Service Industries

Basic Make-up Application

This subtopic covers the essential practical skills for basic make-up application, including preparing the client and work area, selecting appropriate products, and applying a simple, natural make-up look safely and hygienically. Learners demonstrate competence by following step-by-step procedures under supervision.

City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Level 1 Diploma in Hair and Beauty , City & Guilds Level 1 Certificate in Hairdressing and Beauty Therapy +4 more

Apply make-up

This subtopic covers the essential skills for preparing the client and workspace for make-up application, including consultation, skin analysis, and tool sterilization, followed by the precise application of make-up products to achieve a desired look. Learners will demonstrate competence in blending, contouring, and colour selection, ensuring client comfort and safety while meeting industry standards for beauty consultancy.

City & Guilds Level 2 Certificate in Beauty Consultancy Services, City & Guilds Level 2 Diploma in Beauty Consultancy Services, City & Guilds Level 2 Diploma in Beauty Therapy +9 more

Contact Dermatitis Prevention

This subtopic explores the essential knowledge and practices for recognising and preventing contact dermatitis, a common occupational skin condition in service industries. Learners will examine the distinct characteristics of irritant and allergic contact dermatitis, their causative agents, and the practical measures required to protect skin health in the workplace. Understanding these principles is vital for complying with health and safety regulations and promoting long-term wellbeing.

City & Guilds Level 2 Award in Contact Dermatitis Prevention

Apply airbrush make-up to the face

This element focuses on the practical and theoretical knowledge required to safely and effectively apply airbrush make-up to the face. Learners will develop skills in planning, preparing, and executing airbrush applications, including equipment handling, skin analysis, colour matching, and achieving flawless finishes suitable for various media and special effects contexts. Mastery includes adherence to health and safety protocols and post-application care.

City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up , City & Guilds Level 3 Diploma in Hair and Media Make-up , City & Guilds Level 3 Award in Airbrush Make Up

Make and style a hair addition

This subtopic develops the skills to create bespoke hair additions, starting with client consultation and mood board development to visually communicate design concepts. Learners then apply precision construction techniques to make the hair addition, followed by advanced styling to seamlessly integrate it with the client's natural hair. The focus is on blending creativity with technical prowess to produce professional, customised hair solutions.

City & Guilds Level 3 Award in Make and Style a Hair Addition, City & Guilds Level 3 Diploma in Barbering , City & Guilds Level 3 Diploma in Hairdressing for Colour Technicians +5 more

Client care and communication in beauty-related industries

This subtopic equips learners with essential skills to communicate effectively with clients and deliver outstanding care throughout beauty therapy interactions. It includes mastering verbal and non-verbal techniques, conducting thorough consultations, handling complaints professionally, and upholding ethical standards. Practical application involves adapting communication to diverse client needs, ensuring privacy and dignity, and fostering trust to enhance the salon experience and drive client loyalty.

City & Guilds Level 2 Certificate in Beauty Therapy Services, City & Guilds Level 2 Certificate in Nail Art, City & Guilds Level 2 Certificate in Facial Treatments +21 more

Clean high risk areas

This subtopic focuses on the identification, preparation, and systematic cleaning of high-risk areas such as healthcare wards, commercial kitchens, and laboratory spaces where the control of contamination is critical. Learners will acquire the knowledge to differentiate between general and high-risk zones and apply strict protocols to prevent the spread of pathogens and hazardous substances. The practical skills developed enable safe, effective decontamination that aligns with industry standards, safeguarding both personnel and the public.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Remove Hair using Waxing Techniques

This element focuses on the practical skills and underpinning knowledge required to safely and effectively remove hair using waxing techniques. Learners will gain competence in preparing the client and work area, selecting appropriate wax types, and performing both warm and hot wax applications. The content emphasises hygiene, client consultation, contra-indication awareness, and professional aftercare to ensure safe and satisfying outcomes.

City & Guilds Level 2 Award in Waxing Techniques, City & Guilds Level 2 Diploma in Beauty Consultancy, City & Guilds Level 2 Diploma in Beauty Therapy +2 more

Introduction to Waste and Recycling

This subtopic provides a foundational understanding of waste and recycling processes, focusing on the safe and efficient handling of materials from acceptance to disposal. Learners will explore key practices in waste identification, collection, and removal, while gaining essential knowledge of health and safety regulations and equipment operation. The content applies directly to entry-level roles in the waste management industry, emphasizing compliance and environmental responsibility.

City & Guilds Level 1 Award In Waste and Recycling , City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Provide pedicure treatments

This unit covers the practical skills and underpinning knowledge required to perform a professional pedicure treatment, including consultation, contraindication checks, and application of treatment techniques. Learners will develop competence in maintaining a safe, hygienic working environment while delivering a service that meets both client expectations and industry standards, focusing on foot care and nail aesthetics.

City & Guilds Level 2 Award in Pedicure, City & Guilds Level 2 Diploma in Beauty Therapy Services, City & Guilds Level 2 Diploma in Nail Technology Enhancement +6 more

Apply and maintain nail enhancements

The application and maintenance of artificial nail enhancements is a core competency for nail technicians, requiring meticulous preparation, precise product application, and ongoing client care. This subtopic covers the entire service cycle from initial client consultation and nail analysis to the safe application, infill, repair, and removal of enhancements such as acrylic, gel, and wrap systems. Success depends on adherence to health and safety standards, understanding of nail anatomy, and the ability to customize enhancements for durability and aesthetic appeal.

City & Guilds Level 3 Certificate in Artificial Nail Structures , City & Guilds Level 3 Diploma in Nail Technology

Provide Indian head massage

The element 'Provide Indian head massage' focuses on the practical application of Indian head massage techniques, including consultation, preparation, and the delivery of a safe and effective treatment. Learners will develop proficiency in a range of massage strokes and sequences, adapting to client needs and concluding with aftercare advice. This unit emphasizes professionalism, client comfort, and the integration of theoretical knowledge into hands-on practice, preparing learners for real-world service industry roles.

City & Guilds Level 3 Award in Indian Head Massage, City & Guilds Level 3 Diploma in Body and Spa Therapy , City & Guilds Level 3 Diploma in Beauty Therapy Techniques +2 more

Provide Massage using Pre-blended Aromatherapy Oils

This subtopic focuses on the practical and theoretical competencies required to deliver a safe and effective full-body massage using pre-blended aromatherapy oils. It integrates client consultation, hazard recognition, and tailored massage techniques to promote relaxation and therapeutic outcomes in line with professional standards.

City & Guilds Level 3 Award in Massage using Pre-blended oils, City & Guilds Level 3 Diploma in Body and Spa Therapy , City & Guilds Level 3 Diploma in Beauty Therapy Techniques +2 more

Provide Body Massage

This element focuses on the practical skills and underpinning knowledge required to safely and effectively deliver a professional body massage treatment. It encompasses thorough client preparation, including consultation and contra-indication checks, as well as the application of suitable massage techniques tailored to individual client needs. The treatment concludes with appropriate aftercare advice to promote client wellbeing and maximise therapeutic benefits.

City & Guilds Level 3 Award in Body Massage , City & Guilds Level 3 Diploma in Beauty Therapy , City & Guilds Level 3 Diploma in Beauty Therapy Techniques +2 more

Provide body electrotherapy treatments

This subtopic equips learners with the practical skills and theoretical knowledge to safely and effectively deliver a range of body electrotherapy treatments, including high frequency, galvanic, microcurrent, and lymphatic drainage, within a salon or clinical setting. Emphasis is placed on comprehensive client consultation, selection and preparation of appropriate equipment and products, competent application techniques, and adherence to health, safety, and professional standards to achieve desired outcomes while minimising risk.

City & Guilds Level 3 Award in Body Electrical Therapy, City & Guilds Level 3 Certificate In Beauty Therapy, City & Guilds Level 3 Diploma in Beauty Therapy +2 more

Provide facial electrotherapy treatments

This subtopic focuses on the practical application of facial electrotherapy treatments, including client consultation, preparation, equipment selection, and safe delivery of modalities such as microcurrent, galvanic, high frequency, and lymphatic drainage. Learners will develop competence in assessing client needs, contraindicating where necessary, and adapting treatments to achieve desired outcomes while adhering to professional and industry standards.

City & Guilds Level 3 Award in Facial Electrical Therapy, City & Guilds Level 3 Diploma in Body and Spa Therapy , City & Guilds Level 3 Diploma in Beauty Therapy +2 more

City & Guilds Level 3 End-point Assessment for Advanced and creative hair professional - Core Content

This unit focuses on the foundational knowledge, practical skills, and professional behaviours required for the End-Point Assessment (EPA) of the Advanced and Creative Hair Professional Level 3 apprenticeship. It integrates advanced hairdressing techniques—including precision cutting, creative colouring, and styling—with rigorous health and safety protocols, client consultation, and reflective practice. Mastery of this core content ensures apprentices can deliver bespoke, high-quality services in a commercial salon environment while meeting industry and regulatory standards.

City & Guilds Level 3 End-point Assessment for Advanced and creative hair professional

Bridal Hairstyling

Bridal hairstyling at Level 3 requires proficiency in preparing for and executing a wide range of wedding hair designs that meet the specific needs of each client, from initial consultation and hair assessment through to creating durable, theme-appropriate styles. This subtopic focuses on advanced techniques to achieve various bridal effects, such as classic up-dos, romantic braids, and vintage waves, while considering factors like veil placement, hair accessories, and the bride's comfort throughout the event. Mastery involves demonstrating professional planning, adaptability to different hair types, and meticulous finishing to ensure the style remains flawless from the ceremony to the reception.

City & Guilds Level 3 Diploma in Women's Hairdressing , City & Guilds Level 3 Certificate In Hairdressing , City & Guilds Level 3 Diploma in Hairdressing for Cutting and Styling Technicians +3 more

Assist with hair colouring and lightening services

This element covers the essential skills required to assist senior stylists during hair colouring and lightening procedures, ensuring safe and efficient service delivery. Learners will gain foundational knowledge of health and safety protocols relevant to chemical services, including patch testing, ventilation, and personal protective equipment. The focus is on practical assistance, product removal, and understanding the implications of regulations on client well-being and salon compliance.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Client consultation for hair services

This subtopic focuses on the essential process of client consultation for hair services, enabling the stylist to gather and interpret information about the client's hair characteristics, condition, and desired outcomes. Through effective questioning and tactile analysis, the stylist assesses factors such as texture, density, porosity, elasticity, and scalp health to inform safe and appropriate service recommendations, ensuring client satisfaction and technical success.

City & Guilds Level 2 Certificate in Women's Hairdressing , City & Guilds Level 2 Certificate in Barbering, City & Guilds Level 2 Diploma in Hair Services +6 more

Provide and maintain nail enhancement

This subtopic covers the essential preparatory steps and application techniques required for nail enhancement services, including client consultation, natural nail preparation, and the application of tips, overlays, or sculpting forms. It ensures learners can deliver professional, safe, and aesthetically pleasing enhancements while maintaining client comfort and nail health. Proficiency in these skills is crucial for client satisfaction and business success in the beauty industry.

City & Guilds Level 2 Award in Nail Technology , City & Guilds Level 2 Diploma in Beauty Consultancy, City & Guilds Level 2 Diploma In Hair and Beauty +2 more

Display stock to promote sales in a salon

This subtopic focuses on the practical skills and underpinning knowledge required to create, maintain, and dismantle retail displays in a salon reception area. It covers selecting appropriate locations, arranging stock to maximise visual appeal and sales, adhering to health and safety and hygiene standards, and conducting routine checks to keep displays fresh and compliant. Proficiency in these duties directly contributes to retail revenue and enhances the overall client experience and salon professionalism.

City & Guilds Level 2 Certificate in Hairdressing Reception Duties , City & Guilds Level 2 Certificate in Beauty Salon Reception, City & Guilds Level 2 Diploma in Hair Services +12 more

Colour and lighten men's hair

This element covers the professional skills required to colour and lighten men's hair safely and effectively. It integrates health and safety regulations, client consultation procedures, and scientific principles to achieve desired results. Learners must demonstrate competence in selecting appropriate products and techniques while minimising risks and ensuring client comfort and satisfaction.

City & Guilds Level 3 NVQ Diploma in Barbering , City & Guilds Level 2 NVQ Diploma in Barbering

Condensation and dampness

This element focuses on the causes and prevention of condensation and dampness in residential buildings within the context of energy efficiency. Learners explore how factors such as inadequate ventilation, insufficient heating, and poor insulation contribute to moisture buildup, leading to mould growth and structural damage. The objective is to equip learners with the skills to advise clients on practical, energy-conscious solutions to mitigate condensation and remediate existing dampness, ensuring a healthy indoor environment while minimizing energy waste.

City & Guilds Level 3 Award In Energy Awareness

Cut facial hair to create a variety of looks

This subtopic focuses on the practical skills and knowledge required to cut facial hair, including beards and moustaches, to create a variety of styles and looks. Learners must demonstrate the ability to consult with clients, select appropriate tools and techniques, and execute precise cuts while maintaining high standards of hygiene and safety. The outcome is a professional service that meets client expectations and industry standards.

City & Guilds Level 3 Award in Cutting Facial Hair, City & Guilds Level 3 Diploma in Barbering , City & Guilds Level 3 Certificate In Barbering +2 more

Style and finish African type hair using a variety of techniques

This element focuses on advanced techniques for styling and finishing African type hair, ensuring professionals can tailor services to diverse hair textures and client needs. Learners develop skills in preparing the hair and work area, selecting appropriate tools and products, and executing a range of styling methods including blow-drying, thermal straightening, and setting techniques to achieve desired looks while maintaining hair health. Mastery of these techniques is essential for delivering high-quality, client-centred services in a professional salon environment.

City & Guilds Level 3 Award in Styling and Finishing African Type Women's Hair, City & Guilds Level 3 Certificate In Hairdressing , City & Guilds Level 3 Diploma in Hair Services +3 more

Provide spa treatments

This unit focuses on developing the practical skills and knowledge required to competently prepare for and deliver a range of spa treatments, including body wraps, exfoliation, and massage techniques. Learners will understand how to create a safe, hygienic, and relaxing environment, tailor treatments to individual client needs, and maintain professional standards throughout the service.

