What should I focus on for The Institute of the Motor Industry End-Point Assessment Motor Vehicle & Transport?

When answering assessment questions, always refer to specific legislation by its full name (e.g., Control of Substances Hazardous to Health Regulations 2002) to show detailed understanding.

What should I focus on for The Institute of the Motor Industry End-Point Assessment Motor Vehicle & Transport? (2)

In practical assignments, demonstrate a thorough pre-work check of PPE and vehicle protection, and clearly explain your choices; an assessor will be observing and making notes.

What should I focus on for The Institute of the Motor Industry End-Point Assessment Motor Vehicle & Transport? (3)

If asked to identify hazards, list everything you can see or anticipate, even if it seems obvious; this demonstrates comprehensive awareness and often secures more marks.

What should I focus on for The Institute of the Motor Industry End-Point Assessment Motor Vehicle & Transport? (4)

Link your answers back to personal responsibility: always mention your duty of care to yourself, colleagues, and customers, and the importance of following workplace policies.

What should I focus on for The Institute of the Motor Industry End-Point Assessment Motor Vehicle & Transport? (5)

For health and safety exam questions, structure answers to include: the hazard, the risk, who might be harmed, existing control measures, and any further actions needed. This mirrors a real risk assessment and shows depth of knowledge.

What are common mistakes in The Institute of the Motor Industry End-Point Assessment Motor Vehicle & Transport?

Learners often assume that any type of glove is suitable for all tasks, failing to distinguish between cut-resistant gloves for bodywork and chemical-resistant gloves for handling adhesives or solvents.

What are common mistakes in The Institute of the Motor Industry End-Point Assessment Motor Vehicle & Transport? (2)

Many forget that good housekeeping includes immediate clean-up of spills to prevent slips and trips, or they leave tools and equipment on the floor creating trip hazards.

What are common mistakes in The Institute of the Motor Industry End-Point Assessment Motor Vehicle & Transport? (3)

A common error is misunderstanding the difference between hazards and risks; for example, identifying 'airbag deployment' as a hazard rather than the undeployed airbag itself as the hazard with deployment as the risk.

Motor Vehicle & Transport

The Institute of the Motor Industry

Vocational

Specification: 500/8345/4

The THE-INSTITUTE-OF-THE-MOTOR-INDUSTRY Vocational Motor Vehicle & Transport specification covers 475 topics with 0 learning objectives (500/8345/4). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

This subject will help you develop key knowledge and skills required for exam success.

475

Units

Learning Outcomes

3761

Assessment Guidance

4104

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Qualification Units

475 units

Knowledge of Health, Safety and Good Housekeeping in the Automotive Environment

This subtopic covers the essential health, safety, and housekeeping practices required in an automotive accident repair environment. Learners will understand how to select and use personal protective equipment (PPE) and vehicle protective equipment, maintain a clean and organised workspace, and comply with key legislation such as the Health and Safety at Work Act 1974 and COSHH. Effective application of these principles minimises risks, prevents accidents, and ensures a professional working standard.

IMI Level 3 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Principles (VRQ), IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Body Principles (VRQ) +23 more

211 guidance points26 criteria

Introduction to the Retail Automotive Maintenance and Repair Industry

This subtopic introduces learners to the structure and scope of the retail automotive maintenance and repair industry, covering the variety of organisations from main dealers to independent workshops, the diverse vehicle types including cars, motorcycles, and heavy goods vehicles, and the range of technical roles like vehicle technicians alongside non-technical roles such as service advisors. A solid grasp of this foundational knowledge is essential for progressing to more specialised technical units and understanding the career pathways available.

IMI Level 1 Award in Vehicle Maintenance (VRQ), IMI Level 1 Certificate In Automotive Refinishing (VRQ), IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ) +13 more

107 guidance points16 criteria

Knowledge of Diagnosis and Rectification of Heavy Transmission and Driveline Faults

This element explores the intricate operation of heavy vehicle transmission and driveline systems, encompassing manual, automatic, and automated manual gearboxes alongside clutches, torque converters, differentials, drive shafts, and axles. It provides the essential knowledge for methodical fault diagnosis using symptoms, technical data, and diagnostic tools, and the competence to carry out safe, effective rectification procedures in line with manufacturer specifications.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence

14 guidance points2 criteria

Knowledge in Monitoring Procedures to Control Risk to Health and Safety

This subtopic equips supervisors within the vehicle fitting industry with essential knowledge for implementing and monitoring health and safety procedures. It covers relevant legislation such as the Health and Safety at Work etc. Act 1974, workplace policies, risk assessment, and the critical role of supervision in controlling hazards. Learners will understand how to apply monitoring techniques to ensure compliance and foster a safety culture, directly impacting the reduction of workplace incidents and legal liabilities.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Principles (VRQ), IMI Level 4 Diploma in Vehicle Maintenance & Repair Competence

16 guidance points2 criteria

Repairing Major Damage To Vehicle Body Panels

This element focuses on the advanced skills required to assess, reshape, and reinstate vehicle body panels with major collision damage, using specialist equipment and techniques such as panel beating, heat application, and pulling. Learners must demonstrate a thorough understanding of metal properties, structural integrity, and manufacturer repair methods to restore panels to a safe, dimensionally accurate, and aesthetically acceptable state, ensuring compliance with vehicle safety standards.

IMI Level 3 Diploma in Multi-Skilled Vehicle Collision Repair

8 guidance points

Knowledge of Applying Fillers and Foundation Materials

This element develops the learner's ability to identify vehicle body surfaces that require foundation materials, such as fillers and primers, prior to refinishing. It covers the selection, mixing, and application techniques for fillers and foundation materials, ensuring proper adhesion, corrosion protection, and surface leveling, which are critical for achieving a high-quality paint finish in vehicle accident repair.

IMI Level 2 Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 1 Diploma In Automotive Refinishing (VRQ), IMI Level 1 Certificate In Automotive Refinishing (VRQ)

24 guidance points3 criteria

Cargo Refrigeration EC 842 2006

This element covers the principles of automotive refrigerated cargo system operation, the characteristics and environmental impact of fluorinated greenhouse gas refrigerants, and the legal framework of Regulation (EC) No 842/2006 and Directive 2006/40/EC. It also develops practical competence in refrigerant recovery, cylinder handling, service port connection and disconnection, and recovery set operation, ensuring compliance and safety in refrigeration servicing.

IMI Level 3 Award in Cargo Refrigerant Handling (EC842-2006) (VRQ)

12 guidance points

Competency in a motor Vehicle Body Adhesive Bonding Operations

This subtopic focuses on developing practical competence in applying structural adhesives for vehicle body repair, a critical skill in modern collision repair where bonding often replaces traditional welding. It covers the entire process from safe preparation and material selection to precise application and post-bond inspection, ensuring repairs meet manufacturer specifications and roadworthiness standards. The emphasis is on working methodically, using technical data, and maintaining accurate records to guarantee the integrity and safety of the vehicle structure.

IMI Level 2 Diploma in Vehicle Accident Repair Body Competence , IMI Level 3 Diploma in Vehicle Accident Repair Body Competence , IMI Level 2 Diploma in Body Building Competence

30 guidance points3 criteria

Competency in Diagnosing and Rectifying Light Vehicle Chassis System Faults

This subtopic focuses on the practical competencies required to diagnose and rectify faults in light vehicle chassis systems, including suspension, steering, and braking components. It emphasises safe working practices, effective use of diagnostic information, and correct tool usage to ensure accurate fault finding and rectification. Learners will also develop skills in recording findings and making appropriate recommendations for maintenance or repair.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Competence

8 guidance points

Applying Fillers And Foundation Materials

This subtopic focuses on the critical skills of preparing vehicle surfaces and applying fillers and foundation materials to restore panels to a flawless condition before topcoat application. Learners must demonstrate an understanding of material properties, correct mixing ratios, and application techniques to ensure adhesion, contour accuracy, and long-term durability. Practical competence involves assessing surface imperfections, selecting appropriate products, and executing the process to meet industry standards for a smooth, defect-free substrate.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

10 guidance points

Knowledge of Employee Rights and Responsibilities for the Automotive Sector

This element equips learners with a foundational understanding of the mutual rights and responsibilities between employers and employees in the automotive sector, emphasising the critical role of health, safety, and security procedures. It contextualises the learner's own job role within the wider automotive industry, ensuring they can align personal conduct with organisational policies and statutory regulations. Mastery of this knowledge underpins professional behaviour, legal compliance, and career progression in automotive workplaces.

IMI Level 2 Award In Knowledge of Employee Rights and Responsibilities for the Automotive Sector (VRQ)

9 guidance points

Competency in Health, Safety and Good Housekeeping in the Automotive Environment

This subtopic focuses on establishing and maintaining a safe and professional working environment within the vehicle accident repair industry. Learners must demonstrate consistent application of personal protective equipment, vehicle protection, effective housekeeping, and proactive hazard management. Competence ensures compliance with legal standards, minimises risks to people and property, and upholds the reputation of the business.

IMI Level 3 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Competence , IMI Level 2 Diploma in Motorcycle Maintenance and Repair Competence , IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Competence +4 more

60 guidance points7 criteria

Braking System Components and Maintenance

This subtopic introduces learners to the fundamental components of vehicle braking systems, including discs, drums, pads, shoes, hydraulic circuits, and basic electronic aids, and explains how these components interact to safely decelerate and stop a vehicle using friction and hydraulic pressure. Learners will develop the knowledge required to identify and describe braking system parts and their functions, as well as the practical skills to safely perform routine inspection, maintenance, and replacement tasks in line with manufacturer specifications and health and safety requirements.

IMI Level 1 Diploma in Automotive Maintenance , IMI Level 1 Certificate in Automotive Maintenance, IMI Level 1 Award in Automotive Maintenance

20 guidance points3 criteria

Adhesive Bonding and Mechanical Fastening

This subtopic covers the principles and practical application of adhesive bonding and mechanical fastening methods in vehicle body repair. Learners will understand why these joining techniques are critical for maintaining structural integrity and corrosion resistance in modern vehicle construction, and they will develop the hands-on skills to correctly select and apply adhesives, rivets, clinching, and other fasteners when replacing or repairing vehicle panels.

IMI Level 1 Diploma in Vehicle Accident Repair , IMI Level 1 Certificate in Vehicle Accident Repair , IMI Level 1 Award in Vehicle Accident Repair

27 guidance points3 criteria

Calibrating Advanced Driver Assistance System (ADAS) Components

This topic focuses on the essential knowledge and practical skills required to calibrate Advanced Driver Assistance System (ADAS) components after vehicle repairs, ensuring systems like adaptive cruise control and lane keeping assist function correctly. Learners will understand safety protocols, specialist tools, and manufacturer procedures, enabling them to restore vehicle safety and compliance with industry standards.

IMI Level 2 Technical Specialist in Advanced Driver Assistance Systems (ADAS) Calibration (Award), IMI Level 3 Technical Specialist in Diagnosing, Rectifying and Recalibrating Advanced Driver Assistance System (ADAS) Components (Award)

21 guidance points2 criteria

Competency in Diagnosing and Rectifying Motorcycle Chassis System Faults

This subtopic focuses on developing hands-on competence in systematically diagnosing and rectifying faults in motorcycle chassis systems, including frame, suspension, steering, and braking components. It emphasises safe working practices, correct use of technical data and equipment, and thorough post-repair testing to ensure roadworthiness and compliance with manufacturer specifications. Mastery of these skills is crucial for professional motorcycle technicians, ensuring reliable and safe vehicle operation.

IMI Level 3 Diploma in Motorcycle Maintenance and Repair Competence

8 guidance points

Knowledge of Motor Vehicle Construction and Materials

This element equips learners with essential knowledge of the diverse materials—such as high-strength steels, aluminium alloys, and composites—used in modern vehicle construction. It explores how material properties influence body design, fabrication methods, and crashworthiness, underpinning safe and effective vehicle accident repair. A thorough understanding of these concepts is critical for assessing collision damage and ensuring repairs restore structural integrity without compromising vehicle safety systems.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Body Technology (VRQ) +1 more

23 guidance points4 criteria

Advanced Driver Assistance Systems (ADAS) Awareness

This element introduces learners to the fundamentals of Advanced Driver Assistance Systems and their safety implications when working in proximity to vehicles equipped with these technologies. It covers identification, potential hazards, and safe working procedures to prevent accidental activation or damage during maintenance or repair. Understanding these principles is essential for ensuring personal safety and preserving system integrity in automotive workshops.

IMI Level 1 Award in Advanced Driver Assistance Systems (ADAS) Awareness

8 guidance points

Preparing Heavy Electric/Hybrid Vehicles for Repair

This subtopic focuses on the essential procedures for safely preparing heavy electric/hybrid vehicles for maintenance and repair, including understanding high-voltage system components, hazard identification, risk mitigation, isolation, and system reinstatement. It equips learners with the knowledge and practical skills to ensure personal and public safety when working with high-energy electrical systems.

IMI Level 2 Technical Specialist in Preparing Heavy Electric/Hybrid Vehicles for Repair (Award)

12 guidance points

Competency in Enhancing Vehicle Electrical Systems

This subtopic focuses on the practical competence required to safely and effectively enhance vehicle electrical systems, such as installing aftermarket accessories or upgrading components. It emphasises adherence to health and safety regulations, correct use of wiring diagrams and technical data, and proficient tool usage. Successful application ensures modifications meet manufacturer specifications and industry standards, leading to reliable and safe vehicle operation.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Competence

9 guidance points

Introduction to Applying Aerosol Primers

This element introduces learners to the fundamental knowledge and practical skills required for applying aerosol primers in automotive refinishing. It covers the purpose and types of primers, safe handling and usage of aerosol products, and the step-by-step technique for achieving a uniform primer coat ready for topcoat application. Proficiency in this area is essential for effective surface preparation, corrosion protection, and paint adhesion in minor vehicle repair and maintenance tasks.

IMI Entry Level 3 Award Introduction to Automotive Maintenance and Repair, IMI Entry Level 3 Diploma Introduction to Automotive Maintenance and Repair , IMI Entry Level 3 Certificate Introduction to Automotive Maintenance and Repair

28 guidance points3 criteria

Competence in the Techniques Used to Identify Faults and Assess Component Condition in Vehicle Systems

This element focuses on the systematic inspection and diagnostic techniques required to evaluate the condition of mechanical, electrical, and structural components on classic vehicles. It develops the competence to safely use specialist tools and reference materials to pinpoint faults, assess wear and damage, and determine restoration viability. Mastery ensures accurate condition reports and informed restoration planning.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

7 guidance points

IMI Level 2 Autocare Technician End Point Assessment - Core Content

The IMI Level 2 Autocare Technician End-Point Assessment Core Content evaluates learners' ability to integrate theoretical understanding with hands-on practical skills in a real or simulated workplace environment. Apprentices must demonstrate safe, efficient, and customer-focused performance across a range of vehicle maintenance and repair tasks as defined by the apprenticeship standard.

IMI Level 2 Autocare Technician End Point Assessment

4 guidance points

Electric/Hybrid Vehicle Hazard Management for Emergency and Recovery Personnel

This element equips emergency and recovery personnel with critical knowledge to identify various electric/hybrid vehicle types, comprehend the unique high-energy electrical hazards they pose, and implement safe working practices during incident response, transport, and storage. Emphasis is placed on risk mitigation strategies to prevent electric shock, fire, and chemical exposure, aligning with IMI standards and industry best practice for operational safety. Personnel learn to apply manufacturer-specific emergency response guides, ensuring they can manage scenes effectively while minimising danger to themselves and the public.

IMI Level 2 Award in Electric/Hybrid Vehicle Hazard Management for Emergency and Recovery Personnel

8 guidance points

Knowledge in Enhancing Vehicle Electrical Systems

This subtopic covers the principles behind aftermarket electrical enhancements in vehicles, including their operation, installation procedures, and post-fit validation. Learners gain practical knowledge of integrating components like upgraded lighting, audio, and security systems while adhering to safety and manufacturer guidelines. It ensures technicians can diagnose issues in existing electrical circuits when adding enhancements and verify correct functionality after installation.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ), IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Competence

14 guidance points2 criteria

Competency in Liaising with Vehicle Product Manufacturers and Suppliers on Technical Matters

This subtopic focuses on developing the advanced communication and information management skills required to effectively liaise with vehicle manufacturers and suppliers. It covers the systematic acquisition, validation, and dissemination of up-to-date technical data, as well as the professional reporting of supply chain issues such as delays and quality defects. Mastery of these competencies ensures timely, accurate decision-making and maintains compliance with industry standards in complex vehicle repair and maintenance environments.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Competence

8 guidance points

Competency in Inspection, Testing and Replacement of Vehicle Batteries and Related Components

This element focuses on developing the practical competency to safely inspect, test, and replace vehicle batteries and associated components. Learners will apply diagnostic procedures to assess battery condition, interpret test results, and carry out removal and replacement in line with manufacturer specifications, health and safety regulations, and environmental guidelines.

IMI Level 2 Diploma in Vehicle Inspection (VRQ), IMI Level 2 Diploma in Vehicle Fitting Competence

17 guidance points2 criteria

Competency in Appraising Vehicles For Part Exchange

This subtopic develops the learner's ability to systematically inspect and evaluate vehicles offered as part exchange, determining their mechanical and cosmetic condition, market valuation, and sales potential. It covers the practical appraisal process and the interpersonal skills required to present findings effectively to customers, supporting transparent and profitable negotiations.

