Plan and make a journey using public transport — City & Guilds Limited Other Vocational Qualification Employability & Work Skills Revision

    Planning and making a journey using public transport involves selecting routes, purchasing tickets, and navigating safely. This topic develops practical sk

    Topic Synopsis

    Planning and making a journey using public transport involves selecting routes, purchasing tickets, and navigating safely. This topic develops practical skills for independent travel.

    Key Concepts & Core Principles

    Exam Tips & Revision Strategies

    Common Misconceptions & Mistakes to Avoid

    Examiner Marking Points

    Plan and make a journey using public transport

    CITY & GUILDS LIMITED
    vocational

    This element assesses the candidate's ability to independently plan and undertake a journey on public transport, a fundamental skill for accessing employment, training, and community resources. Candidates must demonstrate practical competence in identifying a suitable route, interpreting timetables, purchasing appropriate tickets, and managing the journey safely and punctually. Successful achievement confirms readiness for workplace travel requirements and builds confidence for independent mobility.

    4
    Learning Outcomes
    13
    Assessment Guidance
    15
    Key Skills
    4
    Key Terms
    16
    Assessment Criteria

    Assessment criteria

    City & Guilds Entry Level Introductory Award in Employability Skills (Entry 3)
    City & Guilds Entry Level Award in Employability Skills (Entry 3)
    City & Guilds Entry Level Certificate in Employability Skills (Entry 2)
    City & Guilds Entry Level Extended Award in Employability Skills (Entry 2)

    Topic Overview

    The City & Guilds Entry Level Certificate in Employability Skills (Entry 2) is designed to help you develop the essential skills needed to succeed in the workplace. This qualification focuses on building your confidence, communication, and teamwork abilities, which are highly valued by employers. You will learn how to work effectively with others, follow instructions, and complete tasks safely and responsibly.

    This qualification is part of the Employability & Work Skills suite, which prepares you for the world of work. It covers key areas such as personal presentation, health and safety, and problem-solving. By completing this certificate, you will demonstrate that you can take on entry-level roles and contribute positively to a team. It is a stepping stone to further learning or employment.

    Mastering these skills is important because they are transferable to any job. Whether you plan to work in retail, hospitality, or an office, employers look for people who are reliable, punctual, and can communicate clearly. This course gives you practical experience and a recognised qualification to help you stand out.

    Key Concepts

    Core ideas you must understand for this topic

    • →Teamwork: Working with others to achieve a common goal, sharing tasks, and supporting colleagues.
    • →Communication: Speaking clearly, listening carefully, and using appropriate body language in the workplace.
    • →Health and Safety: Following rules to keep yourself and others safe, such as wearing protective equipment and reporting hazards.
    • →Personal Presentation: Dressing appropriately, being punctual, and maintaining good hygiene for work.
    • →Problem-Solving: Identifying simple problems, thinking of solutions, and asking for help when needed.

    Learning Objectives

    What you need to know and understand

    • Be able to plan and make a journey on public transport
    • Be able to plan and make a journey on public transport
    • Be able to plan and make a journey on public transport
    • Be able to plan and make a journey on public transport

    Assessment Criteria

    Key criteria assessors look for in your portfolio

    • Award credit for demonstrating the capability to select a viable public transport route using real-time or published timetable information, considering departure and arrival times.
    • Credit should be given for purchasing or obtaining a valid ticket or pass appropriate for the chosen journey, with evidence such as a receipt, ticket, or screenshot.
    • Evidence of arriving at the intended destination within a reasonable timeframe, showing understanding of punctuality and contingency for delays.
    • Demonstration of safe and appropriate behaviour throughout the journey, including road safety, personal security, and adhering to transport provider rules.
    • Award credit for demonstrating the ability to identify the correct destination and origin on a timetable or journey planner.
    • Award credit for evidencing consideration of alternative routes and selecting the most efficient one (e.g., time, cost, accessibility).
    • Award credit for showing the purchase of the correct ticket or pass, including any discount options (e.g., railcard, off-peak).
    • Award credit for evidencing the actual journey made, with timings and confirmation of arrival, demonstrating punctuality and problem-solving if delays occurred.
    • Plan a journey using public transport timetables or apps.
    • Purchase the correct ticket for the journey.
    • Identify key information like departure times and platforms.
    • Demonstrate safe behaviour while travelling.
    • Award credit for accurately identifying the correct bus or train route from a given timetable or journey planner, including departure times and any required transfers.
    • Award credit for demonstrating the correct procedure for purchasing a ticket or using a travel pass, including awareness of fare types and concessionary entitlements where applicable.
    • Award credit for safely navigating the physical environment, such as locating bus stops, platforms, and using pedestrian crossings, while adhering to personal safety guidelines.
    • Award credit for successfully completing the planned journey, arriving at the intended destination within an acceptable timeframe, and reflecting on any issues encountered.