City & Guilds Level 3 Award in Spa Treatments, City & Guilds Level 3 Diploma in Body and Spa Therapy

City & Guilds Level 3 Customer Service Specialist End-point Assessment - Core Content

The core content for the City & Guilds Level 3 Customer Service Specialist End-point Assessment focuses on essential knowledge, skills, and behaviours required to deliver high-quality customer service. This includes understanding customer service principles, legislation, and organisational procedures, as well as applying effective communication, problem-solving, and teamwork to meet customer needs and drive continuous improvement. Mastery of this content ensures candidates can demonstrate professional competency in real-world service environments, leading to enhanced customer satisfaction and business success.

City & Guilds Level 3 Customer Service Specialist End-point Assessment

City & Guilds Level 2 End-point Assessment for Hair Professionals - Hairdressing - Core Content

This subtopic encompasses the essential hairdressing skills required for the City & Guilds Level 2 End-Point Assessment for Hair Professionals, including client consultation, shampooing and conditioning, basic cutting techniques, styling, and health and safety. It integrates theoretical knowledge with practical application to ensure learners can demonstrate competency in a real salon environment, meeting industry standards.

City & Guilds Level 2 End-point Assessment for Hair Professionals - Hairdressing

Colour hair to create a variety of looks

This subtopic covers the essential skills and knowledge required to safely and creatively colour hair in a barbering context. Learners develop the ability to prepare for and deliver colouring services, including client consultation, colour selection, application techniques, and aftercare advice, enabling them to produce a range of contemporary looks for male clients.

City & Guilds Level 3 Certificate In Barbering , City & Guilds Level 3 Diploma in Barbering , City & Guilds Level 3 Award in Colouring Hair +5 more

The Art of Dressing Hair

This subtopic focuses on the comprehensive preparation and execution of professional hair dressing services, encompassing client consultation, hair and scalp analysis, selection of appropriate styling products and tools, and the application of foundational techniques such as blow-drying, setting, and finishing. It equips learners with the skills to deliver tailored styles while adhering to health and safety standards and maintaining client comfort throughout the service.

City & Guilds Level 2 Award in Dressing Hair , City & Guilds Level 2 Diploma in Hair and Media Make-up , City & Guilds Level 2 Certificate in Hair Techniques +11 more

Advise and consult with clients

This subtopic covers the essential skills and knowledge required to conduct effective client consultations in hairdressing, including identifying client needs, recognising contraindications, applying salon policies, and utilising scientific understanding of hair, skin and scalp to provide tailored advice and services.

City & Guilds Level 2 NVQ Diploma in Hairdressing , City & Guilds Level 2 NVQ Diploma in Barbering

Apply Individual Permanent Lashes

This subtopic covers the practical techniques and underpinning knowledge required to safely apply individual permanent lashes. It focuses on thorough client preparation, including consultation, patch testing, and contra-indication checks, as well as the precise application method to ensure long-lasting, natural-looking results. Mastery of this skill is essential for professional lash technicians to deliver high-quality treatments that meet industry standards and client expectations.

City & Guilds Level 3 Award in Permanent Lashes, City & Guilds Level 3 Certificate In Beauty Therapy, City & Guilds Level 3 Diploma in Body and Spa Therapy +4 more

City and Guilds Level 2 End-point Assessment Hairdressing Professional - Core Content

This element covers the fundamental knowledge and practical skills that a Level 2 Hairdressing Professional must demonstrate during their end-point assessment. It encompasses health and safety regulations, client consultation, shampooing, conditioning, basic cutting and styling techniques, and professional conduct essential for industry competence. Apprentices are assessed on their ability to carry out these services safely and effectively, meeting the exacting standards of the City and Guilds Level 2 Hairdressing Professional EPA.

City and Guilds Level 2 End-point Assessment Hairdressing Professional

Apply Micro dermabration

This subtopic covers the practical skills and knowledge required to safely and effectively prepare for, and perform, microdermabrasion treatments. It includes client consultation, skin analysis, equipment setup, treatment application techniques, and post-treatment care, ensuring adherence to health, safety, and professional standards. Mastery of this unit equips learners to deliver non-invasive exfoliation treatments that improve skin texture and appearance, meeting client expectations and industry regulations.

City & Guilds Level 3 Award in Micro Dermabrasion, City & Guilds Level 3 Diploma in Beauty Therapy Techniques , City & Guilds Level 3 Diploma in Beauty Therapy +2 more

Airbrush designs for nails

This subtopic focuses on the meticulous planning and creative execution of airbrush nail art designs, a premium service within the beauty industry. Learners will master the technical skills required to prepare nail surfaces, select and operate airbrush equipment, and apply intricate, layered designs using stencils, freehand techniques, and colour theory. Practical application involves delivering bespoke, durable nail art that meets client expectations and complies with health and safety standards in a salon environment.

City & Guilds Level 3 Award in Airbrush Nails, City & Guilds Level 3 Diploma in Nail Technology

Contribute to the financial effectiveness of the business

This subtopic focuses on the hairdresser's role in supporting salon profitability through efficient resource use, adherence to financial procedures, and proactive contribution to revenue generation. It encompasses understanding costing, stock management, retail opportunities, and the impact of individual actions on productivity targets. Practical application involves integrating financial awareness into daily tasks, from minimising product waste to upselling services and tracking key performance indicators.

City & Guilds Level 3 NVQ Diploma in Hairdressing, City & Guilds Level 3 NVQ Diploma in Nail Services, City & Guilds Level 3 NVQ Diploma in Barbering +3 more

Follow health and safety practice in the salon

This topic covers maintaining health, safety, and security practices in a salon, including following emergency procedures.

City & Guilds Level 2 Award in Health and Safety for the Hair and Beauty Sector, City & Guilds Level 2 Diploma In Hair and Beauty, City & Guilds Level 2 Certificate in Nail Art +25 more

Intimate Waxing for Male Clients

This unit focuses on the advanced skills required to perform safe and effective intimate waxing treatments for male clients. It covers thorough client consultation, preparation of the treatment area, selection of appropriate products and techniques, and execution of waxing procedures on sensitive male genital areas. Mastery ensures client comfort, hygiene, and professional standards, leading to high-quality service delivery and client satisfaction.

City & Guilds Level 3 Award in Intimate Male Waxing, City & Guilds Level 3 Diploma in Beauty Therapy , City & Guilds Level 3 Certificate In Beauty Therapy +1 more

City & Guilds Level 2 End-point Assessment for Hair Professionals - Barbering - Core Content

This subtopic forms the essential foundation for the City & Guilds Level 2 End-point Assessment for Hair Professionals – Barbering, encompassing the critical knowledge and practical competencies required for safe, effective, and professional barbering services. It covers health and safety legislation, client consultation and care, hygiene and sanitation protocols, the use and maintenance of tools and equipment, and core barbering techniques including cutting, styling, and finishing for men's hair, beards, and moustaches. Mastery of these elements ensures candidates can deliver consistent, high-quality services that meet industry standards and client expectations while maintaining a safe and welcoming environment.

City & Guilds Level 2 End-point Assessment for Hair Professionals - Barbering

Salon reception duties

This subtopic focuses on the core competencies required for effective salon reception duties, including client interaction, efficient appointment scheduling using manual or electronic systems, and accurate handling of various payment methods. Learners develop the ability to maintain a professional front-of-house service, which is critical for customer satisfaction and business operations.

City & Guilds Level 2 Award in Salon Reception Duties, City & Guilds Level 2 Diploma in Nail Technology Services, City & Guilds Level 2 Certificate in Women's Hairdressing +28 more

Intimate Waxing for Female Clients

This subtopic focuses on the professional practice of intimate female waxing, covering both the preparation and the execution stages. It emphasizes comprehensive client consultation, hygiene and safety protocols, product selection, and post-treatment care to ensure a safe, effective, and comfortable experience for the client.

City & Guilds Level 3 Award in Intimate Female Waxing, City & Guilds Level 3 Diploma in Beauty Therapy , City & Guilds Level 3 Certificate In Beauty Therapy +1 more

Apply stone therapy massage

This topic covers applying stone therapy massage, including preparation and the massage sequence. It involves selecting appropriate stones and techniques for client needs.

City & Guilds Level 3 Award in Stone Therapy, City & Guilds Level 3 Diploma in Body and Spa Therapy , City & Guilds Level 3 Certificate In Beauty Therapy +2 more

Creative hairdressing design skills

This unit covers planning and creating a creative hairdressing image, from concept to finished design.

City & Guilds Level 3 Award in Creative Hairdressing Design Skills, City & Guilds Level 3 Diploma in Barbering , City & Guilds Level 3 Certificate In Barbering +7 more

City & Guilds Level 2 End-point Assessment for Barbering professional - Core Content

This core content encapsulates the essential theoretical knowledge and practical competencies required for a Level 2 Barbering professional, including health and safety legislation, client consultation techniques, cutting and styling methods for men's hair, beard and moustache shaping, and maintaining a hygienic workspace. Mastery of these areas ensures that learners can deliver safe, high-quality barbering services that meet industry standards and client expectations, forming the foundation for professional practice and successful end-point assessment.

City & Guilds Level 2 End-point Assessment for Barbering professional

E2E stub concept

Perm and neutralise hair

This subtopic focuses on the practical skills and underpinning knowledge required to safely and effectively perm and neutralise hair. It covers the preparation stage, including client consultation, hair and scalp analysis, and selection of appropriate products and tools, as well as the step-by-step application and processing of perm solution and neutraliser. Mastery of these techniques ensures consistent, professional results that alter the hair's internal structure to create long-lasting curls or waves while maintaining hair integrity.

City & Guilds Level 2 Award in Perming Hair, City & Guilds Level 2 NVQ Diploma in Barbering , City & Guilds Level 3 Certificate In Barbering +9 more

Provide scalp massage services

This subtopic covers the essential knowledge and practical skills required to safely prepare for and deliver professional scalp massage treatments. It focuses on client consultation, contra-indication checks, hygiene protocols, and the application of massage techniques to promote relaxation and improve scalp and hair condition. Mastery of this element equips learners with the competence to perform these services in a commercial salon or spa environment, enhancing client well-being and satisfaction.

City & Guilds Level 2 Award in Scalp Massage, City & Guilds Level 2 Diploma in Women's Hairdressing , City & Guilds Level 2 Diploma in Barbering +11 more

Provide UV tanning

This subtopic equips learners with the practical skills to safely and effectively deliver UV tanning treatments, from thorough client preparation to the execution of the session. It covers essential pre-treatment procedures such as client consultation, skin typing using the Fitzpatrick scale, and equipment sterilisation, followed by the competent operation of UV tanning equipment, adherence to recommended exposure schedules, and post-treatment care to promote skin health and client satisfaction.

City & Guilds Level 3 Award in UV Tanning, City & Guilds Level 3 Diploma in Body and Spa Therapy , City & Guilds Level 3 Diploma in Beauty Therapy Techniques +2 more

Provide threading services for hair removal

This element covers the essential skills and knowledge required to safely and effectively provide threading services for hair removal. Learners will master client consultation, contraindication checks, preparation of the treatment area, and the precise technique of manipulating cotton thread to remove unwanted hair, ensuring client comfort and professional standards.

City & Guilds Level 2 Award in Threading, City & Guilds Level 2 Certificate in Barbering, City & Guilds Level 2 Diploma in Barbering +3 more

Carry out massage using pre-blended aromatherapy oils

This element focuses on the practical application of pre-blended aromatherapy oils within therapeutic body massage, integrating client consultation, treatment planning, and safe working practices. Learners develop the ability to select and apply appropriate oil blends based on client needs, contraindications, and desired outcomes, while adhering to professional standards and legal requirements. Mastery ensures competent delivery of holistic treatments that enhance client well-being and meet industry expectations.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General, City & Guilds Level 3 NVQ Diploma in Spa Therapy, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage

Provide electrical epilation

The core focus of this subtopic is mastering the preparation and safe delivery of electrical epilation treatments. Learners must demonstrate proficiency in client consultation, skin and hair analysis, hygiene protocols, equipment setup, and the precise technique of inserting a needle and applying current to achieve permanent hair removal while ensuring client safety and comfort. Practical application includes performing treatments on various body areas, managing contraindications, and providing aftercare advice.

City & Guilds Level 3 Award in Epilation, City & Guilds Level 3 Diploma in Beauty Therapy Techniques , City & Guilds Level 3 Diploma in Beauty Therapy +1 more

Colour and lighten hair

This subtopic focuses on the essential preparation and application techniques for hair colouring and lightening services. Learners develop practical skills in client consultation, hair analysis, product selection, and safe working practices to achieve desired colour results. Mastery of these procedures ensures clients receive professional, consistent, and personalised colour services in a salon environment.

City & Guilds Level 2 Award in Colouring and Lightening Hair , City & Guilds Level 2 Certificate in Hair Techniques , City & Guilds Level 2 Diploma in Barbering +6 more

Cut men’s hair

This subtopic focuses on the essential practical skills of cutting men's hair, covering both thorough preparation and the technical execution of various cutting techniques. It emphasizes client consultation, health and safety, and achieving a finished look that meets professional standards and client satisfaction. Mastery of these competencies is critical for any aspiring barber or men's hairdresser, forming the foundation for more advanced styling and client care.

City & Guilds Level 2 Award in Cutting Men's Hair, City & Guilds Level 2 Certificate in Hair Techniques , City & Guilds Level 2 Diploma in Barbering +2 more

Cut women's hair

This unit develops the essential practical skills and underpinning knowledge to safely and effectively cut women's hair. Learners will learn to conduct thorough client consultations, analyse hair and scalp conditions, select and use appropriate cutting tools and techniques, and create a range of basic styles to professional standards. The focus is on achieving client satisfaction while maintaining health, safety, and hygiene practices throughout the service.

