Component 02: Social Influence - Key Concepts — OCR GCSE Psychology
Verified courseTeaching note checked against the official specification.
Social influence explores how individual thoughts, feelings, and behaviours are altered by the real or perceived presence of others. Within OCR GCSE Psychology Component 02, this topic covers conformity, obedience, bystander apathy, and the situational versus dispositional factors that dictate human actions.
Component 02: Social Influence - Key Concepts explained
Component 02: Social Influence - Key Concepts covers 3 specification points, including Conformity including majority influence.
Read the full explanation
and Collective and crowd behaviour including…. Open a point below for its explanation and revision guidance.
Conformity including majority influence.
Conformity is the change in a person's behaviour or beliefs so that they match those of a group, often because of real or imagined pressure. Majority influence occurs when a larger group persuades an individual or smaller group to adopt its position. Learners should distinguish compliance, where the change is public but private views stay the same, from internalisation, where the person genuinely accepts the group's view. Asch's line-judgement studies illustrate how a unanimous majority can produce errors even when the correct answer is obvious. A useful method is to name the type of conformity, identify the majority, and explain the pressure involved.
Collective and crowd behaviour including pro-social and anti-social behaviour.
Collective behaviour describes how people act differently in groups or crowds than they would alone. Crowd behaviour can be pro-social, where people help or cooperate, such as bystanders assisting after an accident, or anti-social, where people act aggressively or destructively, such as looting or rioting. Learners should recognise that the same crowd can produce helping or harmful actions depending on context, norms and deindividuation, the loss of personal identity in a group. A useful method is to identify the behaviour, decide whether it helps or harms others, and link it to a feature of crowd psychology such as anonymity or shared identity.
Obedience including obeying the orders of authority figures.
Obedience is a form of social influence in which a person follows a direct order, usually from someone they perceive as an authority figure. The key feature is that the order is explicit and the person who obeys recognises that the other has the right to tell them what to do. Contrast this with conformity, where there is no direct order and the person adjusts to group pressure. A useful method is to test each example against two questions: was there an instruction, and did the person see the instructor as legitimately in charge? Obeying a teacher who tells a pupil to leave the room fits; copying classmates' answers because everyone else is doing it is conformity, not obedience. Recognise that obedience can be destructive as well as routine, and that the authority figure's perceived legitimacy matters more than their physical strength.
Watch and listen
Listen: Component 02: Social Influence - Key Concepts audio lesson
Read the full guideYour focus
- Define conformity and majority influence accurately.
- Distinguish compliance from internalisation in a given example.
- Explain how majority pressure can lead an individual to conform.
Show all 9 objectives
- Define collective and crowd behaviour accurately.
- Classify examples of crowd behaviour as pro-social or anti-social.
- Explain how a crowd feature such as deindividuation can influence behaviour.
- Define obedience as following the orders of an authority figure
- Distinguish obedience from conformity in a given scenario
- Apply the concept of obedience to an everyday example and identify the authority figure involved
Which command word is this?
State the key concept, characteristic, or factor clearly and concisely. No detailed evaluation or justification is required for identify; brief factual expansion is required for outline.
Component 02: Social Influence - Key Concepts exam tips
Topic Overview
Component 02 Social Influence investigates how our thoughts, emotions, and actions are shaped by interactions with our social environment. The unit focuses on the core concepts of conformity, obedience, bystander behaviour, and crowd dynamics, examining why individuals align with group consensus or comply with authoritative commands.
Understanding these key concepts is critical for unpicking real-world social phenomena such as collective riots, altruistic emergency responses, and historical atrocities. Within OCR GCSE Psychology, this topic bridges foundational psychological theory with empirical research methods, evaluating both situational and dispositional explanations of human conduct.
Key Concepts
- →Conformity: The tendency to alter one's beliefs, attitudes, or actions to match those of a peer group, driven by normative or informational social influence.
- →Obedience: A type of social influence where an individual acts in direct response to an explicit command issued by a perceived legitimate authority figure.
- →Situational vs Dispositional Factors: The debate contrasting external environmental cues (such as uniform, proximity, or group size) with internal personality traits (such as self-esteem or locus of control).
- →Bystander Behaviour: The observation that individuals are less likely to offer help to a victim in an emergency when other passive onlookers are present, primarily caused by diffusion of responsibility.
- →Deindividuation: A psychological state of reduced self-awareness and personal responsibility often experienced in large crowds, leading to uncharacteristic antisocial or aggressive actions.
Marking Points
- Defines conformity as a change in behaviour or belief to match a group, often under real or imagined pressure.
- Identifies majority influence as pressure from a larger group on an individual or smaller group.
- Distinguishes compliance, a public change without private agreement, from internalisation, a genuine private acceptance.
- Explains how a unanimous majority can produce conformity even when the correct answer is clear, as in Asch's line-judgement studies.
- Defines collective behaviour as how people act differently in groups or crowds than when alone.
- Distinguishes pro-social crowd behaviour, such as helping or cooperating, from anti-social crowd behaviour, such as aggression or destruction.
- Explains that the same crowd can produce helping or harmful actions depending on context and norms.
- Links crowd behaviour to a feature of crowd psychology such as deindividuation or anonymity.
- Identifies obedience as following a direct order from a person perceived as an authority figure
- Distinguishes obedience from conformity by noting that obedience involves an explicit instruction rather than mere group pressure
- Explains that the authority figure is seen as having the legitimate right to give the order
- Applies the concept to a concrete example in which a named person issues an instruction and another person complies
- Recognises that obedience can lead to harmful as well as helpful behaviour
Examiner Tips
- 💡Read the stem carefully to see whether it asks for a definition, a type of conformity or an explanation of majority influence.
