeguards both staff and service users.

    Open Awards Level 4 Certificate in Mental Health Aware Leadership (RQF), Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    7 learning outcomes19 guidance points2 criteria

    Open Awards Level 3 End-point Assessment for ST0896 Peer Worker - Core Content

    The End-point Assessment (EPA) for the ST0896 Peer Worker standard holistically evaluates the apprentice's ability to apply peer support principles and recovery-oriented practice in real work settings. It assesses competence across core skills such as using lived experience ethically, building empowering relationships, and navigating boundaries, ensuring the peer worker can effectively promote hope and self-determination in health and social care contexts.

    Open Awards Level 3 End-point Assessment for ST0896 Peer Worker

    5 learning outcomes9 guidance points

    Open Awards Level 3 End-point Assessment for ST0958 Community Health and Wellbeing Worker - Core Content

    This core content equips apprentices with the foundational knowledge, skills, and behaviours essential for promoting community health and wellbeing. It focuses on understanding health inequalities, applying person-centred engagement strategies, and working collaboratively to improve outcomes for individuals and communities.

    Open Awards Level 3 End-point Assessment for ST0958 Community Health and Wellbeing Worker

    6 learning outcomes8 guidance points

    Open Awards Level 2 End-point assessment for ST0299 Pharmacy Services Assistant - Core Content

    This subtopic covers the foundational knowledge, skills and behaviours required for the Pharmacy Services Assistant End-Point Assessment (EPA), as defined by the ST0299 standard. It consolidates core principles from legal compliance and clinical governance to patient-centred care, ensuring apprentices can demonstrate consistent, safe practice under supervision in either community or hospital pharmacy settings.

    Open Awards Level 2 End-point assessment for ST0299 Pharmacy Services Assistant

    7 learning outcomes10 guidance points

    Adult Safeguarding

    This subtopic provides essential knowledge and skills for safeguarding adults at risk in health and social care settings. It covers legal definitions, types of abuse, roles and responsibilities, and practical strategies to prevent and respond to abuse, emphasising person-centred care and multi-agency working. Learners will understand how to promote dignity, report concerns, and apply national and local policies to protect individuals from harm.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    6 learning outcomes8 guidance points

    Medicinal Treatments for Cardio-respiratory Conditions

    This subtopic integrates the fundamental anatomy and physiology of the respiratory and cardiovascular systems with the pharmacological management of common disorders such as asthma, COPD, hypertension, angina, and heart failure. It focuses on the practical application of this knowledge by pharmacy technicians in dispensing, patient counselling, and supporting safe and effective medicine use, including lifestyle advice and monitoring for therapeutic outcomes.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes8 guidance points

    Understand Physical Disability

    This element explores the social and practical dimensions of physical disability within the context of independent travel. Learners develop the ability to distinguish between a person’s identity and their impairment, analyse environmental and attitudinal barriers, and evaluate person-centred strategies that promote autonomy, dignity, and full community participation.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes7 guidance points

    Managing Risk in Travel Training Programmes

    This subtopic focuses on equipping travel trainers with the skills to conduct comprehensive, person-centred risk assessments for independent travel training programmes. It covers the core principles of risk assessment, including hazard identification, risk evaluation, and the implementation of proportionate control measures, ensuring that all travel training is conducted safely while promoting the learner's independence and autonomy.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes6 guidance points

    The Role of a Leader in Contributing Towards the Mental Health of Others

    This element focuses on the leader's pivotal role in shaping a mental health-friendly culture through self-awareness, stigma reduction, and resource advocacy. Learners critically examine how personal values, biases, and proactive use of evidence-based tools directly influence the wellbeing of their teams. Practical application demands leaders to model empathetic responses, challenge discriminatory norms, and embed structured support systems to sustain a psychologically safe work environment.

    Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF), Open Awards Level 4 Certificate in Mental Health Aware Leadership (RQF)

    7 learning outcomes16 guidance points2 criteria

    Nutrition and Hydration in a Social Care Setting

    This subtopic focuses on the essential role of nutrition and hydration in maintaining the health and wellbeing of individuals in social care settings. It combines the principles of food safety with a deep understanding of nutritional needs, enabling care workers to identify, support, and monitor the dietary requirements of those they support in a person-centred manner.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    6 learning outcomes8 guidance points

    Barriers to Health

    This subtopic explores the multifaceted barriers that prevent equal access to healthcare in Britain, including physical, financial, cultural, and systemic obstacles. Learners will examine how these barriers contribute to health inequalities and will apply this understanding to real-world health and care settings. The knowledge gained is essential for developing inclusive practice and supporting individuals to overcome barriers in their access to care.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes12 guidance points

    Understand Coexisting Substance Misuse and Mental Health Diagnosis (Dual Diagnosis)

    This subtopic explores the complex interplay between substance misuse and mental health conditions, known as dual diagnosis, which requires integrated understanding for effective support. It covers the pharmacological treatment of mental ill health, evidence-based approaches for working with affected individuals, and the critical need for collaboration between mental health and substance misuse services to deliver holistic, person-centred care.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    5 learning outcomes8 guidance points

    Presentation Skills

    This subtopic equips learners with the essential skills to effectively prepare and deliver presentations tailored to the independent travel training context, ensuring clear communication of complex travel concepts to diverse audiences including trainees, families, and professionals. It covers structuring content, using visual aids, and adapting delivery style to meet specific needs.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes10 guidance points

    Personal Development in a Social Care Setting

    This element focuses on the essential skills and processes for continuous personal and professional development within an adult social care setting. It guides learners through identifying their own learning needs, creating and agreeing a personal development plan, utilising feedback and reflective practice to enhance their practice, and measuring their progress against relevant standards. Ultimately, it empowers care workers to take ownership of their growth, ensuring they deliver safe, effective, and person-centred support.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    6 learning outcomes9 guidance points

    Understanding Prescribing and Detoxification Services

    This subtopic examines the pharmacological and therapeutic frameworks underpinning prescribing interventions for substance misuse, including titration, stabilisation, and maintenance. It equips learners with the knowledge to prepare service users for detoxification and understand the continuum of care from acute withdrawal to relapse prevention, emphasising person-centred and evidence-based practice.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    6 learning outcomes10 guidance points

    Understanding staff well-being

    This element equips learners with the ability to systematically identify and assess the multifaceted factors influencing staff wellbeing within their organisational environment. It emphasises the critical importance of capturing authentic staff voice to shape support mechanisms and evaluating the tangible impact of wellbeing initiatives not only on individual staff members but also on wider stakeholders, including clients, service users, and the community. Mastery of this topic enables leaders to foster a mentally healthy workplace by aligning support with identified needs and demonstrating accountability through robust monitoring and reflective practice.

    Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    1 learning outcomes6 guidance points

    Understanding Autism

    This element provides foundational knowledge of autism spectrum conditions, including diagnostic criteria, associated conditions, and the wide-ranging sensory, social, and emotional challenges that impact daily living and learning. It equips learners with the understanding required to identify triggers for challenging behaviour and to implement person-centred strategies that foster independence, particularly in the context of teaching independent travel skills. The focus is on applying this knowledge to reduce barriers and promote inclusive, supportive practice.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF), Open Awards Level 2 Certificate in Skills for Health and Care Professions (RQF)

    7 learning outcomes22 guidance points2 criteria

    Medicinal Treatments for Endocrine, Gynaecological and Genitourinary Conditions

    This element examines the pharmacological management of endocrine, gynaecological, and genitourinary disorders, including obstetric pharmacotherapy. Pharmacy technicians must grasp therapeutic classes, mechanisms of action, and patient-specific factors for hormones, contraceptives, antibiotics, and other agents. Practical application involves safe dispensing, tailored counselling, and identification of adverse effects and drug interactions.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes6 guidance points

    Basic Awareness of Diabetes

    This element introduces the fundamental concepts of diabetes, including its definition and types, alongside the key risk factors for developing type 2 diabetes. It explores practical treatment and management strategies, equipping learners to recognise and respond to hypoglycaemia, while also highlighting the critical links between diabetes and other long-term conditions, ensuring safe and person-centred care.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes7 guidance points

