Do I need to be fluent in Welsh to pass this unit?

No, this unit is at Entry Level, so it is designed for beginners. You only need to learn and use simple phrases and vocabulary related to the workplace. The focus is on practical communication, not fluency.

What kind of workplace situations will I learn about?

You will learn how to greet customers or colleagues, answer the phone, ask for help, and understand basic instructions. The unit covers common scenarios like starting a shift, taking a break, or using office equipment.

How is this unit assessed?

Assessment is usually through practical tasks, such as role-playing a workplace conversation or completing a worksheet with vocabulary exercises. Your tutor will observe your ability to use Welsh in simulated work situations.

Can I use English words if I don't know the Welsh?

It's best to try using Welsh phrases you've learned, but using some English is acceptable at Entry Level if you're stuck. However, the goal is to use as much Welsh as possible to build confidence.

Will this help me get a job in Wales?

Yes, many employers in Wales value Welsh language skills, even at a basic level. This unit shows you can communicate in Welsh in a work context, which can be an advantage in customer service or public sector roles.

How long does it take to complete this unit?

The unit typically takes around 10-20 guided learning hours, depending on your pace. It can be studied as part of a longer course or as a standalone module.

Defnyddio’r Gymraeg yn y Gweithle: Arwyddion a Hysbysiadau Cyffredin

AGORED CYMRU

vocational

Mae'r elfen hon yn canolbwyntio ar ddadansoddi a chynhyrchu arwyddion a hysbysiadau cyffredin o fewn amgylchedd gwaith Cymraeg. Bydd dysgwyr yn ymarfer deall geirfa sylfaenol, strwythurau brawddegau syml, a chonfensiynau fformat wrth greu hysbysiadau ymarferol megis arwyddion diogelwch, cyfarwyddiadau ac arwyddion gwybodaeth.

Learning Outcomes

Assessment Guidance

Key Skills

Key Terms

Assessment Criteria

Assessment criteria

Agored Cymru Dyfarniad lefel Mynediad mewn Cymraeg ail iaith: Defnyddio’r Gymraeg yn y Gweithle

Topic Overview

This unit, 'Defnyddio’r Gymraeg yn y Gweithle' (Using Welsh in the Workplace), is designed for learners at Entry Level within the Agored Cymru QCF framework. It focuses on developing practical Welsh language skills for use in a work environment, such as greeting customers, answering the phone, and understanding basic workplace instructions. The unit is part of the broader ESOL & Literacy curriculum, but specifically targets Welsh as a second language, helping learners build confidence in using Welsh in real-world job settings.

Mastering this unit is important because it equips learners with the ability to communicate effectively in Welsh in the workplace, which is a valuable skill in Wales, especially in public-facing roles or organisations that promote bilingualism. The unit covers key vocabulary and phrases related to job roles, workplace objects, and common interactions. By the end, learners should be able to understand and use simple Welsh in routine tasks, contributing to their employability and integration into Welsh-speaking work environments.

This unit fits into the wider subject of ESOL & Literacy by bridging language learning with practical application. It assumes some basic knowledge of Welsh (e.g., greetings, numbers) and builds on that to include workplace-specific language. It is often taken alongside other Entry Level units in Welsh or ESOL, providing a stepping stone to higher-level qualifications in Welsh for the workplace.

Key Concepts

Core ideas you must understand for this topic

→Workplace greetings and introductions: Using phrases like 'Bore da' (Good morning), 'Sut mae?' (How are you?), and 'Fy enw i yw...' (My name is...).
→Understanding and giving simple instructions: Following commands like 'Eisteddwch' (Sit down) or 'Agorwch y drws' (Open the door).
→Workplace vocabulary: Names of common objects (e.g., 'cyfrifiadur' - computer, 'ffôn' - phone) and job titles (e.g., 'rheolwr' - manager, 'gweithiwr' - worker).
→Asking for help or clarification: Using phrases like 'Esgusodwch fi' (Excuse me) or 'Allwch chi helpu?' (Can you help?).
→Responding to basic requests: Saying 'Iawn' (Okay), 'Diolch' (Thank you), or 'Dim problem' (No problem).

