What kind of Welsh phrases will I learn in this unit?

You'll learn practical phrases for the workplace, such as greetings ('Bore da'), polite requests ('Ga i help, os gwelwch yn dda?'), and simple instructions ('Eisteddwch i lawr'). The focus is on everyday communication, not complex grammar.

Do I need to be fluent in Welsh to pass this unit?

No, this is an Entry Level qualification, so it's designed for beginners. You'll be assessed on your ability to use basic Welsh in routine work situations, like introducing yourself or asking for help. Fluency is not expected.

How is this unit assessed?

Assessment is usually through practical tasks, such as role-playing a workplace conversation, following a simple instruction in Welsh, or reading a short workplace notice. Your tutor will observe and record your performance.

Can I use English during the assessment?

The assessment is designed to test your Welsh skills, so you should try to use Welsh as much as possible. However, if you get stuck, using a few English words is acceptable as long as you show you can communicate in Welsh overall.

Will learning Welsh help me get a job in Wales?

Yes, many employers in Wales value Welsh language skills, especially in customer-facing roles, public services, and education. Even basic Welsh can make your CV stand out and help you serve Welsh-speaking customers better.

What topics are covered in the unit?

Topics include greetings and introductions, asking for and giving basic information, following simple instructions, using numbers and time, and understanding workplace signs and notices. All content is tailored to real work situations.

Defnyddio’r Gymraeg yn y Gweithle: Croesawu Cydweithwyr newydd

AGORED CYMRU

vocational

This subtopic focuses on equipping learners with the basic Welsh language skills necessary to welcome new colleagues in a workplace setting. Learners will practice appropriate greetings, introductions, and simple phrases to make newcomers feel comfortable. Additionally, they will learn how to give clear, basic directions and instructions to help new colleagues navigate the workplace environment.

Learning Outcomes

Assessment Guidance

Key Skills

Key Terms

Assessment Criteria

Assessment criteria

Agored Cymru Dyfarniad lefel Mynediad mewn Cymraeg ail iaith: Defnyddio’r Gymraeg yn y Gweithle

Topic Overview

This unit, 'Defnyddio’r Gymraeg yn y Gweithle' (Using Welsh in the Workplace), is designed for learners at Entry Level who are developing their Welsh as a second language skills. It focuses on practical, everyday Welsh used in work settings, such as greeting colleagues, understanding simple instructions, and responding to basic requests. The unit is part of the Agored Cymru QCF framework and is ideal for those working or planning to work in Welsh-speaking environments, helping to build confidence and basic communication skills.

The content covers key workplace scenarios, including introductions, asking for help, following safety instructions, and using polite forms like 'os gwelwch yn dda' (please) and 'diolch' (thank you). Learners will practice listening, speaking, and reading simple Welsh phrases relevant to their job roles. This unit is important because it supports bilingual working practices, promotes inclusion, and meets the Welsh Government's goal of increasing Welsh language use in the workplace.

Mastery of this unit provides a foundation for further Welsh language learning, such as progressing to Level 1 qualifications. It also enhances employability in sectors like retail, hospitality, healthcare, and public services where Welsh is valued. By the end of the unit, students should be able to use basic Welsh to communicate effectively in routine work situations.

Key Concepts

Core ideas you must understand for this topic

→Greetings and introductions: Using 'Bore da' (Good morning), 'Prynhawn da' (Good afternoon), and 'Sut mae?' (How are you?) to start conversations.
→Polite requests: Forming questions with 'Ga i...?' (Can I have...?) and using 'os gwelwch yn dda' (please) and 'diolch' (thank you).
→Following simple instructions: Understanding commands like 'Eisteddwch' (Sit down), 'Dewch yma' (Come here), and 'Agorwch y drws' (Open the door).
→Workplace vocabulary: Key terms such as 'swyddfa' (office), 'cyfarfod' (meeting), 'gwaith' (work), and 'cwsmer' (customer).
→Numbers and time: Using numbers 1-20 and phrases like 'amser cinio' (lunchtime) and 'dydd Llun' (Monday) for scheduling.

Learning Objectives

What you need to know and understand

Croesawu cydweithiwr/cydweithwyr newydd. (CILTBASS), Gwybod sut i roi cyfarwyddiadau syml i gydweithiwr/gydweithwyr newydd. (CILTBASS)

Assessment Criteria

Key criteria assessors look for in your portfolio

Award credit for demonstrating the ability to greet a new colleague using appropriate Welsh phrases (e.g., 'Croeso', 'Bore da', 'Prynhawn da').
Credit should be given for correctly introducing oneself and asking for the new colleague's name (e.g., 'Fy enw i yw...', 'Beth yw eich enw chi?').
Assessors should look for evidence of giving simple, clear directions using basic Welsh vocabulary (e.g., 'ewch i'r dde', 'rowch yma', 'drws nesaf').

Assessment Guidance

Guidance for achieving higher grades

💡Practice role-playing scenarios with a partner to build confidence in using Welsh in a workplace context.
💡Listen to audio recordings of Welsh greetings and directions to improve pronunciation.
💡Familiarize yourself with workplace vocabulary such as departments, roles, and common objects.
💡Practice listening to Welsh workplace dialogues online or via apps. Focus on understanding key words rather than every word – this mirrors real workplace listening tasks.
💡When speaking, don't worry about perfect pronunciation; clarity is more important. Use simple sentences like 'Mae'n ddrwg gen i' (I'm sorry) if you make a mistake.
💡In reading tasks, look for cognates (words similar to English) like 'swyddfa' (office) and 'cyfrifiadur' (computer) to help decode meaning.

Common Mistakes

Common errors to avoid in your coursework

Confusing formal and informal 'you' (chi vs ti) when addressing colleagues.
Mispronouncing key Welsh greetings, leading to misunderstanding.
Using English word order instead of Welsh syntax (e.g., 'Mae’r swyddfa yn fawr' instead of 'Mae’r swyddfa’n fawr').
Misconception: Welsh is only spoken in formal settings. Correction: In the workplace, Welsh is often used informally for greetings and small talk, so learners should practice both formal and informal registers.
Misconception: You must be fluent to use Welsh at work. Correction: Entry Level focuses on basic phrases; even simple Welsh is appreciated and helps create a bilingual environment.
Misconception: Mutations are not important at Entry Level. Correction: Basic mutations, like 'i Gaerdydd' (to Cardiff) after 'i', are part of common phrases and should be learned as set expressions.

Frequently Asked Questions

Common questions students ask about this topic

Before You Start

Prior knowledge that will help with this topic

•Basic familiarity with the Welsh alphabet and pronunciation.
•Understanding of simple greetings and numbers 1-10.
•No formal prior Welsh qualification is required, but some exposure to the language is helpful.

Key Terminology

Essential terms to know

Croesawu cydweithiwr/cydweithwyr newydd. (CILTBASS), Gwybod sut i roi cyfarwyddiadau syml i gydweithiwr/gydweithwyr newydd. (CILTBASS)

Ready to learn?

AI-powered learning tailored to this unit

Defnyddio’r Gymraeg yn y Gweithle: Croesawu Cydweithwyr newydd

Assessment criteria

Topic Overview

Key Concepts

Learning Objectives

Assessment Criteria

Assessment Guidance

Common Mistakes

Frequently Asked Questions

Before You Start

Key Terminology

Ready to learn?

Related Topics in AGORED CYMRU vocational ESOL & Literacy

Defnyddio’r Gymraeg yn y Gweithle: Arwyddion a Hysbysiadau Cyffredin

Defnyddio’r Gymraeg yn y Gweithle: Ceisiadau ac Anghenion