    Medicinal Treatments for Sensory Organ Conditions

    This subtopic covers the anatomy and physiology of sensory organs (eyes, ears, nose, oropharynx, and skin) and the pharmacological management of common conditions affecting them. Learners will explore how different medicinal treatments, including topical and systemic agents, are used to manage infections, allergies, inflammatory disorders, and other ailments, while also considering the vital role of patient advice in promoting safe and effective self-care and adherence.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes6 guidance points

    Principles of Communication in Adult Social Care Settings

    This element explores the fundamental role of communication in adult social care, emphasising its impact on safeguarding, person-centred support, and positive relationships. Learners examine how to adapt communication methods to meet individual needs, overcome barriers such as sensory impairments or language differences, and apply legal and ethical frameworks governing confidentiality. The content is essential for professionals coordinating independent travel training, where clear, respectful communication is vital for promoting autonomy and managing risk.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes8 guidance points

    Understanding Challenging Behaviour

    This element equips learners to understand that challenging behaviour is a form of communication often arising from unmet needs, environmental triggers, or difficulties in processing information, especially during independent travel. Learners explore positive behaviour support (PBS) as a framework for proactive, person-centred strategies that reduce the likelihood of challenging incidents, and they learn to conduct dynamic risk assessments to ensure the safety of all involved. Practical application focuses on anticipating cues, de-escalating situations, and creating safe travel environments for individuals with learning disabilities or autism.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes10 guidance points

    Care Planning in End of Life Care

    This subtopic explores the principles of holistic, person-centred care planning for individuals facing the end of life. It examines how to conduct thorough assessments that encompass physical, emotional, social, and spiritual needs, and details the process of advance care planning to respect patient preferences. The practical application involves collaborating with multi-disciplinary teams to create flexible care plans that uphold dignity and autonomy during the final stages of life.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Understanding the Recovery Process

    This subtopic explores the multifaceted and person-centred nature of recovery from substance misuse, moving beyond abstinence to encompass wellbeing, social inclusion, and citizenship. It examines key frameworks such as the UK Drug Policy Commission's Vision of Recovery and the concept of Recovery Capital, alongside the dynamic interplay of hope, choice, freedom, and aspiration. The role of community resources, Recovery Champions, families, carers, and mutual aid networks is critically evaluated as integral to sustainable recovery pathways.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    7 learning outcomes13 guidance points

    Privacy and Dignity

    This element focuses on the fundamental principles of privacy and dignity in adult social care, exploring how care workers can uphold these values through everyday actions. It equips learners to recognise situations that compromise privacy, maintain confidentiality, and support individuals to make informed choices while managing risks. Through a person-centred approach, it also promotes active participation, independence, and the preservation of personal relationships and community connections.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    7 learning outcomes9 guidance points

    Using a Cross-Curriculum Approach

    This element equips mental health leads with the skills to embed a cohesive cross-curricular approach to wellbeing across their organisation. It emphasises moving beyond standalone PSHE lessons to integrate mental health principles into all subjects, tailoring content to local needs, and systematically monitoring impact. Learners develop reflective leadership strategies to enhance whole-curriculum delivery through staff development and evidence-based practice.

    Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    1 learning outcomes6 guidance points

    Understanding Mental Health and Wellbeing

    This topic explores mental health and wellbeing, including attitudes, theoretical models, and improvement strategies. Learners identify opportunities to enhance wellbeing.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes6 guidance points

    Working with pupils, families and communities on a Mental Health Strategy

    This element equips mental health leaders to strategically engage with diverse pupils, families, and communities in developing and implementing effective mental health strategies. Learners examine how cultural backgrounds shape wellbeing perceptions, identify engagement barriers, and apply reflective practice to foster inclusive, collaborative approaches that enhance whole-school mental health outcomes.

    Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    1 learning outcomes6 guidance points

    Principles of Safeguarding Children, Young People and Vulnerable Adults

    This subtopic equips learners with the fundamental principles of safeguarding children, young people, and vulnerable adults specifically within the context of independent travel training programmes. It emphasises the legal and ethical duties of travel trainers to recognise signs of abuse, understand reporting procedures, and create a safe environment that promotes dignity and respect. Learners will explore how to balance empowerment with protection, ensuring individuals can travel independently while having robust measures in place to respond promptly and appropriately to any safeguarding concerns.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes12 guidance points

    Care Planning Skills for the Care Worker

    This unit equips care workers with the skills to actively contribute to person-centred care planning, from initial assessment through to implementation and evaluation. It emphasises practical participation in multidisciplinary teams, risk assessment, and the secure handling of care plan information to ensure safe, effective, and legally compliant care delivery.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Safeguarding Children

    This element equips adult social care workers with essential knowledge to recognise and respond to safeguarding concerns involving children they may encounter through their work with adults. It covers identifying contact circumstances, risk factors, abuse types, and appropriate response procedures aligned with legislation and local policies. Mastery ensures practitioners can effectively contribute to multi-agency safeguarding efforts, promoting the welfare of vulnerable children.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    4 learning outcomes8 guidance points

    Microbiology for Pharmacy Technicians

    This subtopic equips pharmacy technicians with a foundational understanding of microbiology essential for safe pharmaceutical practice. Focus is placed on classifying microorganisms, factors influencing their growth, and methods for monitoring and controlling contamination in pharmacy environments. Additionally, it covers transmission of infection, emphasizing the technician's role in preventing healthcare-associated infections through aseptic technique and effective infection control measures.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes9 guidance points

    Understand Own Role in a Social Care Setting

    This topic covers understanding one's own role in a social care setting, including duties, standards, and working in partnership. It emphasises professional development, rights, and responsibilities.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes6 guidance points

    Career Planning

    This subtopic equips learners with the essential skills to reflect on their personal attributes and link them to career opportunities in the health and care sector. It covers how to effectively use information, advice and guidance (IAG) sources to make informed decisions about progression and how to construct a realistic transition plan into further education, training or employment.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Promoting Positive Behaviour in Children and Young People

    This subtopic explores the multifaceted factors influencing behaviour in children and young people, emphasising proactive, organisation-wide strategies to foster a positive ethos, alongside targeted individual interventions that are essential for practitioners managing independent travel training programmes. It equips learners to create supportive environments that reduce behavioural incidents and promote self-regulation, critical for safe and successful travel training.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes7 guidance points

    Personal Development for Pharmacy Technicians

    This element focuses on the continuous professional growth of pharmacy technicians, emphasising the governance, professionalism, and reflective practice required to maintain competence and ethical standards. It equips learners to evaluate their own performance, identify unprofessional behaviour, and create structured personal development plans while also supporting the development of colleagues. Mastery of these skills ensures safe, effective, and accountable practice within the pharmacy setting.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    7 learning outcomes10 guidance points

    Writing a Mental Health Action Plan

    This subtopic equips leaders with the skills to systematically assess their organisation's mental health and wellbeing needs, using audit tools to evidence strengths, weaknesses, and priorities. Learners will then translate these findings into an actionable, stakeholder-informed plan with clear timescales, fostering a supportive workplace culture and demonstrating compliance with the RQF Level 4 leadership standard.

    Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    1 learning outcomes6 guidance points

    Principles for the Management of Pharmaceutical Stock

    Learners understand governance, ordering, procurement, receiving, storing, and managing pharmaceutical stock. The focus is on safe and efficient stock management.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes6 guidance points

    Provide Leadership for a Team

    This subtopic explores the core principles of effective leadership within a team responsible for delivering independent travel training programmes. Learners will examine how to inspire, guide, and manage a team to support service users with diverse needs in developing safe and autonomous travel skills. Practical application includes setting strategic direction, fostering a collaborative culture, and resolving performance issues to enhance service quality and outcomes.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes8 guidance points

    Caring for Babies under Twelve Months

    This subtopic explores the holistic care of infants, covering developmental milestones from birth to twelve months, nutritional needs, cultural variations in care practices, and essential health and safety protocols. It equips learners with the knowledge to provide responsive, safe, and individualized care across diverse settings, emphasizing the critical importance of the first year of life for lifelong well-being.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Work in a Person-Centred Way

    This element focuses on embedding person-centred values into daily care practice, ensuring that support is tailored to the individual’s unique history, preferences, and needs. It covers understanding and applying principles of dignity, respect, and consent, including navigating mental capacity legislation and promoting physical, emotional, and spiritual wellbeing. Learners are assessed on their ability to demonstrate person-centred approaches that uphold identity, self-esteem, and comfort for those in their care.