    Assessment Guidance

    Guidance for achieving higher grades

    • 💡For assignments involving a real journey, collect and retain all physical and digital evidence (tickets, photos of stop signs, screenshots of apps) to support your portfolio.
    • 💡During practical assessments, narrate your decision-making to the assessor, explaining why you chose a specific bus or train based on the timetable and cost.
    • 💡Familiarise yourself with multiple methods of obtaining travel information (apps, websites, phone lines) to demonstrate adaptability and problem-solving.
    • 💡Always gather two forms of journey information, such as a printed timetable and a mobile app, to verify accuracy.
    • 💡During assessment, keep a travel log noting times, ticket purchases, and any issues encountered as evidence of planning and reflection.
    • 💡If the journey goes wrong, demonstrate how you resolved the issue (e.g., seeking help, using alternative route) – this shows problem-solving.
    • 💡Practice using real transport websites or apps.
    • 💡Always have a backup plan in case of delays.
    • 💡Remember to consider accessibility needs.
    • 💡During practice, encourage learners to verbalise their decision-making process (e.g., 'I am checking the 10:15 bus to the city centre'), as this evidence can be captured for portfolio assessment.
    • 💡Always carry a charged mobile phone and a list of emergency contacts; many transport providers also offer SMS or app-based real-time updates that can be demonstrated as part of digital literacy skills.
    • 💡Build confidence by first shadowing a familiar route and then gradually introducing variations; assessors should look for adaptability rather than just rote performance.
    • 💡If using a journey planner app, take screenshots of each step to insert into your evidence log, showing your planning and any adjustments made during the journey.
    • 💡Tip 1: Use real-life examples in your assessments. If you talk about a time you worked in a team, describe what you did and how it helped the group. This shows you understand the skill in practice.
    • 💡Tip 2: Pay attention to the wording of questions. If it asks 'list', just give bullet points. If it asks 'explain', write a few sentences with reasons. This helps you get full marks.
    • 💡Tip 3: Revise key vocabulary like 'punctuality', 'cooperation', and 'hazard'. Using the correct terms in your answers shows the examiner you know the subject.

    Common Mistakes

    Common errors to avoid in your coursework

    • Candidates often fail to check the return journey timetable, leaving them stranded or unprepared for the trip back.
    • A common error is misreading or misinterpreting electronic displays and announcements, leading to boarding the wrong service or missing the stop.
    • Many learners neglect to consider alternative routes or backup plans in case of disruption or cancellations, impacting their reliability.
    • Insufficient attention to fare options results in paying more than necessary or inadvertently using an invalid ticket.
    • Failing to check the return journey time, resulting in being stranded or late.
    • Not accounting for walking time between transport interchanges or final destination, leading to missed connections.
    • Assuming service frequency without checking live updates, leading to delays.
    • Choosing a ticket type (e.g., single vs return) that is more expensive than necessary.
    • Not checking for service disruptions or changes.
    • Forgetting to validate tickets where required.
    • Failing to allow enough time for connections.
    • Misreading a 24-hour clock when interpreting timetables, leading to confusion between morning and evening departures.
    • Assuming the return journey follows the same route or schedule without checking, which can result in being stranded or late.
    • Not having a backup plan for service disruptions, such as knowing an alternative bus number or having a contact number for assistance.
    • Failing to check the direction of travel before boarding, especially on circular routes or when unfamiliar with the area.
    • Misconception: Employability skills are just common sense. Correction: While some skills seem obvious, they need to be practised and applied in a work context. For example, knowing how to communicate professionally in an email is different from chatting with friends.
    • Misconception: Health and safety is only about physical dangers. Correction: It also includes mental wellbeing, such as knowing your rights and how to report stress or bullying at work.
    • Misconception: Teamwork means everyone does the same thing. Correction: Effective teamwork involves different roles and responsibilities. You might be the note-taker while someone else leads a discussion.

    Frequently Asked Questions

    Common questions students ask about this topic

    Before You Start

    Prior knowledge that will help with this topic

    • •Basic literacy and numeracy skills (Entry 1 level or equivalent) to understand instructions and complete simple tasks.
    • •Some experience of working with others, such as in group activities at school or in a volunteer role.

    Key Terminology

    Essential terms to know

    • Be able to plan and make a journey on public transport
    • Be able to plan and make a journey on public transport
    • Be able to plan and make a journey on public transport
    • Be able to plan and make a journey on public transport

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