IMI Level 3 Diploma in Vehicle Sales Competence

8 guidance points

Knowledge in Conducting Diagnostic Consultations with Customers in Motor Vehicle Environments

This element focuses on the essential interpersonal and professional skills required for conducting accurate diagnostic consultations with customers in motor vehicle service settings. Learners must develop the ability to extract comprehensive symptom descriptions from customers using effective questioning and active listening, while presenting technical information clearly and empathetically. Mastery of these skills ensures customer confidence, accurate fault diagnosis, and adherence to industry standards for service excellence.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Principles (VRQ), IMI Level 4 Diploma in Vehicle Maintenance & Repair Competence

16 guidance points2 criteria

Knowledge in Diagnosis and Rectification of Light Vehicle Chassis Faults

This element covers the theoretical principles and practical techniques for diagnosing and rectifying faults in light vehicle chassis systems, including suspension, steering, brakes, wheels and tyres. It equips learners with the knowledge to systematically identify system malfunctions, interpret diagnostic data, and perform corrective procedures to restore vehicle safety and performance. Practical application involves using manufacturer specifications, diagnostic equipment, and logical fault-finding processes in a workshop environment.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Competence

10 guidance points2 criteria

Competency in Identifying and Agreeing Motor Vehicle Customer Service Needs

This element focuses on the critical front-line competencies required for effective customer interaction in a vehicle fitting supervisory role. It encompasses the structured gathering of technical and service-related customer requirements, clear communication of repair options and implications, formal agreement of work scope, and accurate documentation within organisational systems. Mastery ensures customer satisfaction, legal compliance, and operational efficiency.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Competence

8 guidance points

Competency in Conducting Pre and Post Work Vehicle Inspections on Commercial Vehicles

This topic covers conducting pre and post work vehicle inspections on commercial vehicles. It includes safety, using information, tools, and equipment, and recording findings with recommendations. Inspections ensure vehicle roadworthiness and compliance.

IMI Level 3 Diploma in Body Building Competence

6 guidance points

Competence in Carrying Out Non-Structural Minor Internal and External Caravan and Motorhome Repairs

This element focuses on developing the practical skills to perform minor, non-structural repairs on caravan and motorhome interiors and exteriors, ensuring safety and adherence to manufacturer specifications. It emphasizes the correct use of tools and materials to remedy common defects, while maintaining the vehicle's integrity and appearance. Proper documentation and the ability to make sound recommendations post-repair are integral to professional practice.

IMI Level 2 Diploma in Caravan and Motorhome Maintenance and Repair , IMI Level 3 Diploma in Caravan and Motorhome Maintenance and Repair

14 guidance points2 criteria

Conduct and Report on Periodic Vehicle Maintenance and Inspection

This element focuses on the practical skills and underpinning knowledge required to safely conduct routine vehicle maintenance and inspections, following manufacturer guidelines and workplace procedures. Learners must demonstrate competence in identifying common vehicle components, using appropriate tools and equipment, and accurately reporting any defects or issues found, which is essential for vehicle roadworthiness and customer safety.

IMI Level 1 Certificate in Carrying out Periodic Vehicle Maintenance and Inspection

8 guidance points

Knowledge of Diagnosis and Rectification of Lift Truck Electrical Units and Component Faults

This element equips learners with the ability to systematically diagnose and repair electrical faults on lift trucks, covering principles from basic circuitry to complex electronic control units. Mastery includes interpreting wiring diagrams, using diagnostic tools, and applying safe working practices to ensure compliance with manufacturer specifications and health and safety regulations. Practical application involves efficiently restoring functionality while minimising downtime in demanding industrial environments.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Lift Truck Maintenance and Repair Competence

12 guidance points2 criteria

Electric/Hybrid Vehicle Routine Maintenance Activities

This element covers essential, non-high-voltage routine maintenance activities on electric and hybrid vehicles, including safe system identification, hazard awareness, risk management, and correct preparation procedures. Learners must demonstrate the ability to safely carry out tasks such as fluid checks, brake inspections, and cabin filter replacements without exposing themselves or others to high-voltage dangers.

IMI Level 3 Technical Specialist in Electric/Hybrid Vehicle System Repair and Replacement (Award), IMI Level 2 Technical Specialist in Electric/Hybrid Vehicle Routine Maintenance Activities (Award)

18 guidance points2 criteria

Employment Rights and Responsibilities in the Passenger Transport Sector

This element explores the statutory and contractual employment rights and responsibilities of both employees and employers in the passenger transport sector. It examines how these rights affect daily operations, safety compliance, and workforce management within bus and coach engineering and maintenance environments.

IMI Level 2 Diploma in Principles of Bus and Coach Engineering and Maintenance (Mechanical) (VRQ)

4 guidance points

Competency in Applying Fillers and Foundation Materials

This subtopic covers the essential skills and knowledge required to safely and effectively prepare vehicle surfaces and apply filler and foundation materials in accident repair. It emphasises correct identification of substrate types, mixing and application techniques, and achieving a smooth, paint-ready surface while adhering to health and safety regulations. Learners will demonstrate competence in using specialist tools like body files, sanding blocks, and spray equipment to restore vehicle contours and ensure corrosion protection.

IMI Level 2 Diploma in Vehicle Accident Repair Paint Competence

8 guidance points

Diagnosis, Testing and Repair of Electric/Hybrid Vehicles and Components

This subtopic equips technicians with the theoretical knowledge and practical skills required to safely diagnose, test, and repair high-voltage (HV) systems in electric and hybrid vehicles. It covers essential electrical principles, hazard awareness, risk reduction, and first aid specific to live HV work, ensuring compliance with industry standards. The focus is on applying these competencies correctly in a workshop environment to maintain safety and restore vehicle functionality.

IMI Level 4 Award in the Diagnosis, Testing and Repair of Electric/Hybrid Vehicles and Components

10 guidance points

Principles Of Cycle Frame Alignment And Cycle Frame Geometrics

This subtopic examines how frame geometry parameters like head tube angle, fork rake, chainstay length, and bottom bracket drop directly influence a cycle's handling, stability, and rider comfort. Learners will develop precision skills in measuring frame alignment using specialist tools such as surface tables, alignment gauges, and digital protractors, while interpreting tolerances to assess structural integrity. The content emphasises the interplay between material properties, intended use, and rider biomechanics in achieving optimal geometric configuration and safe frame construction.

IMI Level 3 Award in Cycle Frame Building (VRQ), IMI Level 3 Certificate in Cycle Maintenance (VRQ)

14 guidance points2 criteria

Health and Safety Practices in Vehicle Maintenance

This subtopic focuses on the essential health and safety knowledge and practices required for working in a motor vehicle workshop. It covers the identification of hazards, the proper use of personal protective equipment, safe manual handling techniques, compliance with COSHH regulations for hazardous substances, and fire prevention and emergency response. Mastering these practices ensures a safe working environment and is crucial for vocational competence and legal compliance.

IMI Level 2 Subsidiary Diploma in Light Vehicle Maintenance & Repair Technology (VRQ), IMI Level 2 Subsidiary Diploma in Motorcycle Maintenance & Repair Technology (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Paint Technology (VRQ)

28 guidance points3 criteria

Carry out a Statutory Periodic Roadworthiness Test_Motorcycle_

This element covers the procedures and standards for conducting a statutory periodic roadworthiness test on motorcycles (Class 1 & 2). Learners will apply testing methods to assess safety-critical components such as brakes, steering, suspension, lights, and exhaust emissions, ensuring compliance with DVSA regulations and proper use of test equipment.

IMI Level 2 Technical Specialist in MOT Testing (Classes 1 & 2) (Award)

8 guidance points

Electric /Hybrid Vehicle Awareness

This element introduces the fundamental awareness of electric and hybrid vehicle technologies, covering the different types available (such as BEV, PHEV, and HEV) and their key characteristics. It then progresses to the critical safety hazards associated with high-voltage electrical systems, including electric shock, arc flash, and chemical risks from batteries. Learners will gain essential knowledge of safe working practices, including correct shutdown procedures, use of personal protective equipment, and identification of high-voltage components to mitigate risks in a workshop environment.

IMI Level 1 Award in Electric/Hybrid Vehicle Awareness

7 guidance points

Knowledge of Motor Vehicle Exterior Valeting

This subtopic covers the essential knowledge and skills for safely and effectively performing vehicle exterior valeting, including selecting appropriate equipment, materials, and techniques to achieve a high-quality finish while adhering to health and safety requirements. Learners will understand the processes from pre-wash to final inspection, ensuring they can apply these methods in a professional valeting environment.

IMI Level 1 Certificate in Vehicle Valeting Principles (VRQ)

8 guidance points

Automotive Safety and Legal Requirements

This subtopic equips aspiring first-line automotive managers with the critical legal knowledge to ensure compliance within their area of responsibility. It covers key legislation across data protection (GDPR), health and safety (Health and Safety at Work etc. Act 1974), employment law (including working time and equality), and consumer rights (Consumer Rights Act 2015) as applied in motor vehicle repair, service, and sales environments. Mastery of these requirements is essential for mitigating risk, protecting the business, and maintaining a lawful, ethical workplace.

IMI Level 3 Diploma in Automotive Competence for First Line Managers , IMI Level 4 Certificate in Advanced Vehicle Diagnostics and Management Competence

16 guidance points2 criteria

Competency in Processing Orders for Non-Stock Motor Vehicle Parts

This subtopic focuses on the end-to-end process of sourcing and supplying motor vehicle parts that are not routinely stocked. Learners demonstrate the ability to negotiate part availability, cost, and delivery timescales with customers, then accurately place orders with external suppliers while tracking progress to ensure timely fulfilment. Effective record-keeping and communication underpin the seamless integration of non-stock parts into the overall parts operation.

IMI Level 3 Diploma in Vehicle Parts Competence , IMI Level 2 Diploma in Vehicle Parts Competence

14 guidance points2 criteria

Knowledge in Commercial Vehicle Body Building Construction and Materials

This subtopic explores how material choices and construction techniques directly impact the structural integrity, payload efficiency, and longevity of commercial vehicle bodies. Learners will examine the properties of materials such as steel, aluminium, composites, and polymers, and how they are selected based on factors like weight, corrosion resistance, and cost. Practical application includes understanding fabrication methods like welding, bonding, and riveting, and how these processes affect compliance with industry standards and vehicle type approval.

IMI Level 2 Diploma in Body Building Principles (VRQ), IMI Level 2 Diploma in Body Building Competence

16 guidance points2 criteria

Skills Required to Remove and Replace Heavy Vehicle Engine Units and Components

This element focuses on the practical competencies required to safely and methodically remove and replace engine units and components on heavy vehicles. Learners develop skills in interpreting technical data, selecting appropriate tools, adhering to safety protocols, and accurately recording outcomes to ensure reliable vehicle operation and compliance with industry standards.

IMI Level 2 Extended Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

16 guidance points2 criteria

Refrigerant Handling _EC 842-2006_

This subtopic covers the essential knowledge and practical skills for handling fluorinated greenhouse gases in motor vehicle air-conditioning systems, in compliance with EC Regulation 842/2006. It addresses the environmental impact of refrigerants, particularly their global warming potential, and the legal requirements for leak prevention, recovery, and record-keeping. Learners must demonstrate competence in connecting recovery equipment, handling cylinders, and operating recovery sets to ensure no refrigerant is released into the atmosphere.

IMI Level 3 Technical Specialist in Automotive Refrigerant Handling (EC842-2006) (Award), IMI Level 3 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Competence

15 guidance points2 criteria

Knowledge Relating to Automotive Engine and Chassis Component Maintenance

This subtopic equips learners with essential knowledge of health and safety protocols, operational principles of engine and chassis systems, and practical maintenance techniques. It integrates theoretical understanding with hands-on competence, ensuring learners can safely and effectively perform routine inspections, servicing, and component replacements in an automotive workshop environment.

IMI Level 2 Certificate in Automotive Maintenance

8 guidance points

Mobile Air Conditioning Systems, Servicing And Maintenance

This subtopic equips learners with the knowledge and skills required to service and maintain mobile air conditioning systems in compliance with current legislation and best practice. It covers the fundamental principles of refrigeration, system components and their operation, electrical control circuits, and the safe handling of refrigerants. The practical aspect focuses on using specialist tools and equipment to diagnose, recover, evacuate, leak test, and recharge systems, ensuring environmental responsibility and system performance.

IMI Level 3 Award in Automotive Air Conditioning Servicing and Maintenance (EC842-2006) (VRQ)

13 guidance points

Competency in Conducting Vehicle Enhancement and Installation Consultations with Customers in the Motor Vehicle Environment

This element develops the competence to manage the full cycle of vehicle electrical enhancement consultations, from initial customer enquiry to post-installation advice. It integrates technical knowledge of automotive electrical systems with professional communication skills to ensure modifications meet both customer expectations and safety standards. Mastery involves gathering relevant information, guiding customers through options, and making informed recommendations to secure satisfaction and repeat business.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence

10 guidance points

Assess the Quality of Materials / Components in a Glass or Glass Related Working Environment

This subtopic focuses on the critical evaluation of automotive glass and associated materials to ensure they meet precise specifications prior to installation or processing. Learners must develop the ability to systematically verify quantity, quality, and type, using technical documentation and visual inspection, while recognizing common defects such as optical distortions, edge flaws, or incorrect part numbers. Mastery of quality assessment prevents costly rework, ensures vehicle safety standards, and underpins professional competence in the automotive glazing environment.

IMI Level 3 NVQ Certificate in Automotive Glazing

11 guidance points

Foundation Skills, Vehicle Materials, Structures and Technical Information

This subtopic covers the essential foundation skills for vehicle body repair, including understanding vehicle materials like steel and aluminum, and accessing manufacturer repair methods. It emphasizes the importance of using correct technical information to ensure safe and effective repairs in line with industry standards.

IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Body Technology (VRQ), IMI Level 1 Certificate In Automotive Body Repair (VRQ), IMI Level 1 Diploma In Automotive Body Repair (VRQ) +1 more

25 guidance points4 criteria

Hydrogen Vehicle Routine Maintenance Activities

This element focuses on the essential knowledge and skills required to safely perform routine maintenance tasks on hydrogen fuel cell vehicles. Learners must understand the function and identification of key system components, the inherent hazards of hydrogen as a fuel, and the critical safety procedures for preparing the workspace and vehicle before any maintenance activity. Practical application involves correctly interpreting vehicle schematics, using specialised tooling, and adhering to manufacturer-specific depressurisation and isolation protocols to mitigate risks.

IMI Level 2 Technical Specialist in Hydrogen Vehicle Routine Maintenance Activities (Award)

9 guidance points

Heavy Electric/Hybrid Vehicle System Repair and Replacement

This element equips technicians with the skills to safely isolate, remove, and replace high-voltage components (e.g., traction batteries, inverters, motors) in heavy electric/hybrid vehicles. It emphasizes strict adherence to manufacturer procedures, risk assessments, and safe working practices to prevent electric shock and component damage. Competence in this area ensures vehicles are returned to operational condition efficiently while maintaining service records and warranty compliance.

IMI Level 3 Technical Specialist in Heavy Electric/Hybrid Vehicle System Repair and Replacement (Award)

8 guidance points

Knowledge of Applying Topcoats and Completing Refinishing Operations

This subtopic focuses on the essential knowledge required for the application of topcoats (basecoats, clearcoats, and single-stage finishes) during vehicle accident repair. It encompasses the preparation of panels and refinishing systems, including contamination control and masking, and the correct identification, mixing, and application of paint materials. Learners must understand the chemical and physical processes involved in achieving a high-quality, durable finish that meets manufacturer specifications and industry standards.

IMI Level 3 Diploma in Vehicle Accident Repair Paint Principles (VRQ)

8 guidance points

Vehicle Electrical and Electronic Principles 3

This element covers advanced electronic principles applied to modern motorcycle systems, including semiconductor device operation, microprocessor-based engine management and vehicle control, and the function of key electrical auxiliary circuits. Learners gain the theoretical knowledge required to diagnose, test, and repair complex electrical faults, preparing them for the high-tech demands of the industry.

IMI Level 3 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

7 guidance points

Knowledge in Assessing and Securing the Roadside Situation

This subtopic focuses on the critical procedures and legal obligations that a vehicle fitter must master when arriving at a roadside breakdown or incident. It covers the systematic assessment of scene safety, implementation of protective measures, and coordination of recovery arrangements in line with organisational policies and current legislation.

IMI Level 2 Diploma in Vehicle Fitting Principles (VRQ), IMI Level 2 Diploma in Vehicle Specialist Tyre Fitting Principles (VRQ), IMI Level 2 Diploma in Specialist Tyre Fitting Competence +1 more

27 guidance points4 criteria

Advanced Vehicle Body Electrics

This subtopic equips master technicians with the expertise to diagnose and repair complex automotive body electrical systems beyond basic fault detection. It covers in-depth understanding of modern vehicle networks, integrated safety features, and advanced diagnostic methodologies when conventional scan tools provide no or contradictory trouble codes. Emphasis is placed on systematic analysis, use of oscilloscopes, network protocol decoding, and performing software updates to resolve intricate body control module issues.

IMI Level 4 Certificate in Advanced Studies for Master Technicians (VRQ)

8 guidance points

Knowledge of Appraising Vehicles For Part Exchange

This subtopic centres on the systematic evaluation of a used vehicle's condition, history, and market value to determine a fair part-exchange price. It encompasses inspecting mechanical, electrical, and cosmetic aspects, verifying documentation, and using industry guides to ensure a transparent and profitable transaction. Mastering appraisal skills enables sales professionals to make informed offers, manage customer expectations, and maintain dealership profitability.

IMI Level 3 Diploma in Vehicle Sales Principles (VRQ)

7 guidance points

Information Communication and Technology for Vehicle Repair 3

This subtopic develops advanced ICT skills tailored to the motor vehicle industry, focusing on integrating multiple software applications for diagnostics, data analysis, and technical reporting. Learners will master professional presentation of technical information and structured report writing, essential for accurate vehicle assessments and customer communication in modern workshops.

IMI Level 3 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ)

12 guidance points2 criteria

Competency in Applying Topcoats and Completing Refinishing Operations

This element focuses on the competent, safe application of topcoat materials—including solid colours, basecoats, and clear coats—to achieve a flawless refinish in vehicle body repair. Learners must demonstrate adherence to health and safety protocols, proper use and maintenance of spray equipment, accurate surface preparation, and the ability to follow technical data sheets and standard operating procedures. Effective recording of process parameters, material usage, and quality checks is essential to ensure traceability and enable informed recommendations for any necessary rectification or process improvement.

IMI Level 3 Diploma in Vehicle Accident Repair Paint Competence

8 guidance points

Diagnostics For Mobile Air Conditioning And Climate Control Systems

This element equips learners with the essential skills to diagnose and rectify faults in mobile air conditioning and climate control systems. It covers the principles of system operation, advanced diagnostic techniques using specialist tools, and systematic repair procedures to restore functionality and efficiency, ensuring compliance with environmental and safety regulations.

