Defnyddio’r Gymraeg yn y Gweithle: Deall y SefydliadAgored Cymru QCF ESOL & Literacy Revision

    This element focuses on developing the learner's ability to comprehend written and spoken information about a specific workplace or organisation in Welsh.

    Topic Synopsis

    This element focuses on developing the learner's ability to comprehend written and spoken information about a specific workplace or organisation in Welsh. Learners will learn to recognise key vocabulary related to departments, job roles, and daily activities, and will then practise producing simple sentences and short descriptions to convey factual details about an organisation, such as its name, location, staff, and core functions. The practical application lies in enabling learners to function with basic Welsh in work contexts, from reading signs and notices to introducing their workplace to Welsh-speaking colleagues or visitors.

    Key Concepts & Core Principles

    Exam Tips & Revision Strategies

    Common Misconceptions & Mistakes to Avoid

    Examiner Marking Points

    Defnyddio’r Gymraeg yn y Gweithle: Deall y Sefydliad

    AGORED CYMRU
    vocational

    This element focuses on developing the learner's ability to comprehend written and spoken information about a specific workplace or organisation in Welsh. Learners will learn to recognise key vocabulary related to departments, job roles, and daily activities, and will then practise producing simple sentences and short descriptions to convey factual details about an organisation, such as its name, location, staff, and core functions. The practical application lies in enabling learners to function with basic Welsh in work contexts, from reading signs and notices to introducing their workplace to Welsh-speaking colleagues or visitors.

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    Learning Outcomes
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    Assessment Guidance
    5
    Key Skills
    1
    Key Terms
    5
    Assessment Criteria

    Assessment criteria

    Agored Cymru Dyfarniad lefel Mynediad mewn Cymraeg ail iaith: Defnyddio’r Gymraeg yn y Gweithle

    Topic Overview

    This unit, 'Defnyddio’r Gymraeg yn y Gweithle' (Using Welsh in the Workplace), is designed for learners at Entry Level within the Agored Cymru QCF framework. It focuses on developing basic Welsh language skills specifically for professional environments. You will learn to understand and use simple Welsh phrases, greetings, and vocabulary relevant to common workplace situations, such as introducing yourself, asking for help, and following basic instructions. The unit is practical and task-based, helping you build confidence in using Welsh in real-world work contexts.

    Mastering this unit is important because it supports the Welsh Government's goal of creating a bilingual workforce. Even at Entry Level, being able to use basic Welsh in the workplace can improve communication with Welsh-speaking colleagues and customers, and demonstrates respect for the Welsh language and culture. This unit also lays a foundation for further Welsh language learning, whether for personal development or career progression.

    Within the broader ESOL & Literacy curriculum, this unit integrates language skills with employability skills. It complements other units on communication and numeracy by applying them in a Welsh context. You will practice speaking, listening, reading, and writing in Welsh, but the focus is on oral communication and understanding simple written materials like signs, forms, and short messages.

    Key Concepts

    Core ideas you must understand for this topic

    • Basic greetings and introductions in Welsh (e.g., 'Bore da', 'Sut wyt ti?', 'Fi yw...')
    • Workplace vocabulary: common job titles, places in the workplace (e.g., swyddfa, cegin, ystafell gyfarfod), and everyday objects (e.g., cyfrifiadur, ffôn, papur)
    • Simple instructions and requests (e.g., 'Eisteddwch i lawr', 'Agorwch y drws', 'Ga i help?')
    • Numbers and time: telling the time, dates, and using numbers in work contexts (e.g., booking appointments, taking messages)
    • Politeness and formality: using 'chi' vs 'ti' appropriately, and phrases like 'Diolch', 'Os gwelwch yn dda'

    Learning Objectives

    What you need to know and understand

    • Deall gwybodaeth yn ymwneud â sefydliad.(CILTBASR ), Gallu cyflwyno gwybodaeth syml am sefydliad.(CILTBASS )

    Assessment Criteria

    Key criteria assessors look for in your portfolio

    • Award credit for demonstrating accurate comprehension of simple texts or spoken passages about an organisation, e.g. identifying the correct department from a description.
    • Look for the ability to extract key factual details (such as number of employees, opening hours, or services offered) and relay them in basic Welsh sentences.
    • When presenting information, credit correct use of relevant workplace vocabulary and appropriate mutations, even if sentence structures are very simple.
    • Assessors should note the learner's ability to use simple connectives (e.g. 'a', 'ond') to link pieces of information about an organisation.
    • In spoken tasks, award credit for clear pronunciation and use of polite forms (e.g. 'os gwelwch yn dda', 'diolch') when describing or asking about an organisation.