City & Guilds Level 2 Award in Cutting Women's Hair , City & Guilds Level 2 Certificate in Women's Hairdressing , City & Guilds Level 2 Diploma in Women's Hairdressing +3 more

Provide ear piercing

This element covers the essential steps involved in preparing for and performing ear piercing as a professional service. Learners must demonstrate proficiency in client consultation, infection control, accurate placement, and post-procedure care to ensure client safety and satisfaction.

City & Guilds Level 2 Award in Ear Piercing, City & Guilds Level 2 Diploma in Beauty Therapy , City & Guilds Level 2 Diploma In Hair and Beauty +1 more

Provide self tanning

This subtopic focuses on the practical skills and theoretical knowledge required to deliver professional self tanning treatments, covering client preparation, product selection, and application techniques to ensure a natural-looking, streak-free tan while maintaining health and safety standards.

City & Guilds Level 3 Award in Self Tanning, City & Guilds Level 3 Diploma in Body and Spa Therapy , City & Guilds Level 3 Diploma in Hair and Media Make-up +4 more

Assist with spa operations

This topic covers assisting with spa operations, including cleaning, setting up, and shutting down work areas. It emphasises safe working practices and understanding client care.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy

City & Guilds Level 3 End-point Assessment for Advanced Beauty Therapist - Core Content

This subtopic covers the essential knowledge and skills required for the Advanced Beauty Therapist End-Point Assessment. It integrates theoretical understanding of advanced beauty therapy techniques such as electrical facials, microdermabrasion, and body massage with rigorous health and safety protocols. Learners must demonstrate competence in client care, treatment planning, and practical execution to meet the professional standards expected by City & Guilds.

City & Guilds Level 3 End-point Assessment for Advanced Beauty Therapist

City & Guilds Level 2 Customer Service Practitioner End-Point Assessment - Core Content

This subtopic covers the essential knowledge and behaviours required for a Customer Service Practitioner to effectively represent their organisation, understand diverse customer needs, and deliver consistent, high-quality service. It integrates core principles of customer service, communication techniques, and problem-solving skills, enabling practitioners to apply these in real workplace scenarios and demonstrate competence during the End-Point Assessment.

City & Guilds Level 2 Customer Service Practitioner End-Point Assessment

Apply and maintain Nail Enhancements to create a natural finish

This unit develops the competence to apply, maintain, and remove nail enhancements to create a natural, flawless finish that mimics the appearance of a healthy nail. Learners will master safe working methods, thorough client consultation, preparation techniques, and the precise application of overlays and tip systems. Practical application includes selecting the correct products for individual client needs, performing maintenance procedures such as infills and repairs, and providing comprehensive aftercare advice to ensure client satisfaction and nail health.

City & Guilds Level 2 NVQ Diploma in Nail Services

Advanced Epilation Techniques

This unit develops advanced skills in permanent hair removal techniques such as electrolysis, thermolysis, and blend, requiring meticulous client consultation and skin analysis to ensure safe and effective treatment. Learners gain the ability to prepare the treatment area, select appropriate equipment and parameters, and perform epilation with precision while managing contraindications and aftercare. Mastery ensures high standards of client care and clinical competence in a professional beauty therapy setting.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Working in the hair industry

This subtopic provides learners with a foundational understanding of the hair industry, covering its structure, key business types, and the diverse career pathways available. It also delves into essential working practices, including client consultation, health and safety compliance, effective teamwork, and customer service excellence, which are critical for successful salon operations. Mastery of these concepts equips individuals with the knowledge needed to navigate the industry and progress to more advanced vocational training or employment.

City & Guilds Level 2 Award in Working in the Hair Industry , City & Guilds Level 2 Certificate in Hair Techniques , City & Guilds Level 2 Certificate in Hair Services +7 more

Conduct Building Regulations compliance checks of as-designed and as-built non-domestic new-buildings using the Simplified Building Energy Model SBEM

This subtopic focuses on the practical application of the Simplified Building Energy Model (SBEM) to verify that non-domestic new-builds meet the energy efficiency requirements of Building Regulations Part L and associated EU directives. It equips energy assessors with the skills to evaluate both design-stage and as-built submissions, ensuring that predicted and actual performance align with compliance criteria such as CO2 emission targets, fabric standards, and fixed building services specifications.

City & Guilds Level 4 Diploma in Non-Domestic Energy Assessment

City & Guilds Level 2 End-point Assessment for Beauty Therapist - Core Content

The core content for the City & Guilds Level 2 End-Point Assessment for Beauty Therapist requires the learner to demonstrate comprehensive underpinning knowledge and practical competence in essential beauty therapy treatments. This includes client consultation, health and safety compliance, and the proficient delivery of services such as manicure, pedicure, waxing, and facial treatments, ensuring professional standards are met in a real or simulated working environment.

City & Guilds Level 2 End-point Assessment for Beauty Therapist

Design and apply Nail Art

This subtopic covers the essential processes of preparing, designing, and applying professional nail art. Learners will develop skills in client consultation, design planning, and the safe application of various nail art techniques, ensuring a high-quality finish. These competencies are directly applicable in salon environments, meeting industry standards for creativity and client satisfaction.

City & Guilds Level 3 Award in Nail Art, City & Guilds Level 3 Diploma in Nail Technology

Cut women’s hair to create a variety of looks

This unit covers the skills required to cut women's hair to create a variety of looks, from basic one-length cuts to advanced layered and graduated shapes. Learners develop the ability to consult with clients, assess hair characteristics, select suitable techniques and tools, and execute cuts that achieve the desired aesthetic while maintaining health and safety standards.

City & Guilds Level 3 Award in Cutting Women's Hair, City & Guilds Level 3 Certificate In Hairdressing , City & Guilds Level 3 Diploma in Hair Services +3 more

Create an image based on a theme within the hair and beauty sector

This unit equips learners with the practical and conceptual skills to develop a professional hair and beauty image that clearly communicates a specified theme. It encompasses the entire creative process from initial research and planning through to technical execution and final presentation, mirroring real-world industry briefs.

City & Guilds Level 2 Award in Creating an Image based on a theme in the Hair and Beauty Sector , City & Guilds Level 2 Diploma in Hair Services , City & Guilds Level 2 Certificate in Hair Services +14 more

Chemistry of Toni & Guy hair products

This subtopic examines the molecular composition and functional mechanisms of active ingredients within Toni & Guy professional hair care formulations, including surfactants, conditioning agents, and polymers. It further explores how ingredient interactions influence product efficacy and safety during salon application. Additionally, it covers how packaging materials' chemical structures affect product stability and how ultraviolet radiation can degrade both product integrity and container materials, impacting shelf life and performance.

City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical

Perm hair to create a variety of looks

This subtopic focuses on the advanced skills and knowledge required to creatively perm hair, enabling the production of a diverse range of styles tailored to individual client needs. It encompasses thorough consultation, customised preparation, and the application of various perm techniques to achieve specific visual effects, while maintaining rigorous health, safety, and professional standards. Mastery of this element is essential for hairstylists aiming to offer bespoke perming services that enhance client satisfaction and salon reputation.

City & Guilds Level 3 Award in Perming Hair, City & Guilds Level 3 Diploma in Hair Services , City & Guilds Level 3 Certificate In Hairdressing +2 more

Style and dress hair using a variety of techniques

This element focuses on the creative and technical skills required to style and dress women's hair using a range of techniques, including blow-drying, setting, and upstyling. Learners develop the ability to consult with clients, select appropriate products and tools, and execute styles that meet design specifications while adhering to health and safety guidelines. Mastery of these techniques enables professionals to deliver personalised, fashion-forward results in salon environments.

City & Guilds Level 3 Award in Styling Women's Hair, City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical , City & Guilds Level 3 Diploma in Hair Services +6 more

Provide Eyelash and Brow Treatments

This topic covers the preparation and provision of eyelash and brow treatments. It includes consultation, hygiene, application techniques and aftercare advice.

City & Guilds Level 2 Award in Lash and Brow Treatments , City & Guilds Level 2 Diploma in Nail Technology Enhancement, City & Guilds Level 3 Diploma in Hair and Media Make-up +6 more

Cut men’s hair to create a variety of looks

This element focuses on developing advanced skills to cut men's hair into a diverse range of styles, from classic to contemporary. It requires a thorough consultation process to interpret client desires and facial features, select appropriate techniques, and apply precise cutting methods to achieve professional, tailored results. Assessment involves demonstrating competency in preparation, service delivery, and aftercare advice.

City & Guilds Level 3 Award in Cutting Men's Hair, City & Guilds Level 3 Certificate In Barbering , City & Guilds Level 3 Diploma in Barbering +2 more

Hair Colour Correction

This subtopic focuses on the advanced skills required to safely and effectively prepare for and execute hair colour correction services. Learners must master diagnostic techniques, client consultation, and corrective colour formulation to rectify unwanted tones, banding, or over-processed hair. Practical application demands precision in strand testing, product mixing, and application timing to achieve an even, predictable result while maintaining hair integrity.

City & Guilds Level 4 Award in Hair Colour Correction , City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical , City & Guilds Level 3 Certificate In Hairdressing +5 more

Relaxing Services for African Type Hair

This element focuses on the preparation and delivery of chemical relaxing services specifically designed for African type hair, emphasizing the technical expertise required to safely alter the hair's natural curl pattern. Learners explore client consultation protocols, product selection, application techniques for both virgin and retouch relaxing, and essential aftercare to maintain hair integrity and client satisfaction.

City & Guilds Level 3 Award in Relaxing African Type Hair, City & Guilds Level 3 Diploma in Hair Services , City & Guilds Level 3 Certificate In Hairdressing +5 more

Provide hair extension services

This subtopic covers the end-to-end service of providing hair extensions, from thorough client consultation and preparation through to safe and precise attachment and removal techniques. It emphasizes maintaining hair and scalp health, selecting appropriate methods and products, and adhering to industry standards to ensure client satisfaction and professional integrity. Proficiency in these services is essential for hairdressers specializing in extensions, enabling them to enhance clients' appearance while minimizing damage.

City & Guilds Level 3 Award in Hair Extensions , City & Guilds Level 3 Certificate In Hairdressing , City & Guilds Level 3 Diploma in Hair Services +6 more

Provide manicure treatments

This element covers the essential skills and knowledge required to prepare for and deliver professional manicure treatments in a salon environment. Learners will focus on client consultation, contra-indication identification, hygiene and safety protocols, and the practical application of manicure techniques including nail shaping, cuticle care, massage, and polish application. The ultimate goal is to provide a safe, hygienic, and client-centred service that meets industry standards.

City & Guilds Level 2 Award in Manicure , City & Guilds Level 2 Diploma in Beauty Therapy Services, City & Guilds Level 2 Diploma in Nail Technology Enhancement +6 more

Provide facial skin care

This unit focuses on developing the practical skills and theoretical knowledge required to deliver safe and effective facial skincare treatments. Learners cover all stages from client consultation and skin analysis through to treatment application and aftercare, ensuring adherence to health and safety protocols. The competence gained prepares learners for professional roles in beauty therapy, enabling them to tailor treatments to individual client needs while maintaining high standards of hygiene and client comfort.

City & Guilds Level 2 Award in Facial Skin care , City & Guilds Level 2 Diploma in Beauty Consultancy Services, City & Guilds Level 2 Diploma in Nail Technology Enhancement +7 more

Hairdressing consultation support for colleagues

This subtopic equips learners to effectively assist and guide colleagues during client consultations, ensuring a professional, consistent, and client-centred approach within the salon. Mastery involves applying advanced communication, mentoring, and problem-solving techniques to uphold service standards while fostering a collaborative team environment. Practical application enhances business reputation, client retention, and staff development through structured peer support.

City & Guilds Level 3 Diploma in Hairdressing for Cutting and Styling Technicians , City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical , City & Guilds Level 3 Diploma in Hair Services +4 more

Provide Indian head Massage

This element focuses on delivering competent, safe, and client-centred Indian head massage, integrating consultation, preparation, performance, and aftercare. Learners must apply theoretical understanding of anatomy, contraindications, and massage mediums, while adhering to professional and legal standards, to achieve therapeutic and relaxing outcomes.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Spa Therapy, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Prepare and finish nail overlays using electric files

This subtopic focuses on the advanced skills required to safely and effectively use electric files for preparing and finishing nail overlays in a professional salon context. It covers client consultation to identify contraindications, planning the service, applying appropriate filing techniques, and maintaining equipment in line with health, safety, and legal requirements. Mastery ensures enhanced service efficiency and client comfort while minimising the risk of damage to the natural nail.

City & Guilds Level 3 NVQ Diploma in Nail Services

Remove hair extensions

This subtopic equips learners with the practical skills and underpinning knowledge to safely and effectively remove hair extensions. It covers health and safety considerations, factors influencing removal methods, and the correct use of tools, equipment, and products. Mastery ensures client comfort, preserves natural hair integrity, and complies with professional standards.

City & Guilds Level 2 NVQ Diploma in Hairdressing , City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Hair colour correction services

Hair colour correction services involve the application of specialised techniques to rectify unsatisfactory colour results, such as banding, brassiness, or over-darkening. This process demands a deep understanding of colour theory, the hair's porosity and underlying pigment, and the precise use of products like colour reducers, pre-pigmentation formulas, and toners. Safe practice is paramount, requiring thorough client consultation, strand testing, and adherence to manufacturer instructions and health and safety regulations.

City & Guilds Level 3 NVQ Diploma in Hairdressing, City & Guilds Level 3 NVQ Diploma in Barbering

Provide facial skin care treatment

This element focuses on equipping learners with the practical skills and theoretical understanding necessary to deliver professional facial skin care treatments. It encompasses safe working practices, thorough client consultation, tailored treatment planning, and the competent performance of facial techniques while complying with legal and organisational requirements.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Provide female intimate waxing services

This subtopic focuses on the specialised skills required to perform safe, hygienic and professional female intimate waxing services. Learners must demonstrate comprehensive consultation, infection control protocols, appropriate hair removal techniques, and provision of thorough aftercare advice. Mastery of these competencies ensures client comfort, minimises risk, and complies with legal and organisational standards.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage

Provide facial electrical treatments

This element focuses on the competent application of facial electrical treatments within a spa setting, encompassing thorough client consultation, safe working practices, and in-depth anatomical knowledge. Learners must demonstrate the ability to select appropriate electrical modalities, adapt parameters to individual client needs, and provide professional aftercare guidance, ensuring compliance with legal and organisational requirements.