Learning Objectives

What you need to know and understand

Deall a chreu arwyddion a hysbysiadau cyffredin mewn cyd-destun gwaith.(CILTBASR , CILTBASW)

Assessment Criteria

Key criteria assessors look for in your portfolio

Rhoi credyd am ddefnyddio geirfa briodol (e.e., 'allanfa', 'ystafell gyfarfod', 'dim ysmygu') yn gywir mewn arwyddion.
Rhoi credyd am ddewis y fformat cywir ar gyfer y math o hysbysiad (e.e., teitl, symbolau, pwyntiau bwled).
Rhoi credyd am ddefnyddio'r amser gorchmynnol (e.e., 'Gwisgwch...', 'Cadwch...') yn gywir wrth roi cyfarwyddiadau.

Assessment Guidance

Guidance for achieving higher grades

💡Dysgwch restr o'r arwyddion cyffredin a ddefnyddir mewn gweithleoedd Cymraeg, megis 'Peidiwch â rhedeg', 'Gwisgwch esgidiau pwrpasol'.
💡Wrth greu hysbysiad, meddyliwch am gynulleidfa a phwrpas: a oes angen iddo roi gwybodaeth, rhybuddio neu gyfarwyddo? Dewiswch y geirfa a'r tôn wedyn.
💡Practice speaking aloud regularly, even if it's just to yourself. This builds confidence and helps with pronunciation, which is key for the speaking assessment.
💡Learn vocabulary in context rather than in isolation. For example, practice phrases like 'Ble mae'r cyfrifiadur?' (Where is the computer?) instead of just memorising 'cyfrifiadur'.
💡Use visual aids like flashcards with pictures of workplace objects and their Welsh names. This helps with memory recall during assessments.

Common Mistakes

Common errors to avoid in your coursework

Camgyfieithu termau uniongyrchol o'r Saesneg, e.e., defnyddio 'stafell' yn lle 'ystafell'.
Anghofio treiglo enwau ar ôl arddodiaid, e.e., ysgrifennu 'Canolfan Cerddoriaeth' yn lle 'Canolfan Gerddoriaeth'.
Defnyddio brawddegau rhy gymhleth ar gyfer arwyddion, yn lle ymadroddion cryno.
Misconception: Welsh is only spoken in formal settings. Correction: In the workplace, Welsh is used informally too, such as in casual greetings or during breaks. The unit covers both formal and informal language appropriate for different situations.
Misconception: You need to be fluent to use Welsh at work. Correction: This unit is for beginners. It focuses on simple, key phrases that are easy to learn and use immediately, even with limited vocabulary.
Misconception: All workplaces use the same Welsh. Correction: Vocabulary can vary by industry (e.g., retail vs. office). The unit teaches adaptable phrases that can be applied across different work environments.

Frequently Asked Questions

Common questions students ask about this topic

Before You Start

Prior knowledge that will help with this topic

•Basic Welsh greetings and numbers (e.g., from Entry Level 1 or 2 Welsh courses).
•Understanding of simple sentence structures in Welsh (e.g., subject-verb-object order).
•Familiarity with common workplace roles and objects in English (to aid translation).

Key Terminology

Essential terms to know

Deall a chreu arwyddion a hysbysiadau cyffredin mewn cyd-destun gwaith.(CILTBASR , CILTBASW)

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Defnyddio’r Gymraeg yn y Gweithle: Arwyddion a Hysbysiadau Cyffredin

Assessment criteria

Topic Overview

Key Concepts

Learning Objectives

Assessment Criteria

Assessment Guidance

Common Mistakes

Frequently Asked Questions

Before You Start

Key Terminology

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