IMI Level 3 Award in Automotive Air Conditioning and Climate Control Diagnosis and Repair (EC842-2006) (VRQ)

10 guidance points

Competency in Automotive Retail Negotiation And Sales Techniques

This subtopic covers the critical skills of establishing customer rapport to understand needs and preferences, and applying structured negotiation techniques to close a vehicle sale profitably while ensuring customer satisfaction. It emphasizes ethical selling, product knowledge, and adaptive communication within automotive retail contexts.

IMI Level 2 Diploma in Vehicle Sales Competence

8 guidance points

Information, Communication and Technology for Vehicle Repair 2

This element develops essential digital literacy skills for modern automotive technicians, focusing on creating professional documents, managing data, and communicating technical information effectively. Learners apply word processing, spreadsheets, presentations, and databases to real-world workshop scenarios such as producing job cards, costing repairs, explaining diagnostic findings, and maintaining vehicle records.

IMI Level 2 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)

8 guidance points

Customer Service Skills and Sales in the Automotive Sector

This element focuses on developing customer interaction and sales competence within automotive settings. Learners will practice delivering professional service, conducting sales transactions, handling payments accurately, and performing thorough vehicle handovers to ensure customer satisfaction and repeat business. These skills are directly applicable to roles such as service advisors, parts consultants, and vehicle sales executives.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

6 guidance points

Organise Effective Automotive Systems and Operations

This subtopic equips middle managers with the skills to design, implement, and monitor efficient automotive systems and processes. It emphasises driving best practice through continuous improvement, ensuring operational effectiveness and alignment with business objectives, ultimately enhancing customer satisfaction and profitability.

IMI Level 5 Diploma in Automotive Management Competence for Middle Managers

6 guidance points

Communicating and Working with Others in the Glass and Related Working Environments

This element focuses on effective communication and collaboration within automotive glazing supervision, emphasizing the sharing of job role information, prompt responses to requests, and fostering positive working relationships to ensure operational efficiency and safety. Mastery involves understanding both verbal and written information exchange, addressing barriers such as language or technical jargon, and actively contributing to a cohesive team environment in glass repair and replacement settings.

IMI Level 3 NVQ Certificate in Automotive Glazing Supervision

6 guidance points

Knowledge of Automotive Retail Negotiation And Sales Techniques

This element focuses on equipping learners with the essential skills to navigate the vehicle sales process from initial presentation to closing the deal. It covers adapting communication to customer needs, handling objections professionally, and delivering excellent service to build long-term rapport and achieve sales targets. Mastery ensures compliance with FCA regulations and dealership standards, directly impacting customer satisfaction and business success.

IMI Level 2 Diploma in Vehicle Sales Principles (VRQ), IMI Level 2 Diploma in Vehicle Sales Competence

13 guidance points2 criteria

Advanced Heavy Vehicle Driveline and Chassis Technology

This subtopic delves into the sophisticated electronic controls governing modern heavy vehicle transmissions (e.g., automated manual, dual-clutch, and continuously variable transmissions) and chassis systems (e.g., electronically controlled air suspension, adaptive braking, and steering). Candidates will learn to interpret complex system interactions and apply systematic diagnostic strategies when electronic fault codes are absent or ambiguous, a critical skill for resolving intermittent or multi-system faults. Mastery of these competencies ensures effective rectification, software updating, and validation of heavy vehicle driveline and chassis performance.

IMI Level 4 Certificate in Advanced Automotive Studies

8 guidance points

Carry Out Routine Maintenance On A Cycle

This subtopic develops the learner's ability to perform comprehensive routine maintenance on a cycle, including systematic stripping, frame alignment checks, and rebuilding. It emphasizes safe and efficient working practices, correct tool selection, and the use of technical information sources. Successful completion ensures cycles are serviced to manufacturer specifications and safety standards, with a thorough quality check of all components.

IMI Level 3 Certificate in Cycle Maintenance (VRQ)

6 guidance points

Give customers a positive impression of yourself and your organisation.

This element equips learners with the professional communication and interpersonal skills essential for creating a positive customer experience in body repair settings. It emphasises building trust through effective rapport, active listening, and appropriate responsiveness, while ensuring accurate information exchange that reflects organisational standards. Mastery here directly enhances customer satisfaction, loyalty, and the workshop's reputation.

IMI Level 3 Diploma in Body Building Principles (VRQ), IMI Level 3 Diploma in Body Building Competence

15 guidance points2 criteria

Know How to Replace and Repair Fixed Glass Components in Vehicles

This subtopic focuses on the knowledge required to safely and effectively replace and repair fixed vehicle glass, including windscreens, rear screens, and side windows. Learners must understand the different fixing methods, removal techniques, and the critical importance of vehicle protection, inspection, and adherence to manufacturer guidelines. Mastery ensures compliance with industry regulations, proper disposal of materials, and the ability to produce secure, waterproof installations that maintain vehicle structural integrity and safety.

IMI Level 2 Certificate In Glass Related Operations (VRQ)

10 guidance points

Knowledge of Communicating Information Electronically Within A Vehicle Parts Environment

This subtopic covers the essential electronic communication skills required in a vehicle parts department, including sending and receiving emails, using parts ordering systems, and accessing remote databases. It emphasizes compliance with legislation (e.g., GDPR, consumer protection) and organisational policies to ensure accurate, confidential, and professional handling of customer enquiries and transactions. Practical application involves tasks such as composing parts enquiries, checking delivery statuses, and retrieving technical information to support customer service.

IMI Level 2 Diploma in Vehicle Parts Principles (VRQ), IMI Level 3 Diploma in Vehicle Parts Principles (VRQ), IMI Level 2 Diploma in Vehicle Parts Competence

21 guidance points3 criteria

Achieve effective working relationships with colleagues in Bus/Coach Engineering and Maintenance

This subtopic focuses on developing the interpersonal skills necessary to work collaboratively within a bus and coach engineering environment. It covers effective communication, building rapport with colleagues, and fostering an inclusive workplace that values diversity. The practical application includes resolving conflicts, sharing technical information clearly, and adhering to workplace policies on equality and diversity.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

11 guidance points

Knowledge of Conducting Routine Heavy Vehicle Maintenance

This subtopic equips learners with the essential knowledge to perform systematic routine maintenance on heavy vehicles such as lorries and buses, emphasising safety inspections, fluid and wear checks, and component servicing in line with manufacturer schedules. It integrates the legal framework governing roadworthiness, including the operator's licensing system, the Road Vehicles (Construction and Use) Regulations, and health and safety legislation like PUWER and LOLER, ensuring maintenance activities uphold public safety and regulatory compliance.

IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Extended Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 1 Certificate in Heavy Vehicle (VRQ) +1 more

34 guidance points4 criteria

Competency in Diagnosing and Rectifying Lift Truck Electrical Units and Component Faults

This element assesses the learner's ability to safely diagnose electrical faults in lift truck systems, utilise manufacturer data and wiring diagrams, select and use appropriate test equipment, and accurately record findings to recommend corrective actions. It ensures competence in systematic fault-finding, adherence to health and safety protocols, and effective communication of technical information for repair or further action.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Competence

9 guidance points

Competency in Diagnosing and Rectifying Heavy Vehicle Chassis System Faults

This subtopic equips learners with the ability to systematically diagnose and rectify faults in heavy vehicle chassis systems, including suspension, steering, braking, and frame components. Emphasis is placed on applying safe working practices, correctly interpreting technical data and fault codes, and using specialist diagnostic tools to pinpoint issues. Successful completion ensures competence in real-world maintenance workshops, leading to roadworthy and compliant heavy vehicles.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence

10 guidance points

Hydrogen Vehicle Awareness

This subtopic introduces candidates to the fundamental categories of hydrogen vehicles, including fuel cell electric vehicles (FCEVs) and hydrogen internal combustion engine vehicles (HICEVs), and their key components. It emphasises identifying the specific hazards associated with high-pressure hydrogen storage, cryogenic systems, and electrical dangers in FCEVs, alongside essential safe working practices, including personal protective equipment and risk assessment. The knowledge gained is directly applicable to routine procedures in service and repair environments where hydrogen vehicles are present.

IMI Level 1 Award in Hydrogen Awareness

8 guidance points

Skills in Removing and Replacing Motorcycle Electrical Units and Components

This subtopic focuses on the practical skills required to safely remove, replace, and refit motorcycle electrical components such as batteries, starters, alternators, lighting units, and wiring harnesses. Learners must demonstrate competence in interpreting wiring diagrams, selecting correct tools, and adhering to manufacturer specifications to ensure component functionality and electrical safety after refitting. The ability to methodically record findings and recommend further actions is critical for workshop practice and assessment success.

IMI Level 2 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 2 Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 2 Subsidiary Diploma in Motorcycle Maintenance & Repair Technology (VRQ)

25 guidance points3 criteria

Knowledge of Conducting Vehicle Enhancement and Installation Consultations with Customers in the Motor Vehicle Environment

This subtopic equips learners with the knowledge to conduct professional consultations for vehicle electrical enhancements and installations, such as audio systems, telematics, and lighting upgrades. It focuses on effective communication, needs analysis, technical feasibility assessment, and legal compliance, ensuring that customer expectations are managed and documented correctly within a motor vehicle workshop environment. The practical application centres on building trust and delivering safe, tailored solutions while adhering to industry standards and regulations.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ), IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence

19 guidance points2 criteria

Hydrogen Fuel Cell Electric Vehicle System Repair and Replacement

This element focuses on the practical skills and underpinning knowledge required to safely repair and replace hydrogen fuel cell electric vehicle (FCEV) systems. It covers component identification, operational principles of fuel cell stacks and hydrogen storage, hazard recognition including high voltage and hydrogen flammability, and risk mitigation through safe isolation, personal protective equipment, and maintenance procedures. Assessment requires demonstration of methodical work practices and accurate record-keeping in line with industry standards.

IMI Level 3 Technical Specialist in Hydrogen Fuel Cell Electric Vehicle System Repair and Replacement (Award)

7 guidance points

Competency in Conducting Routine Heavy Vehicle Maintenance

This unit focuses on developing practical competency in performing routine maintenance on heavy vehicles, ensuring adherence to health and safety legislation, manufacturer specifications, and workshop procedures. Learners must demonstrate the ability to safely use relevant technical information, select and operate appropriate tools and equipment, and complete maintenance tasks to industry standards. Effective recording of findings and providing informed recommendations for further action are also essential components, reflecting real-world workshop practices and legal compliance.

IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Competence

6 guidance points

Knowledge in Diagnosis and Rectification of Motorcycle Chassis Faults

This subtopic covers the principles of motorcycle chassis systems including frame geometry, suspension dynamics, steering mechanisms, and braking components. Learners develop diagnostic skills to identify faults such as misalignment, wear, or hydraulic failures, and apply rectification procedures in line with manufacturer specifications. Practical application involves using specialized tools and interpreting technical data to ensure safe and optimal vehicle performance.

IMI Level 3 Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Motorcycle Maintenance and Repair Competence

14 guidance points2 criteria

Knowledge of Preparing Metal and Pre-Painted Surfaces

This element focuses on the critical skills required to accurately assess and prepare both metal and pre-painted surfaces prior to refinishing. It covers the identification of substrate types, damage extent, and the appropriate selection of preparation methods and materials to ensure proper adhesion and durability of foundation and topcoat layers. Proper surface preparation is fundamental to achieving a professional, long-lasting finish in vehicle accident repair.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Paint Competence +1 more

32 guidance points4 criteria

Compression Ignition Engine Systems, Components and Operation

This element covers the fundamental operating principles of compression ignition (CI) engines, including the four-stroke cycle, high-pressure fuel injection, and induction systems. Learners will study the key components and systems such as the common rail injection system, turbocharger, glow plugs, and cylinder head assembly, alongside essential health and safety practices for working on diesel engines. Practical skills focus on the safe removal and refitting of a CI engine cylinder head, a common maintenance task requiring precise adherence to manufacturer procedures.

IMI Level 2 Certificate in Vehicle Component Fitting (VRQ)

10 guidance points

Competence In Applying Fillers And Foundation Materials To Vehicle Panels And Components

This subtopic covers the essential skills for preparing classic vehicle panels and correctly applying fillers and foundation materials to achieve a smooth, corrosion-resistant surface prior to painting. Learners will develop competence in identifying substrates, selecting appropriate products, using tools safely, and following manufacturer specifications to restore bodywork to a high standard. Mastery of these techniques is critical for preventing premature coating failure and ensuring the longevity of restored classic vehicles.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

6 guidance points

Competency in Assessing and Securing the Roadside Situation

This element focuses on the critical competency of a specialist tyre fitter to safely assess, secure, and manage a roadside incident scene. It encompasses initial risk assessment, implementation of traffic control measures, protection of the casualty vehicle and its occupants, and effective communication with emergency services or recovery operators to ensure the safety of all road users and the technician. Practical application demands strict adherence to health and safety legislation, organizational procedures, and dynamic situational awareness.

IMI Level 2 Diploma in Specialist Tyre Fitting Competence , IMI Level 2 Diploma in Vehicle Fitting Competence

16 guidance points2 criteria

IMI Level 3 Mobile Transport Refrigeration Technician End Point Assessment - Core Content

This subtopic encompasses the fundamental knowledge and practical competencies required for mobile transport refrigeration technicians. It involves understanding the vapour-compression refrigeration cycle, electrical and electronic control systems, and diagnostic procedures specific to transport refrigeration units. Mastery of this core content ensures technicians can safely install, maintain, and repair refrigeration systems on various vehicles, meeting industry standards for temperature-controlled logistics.

IMI Level 3 Mobile Transport Refrigeration Technician End Point Assessment

6 guidance points

Knowledge of Motor Vehicle Body Resistance Spot Welding Operations

This subtopic covers the essential knowledge required for performing resistance spot welding on motor vehicle body panels. It includes safe working practices to prevent electric shock, fire, and fume inhalation, as well as the correct selection, inspection, and maintenance of spot welding equipment. Learners must understand how to set up and operate the welder to produce strong, consistent welds on thin-gauge steel, a fundamental skill in automotive body repair.

IMI Level 1 Diploma In Automotive Body Repair (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Body Technology (VRQ)

22 guidance points3 criteria

Competence In The Diagnostics, Repair And Reinstatement Of Vehicle Hydraulic And Pneumatic Systems And Components

This subtopic evaluates a learner's practical competence in diagnosing, repairing, and reinstating hydraulic and pneumatic systems on classic vehicles. It encompasses safe working practices, accurate information selection, appropriate tool usage, methodical diagnostic routines, component rectification, and thorough record-keeping to ensure airworthiness and originality. Successful performance demonstrates readiness for professional restoration environments where system integrity is critical.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

9 guidance points

Knowledge of Motor Vehicle Body Panel Major Repairs

The element focuses on equipping learners with comprehensive knowledge of major repair techniques for vehicle body panels, including tool selection, material characteristics, and procedural execution, essential for restoring structural integrity and aesthetic finish in accident repair workshops.

IMI Level 3 Diploma in Vehicle Accident Repair Body Principles (VRQ)

4 guidance points

Light Vehicle Construction

This subtopic provides essential knowledge of light vehicle construction, focusing on how common layout configurations, body styles, and component identification underpin automotive refinishing processes. Learners explore driveline arrangements, body type classifications, and the names of exterior panels and structural parts to understand how design influences repair methods and paint application. Mastery of this content ensures refinishers can correctly assess vehicle structures before beginning cosmetic or protective work.

IMI Level 1 Certificate In Automotive Refinishing (VRQ), IMI Level 1 Certificate In Motorcycle Maintenance (VRQ), IMI Level 1 Diploma In Automotive Refinishing (VRQ) +4 more

47 guidance points7 criteria

Competency in Receiving and Storing Motor Vehicle Parts

This element focuses on the practical competency required to manage incoming motor vehicle parts, from initial preparation through to secure storage and accurate record keeping. It ensures that learners can systematically handle deliveries to maintain stock integrity, prevent operational delays, and support workshop efficiency. Mastery of these procedures is fundamental to the role of a parts advisor, directly impacting inventory accuracy and customer service.

IMI Level 2 Diploma in Vehicle Parts Competence , IMI Level 3 Diploma in Vehicle Parts Competence

18 guidance points2 criteria

Steering System Components and Maintenance

The steering system is a critical safety component that allows the driver to control the vehicle's direction. This element covers the identification and function of key steering components such as the steering wheel, column, rack and pinion, track rods, and power steering pump. Learners will understand the principles of operation, common wear patterns, and the correct procedures for performing routine inspection and maintenance tasks including checking fluid levels, inspecting gaiters and boots, and assessing for excessive play.

IMI Level 1 Award in Automotive Maintenance, IMI Level 1 Diploma in Automotive Maintenance , IMI Level 1 Certificate in Automotive Maintenance +3 more

54 guidance points6 criteria

Knowledge of Removing and Fitting Motor Mechanical, Electrical and Trim _MET_ Components to Vehicles

This subtopic provides comprehensive knowledge of the procedures and safety protocols for removing and refitting mechanical, electrical, and trim (MET) components during vehicle body repair. It emphasizes the correct identification, handling, and installation of parts to restore vehicle integrity and functionality. Practical skills are aligned with manufacturer specifications and industry standards to ensure high-quality accident repair outcomes.

IMI Level 2 Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Body Technology (VRQ)

17 guidance points2 criteria

Knowledge of Receiving and Storing Motor Vehicle Parts

This element covers the essential principles and regulations governing the receipt and storage of motor vehicle parts in an automotive retail or workshop environment. Learners will examine legal obligations such as health and safety legislation, including COSHH and manual handling, alongside organisational systems like stock control and parts identification to ensure efficient and compliant operations. Mastering these practices is critical for preventing stock damage, maintaining warranty validity, and supporting timely vehicle repairs, directly impacting customer satisfaction and business profitability.

IMI Level 2 Diploma in Vehicle Parts Principles (VRQ), IMI Level 3 Diploma in Vehicle Fitting Supervisory Competence , IMI Level 3 Diploma in Vehicle Parts Principles (VRQ)

22 guidance points3 criteria

Vehicle Construction And Materials

This subtopic explores the range of materials used in modern vehicle construction, from high-strength steels to lightweight composites, and their specific mechanical properties. It examines how manufacturing processes such as pressing, bonding, and riveting influence structural integrity, and critically, how collision damage can compromise crash energy management and occupant protection systems.