    Open Awards Level 2 Adult Social Care Certificate (RQF), Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    8 learning outcomes14 guidance points2 criteria

    Principles of Health and Safety for Pharmacy Technicians

    This subtopic covers the essential health and safety duties of a pharmacy technician, including legal obligations under UK legislation such as the Health and Safety at Work Act 1974 and COSHH. It explores the systematic process of risk identification, assessment and control in a pharmacy setting, and outlines the correct procedures for managing workplace incidents and emergencies, ensuring patient and staff welfare. Learners will apply these principles to real-world pharmacy practice, reinforcing the importance of a safety culture.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    6 learning outcomes10 guidance points

    Supervise, Monitor and Review Independent Travel Training Programmes

    This element focuses on the practical and strategic oversight of independent travel training programmes, ensuring that supervision is effective, data-driven monitoring informs continuous improvement, and assessment decisions are safe and valid. Learners will explore how to implement robust quality assurance processes to maintain high standards, safeguard individuals, and comply with regulatory and organisational requirements. Application includes real-world scenarios where travel trainers must balance promoting independence with managing risk, using evidence-based reviews to adapt programmes to individual needs.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes8 guidance points

    Changing Roles and Responsibilities in Adolescence

    This element explores the transition in parent-child relationships as children enter adolescence, focusing on shifts in roles, responsibilities, and autonomy. Learners will examine the physical, emotional, and social changes adolescents experience, and the resultant pressures on family dynamics, including sources of conflict and power struggles. Practical application in health and care settings involves using this understanding to support families and young people effectively.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes10 guidance points

    Child Protection

    This subtopic focuses on the fundamental principles of safeguarding children: recognizing that all children have inherent needs and rights, identifying categories of abuse (physical, emotional, sexual, neglect), understanding appropriate responses to a child's disclosure, and knowledge of key legislation such as the Children Act 1989 and 2004, Working Together to Safeguard Children guidance, and the role of multi-agency working. Practical application includes enabling care workers to act promptly and appropriately to protect children at risk.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Take Responsibility for Health and Safety in your Team

    This subtopic focuses on the responsibilities of a team leader in ensuring health, safety, and security during independent travel training programmes. Learners must understand legal frameworks, conduct comprehensive risk assessments, and implement safe systems of work, all while fostering a culture of shared responsibility. Practical application involves tailoring safety measures to the needs of vulnerable individuals and continuously monitoring compliance.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes8 guidance points

    Principles of Health Promotion and Well-being in Pharmacy Services

    This subtopic equips pharmacy technicians with the knowledge to actively contribute to public health through pharmacy services. It explores the complex interplay of biological, social, and environmental factors that determine health and well-being, and emphasises how pharmacy professionals can use behaviour change techniques to empower patients. The practical application lies in delivering evidence-based health promotion interventions while working within the legal and ethical boundaries of the pharmacy technician role.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    6 learning outcomes10 guidance points

    Principles of Person-Centred Approaches for Pharmacy Technicians

    This element focuses on embedding person-centred values into pharmacy practice, ensuring that communication is tailored to individual needs and preferences. It covers the pharmacy technician's responsibility in safeguarding vulnerable individuals, alongside applying effective communication strategies to promote safe and equitable pharmaceutical care. Practical application includes conducting patient consultations, recognizing capacity issues, and collaborating with multidisciplinary teams to uphold dignity and autonomy.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    5 learning outcomes7 guidance points

    Understand how to Support Individuals with Autistic Spectrum Conditions

    This element focuses on developing a critical understanding of autism spectrum conditions (ASC) to effectively support individuals in the context of independent travel training. Learners examine the core characteristics and diverse impact of ASC, explore key theories, and apply knowledge of legal frameworks and communication strategies. The ultimate goal is to foster independence through person-centred, evidence-based practice that accounts for sensory, social, and communication differences.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes9 guidance points

    Children’s Social and Emotional Development

    This unit explores the key stages of social and emotional development from infancy through adolescence, including attachment, self-regulation, and peer relationships. It emphasizes the critical role of supportive environments and positive reinforcement in fostering resilience and well-being, while also examining how negative behaviours such as bullying, neglect, or inconsistent discipline can disrupt healthy development and lead to long-term emotional difficulties.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Cleaning, Decontamination and Waste Management

    This subtopic focuses on the essential principles and practices of environmental cleaning, decontamination of equipment and surfaces, and safe waste management within health and care settings. Learners will explore how these procedures collectively break the chain of infection, safeguarding service users, staff, and visitors from healthcare-associated infections. Practical application includes following standard infection control precautions, using appropriate cleaning agents and methods, adhering to colour-coded waste segregation systems, and complying with relevant legislation and organizational policies.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Understand Models of Disability

    This subtopic explores the key models of disability, particularly the medical and social models, contrasting their definitions and implications. It examines how adopting a particular model influences the design of travel training programmes, with a social model approach focusing on removing barriers in the environment rather than 'fixing' the individual. This understanding is crucial for person-centred service delivery that empowers individuals and promotes independence.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes8 guidance points

    Principles of Safe Manufacture of Quality Medicines in the Pharmaceutical Environment

    This subtopic equips pharmacy technicians with the essential knowledge to ensure medicines are manufactured safely, legally, and to the highest quality standards. Learners explore governance frameworks, the pivotal role of Good Manufacturing Practice (GMP), practical manufacturing processes, and the mathematical competence required for accurate pharmaceutical calculations. Emphasis is placed on implementing robust quality systems to protect patient safety and public health.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    5 learning outcomes10 guidance points

    Meeting the Responsibilities Placed on a Workplace

    Meeting workplace responsibilities for mental health involves understanding legal requirements and assessing risks. Leaders support staff wellbeing by working with stakeholders and fostering a mentally healthy environment.

    Open Awards Level 4 Certificate in Mental Health Aware Leadership (RQF), Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    2 learning outcomes14 guidance points2 criteria

    LGBTQ+ Equality Legislation

    This subtopic explores key UK legislation that protects LGBTQ+ rights, such as the Equality Act 2010, and the pivotal role of activists like Peter Tatchell and Christine Burns in shaping these laws. Understanding these legal frameworks is essential for health and social care professionals to ensure inclusive, non-discriminatory practice and to advocate for service users.

    Open Awards Level 3 Certificate in Cultural Awareness of the LGBTQ+ Community (RQF)

    1 learning outcomes6 guidance points

    Communication in the Workplace

    This subtopic focuses on the role of effective communication—both verbal and non-verbal—in supporting individuals to develop independent travel skills. Learners must grasp how positive interaction builds trust and reduces anxiety, and how clear written records (e.g., travel plans, risk assessments) ensure consistency and safety.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF), Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF), Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    3 learning outcomes22 guidance points3 criteria

    Mindful Parenting

    Mindful Parenting within Maternity Support Work introduces learners to the concept of mindfulness as a conscious, non-judgemental awareness of the present moment. This element explores how such awareness can be integrated into daily parent–infant interactions, fostering sensitive and attuned caregiving. Learners examine practical techniques to help new parents reduce stress, respond calmly to their baby's cues, and build secure attachment relationships, which is central to promoting positive perinatal mental health and infant development.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes6 guidance points

    An Awareness of Learning Disability and Autism

    This subtopic explores the distinct characteristics of learning disability and autism, highlighting co-occurring conditions and the profound impact on everyday life, health, and care needs. It equips care workers with strategies to adapt communication, implement reasonable adjustments, and apply legislation to promote inclusion, equal access to healthcare, and improved outcomes for individuals.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    5 learning outcomes8 guidance points

