Perm and neutralise hair — City & Guilds Limited End-Point Assessment Service Industries Revision

    This subtopic covers the essential skills for perming and neutralising hair, including thorough client consultation, hair and scalp analysis, and safe prep

    Topic Synopsis

    This subtopic covers the essential skills for perming and neutralising hair, including thorough client consultation, hair and scalp analysis, and safe preparation of tools and products. Learners must demonstrate correct winding techniques, accurate chemical application, controlled processing times, and effective neutralising to achieve desired curl formation while maintaining hair integrity and adhering to health and safety regulations.

    Key Concepts & Core Principles

    Exam Tips & Revision Strategies

    Common Misconceptions & Mistakes to Avoid

    Examiner Marking Points

    Perm and neutralise hair

    CITY & GUILDS LIMITED
    vocational

    This subtopic focuses on the practical skills and underpinning knowledge required to safely and effectively perm and neutralise hair. It covers the preparation stage, including client consultation, hair and scalp analysis, and selection of appropriate products and tools, as well as the step-by-step application and processing of perm solution and neutraliser. Mastery of these techniques ensures consistent, professional results that alter the hair's internal structure to create long-lasting curls or waves while maintaining hair integrity.

    22
    Learning Outcomes
    46
    Assessment Guidance
    51
    Key Skills
    22
    Key Terms
    55
    Assessment Criteria

    Assessment criteria

    City & Guilds Level 2 Award in Perming Hair
    City & Guilds Level 2 NVQ Diploma in Barbering
    City & Guilds Level 3 Certificate In Barbering
    City & Guilds Level 3 NVQ Diploma in Barbering
    City & Guilds Level 2 Diploma In Hair and Beauty
    City & Guilds Level 2 Certificate in Hair Techniques
    City & Guilds Level 2 Certificate in Women's Hairdressing
    City & Guilds Level 2 Diploma in Women's Hairdressing
    City & Guilds Level 2 Certificate in Barbering
    City & Guilds Level 2 NVQ Diploma in Hairdressing
    City & Guilds Level 2 Diploma in Barbering
    City & Guilds Level 2 Diploma in Women's and Men's Hairdressing

    Topic Overview

    The City & Guilds Level 2 Certificate in Hair Techniques is a vocational qualification designed for individuals aspiring to become professional hairdressers. It covers essential practical skills such as shampooing, conditioning, cutting, styling, and colouring hair, alongside health and safety procedures. This qualification is ideal for those starting their career in the hair industry, providing a solid foundation for further study or salon employment.

    Students will learn to consult with clients, analyse hair and scalp conditions, and perform a range of services including blow-drying, setting, and basic cutting techniques. The course emphasises safe working practices, effective communication, and customer service. By the end, learners should be able to work independently under supervision in a salon environment, demonstrating competence in both technical and soft skills.

    This qualification fits into the wider Service Industries sector by preparing students for roles such as junior stylist or salon assistant. It also serves as a stepping stone to advanced qualifications like the Level 3 Diploma in Hairdressing, enabling career progression into senior stylist, salon management, or self-employment. Mastery of these techniques is essential for delivering high-quality, safe, and satisfying hair services to clients.

    Key Concepts

    Core ideas you must understand for this topic

    • →Health and Safety: Understanding COSHH regulations, sterilisation of tools, and maintaining a clean work area to prevent cross-infection.
    • →Client Consultation: Assessing hair type, condition, and client expectations to recommend suitable services and products.
    • →Shampooing and Conditioning: Correct techniques for scalp massage, product application, and rinsing to promote healthy hair and scalp.
    • →Cutting Techniques: Basic one-length, graduation, and layering cuts using scissors and clippers, with attention to sectioning and tension.
    • →Styling and Finishing: Blow-drying, setting with rollers, and using heated tools to create volume, curls, or smooth finishes.