    Assessment Guidance

    Guidance for achieving higher grades

    • 💡Practise reading short workplace notices and emails in Welsh daily to build recognition of key organisational vocabulary.
    • 💡Prepare a short oral description of a familiar organisation (e.g. your own workplace) using sentence frames such as 'Enw'r sefydliad yw...' and 'Mae ... o weithwyr yma'.
    • 💡In listening comprehension tasks, underline keywords in the question first and listen for those specific details in the audio.
    • 💡When writing about an organisation, use a small set of reliable adjectives (mawr, bach, prysur, newydd) correctly mutated to add detail without overcomplicating your sentences.
    • 💡For role-play assessments, memorise a few polite phrases to buy thinking time, such as 'Un funud, os gwelwch yn dda' or 'Ga i feddwl am eiliad?'.
    • 💡Practice speaking aloud regularly. Even if you feel shy, saying the words out loud helps with pronunciation and confidence. Record yourself and compare with audio resources.
    • 💡Focus on key phrases for common workplace scenarios: answering the phone, greeting visitors, and asking for clarification. These are likely to be assessed in role-plays or oral tasks.
    • 💡Learn the patterns for forming questions and commands. For example, 'Ga i...?' (May I...?) and 'A allwch chi...?' (Can you...?) are versatile and show good understanding of polite requests.

    Common Mistakes

    Common errors to avoid in your coursework

    • Confusing formal and informal language registers when referring to people or departments, e.g. using 'ti' instead of 'chi' with a manager.
    • Incorrect mutation patterns after prepositions like 'yn' (e.g. saying 'yn Caerdydd' instead of 'yng Nghaerdydd').
    • Directly borrowing English workplace vocabulary without adapting to Welsh forms, such as 'office' instead of 'swyddfa'.
    • Mispronouncing Welsh job titles, which can lead to misunderstandings, especially with borrowings like 'rheolwr' (manager).
    • Omitting the verb 'mae' or using it in the wrong position when forming simple sentences about an organisation, e.g. 'Mae y cwmni yn fawr' instead of 'Mae'r cwmni'n fawr'.
    • Misconception: Welsh is only spoken in North Wales. Correction: Welsh is spoken across Wales, and many workplaces in South Wales, including Cardiff and Swansea, use Welsh regularly. The unit covers standard Welsh that is understood everywhere.
    • Misconception: You need to be fluent to use Welsh at work. Correction: This unit is for beginners. Even using simple greetings and phrases like 'Croeso' or 'Diolch' can make a positive impression. The focus is on functional language, not perfection.
    • Misconception: 'Chi' and 'ti' are interchangeable. Correction: 'Chi' is formal/plural and used with strangers, superiors, or in professional settings. 'Ti' is informal/singular, used with friends or colleagues you know well. Using the wrong form can seem rude or too familiar.

    Frequently Asked Questions

    Common questions students ask about this topic

    Before You Start

    Prior knowledge that will help with this topic

    • No prior knowledge of Welsh is required, but basic literacy in English (or another language) is helpful for understanding instructions.
    • Familiarity with basic workplace routines and vocabulary in English can support transfer of skills.
    • Completion of a general ESOL or literacy unit at Entry Level may be beneficial but is not essential.

    Key Terminology

    Essential terms to know

    • Deall gwybodaeth yn ymwneud â sefydliad.(CILTBASR ), Gallu cyflwyno gwybodaeth syml am sefydliad.(CILTBASS )

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