AQA · GCSE · Business

    Course version: 8132 · Version from Sept 2017

    The importance of external influences on business and how businesses…

    Full specification wording

    Influences on business: The importance of external influences on business and how businesses change in response to these influences.

    External influences are factors outside a business's control that affect its costs, demand, operations and strategy.

    Checked against the AQA 8132 specification (opens in a new tab) on .

    • Point 1 of 6
    • 3 key terms

    Study notes

    From the checked teaching notes for this specification point.

    The idea

    External influences are factors outside a business's control that affect its costs, demand, operations and strategy. They include technology, legislation, the economic climate, globalisation and ethical and environmental expectations. Their importance lies in the scale of impact: a rise in interest rates can raise borrowing costs and cut consumer spending, while new technology can lower costs or open new markets. Businesses respond by changing products, processes, prices, marketing or location. For example, a retailer facing higher minimum wage costs might raise prices, automate tills or reduce staff hours. Effective answers explain the influence, analyse its effect on the business, then evaluate how far the response solves the problem. Responses vary by size, sector and resources, so context matters.

    What earns the marks

    • Identify a relevant external influence, such as technology, legislation, the economic climate, globalisation or ethical expectations.
    • Explain how the influence affects the business, for example through costs, demand, pricing or operations.
    • Describe a specific response, such as changing products, processes, marketing or location.
    • Analyse the consequence of the response for the business, such as effect on profit, competitiveness or reputation.
    • Evaluate how effective or appropriate the response is, considering the business's size, sector and resources.
    • Use business context and data from the case to support the argument.

    Common mistakes and how to put them right

    • Confusing internal weaknesses with external influences.

      Put it right by checking the factor lies outside the business's control.

    • Describing an influence without linking it to a business response.

      Put it right by adding a specific action the business takes.

    • Listing influences without analysing impact.

      Put it right by explaining the effect on costs, demand or profit for each point.

    Exam tips

    • Use connectives such as because, therefore and this leads to, to build chains of reasoning from influence to impact to response.
    • Apply each point to the case business rather than writing generically about businesses in general.
    • For evaluation, weigh the response against alternatives and reach a justified conclusion about how far it works.

    Try the lesson

    The start of the Influences on business: The importance of external influences on business and how businesses change in response to these influences. lesson, made from checked teaching notes for this specification point.

    Have a go first

    Which of the following is an external influence on a business?

    Listen

    External influences are factors outside a business's control that affect its costs, demand, operations and strategy. They include technology, legislation, the economic climate, globalisation and ethical and environmental expectations. Their importance lies in the scale of impact: a rise in interest rates can raise borrowing costs and cut consumer spending, while new technology can lower costs or open new markets. Businesses respond by changing products, processes, prices, marketing or location. For example, a retailer facing higher minimum wage costs might raise prices, automate tills or reduce staff hours. Effective answers explain the influence, analyse its effect on the business, then evaluate how far the response solves the problem. Responses vary by size, sector and resources, so context matters. A strong answer earns marks for these points. Identify a relevant external influence, such as technology, legislation, the economic climate, globalisation or ethical expectations. Explain how the influence affects the business, for example through costs, demand, pricing or operations. Describe a specific response, such as changing products, processes, marketing or location. Analyse the consequence of the response for the business, such as effect on profit, competitiveness or reputation. A common slip: Confusing internal weaknesses with external influences. Instead, checking the factor lies outside the business's control. Exam tip: Use connectives such as because, therefore and this leads to, to build chains of reasoning from influence to impact to response.

    See it

    A top-down flowchart with five boxes joined by arrows. The first box reads 'External influence outside the business's control' and points down to 'Effect on costs, demand, pricing or operations'. That points down to 'Business response: change products, processes, marketing or location', which points down to 'Consequence for the business', which finally points down to 'Evaluate how effective or appropriate the response is'.
    It shows the chain of reasoning from an external influence, through its effect on the business and the business's response, to the consequence and an evaluation of that response.

    Put it in order

    Put these steps in the order they happen.

    1. 1. Effect on costs, demand, pricing or operations
    2. 2. Business response: change products, processes, marketing or location
    3. 3. External influence outside the business's control
    4. 4. Evaluate how effective or appropriate the response is
    5. 5. Consequence for the business

    Key words

    Say what each word means before you turn the card.

    External influences

    Try answering aloud or in your head before turning the card.

    Legislation and ethics

    Try answering aloud or in your head before turning the card.

    Economic climate and globalisation

    Try answering aloud or in your head before turning the card.

    See every definition
    External influences
    Factors outside a business's control that affect its costs, demand, operations and strategy.
    Legislation and ethics
    An external influence covering legislation and ethical and environmental expectations.
    Economic climate and globalisation
    External influences that affect a business alongside technology, legislation and ethical and environmental expectations.

    Label the diagram

    Some boxes have lost their names. Pick the right name for each number.

    The diagram again, with 2 boxes numbered instead of named. A top-down flowchart with five boxes joined by arrows. The first box reads 'External influence outside the business's control' and points down to 'Effect on costs, demand, pricing or operations'. That points down to 'Business response: change products, processes, marketing or location', which points down to 'Consequence for the business', which finally points down to 'Evaluate how effective or appropriate the response is'.
    • 1Box 1

    • 2Box 2

    0 of 2 labelled

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