- 💡Eliminate options that describe obedience to an authority figure rather than matching a group.
- 💡Check that the chosen option names the pressure from the majority, not just a change in behaviour.
- 💡Identify whether the described behaviour helps or harms others before choosing an option.
- 💡Eliminate options that describe individual behaviour rather than collective or crowd behaviour.
- 💡Check that the chosen option links the behaviour to a crowd feature such as anonymity or shared identity.
- 💡Underline the words 'order' and 'authority figure' in the question before choosing an option, because these are the defining features
- 💡Reject options that describe imitation or group pressure with no instruction, since these describe conformity
- 💡When an option names a real-life or research example, check whether an explicit instruction was given and whether the person giving it was seen as entitled to do so
- 💡Ensure you explicitly state whether a factor is 'situational' or 'dispositional' in 2-mark and 4-mark short questions to guarantee the categorization marks.
- 💡When evaluating studies or theories, avoid generic statements like 'this study lacks ecological validity'; instead, explain how an artificial laboratory setup alters participants' natural social responses.
- 💡Always match research studies to their exact named researchers specified in the OCR specification (e.g. Pilvin et al., Milgram, Asch) rather than attributing findings vaguely to 'psychologists'.
Common Mistakes
- Confuses conformity with obedience; keep conformity as matching a group and obedience as following an authority figure's command.
- Treats all conformity as genuine belief; distinguish compliance from internalisation.
- Assumes a majority must be large; note that a unanimous majority of modest size can still exert strong pressure.
- Treats all crowd behaviour as anti-social; recognise that crowds can also help and cooperate.
- Confuses deindividuation with losing all self-control; keep it as a reduced sense of personal identity in a group.
- Assumes crowd behaviour is fixed; note that context and norms can shift a crowd towards helping or harm.
- Treats any change in behaviour caused by other people as obedience; reserve the term for following a direct order from an authority figure
- Assumes the authority figure must be physically present or powerful; explain that perceived legitimacy, not force, is what matters
- Describes obedience as always negative; recognise that everyday obedience to instructions is routine and often beneficial
- Confuses obedience with bystander behaviour; keep the focus on a person responding to an order rather than on whether someone intervenes
- Believing compliance, identification, and internalisation are interchangeable types of obedience; in reality, they are distinct depths of conformity.
- Assuming bystander apathy occurs because individuals do not care about the victim, when empirical evidence demonstrates it is driven by cognitive mechanisms like pluralistic ignorance and diffusion of responsibility.
- Treating locus of control as a situational factor, whereas it is strictly a dispositional personality variable measuring perceived personal agency.
Revision Plan
- 1Day 1-2: Master core definitions (conformity, obedience, deindividuation, bystander effect) and produce comparative flashcards distinguishing situational from dispositional factors.
- 2Day 3-5: Detail the core studies (e.g. Milgram, Pilvin et al.), memorising their aim, method, quantitative findings, and key ethical and methodological criticisms.
- 3Day 6-8: Practice structuring 6-mark evaluate and discuss questions using PEEL (Point, Evidence, Explain, Link) paragraphs that blend theory and counter-arguments.
- 4Day 9-10: Complete OCR Component 02 past-paper questions under strict timed conditions and audit responses against official mark schemes.
Exam Question Types
- 📋Multiple-choice and 1-2 mark identification questions assessing definitions of conformity types or situational factors.
- 📋3-4 mark application questions where a novel scenario is presented (e.g. a student adopting a school uniform policy) requiring you to explain behaviour using psychological concepts.
- 📋6-mark extended response questions requiring description and balanced evaluation of a named theory or study (e.g. agency theory or research into crowd behaviour).
Command Word Expectations (OCR)
State the key concept, characteristic, or factor clearly and concisely. No detailed evaluation or justification is required for identify; brief factual expansion is required for outline.
Provide an accurate, detailed factual account of a psychological concept, study, or theory. Focus on who, what, and how without offering personal opinions or critiques.
Present balanced strengths and limitations of a theory, concept, or study, supporting points with evidence and terminating with an informed conclusion or overall judgement.
How Students Lose Marks (Examiner Pitfalls)
Step-by-Step Worked Solutions
Question: Outline two situational factors that can affect obedience. (4 marks)
- 1.Step 1: Identify the first situational factor relevant to obedience (e.g. proximity of the authority figure) and define it clearly.
- 2.Step 2: Explain how this factor influences obedience levels (e.g. closer physical proximity increases obedience, whereas orders given remotely decrease obedience).
- 3.Step 3: Identify a second situational factor (e.g. uniform or status of the setting) and define it.
- 4.Step 4: Explain how this second factor alters obedience levels (e.g. an authority figure wearing a uniform commands higher perceived legitimacy, increasing compliance compared to everyday clothing).
Question: Evaluate Milgram's agency theory of obedience. (6 marks)
- 1.Step 1: State the core premise of agency theory (the shift from an autonomous state to an agentic state).
- 2.Step 2: Provide a supporting piece of evidence or strength (e.g. qualitative data from Milgram's original research showing participants debriefed that they felt they were 'just doing what they were told').
- 3.Step 3: Counter with a developed limitation or alternative explanation (e.g. dispositional factors such as Adorno's Authoritarian Personality, or the fact that not all participants obeyed fully to 450V).
- 4.Step 4: Formulate a balanced concluding judgement on the validity of agency theory in explaining real-world obedience.