    Learning Objectives

    What you need to know and understand

    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to perm and neutralise hair, Know how health and safety policies and procedures affect perming, neutralising and chemical rearranging services, Understand the factors that influence the perming, neutralising and chemical rearranging services, Understand the science of the perming, neutralising and chemical rearranging services, Understand the tools, equipment, products and techniques used for perming, neutralising and chemical rearranging services
    • Consult with clients to determine desired perm outcomes and assess hair and scalp condition
    • Select appropriate perm products and tools based on hair type and desired curl pattern
    • Demonstrate correct sectioning and winding techniques for even curl formation
    • Apply perm solution and neutraliser in accordance with manufacturer's instructions
    • Evaluate the finished perm result and provide tailored aftercare advice
    • Maintain safe and hygienic practices throughout the perming process
    • Be able to perm and neutralise hair, Know how health and safety policies and procedures affect perming, neutralising and chemical rearranging services, Understand the factors that influence the perming, neutralising and chemical rearranging services, Understand the science of the perming, neutralising and chemical rearranging services, Understand the tools, equipment, products and techniques used for perming, neutralising and chemical rearranging services
    • Demonstrate thorough client consultation to determine contraindications and desired curl result
    • Select appropriate perm lotion and rod size based on hair type, length, and condition
    • Apply sectioning and winding techniques accurately to achieve uniform curl patterns
    • Conduct water wrap and test curl to monitor processing progression
    • Neutralise hair effectively, ensuring complete chemical reaction and curl stabilisation
    • Evaluate finished result against client expectations and plan aftercare advice
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to perm and neutralise hair, Know how health and safety policies and procedures affect perming, neutralising and chemical rearranging services, Understand the factors that influence the perming, neutralising and chemical rearranging services, Understand the science of the perming, neutralising and chemical rearranging services, Understand the tools, equipment, products and techniques used for perming, neutralising and chemical rearranging services
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair

    Assessment Criteria

    Key criteria assessors look for in your portfolio

    • Award credit for demonstrating thorough client consultation and obtaining informed consent, including discussion of desired outcomes and contra-indications.
    • Award credit for carrying out essential hair tests (porosity, elasticity, incompatibility) and correctly interpreting results to inform product choice and timing.
    • Award credit for accurate sectioning, neat winding techniques (e.g., even tension, correct placement on rods), and use of end papers to protect hair ends.
    • Award credit for applying perm solution systematically without overlapping onto previously wound rods, and monitoring development using a test curl.
    • Award credit for ensuring the neutraliser is applied thoroughly, left on for the full recommended time, and rinsed out completely without disrupting the new curl formation.
    • Award credit for completing post-service checks (e.g., condition of hair and scalp, achieving desired curl result) and providing appropriate aftercare advice.
    • Award credit for demonstrating a thorough client consultation, including hair and scalp analysis, sensitivity testing, and recording of medical history and contraindications.
    • Look for accurate selection and safe handling of perming products (e.g., correct perm lotion for hair type, proper neutraliser application) consistent with manufacturer's instructions and salon policy.
    • Credit should be given for the correct winding technique, using appropriate rods and sectioning to achieve the desired curl pattern, while maintaining even tension.
    • Evidence must show effective neutralisation: thorough rinsing, application of neutraliser, timing, and final rinsing to remove all chemicals.
    • Award credit for accurate and recorded client consultation including contraindications
    • Credit for correct rod size and placement matching the desired curl pattern
    • Credit for even tension and neat sectioning during winding to prevent breakage
    • Credit for precise timing of perm solution and neutraliser application
    • Credit for thorough neutralising that fixes the curl and ensures lasting results
    • Award credit for demonstrating correct sectioning and winding technique with even tension, maintaining consistent rod size and direction as per the desired curl pattern.
    • Award credit for accurately following manufacturer's instructions for mixing and applying perm solution and neutralizer, including precise timing and thorough rinsing.
    • Award credit for implementing health and safety measures such as conducting skin tests, using personal protective equipment, and ensuring adequate ventilation throughout the service.
    • Award credit for correctly performing and recording a skin test at least 48 hours prior to service
    • Award credit for accurately assessing hair porosity, elasticity, and any contraindications during consultation
    • Award credit for maintaining clean sections with no loose hairs and consistent tension throughout winding
    • Award credit for using protective barrier cream and cotton wool around the hairline to prevent skin irritation
    • Award credit for timing processing accurately according to manufacturer's instructions and regular curl monitoring
    • Award credit for thorough rinsing of perm lotion before applying neutraliser and completing the neutralising process according to guidelines
    • Award credit for demonstrable aftercare recommendations, including appropriate products and maintenance advice
    • Award credit for conducting a comprehensive consultation, including patch test history, contra-indications, and desired outcome.
    • Award credit for correctly sectioning hair and selecting appropriate perm rods and winding method based on hair length, texture, and curl pattern.
    • Award credit for applying perm solution evenly and accurately, avoiding scalp contact, and monitoring development through test curls.
    • Award credit for thorough rinsing and blotting before neutraliser application, ensuring even coverage and compliance with manufacturer's instructions.
    • Award credit for completing the service with appropriate aftercare advice and recording treatment details accurately.
    • Award credit for demonstrating a comprehensive client consultation that checks for contraindications, allergies, and previous chemical treatments, with accurate record card completion.
    • Award credit for selecting appropriate perm lotion strength (e.g., alkaline, acid, or exothermic) based on hair porosity, texture, and condition, with clear justification.
    • Award credit for executing even and tension-controlled winding, with rods securely placed and hair smoothly wound without fishhooks, using correct sectioning patterns (e.g., brickwork, spiral).
    • Award credit for precise neutraliser application, ensuring thorough saturation of each rod and adherence to manufacturer’s development timing, with no over-processing.
    • Award credit for demonstrating a systematic consultation that records client hair history, desired outcome, and contraindications.
    • Credit given for accurate strand testing and recording of results before proceeding with the perm.
    • Assessors look for correct sectioning, even application of perm lotion, precise timing control, and thorough rinsing.
    • For neutralising, award credit for complete saturation, correct processing time, and final rinsing to remove all product.
    • Evidence of safe working practices throughout, including use of PPE and client protection measures.
    • Award credit for demonstrating thorough client consultation, including hair and scalp analysis, medical history, and desired outcome.
    • Award credit for selecting appropriate perm rods and wrapping technique (e.g., spiral, brick) based on hair length and desired curl.
    • Award credit for accurate application of perm solution without skin contact and processing within recommended timing.
    • Award credit for complete rinsing of perm solution, even application of neutraliser, and neutralising for the full development time.
    • Award credit for demonstrating accurate sectioning and winding techniques that ensure even perm solution coverage and appropriate root lift.
    • Award credit for correctly performing a strand test and interpreting results to determine development time, showing understanding of factors like porosity and elasticity.
    • Award credit for thoroughly rinsing and blotting hair before applying neutraliser, complying with manufacturer instructions and safety guidelines to prevent over-processing.
    • Award credit for demonstrating thorough client consultation and obtaining informed consent, including discussion of contraindications and desired outcome.
    • Award credit for correctly performing and interpreting strand tests to determine processing time and expected curl result.
    • Award credit for accurate sectioning and smooth winding of hair onto rods, maintaining even tension and appropriate rod size selection.
    • Award credit for precise application of perm solution, avoiding product contact with the scalp and ensuring even saturation.
    • Award credit for complete rinsing of perm solution before neutralizer application, and for allowing neutralizer to process for the full recommended time without disturbance.
    • Award credit for demonstrating thorough client consultation and contraindications check, including scalp analysis, hair porosity, elasticity, and previous chemical history.
    • Award credit for correct sectioning and winding technique tailored to the desired curl pattern, with even tension and smooth ends, using appropriate rod sizes and type.
    • Award credit for systematic and safe application of perm lotion, avoiding product contact with the scalp and ensuring full coverage, while monitoring processing time according to manufacturer's instructions.
    • Award credit for thorough rinsing, precise application of neutraliser, and completion of the neutralising process, followed by rod removal without disrupting the curl, and final rinsing and conditioning.

