Business A-Level
grievance and disciplinary procedures
What grievance and disciplinary procedures means in Business A-Level, as defined for AQA.
Definition of grievance and disciplinary procedures
Check what you remember
Read the wording for your board, then hide it and explain grievance and disciplinary procedures in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
A formal procedure so a complaint has somewhere to go before it becomes a dispute, handling the individual case.
Topics that use grievance and disciplinary procedures
Related terms
- conciliation and arbitration
- consultation versus negotiation
- cost of settlements
- hierarchy and span of control
- implementing change
- trade union recognition
- two way communication
- days lost to industrial action
Using grievance and disciplinary procedures in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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