City & Guilds Level 3 NVQ Diploma in Spa Therapy, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Style and finish African type hair

This topic covers preparing and styling African type hair using blow dry techniques and heated/thermal equipment, ensuring safe and effective styling.

City & Guilds Level 2 Diploma in Hair Services , City & Guilds Level 2 Diploma in Women's Hairdressing , City & Guilds Level 2 Diploma in Women's and Men's Hairdressing +2 more

Plaiting and Twisting Hair

Plaiting and twisting hair are fundamental hairdressing techniques that form the basis for a wide range of styles, from simple school plaits to intricate updos. This unit introduces learners to the essential preparation and practical skills required to perform basic plaiting and twisting services safely and professionally. Mastery of these techniques is crucial for progression within the hair and beauty sector, underpinning more advanced creative work.

City & Guilds Level 1 Diploma in an Introduction to the Hair and Beauty Sector , City & Guilds Level 2 Diploma in Women's and Men's Hairdressing , City & Guilds Level 1 Award in an Introduction to the Hair and Beauty Sector +10 more

Nail enhancements and advance hand and nail art techniques

This subtopic covers the advanced skills required to prepare for and apply nail enhancements (such as acrylics, gels, or wraps) and intricate hand and nail art designs. Learners must demonstrate thorough client consultation, contra-indication checks, safe working practices, and technical precision in product application and artistry to achieve commercially acceptable and long-lasting enhancements.

City & Guilds Level 3 Diploma in Nail Technology

Monitor and maintain health and safety practice in the salon

This subtopic focuses on the practical application of health and safety legislation within a beauty salon context, enabling learners to systematically identify hazards, evaluate risks, and implement control measures. It also covers the ongoing monitoring procedures necessary to ensure a safe working environment for both staff and clients, which is a legal requirement under UK law. Learners will develop the skills to conduct thorough risk assessments and maintain compliance with industry standards such as those set by the Health and Safety Executive (HSE).

City & Guilds Level 3 Diploma in Beauty Therapy Techniques , City & Guilds Level 3 Diploma in Beauty Therapy , City & Guilds Level 3 Certificate In Beauty Therapy +11 more

Make and test beauty therapy products

This subtopic focuses on the practical skills required to independently formulate, produce, and evaluate a range of professional beauty therapy products, such as bespoke skincare preparations or treatment-specific blends. Learners must demonstrate meticulous preparation, accurate measurement, safe handling of cosmetic ingredients, and systematic testing to ensure product integrity, stability, and suitability for client use. These competencies underpin advanced treatment customization and are essential for maintaining high industry standards in a clinical or salon environment.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Principles of studio photography

This element explores the critical role of the hair and media make-up artist within the studio photography environment, focusing on the safe handling and setup of photographic equipment to support the imaging process. Learners will develop the practical skills to prepare, operate, dismantle, and store studio lighting and accessories, while collaborating effectively with photographers to achieve precise, predetermined visual outcomes for editorial, commercial, and creative briefs. Understanding the interplay between make-up design, lighting techniques, and camera settings is essential for producing consistent, high-quality images that meet industry standards.

City & Guilds Level 3 Diploma in Hair and Media Make-up , City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up

Servicing conferences and meetings

This subtopic introduces learners to the essential function of servicing conferences and meetings within the facilities industry. It covers understanding the varied roles and responsibilities of staff before, during, and after events, as well as the practical skills required to correctly set up and clear meeting rooms according to booking requirements. Mastery of these skills ensures smooth event execution, customer satisfaction, and compliance with health and safety standards.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Media Make-Up

Media make-up involves designing, planning, and applying cosmetic looks specifically tailored for photography, film, and television, where lighting, high-definition cameras, and production continuity demand meticulous preparation and flawless execution. Learners must demonstrate the ability to conduct thorough client consultations, analyse skin and facial features, select appropriate products for various media formats, and apply make-up that withstands technical scrutiny while meeting creative briefs.

City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up , City & Guilds Level 3 Diploma in Hair and Media Make-up

The Art of Colouring Hair

This element focuses on the professional preparation and application of hair colouring services, from client consultation and product selection to safe and effective colour application and development. Learners will develop the practical skills and underpinning knowledge required to perform a range of colouring techniques, ensuring client safety and satisfaction while meeting industry standards.

City & Guilds Level 2 Certificate in Hair Services , City & Guilds Level 2 Diploma in Hair Services , City & Guilds Level 2 Certificate in Women's Hairdressing +9 more

Human Resource Management within the Hair and Beauty Sector

This subtopic equips learners with the knowledge to explore human resource management principles within the hair and beauty industry, focusing on areas such as recruitment, staff retention, employment legislation, and performance management. Through research and a practical presentation, learners demonstrate their ability to apply HR concepts to real-world salon scenarios, ensuring operational efficiency and legal compliance. This unit underpins the essential management skills required for senior colour technicians aiming to progress into supervisory or salon ownership roles.

City & Guilds Level 3 Diploma in Hairdressing for Colour Technicians , City & Guilds Level 3 Diploma in Hairdressing for Cutting and Styling Technicians , City & Guilds Level 3 Diploma in Hair Services +5 more

Promote and sell products and services to clients

This element focuses on developing the ability to effectively promote and sell hair and beauty products and services to clients. It covers understanding the features and benefits of products, applying client-centred sales techniques, and adhering to ethical and legal requirements. Learners also explore methods to evaluate promotional activities to enhance future sales performance.

City & Guilds Level 3 Diploma in Beauty Therapy Techniques , City & Guilds Level 3 Diploma in Nail Technology , City & Guilds Level 3 Certificate In Beauty Therapy +9 more

Servicing of accommodation facilities

Servicing of accommodation facilities focuses on the essential housekeeping operations necessary to maintain and prepare guest rooms and public areas to industry standards. This includes understanding the hierarchy of job roles, from room attendants to executive housekeepers, and applying systematic cleaning procedures using correct equipment and chemicals. Practical competence involves not only performing tasks like bed-making and replenishing amenities but also adhering to health and safety regulations to ensure guest satisfaction and operational efficiency.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Presenting a Professional Image in a Salon

This element focuses on the essential skills required to communicate effectively and present a professional image within a salon setting. It covers verbal and non-verbal communication techniques, personal grooming standards, and hygiene practices that meet industry expectations. Applying these principles ensures a positive first impression, client comfort, and adherence to health and safety regulations.

City & Guilds Level 1 Certificate in Hairdressing and Beauty Therapy , City & Guilds Level 1 Certificate in an Introduction to the Hair and Beauty Sector, City & Guilds Level 1 Diploma in Hair and Beauty +3 more

Promote products and services to clients in a salon

This subtopic equips learners with the skills to effectively communicate with clients, identify their hair care needs, and recommend suitable salon products and services. It emphasizes ethical selling, building trust, and enhancing client satisfaction while driving salon revenue. Through practical role-play and real-world scenarios, learners gain confidence in using product knowledge and sales techniques to provide a professional, client-centered service.

City & Guilds Level 2 Diploma in Women's and Men's Hairdressing , City & Guilds Level 3 Diploma in Women's Hairdressing , City & Guilds Level 3 Diploma in Hairdressing for Colour Technicians +18 more

Provide male intimate waxing services

This subtopic focuses on the safe and professional delivery of male intimate waxing services, covering consultation, preparation, hair removal techniques, and aftercare. It emphasises adherence to strict hygiene protocols, client dignity, and legal requirements specific to sensitive area treatments. Mastery ensures therapists can confidently provide this high-demand service while mitigating risks and ensuring client comfort.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Set and dress hair

This element covers the practical skills and underpinning knowledge required to set and dress hair, including techniques such as blow-drying, roller setting, and finishing. It involves understanding health and safety requirements, selecting appropriate products and tools, and applying scientific principles like the effects of heat and moisture on hair structure. The practical application is to create commercial hairstyles that meet client requirements and industry standards.

City & Guilds Level 2 NVQ Diploma in Hairdressing

Provide Nail Art

This element focuses on the practical skills and underpinning knowledge required to deliver professional nail art services. Learners will develop competence in preparing the client, tools, and work area to industry hygiene standards, conducting thorough consultations, and applying a range of creative techniques such as freehand painting, stamping, and embellishments. The outcomes ensure graduates can safely and effectively meet client expectations, enhancing salon service menus and client satisfaction.

City & Guilds Level 2 Diploma in Beauty Therapy Services, City & Guilds Level 2 Diploma in Beauty Consultancy Services, City & Guilds Level 1 Award in an Introduction to the Hair and Beauty Sector +11 more

Shampoo and condition the hair and scalp

This element focuses on the essential skills required to perform professional shampooing and conditioning treatments. It covers thorough preparation including client consultation, product selection based on hair and scalp analysis, and the correct application of shampoo and conditioning techniques to maintain scalp health and improve hair condition. Mastery of these skills ensures client comfort, safety, and satisfaction in a salon environment.

City & Guilds Level 2 Certificate in Women's Hairdressing , City & Guilds Level 2 Certificate in Barbering, City & Guilds Level 2 Diploma in Women's Hairdressing +6 more

Shaping and Colouring Eyebrows

This subtopic covers the professional preparation and application techniques for eyebrow shaping and colouring. Learners must demonstrate the ability to conduct thorough client consultations, perform skin sensitivity testing, and select appropriate products. The treatment involves precise hair removal, brow mapping to facial proportions, and safe application of tint to enhance definition, ensuring adherence to industry hygiene standards and client comfort throughout.

City & Guilds Level 2 Diploma in Nail Technology Services, City & Guilds Level 2 Diploma in Beauty Consultancy Services, City & Guilds Level 2 Diploma in Beauty Therapy Services +1 more

Relax African type hair

This element focuses on the technical skill of chemically relaxing tightly curled African type hair to achieve a desired degree of straightening while maintaining hair integrity. It encompasses the full process from thorough consultation, scalp and hair analysis, and appropriate product selection, through safe application and neutralisation. Mastery ensures clients' comfort, predictable results, and professional service delivery in a salon environment.

City & Guilds Level 2 Diploma in Women's Hairdressing , City & Guilds Level 2 Diploma in Barbering , City & Guilds Level 2 Diploma in Women's and Men's Hairdressing +1 more

Provide a variety of relaxing services

This topic covers providing relaxing services in barbering, including health and safety, factors influencing services, science of relaxing hair, and tools, equipment, products, and techniques used.

City & Guilds Level 3 NVQ Diploma in Barbering , City & Guilds Level 3 NVQ Diploma in Hairdressing

Presenting a professional image in a salon

This element focuses on the importance of creating a positive first impression through personal presentation and professional conduct within a salon. Learners must understand how maintaining high standards of hygiene, appropriate attire, and respectful communication directly influences client satisfaction and safety. Practical application involves consistently demonstrating these behaviours during salon duties, from greeting clients warmly to working collaboratively with colleagues.

City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3)

Shampoo and condition hair

This element develops the foundational practical skills for shampooing and conditioning hair, essential for any hairdressing service. Learners will demonstrate safe working practices, appropriate product selection, and effective massage techniques while understanding the scientific principles behind cleansing and conditioning. Mastery ensures client comfort, promotes scalp health, and prepares hair for subsequent styling or chemical treatments.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Styling Men's Hair

This element focuses on the essential skills required to effectively prepare for and execute men's hair styling services. Learners will develop competencies in client consultation, tool and product selection, and application of various styling techniques to achieve modern and classic looks. Practical application emphasizes meeting client expectations while maintaining health and safety standards.

City & Guilds Level 2 Diploma in Hair Services , City & Guilds Level 2 Certificate in Barbering, City & Guilds Level 2 Diploma in Barbering +10 more

Plait and twist hair

This subtopic covers the practical skills and underpinning knowledge required to plait and twist hair effectively within a barbering context. Learners will develop the ability to carry out plait and twist services while adhering to health and safety policies, considering influencing factors such as hair type and desired style, and selecting appropriate tools, equipment and products.

City & Guilds Level 2 NVQ Diploma in Barbering , City & Guilds Level 2 NVQ Diploma in Hairdressing

Head Massage

This element covers the essential skills required to safely and effectively prepare for and deliver a relaxing head massage treatment within a salon or spa setting. Learners will develop proficiency in client consultation, product selection, workstation setup, and the application of a range of massage techniques to promote relaxation, stimulate circulation, and maintain client comfort throughout the service. Mastery of this element is fundamental to ensuring client satisfaction and upholding professional standards in hair and beauty services.

City & Guilds Level 2 Diploma In Hair and Beauty, City & Guilds Level 2 Diploma in Beauty Therapy , City & Guilds Level 2 Diploma in Beauty Consultancy Services +1 more

Provide make-up services

This subtopic centres on delivering professional make-up services within the beauty therapy industry, requiring learners to integrate safe working methods, thorough client consultation, and advanced application techniques. It prepares candidates to perform personalised make-up treatments while complying with legal, organisational, and health and safety standards, ensuring a high-quality service experience.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Management of health, safety and security in the salon

This unit focuses on the strategic implementation and management of health, safety and security protocols within a beauty salon environment. Learners will develop the skills to create, monitor and review policies that ensure a safe and legally compliant workplace for both clients and staff, applying principles of risk assessment and control.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

The Art of Photographic Make-Up

This subtopic focuses on the professional skills required to prepare for and execute photographic make-up, emphasizing how makeup translates on camera under various lighting conditions. It covers client consultation, skin preparation, product selection, and application techniques tailored to high-definition and still photography, ensuring the final look meets the creative brief and withstands the rigors of a photoshoot.

