AQA · GCSE · Business

    Course version: 8132 · Version from Sept 2017

    Setting business aims and objectives: Purpose of setting objectives

    Setting objectives gives a business a clear sense of direction and turns its broad aims into targets that can be measured and reviewed.

    Checked against the AQA 8132 specification (opens in a new tab) on .

    • Point 2 of 10
    • 4 key terms

    Study notes

    From the checked teaching notes for this specification point.

    The idea

    Setting objectives gives a business a clear sense of direction and turns its broad aims into targets that can be measured and reviewed. Objectives provide a benchmark for judging performance, so managers can compare actual sales, costs or output against the target and decide whether action is needed. They help coordinate departments, because everyone can work towards the same measurable goal, and they motivate staff when targets are challenging but achievable. Objectives also guide decision making and resource allocation, since money and time can be directed to the activities that matter most. In addition, they allow progress to be monitored over time, so a business can review whether its strategy is working and adjust plans if it is not.

    What earns the marks

    • Explains that objectives provide direction, turning a broad aim into a clear target for the business to pursue.
    • Explains that objectives allow performance to be measured and reviewed against a benchmark, so progress can be judged.
    • Explains that objectives help coordinate different parts of a business so that effort is focused on the same goal.
    • Explains that objectives can motivate employees when they are clear, challenging and achievable.
    • Explains that objectives support decision making and the allocation of resources such as finance, staff and time.

    Common mistakes and how to put them right

    • Listing purposes without explaining them.

      Put it right: Develop each point, for example stating that measurement allows a business to compare actual performance with the target and act on any gap.

    • Claiming objectives always motivate staff.

      Put it right: Motivation depends on whether targets are seen as fair and achievable, and unrealistic targets can demotivate.

    • Confusing the purpose of objectives with the purpose of aims.

      Put it right: Aims give overall direction while objectives provide measurable targets that allow progress to be tracked.

    Exam tips

    • Use connectives such as because, so that and which means to turn a point into an explanation.
    • Support each purpose with a brief business example, such as a target to reduce unit costs by 4% guiding a purchasing decision.
    • If the question asks for more than one purpose, develop each one separately rather than repeating the same idea in different words.

    Try the lesson

    The start of the Setting business aims and objectives: Purpose of setting objectives lesson, made from checked teaching notes for this specification point.

    Have a go first

    A manufacturing company has recently updated its targets. What is a primary purpose of the business setting these clear objectives?

    Listen

    Setting objectives gives a business a clear sense of direction and turns its broad aims into targets that can be measured and reviewed. Objectives provide a benchmark for judging performance, so managers can compare actual sales, costs or output against the target and decide whether action is needed. They help coordinate departments, because everyone can work towards the same measurable goal, and they motivate staff when targets are challenging but achievable. Objectives also guide decision making and resource allocation, since money and time can be directed to the activities that matter most. In addition, they allow progress to be monitored over time, so a business can review whether its strategy is working and adjust plans if it is not. A strong answer earns marks for these points. Explains that objectives provide direction, turning a broad aim into a clear target for the business to pursue. Explains that objectives allow performance to be measured and reviewed against a benchmark, so progress can be judged. Explains that objectives help coordinate different parts of a business so that effort is focused on the same goal. Explains that objectives can motivate employees when they are clear, challenging and achievable. A common slip: Listing purposes without explaining them. Instead, develop each point, for example stating that measurement allows a business to compare actual performance with the target and act on any gap. Exam tip: Use connectives such as because, so that and which means to turn a point into an explanation.

    See it

    A top-down flowchart. At the top, a node labelled 'Broad aim' points down to a node labelled 'Clear measurable target'. From that target, five arrows lead to separate nodes: 'Direction for the business', 'Benchmark to measure and review performance', 'Coordinate departments towards same goal', 'Motivate staff when challenging but achievable', and 'Guide decision making and resource allocation'. From the 'Benchmark to measure and review performance' node, one further arrow leads to a final node labelled 'Review whether strategy is working and adjust plans'.
    It shows how a broad aim is turned into a clear measurable target, and the purposes that target then serves.

    Key words

    Say what each word means before you turn the card.

    Direction and focus

    Try answering aloud or in your head before turning the card.

    Measuring and reviewing performance

    Try answering aloud or in your head before turning the card.

    Coordination across a business

    Try answering aloud or in your head before turning the card.

    Motivation and decision making

    Try answering aloud or in your head before turning the card.

    See every definition
    Direction and focus
    Setting objectives gives a business a clear sense of direction and turns its broad aims into targets that can be measured and reviewed.
    Measuring and reviewing performance
    Objectives provide a benchmark for judging performance, so managers can compare actual sales, costs or output against the target and decide whether action is needed.
    Coordination across a business
    Objectives help coordinate departments, because everyone can work towards the same measurable goal.
    Motivation and decision making
    Objectives motivate staff when targets are challenging but achievable, and they guide decision making and resource allocation, since money and time can be directed to the activities that matter most.

    Label the diagram

    Some boxes have lost their names. Pick the right name for each number.

    The diagram again, with 3 boxes numbered instead of named. A top-down flowchart. At the top, a node labelled 'Broad aim' points down to a node labelled 'Clear measurable target'. From that target, five arrows lead to separate nodes: 'Direction for the business', 'Benchmark to measure and review performance', 'Coordinate departments towards same goal', 'Motivate staff when challenging but achievable', and 'Guide decision making and resource allocation'. From the 'Benchmark to measure and review performance' node, one further arrow leads to a final node labelled 'Review whether strategy is working and adjust plans'.
    • 1Box 1

    • 2Box 2

    • 3Box 3

    0 of 3 labelled

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