    Brief Interventions for Substance Misuse Practitioners

    This element covers the practical application of brief interventions in substance misuse settings, equipping practitioners with skills to identify, engage, and support service users through structured, time-limited conversations. It focuses on harm reduction principles, motivational enhancement, and signposting to promote positive behaviour change and reduce substance-related risks.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    1 learning outcomes10 guidance points

    Alcohol Awareness

    This element develops learners' knowledge of alcohol awareness within health and social care settings. It covers the measurement of alcohol units, the physiological and psychological health risks, and the wider social consequences of misuse. Additionally, it provides an overview of local and national support services, equipping learners with essential information to assist individuals and families.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    4 learning outcomes6 guidance points

    Assemble and Check Dispensed Medicines and Products

    This element covers the legal and professional governance frameworks underpinning the assembly and accuracy checking of dispensed medicines, alongside practical procedures for labelling, packing, and error management. It equips pharmacy technicians to ensure patient safety and compliance with regulatory standards in both dispensing and final accuracy verification roles.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes8 guidance points

    Developing Communication Skills

    This subtopic develops essential communication skills for health and care professionals, focusing on understanding its importance, identifying and overcoming barriers, and using appropriate methods. It emphasises a person-centred approach to meet individual communication needs and the importance of accurate, confidential record-keeping to support effective care planning and delivery.

    Open Awards Level 2 Certificate in Skills for Health and Care Professions (RQF), Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF), Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    7 learning outcomes20 guidance points3 criteria

    Foundations of Outdoor and Adventure Therapy

    This element establishes the theoretical bedrock of Outdoor and Adventure Therapy, requiring learners to critically engage with its definitions, historical evolution, and emerging trends. It also explores the neuroscientific and psychological mechanisms—such as attention restoration theory and stress reduction—that underpin nature's therapeutic impact, alongside the application of integrative therapy models. The focus is on preparing practitioners to blend evidence-based approaches across diverse settings, from clinical to community-based interventions.

    Open Awards Level 4 Certificate in Outdoor and Adventure Therapy (RQF)

    1 learning outcomes10 guidance points

    Cognitive Development of Children

    This element explores the interplay between genetic and environmental factors in shaping intelligence, examining key theories of cognitive development such as Piaget's stage theory and Vygotsky's sociocultural perspective. It also delves into language acquisition, including milestones and theoretical debates, and the experimental methods used to investigate cognitive processes in children. Understanding these concepts is essential for health and care professionals to support children's learning and development effectively.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Receive, Validate and Issue Prescriptions

    This element covers the core responsibilities of a pharmacy technician when handling prescriptions, including receipt, validation against legal and clinical criteria, and final supply to patients or healthcare professionals. It integrates knowledge of governance frameworks such as the Human Medicines Regulations, standard operating procedures (SOPs), and professional standards to ensure safe, effective, and lawful dispensing. Mastery is essential for apprentice competence and underpins patient safety in every community or hospital pharmacy setting.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes10 guidance points

    Undertake Medicines Reconciliation and Supply

    Medicines reconciliation involves gathering and verifying a patient's medication history to ensure accuracy and safety. This process includes taking histories, verifying with sources, reconciling with current prescriptions, and assessing own medicines. Ordering and supplying medicines are also covered.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes6 guidance points

    Working with Individuals with Disabilities

    This element focuses on understanding the diverse learning needs arising from specific disabilities, including physical, sensory, intellectual, and hidden disabilities, and how these impact an individual's ability to learn independent travel skills. Learners explore the essential personal attributes, such as patience and empathy, and professional skills, like person-centred planning, needed to support disabled individuals effectively. Additionally, it examines the collaborative roles of professionals and agencies, such as occupational therapists and social workers, in facilitating integrated travel training support.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes8 guidance points

    Communication and Dementia

    This element explores how dementia affects communication due to cognitive decline, memory loss, and language impairments. It emphasizes the importance of adapting communication strategies to maintain dignity and person-centred care, promoting effective interactions that enhance well-being and reduce distress.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Communication in Teamwork

    This element explores the pivotal role of communication in shaping effective teamwork within health and social care environments. Learners examine how clear, respectful, and timely communication fosters collaboration, reduces errors, and improves service user outcomes, while also identifying practical skills like active listening and constructive feedback that underpin positive team dynamics.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Conflict Resolution

    This element explores the dynamics of conflict within health and care settings, examining its root causes and the range of human responses. Learners will analyse how communication styles can escalate or de-escalate tensions, and develop practical strategies for resolution, including the appropriate involvement of third parties. The focus is on applying these concepts to maintain positive, safe environments for service users and colleagues.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Contribute to Children and Young People's Health and Safety

    This element covers the essential knowledge and skills required to maintain a safe environment for children and young people. It includes understanding and applying health and safety policies, identifying risks in both the work setting and during off-site visits, responding appropriately to incidents, injuries, and illnesses, and following correct procedures for reporting, infection control, and managing medicines.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes14 guidance points

    Contribute to the Support of Positive Environments for Children and Young People

    This element focuses on creating and maintaining safe, nurturing, and inclusive environments that promote the physical, social, and emotional well-being of children and young people. Learners will explore how regulatory frameworks like the Early Years Foundation Stage (EYFS) and the Children Act guide practice, and how to tailor support to meet individual needs, including personal care and nutrition. Application involves collaborating with children, families, and professionals to foster environments where children can thrive.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes9 guidance points

    Counselling: Skills for the Workplace

    This subtopic provides learners with a foundational understanding of counselling skills applied within workplace environments, particularly in health and care settings. It examines the nature and context of workplace counselling, distinguishing it from formal therapy, and stresses the importance of ethical practice, risk management, and self-awareness when offering supportive interactions to colleagues or clients. Practical application involves using active listening, empathy, and appropriate boundaries to enhance well-being and professional relationships while adhering to organisational policies and legal frameworks.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Critical Thinking

    This element introduces learners to the fundamental principles of critical thinking and analysis within health and social care contexts. It focuses on developing the ability to objectively evaluate information, arguments, and assumptions encountered in practice, from research evidence to professional opinions. Learners will explore how to apply a structured approach to questioning and interpreting data, ultimately supporting safe, effective, and person-centred decision-making.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Mental Health Foundations in Outdoor and Adventure Therapy

    This element establishes the essential mental health knowledge underpinning Outdoor and Adventure Therapy practice. Learners explore common conditions, their symptoms, and how participation may be affected, with a focus on trauma and ACEs. It critically examines the suitability of OAT for complex needs, ethical boundaries, and the application of trauma-sensitive principles to create safe, effective therapeutic outdoor experiences.

    Open Awards Level 4 Certificate in Outdoor and Adventure Therapy (RQF)

    1 learning outcomes10 guidance points

    Data Protection

    This subtopic explores the critical legal and ethical responsibilities in handling personal data within independent travel training programmes. It emphasises practical application of the UK GDPR and Data Protection Act 2018 to protect sensitive learner information, including health, contact, and mobility details, ensuring confidentiality and building trust with vulnerable travellers.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes8 guidance points

    Biological Principles for Pharmacy Technicians

    This element covers the fundamental biological principles underlying pharmacy practice, focusing on the structure and function of carbohydrates, lipids, proteins, enzymes, and the human genome. It equips pharmacy technicians with essential knowledge to understand drug formulation, nutrient metabolism, enzyme-based drug interactions, and the role of genetics in personalised medicine, directly supporting safe and effective patient care.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes10 guidance points

    Personal Development for Maternity Support Workers

    This unit focuses on the essential personal and professional development required for maternity support workers to deliver safe, effective care. It explores the role of supervision in maintaining standards, the importance of reflective practice for continuous improvement, and skills for identifying and addressing unprofessional conduct. Learners will develop the ability to create meaningful personal development plans and actively contribute to the growth of their colleagues, ensuring the whole team upholds the values of maternity care.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes6 guidance points

    LGBTQ+ History and Cultural Awareness

    This subtopic explores pivotal moments in LGBTQ+ history, such as the Stonewall riots and legislative milestones, and examines how these events have shaped cultural identities and community narratives. Learners will critically analyse the evolution of LGBTQ+ visibility, resistance, and cultural production, and apply this understanding to contemporary health and social care contexts, recognising the impact of historical marginalisation on service access and outcomes. This deepens cultural competence by situating present-day LGBTQ+ experiences within a rich historical and cultural continuum.