City & Guilds Level 2 Diploma in Hair and Media Make-up , City & Guilds Level 2 Diploma in Nail Technology Services, City & Guilds Level 2 Diploma in Beauty Consultancy Services +8 more

Provide Eyelash Perming

This element focuses on the professional application of eyelash perming, a chemical treatment that curls and lifts natural lashes to enhance the eyes without the need for extensions. Learners must master safe preparation procedures, client consultation, and the precise rolling and perming technique to achieve a long-lasting curl while protecting skin and eyes. Practical application involves tailoring the treatment to individual client needs, adhering to health and safety regulations, and providing comprehensive aftercare advice.

City & Guilds Level 2 Diploma in Beauty Therapy , City & Guilds Level 2 Diploma in Beauty Consultancy, City & Guilds Level 2 Diploma In Hair and Beauty

Relax hair

The relaxing hair subtopic covers the chemical straightening of excessively curly or coily hair using sodium hydroxide or other relaxer formulations. It focuses on safe application techniques, health and safety protocols, client consultation, and aftercare to maintain hair integrity. Practical application involves transforming hair texture for manageable styles while preventing scalp damage and breakage through precise timing and neutralization.

City & Guilds Level 2 NVQ Diploma in Barbering , City & Guilds Level 2 NVQ Diploma in Hairdressing

Providing basic manicure treatment

This subtopic introduces learners to the fundamental skills required to safely and hygienically perform a basic manicure treatment. Learners will prepare the work area, consult with the client, and carry out a simple manicure including nail shaping, cuticle care, and polish application, following health and safety regulations and salon procedures. The focus is on building confidence in foundational techniques and client care at an introductory level.

City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) , City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Level 1 Certificate in an Introduction to the Hair and Beauty Sector +4 more

Provide client consultation services

This subtopic focuses on equipping learners with the skills to conduct thorough and personalised hair consultations, integrating technical knowledge of hair, skin, and scalp with salon policies. Learners will practice analysing client needs, discussing lifestyle and hair history, and recommending appropriate services while ensuring compliance with health and safety, data protection, and professional ethics. Mastery of this element underpins effective client communication, service planning, and the delivery of high-quality hairdressing services tailored to individual characteristics.

City & Guilds Level 3 NVQ Diploma in Hairdressing, City & Guilds Level 3 NVQ Diploma in Barbering

Marketing in the hair and beauty sector

This subtopic equips learners with advanced skills in conducting systematic market research within the hair and beauty sector, and developing integrated promotional strategies to effectively position products, services, and treatments. It bridges theoretical marketing principles with practical application, enabling beauty therapists to analyse consumer behaviour, identify market gaps, and create compelling campaigns that drive client engagement and business growth in a competitive landscape.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Provide self-tanning services

This element covers the entire self-tanning service process, from initial consultation and contra-indication assessment to product selection, application techniques, and aftercare advice. It emphasises safe working practices in line with organisational and legal requirements, ensuring therapists can tailor treatments to individual client needs while understanding the physiological and aesthetic effects of self-tanning products on the skin.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Using resources in a sustainable way within the facilities industry

This subtopic introduces learners to the principles of sustainable resource management within the facilities industry, focusing on the efficient use of key resources such as energy, water, and materials. It explores the environmental impact of facilities operations, including waste generation and carbon emissions, and emphasizes practical strategies to minimize negative effects. Understanding these concepts is essential for promoting environmental responsibility in everyday workplace activities.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Provide manicure services

This unit focuses on delivering professional manicure treatments, from safe working practices and thorough consultation to effective service delivery and aftercare. Learners develop the ability to recognise contra-indications, apply correct techniques, and provide tailored advice, ensuring client safety and satisfaction in a realistic salon environment.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy , City & Guilds Level 2 NVQ Diploma in Nail Services

Provide stone therapy treatments

This subtopic covers the professional application of hot and cold stone massage techniques within a spa setting, integrating knowledge of anatomy, physiology, and health & safety. Learners must demonstrate competence in client consultation, treatment planning, safe equipment use, and effective aftercare to deliver relaxing and therapeutic stone therapy treatments.

City & Guilds Level 3 NVQ Diploma in Spa Therapy, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Introduction to the Hair and Beauty Sector

This element introduces learners to the structure and scope of the hair and beauty sector, highlighting the diverse range of career opportunities available. It covers typical working patterns, including full-time, part-time, freelance, and seasonal work, and provides an overview of key hairdressing services and beauty treatments. Understanding these foundations is essential for career planning and effective customer service within the industry.

City & Guilds Level 2 Diploma In Hair and Beauty, City & Guilds Level 1 Award in an Introduction to the Hair and Beauty Sector , City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3) +5 more

Shampoo, condition and treat the hair and scalp

This subtopic equips learners with the practical skills and underpinning knowledge to safely and effectively shampoo, condition, and treat the hair and scalp in a salon environment. It emphasises the importance of client consultation, product selection based on hair and scalp analysis, and adherence to health and safety regulations throughout the service. Mastery of these techniques is fundamental to building client trust and delivering professional hairdressing services.

City & Guilds Level 2 NVQ Diploma in Hairdressing , City & Guilds Level 2 NVQ Diploma in Barbering

Working in beauty related industries

This element explores the structure and key features of the beauty sector, including different types of businesses, career roles, and industry regulations. It also covers essential working practices such as health and safety, hygiene, client care, and professional conduct that underpin successful employment in beauty-related fields.

City & Guilds Level 2 Diploma in Hair and Media Make-up , City & Guilds Level 2 Diploma in Nail Technology Services, City & Guilds Level 2 Diploma in Beauty Consultancy Services +15 more

Providing Basic Pedicure Treatment

This element introduces learners to the fundamental skills required to deliver a safe and hygienic basic pedicure treatment. It focuses on preparing the treatment area, tools, and client, before performing a simple pedicure that includes nail shaping, cuticle care, and a basic foot massage. Mastery of these steps ensures a professional, client-centred service that meets industry health and safety standards.

City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) , City & Guilds Level 1 Certificate in an Introduction to the Hair and Beauty Sector +4 more

Physiology of ageing

This subtopic delves into the biological mechanisms of ageing, distinguishing between intrinsic (chronological) and extrinsic (environmental) factors, with a focus on skin changes such as collagen degradation and reduced elasticity. It also examines degenerative disorders like osteoporosis and sarcopenia that frequently accompany ageing, impacting treatment feasibility. The practical application lies in equipping beauty therapists with the knowledge to tailor advanced treatments and product regimens that mitigate visible ageing signs while ensuring client safety.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Workplace hygiene in the facilities industry

This unit introduces learners to the fundamental principles of workplace hygiene within the facilities industry, emphasizing its critical role in safeguarding health, ensuring regulatory compliance, and maintaining professional standards. Learners explore the correct selection and use of personal protective equipment (PPE) to minimize risk, and develop effective strategies for preventing contamination and cross-infection through proper cleaning, disinfection, and waste management procedures.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Provide shaving services

This unit covers providing shaving services in barbering, including health and safety, factors influencing services, and the science of hair, skin, and scalp. Learners must demonstrate practical skills and knowledge.

City & Guilds Level 3 NVQ Diploma in Barbering

Provide pedicure services

This element equips learners with the essential practical skills and underpinning knowledge for delivering professional pedicure services in a salon environment. It covers safe working methods, client consultation, treatment planning, and performing the pedicure itself, along with the relevant anatomy, contraindications, and aftercare advice required to meet industry standards.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy , City & Guilds Level 2 NVQ Diploma in Nail Services

Provide shaving and face massage services

This subtopic focuses on the essential skills of preparing for and delivering professional shaving and face massage services in a barbering context. Learners will master client consultation, skin analysis, tool sterilisation, and precise razor techniques to ensure a safe and relaxing experience. Practical application involves tailoring services to individual client needs, promoting skin health, and adhering to industry regulations.

City & Guilds Level 3 Certificate In Barbering , City & Guilds Level 3 Diploma in Barbering , City & Guilds Level 3 Diploma in Hairdressing for Cutting and Styling Technicians

Style and finish hair

This element focuses on the practical application of styling and finishing techniques to achieve a variety of finished looks, incorporating health and safety considerations, understanding of influencing factors, and scientific principles. Learners will select and use appropriate tools, equipment, and products to create styles that meet client requirements and industry standards. Mastery ensures client satisfaction and adherence to professional hairdressing practices.

City & Guilds Level 2 NVQ Diploma in Hairdressing

Provide creative hair extension services

This element focuses on the professional attachment of various hair extension types, ensuring creative and personalized results for clients. It integrates comprehensive understanding of health and safety protocols, consultation factors, and the proficient use of specialized tools and techniques to deliver high-quality, durable, and aesthetically pleasing hair extension services. Mastery of this unit demonstrates the ability to combine technical skill with artistic vision while maintaining strict adherence to industry regulations and client well-being.

City & Guilds Level 3 NVQ Diploma in Hairdressing

Provide single eyelash extension treatments

This element focuses on the professional application of single eyelash extension treatments, from client consultation and safe working practices to skilled attachment, maintenance, and removal. Learners develop competence in assessing contra-indications, selecting appropriate products, and delivering high-quality, hygienic services that meet organisational and legal standards. Mastery includes providing tailored aftercare advice to ensure client safety and satisfaction.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Working with Colleagues within Beauty Related Industries

This subtopic focuses on the importance of effective collaboration and communication with colleagues in beauty-related industries, particularly within nail technology. It covers professional conduct, teamwork, sharing best practices, and maintaining a harmonious working environment to enhance service delivery and client satisfaction. Learners will explore how positive colleague interactions contribute to a productive salon atmosphere and continuous professional development.

City & Guilds Level 3 Diploma in Nail Technology , City & Guilds Level 3 Diploma in Body and Spa Therapy , City & Guilds Level 3 Diploma in Hair and Media Make-up +2 more

Studio photography

This subtopic focuses on the technical proficiency required to capture high-quality photographic evidence of hair and media make-up artistry in a controlled studio environment. Learners must demonstrate the ability to set up and operate studio lighting, camera equipment, and backdrops to accurately represent the make-up design, while managing the imaging process from capture to final output to achieve predetermined creative and technical outcomes.

City & Guilds Level 3 Diploma in Hair and Media Make-up , City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up

Public Relations _PR_ in the Hair and Beauty sector

This subtopic covers the strategic role of public relations within the hair and beauty sector, focusing on planning and implementing PR activities to enhance brand reputation and client engagement, as well as developing effective crisis management protocols to protect the business image during adverse events. Students will learn to apply communication strategies and evaluate PR outcomes, ensuring alignment with professional standards and ethical practices.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Temporarily attach hair to enhance a style

This subtopic addresses the practical skill of temporarily attaching hair extensions or pieces to enhance a client’s hairstyle within a barbering context. Learners must demonstrate the ability to select and apply appropriate attachment methods while strictly adhering to health and safety protocols. The unit also covers the knowledge behind product selection, client suitability, and safe techniques for both attachment and removal to ensure client safety and satisfaction.

City & Guilds Level 2 NVQ Diploma in Barbering , City & Guilds Level 2 NVQ Diploma in Hairdressing

Provide specialist hair and scalp treatments

This subtopic focuses on developing advanced practical skills in providing specialist hair and scalp treatments, such as conditioning, dandruff control, and soothing therapies. Learners must integrate health and safety protocols, scientific knowledge of hair and skin biology, and correct product selection to deliver tailored treatments that address specific client needs and contraindications.

City & Guilds Level 3 NVQ Diploma in Hairdressing, City & Guilds Level 3 NVQ Diploma in Barbering

Provide Threading services

This subtopic encompasses the complete threading service process, from client consultation and preparation through safe hair removal to aftercare. It integrates applied anatomy and physiology, contraindication recognition, and strict adherence to health, safety, and legal requirements. Learners develop practical competence and underpinning knowledge essential for professional practice in beauty therapy settings.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Shampoo and Conditioning

This subtopic focuses on the foundational skills of shampooing and conditioning hair within a professional salon context. Learners will understand how to prepare the client and work area, select suitable products, apply correct techniques for cleansing and conditioning, and safely towel dry hair, all while maintaining client comfort and adhering to health and safety standards.

City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) , City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Level 1 Certificate in an Introduction to the Hair and Beauty Sector +4 more

Provide UV tanning services

This element focuses on delivering UV tanning services within a beauty therapy context, emphasising strict adherence to safety protocols, legislative requirements, and client-centred care. It covers the entire treatment cycle from thorough consultation and skin analysis to adapting exposure parameters, monitoring during treatment, and providing robust aftercare advice to minimise risks and optimise results.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Quality management of client care in the hair and beauty sector

This subtopic focuses on the systematic evaluation and enhancement of client care within the hair and beauty sector. It equips practitioners with the skills to audit client experiences, gather and analyse feedback, and implement evidence-based improvements to service delivery. Mastery of this area ensures sustained client satisfaction, loyalty, and compliance with industry standards.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Style and fit postiche

This subtopic covers the essential skills of preparing, fitting, and styling various postiche items such as wigs, hairpieces, and extensions to achieve natural-looking results in media make-up. Learners will apply techniques for secure attachment, blending, and creative styling to meet production requirements, ensuring comfort and durability for performers.

City & Guilds Level 3 Diploma in Hair and Media Make-up , City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up

Skin care

This element introduces learners to the fundamental principles of basic skin care treatment. It covers the essential preparation steps including client consultation, hygiene practices, and setting up the treatment area. Learners will then demonstrate the ability to safely and effectively provide a basic facial treatment, noting contraindications and adapting care accordingly.