IMI Level 3 Diploma in Multi-Skilled Vehicle Collision Repair , IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

11 guidance points2 criteria

Knowledge of Diagnosing and Rectifying Caravan and Motorhome Electrical 12v and 230v Unit and Component Faults

This element equips learners with the advanced skills to diagnose and rectify faults in both low-voltage (12V DC) and mains (230V AC) electrical systems found in caravans and motorhomes, covering everything from battery and charging circuits to consumer unit protection devices. Mastery of these dual-voltage systems is critical for ensuring safe and compliant habitation electrics, as misdiagnosis can lead to fire risks, equipment damage, or non-compliance with BS 7671 and NCC approval standards. Learners apply electrical principles, manufacturer data, and systematic test procedures to locate and repair open circuits, short circuits, high resistance, and component failures across a range of auxiliary equipment.

IMI Level 3 Diploma in Caravan and Motorhome Maintenance and Repair

9 guidance points

Routine Cooling and Lubrication System Checks

This subtopic introduces learners to essential routine checks on vehicle cooling and lubrication systems, emphasizing safe working practices, correct identification of components, and environmental responsibility when handling fluids. Through practical tasks, learners develop foundational skills in maintaining engine health, preventing overheating and wear, and disposing of harmful substances such as used oil and coolant according to regulations.

IMI Entry Level Certificate for the Introduction to Vehicle Technology (Entry 3) (VRQ), IMI Entry Level Award for the Introduction to Vehicle Technology (Entry 3) (VRQ), IMI Entry Level Diploma for the Introduction to Vehicle Technology (Entry 3) (VRQ)

24 guidance points3 criteria

Tools, Equipment and Materials for Vehicle Maintenance

This subtopic covers the foundational knowledge and practical skills required for the correct identification, safe use, and basic maintenance of hand tools, workshop equipment, and materials essential for light vehicle maintenance. It emphasizes adherence to health and safety regulations, proper tool selection, and the application of consumables like lubricants and sealants to prevent damage and ensure professional servicing outcomes.

IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ), IMI Level 1 Diploma in Light Vehicle Maintenance (VRQ), IMI Level 1 Diploma In Motorcycle Maintenance (VRQ) +6 more

72 guidance points9 criteria

Knowledge of how to Identify and Agree Motor Vehicle Customer Service Needs

This element equips learners with the knowledge to professionally identify and agree motorcycle customer service needs within a workshop environment. It covers the legislative and organisational frameworks governing customer interactions, effective communication techniques, and a thorough understanding of the products and services offered by a motorcycle repair business. Mastery ensures compliance with legal requirements while delivering high-quality, customer-focused service.

IMI Level 2 Diploma in Motorcycle Maintenance and Repair Competence , IMI Level 2 Diploma in Lift Truck Maintenance and Repair Competence , IMI Level 4 Diploma in Vehicle Maintenance & Repair Competence +11 more

99 guidance points14 criteria

Knowledge of Inspection, Repair and Replacement of Motorcycle Tyres

This subtopic provides essential knowledge for motorcycle tyre maintenance, covering construction, legal standards, and safe repair and replacement procedures. It equips learners with the understanding to inspect tyres for damage, select appropriate repair materials, and apply correct techniques in compliance with industry regulations.

IMI Level 2 Diploma in Vehicle Fitting Principles (VRQ), IMI Level 2 Diploma in Specialist Tyre Fitting Competence

20 guidance points2 criteria

Skills in Working with Plastic Materials and Components

This element focuses on developing competent skills in preparing and applying foundation materials to plastic vehicle components during refinishing, a critical process to ensure proper paint adhesion and long-term durability of repairs. Learners must demonstrate safe working practices, correct interpretation of product data sheets and repair instructions, proficient use of specialist tools and equipment, and the ability to record work accurately and make informed recommendations for subsequent refinishing stages.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Paint Principles (VRQ) +1 more

32 guidance points4 criteria

Paintless Dent Removal Techniques

Paintless Dent Removal (PDR) techniques are a specialised method of repairing minor dents and dings from vehicle body panels without affecting the original factory paint finish. Learners explore the purpose of PDR, the specific tools and equipment involved, and the procedural steps for refitting panels after repair. Practical application focuses on developing the hand skills to manually massage metal back to its original contour while maintaining a flawless surface.

IMI Level 1 Award in Vehicle Accident Repair , IMI Level 1 Certificate in Vehicle Accident Repair , IMI Level 1 Diploma in Vehicle Accident Repair

25 guidance points3 criteria

Knowledge of Removing, Refurbishing and Fitting Trim Components

This subtopic focuses on the competent removal, refurbishment, and fitting of vehicle trim components within the context of accident repair. Learners must demonstrate understanding of various trim materials, their construction, and the appropriate refurbishment methods to restore them to pre-accident condition, ensuring safety, functionality, and aesthetic integrity.

IMI Level 3 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Competence

6 guidance points

Competency in Removing and Replacing Exterior Motor Vehicle Body Panels Including Permanently Fixed Components

This subtopic develops the practical skills needed to safely remove and replace exterior vehicle body panels, including those that are permanently fixed through bonding or welding. Learners will apply manufacturer repair methods, select and use specialist tools, and ensure correct alignment and corrosion protection. Mastery of this competence is essential for vehicle accident repair technicians to restore structural integrity and aesthetic finish to damaged vehicles.

IMI Level 2 Diploma in Vehicle Accident Repair Body Competence

11 guidance points

Knowledge of Providing Technical Support and Advice to Colleagues in Motor Vehicle Environments

This element equips Level 4 learners with the critical skills to act as a technical mentor within a motor vehicle workshop. It focuses on the structured communication of complex diagnostic and repair data to peers, ensuring that information is not only conveyed but also demonstrated and filed for future reference. Practically, this involves quality assuring colleagues' work through constructive feedback, identifying skill gaps, and championing continuous professional development to maintain high technical standards in line with manufacturers' evolving technologies.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Competence

8 guidance points

Knowledge of Carrying Out Routine Caravan and Motorhome Maintenance

This element focuses on equipping learners with the essential knowledge to perform routine maintenance on caravans and motorhomes in compliance with legal, manufacturer, and organisational standards. It emphasises understanding statutory requirements such as roadworthiness, gas and electrical safety, and manufacturer-specified service intervals, along with practical procedures for inspecting, servicing, and documenting key systems. Mastery of this topic ensures technicians can maintain vehicle integrity, safety, and customer satisfaction while adhering to industry regulations.

IMI Level 2 Diploma in Caravan and Motorhome Maintenance and Repair

8 guidance points

Skills in Removing and Fitting Motor Mechanical, Electrical and Trim _MET_ Components to Vehicles

This subtopic develops the practical competence required to safely remove and refit mechanical, electrical, and trim (MET) components during vehicle body repair. Learners must interpret technical data, select correct tools, and follow approved procedures to prevent damage, ensure system functionality, and maintain vehicle integrity. Accurate documentation and appropriate recommendations form a critical part of professional workshop practice.

IMI Level 2 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 1 Certificate In Automotive Body Repair (VRQ), IMI Level 1 Diploma In Automotive Body Repair (VRQ)

27 guidance points3 criteria

Knowledge of Removing and Fitting Vehicle Mechanical Components

This subtopic focuses on developing the practical knowledge required to safely remove and refit mechanical components in a vehicle accident repair context, such as suspension, steering, cooling, and powertrain elements. Learners must understand not only the procedural steps but also the operational principles of these systems to ensure correct reinstallation, functionality, and compliance with vehicle manufacturer specifications and road safety standards.

IMI Level 2 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Competence , IMI Level 1 Certificate In Automotive Body Repair (VRQ), IMI Level 1 Diploma In Automotive Refinishing (VRQ) +2 more

34 guidance points5 criteria

Competency in Maximising Product Sales In A Vehicle Parts Operation

This subtopic focuses on developing the competence to actively maximize product sales within a vehicle parts operation. Learners will identify practical sales-boosting activities, implement them in a real or simulated parts environment, and critically report on the outcomes. The aim is to integrate proactive selling techniques with business reporting to drive revenue and customer satisfaction.

IMI Level 3 Diploma in Vehicle Parts Competence

9 guidance points

Knowledge of Tools and Equipment Used In Vehicle Refinishings

This element covers the essential knowledge required for selecting, safely using, and maintaining hand and power tools, as well as preparing and caring for vehicle refinishing equipment. It underpins the practical skills necessary to achieve professional paint finishes while ensuring workplace safety and prolonging equipment lifespan. Correct tool selection and maintenance directly impact the quality of vehicle repairs, reducing waste and rework, which are critical in the collision repair industry.

IMI Level 2 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Paint Technology (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Paint Competence +1 more

32 guidance points4 criteria

Knowledge of Support for Job Roles in the Automotive Work Environment

This subtopic focuses on how lift truck technicians operate within structured automotive environments, requiring understanding of organisational hierarchies, job roles, and effective use of technical information. It emphasizes practical communication skills for safe and efficient repairs, and the interpersonal abilities needed to foster productive relationships with colleagues and customers, which directly impact service quality and workplace harmony.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Principles (VRQ), IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Diploma in Motorcycle Maintenance and Repair Principles (VRQ) +37 more

319 guidance points40 criteria

Knowledge of Overhauling Light Vehicle Transmission Units

This subtopic covers the essential knowledge required for the systematic overhaul of light vehicle gearbox and final drive units, including disassembly, inspection, component replacement, reassembly, and testing procedures. A thorough understanding of gear ratios, bearing preloads, synchromesh operation, and differential functions is critical to restoring transmission units to manufacturer specifications and ensuring safe vehicle operation.

IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ) +2 more

36 guidance points5 criteria

Knowledge of Removing and Replacing Electrical Units and Components on Commercial Vehicles

This subtopic focuses on the principles and practical skills required to safely remove and replace electrical units and components on commercial vehicles, such as lighting systems, sensors, ECUs, batteries, and wiring harnesses. Learners must understand vehicle electrical fundamentals, diagnostic procedures, and the correct techniques to ensure component integrity, system functionality, and compliance with manufacturers' specifications. Mastery of these skills is essential for maintaining vehicle safety, reliability, and adherence to industry standards in a body building and repair context.

IMI Level 2 Diploma in Body Building Principles (VRQ)

9 guidance points

Tools And Equipment Used In The Automotive Environment

This element covers the selection, safe use, and maintenance of hand tools, measuring devices, and power tools essential for vehicle collision repair and refinishing. It ensures learners can confidently apply these tools in tasks like panel removal, filler application, and paint finishing while adhering to health and safety standards. Mastery of tool care prolongs equipment life and ensures accurate, high-quality repairs in the automotive workplace.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

8 guidance points

Knowledge of Fundamental Management Principles in the Automotive Industry

This subtopic equips learners with essential management skills tailored to automotive operations, emphasizing the interplay between motivating staff, leading teams, and communicating effectively to enhance workshop efficiency. Understanding these principles enables managers to foster a productive culture, navigate industry-specific challenges such as rapid technological change, and drive continuous improvement in service delivery.

IMI Level 4 Certificate in Advanced Automotive Studies

8 guidance points

Competency in Setting out and Assembling Commercial Vehicle Body Components or Parts.

This element assesses the learner's ability to safely and accurately set out and assemble commercial vehicle body components, such as panels, frames, and structural members, in accordance with engineering drawings and specifications. The focus is on applying practical skills to achieve precise alignment, dimensional accuracy, and structural integrity during the build process, ensuring the finished vehicle meets legal and manufacturer standards.

IMI Level 3 Diploma in Body Building Competence

8 guidance points

Diagnose Mechanical/Electrical faults in ancillary systems and components in Buses/Coaches

This element focuses on diagnosing mechanical and electrical faults in bus and coach ancillary systems such as HVAC, door mechanisms, lighting, and wipers. Learners apply systematic diagnostic methods, interpret technical data, and use specialist test equipment to identify root causes. Effective fault diagnosis ensures vehicle safety, operational reliability, and compliance with maintenance standards.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

6 guidance points

Competency in Inspection, Repair and Replacement of Motorcycle Tyres

This element focuses on developing and demonstrating practical competence in the safe inspection, repair, replacement, and balancing of motorcycle tyres and tubes. Candidates must apply correct procedures in line with manufacturer specifications and industry guidelines, ensuring roadworthiness and optimal vehicle performance. The unit also emphasises accurate record-keeping and the ability to make informed recommendations to customers or supervisors based on inspection findings.

IMI Level 2 Diploma in Vehicle Fitting Competence

11 guidance points

Knowledge of Establishing Paint Defects

This element focuses on developing the competence to accurately identify, categorise, and explain common paint defects in vehicle refinishing, understanding their root causes and impact on finish quality. It also covers the systematic approaches and rectification techniques required to repair such defects to industry standards, ensuring minimal material waste and compliance with safety and environmental protocols.

IMI Level 3 Diploma in Vehicle Accident Repair Paint Competence , IMI Level 3 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ)

11 guidance points2 criteria

Knowledge of Materials, Fabrication, Tools and Measuring Devices used in the Automotive Environment

This element covers the essential knowledge of materials, fabrication techniques, and the correct use of tools and measuring devices in light vehicle maintenance and repair. Learners will explore how to select appropriate materials for specific applications, apply engineering principles to fabrication and modification tasks, and safely operate workshop equipment. This forms the foundation for performing precise, safe, and high-quality repairs in an automotive environment.

IMI Level 3 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ), IMI Level 2 Diploma in Vehicle Inspection (VRQ) +12 more

130 guidance points15 criteria

Skills in Inspection and Replacement of Light Vehicle Braking Systems & Components

This element develops the essential skills for safely inspecting, testing, and replacing light vehicle braking system components. Learners will follow workshop health and safety procedures, use manufacturer data and measuring equipment, and systematically assess brake condition. Accurate record-keeping and the ability to make informed recommendations are integral to the process.

IMI Level 2 Certificate in Vehicle Component Fitting (VRQ), IMI Level 2 Diploma in Vehicle Inspection (VRQ)

16 guidance points2 criteria

Skills in Conducting Diagnostic Consultations with Customers in Motor Vehicle Environments

This element focuses on the essential customer service skills required to effectively elicit, record, and interpret technical concerns from vehicle owners, ensuring that the diagnostic process is guided by accurate initial information. It covers professional communication techniques, systematic recording of symptoms and vehicle history, and the ability to provide clear technical explanations and advice tailored to the customer’s level of understanding, all of which are critical for efficient and accurate fault resolution in a modern garage environment.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Principles (VRQ)

9 guidance points

Competency in Supporting Job Roles in the Automotive Work Environment

This subtopic focuses on developing the foundational competencies required to operate effectively within an automotive workshop environment. Candidates must demonstrate an understanding of organisational hierarchies, access and apply technical information, and communicate professionally to support colleagues and customers, ensuring efficient workflow and positive workplace relationships.

IMI Level 2 Diploma in Specialist Tyre Fitting Competence , IMI Level 2 Diploma in Body Building Competence , IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence +11 more

112 guidance points14 criteria

Competence In The Service And Maintenance Of Vehicle Chassis Systems

This subtopic covers the essential skills for servicing and maintaining classic vehicle chassis systems, including braking, steering, and suspension components. It emphasizes safe working practices, correct use of technical information, and appropriate tool selection to ensure period-correct restoration and functional integrity. Learners will develop competence in removing, inspecting, repairing or replacing chassis parts, and accurately recording findings to support vehicle preservation and future maintenance.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

8 guidance points

Manage Team Performance in an Automotive Environment

This subtopic focuses on the principles and practical application of managing individual and team performance within an automotive workshop or dealership setting. Learners will explore setting performance expectations, monitoring progress, providing feedback, and addressing underperformance to ensure operational efficiency and high-quality service delivery. Effective performance management directly contributes to customer satisfaction, team morale, and business profitability.

IMI Level 3 Diploma in Automotive Competence for First Line Managers

10 guidance points

Knowledge of how to Make Learning Possible through Demonstrations and Instruction

This subtopic focuses on equipping supervisory staff with the skills to effectively transfer practical skills and knowledge through structured demonstrations and instruction within a vehicle fitting environment. It covers the theories underpinning how people learn by observing, practicing, and receiving feedback, emphasizing the supervisor's role in creating a safe, supportive learning climate. Mastery of these techniques ensures consistent work quality, compliance with manufacturer standards, and the development of a competent workforce.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Competence , IMI Level 3 Diploma in Vehicle Sales Principles (VRQ), IMI Level 3 Diploma in Caravan and Motorhome Maintenance and Repair +4 more

49 guidance points7 criteria

Knowledge of Stock and Resource Management in the Automotive Sector

This subtopic explores the effective management of stock and resources within an automotive environment, covering inventory systems, procurement of non-stock items, and the returns process. It equips learners with the knowledge to maintain operational efficiency, minimize waste, and ensure customer satisfaction through clear communication and adherence to organisational procedures.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

6 guidance points

Introduction to Joining Motor Vehicle Materials

This element introduces learners to fundamental joining techniques used in automotive maintenance and repair, covering mechanical fastening methods for steel and plastic components, including blind riveting, self-tapping screws, resistance spot welding, and adhesive bonding. Through hands-on practice, learners develop the ability to select appropriate joining methods, prepare materials, and produce secure, durable joints, following standard workshop procedures and safety protocols.

IMI Entry Level 3 Certificate Introduction to Automotive Maintenance and Repair, IMI Entry Level 3 Diploma Introduction to Automotive Maintenance and Repair , IMI Entry Level 3 Award Introduction to Automotive Maintenance and Repair

34 guidance points3 criteria

Knowledge of Overhauling Light Vehicle Engine Units

This subtopic covers the essential knowledge required to overhaul light vehicle engine units, including the principles of engine operation, disassembly and reassembly processes, component inspection and measurement, and the identification of wear and damage. Learners will explore manufacturer specifications and service procedures to ensure engine units are restored to safe and efficient operating condition.