    Open Awards Level 3 Certificate in Cultural Awareness of the LGBTQ+ Community (RQF)

    1 learning outcomes8 guidance points

    Anatomy and Physiology for Health and Social Care

    This subtopic provides foundational knowledge of human anatomy and physiology essential for health and social care practice. Learners explore the structural organization of the body, major body systems, their functions and interactions, and how to perform routine measurements and observations. The content also covers common body system malfunctions and the routine care delivered to individuals experiencing these issues, linking theory to direct care applications.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    6 learning outcomes7 guidance points

    Meeting the Responsibilities Placed on an Education Mental Health Lead

    This element explores the multifaceted responsibilities of an education mental health lead, including assessing organisational risks, implementing training, and fostering a whole-setting approach to wellbeing. It emphasises strategic leadership in connecting policies, engaging stakeholders, and promoting evidence-based practices. Learners will reflect on their role in developing a supportive culture that integrates mental health across the curriculum and community partnerships.

    Open Awards Level 4 Certificate in Mental Health Aware Leadership (RQF), Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    8 learning outcomes16 guidance points2 criteria

    Health Care Practice

    This subtopic focuses on the foundational skills required for effective health care practice, including establishing positive professional relationships and understanding the diverse support needs of patients and their families. It explores the various factors that influence patient well-being and emphasises the importance of cultural and religious awareness in delivering person-centred, inclusive care.

    Open Awards Level 2 Certificate in Skills for Health and Care Professions (RQF), Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    5 learning outcomes14 guidance points2 criteria

    Managing Teams and Individuals Working with Substance Misuse Services

    This subtopic addresses the leadership and management competencies essential for overseeing both individual practitioners and multidisciplinary teams in substance misuse services. It encompasses setting performance objectives, fostering professional growth, and ensuring effective collaboration across agencies, all while applying team dynamics to run productive meetings. Mastery of these elements is vital for maintaining high-quality, person-centred care and achieving organisational outcomes.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    1 learning outcomes9 guidance points

    Awareness of Mental Health and Dementia

    This subtopic equips adult social care workers with foundational knowledge on mental health, mental well-being, and dementia, including their impacts on individuals, families, and carers. It covers identification, person-centred care, reasonable adjustments, and legal frameworks to promote inclusion and rights. Practical skills include recognising early signs, signposting to services, and applying person-centred approaches to maintain independence and well-being.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    7 learning outcomes11 guidance points

    Customer Service

    This subtopic explores the critical role of customer service in health and social care settings, focusing on how positive interactions enhance service user satisfaction, safety, and confidence in the organisation, while poor service can lead to distrust, complaints, and reputational damage. Learners will understand the importance of creating a welcoming first impression and using effective verbal and non-verbal communication to meet individual needs and uphold professional standards.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Dealing with Bullying

    This subtopic equips learners in health and care professions with the knowledge to identify various forms of bullying, understand its psychological and physical effects on individuals, and implement effective intervention strategies. It emphasises the importance of safeguarding vulnerable clients and maintaining a supportive work environment by knowing how and where to access appropriate help and support services.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Dealing with Challenging Behaviour within Peer Activities

    This unit examines the impact of challenging behaviour on group dynamics and the effectiveness of peer activities in health and care settings. Learners will explore appropriate strategies for de-escalation and conflict resolution, while understanding the boundaries of their role and the importance of timely escalation. The focus is on promoting a safe, inclusive environment and recognising when to seek guidance from supervisors or specialist services.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Decision Making Skills

    This subtopic focuses on the principles and practices of decision-making within health and social care settings. It covers how decisions are made individually and collectively, examining different types of decisions encountered in group environments such as care planning meetings or multidisciplinary teams. Learners will explore various decision-making styles, including autocratic, democratic, and laissez-faire, and their relevance to delivering effective, person-centred care while adhering to professional and ethical standards. Understanding these concepts is crucial for improving service user outcomes and fostering collaborative working relationships.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Demystifying Child Sexual Exploitation

    This subtopic equips learners with essential knowledge to identify, understand, and respond to child sexual exploitation (CSE) within health and care settings. It examines the grooming process, various abusive tactics such as coercion, bribery, and violence, and the legislative and multi-agency frameworks designed to safeguard children. Practical application includes recognising behavioural and physical indicators, implementing preventative strategies, and collaborating effectively with families and agencies to protect vulnerable individuals.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes10 guidance points

    Developing Meeting Skills

    This element equips learners with the essential skills to recognise, prepare for, and actively contribute to meetings within health and care settings. It covers understanding the varied purposes of meetings—such as care planning, team briefings, or safeguarding reviews—and the formal and informal conventions that govern them. Through practical application, learners will demonstrate their ability to participate effectively, ensuring that their contributions promote collaborative, person-centred outcomes and adhere to professional standards of conduct and record-keeping.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Developing Personal Safety and Security Skills

    This subtopic equips learners with critical competencies to identify, evaluate, and minimise risks to personal safety within health and care settings. It covers systematic risk assessment, understanding physiological and psychological responses to threats, and the procedural steps for reporting and learning from safety incidents, all aimed at fostering a proactive safety culture.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Developing Skills to Provide Personal Care in Care Settings

    This subtopic underpins the foundational skills required to deliver person-centred personal care in care settings, emphasizing dignity, respect, and infection control. Learners explore how environmental, social, and cultural factors influence eating and drinking, and the importance of enabling informed choice and assessing individual needs. Practical application includes supporting personal appearance and responding sensitively during intimate care routines.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Diet Advice in Lifestyle and Weight Management

    This element focuses on the principles of dietary advice in the context of lifestyle and weight management. Learners will explore various dietary types, their nutritional differences, and the role of calorie balance in maintaining a healthy weight. The practical application involves assessing clients' needs and producing tailored diet plans, essential for future roles in health and care professions.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Communication in a Social Care Setting

    This subtopic explores the multifaceted nature of communication within adult social care settings, emphasizing its impact on relationships, person-centred care, and safety. Learners examine diverse communication methods, including verbal, non-verbal, and technological aids, and learn strategies to overcome barriers and uphold confidentiality. The practical application involves tailoring communication to individual needs, preferences, and rights, ensuring effective and respectful interaction.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    6 learning outcomes9 guidance points

    Principles of Understanding and Responding to Substance Misuse

    This element introduces the foundational principles of substance misuse work, including the classification and effects of psychoactive substances, the legislative and policy frameworks governing service delivery, and the importance of upholding diversity and rights. It equips learners to critically evaluate interventions and theoretical models, ensuring practice is underpinned by current evidence to promote effective, person-centred support.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    1 learning outcomes13 guidance points

    Planning Therapeutic Interventions in Outdoor and Adventure Therapy

    This element focuses on the systematic planning of therapeutic interventions within outdoor and adventure therapy, integrating case formulation, client assessment, values-based goal setting, and progress measurement. It emphasizes how practitioners tailor nature-based experiences to meet individual therapeutic needs, ensuring interventions are evidence-informed, client-centred, and adaptable based on ongoing evaluation of outcomes.

