AQA · GCSE · Business

    Course version: 8132 · Version from Sept 2017

    Understand that with growth businesses increase the risk of diseconomies…

    Full specification wording

    Expanding a business: understand that with growth businesses increase the risk of diseconomies of scale occurring due to poor communication, coordination issues and reduced staff motivation

    Diseconomies of scale are the cost disadvantages that can appear when a business grows too large, causing average cost per unit to rise.

    Checked against the AQA 8132 specification (opens in a new tab) on .

    • Point 9 of 10
    • 4 key terms

    Study notes

    From the checked teaching notes for this specification point.

    The idea

    Diseconomies of scale are the cost disadvantages that can appear when a business grows too large, causing average cost per unit to rise. Growth increases the risk of three linked problems. Poor communication: messages pass through more layers of management, so instructions become distorted or delayed. Coordination issues: more departments, sites and products make it harder to schedule work, control quality and avoid duplication. Reduced staff motivation: workers may feel like a small part of a large machine, with less recognition and weaker team spirit, raising absenteeism and turnover.

    For example: A chain that expands from 5 to 500 shops may find head office decisions slow, stock mismatched to local demand and staff disengaged, pushing unit costs up.

    What earns the marks

    • Defines diseconomies of scale as a rise in average cost per unit caused by becoming too large.
    • Explains poor communication through longer chains of command, distortion and delay.
    • Explains coordination issues such as managing more departments, sites, products and quality control.
    • Explains reduced staff motivation through loss of recognition, weaker team spirit and higher turnover.
    • Links each cause to rising costs, for example errors, waste, supervision or recruitment costs.
    • Uses a growth example showing how a larger scale creates these pressures.

    Common mistakes and how to put them right

    • Confusing diseconomies of scale with falling demand or lower sales.

      Put it right: Diseconomies concern rising average costs from internal inefficiency.

    • Assuming growth always lowers unit cost.

      Put it right: Beyond a certain size, coordination and motivation problems can reverse the saving.

    • Listing poor communication without explaining the cost effect.

      Put it right: State how delay or error raises unit cost.

    Exam tips

    • Name the three causes and give a short consequence for each to secure full coverage.
    • Use the case study to show a specific communication or coordination problem rather than a generic statement.
    • Contrast diseconomies with economies of scale to show the trade-off of growth.

    Try the lesson

    The start of the Expanding a business: understand that with growth businesses increase the risk of diseconomies of scale occurring due to poor communication, coordination issues and reduced staff motivation lesson, made from checked teaching notes for this specification point.

    Have a go first

    Which of the following is a cause of diseconomies of scale when a business grows larger?

    Listen

    Diseconomies of scale are the cost disadvantages that can appear when a business grows too large, causing average cost per unit to rise. Growth increases the risk of three linked problems. Poor communication: messages pass through more layers of management, so instructions become distorted or delayed. Coordination issues: more departments, sites and products make it harder to schedule work, control quality and avoid duplication. Reduced staff motivation: workers may feel like a small part of a large machine, with less recognition and weaker team spirit, raising absenteeism and turnover. For example, a chain that expands from 5 to 500 shops may find head office decisions slow, stock mismatched to local demand and staff disengaged, pushing unit costs up. A strong answer earns marks for these points. Defines diseconomies of scale as a rise in average cost per unit caused by becoming too large. Explains poor communication through longer chains of command, distortion and delay. Explains coordination issues such as managing more departments, sites, products and quality control. Explains reduced staff motivation through loss of recognition, weaker team spirit and higher turnover. A common slip: Confusing diseconomies of scale with falling demand or lower sales. Instead, diseconomies concern rising average costs from internal inefficiency. Exam tip: Name the three causes and give a short consequence for each to secure full coverage.

    See it

    A top-down flowchart. The top node, business growth, points to a second node, risk of diseconomies of scale. That node branches into three causes side by side: poor communication, coordination issues and reduced staff motivation. Each of these three causes then points to a single final node, rising average cost per unit.
    It shows how business growth raises the risk of diseconomies of scale through poor communication, coordination issues and reduced staff motivation, all leading to a rising average cost per unit.

    Key words

    Say what each word means before you turn the card.

    Diseconomies of scale

    Try answering aloud or in your head before turning the card.

    Poor communication

    Try answering aloud or in your head before turning the card.

    Coordination issues

    Try answering aloud or in your head before turning the card.

    Reduced staff motivation

    Try answering aloud or in your head before turning the card.

    See every definition
    Diseconomies of scale
    Cost disadvantages that can appear when a business grows too large, causing average cost per unit to rise.
    Poor communication
    Messages pass through more layers of management, so instructions become distorted or delayed.
    Coordination issues
    More departments, sites and products make it harder to schedule work, control quality and avoid duplication.
    Reduced staff motivation
    Workers may feel like a small part of a large machine, with less recognition and weaker team spirit, raising absenteeism and turnover.

    Label the diagram

    Some boxes have lost their names. Pick the right name for each number.

    The diagram again, with 3 boxes numbered instead of named. A top-down flowchart. The top node, business growth, points to a second node, risk of diseconomies of scale. That node branches into three causes side by side: poor communication, coordination issues and reduced staff motivation. Each of these three causes then points to a single final node, rising average cost per unit.
    • 1Box 1

    • 2Box 2

    • 3Box 3

    0 of 3 labelled

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