Total Quality Management (TQM)
What Total Quality Management (TQM) means in Economics B A-Level, as defined for Pearson Edexcel.
Definition of Total Quality Management (TQM)
Check what you remember
Read the wording for your board, then hide it and explain Total Quality Management (TQM) in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: Pearson Edexcel
A comprehensive approach where all employees, from the factory floor to senior management, are responsible for quality.
Topics that use Total Quality Management (TQM)
- Efficiency and competitiveness using lean production (Pearson Edexcel A-Level)
Related terms
- Buffer stock
- Competitive advantage
- Efficiency
- Employee empowerment
- Just in time (JIT)
- Kaizen
- Lean production
- Quality control
Using Total Quality Management (TQM) in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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