How to Revise ABE Level 3 Diploma in Tourism, Hospitality and Leadership — ABE Vocationally-Related Qualification Travel & Tourism
1. Understand the structure, scale and scope of the hospitality industry 2. Understand how accommodation services are organised and delivered3. Understand how food and beverage services are organised and delivered
Examiner Tips for ABE Level 3 Diploma in Tourism, Hospitality and Leadership
- Use examples of different hospitality businesses.
- Understand the roles of front-of-house and back-of-house.
- Link service delivery to customer satisfaction.
Common Mistakes in ABE Level 3 Diploma in Tourism, Hospitality and Leadership
- Confusing hospitality with tourism only.
- Overlooking the variety of accommodation types.
- Neglecting the importance of customer service in F&B.
Key Marking Points
- Describe the structure and scale of the hospitality industry.
- Explain how accommodation services are organised.
- Explain how food and beverage services are delivered.
- Identify different sectors within hospitality.
- Discuss the scope of hospitality operations.
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