City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) , City & Guilds Level 1 Certificate in Hairdressing and Beauty Therapy +4 more

Research in the hair and beauty sector

This element equips learners to design and execute a structured research investigation within the hair and beauty sector, enabling them to collect, analyse and present evidence-based findings that can inform professional practice and service development. It focuses on formulating research questions, selecting appropriate methodologies, and ensuring ethical and valid data collection.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques, City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical

Sales management in the hair and beauty sector

This subtopic explores strategic sales management in the hair and beauty sector, emphasising the evaluation and improvement of employee selling skills and overall business sales performance. It covers techniques such as client needs analysis, rapport building, and ethical upselling, alongside methods for monitoring sales effectiveness through metrics like average transaction value and retail-to-service ratios. Learners will develop actionable strategies to enhance client satisfaction and business profitability while maintaining professional integrity.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Salon Management

This subtopic equips learners with the skills to strategically manage salon products and services, ensuring optimal stock levels, cost-effective procurement, and high service standards. It covers the implementation of systems for monitoring usage, conducting audits, and leading a team to deliver consistent, safe, and profitable treatments. Practical application includes developing operational plans that align with business goals and regulatory compliance.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Styling Women's Hair

This element covers the essential skills and knowledge required to prepare for and carry out basic hair styling services on female clients. It includes client consultation, selection and preparation of tools and products, and the application of simple styling techniques such as blow-drying, straightening, or setting, while adhering to health and safety regulations.

City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) , City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Level 1 Certificate in Hairdressing and Beauty Therapy +4 more

Themed Face Painting

This subtopic introduces learners to the fundamental skills required for themed face painting, covering preparation of workspace and materials, client consultation, hygiene practices, and application of basic designs. It emphasizes safe and creative application of face paints, ensuring client comfort and responding to briefs for events such as children's parties or seasonal celebrations. Practical application builds confidence and adherence to industry standards for hygiene and client care.

City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) , City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Level 1 Certificate in an Introduction to the Hair and Beauty Sector +5 more

Customer service within the Facilities Industry

This element introduces learners to the fundamental principles of customer service within the facilities industry. It focuses on understanding how positive interactions and effective communication contribute to client satisfaction and business success. Learners will explore the key benefits of good service and the practical techniques for interacting professionally with customers in various facilities environments.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Conduct energy assessments in a safe, effective and professional manner

This subtopic equips learners with the essential competencies to perform non-domestic energy assessments safely, professionally and in full compliance with legal and organisational requirements. It covers health and safety protocols, relevant legislation, codes of conduct, and the interpersonal skills needed to maintain effective working relationships with clients and colleagues, ensuring assessments are conducted ethically and to industry standards.

City & Guilds Level 4 Diploma in Non-Domestic Energy Assessment

Apply Skin Tanning Techniques

This subtopic covers the essential skills for performing professional self-tanning treatments, focusing on client consultation, skin preparation, and the correct application of tanning products to achieve an even, natural-looking result. Learners must understand contraindications, health and safety protocols, and aftercare advice to deliver a safe and effective service within a real or simulated salon environment.

City & Guilds Level 2 Diploma in Nail Technology Services, City & Guilds Level 2 Diploma in Nail Technology Enhancement, City & Guilds Level 2 Diploma in Hair and Media Make-up +4 more

Contribute to the planning, implementation and evaluation of promotional activities

This subtopic equips learners with the skills to plan, execute, and assess promotional activities within a hairdressing salon, ensuring alignment with business objectives and regulatory compliance. It emphasizes the integration of health and safety considerations, such as risk assessments and product safety, while fostering the ability to evaluate promotional impact on client retention and revenue.

City & Guilds Level 3 NVQ Diploma in Hairdressing, City & Guilds Level 3 NVQ Diploma in Barbering

Colour hair using temporary colour

This subtopic introduces learners to the fundamental skills required for safely preparing and applying temporary hair colour products. Temporary colours, which coat the hair shaft and wash out after one or more shampoos, are widely used for fashion effects, subtle enhancements, or quick root concealment without the commitment of permanent dyes. Mastery of this process is essential for building client trust and expanding service offerings in a salon or freelance setting.

City & Guilds Level 1 Certificate in an Introduction to the Hair and Beauty Sector, City & Guilds Level 1 Award in an Introduction to the Hair and Beauty Sector , City & Guilds Level 1 Diploma in an Introduction to the Hair and Beauty Sector +4 more

Assist With Shaving Services

This element covers the essential competencies for a barbering assistant to effectively support shaving services while adhering to strict health, safety, and hygiene protocols. Learners will understand how to prepare the client and work area, assist the barber with tools and products, and follow salon policies to ensure a safe and comfortable traditional wet shave experience.

City & Guilds Level 2 NVQ Diploma in Barbering , City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Carry out nail art services

This element covers the complete nail art service process, from initial client consultation and contra-indication checks to design planning, application techniques, and aftercare advice. It emphasises safe and hygienic working practices in line with organisational and legal requirements, ensuring learners develop both practical skills and theoretical knowledge essential for professional nail art services.

City & Guilds Level 2 NVQ Diploma in Nail Services

Carry out Ear Piercing

This element covers the complete process of ear lobe piercing in a beauty therapy context, from client consultation, health screening, and treatment planning to the safe and hygienic performance of the piercing. It emphasizes compliance with legal and organisational requirements, application of anatomy and physiology knowledge, identification of contraindications, and provision of thorough aftercare advice to ensure client safety and satisfaction.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Contribute to the planning and implementation of promotional activities

This subtopic equips learners with the skills to actively contribute to the planning, execution, and evaluation of promotional activities within a nail services context. It covers selecting appropriate venues, complying with legal requirements, using effective selling and communication techniques, and measuring the success of promotional efforts to enhance business performance and client engagement.

City & Guilds Level 3 NVQ Diploma in Nail Services, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General, City & Guilds Level 3 NVQ Diploma in Spa Therapy +1 more

Fuel poverty and paying for fuel

This subtopic develops learners' ability to interpret domestic fuel cost data using reference materials such as Ofgem's Typical Domestic Consumption Values, enabling accurate cost calculations and informed client advice. A central focus is on recognising the indicators of fuel poverty, understanding its root causes including low income, high energy costs, and poor energy efficiency, and providing practical solutions. Learners also gain competence in advising clients on recording consumption, selecting appropriate payment methods, and accessing support to alleviate fuel poverty.

City & Guilds Level 3 Award In Energy Awareness

Body Art Design

This topic covers body art design, including preparation, application, and aftercare. It is for Level 2 hair and beauty learners.

City & Guilds Level 2 Diploma In Hair and Beauty, City & Guilds Level 2 Diploma in Hair and Media Make-up , City & Guilds Level 2 Diploma in Nail Technology Enhancement +2 more

Colour hair to create the Toni & Guy colouring collection

This subtopic focuses on preparing and executing advanced colouring services to achieve signature looks from the Toni & Guy colouring collection. It covers in-depth client consultation, bespoke colour formulation, precise application techniques, and post-service evaluation to ensure results reflect the brand's high-fashion, commercially viable aesthetic. Mastery of these elements is essential for producing collection-quality work that demonstrates creative and technical proficiency.

City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical

Assist with perming services

This subtopic focuses on the assistant's role in perming services, covering preparation, health and safety compliance, and support during the neutralizing process. It emphasizes understanding chemical safety, client protection, and effective teamwork to achieve consistent results.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Cut facial hair

This subtopic focuses on the technical skills required to cut facial hair, including beard and moustache shaping. It combines client consultation, health and safety protocols, and precise cutting techniques using scissors and clippers. The practical application ensures that learners can deliver a professional service tailored to individual client needs, maintaining hygiene and providing appropriate aftercare advice.

City & Guilds Level 2 Certificate in Hair Techniques , City & Guilds Level 2 Certificate in Barbering, City & Guilds Level 2 Diploma in Barbering +1 more

Working with others in the hair and beauty sector

This subtopic introduces learners to the essential collaborative skills required in a salon environment. It focuses on understanding team roles, effective communication, and contributing positively to salon operations. Learners will explore how teamwork ensures client satisfaction and a safe, efficient working atmosphere.

City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) , City & Guilds Level 1 Certificate in Hairdressing and Beauty Therapy +4 more

Carry out Waxing Services

This subtopic covers the essential skills and knowledge required to perform waxing services safely and effectively. It includes client consultation, contra-indication checks, hair removal techniques, and adherence to legal and organisational requirements. Mastery ensures client comfort, hygiene, and professional aftercare advice, enabling practitioners to deliver high-quality treatments in a salon environment.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Graffiti removal by hand

This element focuses on the manual techniques for graffiti removal, covering the assessment of surface types to prevent damage, selection and safe use of chemical and mechanical equipment, and the step-by-step process to effectively eliminate graffiti while adhering to health, safety, and environmental guidelines. Mastery ensures learners can restore surfaces professionally in a facilities management context.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Create a Hair and Beauty Image

This subtopic introduces entry-level learners to the process of designing and producing a simple hair or beauty look. It emphasises the importance of systematic planning—selecting a theme, identifying tools and products, and outlining steps—before practical execution. The aim is to build foundational vocational skills in creativity, organisation, and safe working practices applicable to the hair and beauty sector.

City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Level 1 Award in an Introduction to the Hair and Beauty Sector , City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) +4 more

Develop and maintain effectiveness at work

This subtopic focuses on developing the essential employability skills of self-reflection and team collaboration within a nail salon environment. Learners will explore how to evaluate and enhance their own work performance, align with salon procedures and targets, and contribute positively to a team. Practical application includes setting personal development goals, communicating effectively with colleagues, and understanding salon hierarchies to ensure seamless service delivery.

City & Guilds Level 2 NVQ Diploma in Nail Services , City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Create a variety of permed effects

This unit focuses on the creative application of perming techniques to produce a variety of textured effects, from soft waves to tight curls, tailored to individual client needs. Candidates must demonstrate the ability to integrate in-depth knowledge of hair science, health and safety protocols, and product selection to design and execute perming services that achieve consistent, high-quality results while preserving hair integrity.

City & Guilds Level 3 NVQ Diploma in Hairdressing

Home heating

This element covers the range of domestic heating and hot water systems, their controls, and the ability to advise clients on safe, efficient usage. Learners must understand system types from boilers to heat pumps and controls like thermostats and programmers. This knowledge underpins energy awareness and empowers clients to optimize energy consumption and safety.

City & Guilds Level 3 Award In Energy Awareness

Chemistry of Hair and Beauty Products

This subtopic explores the fundamental chemical principles underlying active ingredients used in hair and beauty products, including their molecular interactions with biological substrates and formulation stability. Learners will develop a critical understanding of how ingredient properties dictate product performance, safe application protocols, and the selection of appropriate packaging materials to preserve efficacy. The impact of ultraviolet radiation on both product integrity and packaging durability is examined to ensure therapeutic and commercial viability.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Cut and personalise hair to create the Toni & Guy cutting collection

This subtopic focuses on preparing for and delivering bespoke cutting services that embody the Toni & Guy cutting collection. Learners develop skills in client consultation, technical precision, and artistic personalization to execute signature styles that align with the brand's prestigious image, ensuring each cut is adapted to individual client characteristics while maintaining the collection's creative integrity.

City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical

Cut Hair Using Basic Techniques

This unit covers the foundational skills required to perform basic haircuts safely and effectively. Learners will gain proficiency in using cutting tools, applying techniques such as one-length, uniform layer, and graduation, while adhering to health and safety regulations and client consultation procedures. Mastery of these skills is essential for employment in salons and progression to advanced cutting services.

City & Guilds Level 2 NVQ Diploma in Hairdressing

Assist with relaxing services

This subtopic focuses on the foundational skills required to assist a stylist during relaxing services, including preparation of the salon area, supporting the client, and maintaining health and safety. It emphasizes understanding chemical relaxing processes, contraindications, and the importance of following salon policies to ensure client comfort and service efficiency. Practical application involves role-playing as an assistant in real or simulated salon environments, adhering to industry standards.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Prepare for energy assessments of non-dwellings to fulfill regulatory requirements for Asset Ratings

This element equips learners with the fundamental preparatory skills required for conducting non-domestic energy assessments leading to Asset Ratings, such as Energy Performance Certificates (EPCs) for commercial buildings. It covers understanding the regulatory framework (e.g., Energy Performance of Buildings Regulations), confirming client instructions, and investigating property-specific energy usage factors. Mastery of this stage ensures accurate data collection, compliance with legal obligations, and the foundation for reliable building performance modelling.

City & Guilds Level 4 Diploma in Non-Domestic Energy Assessment

Develop a range of creative nail images

This subtopic equips learners with the skills to conceptualize and create bespoke nail art designs, from initial client consultation and design planning through to execution and evaluation. Emphasis is placed on practical application of design principles such as colour theory, composition, and balance to produce professional, client-focused creative nail images.

City & Guilds Level 3 NVQ Diploma in Nail Services

Report on the energy assessment of new and existing non-dwellings using Simplified Building Energy Model SBEM

This element focuses on producing comprehensive Recommendations Reports for non-domestic buildings using the Simplified Building Energy Model (SBEM). Learners will master the creation of a prioritised hierarchy of energy efficiency measures, ensuring alignment with regulatory standards and client needs. Effective communication of the report's value to stakeholders is emphasized to facilitate informed decision-making and compliance.

City & Guilds Level 4 Diploma in Non-Domestic Energy Assessment

Assist with salon reception duties

This topic covers assisting with salon reception duties, including knowing salon and legal requirements, effective communication, and understanding salon services and products. Learners will develop skills to manage bookings, handle enquiries, and promote services professionally.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Create an image using colour for the Hair and Beauty Sector

This subtopic focuses on understanding and applying the colour spectrum to create impactful images in the hair and beauty sector. Learners explore the relationships between primary, secondary, and tertiary colours, and learn to manipulate hue, saturation, and value to achieve desired visual effects for hair, makeup, and nail artistry.

City & Guilds Level 1 Award in an Introduction to the Hair and Beauty Sector , City & Guilds Level 1 Diploma in an Introduction to the Hair and Beauty Sector , City & Guilds Level 1 Diploma in Hair and Beauty +4 more

Cut Men's Hair Using Basic Techniques

This unit focuses on developing the competency to safely and effectively cut men's hair using basic barbering techniques such as clipper work, scissor over comb, and blending. It emphasizes adherence to health and safety regulations, client consultation, and proper tool maintenance to deliver a professional finish tailored to individual client needs.