IMI Level 2 Subsidiary Diploma in Light Vehicle Maintenance & Repair Technology (VRQ), IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)

26 guidance points3 criteria

Skills in Removing and Fitting Trim Components

This element develops the hands-on skills required to safely remove and refit interior and exterior trim components during accident repair, emphasizing correct working procedures and adherence to manufacturer data. Learners must interpret repair methods and technical information, select and use appropriate tools without causing damage, and effectively record actions while identifying any additional work or safety-related recommendations.

IMI Level 2 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Principles (VRQ)

4 guidance points

Knowledge of Motor Vehicle Body Metal Active Gas _MAG_ Welding Techniques

This element focuses on the essential knowledge and skills required to safely and effectively perform Metal Active Gas (MAG) welding on motor vehicle body components. It covers health and safety legislation, personal protective equipment (PPE), fume extraction, and safe workshop practices, as well as the selection, pre-use checks, and maintenance of MAG welding equipment and consumables. The content also addresses the practical application of welding techniques, including joint preparation, parameter settings, and the assessment of weld quality to meet vehicle body repair standards.

IMI Level 3 Diploma in Body Building Principles (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Body Technology (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Body Competence +1 more

28 guidance points4 criteria

Knowledge of Inspecting Heavy Vehicle Trailers

This knowledge element underpins the competence required to conduct thorough inspections of heavy vehicle trailers. Learners will explore the prescribed methods and sequences for inspection, encompassing safety checks, component examination, and the use of appropriate tools. Mastery of this knowledge ensures compliance with legal standards, reduces vehicle downtime, and promotes road safety.

IMI Level 2 Diploma in Heavy Vehicle Trailer Maintenance and Repair Competence

7 guidance points

Competency in Motor Vehicle Body Panel Major Repairs

This element focuses on the high-level practical skills required to perform major structural and non-structural repairs to vehicle body panels, including damage assessment, rectification, and finishing. It demands a thorough understanding of manufacturer specifications, repair methods, and the safe use of specialist equipment such as pulling systems and welding apparatus. The ultimate goal is to restore vehicle body integrity, safety, and aesthetics to pre-accident condition while adhering to industry standards and environmental regulations.

IMI Level 3 Diploma in Vehicle Accident Repair Body Competence

9 guidance points

Knowledge of Heavy Vehicle Transmission and Driveline Units and Components

This subtopic provides essential knowledge of heavy vehicle transmission and driveline systems, including clutch, gearbox, driveline, and gear selection mechanisms. It covers their operation and the practical skills needed to inspect, replace, and test these components, ensuring safe and efficient vehicle performance.

IMI Level 1 Diploma in Heavy Vehicle (VRQ), IMI Level 1 Certificate in Heavy Vehicle (VRQ), IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Competence

29 guidance points3 criteria

Knowledge of Overhauling Heavy Vehicle Engine Mechanical Units

Overhauling heavy vehicle engine mechanical units involves the methodical disassembly, precise measurement, and critical inspection of all major components such as cylinder heads, pistons, crankshafts, and valve trains. This process demands adherence to manufacturer specifications, the use of specialist tools like micrometers and torque wrenches, and strict compliance with health, safety, and environmental standards. A successful overhaul restores engine performance, fuel efficiency, and reliability, directly impacting commercial vehicle operation and maintenance costs.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

7 guidance points

Knowledge of Monitoring And Solving Customer Service Problems Within A Vehicle Parts

This element equips learners with the capability to monitor and resolve customer service issues within a vehicle parts environment. It integrates knowledge of relevant legislation such as the Consumer Rights Act, organisational procedures, and effective problem-solving techniques to maintain service standards and customer satisfaction.

IMI Level 3 Diploma in Vehicle Parts Principles (VRQ), IMI Level 3 Diploma in Vehicle Fitting Supervisory Competence

12 guidance points2 criteria

Competency in Making Learning Possible through Demonstrations and Instruction

This subtopic focuses on the essential instructional competencies required for experienced auto electrical technicians to effectively transfer their practical skills and theoretical knowledge to learners. It covers planning and delivering demonstrations, adapting instruction to different learning styles, and assessing learner comprehension in a workshop environment. Mastery of these skills ensures that technical expertise is passed on safely and accurately, maintaining high standards within the motor industry.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence , IMI Level 3 Diploma in Vehicle Sales Competence

16 guidance points2 criteria

Knowledge of Managing Customer Relationships In A Vehicle Sales Environment

This subtopic focuses on the strategies and techniques for building and maintaining profitable, long-term customer relationships within a vehicle sales context. It covers the use of CRM systems to manage interactions, track customer preferences, and schedule timely follow-ups, as well as the importance of trust, transparency, and ethical selling to foster customer loyalty and generate repeat business in a competitive automotive retail environment.

IMI Level 2 Diploma in Vehicle Sales Principles (VRQ), IMI Level 3 Diploma in Vehicle Sales Principles (VRQ)

16 guidance points2 criteria

Improve Sales in an Automotive Environment

This subtopic focuses on equipping middle managers with the skills to analyse sales performance, implement development strategies, and foster a proactive selling culture within automotive retail or service departments. It integrates techniques for motivating teams, managing customer relationships, and aligning sales activities with business objectives to drive sustainable growth.

IMI Level 5 Diploma in Automotive Management Competence for Middle Managers

8 guidance points

Competency in Overhauling Light Vehicle Steering and Suspension Units

This element assesses a candidate's ability to safely and competently overhaul steering and suspension systems on light vehicles, following manufacturer specifications and industry best practice. It encompasses the full process from interpreting technical data and selecting appropriate tools to dismantling, inspecting, replacing components, reassembling, and finally verifying system performance. The practical application ensures candidates are work-ready, capable of diagnosing faults, restoring system integrity, and providing clear, accurate records and recommendations.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Competence

10 guidance points

Skills in Supporting Job Roles in the Automotive Work Environment

This element focuses on developing the essential interpersonal and professional skills required to operate effectively within a motorcycle repair workshop. Learners must demonstrate the ability to navigate the organisational hierarchy, access and apply technical data, and interact professionally with team members and customers. Successful mastery underpins efficient workflow, compliance with industry standards, and high-quality service delivery.

IMI Level 2 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ) +10 more

97 guidance points13 criteria

Competency in Overhauling Heavy Vehicle Transmission Units

This element assesses the learner's competence in safely overhauling heavy vehicle transmission units, including manual, automatic, and automated manual transmissions. It covers the systematic disassembly, inspection, replacement of worn components, reassembly, and testing to manufacturer specifications, ensuring operational reliability and compliance with health and safety regulations.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence

10 guidance points

Competency in Removing and Replacing Light Vehicle Electrical Units and Components

This subtopic focuses on the practical competency required to safely remove and replace electrical units and components on light vehicles, using correct procedures and documentation. It ensures learners can interpret technical data, select and use appropriate tools, and complete the task while adhering to health and safety regulations and recording findings accurately. This competency is essential for diagnosis and repair in the automotive service industry.

IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Competence

9 guidance points

Knowledge of Removing and Replacing Motorcycle Electrical Units and Components

This subtopic covers the fundamental electrical and electronic principles required to safely remove, replace, and test motorcycle electrical units and components. It focuses on the operation of batteries, starting and charging systems, and auxiliary circuits, ensuring learners can diagnose faults and perform maintenance in line with manufacturer specifications and health & safety regulations.

IMI Level 2 Subsidiary Diploma in Motorcycle Maintenance & Repair Technology (VRQ), IMI Level 2 Diploma in Motorcycle Maintenance and Repair Competence , IMI Level 1 Diploma In Motorcycle Maintenance (VRQ) +1 more

32 guidance points4 criteria

Skills in Diagnosing and Rectifying Motorcycle Electrical Faults

This element focuses on developing the practical skills required to systematically diagnose and resolve electrical faults on modern motorcycles. It integrates safe working practices, correct interpretation of technical data, proficient use of diagnostic equipment, and accurate documentation to ensure effective repairs and informed customer recommendations.

IMI Level 3 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

13 guidance points2 criteria

Knowledge of Light Vehicle Four Wheel Alignment

This subtopic provides learners with a comprehensive understanding of steering and suspension geometry, covering the principles of camber, caster, toe, and thrust angle. It develops practical competence in using four-wheel alignment equipment to accurately measure and adjust these angles to manufacturer specifications, and emphasizes the critical importance of post-adjustment testing to verify vehicle handling, stability, and tyre wear prevention.

IMI Level 2 Diploma in Vehicle Inspection (VRQ), IMI Level 2 Diploma in Vehicle Fitting Principles (VRQ), IMI Level 1 Award in Vehicle Maintenance (VRQ) +2 more

45 guidance points5 criteria

Skills in Removing and Fitting Electronically Controlled Vehicle Mechanical Components

This element focuses on the practical skills required to safely and correctly remove and refit electronically controlled mechanical components on vehicles, such as sensors, actuators, and control modules, that are integral to systems like ADAS, engine management, and braking. Learners must demonstrate competence in following manufacturer procedures, using diagnostic and hand tools, and ensuring system integrity post-repair. These tasks are critical in accident repair where precise alignment and calibration are essential to restore vehicle safety and functionality.

IMI Level 3 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Principles (VRQ)

8 guidance points

Cut Automotive Glass to Shape for Installation in Vehicles

This subtopic focuses on the precise cutting of automotive glass to size and contour for installation in vehicles, a critical process ensuring structural integrity, optical clarity, and safety compliance. Learners will explore glass material properties, interpretation of technical specifications, and the use of specialist tools and techniques to achieve accurate cuts while adhering to quality assurance and health and safety standards. Practical application includes working with laminated and tempered glass, managing cutting defects, and maintaining traceable records for each piece.

IMI Level 3 NVQ Certificate in Automotive Glazing

11 guidance points

Lead a Team in an Automotive Environment

This element covers the ability to provide effective leadership to a team within an automotive environment, such as a workshop or service department. It includes setting clear objectives, motivating team members, managing performance, and adapting leadership styles to suit the situation and individual needs. At Level 4, the focus is on applying advanced management techniques to ensure efficient operations, quality service delivery, and compliance with industry standards.

IMI Level 4 Certificate in Advanced Vehicle Diagnostics and Management Competence

10 guidance points

Skills in Establishing Paint Defects

This unit develops the learner's ability to systematically identify and rectify paint defects encountered in vehicle accident repair. It emphasises safe working practices, correct use of inspection and rectification tools, interpretation of technical data, and accurate documentation to ensure repairs meet industry standards and customer expectations.

IMI Level 3 Diploma in Vehicle Accident Repair Paint Principles (VRQ)

7 guidance points

Knowledge of Overhauling Light Vehicle Steering and Suspension Units

This subtopic covers the theoretical and practical knowledge required to safely and competently overhaul light vehicle steering and suspension units. Learners will develop the ability to diagnose faults, remove, dismantle, inspect, replace components, reassemble and test steering racks, struts, springs, ball joints and associated linkages, ensuring correct alignment and compliance with manufacturer specifications and health and safety regulations.

IMI Level 2 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Subsidiary Diploma in Light Vehicle Maintenance & Repair Technology (VRQ) +1 more

26 guidance points4 criteria

Maintain And Repair Cycle Suspension Systems

This element equips learners with the practical skills and theoretical knowledge to maintain and repair bicycle suspension systems, including both front forks and rear shock units. Through hands-on activities, students will learn to diagnose faults, perform adjustments and repairs, and validate system performance against manufacturer specifications, ensuring optimal ride quality and safety.

IMI Level 3 Certificate in Cycle Maintenance (VRQ)

8 guidance points

Skills in Monitoring And Solving Customer Service Problems Within A Vehicle Parts Environment

This element develops learners' ability to effectively monitor and resolve customer service issues within a vehicle parts setting. It focuses on swift resolution of immediate problems, systematic identification of recurring issues, and proactive implementation of preventive measures. Mastery ensures improved customer satisfaction, operational efficiency, and the ability to supervise a parts team in maintaining service excellence.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Principles (VRQ)

8 guidance points

Understand routine assembly of bus/coach body components

This topic covers the tools, equipment, fasteners, and correct sequence for assembling bus/coach body components. It is essential for ensuring structural integrity and safety in vehicle manufacturing.

IMI Level 2 Diploma in Principles of Bus and Coach Engineering and Maintenance (Mechanical) (VRQ)

6 guidance points

Competency in Managing Customer Relationships In A Vehicle Sales Environment

This element focuses on developing the skills needed to build and maintain effective customer relationships within a vehicle sales context, encompassing initial engagement, needs analysis, transaction handling, and ongoing after-sales support to foster loyalty and generate referrals. Practical application requires adept use of communication techniques, customer relationship management (CRM) software, and conflict resolution strategies.

IMI Level 2 Diploma in Vehicle Sales Competence , IMI Level 3 Diploma in Vehicle Sales Competence

12 guidance points2 criteria

Skills in Health, Safety and Good Housekeeping in the Automotive Environment

This subtopic equips learners with the critical health, safety, and housekeeping skills necessary for working in an automotive refinishing environment. It covers the correct use of personal protective equipment (PPE), vehicle protection methods, effective housekeeping to maintain a safe workspace, and the ability to identify and mitigate workplace dangers. These competencies underpin legal compliance, reduce accidents, and ensure professional standards in vehicle accident repair.

IMI Level 2 Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Paint Principles (VRQ) +17 more

156 guidance points20 criteria

Skills in Removing and Replacing Motor Vehicle Body Panels

This subtopic focuses on developing practical competence in the safe removal and replacement of motor vehicle body panels. Learners will demonstrate correct working procedures, including interpreting technical data, selecting and using appropriate tools, and performing panel alignment to manufacturer specifications. Mastery of these skills is essential for progressing in vehicle body repair and prepares learners for real-world workshop environments.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ)

8 guidance points

Knowledge of the Overhauling of Electrical Units

This subtopic provides foundational knowledge and skills for diagnosing and overhauling common vehicle electrical units, including starters, alternators, motors, and actuators. Learners will develop the ability to safely use specialized testing equipment, interpret manufacturer data, and apply systematic procedures to return units to serviceable condition, ensuring compliance with industry standards and vehicle safety.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

7 guidance points

Knowledge of Routine Lift Truck Maintenance

This subtopic focuses on equipping learners with the essential knowledge to identify various fork lift truck types (e.g., counterbalance, reach, pallet trucks) and understand their specific maintenance needs. It covers the practical skills and theoretical understanding required to perform systematic routine maintenance, including daily checks, fluid level inspections, and safety system verification. Mastery of manufacturer-recommended procedures and documentation is critical for ensuring compliance and operational safety in a real-world maintenance environment.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

8 guidance points

Knowledge of Inspection, Testing and Replacement of Vehicle Batteries and Related Components

This element covers the essential knowledge for inspecting, testing and replacing vehicle batteries in a light vehicle context. Learners gain understanding of battery types, charging systems, and the use of appropriate tools and equipment, ensuring safe and effective service procedures in line with industry standards.

IMI Level 2 Diploma in Vehicle Fitting Principles (VRQ)

8 guidance points

Skills in Enhancing Vehicle Electrical Systems

This element focuses on the practical skills needed to safely install and integrate aftermarket electrical enhancements into a vehicle's existing system. Learners must interpret technical information, select and use appropriate tools, perform installations in accordance with industry standards, and document the work while making recommendations for future maintenance or improvements. Mastery ensures reliable, safe, and customer-satisfying upgrades.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

9 guidance points

Introduction to Lubrication System Components and Maintenance

This subtopic introduces learners to the fundamental components and functions of engine lubrication systems, vital for reducing friction and wear. Learners will develop practical skills in performing basic maintenance tasks such as checking oil levels and changing oil and filters, ensuring engine longevity and reliability. Mastery of these tasks is essential for anyone pursuing a career in automotive maintenance.

IMI Entry Level 3 Diploma Introduction to Automotive Maintenance and Repair , IMI Entry Level 3 Certificate Introduction to Automotive Maintenance and Repair, IMI Entry Level 3 Award Introduction to Automotive Maintenance and Repair

23 guidance points3 criteria

Understanding Effective Working Relationships with Colleagues in the Bus and Coach Work Environment

This element explores how effective working relationships and clear communication underpin safe, efficient, and legally compliant maintenance and repair of buses and coaches. Learners must understand organisational structures, individual roles, and the importance of accurate information exchange with colleagues and customers to ensure vehicle reliability, regulatory compliance, and service continuity.

IMI Level 2 Diploma in Principles of Bus and Coach Engineering and Maintenance (Mechanical) (VRQ)

8 guidance points

Skills in Removing and Fitting Vehicle Mechanical Components

This subtopic covers the essential skills required for safely removing and fitting vehicle mechanical components during refinishing processes. Learners will develop competence in interpreting technical data, selecting and using appropriate tools, and recording findings to ensure accurate reassembly and identify any additional repairs needed. Practical application includes real-world tasks like removing bumpers and trim to access repair areas, ensuring vehicle integrity post-refinish.

IMI Level 1 Diploma In Automotive Refinishing (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Principles (VRQ), IMI Level 1 Certificate In Automotive Body Repair (VRQ) +2 more

44 guidance points5 criteria

Suspension System Components and Maintenance

This subtopic covers the fundamental knowledge and practical skills required to identify, inspect, and maintain vehicle suspension system components, including springs, dampers, and linkages. Learners will understand the operating principles of common suspension types such as independent and beam axle setups, and how they contribute to vehicle ride comfort, handling, and tyre wear. The focus is on performing routine checks and basic service tasks to ensure system integrity and safety in accordance with manufacturer guidelines and health and safety legislation.

IMI Level 1 Certificate in Automotive Maintenance, IMI Level 1 Award in Automotive Maintenance, IMI Level 1 Diploma in Automotive Maintenance

21 guidance points3 criteria

Knowledge of Heavy Vehicle Engine Mechanical, Lubrication and Cooling System Units and Components

This element covers the fundamental operating principles of heavy vehicle engine mechanical, lubrication, and cooling systems. Learners must be able to explain how components such as pistons, crankshafts, oil pumps, radiators, and thermostats function individually and as part of an integrated system. The knowledge is applied practically through routine checks, component replacement, and system testing to diagnose faults and ensure vehicle reliability.

IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Competence

9 guidance points

Knowledge of Motor Vehicle Body Metal Inert Gas _MIG_ Brazing Operations

This element focuses on the specialist knowledge required for MIG brazing operations in vehicle body repair, a process that joins thin steel panels using a lower melting point filler wire and inert gas shielding. Learners must understand the safety hazards unique to brazing, such as toxic fumes and intense light, and the correct selection and setup of equipment including wire type (e.g., CuSi3), shielding gas, and machine settings. Practical application demands the ability to produce sound, cosmetically acceptable joints on vehicle panels while minimising distortion and ensuring structural integrity in line with manufacturer and industry repair methods.

IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Body Technology (VRQ), IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ) +1 more

36 guidance points4 criteria

Skills in Monitoring Procedures to Control Risks to Health and Safety

This element develops the supervisory competence to systematically monitor workplace health and safety procedures in vehicle fitting environments, ensuring compliance and continuous improvement. It equips learners with the skills to actively observe work activities, verify that control measures are effective, and intervene promptly when unsafe practices or conditions are identified, thereby safeguarding personnel and operations.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Principles (VRQ)

7 guidance points

Knowledge of Removing and Fitting Non Permanently Fixed Motor Vehicle Body Panels

This subtopic covers the essential knowledge required to safely and correctly remove and refit non-permanently fixed motor vehicle body panels, such as doors, bonnets, tailgates, and wings. It emphasises understanding panel attachment methods, alignment techniques, and the importance of preserving vehicle integrity and finish. Mastery of these procedures is fundamental for vehicle body repair technicians to ensure customer satisfaction and compliance with manufacturer standards.

IMI Level 2 Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Paint Competence , IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Body Technology (VRQ)

26 guidance points3 criteria

Knowledge of Diagnosis and Rectification of Lift Truck Mechanical Handling and Chassis System Faults

This element focuses on the theoretical knowledge required to understand the operation of lift truck mechanical handling systems (including masts, carriages, forks, attachments, hydraulic controls) and chassis systems (frame, steering, brakes, wheels, axles). It also covers systematic diagnostic procedures, fault identification, and rectification methods, ensuring technicians can restore safe and efficient functionality in accordance with manufacturer specifications and workplace safety standards.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Competence

6 guidance points

Knowledge of Conducting Customer Caravan and Motorhome Arrival & Departure Inspections

This element focuses on the essential procedures and legal obligations when conducting arrival and departure inspections for caravans and motorhomes, ensuring the vehicle is safe and roadworthy for customer use. It covers systematic inspection methods, documentation, and effective communication with customers to maintain compliance with industry standards and company policies. The practical application involves identifying defects, verifying functional systems, and providing a clear handover to enhance customer satisfaction and safety.

IMI Level 2 Diploma in Caravan and Motorhome Maintenance and Repair

6 guidance points

Competence In The Evaluation And Repairing Of Major Body Defects

This subtopic covers the comprehensive skills required to safely evaluate and repair significant structural and cosmetic damage on classic vehicle body panels. Learners will develop competence in selecting appropriate repair methods, using specialist tools, and making informed recommendations, ensuring repairs meet both safety standards and historical authenticity requirements.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

5 guidance points

Knowledge of Routine Motorcycle Maintenance

This subtopic covers the essential knowledge and procedures for performing routine motorcycle maintenance, including pre-ride checks, scheduled servicing, and component inspections. Learners gain understanding of manufacturer guidelines, safety protocols, and the use of appropriate tools and equipment, ensuring motorcycles operate safely and reliably in line with industry standards.

IMI Level 2 Subsidiary Diploma in Motorcycle Maintenance & Repair Technology (VRQ), IMI Level 1 Diploma In Motorcycle Maintenance (VRQ), IMI Level 1 Certificate In Motorcycle Maintenance (VRQ) +1 more

33 guidance points4 criteria

Knowledge of Participating In Motor Vehicle Parts Stocktaking Activities

This subtopic focuses on the systematic process of motor vehicle parts stocktaking, essential for maintaining accurate inventory records, ensuring financial integrity, and supporting efficient workshop operations. Learners develop the ability to plan and execute stocktakes, handle discrepancies, and produce clear reports, directly applicable in franchise dealerships and independent garages.

IMI Level 3 Diploma in Vehicle Parts Principles (VRQ)

6 guidance points

Competency in Removing and Fitting Basic Light Vehicle Mechanical, Electrical and Trim _MET_ Components and Non Permanently Fixed Vehicle Body Panels

This element assesses a learner's ability to safely remove and refit basic mechanical, electrical, and trim (MET) components, along with non-permanently fixed body panels, on light vehicles. It emphasizes adherence to workshop safety, correct use of technical data, and appropriate tool selection. Practical skills are demonstrated through systematic work, accurate recording, and informed recommendations for follow-up work.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence , IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Competence

16 guidance points2 criteria

Vehicle Braking Systems Components and Maintenance

This subtopic focuses on the fundamental components and operation of non-ABS vehicle braking systems, emphasising safe working practices and routine maintenance tasks. Learners will develop the knowledge and skills to identify key parts such as master cylinders, brake lines, calipers, wheel cylinders, brake pads and shoes, and perform checks like pad thickness measurement and fluid level inspection. Practical application ensures vehicles remain safe and compliant with roadworthiness standards.

IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ), IMI Level 1 Diploma in Light Vehicle Maintenance (VRQ), IMI Level 1 Award in Vehicle Maintenance (VRQ) +2 more

40 guidance points5 criteria

Vehicle Lighting System Maintenance

This element focuses on the practical maintenance of vehicle lighting systems, covering safety procedures, component identification, operational principles, and replacement techniques. Learners will develop hands-on skills to confidently service exterior lights, ensuring roadworthiness and compliance with legal standards.

37 guidance points5 criteria

Competency in Meeting And Greeting Vehicle Sales Customers

This subtopic covers the critical initial phase of the vehicle sales process, where the salesperson establishes a professional and welcoming first impression to build rapport and trust. It focuses on the practical techniques for engaging walk-in and phone customers, qualifying their needs through effective questioning, and identifying genuine purchase opportunities to ensure a customer-focused sales experience. Mastery of this competency is essential for converting enquiries into sales and delivering high customer satisfaction.

IMI Level 2 Diploma in Vehicle Sales Competence , IMI Level 3 Diploma in Vehicle Sales Competence

14 guidance points2 criteria

Competency in Supervising within the Automotive Sector

This element focuses on developing supervisory competencies within automotive body building, including effective communication, workload planning, team motivation, performance improvement, and record-keeping. Candidates must demonstrate the ability to lead a team or individual to achieve production goals while maintaining high morale and compliance with industry standards. Practical application involves overseeing body building projects, allocating tasks based on skills and workload, and making informed recommendations to enhance efficiency and quality.

IMI Level 3 Diploma in Body Building Competence

8 guidance points

Skills Required to Remove and Replace Heavy Vehicle Electrical Units and Components

This subtopic focuses on developing the practical skills necessary to safely and competently remove and replace electrical units and components in heavy vehicles. Learners will interpret technical information, select and use appropriate tools, and follow correct procedures to ensure system integrity. Mastery of these skills ensures vehicle reliability and compliance with industry standards, directly applicable in workshop environments.

IMI Level 1 Diploma in Heavy Vehicle (VRQ), IMI Level 1 Certificate in Heavy Vehicle (VRQ), IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

28 guidance points3 criteria

Skills in Diagnosing and Rectifying Motorcycle Chassis System Faults

This subtopic focuses on developing the practical skills required to systematically diagnose and rectify faults in motorcycle chassis systems, including frames, suspension, steering, and braking components. It emphasizes adherence to health and safety protocols, effective use of technical information, and precise application of specialist tools. Mastery of these skills ensures technicians can restore vehicle integrity and performance to manufacturer specifications, meeting both industry standards and customer expectations.

IMI Level 3 Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

10 guidance points

Competency in Motor Vehicle Body Resistance Spot Welding Operations

This subtopic assesses the learner's ability to perform resistance spot welding to manufacturer specifications during vehicle body repair, ensuring structural integrity and corrosion protection. It requires safe operation of spot welding equipment, correct interpretation of repair manuals, and precise execution of welds on steel panels of varying thicknesses, followed by accurate record-keeping and recommendations for quality control.

IMI Level 3 Diploma in Vehicle Accident Repair Body Competence

6 guidance points

Panel Joint Sealing and Corrosion Protection

This subtopic covers the essential skills and knowledge for sealing panel joints and applying corrosion protection in vehicle body repair. Learners will identify different types of seam sealers and anti-corrosion materials, select appropriate tools, and apply them correctly to restore vehicle integrity, ensuring long-term durability and safety standards.

IMI Level 1 Diploma in Vehicle Accident Repair , IMI Level 1 Award in Vehicle Accident Repair , IMI Level 1 Certificate in Vehicle Accident Repair

25 guidance points3 criteria

Knowledge of Liaising with Vehicle Product Manufacturers and Suppliers on Technical matters

This element focuses on the advanced communication and reporting skills required when interacting with vehicle manufacturers and suppliers to resolve technical issues, interpret technical data, and provide feedback. Learners develop the ability to access and use manufacturer-specific reporting systems, compile structured technical reports, and manage information flow between stakeholders to support effective vehicle diagnosis and repair. Mastery ensures that graduates can act as a competent technical liaison, enhancing workshop efficiency and maintaining manufacturer standards.

IMI Level 4 Certificate in Advanced Automotive Studies

8 guidance points

Skills in Diagnosing and Rectifying Lift Truck Electrical Units and Component Faults

This element focuses on developing practical skills to systematically diagnose and rectify electrical faults on lift trucks. Learners will apply safe working practices, interpret technical information, and use specialist tools to identify and resolve issues, ensuring reliable vehicle operation and compliance with workplace standards.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

8 guidance points

Organise Effective Automotive Business Process Systems

This subtopic covers the principles and practical application of organising, maintaining, evaluating, and improving business processes within an automotive service or dealership environment. Learners must demonstrate the ability to apply systematic approaches to enhance workflow efficiency, resource utilisation, and service quality, directly contributing to operational success and customer satisfaction.

IMI Level 4 Certificate in Advanced Vehicle Diagnostics and Management Competence

8 guidance points

Knowledge of Removing and Replacing Heavy Vehicle Electrical Units and Components

This subtopic covers the knowledge and skills required to safely remove, replace, and test heavy vehicle electrical units such as batteries, starter motors, alternators, and auxiliary components. It integrates fundamental electrical and electronic principles with practical procedures, ensuring technicians can diagnose faults, interpret wiring diagrams, and adhere to manufacturer specifications to maintain vehicle reliability and prevent rework.

IMI Level 2 Extended Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 1 Diploma in Heavy Vehicle (VRQ), IMI Level 1 Certificate in Heavy Vehicle (VRQ) +1 more

40 guidance points4 criteria

Competency in Selecting and Issuing Motor Vehicle Parts

This element covers the essential skills required by a vehicle parts operative to accurately identify the correct components using catalogues and digital systems, locate them within the stock inventory, assess and report on stock levels and condition, and process the issuance to a customer with proper documentation. Mastery ensures efficient workshop operations, customer satisfaction, and minimal returns.

IMI Level 2 Diploma in Vehicle Parts Competence , IMI Level 3 Diploma in Vehicle Parts Competence

18 guidance points2 criteria

Knowledge of Diagnosis and Rectification of Motorcycle Electrical Faults

This subtopic covers the principles of motorcycle electrical and electronic systems, including circuit analysis, component function, and diagnostic techniques. Learners will apply systematic fault-finding methods to identify, test, and rectify electrical faults on motorcycles, ensuring safe and reliable operation.

IMI Level 3 Diploma in Motorcycle Maintenance and Repair Competence , IMI Level 3 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

19 guidance points2 criteria

Competency in Overhauling Light Vehicle Transmission Units

This subtopic covers the competency required to safely and effectively overhaul light vehicle transmission units, including manual, automatic, and dual-clutch types. It involves interpreting technical specifications, selecting appropriate tools and equipment, disassembling, inspecting, repairing or replacing components, reassembling, and testing the unit, while maintaining accurate records and providing customer recommendations.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Competence

14 guidance points

Knowledge of Selecting and Issuing Motor Vehicle Parts

This element covers the essential knowledge required to select and issue motor vehicle parts accurately within a retail or distribution environment. It encompasses understanding legal obligations such as environmental regulations and safe handling procedures, interpreting parts catalogues and technical data, recognising vehicle systems and component locations, and ensuring correct part identification to meet customer needs. Mastery of these skills ensures efficient service, legal compliance, and customer satisfaction.

IMI Level 2 Diploma in Vehicle Parts Principles (VRQ), IMI Level 3 Diploma in Vehicle Parts Principles (VRQ)

15 guidance points2 criteria

Skills in Removing and Fitting Vehicle Electronic Components and Systems

This subtopic focuses on developing practical competence in safely removing and fitting vehicle electronic components and systems, a critical skill in accident repair. It covers adherence to health and safety protocols, correct interpretation of technical data, selection and use of specialist tools, and meticulous recording of procedures. Mastery ensures that complex electronic systems such as ECUs, sensors, and infotainment units are reinstalled correctly, maintaining vehicle functionality and safety.

IMI Level 3 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Principles (VRQ)

9 guidance points

Knowledge of Fitting Auxiliary Locks and Security Devices _Electrical & Mechanical_

This element covers the principles of operation, correct fitting procedures, and post-installation checks for both electrical and mechanical auxiliary locks and security devices. Learners must apply manufacturer specifications and vehicle-specific requirements to ensure secure and functional installations. Practical competence is demonstrated through accurate fitting, testing, and troubleshooting in accordance with industry standards and health and safety regulations.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Competence , IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence

12 guidance points2 criteria

Knowledge of Diagnosing and Rectifying Caravan and Motorhome Gas Appliance and Component Faults

This topic covers legal and company requirements for diagnosing and rectifying gas appliance faults in caravans and motorhomes. Learners must understand diagnostic procedures and safe rectification methods.

IMI Level 3 Diploma in Caravan and Motorhome Maintenance and Repair

6 guidance points

Take Informed and Decisive Actions in an Automotive Environment

This element focuses on developing the competence to make well-informed decisions and take decisive actions within the dynamic automotive sector. Middle managers must demonstrate the ability to gather, analyse and interpret relevant data, evaluate options against organisational constraints, and then implement a chosen course of action promptly and effectively. Practical application includes improving workshop efficiency, handling customer complaints, or implementing new processes to drive business performance.

IMI Level 5 Diploma in Automotive Management Competence for Middle Managers

6 guidance points

Knowledge of Overhauling Heavy Vehicle Steering and Suspension Units

This subtopic focuses on the principles and procedures for overhauling steering and suspension systems in heavy vehicles, including diagnosis, disassembly, inspection, component replacement or refurbishment, reassembly, and adjustment. Mastery of these skills is critical for ensuring vehicle roadworthiness, driver safety, and compliance with manufacturer specifications and regulatory standards.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

6 guidance points

Skills in Diagnosing Motor Vehicle Faults Where No Prescribed Process or Format is Available

This element equips learners with the advanced diagnostic skills required when confronting unfamiliar or non-standard vehicle faults, for which no predetermined repair method exists. It focuses on safe working practices, methodical data gathering from multiple sources, and the selection and application of appropriate test equipment to form and validate a diagnostic hypothesis. These competencies are vital for senior technicians in the motor vehicle industry, enabling them to resolve complex issues efficiently and maintain high standards of vehicle safety and performance.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Principles (VRQ)

6 guidance points

Take Action to Keep Sales on Target in an Automotive Environment

This subtopic equips first-line managers with the skills to identify and capitalise on commercial opportunities within an automotive retail or service environment, ensuring sales targets are met. It covers the analysis of sales data, the implementation of performance improvement strategies, and the coaching of staff to enhance their sales capabilities. Practical application involves using key performance indicators to monitor progress and taking timely corrective actions to maintain sales momentum.

IMI Level 3 Diploma in Automotive Competence for First Line Managers

6 guidance points

Knowledge of Removing and Fitting Basic Light Vehicle Mechanical, Electrical and Trim _MET_ Components and Non Permanently Fixed Vehicle Body Panels

This topic covers removal and fitting of basic light vehicle mechanical, electrical, trim (MET) components and non-permanently fixed body panels. Learners must understand procedures and safety.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ), IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ) +4 more

52 guidance points7 criteria

Vehicle Science 2

This element delves into fundamental physical principles applied in vehicle body repair, including the analysis of forces, moments, and material stress during panel manipulation; the thermal effects of welding and shaping processes; the calculation of motion parameters for component alignment; and the determination of work and power requirements when using repair equipment. Mastery of these concepts ensures accurate estimation of repair forces, safe equipment usage, and effective application of repair techniques.

IMI Level 2 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ)

10 guidance points

Vehicle Body Adhesive Bonding Operations

This element covers the principles and practical techniques for joining vehicle body panels using structural adhesives, an essential process in modern collision repair to maintain vehicle integrity and corrosion resistance. Learners will explore adhesive types, surface preparation, application methods, and curing procedures, ensuring repairs meet manufacturer specifications. Mastery of these operations is crucial for restoring vehicle safety and aesthetics while minimizing heat distortion compared to traditional welding.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

6 guidance points

Skills in Inspection and Replacement of Light Vehicle Exhaust Components

This subtopic equips learners with the practical skills and theoretical knowledge required to safely inspect, remove, repair, and replace exhaust system components on light vehicles. It emphasizes adherence to health and safety regulations, accurate fault diagnosis, correct tool usage, and the importance of proper record-keeping and customer recommendations to ensure vehicle compliance and performance.

IMI Level 2 Certificate in Vehicle Component Fitting (VRQ), IMI Level 2 Diploma in Vehicle Inspection (VRQ)

15 guidance points2 criteria

Knowledge of Vehicle Air Conditioning Systems

This element introduces the fundamental knowledge required to understand vehicle air conditioning systems, including their components, operation, and safety considerations. Learners will explore how the system manages cabin temperature and humidity, the refrigerant cycle, and the essential safety protocols when handling refrigerants and components. Mastery of this knowledge is crucial for technicians to diagnose faults safely and comply with environmental legislation.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

6 guidance points

Knowledge of Motor Vehicle Body Tungsten Inert Gas _TIG_ Welding Operations

This subtopic provides a comprehensive understanding of Tungsten Inert Gas (TIG) welding specifically for vehicle body construction and repair. Learners will develop the knowledge to work safely, select and maintain precise equipment, and execute high-quality welds on thin automotive panels, ensuring structural integrity and aesthetic conformity to OEM standards.