    Open Awards Level 4 Certificate in Outdoor and Adventure Therapy (RQF)

    1 learning outcomes6 guidance points

    Chemical Principles for Pharmacy Technicians

    This subtopic builds foundational chemical knowledge essential for safe and effective pharmacy practice. Learners explore atomic structure, bonding types, and periodic trends to predict drug properties and interactions. They also examine pharmaceutical chemical reactions and the critical role of water in drug formulation, stability, and administration.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes6 guidance points

    Applied Health Improvement

    This element focuses on the practical application of health improvement strategies within community settings. Learners must demonstrate the ability to identify accessible local resources, provide tailored support to individuals, accurately record health outcomes, and employ effective communication to facilitate positive health changes. Mastery of these skills is essential for roles in care coordination and community health work.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Principles of Health Promotion and Well-being

    This subtopic equips maternity support workers with a foundational understanding of the physical, psychological, and social factors that shape maternal and infant well-being. It applies behaviour change theory to real-world health promotion scenarios, such as encouraging smoking cessation or breastfeeding, and clarifies the support worker's proactive role in public health initiatives within maternity settings. Learners explore how to facilitate informed choices and reduce health inequalities among diverse client groups.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes8 guidance points

    Introduction to Learning Disability

    This element provides foundational knowledge on the aetiology of learning disabilities, distinguishing between prenatal, perinatal, and postnatal causes. It also establishes the principle that effective support must be rooted in understanding the individual's unique needs and goals, thereby enabling them to lead fulfilling lives. Adopting a person-centred approach is legally and ethically mandated in health and social care settings to uphold dignity and autonomy.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes9 guidance points

    LGBTQ+ Rights in the Provision of Goods and Services

    This subtopic examines the legal and ethical obligations of organisations in providing equitable access to goods and services for LGBTQ+ individuals, focusing on the UK's Equality Act 2010 and its protected characteristics. It explores the impact of homophobia and transphobia on service uptake and the practical actions that promote inclusive practice, while also considering how positive LGBTQ+ role models and allies challenge discrimination and drive cultural change within service environments.

    Open Awards Level 3 Certificate in Cultural Awareness of the LGBTQ+ Community (RQF)

    1 learning outcomes8 guidance points

    Developing Own Interpersonal Skills

    This unit element focuses on developing the interpersonal skills essential for managing independent travel training programmes. Learners critically examine personal skill sets, time and stress management, feedback interpretation, and behavioural styles to enhance professional practice and effectively support service users with diverse needs in real-world settings.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes14 guidance points

    Meeting the Responsibilities Placed on an Educational Leader

    This subtopic develops the competence of educational leaders to systematically meet their mental health and wellbeing responsibilities. It encompasses risk assessment for emotionally demanding roles, strategic planning for staff training, and robust monitoring systems. Leaders learn to review the effectiveness of mental health roles, integrate physical and mental health promotion across the curriculum, and drive a whole-setting approach through genuine co-production with pupils, parents, and community services.

    Open Awards Level 4 Certificate in Mental Health Aware Leadership (RQF), Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    6 learning outcomes18 guidance points2 criteria

    Disability, Society and the Law

    This element explores the legal frameworks, contemporary philosophies, and societal attitudes shaping care for individuals with support needs. Learners examine key legislation such as the Equality Act 2010 and Care Act 2014, alongside person-centred and social model approaches. Practical application focuses on promoting rights, autonomy, and inclusion within health and social care settings.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Diversity in Society

    This subtopic explores the concept of diversity within the context of UK society, focusing on the range of differences among individuals and groups including those based on culture, ethnicity, religion, disability, sexual orientation, and age. Learners will examine how diverse practices and traditions contribute to community life, and why respect for diversity is essential in health and care settings to meet individual needs and promote equality. Understanding these principles equips learners with the ability to challenge discrimination and value the unique contributions that diverse groups bring to service provision and wider society.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes7 guidance points

    Domestic Abuse Awareness

    This subtopic equips learners with an understanding of the various forms of domestic abuse, including physical, emotional, sexual, financial, and coercive control, as recognised in UK safeguarding frameworks. It explores how societal attitudes, cultural norms, and the cycle of abuse perpetuate harm, and emphasises the critical role of power and control dynamics in abusive relationships. Practitioners in health and social care must apply this knowledge to identify signs, support victims, and promote safeguarding practices in professional settings.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Drug Awareness

    This element provides foundational knowledge on drug awareness, exploring the classification of drugs (e.g., stimulants, depressants, hallucinogens) and their legal status, alongside the complex factors leading to misuse. Learners examine the multifaceted impact of drugs on physical and mental health, personal relationships, and broader society, while also gaining insight into withdrawal processes and the support services available. This knowledge is essential for anyone entering health and care professions to offer informed, non-judgemental support and signposting.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes10 guidance points

    Eating Disorders

    This topic covers knowledge about eating disorders and the link between food and feelings. It explores different types of eating disorders and emotional triggers.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Food and Nutrition for Children

    This subtopic explores the essential principles of providing nutritious and safe meals for children, focusing on the nutritional content of common foods, practical considerations in meal preparation, and critical food safety practices. Learners will apply this knowledge to plan balanced meals, accommodate dietary needs, and ensure hygienic handling and storage, supporting children's growth and well-being in care settings.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Health Psychology

    This subtopic introduces learners to health psychology, examining how psychological factors influence physical health and illness. It contrasts the traditional medical model, which views health purely in biological terms, with the bio-psychosocial model, which integrates biological, psychological, and social dimensions. Understanding these models enables care professionals to adopt a more holistic approach to patient well-being.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes5 guidance points

    Health, Safety and First Aid at Work

    This element equips learners with essential knowledge and practical skills to maintain a safe working environment in health and care settings. It covers legal responsibilities under COSHH, strategies for accident prevention, and effective first aid responses including resuscitation and the recovery position. Additionally, it addresses safe manual handling techniques for inanimate loads to prevent workplace injuries.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes9 guidance points

    Healthy Living

    This subtopic focuses on the holistic principles of healthy living essential for individuals pursuing careers in health and care professions. Learners will explore personal fitness, balanced nutrition, hygiene, sexual health, and the development of sustainable lifestyle habits to support their own wellbeing and serve as positive role models in care settings. Practical application involves creating a personalised exercise programme and adopting strategies to maintain health and hygiene standards in professional environments.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes11 guidance points

    Psychological Approaches in Outdoor and Adventure Therapy

    This element explores the integration of psychological theories—including emotional regulation, cognitive-behavioural strategies, narrative and ACT approaches—into outdoor and adventure therapy. Learners examine how natural environments facilitate anxiety management, distress tolerance, meaning-making, and resilience building, and critically analyse techniques for transferring therapeutic gains to daily life. The emphasis is on applying these concepts to design and evaluate safe, effective outdoor interventions.

    Open Awards Level 4 Certificate in Outdoor and Adventure Therapy (RQF)

    1 learning outcomes11 guidance points

    Providing Harm Reduction Support to People who use Drugs

    This subtopic explores the practical application of harm reduction strategies when supporting individuals who use drugs. It covers the philosophy of harm reduction, management of blood borne virus risks, prevention of drug-related deaths, sexual health considerations, and safer injection practices. The focus is on equipping learners with the knowledge to deliver compassionate, evidence-based interventions that reduce negative consequences without necessarily requiring abstinence.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    1 learning outcomes10 guidance points

    Applying Counselling Skills

    This subtopic focuses on the practical application of counselling skills within health and care settings, emphasising ethical practice, safe boundaries, effective communication, core therapeutic qualities, and self-management. Learners will demonstrate how to use these skills to support individuals while maintaining professional integrity and personal well-being.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes9 guidance points

    Introduction to Visual Impairment

    This element introduces the fundamental anatomical and physiological aspects of the eye, the nature and degrees of visual impairment and blindness, and how these affect an individual's interaction with their environment. It also covers essential mobility and communication techniques and equipment, alongside the roles of agencies supporting visually impaired people, all contextualised within the skills needed to teach independent travel safely and effectively.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes9 guidance points

    Contribute to Service Improvement in the Delivery of Pharmacy Services

    This element equips pharmacy technicians with the competencies to evaluate and enhance service delivery through systematic audit and quality improvement methodologies. Learners develop the ability to collaborate effectively with partners, including patients and multidisciplinary teams, to drive continuous improvement. Practical application involves delivering person-centred care and managing complaints as constructive mechanisms for refining pharmacy services.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes12 guidance points

