What kind of Welsh phrases will I learn in this unit?

You'll learn practical phrases for the workplace, such as greeting colleagues ('Bore da'), asking for help ('Allwch chi helpu fi?'), and following instructions ('Eisteddwch'). The focus is on simple, everyday language you can use immediately in a job setting.

Do I need to be fluent in Welsh to pass this unit?

No, this is an Entry Level unit, so no prior Welsh is required. You'll start from basics like greetings and simple vocabulary. The goal is to build confidence, not fluency.

How is this unit assessed?

Assessment is usually through practical tasks, such as role-playing a workplace conversation or following spoken instructions. You may also complete a short written task, like filling in a simple form in Welsh.

Can I use English in the assessment?

The assessment is designed to test your Welsh skills, so you should aim to use Welsh as much as possible. However, using a few English words for clarity is acceptable at Entry Level, as long as you demonstrate understanding of key Welsh phrases.

What jobs might require Welsh language skills?

Many jobs in Wales, especially in the public sector (e.g., local government, health) and customer service (e.g., retail, tourism), value Welsh. Even basic skills can be a plus on your CV.

How can I practice Welsh outside of class?

Try listening to Welsh radio stations like BBC Radio Cymru, or use apps like Duolingo for vocabulary. You can also practice with colleagues or friends who speak Welsh, even if it's just saying 'Bore da' each morning.

Defnyddio’r Gymraeg yn y Gweithle: Cyflwyno Pobl, a Chyd-destunau Cymdeithasol

AGORED CYMRU

vocational

This element focuses on developing the ability to introduce people appropriately in Welsh within a workplace setting, incorporating both formal and informal registers. It also covers the use of essential social vocabulary to engage in basic interactions, fostering confidence in bilingual professional environments. Practical application includes simulating introductions during meetings, client interactions, and team gatherings.

Learning Outcomes

Assessment Guidance

Key Skills

Key Terms

Assessment Criteria

Assessment criteria

Agored Cymru Dyfarniad lefel Mynediad mewn Cymraeg ail iaith: Defnyddio’r Gymraeg yn y Gweithle

Topic Overview

This unit, 'Defnyddio’r Gymraeg yn y Gweithle' (Using Welsh in the Workplace), is designed for learners at Entry Level within the Agored Cymru QCF framework. It focuses on developing basic Welsh language skills specifically for workplace contexts, such as greeting colleagues, understanding simple instructions, and responding to common requests. The unit is part of the broader ESOL & Literacy curriculum, but tailored for Welsh as a second language, helping learners build confidence in using Welsh in real-world employment settings.

Mastering this unit is crucial for learners aiming to work in Wales, where Welsh language skills are increasingly valued in customer service, public sector roles, and bilingual workplaces. It covers essential vocabulary and phrases for tasks like answering the phone, taking messages, and describing job roles. By the end of the unit, students should be able to communicate simple information in Welsh, understand basic workplace signs, and follow short spoken instructions, laying a foundation for further language development.

This unit fits into the wider subject by bridging language learning with practical application. It complements other ESOL & Literacy units by reinforcing communication skills in a vocational context. For learners progressing to higher levels, this unit provides the building blocks for more complex workplace interactions, such as participating in meetings or writing emails in Welsh.

Key Concepts

Core ideas you must understand for this topic

→Greetings and introductions: Using phrases like 'Bore da' (Good morning) and 'Sut wyt ti?' (How are you?) in workplace settings.
→Following simple instructions: Understanding commands such as 'Eisteddwch' (Sit down) or 'Agorwch y drws' (Open the door).
→Workplace vocabulary: Key terms for job titles (e.g., 'rheolwr' - manager), objects (e.g., 'cyfrifiadur' - computer), and locations (e.g., 'swyddfa' - office).
→Asking for help: Phrases like 'Allwch chi helpu fi?' (Can you help me?) and 'Dw i ddim yn deall' (I don't understand).
→Responding to common requests: Using 'Iawn' (Okay) or 'Dim problem' (No problem) to acknowledge tasks.

