Business A-Level
conciliation and arbitration
What conciliation and arbitration means in Business A-Level, as defined for AQA.
Definition of conciliation and arbitration
Check what you remember
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Reference: AQA
Steps used once talks stall, including conciliation through an outside body as the step before industrial action, and binding arbitration under no strike deals.
Topics that use conciliation and arbitration
Related terms
- consultation versus negotiation
- cost of settlements
- hierarchy and span of control
- implementing change
- trade union recognition
- two way communication
- days lost to industrial action
- grievance and disciplinary procedures
Using conciliation and arbitration in the exam
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