two way communication
What two way communication means in Business A-Level, as defined for AQA.
Definitions of two way communication
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Check what you remember
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Reference: AQA
Communication where the feedback loop actually closes, with evidence that feedback changed a decision, rather than a newsletter that only broadcasts information.
A channel that catches the problem the plan never anticipated, since staff act on the reason rather than the memo.
Topics that use two way communication
- Making human resource decisions: improving employer-employee relations (AQA A-Level)
- Managing strategic implementation (AQA A-Level)
Related terms
- amending a network
- centralisation and decentralisation
- conciliation and arbitration
- consultation versus negotiation
- cost of settlements
- delayering
- earliest start and latest finish times
- hierarchy and span of control
Using two way communication in the exam
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