Develop interviewing skills for work with children and young people
This element focuses on equipping support staff with the skills to conduct effective one-to-one interviews with children and young people in educational settings. It covers thorough preparation, planning to ensure a safe and purposeful interaction, and the implementation of follow-up procedures to document and act on information gathered. These skills are vital for roles in pastoral support, learning assessment, and special educational needs coordination.
Assessment criteria
Topic Overview
The TQUK Level 3 Diploma in Specialist Support for Teaching and Learning in Schools (RQF) is a comprehensive qualification designed for teaching assistants, learning support assistants, and other support staff who work closely with teachers to enhance the learning experience of pupils. This diploma covers a wide range of topics, including child development, safeguarding, communication, and supporting individuals with special educational needs and disabilities (SEND). It equips learners with the knowledge and skills needed to work effectively in primary, secondary, or special schools, ensuring they can contribute to a positive and inclusive learning environment.
This qualification is crucial because it provides a nationally recognised standard for support staff, helping to professionalise the role and ensure consistency in the quality of support across schools. It covers both theoretical understanding and practical application, enabling learners to apply their knowledge in real-world settings. The diploma is particularly valuable for those seeking to progress in their careers, as it can lead to roles such as senior teaching assistant, learning mentor, or specialist support for SEND. It also aligns with the UK government's focus on improving outcomes for all pupils, including those with additional needs.
Within the wider subject of education and training, this diploma sits alongside other qualifications such as the Level 3 Award in Supporting Teaching and Learning and the Level 4 Certificate for the Advanced Practitioner in Schools. It is a stepping stone for those who wish to pursue further study, such as a foundation degree in education or a teaching qualification. The diploma emphasises the importance of collaboration with teachers, parents, and external professionals, highlighting the support worker's role as a key member of the school team.
Key Concepts
Core ideas you must understand for this topic
- →Safeguarding and promoting the welfare of children: Understanding legal requirements, recognising signs of abuse, and knowing how to respond appropriately.
- →Child development from birth to 19 years: Knowledge of physical, cognitive, social, and emotional development stages to tailor support effectively.
- →Supporting pupils with SEND: Implementing individual education plans (IEPs), using inclusive strategies, and working with specialists.
- →Effective communication and teamwork: Building positive relationships with pupils, teachers, and parents, and contributing to team meetings.
- →Assessment and feedback: Observing pupils, recording progress, and providing constructive feedback to teachers and learners.
Learning Objectives
What you need to know and understand
- Understand the process of preparing for and planning the interviews, Be able to conduct the interview with individual children or young people, Be able to implement interview follow up procedures
Assessment Criteria
Key criteria assessors look for in your portfolio
- Award credit for demonstrating thorough preparation, including setting clear aims, selecting an appropriate environment, and considering any individual needs of the child.
- Credit given for evidence of child-centered communication, such as active listening, age-appropriate language, and responding sensitively to non-verbal cues.
- Expect evidence of robust follow-up procedures, including accurate recording of the interview, sharing outcomes with relevant staff, and maintaining confidentiality in line with school policy.
- Learner must show they have obtained necessary consent from parents/carers and, where appropriate, the child, prior to the interview.
- Award credit for reflection on own performance, identifying strengths and areas for development in future interviews.
Assessment Guidance
Guidance for achieving higher grades
- 💡When submitting video or audio evidence of a real interview, ensure it clearly demonstrates rapport-building, open questioning, and sensitive listening.
- 💡In your written reflection, explicitly link your practice to relevant policies, such as the school's safeguarding, confidentiality, and data protection procedures.
- 💡Prepare a structured plan template that includes aims, questions, consent checks, and a risk assessment, and include this as supporting evidence.
- 💡For high marks, discuss how you adapt your interviewing approach for different ages, communication needs, or cultural backgrounds.
- 💡After the interview, immediately complete a concise, factual record and seek supervisor feedback; include both in your portfolio.
- 💡Use specific examples from your placement or work experience to illustrate your answers. This shows you can apply theory to real situations and demonstrates your understanding of the role.
- 💡Pay close attention to the command words in assignment questions, such as 'explain', 'evaluate', or 'analyse'. Tailor your response to meet the required level of depth and critical thinking.
- 💡Keep up to date with current legislation and guidance, such as Keeping Children Safe in Education and the SEND Code of Practice. Referencing these in your work shows you are aware of the professional context.
Common Mistakes
Common errors to avoid in your coursework
- Failing to obtain written consent from parents or guardians before conducting the interview, which is a serious safeguarding oversight.
- Using leading or closed questions that limit the child’s responses and may bias the information gathered.
- Neglecting to explain the purpose and boundaries of the interview to the child, causing anxiety or misunderstanding.
- Not preparing the physical setting appropriately, leading to distractions, lack of privacy, or an uncomfortable atmosphere.
- Overlooking the importance of a written record or not storing it securely in compliance with data protection and confidentiality policies.
- Misconception: Teaching assistants only work with low-ability pupils or those with SEND. Correction: TAs support all pupils, including high achievers, and may work with small groups or whole classes under teacher direction.
- Misconception: Safeguarding is solely the responsibility of the designated safeguarding lead. Correction: All school staff, including support workers, have a duty to report concerns and follow safeguarding procedures.
- Misconception: The diploma is just about practical skills and doesn't require theoretical knowledge. Correction: The qualification combines theory (e.g., child development theories) with practice, and learners must demonstrate understanding in written assignments.
Frequently Asked Questions
Common questions students ask about this topic
Pass / Merit / Distinction Evidence Checklist
How your portfolio evidence is graded for TRAINING QUALIFICATIONS UK LTD Develop interviewing skills for work with children and young people
Every vocational unit is marked against named criteria rather than an exam percentage. Your tutor's brief lists the exact codes for this unit — here is what each band is asking you to do.
Demonstrate baseline knowledge, accurate terminology, and core practical application.
Provide detailed analysis, structured explanations, and clear workplace reasoning.
Deliver thorough evaluation, original problem solving, and fully justified recommendations.
Before You Start
Prior knowledge that will help with this topic
- •A good standard of English and maths, typically GCSE grade C/4 or equivalent, as the diploma involves written assignments and data handling.
- •Basic understanding of the UK education system, including key stages and the roles of different school staff.
- •Experience working or volunteering in a school setting is beneficial but not always required; it helps contextualise the learning.
Coursework AI Review
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Key Terminology
Essential terms to know
- Understand the process of preparing for and planning the interviews, Be able to conduct the interview with individual children or young people, Be able to implement interview follow up procedures
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