    Duty of Care

    This unit explores the fundamental duty of care and the associated duty of candour in adult social care settings. It examines the legal and ethical responsibilities of care workers to safeguard individuals, manage dilemmas between rights and safety, and handle comments, complaints, incidents, and confrontations effectively. The practical focus is on applying legislation and agreed ways of working to ensure high-quality, safe, and person-centred care while maintaining professional accountability.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    8 learning outcomes10 guidance points

    Developing Problem Solving Skills in the Workplace

    This subtopic focuses on equipping travel trainers with the ability to systematically identify, analyse, and resolve workplace challenges within independent travel training programmes. It emphasises the use of structured problem-solving tools to address complex issues such as risk management, learner behaviour, and multi-agency coordination. Mastery of these skills ensures safe, effective training delivery and promotes continuous professional development.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes6 guidance points

    Principles of Person-Centred Approaches for Maternity Support Workers

    This subtopic explores the fundamental principles of person-centred care within maternity services, focusing on tailoring support to meet the unique physical, emotional, and cultural needs of each woman and her family. It emphasizes effective communication strategies essential for building trust, ensuring informed choice, and promoting dignity and respect throughout the maternity journey. Mastery of these principles enables Maternity Support Workers to advocate for and empower women during pregnancy, childbirth, and the postnatal period.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes6 guidance points

    Recognising Common Mental Health Difficulties in Others

    This subtopic focuses on developing the ability to identify signs and symptoms of common mental health difficulties in the workplace. Learners will explore factors affecting mental health, emotional distress indicators, and appropriate initial support actions, aligning with the leadership role in promoting staff well-being and inclusion.

    Open Awards Level 4 Certificate in Mental Health Aware Leadership (RQF), Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    8 learning outcomes16 guidance points2 criteria

    Human Health and Disease

    This subtopic examines the fundamental nature of microorganisms, including bacteria, viruses, and fungi, and their mechanisms in causing infectious diseases. It further explores how personal behaviours such as hygiene practices and vaccination choices directly influence disease transmission. The practical application of this knowledge is crucial for care professionals to implement infection control measures and understand the benefits of medical research in limiting outbreaks.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes7 guidance points

    Medicinal and Non-Medicinal Treatments for Central Nervous System Conditions

    This element explores the central nervous system’s structure and function, pharmacological interventions for neurological disorders and pain, alongside non-medicinal therapies for mental ill health. It equips learners to evaluate treatment options, integrate multi-modal approaches, and ensure safe, evidence-based practice in pharmacy settings.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes7 guidance points

    Approaches to Mental Health

    This subtopic introduces the concept of mental health, exploring its definition and the various approaches to treatment and support. Learners will examine differing therapeutic methods, anger management techniques, and the importance of communication skills. The roles of agencies and individuals in providing holistic care for those with mental illness are also critically analysed to prepare learners for practice in health and care settings.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes10 guidance points

    Researching a Mental Health Leadership Topic

    This element equips leaders to independently investigate a mental health topic of direct relevance to their workplace, ensuring they can critically evaluate evidence and bridge research with practice. It fosters the skills to select appropriate resources, apply findings to enhance leadership, and systematically reflect on the resulting impact, thereby promoting evidence-informed mental health leadership.

    Open Awards Level 4 Certificate in Mental Health Aware Leadership (RQF), Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    5 learning outcomes14 guidance points2 criteria

    Providing Support and After Care Services for Substance Users

    This subtopic equips learners with the essential skills to deliver holistic aftercare, recognising that sustainable recovery extends far beyond detoxification. It emphasises the integration of relapse prevention strategies, practical assistance with housing, employment, and finances, and the co-creation of dynamic personal action plans to empower individuals in maintaining long-term abstinence and social reintegration.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    1 learning outcomes10 guidance points

    Safe Practice and Safeguarding for the Maternity Support Worker Role

    This subtopic equips the maternity support worker with essential knowledge of health and safety legislation, risk management, and emergency procedures within maternity settings. It also emphasises the critical safeguarding role, ensuring the protection of mothers, babies, and families from harm through robust policies, vigilance, and inter-agency collaboration.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes6 guidance points

    Equality and Diversity

    This element develops learners' critical understanding of embedding equality and diversity within independent travel training programmes. It emphasises the creation of inclusive cultures that recognise individual differences, legal frameworks, and the practical application of promoting dignity and respect in daily practice. Learners will explore how to model appropriate behaviour, support others to embrace diversity, and self-evaluate their contributions to a fair and accessible service.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes9 guidance points

    Equality, Diversity, Inclusion, and Human Rights

    This subtopic examines the core principles of equality, diversity, inclusion, and human rights within adult social care settings. Learners will explore the legal and ethical frameworks that underpin practice, the detrimental effects of discrimination and hate crime, and the practical strategies for promoting inclusive, person-centred care. It also covers the processes for reporting concerns and accessing further guidance to uphold these principles in day-to-day work.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    5 learning outcomes6 guidance points

    Principles of Safeguarding

    This element covers the essential safeguarding principles required when supporting vulnerable individuals in independent travel training. It equips learners to identify signs of harm, understand factors that increase vulnerability, and respond appropriately by following national and local safeguarding procedures. Practical application includes recognizing potential abuse during travel scenarios and knowing how to report concerns to ensure the wellbeing of individuals.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes8 guidance points

    Monitoring and Reporting a Mental Health Strategy

    This element focuses on the strategic oversight required to effectively monitor and report on a mental health and wellbeing strategy within an organisational context. Learners must demonstrate the ability to plan and implement systematic monitoring arrangements that capture changing wellbeing needs, and to produce evidence-based reports that meet stakeholder requirements, ensuring accountability and continuous improvement.

    Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    1 learning outcomes8 guidance points

    Supporting Diverse Needs in Outdoor and Adventure Therapy

    This element focuses on embedding inclusive, strengths-based, and neuroaffirming approaches within outdoor and adventure therapy to support clients with diverse needs. Learners must be able to translate these frameworks into practical adaptations for sensory, cultural, and neurodivergent differences, ensuring therapeutic activities are accessible and effective for all participants. Mastery of this content enables practitioners to design interventions that foster resilience, autonomy, and positive therapeutic outcomes in natural settings.

    Open Awards Level 4 Certificate in Outdoor and Adventure Therapy (RQF)

    1 learning outcomes6 guidance points

    The Therapeutic Relationship in Outdoor and Adventure Therapy

    This topic explores the therapeutic relationship in outdoor and adventure therapy, focusing on trust, attunement, psychological safety, nature connection, professional boundaries, ethical practice, and humanistic approaches.

    Open Awards Level 4 Certificate in Outdoor and Adventure Therapy (RQF)

    1 learning outcomes6 guidance points

    Problem Solving when Delivering Independent Travel Training

    This subtopic focuses on equipping travel trainers with the skills to anticipate and resolve potential challenges during independent travel training. It covers teaching trainees to handle unexpected 'what if' scenarios, managing real-time problems during sessions, and utilising organisational support structures. Mastery ensures trainers can build trainee resilience and maintain safety and confidence throughout the travel training process.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes8 guidance points

    Handling Information in a Social Care Setting

    This element equips learners with the knowledge and skills to handle personal and sensitive information safely and lawfully in adult social care settings. It covers secure systems for accessing, recording, storing and sharing data, the support individuals need to safeguard their information, and the procedures for reporting breaches or non-compliance to maintain confidentiality and trust.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    6 learning outcomes8 guidance points

    Raising Awareness of the effects of Substance Misuse

    This subtopic focuses on developing the knowledge and skills to educate individuals and communities about different types of substances, their immediate and long-term effects on physical and mental health, and the social consequences of substance misuse. Learners will also explore strategies to raise awareness of local and national support services, enabling them to signpost individuals to appropriate help and promote harm reduction. Practical application includes designing and delivering educational sessions, creating awareness materials, and providing accurate, non-judgmental information to diverse audiences.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    1 learning outcomes9 guidance points

    Facilitate Learning and Development for Individuals

    This element focuses on the skills required to effectively facilitate one-to-one learning sessions within the context of independent travel training. It covers the principles of person-centred coaching, techniques for supporting skill application in real-world settings, and strategies for encouraging reflective practice. Mastery of these practices ensures travel trainers can adapt to individual needs, promote independence, and scaffold safe, confident navigation of community environments.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes6 guidance points