    Assessment Guidance

    Guidance for achieving higher grades

    • 💡Always follow manufacturer's instructions precisely, especially for processing times and mixing ratios, and document any deviations with valid reasons.
    • 💡In practical assessments, verbalise your actions as you perform them—explain why you are conducting tests, choosing products, and adjusting techniques to demonstrate underpinning knowledge.
    • 💡Focus on health and safety throughout: secure client protection, use personal protective equipment, and ensure adequate ventilation to manage chemical odours.
    • 💡Keep accurate and contemporaneous records of the service, including client details, test results, products used, timing, and outcome, as this is often assessed as part of the portfolio.
    • 💡Ensure your portfolio includes before-and-after photos, client feedback, and detailed records of the process to demonstrate competence across all learning outcomes.
    • 💡In your written evidence, explain the science of perming (disulphide bond reformation) and how factors like pH, heat, and hair condition affect the result.
    • 💡During practical assessments, prioritise health and safety: use PPE, follow COSHH guidelines, and maintain a clean workstation to show professional standards.
    • 💡When describing techniques, reference the City & Guilds assessment criteria explicitly, linking your actions to the required knowledge points (e.g., 'I used cold wave perm lotion with a pH of 9.0 as the client had resistant hair').
    • 💡Practice sectioning and winding to develop consistent tension and speed
    • 💡Always refer to manufacturer's instructions for processing times and product ratios
    • 💡Ensure neutraliser is applied generously and fully rinsed to set the perm permanently
    • 💡Check the client's comfort and monitor the scalp throughout the process to prevent irritation
    • 💡Always conduct a comprehensive consultation and strand test to predict outcomes and prevent adverse reactions; document findings clearly.
    • 💡Utilize a systematic approach to sectioning and winding, working from nape to crown and maintaining even saturation for consistent results.
    • 💡Familiarize yourself with COSHH data sheets for all chemicals used and be prepared to explain risk assessment procedures in detail.
    • 💡Always reference manufacturer’s guidelines for product usage, timing, and safety precautions in both practical and written assessments
    • 💡In practical exams, narrate your steps to the assessor, explaining why you chose a specific lotion strength or rod size based on your consultation findings
    • 💡Inspect your work for drips and excess lotion; demonstratable checking shows professional diligence and can secure extra marks
    • 💡During the neutralising stage, ensure you follow the correct ratio and application method; some examiners may ask you to explain the chemical reaction occurring
    • 💡Always follow manufacturer's instructions precisely for mixing, timing, and application; this is a key assessment criterion.
    • 💡Maintain clear and accurate records of the service, including development times and products used, as these support safe practice and client history.
    • 💡Practice different winding techniques (e.g., brick, spiral) to ensure adaptability during assessment for varying hair lengths and curl requirements.
    • 💡Use effective communication to explain each step to the client and gain consent, demonstrating professional conduct throughout the process.
    • 💡Always verbally explain your actions during observed assessments to evidence your understanding of the chemical process and safe working practices.
    • 💡Double-check rod bands are not stretched too tightly to avoid creating demarcation lines or discomfort, and adapt your technique for different hair lengths.
    • 💡Time each step meticulously using a timer as well as manufacturer's instructions, and note start and finish times on the client record to demonstrate accountability.
    • 💡Always conduct and document a thorough consultation, allergy alert test, and a strand test before starting the perm.
    • 💡To achieve uniform curls, ensure precise rod positioning with even tension and consistent section sizes.
    • 💡Monitor processing times meticulously; under-processing leads to weak curls, while over-processing causes damage.
    • 💡Use a timer and check curl formation regularly during development to avoid over-processing.
    • 💡Apply neutraliser generously and systematically, then rinse thoroughly twice to ensure all chemicals are removed.
    • 💡Always perform a preliminary strand test to check processing time and curl result before full application.
    • 💡Document all steps meticulously, including product batch numbers and timings, to meet assessment criteria.
    • 💡Practice different winding techniques on mannequin heads to demonstrate competency across varied hair lengths and textures.
    • 💡Ensure the client's hair is thoroughly rinsed after neutralising and that no residual chemical remains before drying.
    • 💡Always perform and document a thorough client consultation and hair analysis before starting, including tests for porosity, elasticity, and scalp condition, to inform product selection and technique.
    • 💡During practical assessments, narrate your actions to demonstrate underpinning knowledge—explain why you are choosing a specific rod size or processing time based on the client's hair characteristics.
    • 💡Cross-reference health and safety legislation (e.g., COSHH) in your evidence by showing safe handling, storage, and disposal of chemicals, and use of PPE throughout the service.
    • 💡Always refer to manufacturer's instructions for product quantities, processing times, and safety precautions during assessments.
    • 💡In practical assignments, clearly document your pre-perm analysis including hair type, condition, and any past chemical services.
    • 💡Practice efficient sectioning and winding on a variety of hair lengths to demonstrate adaptability under time constraints.
    • 💡Use a timer and check progress regularly during processing to avoid over-processing, especially in a time-pressured exam setting.
    • 💡Always perform a thorough porosity and elasticity test, and refer to manufacturer's guidelines for timing and application. Document your findings and reasoning in the assessment record.
    • 💡Maintain even tension throughout winding; avoid baggy ends or over-stretching the hair, as this directly impacts the final curl quality and is heavily scrutinised by assessors.
    • 💡During assessment, narrate your actions to demonstrate underpinning knowledge, especially when checking development curls and deciding when to rinse.
    • 💡After neutralising, gently remove rods by unwinding, never pulling, and use a wide-tooth comb to detangle only after the process is fully complete to preserve curl integrity.
    • 💡During practical assessments, demonstrate clear consultation and record-keeping. Examiners look for evidence of client communication and understanding of contraindications.
    • 💡Pay attention to posture and tool handling. Correct stance and grip reduce fatigue and improve precision, which is often assessed in cutting and styling tasks.
    • 💡Time management is crucial. Practice completing services within salon-appropriate timescales, but never rush safety or client comfort. A calm, methodical approach scores higher.

