AQA · A-Level · Psychology

    Course version: 7182-2025 · Exams from 2027

    Factors affecting the accuracy of eyewitness testimony: leading questions,…

    Full specification wording

    Memory: Factors affecting the accuracy of eyewitness testimony: leading questions, post-event discussion, and anxiety; the use of the cognitive interview.

    Eyewitness testimony (EWT) accuracy is influenced by several factors.

    Checked against the AQA 7182-2025 specification (opens in a new tab) on .

    • Point 4 of 4
    • 4 key terms

    Study notes

    From the checked teaching notes for this specification point.

    The idea

    Eyewitness testimony (EWT) accuracy is influenced by several factors. Leading questions suggest a desired answer; this causes response bias (altering the answer without changing memory) or substitution (altering the memory trace, e.g., Loftus and Palmer's 'smashed' increasing speed estimates). Post-event discussion causes memory contamination when co-witnesses converse. Anxiety has a complex effect: the Yerkes-Dodson law suggests moderate anxiety improves recall, but extreme anxiety impairs it (weapon focus effect). To improve EWT, police use the Cognitive Interview (CI): reporting everything, reinstating context, reversing order, and changing perspective. These disrupt schemas and provide multiple retrieval pathways, enhancing recall.

    What earns the marks

    • Explain how leading questions affect EWT through response bias (altering reporting) or substitution (altering the memory trace).
    • Describe how post-event discussion reduces EWT accuracy due to memory conformity or source monitoring errors.
    • Outline the inverted-U relationship between anxiety and EWT accuracy, noting optimal anxiety enhances recall.
    • Identify and explain the four components of the cognitive interview: report everything, reinstate context, reverse order, change perspective.
    • Explain the theoretical basis of the cognitive interview, such as context-dependent cues.

    Common mistakes and how to put them right

    • Conflating substitution and response bias.

      Put it right: Response bias affects answers, substitution alters the memory trace.

    • Oversimplifying anxiety's effect; correction: explain the Yerkes-Dodson inverted-U hypothesis where moderate anxiety improves recall.

    • Confusing cognitive interview components.

      Put it right: Memorise the specific four techniques and avoid inventing steps.

    Exam tips

    • Use Loftus and Palmer's verbs to illustrate how leading questions affect memory reconstruction or response bias.
    • Contrast the cognitive interview's effectiveness and time-consuming nature with standard police interviews.

    Try the lesson

    The start of the Memory: Factors affecting the accuracy of eyewitness testimony: leading questions, post-event discussion, and anxiety; the use of the cognitive interview. lesson, made from checked teaching notes for this specification point.

    Have a go first

    Which of the following is a key technique used in the cognitive interview to improve the accuracy of eyewitness testimony?

    Listen

    Eyewitness testimony (EWT) accuracy is influenced by several factors. Leading questions suggest a desired answer; this causes response bias (altering the answer without changing memory) or substitution (altering the memory trace, e.g., Loftus and Palmer's 'smashed' increasing speed estimates). Post-event discussion causes memory contamination when co-witnesses converse. Anxiety has a complex effect: the Yerkes-Dodson law suggests moderate anxiety improves recall, but extreme anxiety impairs it (weapon focus effect). To improve EWT, police use the Cognitive Interview (CI): reporting everything, reinstating context, reversing order, and changing perspective. These disrupt schemas and provide multiple retrieval pathways, enhancing recall. A strong answer earns marks for these points. Explain how leading questions affect EWT through response bias (altering reporting) or substitution (altering the memory trace). Describe how post-event discussion reduces EWT accuracy due to memory conformity or source monitoring errors. Outline the inverted-U relationship between anxiety and EWT accuracy, noting optimal anxiety enhances recall. Identify and explain the four components of the cognitive interview: report everything, reinstate context, reverse order, change perspective. A common slip: Conflating substitution and response bias. Instead, response bias affects answers, substitution alters the memory trace. Exam tip: Use Loftus and Palmer's verbs to illustrate how leading questions affect memory reconstruction or response bias.

    Key words

    Say what each word means before you turn the card.

    Leading questions

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    Post-event discussion

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    Cognitive interview

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    Anxiety

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    See every definition
    Leading questions
    Questions that suggest a desired answer, which can affect testimony through response bias or substitution.
    Post-event discussion
    Discussion between co-witnesses that causes memory contamination.
    Cognitive interview
    A method used by police to improve eyewitness testimony through reporting everything, reinstating context, reversing order and changing perspective.
    Anxiety
    A factor with a complex effect on recall, where moderate anxiety improves it but extreme anxiety impairs it.

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