Business GCSE
Productivity and customer service
What Productivity and customer service means in Business GCSE, as defined for AQA.
Definition of Productivity and customer service
Check what you remember
Read the wording for your board, then hide it and explain Productivity and customer service in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
Induction helps new employees become productive sooner and, with customer service standards, can improve customer experience.
Topics that use Productivity and customer service
- Training (AQA GCSE)
Related terms
- Business context
- Costs and benefits
- Employee integration and motivation
- Employee motivation and retention
- Evaluation and judgement
- External training
- Induction training
- Motivation and retention
Using Productivity and customer service in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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