    Common Mistakes

    Common errors to avoid in your coursework

    • Skipping or rushing the initial hair and scalp analysis, leading to inappropriate product selection or failure to recognise contra-indications.
    • Applying uneven tension when winding rods, causing inconsistent curl results or hair breakage, especially at the hairline.
    • Forgetting to use a test curl to check development, resulting in over-processed (frizzy, weak) or under-processed (limp) curls.
    • Insufficient neutraliser application or insufficient processing time, leading to poor curl longevity as the disulphide bonds are not fully reformed.
    • Omitting the final thorough rinse after neutralising, leaving residual chemicals that can cause scalp irritation or damage.
    • Failing to carry out a patch test at least 24-48 hours prior to the service, risking allergic reactions.
    • Misinterpreting the development time; either under-processing leading to weak curl or over-processing causing hair damage.
    • Confusing neutralising with conditioning, resulting in incomplete curl formation and poor longevity.
    • Neglecting to adjust perming techniques based on hair porosity, density, and previous chemical treatments.
    • Overlapping end papers leading to uneven curl formation and fish hooks
    • Using incorrect rod size for the desired curl, resulting in curls that are too tight or too loose
    • Insufficient application of neutraliser causing curl relaxation and poor longevity
    • Failure to test hair elasticity prior to perming, risking hair breakage
    • Not protecting the client's skin and clothing adequately from chemicals
    • Insufficient consultation leading to improper perm selection, resulting in curl dissatisfaction or hair damage.
    • Over-processing due to incorrect timing or failure to monitor curl development during the penetration stage.
    • Inadequate rinsing between perming and neutralising stages, causing chemical reactions that weaken hair structure.
    • Over-processing due to failure to conduct test curls or misjudging hair porosity, leading to excessive damage
    • Inconsistent rod size or tension resulting in uneven curl formation from root to end
    • Applying perm lotion too close to the scalp without proper barrier protection, causing chemical burns
    • Insufficient rinsing of perm solution before neutralising, leaving residue that inhibits curl longevity
    • Insufficient tension during winding, leading to uneven curl formation or hair breakage.
    • Over-processing by exceeding development time or using incorrect solution strength, causing damage or over-curling.
    • Applying neutraliser to hair that is not sufficiently blotted, diluting the neutraliser and compromising curl longevity.
    • Neglecting to protect the client's skin and clothing, resulting in chemical burns or staining.
    • Failing to adapt techniques for different hair types, such as resistant or previously treated hair, due to inadequate porosity testing.
    • Insufficient sectioning leading to uneven rod placement and inconsistent curl pattern across the head.
    • Applying too much tension when winding, which can cause hair fragility or breakage, especially on fragile hair types.
    • Failing to rinse perm lotion thoroughly before neutralising, resulting in residual chemical activity that may cause over-processing or scalp irritation.
    • Using water that is too hot during rinsing, potentially reactivating the perm lotion and compromising the curl formation.
    • Misinterpreting hair elasticity and porosity test results, leading to incorrect perm solution choice.
    • Applying perm lotion too heavily or unevenly, causing inconsistent curl formation or over-processing.
    • Failing to rinse neutraliser thoroughly, leaving chemical residues that weaken the hair structure.
    • Skipping the strand test or not recording the outcome, risking unexpected curl results.
    • Selecting inappropriate rod sizes for the desired curl pattern, resulting in unsatisfactory finished look.
    • Failing to protect the client's skin and clothing adequately, leading to chemical burns or staining.
    • Overlapping perm solution onto previously neutralised hair sections during application.
    • Rushing the neutralising process, resulting in weak curl formation.
    • Using incorrect rod sizes for the client's hair type, causing uneven curls or damage.
    • Misjudging winding tension, leading to inconsistent curl formation or breakage due to excessive stress on the hair shaft.
    • Failing to apply barrier cream fully around the hairline, resulting in skin irritation or chemical burns from perm lotion.
    • Insufficient neutralising time, causing curl relaxation and poor longevity because disulphide bonds are not fully reformed.
    • Skipping the strand test, leading to unpredictable curl formation or over-processing.
    • Applying perm solution too close to the scalp, causing irritation or chemical burns.
    • Using incorrect rod sizes for the desired curl pattern, resulting in unsatisfactory outcomes.
    • Failing to rinse the hair thoroughly before neutralization, leaving active perm solution that continues to process.
    • Disturbing or removing rods prematurely during neutralization, which can weaken curl formation.
    • Using rods that are too small or too large for the desired outcome, leading to over-curled or limp results.
    • Applying perm lotion too quickly or unevenly, causing some sections to process more than others, resulting in inconsistent curl formation.
    • Insufficient neutralising time or incomplete coverage, leaving the hair's bonds unrebonded and causing the curl to drop prematurely.
    • Over-processing due to failing to monitor development time, leading to excessive hair damage, breakage, or a frizzy appearance.
    • Misconception: Cutting wet hair is always easier. Correction: While wet hair is easier to section, dry cutting allows for better observation of natural fall and texture, especially for curly or fine hair.
    • Misconception: More product equals better hold. Correction: Overusing products can weigh hair down and cause buildup. Use the minimum amount needed for the desired effect, and always consider hair type.
    • Misconception: One shampoo is enough for all hair types. Correction: Oily hair may require a clarifying shampoo, while dry or coloured hair benefits from moisturising or sulfate-free formulas. Always tailor products to client needs.

