Question 1

What should I focus on for English Speaking Board (International) Ltd QCF Travel & Tourism?

Accepted Answer

Structure your welcome presentation around three key messages and rehearse with a peer to get feedback on clarity and warmth.

Question 2

What should I focus on for English Speaking Board (International) Ltd QCF Travel & Tourism? (2)

Accepted Answer

For the local information task, research the resort area thoroughly so you can offer tips beyond basic facts, but always verify accuracy.

Question 3

What should I focus on for English Speaking Board (International) Ltd QCF Travel & Tourism? (3)

Accepted Answer

When justifying material choices, link directly to audience needs—e.g., 'I chose images of the buffet because many guests are food-focused.'

Question 4

What should I focus on for English Speaking Board (International) Ltd QCF Travel & Tourism? (4)

Accepted Answer

In the discussion element, use phrases like 'That's an interesting point, could you tell me more about...' to demonstrate active listening.

Question 5

What are common mistakes in English Speaking Board (International) Ltd QCF Travel & Tourism?

Accepted Answer

Delivering the welcome presentation as a monologue without checking audience understanding or inviting questions.

Question 6

What are common mistakes in English Speaking Board (International) Ltd QCF Travel & Tourism? (2)

Accepted Answer

Providing outdated or imprecise local information, which can undermine credibility and guest trust.

Question 7

What are common mistakes in English Speaking Board (International) Ltd QCF Travel & Tourism? (3)

Accepted Answer

Failing to adapt explanations when a guest appears confused, instead repeating the same phrases more loudly.

Travel & Tourism

Qualification Units