City & Guilds Level 2 NVQ Diploma in Hairdressing , City & Guilds Level 2 NVQ Diploma in Barbering , City & Guilds Level 3 NVQ Diploma in Hairdressing

Camouflage Make-up

Camouflage make-up involves the skilled application of highly pigmented, long-wearing products to conceal skin irregularities like scars, birthmarks, and vitiligo. Practitioners must assess skin conditions, select appropriate colour correctors and products, and apply precise techniques to achieve a seamless, natural-looking finish. This advanced service requires meticulous preparation, including client consultation, patch testing, and setting up a hygienic work environment, to ensure both safety and aesthetic excellence.

City & Guilds Level 3 Diploma in Beauty Therapy , City & Guilds Level 3 Diploma in Beauty Therapy Techniques , City & Guilds Level 3 Diploma in Hair and Media Make-up +2 more

Health, safety and security in the facilities industry

This element introduces the fundamental principles of health, safety, and security essential for working in the facilities industry. It covers key legislation such as the Health and Safety at Work Act, risk assessment procedures, safe manual handling, and the importance of maintaining a secure environment. Learners will apply this knowledge to prevent accidents, respond to hazards, and uphold security protocols in real-world facilities settings.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Monitor Clients and the Operation of Sauna, Steam and Hydrotherapy Treatments

This element focuses on the competent monitoring of clients and the safe operation of sauna, steam, and hydrotherapy facilities within a spa environment. Learners must demonstrate the ability to maintain a hygienic, hazard-free environment, conduct thorough client consultations, and respond appropriately to emergencies. Practical application includes adjusting treatment parameters based on client feedback and adhering to legal and organisational protocols to ensure client well-being.

City & Guilds Level 3 NVQ Diploma in Spa Therapy

Enhance and Maintain Nails Using Liquid and Powder

This subtopic covers the full process of enhancing, maintaining, and removing liquid and powder (acrylic) nail enhancements. It integrates health and safety, client consultation, anatomy knowledge, and practical application techniques for sculpting, tip application, overlay, maintenance, and safe removal. Mastery ensures therapists can deliver durable, aesthetically pleasing enhancements while complying with legal and organisational standards.

City & Guilds Level 3 NVQ Diploma in Nail Services

Create Basic Outlines and Detailing in Hair

This element focuses on the foundational barbering skill of creating precise outlines and detailing around the hairline, neck, and ears using clippers, trimmers, and razors. Mastery involves selecting appropriate tools and techniques to enhance facial features and meet client requirements, while adhering to strict health and safety protocols. Competence in this area is essential for delivering professional barbering services and ensuring client satisfaction.

City & Guilds Level 2 NVQ Diploma in Barbering

Creatively Cut Hair Using a Combination of Barbering Techniques

This subtopic focuses on the expert integration of diverse barbering techniques—such as scissor-over-comb, clipper work, fading, texturising, and razor cutting—to design bespoke, creative haircuts that harmonise with the client's facial features, hair type, and lifestyle. Its practical application requires precise consultation, adept tool handling, and continuous safety awareness to deliver high-quality, personalised results in a professional salon environment.

City & Guilds Level 3 NVQ Diploma in Barbering

Creatively colour and lighten hair

This element focuses on developing advanced skills in creative hair colouring and lightening, integrating in-depth knowledge of health and safety protocols, underlying scientific principles, and the use of specialist tools and products. Learners must demonstrate the ability to analyse client characteristics and preferences to design and execute personalised, multi-dimensional colour effects, while managing risks and maintaining professional standards.

City & Guilds Level 3 NVQ Diploma in Hairdressing

Cultural, social and technological influences on beauty-related industries

This subtopic explores the interplay of cultural, social, and technological factors in shaping the beauty industry, from evolving beauty ideals to the integration of cutting-edge devices. Learners critically assess how globalisation, inclusivity movements, and digital platforms redefine service expectations and treatment approaches. Mastering these influences enables practitioners to deliver culturally competent, technologically advanced therapies that align with contemporary market demands.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Monitor procedures to safely control work operations

This subtopic focuses on the systematic monitoring and evaluation of health and safety procedures within beauty therapy work operations. Learners must demonstrate the ability to actively check compliance with safety protocols, identify and control hazards, and recommend practical improvements to workplace instructions. Effective monitoring ensures a safe environment for clients, staff, and visitors, and is essential for legal compliance and professional standards.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Spa Therapy +1 more

Reducing heat loss

This element explores practical strategies to minimise thermal transfer in residential properties, including insulation, draught-proofing, and glazing upgrades. Learners will evaluate how these measures interact with building design to improve Energy Performance Certificate ratings and reduce fuel poverty, while also examining current government-backed financial incentives such as the Energy Company Obligation and Green Homes Grant that support retrofit installation.

City & Guilds Level 3 Award In Energy Awareness

Maintaining Personal Health and Well being

This subtopic focuses on the fundamental responsibility of a body and spa therapist to proactively manage their own physical and mental well-being as a cornerstone of professional practice. It addresses practical strategies for sustaining energy, preventing occupational injuries, and maintaining a professional image, while also introducing systematic approaches to weight management as part of holistic self-care. Mastery of these skills ensures therapists can consistently deliver safe, effective treatments and model healthy behaviours for clients.

City & Guilds Level 3 Diploma in Body and Spa Therapy , City & Guilds Level 3 Diploma in Beauty Therapy Techniques , City & Guilds Level 3 Certificate In Beauty Therapy +1 more

Apply prosthetic pieces and bald caps

This element focuses on the safe and accurate application of small prosthetic pieces and bald caps, essential techniques in theatrical, media, and special effects makeup. Learners will demonstrate precise preparation, contour blending, and adherence to design briefs, ensuring seamless integration with skin tones and facial contours. Mastery of these skills enables professional-quality character transformations and compliance with industry hygiene standards.

City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up

Ensure responsibility for actions to reduce risks to health and safety

This subtopic concentrates on the nail technician's duty to proactively manage health and safety by identifying workplace hazards, evaluating risks, and implementing effective control measures. It applies risk assessment and safe working practices specifically to nail services, ensuring legal compliance and protection for both the practitioner and clients in a salon environment.

City & Guilds Level 2 NVQ Diploma in Nail Services , City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Design and create patterns in hair

This element focuses on the creative and technical skills required to design and execute hair patterns using specialist barbering tools. It involves client consultation, design planning, and precise cutting or shaving techniques to produce artistic motifs, geometric shapes, or logos. Mastery of this skill enhances client satisfaction and salon reputation by offering personalised, fashion-forward services.

City & Guilds Level 3 Diploma in Barbering , City & Guilds Level 3 Certificate In Barbering , City & Guilds Level 3 Diploma in Hairdressing for Cutting and Styling Technicians

Follow health and safety in the salon

This subtopic provides learners with the foundational knowledge and practical skills required to maintain a safe working environment in a hair and beauty salon. It covers essential health and safety practices such as personal presentation, hygiene, safe use of tools and equipment, and the correct handling of products. Learners will also understand how to respond appropriately to emergency situations, including fire, accidents, and first aid procedures, ensuring both personal and client safety.

City & Guilds Level 1 Certificate in an Introduction to the Hair and Beauty Sector, City & Guilds Level 1 Diploma in Hair and Beauty , City & Guilds Level 1 Award in an Introduction to the Hair and Beauty Sector +5 more

Plan and provide airbrush make-up

Airbrush make-up application is a precision-driven skill within advanced beauty therapy, requiring meticulous planning, client consultation, and technical proficiency. This element covers the safe and effective provision of airbrush make-up, encompassing equipment handling, product selection, application techniques, and aftercare guidance, all aligned with professional and legal standards.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Dermatology and microbiology

This subtopic delves into the intricate anatomy and physiology of the integumentary system, including skin, hair, and nails, and their susceptibility to diseases and disorders. It equips learners with the scientific principles of microbiology, focusing on bacterial culturing and growth conditions, to underpin rigorous salon hygiene protocols. Mastery of these concepts is essential for advanced beauty therapists to perform safe treatments and provide informed client care.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Undertake energy assessments of existing Level 4 non-dwellings using the Simplified Building Energy Model SBEM

This subtopic focuses on the practical application of the Simplified Building Energy Model (SBEM) for assessing the energy performance of existing Level 4 non-dwellings, which are complex buildings requiring detailed analysis. Learners must integrate on-site inspection data, building characteristics, and regulatory requirements to produce accurate Energy Performance Certificates (EPCs) with cost-effective improvement recommendations. Mastery involves not only technical proficiency with SBEM software but also the ability to justify assumptions and maintain rigorous records in line with professional standards.

City & Guilds Level 4 Diploma in Non-Domestic Energy Assessment

Enhance and maintain nails using UV gel

This subtopic covers the professional skills and knowledge required to enhance and maintain nails using UV gel systems. It encompasses client consultation, safe working practices, application of UV gel overlays and tips, maintenance and repair procedures, and removal techniques. Learners must also understand anatomy, contra-indications, and legal requirements to provide competent and safe nail services.

City & Guilds Level 3 NVQ Diploma in Nail Services

Enhance appearance using skin camouflage

This subtopic focuses on the professional application of skin camouflage products to conceal skin imperfections such as scars, birthmarks, vitiligo, and tattoos, enhancing clients' self-esteem. It integrates safe working practices, thorough consultation, and precise technical skills to achieve a natural, durable result tailored to individual needs.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Fulfil salon reception duties

This unit covers the essential front-of-house duties in a nail salon, ensuring a professional and welcoming environment. Learners will apply practical skills in client reception, appointment scheduling, and payment handling while adhering to salon policies and legal requirements, reflecting real-world customer service standards.

City & Guilds Level 2 NVQ Diploma in Nail Services , City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Creatively Cut Hair Using a Combination of Techniques

This unit focuses on the advanced skills required to creatively cut hair using a blend of classic and contemporary techniques. Learners must demonstrate the ability to personalize cuts based on hair characteristics, face shapes, and client lifestyle, while adhering to strict health and safety protocols. Successful completion evidences a capacity to design and execute individual styles that showcase technical precision and artistic flair.

City & Guilds Level 3 NVQ Diploma in Hairdressing

Cut Facial Hair to Shape Using Basic Techniques

This element focuses on the practical skills and underpinning knowledge required to cut facial hair into neat, symmetrical shapes using basic barbering techniques. Learners must demonstrate the ability to select and use appropriate tools, products, and techniques while adhering to health, safety, and hygiene regulations, and considering individual client factors such as face shape, hair growth patterns, and desired style.

City & Guilds Level 2 NVQ Diploma in Barbering

Develop and maintain your effectiveness at work

This subtopic focuses on the professional behaviours required to work effectively in a hairdressing salon, including teamwork, communication, and personal development. It involves applying salon policies, supporting colleagues, and continuously improving one's own performance through reflection and feedback. The unit ensures that learners can contribute positively to the salon's working environment and client satisfaction.

City & Guilds Level 2 NVQ Diploma in Hairdressing , City & Guilds Level 2 NVQ Diploma in Barbering

Design and Create a Range of Facial Hair Shapes

This subtopic equips learners with the skills to design and execute a variety of facial hair shapes, from classic goatees to full sculpted beards, while adhering to rigorous health and safety standards. It integrates thorough client consultation, face shape analysis, and selection of appropriate cutting and styling techniques, ensuring the final result enhances the client's features and meets professional barbering expectations.

City & Guilds Level 3 NVQ Diploma in Barbering

Facial Care for Men

This element focuses on the specific adaptations and techniques required when performing facial treatments on male clients. Learners must consider differences in skin anatomy, product selection, and professional communication to deliver a safe and effective male facial, from initial consultation through to aftercare advice.

City & Guilds Level 2 Diploma in Beauty Therapy , City & Guilds Level 2 Diploma in Beauty Consultancy Services, City & Guilds Level 2 Diploma in Beauty Therapy Services +2 more

Enhance and Maintain Nails Using Wraps

This subtopic covers the techniques and underpinning knowledge for applying, maintaining, and removing wrap nail enhancements using materials such as silk, fiberglass, or linen. Learners develop the skills to safely perform overlays on natural nails and tip-and-wrap procedures, while conducting thorough client consultations and identifying contra-indications. Practical application includes providing durable enhancements, performing infills and repairs, and advising clients on aftercare to maintain nail health.

City & Guilds Level 3 NVQ Diploma in Nail Services

Hair Plaiting

This subtopic introduces learners to the foundational skills of basic hair plaiting, including sectioning, tension control, and the three-strand technique. Mastering these enables creation of simple yet neat plaits, essential for both everyday styling and as a basis for more advanced braiding techniques in professional salons.

City & Guilds Level 1 Diploma in Hair and Beauty , City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) , City & Guilds Level 1 Diploma in an Introduction to the Hair and Beauty Sector +4 more

Manage the Creation of a Hair Style Collection

This subtopic focuses on the strategic planning and holistic management required to design and execute a professional hair style collection. Learners will integrate creative research with practical business acumen, developing a thematic concept, accurately costing resources, and delivering a cohesive final showcase. Mastery ensures readiness for industry roles such as session stylist or salon artistic director, where commercial viability and aesthetic innovation must align.

City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical

Provide Body Electrical Treatments

This subtopic focuses on the safe and effective delivery of electrical body treatments within beauty therapy, encompassing client consultation, treatment planning, and post-treatment care. It integrates knowledge of electrical equipment, contra-indications, and relevant anatomy and physiology to ensure client safety and service quality. The emphasis is on developing practical competence alongside adherence to legal, organizational, and professional standards.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General, City & Guilds Level 3 NVQ Diploma in Spa Therapy

Creatively style and dress hair

This element equips learners with the advanced skills to creatively style and dress hair for diverse occasions, integrating health and safety protocols, scientific principles, and client consultation. It ensures that stylists can justify their choice of tools, equipment, and products while adapting techniques to achieve bespoke, fashion-forward looks that meet industry standards.