    Frequently Asked Questions

    Common questions students ask about this topic

    Before You Start

    Prior knowledge that will help with this topic

    • •Basic understanding of hair structure and growth cycles.
    • •Familiarity with salon hygiene and safety protocols.
    • •Completion of a Level 1 qualification in Hairdressing or equivalent introductory course.

    Key Terminology

    Essential terms to know

    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to perm and neutralise hair, Know how health and safety policies and procedures affect perming, neutralising and chemical rearranging services, Understand the factors that influence the perming, neutralising and chemical rearranging services, Understand the science of the perming, neutralising and chemical rearranging services, Understand the tools, equipment, products and techniques used for perming, neutralising and chemical rearranging services
    • Client consultation and hair analysis
    • Perm winding techniques
    • Chemical application and processing
    • Neutralising process
    • Health and safety in perming
    • Aftercare and maintenance
    • Be able to perm and neutralise hair, Know how health and safety policies and procedures affect perming, neutralising and chemical rearranging services, Understand the factors that influence the perming, neutralising and chemical rearranging services, Understand the science of the perming, neutralising and chemical rearranging services, Understand the tools, equipment, products and techniques used for perming, neutralising and chemical rearranging services
    • Health and safety in chemical services
    • Client consultation and hair analysis
    • Perming techniques and sectioning
    • Rod selection and winding methods
    • Neutralising and aftercare
    • Troubleshooting and corrective action
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to perm and neutralise hair, Know how health and safety policies and procedures affect perming, neutralising and chemical rearranging services, Understand the factors that influence the perming, neutralising and chemical rearranging services, Understand the science of the perming, neutralising and chemical rearranging services, Understand the tools, equipment, products and techniques used for perming, neutralising and chemical rearranging services
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair
    • Be able to prepare to perm and neutralise hair, Be able to perm and neutralise hair

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