Learning Objectives

What you need to know and understand

Gwybod sut i gyflwyno pobl.(CILTBASU , CILTBASS), Defnyddio geirfa mewn cyd-destun cymdeithasol.(CILTBASS)

Assessment Criteria

Key criteria assessors look for in your portfolio

Award credit for demonstrating correct use of introductory phrases such as 'Dyma...' and 'Hoffwn i gyflwyno...' in role-play assessments.
Assessors should look for appropriate register selection (formal/informal) based on the social context simulated.
Evidence must show accurate use of at least 5 social vocabulary items from the specified list (e.g., 'bore da', 'diolch', 'hwyl fawr').

Assessment Guidance

Guidance for achieving higher grades

💡In role-play tasks, pause briefly before responding to ensure you select the correct level of formality based on the scenario brief.
💡Prepare a set of versatile social phrases that can be used across multiple contexts, such as 'Sut dych chi heddiw?' and 'Mae'n ddrwg gen i'.
💡Practice listening to short audio clips of workplace conversations. In the assessment, you may hear a simple instruction like 'Agorwch y ffenest' (Open the window) and need to respond appropriately.
💡Use flashcards for key vocabulary. Focus on words that appear in common workplace scenarios, such as 'ffôn' (phone), 'neges' (message), and 'cyfarfod' (meeting).
💡When speaking, keep sentences short and simple. For example, 'Dw i'n gweithio yn y swyddfa' (I work in the office) is sufficient. Don't try to use complex grammar.

Common Mistakes

Common errors to avoid in your coursework

Confusing the mutations after 'dyma' and 'dacw' when introducing individuals (e.g., 'Dyma John' but 'Dyma Siȃn' with no mutation for some names).
Using inappropriate forms of address, such as informal 'ti' with a managing director when formal 'chi' is required.
Omitting essential responses like 'Diolch' or 'Croeso' after an introduction, leading to incomplete social exchanges.
Misconception: Welsh is only spoken in North Wales. Correction: Welsh is spoken across Wales, and workplace Welsh varies regionally. This unit covers standard phrases understood throughout Wales.
Misconception: You need perfect pronunciation to be understood. Correction: At Entry Level, clarity is more important than perfection. Focus on key sounds like 'll' and 'ch', but don't worry about accent.
Misconception: Workplace Welsh is the same as everyday Welsh. Correction: Workplace Welsh includes formal phrases (e.g., 'Croeso' for 'Welcome') and specific vocabulary (e.g., 'archeb' for 'order') not used in casual conversation.

Frequently Asked Questions

Common questions students ask about this topic

Before You Start

Prior knowledge that will help with this topic

•Basic Welsh alphabet and pronunciation: Understanding how to say letters like 'w' and 'y' in Welsh.
•Simple greetings: Knowing 'Helo' (Hello) and 'Hwyl' (Goodbye) before learning workplace-specific phrases.
•Numbers 1-10: Useful for taking messages or giving times (e.g., 'tri o'r gloch' - three o'clock).

Key Terminology

Essential terms to know

Gwybod sut i gyflwyno pobl.(CILTBASU , CILTBASS), Defnyddio geirfa mewn cyd-destun cymdeithasol.(CILTBASS)

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Defnyddio’r Gymraeg yn y Gweithle: Cyflwyno Pobl, a Chyd-destunau Cymdeithasol

Assessment criteria

Topic Overview

Key Concepts

Learning Objectives

Assessment Criteria

Assessment Guidance

Common Mistakes

Frequently Asked Questions

Before You Start

Key Terminology

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Related Topics in AGORED CYMRU vocational ESOL & Literacy

Defnyddio’r Gymraeg yn y Gweithle: Arwyddion a Hysbysiadau Cyffredin

Defnyddio’r Gymraeg yn y Gweithle: Ceisiadau ac Anghenion

Defnyddio’r Gymraeg yn y Gweithle: Croesawu Cydweithwyr newydd