IMI Level 3 Diploma in Body Building Principles (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Body Principles (VRQ)

16 guidance points2 criteria

Skills in Preparing Metal and Pre-Painted Surfaces

This element focuses on developing the practical skills necessary to prepare both bare metal and pre-painted vehicle surfaces prior to the application of foundation materials and topcoats. Learners must demonstrate safe working practices, correct tool usage, and thorough surface cleaning and abrasion techniques to ensure proper adhesion and a flawless final finish. Mastery of these skills is essential for ensuring paint system durability and meeting industry standards in collision repair.

IMI Level 2 Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ) +2 more

45 guidance points5 criteria

Knowledge of Meeting And Greeting Vehicle Sales Customers

This subtopic explores the critical first steps of the customer journey in vehicle sales, focusing on effective communication techniques and the impact of positive initial engagement. Mastering the meet and greet process is essential for building rapport, establishing trust, and qualifying customer needs, directly influencing sales outcomes and long-term business reputation.

IMI Level 2 Diploma in Vehicle Sales Principles (VRQ), IMI Level 3 Diploma in Vehicle Sales Principles (VRQ)

16 guidance points2 criteria

Competency in Removing and Replacing Light Vehicle Engine Units and Components

This element assesses a candidate's practical competence in safely removing and replacing engine mechanical, lubrication, and cooling system components on light vehicles. It requires methodical application of workshop procedures, correct interpretation of technical data, proper use of specialist tools, and accurate documentation of work carried out, ensuring all activities meet industry standards and vehicle manufacturer specifications.

IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Competence

8 guidance points

Mechanical And Electronically Controlled Vehicle Systems And Components

This subtopic focuses on the operational principles and practical removal/fitting procedures for mechanical and electronically controlled vehicle systems, such as engine management, braking, steering, and suspension, within the collision repair context. Learners must comprehend how sensors, actuators, and ECUs interact to control vehicle functions, and develop the hands-on competence to safely detach and reinstall these components, ensuring all alignments, calibrations, and functional checks are performed to restore vehicle integrity and safety.

IMI Level 3 Diploma in Multi-Skilled Vehicle Collision Repair

6 guidance points

Competence In The Service And Maintenance Of Vehicle Driveline Systems

This subtopic equips learners with the practical skills to service and maintain driveline components typical in classic vehicles, such as propshafts, differentials, and hubs. It encompasses safe working practices, correct tool usage, component inspection, removal and refitting procedures, and accurate documentation, ensuring that restorations maintain authenticity and roadworthiness.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

9 guidance points

Drive the Bus/Coach for testing and vehicle recovery

This element focuses on the safe operation of buses and coaches by engineering staff for non-passenger purposes, specifically post-repair road testing and vehicle recovery. It ensures technicians can legally and safely move vehicles around workshops, conduct dynamic fault diagnosis, and recover stranded vehicles using appropriate towing or recovery methods, all while adhering to road traffic legislation and organisational safety policies.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

7 guidance points

Skills in Assessing and Securing the Roadside Situation

This subtopic covers the critical skills required to assess and secure a roadside incident scene when attending a vehicle requiring tyre specialist intervention. Learners must demonstrate practical competency in identifying hazards, implementing safety measures to protect themselves and others, and effectively communicating incident details to control centres or recovery teams. The focus is on real-world application to ensure immediate safety, legal compliance, and efficient coordination of further support.

IMI Level 2 Diploma in Vehicle Specialist Tyre Fitting Principles (VRQ), IMI Level 2 Diploma in Vehicle Fitting Principles (VRQ)

12 guidance points2 criteria

Competency in Monitoring And Solving Customer Service Problems Within A Vehicle Parts Environment

This element equips learners with the skills to manage customer service issues in a vehicle parts setting, focusing on both immediate resolution and long-term prevention. It involves monitoring service quality, identifying patterns of repeat problems, and implementing sustainable solutions to enhance customer loyalty and business effectiveness.

IMI Level 3 Diploma in Vehicle Parts Competence

7 guidance points

Knowledge of Assembling Commercial Vehicle Body Components or Parts

This subtopic focuses on the theoretical understanding of assembly methods and techniques for commercial vehicle body components, such as panel fitting, structural joining, and alignment. Learners must grasp the importance of compliance checks against technical specifications and safety standards to ensure the vehicle body meets legal and quality requirements. Mastery of this knowledge underpins competent practical performance in body building workshops.

IMI Level 2 Diploma in Body Building Competence

8 guidance points

Skills in Materials, Fabrication, Tools and Measuring Devices used in the Automotive Environment

This element develops the practical skills essential for automotive technicians, focusing on the correct selection, maintenance, and use of hand tools and precision measuring devices. It covers the safe operation of common workshop equipment and the application of fabrication and fitting principles when modifying or repairing vehicle components. Mastery of these skills ensures that work meets industry standards for safety, accuracy, and quality in motorcycle maintenance and repair.

IMI Level 2 Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Competence , IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ) +11 more

121 guidance points14 criteria

Vehicle Electrical Foundation Skills

This subtopic introduces learners to the essential electrical knowledge and hands-on skills required for automotive body repair, focusing on safe working practices, fundamental electrical principles, and the construction of simple circuits commonly found in vehicles. Learners will understand how to identify basic components, interpret wiring diagrams, and apply correct testing methods, enabling them to perform minor electrical repairs and modifications under supervision.

IMI Level 1 Certificate In Automotive Body Repair (VRQ), IMI Level 1 Diploma In Automotive Refinishing (VRQ), IMI Level 1 Diploma In Automotive Body Repair (VRQ) +6 more

75 guidance points9 criteria

Knowledge of Routine Light Vehicle Maintenance

This element covers the essential knowledge required to perform routine maintenance on light vehicles, including daily and weekly checks of fluids, tyres, lights, and safety systems. Understanding the correct procedures and the importance of these tasks ensures vehicle reliability, legal compliance, and safe operation, while also extending the lifespan of components and reducing costly repairs.

IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ), IMI Level 1 Diploma in Light Vehicle Maintenance (VRQ), IMI Level 2 Diploma in Vehicle Inspection (VRQ) +7 more

70 guidance points10 criteria

Panel Removal and Refitting

This element focuses on the practical skills and underpinning knowledge required to safely remove and refit vehicle body panels secured with mechanical fastenings. Learners will identify various mechanical fastening types, understand correct removal sequences to avoid damage, and apply proper refitting procedures to ensure panel alignment, structural integrity, and corrosion protection. Mastery of these techniques is essential in vehicle accident repair to restore vehicles to pre-accident condition while adhering to manufacturer guidelines and safety standards.

IMI Level 1 Award in Vehicle Accident Repair , IMI Level 1 Certificate in Vehicle Accident Repair , IMI Level 1 Diploma in Vehicle Accident Repair

24 guidance points3 criteria

Competency in Supporting Customer Service Improvements in the Automotive Sector

This subtopic focuses on the essential competency of using customer feedback to drive service improvements within the auto electrical and mobile electrical sector. It requires technicians to actively listen, analyse, and respond to client needs to enhance satisfaction and operational efficiency. Practical application involves implementing tangible changes and contributing to their evaluation, ensuring a cycle of continuous improvement.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence

6 guidance points

Tools, Equipment and Consumable Materials for Vehicle Maintenance

This subtopic covers the essential knowledge and practical skills required to safely and effectively select, inspect, and utilise a range of hand tools, power tools, workshop equipment, and consumable materials during basic vehicle maintenance tasks. Learners will develop the ability to identify common tools such as spanners, sockets, and jacks, understand the correct application of consumables like lubricants and sealants, and demonstrate competence in their use through hands-on practical assessments. The emphasis is on building foundational workshop skills that ensure both personal safety and the integrity of the vehicle being serviced.

IMI Level 1 Certificate in Automotive Maintenance, IMI Level 1 Award in Automotive Maintenance, IMI Level 1 Diploma in Automotive Maintenance +1 more

26 guidance points4 criteria

Principles of Engine Components and Operations

This subtopic introduces the fundamental principles of four-stroke internal combustion engines, covering induction, compression, power and exhaust strokes. Emphasis is placed on safe working practices, enabling learners to identify, remove and refit simple components such as spark plugs, air filters and oil filler caps using correct tools and procedures.

IMI Entry Level Certificate for the Introduction to Vehicle Technology (Entry 3) (VRQ), IMI Entry Level Diploma for the Introduction to Vehicle Technology (Entry 3) (VRQ), IMI Entry Level Award for the Introduction to Vehicle Technology (Entry 3) (VRQ)

23 guidance points3 criteria

Knowledge of Processing Payment Transactions Within A Vehicle Parts Environment

This element ensures learners can process payment transactions correctly in a vehicle parts environment, covering legal obligations like tax compliance and consumer protection, internal procedures, and customer communication. It prepares supervisors to maintain financial accuracy, prevent fraud, and deliver professional service, ultimately supporting business integrity and customer loyalty.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Competence , IMI Level 3 Diploma in Vehicle Parts Principles (VRQ)

16 guidance points2 criteria

Knowledge of Diagnosing and Rectifying Caravan Chassis System Faults

This element focuses on equipping learners with the knowledge and skills to systematically diagnose and rectify faults in caravan chassis systems, including running gear, brakes, suspension, and coupling devices. It emphasises compliance with legal requirements such as roadworthiness standards, use of manufacturer data, and adherence to health and safety procedures. Successful completion ensures learners can competently restore chassis systems to safe and functional condition, vital for vehicle stability and towing safety.

IMI Level 3 Diploma in Caravan and Motorhome Maintenance and Repair

8 guidance points

Competence In The Manufacture And Refurbishment Of Wood Panels And Trim

This subtopic covers the essential skills required to manufacture and refurbish wood panels and trim for classic vehicles, including safe working practices, timber selection, shaping, joining, finishing, and quality assessment. It equips learners with the competence to restore or create period-correct wooden components, ensuring structural integrity and aesthetic authenticity in classic vehicle restoration.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

12 guidance points

Knowledge of Inspecting Lift Trucks

This element focuses on equipping learners with the knowledge to perform systematic inspections of lift trucks, ensuring operational safety and regulatory compliance. It covers various inspection methods, from visual checks to functional tests, necessary for identifying defects in key systems such as hydraulics, brakes, and steering. Mastering this underpins routine maintenance and fault diagnosis in industrial environments.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Competence , IMI Level 3 Diploma in Lift Truck Maintenance and Repair Competence

11 guidance points2 criteria

Skills in Removing and Fitting Non Permanently Fixed Motor Vehicle Body Panels

This subtopic focuses on developing practical skills for the safe and methodical removal and refitting of non-permanently fixed vehicle body panels, such as bumpers, wings, and doors, using manufacturer specifications and approved techniques. It emphasises the importance of using the correct tools, following safety protocols, and maintaining accurate records to ensure quality workmanship and compliance with industry standards. Mastery of these skills is essential for entry-level roles in vehicle accident repair, contributing to efficient and damage-free panel handling.

IMI Level 2 Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Paint Technology (VRQ)

24 guidance points3 criteria

Skills in how to Make Learning Possible through Demonstrations and Instruction

This element focuses on the pedagogical skills required to effectively demonstrate vehicle maintenance and repair procedures to learners. It covers structured demonstration techniques, clear instruction delivery, and the ability to adapt teaching methods to different learning styles and levels within the motor vehicle workshop environment.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Principles (VRQ), IMI Level 3 Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Lift Truck Maintenance and Repair Principles (VRQ) +2 more

32 guidance points5 criteria

Knowledge of Diagnosis and Rectification of Motorcycle Transmission and Driveline Faults

This element focuses on the comprehensive understanding of motorcycle transmission and driveline systems, including their operational principles, common faults, and systematic diagnostic procedures. It equips learners with the skills to identify, analyze, and rectify faults in components such as gearboxes, clutch assemblies, final drives, and shaft drive systems, ensuring safe and reliable motorcycle performance. Mastery of this topic is essential for advanced maintenance and repair roles in the motorcycle industry.

IMI Level 3 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Motorcycle Maintenance and Repair Competence

13 guidance points2 criteria

Knowledge of Removing and Replacing Exterior Motor Vehicle Body Panels Including Permanently Fixed Components

This element develops the foundational knowledge required for safely and effectively removing and replacing exterior vehicle body panels, including those that are permanently fixed. Learners will explore the properties of common panel materials such as steel, aluminium, and composites, and how these influence repair techniques. Emphasis is placed on understanding the correct use of tools, alignment methods, corrosion protection, and adhering to manufacturer specifications and health and safety requirements.

IMI Level 2 Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Body Technology (VRQ)

21 guidance points3 criteria

Achieve Results Through People in the Automotive Environment

This unit element focuses on equipping middle managers in the automotive sector with the essential skills to drive team performance and handle sensitive staff matters effectively. It covers the application of performance management frameworks, grievance resolution, and disciplinary procedures within a workshop or dealership context, ensuring compliance with employment legislation and organizational policies.

IMI Level 5 Diploma in Automotive Management Competence for Middle Managers

4 guidance points

Introduction to Masking Materials and Techniques

This subtopic introduces learners to the essential masking materials and techniques used in automotive refinishing and repair. Proper masking ensures clean paint edges, protects surfaces from overspray, and prevents defects that can compromise a professional finish. Mastery of tape and paper application is foundational for all vehicle paint preparation and minor repair tasks.

IMI Entry Level 3 Diploma Introduction to Automotive Maintenance and Repair , IMI Entry Level 3 Award Introduction to Automotive Maintenance and Repair, IMI Entry Level 3 Certificate Introduction to Automotive Maintenance and Repair

19 guidance points3 criteria

Knowledge of Removing and Replacing Light Vehicle Chassis Units and Components

This subtopic provides foundational knowledge of light vehicle chassis systems, including steering, suspension, braking, and wheel/tyre assemblies, essential for safe and effective maintenance. Learners develop the ability to identify component functions, diagnose common faults, and apply correct procedures for removal, replacement, and testing, ensuring vehicle roadworthiness and compliance with industry standards.

IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Subsidiary Diploma in Light Vehicle Maintenance & Repair Technology (VRQ)

28 guidance points3 criteria

Skills in Removing and Replacing Light Vehicle Chassis Units and Components

This subtopic develops the essential practical skills needed to safely remove and replace light vehicle chassis units and components, such as suspension, steering, and braking systems. It emphasises the correct use of tools, equipment, and technical information to perform tasks, ensuring compliance with health and safety regulations and accurate recording of findings for ongoing vehicle maintenance.

IMI Level 1 Certificate In Motorcycle Maintenance (VRQ), IMI Level 1 Diploma In Motorcycle Maintenance (VRQ), IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ) +1 more

33 guidance points4 criteria

Skills in Removing, Refurbishing and Fitting Trim Components

This subtopic focuses on developing the practical skills required to safely remove, refurbish, and fit interior and exterior vehicle trim components following manufacturer specifications. Learners will apply correct tool selection, technical data interpretation, and quality checks to ensure components are restored to pre-accident condition. The competency is essential for MET technicians in accident repair, ensuring vehicle integrity and customer satisfaction.

IMI Level 3 Diploma in Vehicle Accident Repair Mechanical, Electrical and Trim (MET) Principles (VRQ)

9 guidance points

Competency in Light Vehicle Four Wheel Alignment

This element assesses the practical ability to safely carry out four wheel alignment checks and adjustments on light vehicles. It involves using specialist alignment equipment to measure camber, caster, and toe angles, comparing results against manufacturer specifications, and making accurate adjustments to correct misalignment. The outcomes focus on ensuring vehicle stability, tyre longevity, and compliance with road safety standards.

IMI Level 2 Diploma in Vehicle Fitting Competence

9 guidance points

Vehicle Body Mechanical Fastening Operations

This subtopic addresses the theory and practical application of mechanical fastening methods used to join vehicle body panels during collision repair, including riveting, clinching, and bolting. These non-thermal techniques are essential for maintaining structural integrity on modern vehicles constructed from mixed materials such as aluminum alloys and high-strength steels. Mastery ensures repairs meet manufacturer specifications and safety standards while avoiding heat-induced distortion.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

6 guidance points

Vehicle Refinishing Tools and Equipment

This element covers essential knowledge and practical skills for safe operation, selection, and maintenance of refinishing tools and equipment, including compressed air systems. Learners develop the ability to choose appropriate materials for various vehicle substrates and refinishing processes, ensuring adherence to manufacturer recommendations. It underpins competent preparation for spraying tasks in an automotive refinishing environment.

IMI Level 1 Diploma In Automotive Refinishing (VRQ), IMI Level 1 Certificate In Automotive Refinishing (VRQ), IMI Level 1 Diploma In Automotive Body Repair (VRQ)

23 guidance points3 criteria

Knowledge of Providing Technical Support and Advice to Colleagues in Automotive Environments

This subtopic focuses on the advanced communication and mentoring skills required when providing technical support and advice to colleagues within automotive workshops. It covers the systematic filing and presentation of technical information, the ability to check colleagues’ work and deliver constructive feedback, and the recognition of training needs to foster a culture of continuous professional development, all essential for maintaining high standards and improving workshop performance.

IMI Level 4 Certificate in Advanced Automotive Studies

9 guidance points

Knowledge of Diagnosis and Rectification of Lift Truck Power Plant Engine Unit Faults

This subtopic covers the operating principles of diesel and LPG engine systems used in lift trucks, including fuel injection, ignition, and combustion processes, and their specific components such as injectors, pumps, and vaporisers. Learners develop systematic diagnostic skills to identify faults in power plant systems using specialist tools and technical data, and carry out rectification procedures to restore engine performance, ensuring compliance with safety and environmental regulations.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Competence

6 guidance points

Skills in Diagnosing and Rectifying Lift Truck Mechanical Handling and Chassis System Faults

Candidates must demonstrate the ability to systematically diagnose and rectify faults in lift truck mechanical handling and chassis systems, encompassing hydraulics, steering, suspension, and braking. This involves applying safe working practices, interpreting technical data, and using specialist diagnostic tools to identify root causes of malfunctions. Effective testing and comprehensive documentation of findings, repairs, and recommended actions are essential for ensuring lift truck reliability and compliance with operational standards.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

11 guidance points

Automotive Foundation Skills

This subtopic introduces learners to the fundamental practical skills required in vehicle repair and maintenance, such as safe tool usage, basic servicing procedures, and workshop practices. It also examines the structure of the retail motor industry, identifying key organisations like main dealerships, independent garages, and fast-fit centres. Understanding these foundations is critical for progressing in heavy vehicle maintenance roles.

