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    CIWM Vocational Environmental Science

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    Ofqual Regulated: 501/2185/6
    Course version · 501/2185/6Version from Sept 2020Change version

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    Official Regulatory Specification

    Regulated by the Office of Qualifications and Examinations Regulation (Ofqual) in England

    View on Ofqual Register (opens the official government register in a new tab)
    Qualification Number (QN)
    501/2185/6
    Awarding Organisation
    CIWM
    Regulatory Type
    Occupational Qualification
    National Level & Units
    Vocational • 25 units
    Sector Subject Area: Environmental conservation
    This qualification is officially accredited under the national framework. Credits and certified outcomes are recognised by employers, further education colleges, and training providers throughout the UK.

    Qualification Units

    25 units

    How this qualification is graded

    Assessment follows the awarding organisation’s published requirements. Check the exact unit methods and grading rules with your provider.

    Audit stock levels and stock inventories in a retail environment

    Be able to implement a stock audit in a retail environment. Be able to use the findings of an audit to identify and re. solve problems with stock levels and stock inventories

    4 learning outcomes

    Control maintenance and other engineering operations for recycling activities

    Be able to control maintenance and other engineering operations for recycling activities. Use and communicate data and information, Re. solve problems that could affect maintenance and other operation

    6 learning outcomes

    Monitor and solve customer service problems

    solve immediate customer service problems. identify repeated customer service problems and options for solving them, take action to avoid the repetition of customer service problems. understand how to monitor and solve customer service problems

    3 learning outcomes

    Monitor and control the efficient resources for the processing or storage of recyclables and other materials

    Recommend the resources needed by the team to meet agreed objectives. Monitor and control the use of resources, Re. solve problems arising from resource issues

    7 learning outcomes

    Manage the collection of recyclables and other materials

    Be able to manage the collection of recyclables and other materials, Control situations that could have a negative impact on the environment. Use and communicate data and information, Re. solve problems that could affect the collection of recyclables and other materials

    6 learning outcomes

    Maintain the availability of goods on display in a retail environment to promote sales

    Understand how the display of goods can promote sales. Understand legal and organisational requirements for displaying goods. Be able to organise staff to display goods for retail sale

    5 learning outcomes

    Develop and implement a risk assessment plan in own area of responsibilty

    Understand the legal requirements and personal responsibilities for health and safety within an organisation.. Be able to promote the importance of health and safety practices.. Be able to ensure that hazards and risks are identified and managed in own area of responsibility.

    4 learning outcomes

    Build and maintain effective customer relations

    establish effective customer relations. maintain and develop effective customer relations. understand how to build and maintain customer relations

    3 learning outcomes

    Set objectives and provide support for team members

    Be able to communicate a team’s purpose and objectives to the team members.. Be able to develop a plan with team members showing how team objectives will be met.. Be able to support team members identifying opportunities and providing support.

    4 learning outcomes

    Support learning and development within own area of responsibility

    Be able to identify the learning needs of colleagues in own area of responsibility.. Understand how to develop a learning environment in own area of responsibility.. Be able to support colleagues in learning and its application.

    4 learning outcomes

    Control activities for the processing and storage of recyclables and other materials

    Monitor work carried out at the recycling processing or storage site, Control work practices and make sure they are understood and followed. Use and communicate data and information, Re. solve problems that could affect the sorting and storage of recyclable materials

    6 learning outcomes

    Monitor and maintain the security of recycling facilities

    Be able to monitor and maintain security on recycling facilities. Use and communicate data and information, Re. solve problems that could affect the security of the facility

    6 learning outcomes

    Sort goods and materials for recycling or disposal in logistics operations

    know how to sort goods and materials for recycling or disposal in logistics operations. be able to sort the goods and materials for recycling or disposal in logistics operations

    2 learning outcomes

    Recruit staff in own area of responsibility

    Be able to review human resource requirements to meet business objectives in own area of responsibility.. Understand the importance of ensuring that recruitment and selection processes meet legal, regulatory, ethical and social requirements.. Be able to participate in the recruitment and selection process.

    4 learning outcomes

    Develop personal performance

    implement and review personal performance plan, Re. solve problems that could affect personal performance. Work in a manner which underpins effective performance

    5 learning outcomes

    Plan, allocate and monitor work of a team

    Be able to plan work for a team.. Be able to allocate work across a team.. Be able to manage team members to achieve team objectives.

    5 learning outcomes

    Organise the delivery of reliable customer service

    plan and organise the delivery of reliable customer service. review and maintain customer service delivery. use recording systems to maintain reliable customer service

    4 learning outcomes

    Supervise the receipt, storage or dispatch of goods

    know how to supervise the receipt, storage or dispatch of goods in logistics operations. be able to supervise the receipt, storage or dispatch of goods in logistics operations

    2 learning outcomes

    Contribute to the generation and retention of recycling business

    Recognise opportunities to generate customer interest, Promote recycling services provided by the organisation. Use and communicate data and information, Re. solve problems that could affect the generation and retention of recycling business

    6 learning outcomes

    Promote sustainability and environmental good practice in the recycling industry

    Work in line with environmental practices. Use and communicate data and information, Re. solve environmental problems that occur

    6 learning outcomes

    Organise the promotion of additional services or products to customers

    offer additional services or products. organise support to promote use of additional services or products. monitor the promotion of additional services or products

    4 learning outcomes

    Monitor and support secure payment point use during trading hours

    Understand the data security risks associated with payment point use. Be able to monitor and support secure payment point use during trading hours

    2 learning outcomes

    Plan and maintain transport operations for recycling activities

    Be able to plan and maintain transport operations. Use and communicate data and information, Re. solve problems that could affect transport operations

    6 learning outcomes

    Organise and monitor the storage of stock in a retail environment

    Understand the causes and prevention of stock loss within storage systems. Understand the legal and organisational requirements for storing stock. Be able to organise the use of storage facilities in a retail environment

    4 learning outcomes

    Conduct a health and safety risk assessment of the workplace

    Be able to prepare for a workplace risk assessment.. Be able to identify hazards in the workplace. Be able to conduct a risk assessment of the workplace.

    5 learning outcomes

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