City & Guilds Level 3 NVQ Diploma in Hairdressing

Fulfil Salon reception duties

This subtopic focuses on the essential front-of-house responsibilities within a hairdressing salon, including managing appointments, greeting clients, handling payments, and maintaining client records. Learners must demonstrate a thorough understanding of legal requirements such as data protection, health and safety, and consumer rights while applying professional communication and organisational skills to ensure smooth salon operations and a positive client experience.

City & Guilds Level 2 NVQ Diploma in Hairdressing , City & Guilds Level 3 NVQ Diploma in Barbering , City & Guilds Level 3 NVQ Diploma in Hairdressing +1 more

Explore Technological Developments within the Hair Beauty and associated areas

This subtopic requires learners to investigate and critically evaluate recent technological advancements within the hair, beauty, and associated sectors, such as laser treatments, skin analysis devices, and digital consultation tools. The focus is on developing independent research skills to produce a comprehensive report that assesses the impact of these innovations on service delivery, client outcomes, and business practice. Learners must also demonstrate effective communication by presenting their findings clearly and professionally to a relevant audience.

City & Guilds Level 3 Diploma in Beauty Therapy , City & Guilds Level 3 Diploma in Beauty Therapy Techniques , City & Guilds Level 3 Certificate In Beauty Therapy +1 more

Blow dry hair

Blow drying is a fundamental styling service that shapes and smooths hair using a handheld dryer and brushes. It requires understanding heat and air manipulation, product selection for hair types, and strict adherence to health and safety protocols to prevent burns, electrical hazards, and hair damage. Mastery ensures a professional finish that complements cutting and colouring services in the salon.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Instruction on make-up application

This topic covers instructing on make-up application, including preparation and delivery of instruction. Learners must be able to demonstrate and explain make-up techniques to clients.

City & Guilds Level 2 Diploma in Nail Technology Services, City & Guilds Level 2 Diploma in Beauty Consultancy, City & Guilds Level 2 Diploma in Beauty Consultancy Services

Introduction to working in the facilities industry

This subtopic introduces learners to the fundamentals of employment within the facilities industry, covering the diverse range of roles, responsibilities, and sectors such as cleaning, security, and maintenance. It also emphasises the importance of teamwork in delivering integrated facilities services, highlighting communication skills, reliability, and the ability to collaborate effectively with colleagues to meet client expectations.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Design and apply face and body art

This element focuses on the comprehensive process of designing and applying artistic face and body art for media, fashion, and theatrical contexts. Learners must demonstrate the ability to interpret creative briefs, consult with clients or directors, and produce intricate, durable designs using professional techniques while adhering to health, safety, and hygiene standards. Practical application involves preparing the skin, selecting appropriate products, and executing designs that meet industry-specific requirements for photographic and live performance settings.

City & Guilds Level 3 Diploma in Hair and Media Make-up , City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up

Enhance appearance using micro-pigmentation treatment

This subtopic focuses on the advanced skill of micro-pigmentation, a semi-permanent cosmetic procedure used to enhance facial features such as eyebrows, lips, and eyelids. Learners will develop the ability to consult with clients, design and apply pigment implants safely, and provide comprehensive aftercare to ensure optimal healing and client satisfaction. Practical application includes adherence to health and safety regulations, colour theory, and precise needle techniques tailored to individual client needs.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Enhance the appearance of eyebrows and eyelashes

This subtopic focuses on the comprehensive application of techniques to enhance eyebrows and eyelashes through shaping, tinting, and the application of artificial lashes. It integrates essential health and safety protocols, client consultation, and treatment planning to ensure safe, effective, and client-centric outcomes. Mastery of these skills not only meets professional salon standards but also adheres to legal and organisational requirements, underpinning professional competence in beauty therapy.

City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Monitor and maintain spa area

This element focuses on the essential responsibilities of a body and spa therapist in ensuring the spa area is optimally prepared, continuously monitored, and consistently maintained. Learners will develop the skills to create a safe, hygienic, and inviting environment that meets both client expectations and regulatory requirements. Emphasis is placed on systematic checks, risk management, and proactive maintenance to support high-quality service delivery.

City & Guilds Level 3 Diploma in Body and Spa Therapy

Design and Create Patterns in Hair

This subtopic focuses on the advanced barbering technique of designing and executing artistic patterns in hair, such as lines, curves, and geometric shapes, using precision clippers, trimmers, and razors. It integrates client consultation, design planning, and meticulous cutting to create bespoke styles while adhering to health and safety protocols and considering hair characteristics, client preferences, and current trends.

City & Guilds Level 3 NVQ Diploma in Barbering

Promote additional services or products to customers

This subtopic focuses on equipping spa therapists with the skills to proactively identify opportunities for enhancing client experiences by offering complementary services or retail products. It addresses ethical upselling techniques, effective communication, and building customer commitment through personalised recommendations that align with their wellness goals. Mastery ensures increased revenue for the business while maintaining trust and professionalism in a relaxation-oriented setting.

City & Guilds Level 3 NVQ Diploma in Spa Therapy, City & Guilds Level 2 NVQ Diploma in Nail Services , City & Guilds Level 2 NVQ Diploma in Beauty Therapy

Create and cast small prosthetic pieces and bald caps

This element focuses on the practical skills and theoretical knowledge required to design, sculpt, mould, and cast small prosthetic pieces and bald caps for theatrical and media applications. Learners will master life-casting techniques, material selection, and safe application methods to create durable, realistic prosthetic appliances that meet production standards. The outcomes emphasise precision in detailing, colour matching, and seamless blending to achieve professional results for screen and stage.

City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up

Hand care

This element introduces learners to the essential skills required to prepare for and deliver a basic hand care treatment, including client consultation, workstation setup, and performing techniques such as nail filing, cuticle work, and hand massage. Competence in these foundational tasks ensures clients receive a safe, hygienic, and relaxing treatment, laying the groundwork for further beauty therapy studies.

City & Guilds Level 1 Certificate in Hairdressing and Beauty Therapy , City & Guilds Level 1 Diploma in Hair and Beauty , City & Guilds Level 1 Diploma in an Introduction to the Hair and Beauty Sector +4 more

Develop, enhance and evaluate your creative hairdressing skills

This subtopic focuses on the systematic development of original hair designs for promotional contexts, requiring learners to plan, execute, and critically evaluate their creative work while integrating health and safety protocols and considering client briefs, tools, and products. It bridges artistic vision with professional accountability in a barbering setting.

City & Guilds Level 3 NVQ Diploma in Barbering , City & Guilds Level 3 NVQ Diploma in Hairdressing

Provide body massage treatments

This element focuses on the comprehensive skills required to provide effective body massage treatments within a beauty therapy context. It encompasses safe working methods, thorough client consultation, manual and mechanical massage techniques, and understanding relevant anatomy and contraindications. Mastery ensures therapists deliver tailored treatments that promote relaxation, well-being, and professional client care.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - Massage, City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General, City & Guilds Level 3 NVQ Diploma in Spa Therapy

Perm and Relax to create the Toni & Guy collection

This subtopic focuses on mastering advanced perming and relaxing techniques to replicate and innovate styles from the Toni & Guy collection. Learners must demonstrate the ability to consult, prepare, and apply chemical services with precision, ensuring hair integrity while achieving the signature volume, texture, and movement characteristic of the collection. The practical application involves creative adaptation of standard methods to meet high-fashion editorial standards.

City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical

Manual street cleaning

This element covers the essential knowledge and practical skills required to prepare for and perform manual street cleaning tasks, ensuring public spaces are maintained to a safe and hygienic standard. Learners must understand the selection and inspection of appropriate tools and personal protective equipment, as well as the correct techniques for sweeping, litter collection, and waste disposal, in compliance with health, safety, and environmental regulations. The ability to carry out these duties effectively underpins the cleanliness and appearance of community environments, directly contributing to public health and civic pride.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Contribute to the development of effective working relationships

This element focuses on establishing and maintaining professional relationships within a salon environment, emphasising effective communication, teamwork, client care, and personal development planning. Learners will develop the skills to interact positively with clients and colleagues, identify areas for self-improvement, and understand the behaviours that underpin a productive, harmonious workplace.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Fashion and photographic make-up

This element focuses on the comprehensive skills required to prepare for and apply fashion and photographic make-up, ensuring looks are camera-ready, durable under various lighting conditions, and aligned with creative briefs. Learners develop expertise in client consultation, skin analysis, product selection, and advanced application techniques such as contouring, highlighting, and precision blending, all while maintaining strict hygiene and safety standards. Mastery of this subtopic enables professionals to produce flawless make-up that meets the high-definition demands of editorial, runway, and commercial photography.

City & Guilds Level 3 Diploma in Hair and Media Make-up , City & Guilds Level 3 Diploma In Theatrical, Special Effects, Hair and Media Make-up

Enhance nails using electric files

This element covers the safe and effective use of electric files in nail technology, focusing on preparation of natural nails and refinement of enhancements. Learners will develop skills in selecting appropriate bits, controlling speed and pressure, and performing techniques for shaping, buffing, and product removal. Mastery of e-file use is essential for efficient, high-quality nail services and client comfort.

City & Guilds Level 3 Diploma in Nail Technology

Minor repairs and maintenance of property and premises

This element introduces learners to the fundamental principles of minor property repairs and maintenance within the facilities industry. It covers identifying common maintenance issues, selecting and safely using basic hand tools, and performing simple repairs under supervision, preparing learners for routine tasks in workplaces such as offices, schools, and residential blocks.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Provide electrical epilation treatments

This topic covers providing electrical epilation treatments in beauty therapy. Learners must maintain safety, consult clients, carry out treatments, and understand relevant anatomy, physiology, and legal requirements. Aftercare advice is also essential.

City & Guilds Level 3 NVQ Diploma in Beauty Therapy - General

Plan and create nail art designs

This element focuses on the professional planning and creation of nail art designs, integrating client consultation, health and safety protocols, and technical skill application to deliver bespoke services. Learners will apply a range of nail art techniques while adhering to legal and organisational requirements, ensuring client satisfaction and safe practice throughout the treatment. The unit develops the ability to translate client needs into creative outcomes through thorough planning, preparation, and aftercare advice.

City & Guilds Level 3 NVQ Diploma in Nail Services

Dry and Finish Men's Hair

This element focuses on the practical and theoretical aspects of drying and finishing men's hair, covering health and safety, influencing factors, scientific principles, and selection of tools and products. Learners will develop skills to achieve a variety of finished styles while adhering to professional standards and client requirements.

City & Guilds Level 2 NVQ Diploma in Barbering

Promote and sell Toni & Guy products and services to clients

This subtopic focuses on developing the advanced commercial skills required to effectively promote and sell Toni & Guy professional hair and beauty products, critically evaluate promotional strategies, and recruit suitable models for hair services. Learners apply brand knowledge to enhance client satisfaction and business performance, ensuring alignment with Toni & Guy's prestigious image.

City & Guilds Level 4 Diploma in Toni & Guy Hair Styling and Technical

Laser and Light Treatments for Hair Removal

This subtopic covers the preparation and application of laser and intense pulsed light (IPL) systems for permanent hair reduction, emphasizing client safety, treatment efficacy, and adherence to manufacturer guidelines. Learners must demonstrate competency in skin typing, patch testing, selecting appropriate parameters, and delivering treatments while managing potential risks and providing comprehensive aftercare advice.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Plait and twist hair using basic techniques

This subtopic equips learners with the foundational skills to perform basic plaiting and twisting techniques on various hair types, emphasizing thorough client consultation, appropriate tool and product selection, and strict adherence to health and safety regulations. Practical application in a salon setting includes creating styles such as three-strand plaits, rope twists, and cornrows, while ensuring client comfort and service efficiency.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Prepare and clean washrooms

This element covers the essential procedures for preparing and cleaning washrooms in facilities settings. Learners will understand how to follow health and safety regulations, select appropriate cleaning materials, and execute systematic cleaning to maintain hygiene standards and prevent cross-contamination. Practical application includes demonstrating correct cleaning sequences and waste disposal.

City & Guilds Level 1 Certificate in Introduction to the Facilities Industry

Nail Art Application

This element focuses on the essential preparation and application of nail art techniques within a professional salon context. It covers hygiene protocols, client consultation, natural nail preparation, and the creative use of tools and products to achieve decorative designs. Mastery ensures a safe, client-centred service that meets industry standards for Level 1 qualification.

City & Guilds Level 1 Certificate in Hairdressing and Beauty Therapy , City & Guilds Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3), City & Guilds Entry Level Certificate in an Introduction to the Hair and Beauty Sector (Entry 3) +4 more

Prepare for hair services and maintain work areas

This subtopic focuses on the essential practical skills required to effectively prepare salon workstations and maintain a hygienic, safe environment for hair services. It encompasses the application of health and safety legislation, salon policies, and the correct use of equipment and materials to ensure client comfort and service efficiency, directly supporting professional practice in hairdressing and barbering.

City & Guilds Level 1 NVQ Certificate in Hairdressing and Barbering

Laser and light treatments for skin rejuvenation

This element covers the critical knowledge and practical skills required to safely and effectively prepare clients and administer laser and light-based treatments for skin rejuvenation, including assessment of skin conditions, selection of appropriate technology, and adherence to safety protocols to achieve optimal aesthetic outcomes.

City & Guilds Level 4 Diploma in Advanced Beauty Therapy Techniques

Plan and provide airbrush design for nails

This element focuses on delivering professional airbrush nail services, from initial client consultation through to design planning, safe application, and post-treatment care. Learners will develop technical proficiency in airbrush equipment, understand legal and organisational requirements, and create durable, artistic designs tailored to individual client preferences.

City & Guilds Level 3 NVQ Diploma in Nail Services

Provide Body Wrapping and Flotation Treatments

This subtopic equips learners with the skills to safely deliver body wrapping and flotation treatments, integral to modern spa therapy. It covers the full treatment cycle from client consultation and preparation to execution and aftercare, underpinned by relevant anatomy, physiology, and legislative knowledge. Mastery is demonstrated through competent, client-centred practice that adheres to industry standards.

City & Guilds Level 3 NVQ Diploma in Spa Therapy