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    Business GCSE

    Costs and benefits

    What Costs and benefits means in Business GCSE, as defined for AQA.

    Definitions of Costs and benefits

    Exam boards and our study guides word this term in slightly different ways. Learn the version your board uses.

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    Reference: AQA

    Benefits include fewer errors, less waste, higher customer satisfaction and stronger motivation, but training takes time and money and may not guarantee quality if systems or materials are poor.
    AQA · The concept of quality (study guide)
    The drawbacks and advantages weighed against each other, such as lower cost and immediate productivity against fees, travel and lost output.
    AQA · Training (study guide)

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    Using Costs and benefits in the exam

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