How is the Level 1 Certificate assessed?

You will build a portfolio of evidence, which includes worksheets, witness statements, photographs, and reflective accounts. Your assessor will check that your work meets the learning outcomes. There are no formal exams.

Do I need work experience to pass this course?

No, but it helps. The course is designed to prepare you for work, so you can use examples from school projects, volunteering, or part-time jobs. If you don't have experience, your teacher can provide scenarios for you to work through.

What jobs can I get with this certificate?

This certificate is a stepping stone. It can help you get entry-level roles in retail, hospitality, administration, or customer service. It also prepares you for further study, such as a Level 2 qualification in a specific career area.

Is this qualification recognised by employers in Wales?

Yes, it is part of the Credit and Qualifications Framework for Wales (CQFW) and is recognised by employers, colleges, and training providers across Wales. It shows you have basic employability skills.

How long does it take to complete the Level 1 Certificate?

It typically takes one academic year if studied as part of a school or college programme. However, the pace can vary depending on your learning style and the amount of support you need.

Assertiveness and Decision Making Skills

Q: What is the Agored Cymru Level 1 Certificate in Work Related Education?

It is a qualification that teaches you essential skills for getting a job and succeeding in the workplace. You will learn about health and safety, teamwork, communication, and how to apply for jobs. It is assessed through a portfolio of evidence, not exams.

AGORED CYMRU

vocational

This subtopic enables learners to develop assertive communication and decision-making skills essential for workplace effectiveness. It covers understanding personal and others' rights, structured self-expression, negotiation techniques, and the positive impact of assertiveness and self-control on professional relationships and outcomes.

Learning Outcomes

Assessment Guidance

Key Skills

Key Terms

Assessment Criteria

Assessment criteria

Agored Cymru Level 1 Certificate In Work Related Education (QCF)

Topic Overview

The Agored Cymru Level 1 Certificate in Work Related Education (QCF) is a foundational qualification designed to prepare learners for the world of work. It covers essential employability skills such as communication, teamwork, problem-solving, and health and safety awareness. This certificate is ideal for students who are beginning their career journey or those who want to build confidence in a work environment.

The qualification is structured around practical, real-world scenarios. You will learn how to write a CV, prepare for interviews, understand workplace rights and responsibilities, and work effectively in a team. These skills are not only vital for getting a job but also for succeeding in further education or training. The course is assessed through a portfolio of evidence, meaning you will collect examples of your work to demonstrate your abilities.

This certificate fits into the broader subject of Employability & Work Skills by providing a stepping stone to higher-level qualifications, such as the Level 2 Certificate in Work Skills. It is recognised by employers and colleges across Wales, making it a valuable addition to your CV. By completing this course, you will gain transferable skills that are applicable to any career path.

Key Concepts

Core ideas you must understand for this topic

→Health and Safety: Understanding risk assessments, fire safety, and personal protective equipment (PPE) in the workplace.
→Teamwork: Learning how to collaborate effectively, resolve conflicts, and contribute to group goals.
→Communication: Developing verbal, non-verbal, and written communication skills for professional settings.
→Job Application Skills: Creating a CV, completing application forms, and performing well in interviews.
→Rights and Responsibilities: Knowing your employment rights, such as minimum wage, working hours, and anti-discrimination laws.

Learning Objectives

What you need to know and understand

Be able to speak up for them self in a structured situation, Know about the rights and responsibilities of self and others in given situations, Know how to negotiate to achieve a desired outcome, Know about the implications and benefits of self-assertiveness and self-control

Assessment Criteria

Key criteria assessors look for in your portfolio

Award credit for demonstrating the ability to express personal views clearly and assertively in a structured scenario (e.g., meeting, role-play).
Credit recognition of the rights and responsibilities of all parties in a given situation, referencing relevant workplace policies or ethical guidelines.
Evidence of effective negotiation must show a step-by-step process (preparation, discussion, proposal, agreement) that leads to a desired outcome.
Assessors should look for a reflective account explaining the benefits of self-assertiveness and self-control, including improved confidence, conflict resolution, and professional reputation.

Assessment Guidance

Guidance for achieving higher grades

💡When demonstrating speaking up, use a clear structure: state the situation, express your feelings, specify what you need, and state the positive outcome.
💡For the negotiation task, document each stage: define the problem, list possible solutions, evaluate options, and agree on an action plan.
💡In written reflections, link assertiveness and self-control to real workplace benefits, such as reduced stress and better teamwork.
💡Practice role-play scenarios beforehand to build confidence and receive feedback on assertive verbal and non-verbal communication.
💡Use specific examples from your own experiences. When writing about teamwork, describe a real project you worked on, your role, and the outcome. This shows genuine understanding.
💡Keep your portfolio organised. Label each piece of evidence clearly and link it to the relevant learning outcome. This makes it easier for assessors to see how you meet the criteria.
💡Don't forget to reflect on your learning. In your portfolio, include a short evaluation of what you learned from each activity and how you could improve next time.

Common Mistakes

Common errors to avoid in your coursework

Confusing assertiveness with aggression, leading to communication that overrides others' rights.
Failing to consider the rights and responsibilities of others, resulting in one-sided demands rather than mutual understanding.
Neglecting the preparation stage of negotiation, leading to unclear goals and ineffective bargaining.
Overlooking the importance of self-control in emotional situations, causing impulsive reactions that undermine professional relationships.
Misconception: 'You don't need to prepare for an interview – just be yourself.' Correction: While being authentic is important, preparation is key. Research the company, practice common questions, and prepare examples of your skills.
Misconception: 'Health and safety is just common sense.' Correction: Many workplace hazards are not obvious. You need to learn specific procedures, such as COSHH regulations and emergency evacuation plans.
Misconception: 'Teamwork means everyone does the same amount of work.' Correction: Effective teamwork involves dividing tasks based on strengths, communicating clearly, and supporting each other. It's about collaboration, not equality of workload.

Frequently Asked Questions

Common questions students ask about this topic

Before You Start

Prior knowledge that will help with this topic

•Basic literacy and numeracy skills (Entry 3 or above) to complete written tasks and understand workplace documents.
•An interest in exploring different career options and a willingness to participate in group activities.

Key Terminology

Essential terms to know

Be able to speak up for them self in a structured situation, Know about the rights and responsibilities of self and others in given situations, Know how to negotiate to achieve a desired outcome, Know about the implications and benefits of self-assertiveness and self-control

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Assertiveness and Decision Making Skills

Assessment criteria

Topic Overview

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Assessment Criteria

Assessment Guidance

Common Mistakes

Frequently Asked Questions

Before You Start

Key Terminology

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Related Topics in AGORED CYMRU vocational Employability & Work Skills

Applying for a job