    Arthritis Awareness

    This subtopic provides an introduction to arthritis, covering its types and pathophysiology, alongside exploring the medical and holistic treatment options available. It also emphasises the importance of understanding the lived experience of individuals, enabling care professionals to deliver person-centred support and promote effective self-management strategies.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes8 guidance points

    Social Prescribing

    Social prescribing is a holistic approach that enables healthcare professionals, including maternity support workers, to refer individuals to non-clinical community-based services, fostering wellbeing by addressing social determinants such as isolation, anxiety, or practical needs. In maternity care, it leverages asset-based community development, focusing on the strengths and resources within families and local networks, rather than deficits, to enhance maternal mental health and social support during pregnancy and postpartum.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes10 guidance points

    Medicinal and Non-Medicinal Treatments for Gastrointestinal and Nutritional Conditions

    This subtopic explores the anatomy and physiology of the digestive system alongside pharmacological and non-pharmacological interventions for common GI and nutritional disorders. Learners will examine how medicines such as proton pump inhibitors, antiemetics, and nutritional supplements are prescribed, dispensed, and monitored, while also considering lifestyle advice essential for patient self-management. Mastery of this content underpins safe and effective pharmacy practice in supporting patients with conditions like gastro-oesophageal reflux disease, peptic ulcers, and malnutrition.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes10 guidance points

    Supporting Wellbeing in own Organisation

    This element equips leaders with the skills to proactively shape a psychologically safe workplace. It emphasises self-assessment, strategic planning, and collaborative engagement to embed mental health awareness into the fabric of the organisation, ensuring sustained wellbeing for staff and service users.

    Open Awards Level 4 Certificate in Mental Health Aware Leadership (RQF), Open Awards Level 4 Diploma in Mental Health Aware Leadership (RQF)

    7 learning outcomes14 guidance points2 criteria

    Self-Management within Substance Misuse Services

    This subtopic equips professionals with the skills to autonomously manage their role within substance misuse services, emphasising the use of management information to drive service improvement. Learners will conduct local population needs assessments, develop and review strategic service plans, and actively pursue ongoing professional development to enhance their competence and responsiveness in a dynamic sector.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    5 learning outcomes8 guidance points

    Structures and Cultures within Communities

    This subtopic delves into the intricate makeup of communities, examining demographic compositions, family structures, and both formal and informal support networks that influence maternity experiences. Students develop the ability to assess how cultural norms, values, and traditions shape health behaviours, antenatal and postnatal practices, and parenting styles, equipping them to deliver culturally sensitive and person-centred support as maternity support workers.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes6 guidance points

    Health, Safety, and Principles of Basic Life Support

    This subtopic equips adult social care workers with the foundational knowledge and practical skills to ensure a safe, secure, and healthy environment for themselves, their colleagues, and the individuals they support. It encompasses understanding legal frameworks, employer and employee duties, risk management, safe moving techniques, emergency responses, medication protocols, and strategies for personal wellbeing, all framed within the regulatory standards of adult social care.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    8 learning outcomes11 guidance points

    Assertiveness and Decision Making

    This subtopic equips learners with essential skills for the health and care sector, focusing on personal decision-making, understanding rights and responsibilities, and employing assertiveness and negotiation to achieve positive outcomes. It explores how assertive behaviour fosters effective communication, protects individual rights, and promotes collaborative care, while weighing the benefits and potential implications of different approaches. Practical application includes scenarios such as care planning, conflict resolution, and advocating for service users or oneself.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes6 guidance points

    Support the Learning and Development of Individuals

    This subtopic focuses on the practical and theoretical aspects of providing one-to-one support to learners developing independent travel skills. It covers the strategies for facilitating learning, adapting communication, and enabling individuals to reflect on their progress, all within the context of person-centred planning for independent living. The skills developed are essential for promoting autonomy and safety in real-world travel scenarios.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes6 guidance points

    Medicinal and Non-medicinal Treatments for Malignant Diseases and Musculoskeletal Conditions

    This element explores the biological underpinnings of malignant and musculoskeletal diseases, from cellular structure to system function, and the integrated use of pharmacological and non-pharmacological treatments. Pharmacy technicians apply this knowledge to support patient care by ensuring safe medicine use, providing tailored advice, and recognising the holistic needs of individuals managing long-term or life-threatening conditions.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes9 guidance points

    Managing a Budget

    This subtopic focuses on the financial accountability required to effectively allocate and control funds within independent travel training programmes. Learners will develop the skills to plan, justify, and monitor budgets, ensuring resources are used efficiently to meet training goals while complying with organisational policies and regulatory requirements.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes6 guidance points

    Support and After Care Services for Substance Users

    This topic covers relapse prevention, housing, employment, and financial support for substance users. Learners must develop, implement, and review personal action plans.

    Open Awards Level 3 Certificate in Understanding and Responding to Substance Misuse (RQF)

    1 learning outcomes6 guidance points

    Medicinal Methods for the Prevention, Protection from and Treatment of Infections

    This subtopic covers the physiological role of blood in immunity and drug transport, pharmacological principles of antimicrobial agents, and the clinical application of immunological products such as vaccines and immunoglobulins. It emphasises the pharmacy technician's role in supporting infection prevention and treatment, including advising patients on correct medicine use, potential side effects, and lifestyle measures to manage health and reduce infection spread.

    Open Awards Level 3 Diploma in the Principles and Practice for Pharmacy Technicians (Integrated Apprenticeship) (RQF)

    1 learning outcomes6 guidance points

    Infection Prevention and Control (IPC)

    Infection Prevention and Control (IPC) is a critical component of adult social care, safeguarding both service users and staff. This subtopic explores the fundamental principles of breaking the chain of infection, applying standard precautions, and safely managing infectious materials to minimise the risk of healthcare-associated infections.

    Open Awards Level 2 Adult Social Care Certificate (RQF)

    6 learning outcomes9 guidance points

    Understand and Implement the Processes for Teaching Independent Travel

    This subtopic focuses on the systematic process of delivering independent travel training, beginning with a thorough assessment of a trainee's readiness, capabilities, and support needs. It then covers collaborative route planning that prioritises safety and individual goals, followed by hands-on implementation and ongoing evaluation to ensure the trainee gains lasting independent travel skills.

    Open Awards Level 2 Award in Skills for Teaching Independent Travel (RQF)

    1 learning outcomes8 guidance points

    Managing a Project

    This subtopic focuses on the systematic management of a project within the context of independent travel training programmes. Learners will develop skills to plan, execute, monitor, and review a project, ensuring it meets the needs of stakeholders and achieves defined outcomes. Practical application includes applying project management tools to real-world scenarios such as designing a new travel training scheme or improving existing services.

    Open Awards Level 3 Certificate in Skills for Managing Independent Travel Training Programmes (RQF)

    1 learning outcomes10 guidance points

    Understanding the Role and Responsibilities of the Maternity Support Worker

    This subtopic explores the specific duties, boundaries, and accountability of the Maternity Support Worker within the maternity care team. It emphasises the importance of adhering to employer policies and national guidelines to ensure safe, person-centred care and to maintain professional integrity.

    Open Awards Level 3 Certificate in Maternity Support Work (RQF)

    1 learning outcomes6 guidance points

    Attention Deficit Hyperactivity Disorder - ADHD

    This subtopic explores Attention Deficit Hyperactivity Disorder (ADHD) as a neurodevelopmental condition characterized by persistent patterns of inattention, hyperactivity, and impulsivity that interfere with daily functioning. Learners examine how ADHD affects an individual's academic, social, and emotional development, as well as the broader impact on family dynamics and relationships. The content also covers evidence-based interventions, including behavioural therapy, medication, and educational support, to enable professionals to provide person-centred care within health and social care settings.

    Open Awards Level 2 Diploma in Skills for Health and Care Professions (RQF)

    1 learning outcomes10 guidance points

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