IMI Level 1 Diploma in Heavy Vehicle (VRQ), IMI Level 1 Certificate in Heavy Vehicle (VRQ), IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ) +3 more

46 guidance points6 criteria

Skills in Inspection and Replacement of Light Vehicle Suspension Dampers and Springs

This element equips learners with the essential skills to safely inspect, test, remove, and replace suspension dampers and springs on light vehicles. It covers hazard identification, correct tool usage, component assessment against manufacturer specifications, and the accurate recording of findings to ensure roadworthiness and customer safety.

IMI Level 2 Certificate in Vehicle Component Fitting (VRQ), IMI Level 1 Certificate in Vehicle Maintenance (VRQ), IMI Level 1 Diploma in Vehicle Maintenance (VRQ) +2 more

43 guidance points5 criteria

Knowledge of Heavy Vehicle Fuel, Air Supply and Exhaust System Units and Components

This element focuses on the operational principles of heavy vehicle engine fuel, air supply, and exhaust systems, alongside emission control technologies and legal compliance. Candidates must demonstrate practical competence in inspecting, replacing, and testing components, ensuring adherence to European Emission Standards. Mastery underpins safe and efficient vehicle maintenance, directly impacting environmental compliance and vehicle performance.

IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Competence , IMI Level 2 Extended Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

9 guidance points2 criteria

Knowledge of Working with Plastic Materials and Components

This subtopic covers the essential knowledge and skills required for vehicle refinishing technicians to correctly work with plastic body components. It encompasses identifying various plastic substrates, preparing surfaces to ensure proper adhesion, and precisely mixing and applying foundation materials. Mastery of these processes is critical for achieving durable, high-quality finishes on modern vehicles where plastic panels are increasingly prevalent.

IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Paint Technology (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Paint Competence , IMI Level 2 Diploma in Vehicle Accident Repair Paint Competence +2 more

44 guidance points5 criteria

Competency Required to Inspect Heavy Vehicles to Comply with Legal Requirements

This subtopic focuses on developing the practical competence required to conduct thorough inspections of heavy vehicles (HGVs/PSVs) to ensure full compliance with UK roadworthiness legislation, including the Road Vehicles (Construction and Use) Regulations and the Heavy Goods Vehicle (Annual Test) Regulations. Learners must demonstrate the ability to work safely, interpret inspection manuals and technical data, correctly use diagnostic and measuring equipment, and systematically assess all critical vehicle systems—such as braking, steering, suspension, lighting, and emissions—against statutory standards. The ultimate outcome is the ability to identify defects, record findings accurately on official inspection forms, and make informed recommendations regarding vehicle compliance and necessary remedial actions, thus upholding public safety and legal obligations.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence

9 guidance points

Present a Positive and Persistent Approach to Others in an Automotive Environment

This element focuses on developing the leadership capability to consistently demonstrate optimism, resilience, and determination when addressing operational challenges in an automotive workshop or dealership environment. It requires learners to not only model these behaviours themselves but also to actively inspire and coach their team members to adopt a constructive, solution-focused mindset, which is critical for maintaining productivity, morale, and customer satisfaction under pressure.

IMI Level 3 Diploma in Automotive Competence for First Line Managers

8 guidance points

Competency in Motor Vehicle Body Tungsten Inert Gas _TIG_ Welding Operations

This subtopic focuses on the precise joining of vehicle body panels using Tungsten Inert Gas (TIG) welding, a process critical for repairing modern high-strength steels and aluminium alloys in accident-damaged vehicles. Learners develop the competency to safely set up and operate TIG equipment, interpret repair specifications, and produce structurally sound, cosmetically acceptable welds that meet manufacturer and industry standards. Mastery ensures restored panel integrity, corrosion resistance, and alignment, directly impacting vehicle safety and repair quality.

IMI Level 3 Diploma in Vehicle Accident Repair Body Competence

9 guidance points

Knowledge of Overhauling Heavy Vehicle Transmission Units

This subtopic focuses on the comprehensive overhaul procedures for heavy vehicle gearbox and final drive units, including disassembly, inspection, measurement, component replacement, reassembly, and testing. Learners will develop practical skills in diagnosing wear, setting clearances, and ensuring correct lubrication to restore units to manufacturer specifications. Mastery of these techniques is essential for ensuring vehicle reliability, safety, and compliance with industry standards.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

6 guidance points

Diagnosing And Rectifying Vehicle Electrical Faults

This subtopic covers the diagnosis and rectification of faults in vehicle auxiliary electrical systems, which are frequently compromised during collisions. Learners will apply electrical and electronic principles to identify issues in circuits such as lighting, wipers, and central locking, using industry-standard diagnostic tools and wiring diagrams. Practical competence ensures repaired vehicles meet safety standards and manufacturer specifications, vital for multi-skilled collision repair technicians.

IMI Level 3 Diploma in Multi-Skilled Vehicle Collision Repair

10 guidance points

Establish Customer Technical Requirements for Buses/Coaches

This element focuses on the ability to accurately identify and document the technical requirements of bus and coach customers, ensuring that all aspects of vehicle performance, safety, and compliance are addressed before maintenance or repair work commences. It covers effective communication techniques, diagnostic questioning, and the interpretation of customer descriptions to define work specifications that meet both customer expectations and legislative standards.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

6 guidance points

Understanding Health, Safety and Good Housekeeping in the Bus and Coach Environment

This component of the IMI Level 2 Diploma focuses on embedding a safety-first mindset specific to the bus and coach engineering environment. Learners explore the correct selection and use of personal and vehicle protective equipment, effective housekeeping to mitigate slips, trips and falls, and the legal framework governing workplace safety, including COSHH and PUWER. The unit emphasizes practical hazard identification, risk assessment, and the personal responsibilities of technicians to maintain a safe and compliant workshop, directly impacting daily operational practices.

IMI Level 2 Diploma in Principles of Bus and Coach Engineering and Maintenance (Mechanical) (VRQ)

6 guidance points

Knowledge of Setting out and Assembling Commercial Vehicle Body Components or Parts.

This topic covers the knowledge required to set out and assemble commercial vehicle body components, including understanding assembly processes and checking compliance. It focuses on technical accuracy and quality assurance.

IMI Level 3 Diploma in Body Building Principles (VRQ)

6 guidance points

Skills in Processing Payment Transactions Within A Vehicle Parts Environment

This subtopic addresses the critical supervisory skills required to manage payment transactions within a motor vehicle parts department. It covers accurate price calculation using trade and retail structures, secure processing of diverse payment methods, and delivery of professional customer service that upholds the organisation's reputation. These competencies ensure financial accuracy and customer trust in a fast-paced retail environment.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Principles (VRQ)

8 guidance points

Competency in Participating In Motor Vehicle Parts Stocktaking Activities

This subtopic equips learners with the competence to systematically prepare, conduct, and report on motor vehicle parts stocktakes. It focuses on ensuring inventory accuracy through methodical counting, reconciliation of physical stock against records, and clear documentation of findings. Practical application involves maintaining operational efficiency, minimising financial loss, and supporting compliance with organisational procedures.

IMI Level 3 Diploma in Vehicle Parts Competence

6 guidance points

Skills Required to Remove and Replace Heavy Vehicle Transmission and Driveline Units and Components

This element focuses on developing the practical skills and safety awareness required to competently remove and replace heavy vehicle transmission and driveline units and components. Learners will interpret technical data, select and use appropriate tools and equipment, and follow correct procedures to ensure safe and effective component handling. Mastery of these skills is essential for routine maintenance and repair in heavy vehicle workshops.

IMI Level 2 Extended Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

8 guidance points

Knowledge of Diagnosis and Rectification of Motorcycle Engine Faults

This subtopic delves into the operational principles of motorcycle engine systems, covering both two-stroke and four-stroke configurations along with their subsystems such as fuel, ignition, lubrication, and cooling. It focuses on equipping learners with the competence to systematically diagnose, test, and rectify engine faults using appropriate tools, technical data, and safe working practices. Mastery of these skills is essential for effective motorcycle maintenance and repair in a professional workshop environment.

IMI Level 3 Diploma in Motorcycle Maintenance and Repair Competence , IMI Level 3 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

18 guidance points2 criteria

Competency in Negotiating Fleet And Business Buyer Needs

This subtopic focuses on developing the skills to effectively negotiate sales with fleet and business customers, who have distinct purchasing requirements such as total cost of ownership, vehicle specification, and after-sales support. Learners must understand how to align product offerings with commercial objectives, handle objections professionally, and secure agreements that satisfy both the buyer's operational needs and the dealership's profitability.

IMI Level 2 Diploma in Vehicle Sales Competence , IMI Level 3 Diploma in Vehicle Sales Competence

14 guidance points2 criteria

Competency in Routine Light Vehicle Maintenance

This element equips learners with the practical skills and knowledge to perform routine maintenance tasks on light vehicles, ensuring compliance with safety regulations, manufacturer specifications, and workplace procedures. It emphasizes the correct use of tools and information sources, systematic fault-finding, and accurate record-keeping to maintain vehicle safety and performance.

IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Competence , IMI Level 2 Diploma in Vehicle Fitting Competence

19 guidance points2 criteria

Skills in Removing and Replacing Motorcycle Chassis Units and Components

This subtopic covers the essential practical competencies required to safely detach and reinstall motorcycle chassis parts, including frames, suspension, and steering components. Students must demonstrate systematic working methods, correct tool usage, and adherence to technical specifications to ensure vehicle integrity and safety. Accurate record-keeping and the ability to make informed recommendations post-service are critical for workshop practice.

25 guidance points3 criteria

Skills in Fitting Auxiliary Locks and Security Devices _Electrical & Mechanical_

This element covers the essential skills required to competently fit auxiliary locks and security devices, encompassing both electrical and mechanical systems. Learners will apply safe working practices, interpret technical information, select and use correct tools, and perform the installation to industry standards. The practical focus ensures readiness for real-world vehicle security tasks, including accurate record-keeping and making appropriate recommendations.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

6 guidance points

Knowledge of Vehicle Battery, Charging and Lighting Systems

This subtopic covers the fundamental electrical and electronic principles underpinning vehicle operation, focusing on the theory behind batteries, starting, and charging systems, as well as the practical operation of lighting circuits. Learners will gain the skills to systematically check, replace, and test these critical components using industry-standard diagnostic procedures and tools. Mastery of this knowledge is essential for entry-level technicians to ensure vehicle reliability, safety, and compliance with manufacturer specifications.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

10 guidance points

Knowledge of Processing Orders for Non-Stock Motor Vehicle Parts

This subtopic focuses on the procedures and practical skills required to order motor vehicle parts that are not held in stock within a parts department or dealership. It covers understanding organisational systems, using parts catalogues and manufacturer ordering platforms, communicating effectively with customers, placing orders with approved suppliers, progress chasing to ensure timely delivery, and maintaining accurate records. Mastery of these processes ensures high customer satisfaction, minimises vehicle downtime, and supports efficient workshop operations.

IMI Level 3 Diploma in Vehicle Parts Principles (VRQ)

10 guidance points

Skills in A Motor Vehicle Body Adhesive Bonding Operations

This subtopic focuses on developing the practical skills required to perform adhesive bonding operations on motor vehicle body components, a critical technique in modern collision repair that replaces traditional welding for materials like aluminium, composites, and high-strength steels. Learners will demonstrate the ability to safely prepare surfaces, select and apply appropriate structural adhesives, and follow manufacturer specifications to ensure bond integrity and vehicle safety. The content integrates health and safety protocols, correct use of tools and equipment, and accurate record-keeping to meet vocational assessment criteria.

IMI Level 2 Diploma in Body Building Principles (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Body Principles (VRQ) +1 more

38 guidance points4 criteria

Knowledge of Negotiating Fleet And Business Buyer Needs

This element examines the strategic importance of the business-to-business vehicle market, which often provides higher volume and repeat sales compared to private consumers. It guides learners in understanding business buyers' distinct priorities, such as total cost of ownership, operational efficiency, and tax implications, and how to adapt the sales process accordingly. Practical application focuses on building consultative relationships and negotiating terms that align with fleet procurement cycles and specific business needs.

IMI Level 2 Diploma in Vehicle Sales Principles (VRQ), IMI Level 3 Diploma in Vehicle Sales Principles (VRQ)

12 guidance points2 criteria

Refurbish Cycle Bottom Brackets And Cranks

This element focuses on the systematic refurbishment of cycle bottom brackets and cranks, covering safe removal, thorough inspection, servicing or replacement of components, and precise reassembly. Learners apply health and safety protocols, interpret technical data, and use specialist tools to restore function and performance. The outcome ensures a smooth, quiet, and durable drivetrain, critical for rider safety and efficiency.

IMI Level 3 Certificate in Cycle Maintenance (VRQ)

9 guidance points

Knowledge of Motorcycle Fuel, Ignition, Air and Exhaust System Units and Components

This subtopic covers the fundamental operation and interrelationship of motorcycle fuel, ignition, air supply, and exhaust systems. Learners must understand component functions, diagnostic procedures, and practical replacement techniques to ensure engine performance, emissions compliance, and rider safety. Mastery is assessed through accurate identification, systematic testing, and correct fitting of relevant units and components in line with manufacturer specifications.

IMI Level 2 Diploma in Motorcycle Maintenance and Repair Competence , IMI Level 2 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

19 guidance points2 criteria

Knowledge of Removing and Replacing Heavy Vehicle Trailer Chassis Units and Components

This subtopic provides the foundational knowledge required to safely and competently remove and replace chassis units and components on heavy vehicle trailers. It covers the operating principles of steering, suspension, braking, and wheel systems, as well as essential health and safety practices when working on loaded trailers, culminating in the practical skills for inspection, removal, replacement, and testing of these critical components.

IMI Level 2 Diploma in Heavy Vehicle Trailer Maintenance and Repair Competence

10 guidance points

Competence In The Service And Maintenance Of Vehicle Engine Systems

This element assesses the learner's practical ability to safely and competently service, maintain, and diagnose classic vehicle engine systems. It covers the selection and use of specialist tools, interpretation of technical data, systematic fault-finding methods, and the accurate recording of all work carried out, with a strong emphasis on preserving the originality and integrity of the vehicle.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

9 guidance points

Heavy Vehicle Braking Systems Components And Maintenance

This subtopic covers the identification and function of heavy vehicle braking system components, including air and hydraulic systems, and the safe execution of routine maintenance tasks. Learners will understand operational principles and develop practical skills to inspect, adjust, and replace key parts in line with industry standards.

IMI Level 1 Diploma in Heavy Vehicle (VRQ), IMI Level 1 Certificate in Heavy Vehicle (VRQ)

14 guidance points2 criteria

Primer Preparation and Application Techniques

This subtopic covers the essential processes of preparing vehicle panels—both unpainted and previously painted steel—and applying primers and sealers. Proper preparation ensures adhesion, corrosion protection, and a flawless base for topcoats, directly impacting repair durability and customer satisfaction in accident repair workshops.

IMI Level 1 Award in Vehicle Accident Repair , IMI Level 1 Certificate in Vehicle Accident Repair , IMI Level 1 Diploma in Vehicle Accident Repair

26 guidance points3 criteria

Knowledge of Fabricating of Commercial Vehicle Body Panels and Components

This subtopic focuses on the essential knowledge required for fabricating commercial vehicle body panels and components, covering methods such as cutting, bending, rolling, and joining. It also addresses the critical procedures for checking formed components to ensure they meet design specifications, tolerances, and industry compliance standards necessary for vehicle safety and performance.

IMI Level 2 Diploma in Body Building Competence , IMI Level 3 Diploma in Body Building Competence

12 guidance points2 criteria

Use Automotive Business Information to Monitor and Control a Business Area

This element equips automotive middle managers with the competencies to systematically process, interpret, and apply business information to monitor and control their operational area. It covers financial and non-financial data analysis, performance management against key metrics, and the execution of cost-benefit exercises to support evidence-based decision-making in an automotive context.

IMI Level 5 Diploma in Automotive Management Competence for Middle Managers

6 guidance points

Skills in Inspection Repair and Replacement of Commercial Vehicle Tyres

This element develops practical competence in safely removing, inspecting, repairing, and replacing commercial vehicle tyres, wheels, and tubes. Learners must demonstrate systematic inspection techniques, correct use of equipment, and the ability to carry out tread regrooving where applicable. Accurate record-keeping and making informed recommendations are also critical to ensuring compliance with legal and safety standards.

IMI Level 2 Diploma in Vehicle Specialist Tyre Fitting Principles (VRQ)

8 guidance points

Knowledge of Supporting Customer Service Improvements in the Automotive Sector

This subtopic covers the principles of customer service within the automotive sector and how to actively contribute to service improvements. It focuses on understanding customer expectations, handling feedback, and implementing changes that enhance satisfaction and loyalty, which are critical for business success and professional reputation in vehicle maintenance and repair environments.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

5 guidance points

Introduction to Minor Dent Removal

This subtopic introduces learners to the foundational skills required for minor dent removal on steel vehicle panels, covering safe working practices, tool selection, and basic techniques such as paintless dent repair (PDR) or filling. It emphasizes the importance of assessing damage, choosing appropriate methods, and restoring the panel to an acceptable condition, fostering essential hands-on competence for entry-level automotive maintenance roles.

22 guidance points3 criteria

Knowledge of Repairing Minor Paint Defects

This subtopic focuses on the essential knowledge required to identify and rectify minor paint defects on vehicle bodywork, such as dust nibs, runs, sags, and orange peel. Learners will explore inspection techniques, defect categorization, and the systematic use of abrasives, compounds, and polishes to restore a flawless finish. Mastery of these principles ensures compliance with industry standards and underpins cost-effective, high-quality repairs in a professional bodyshop setting.

IMI Level 2 Diploma in Vehicle Accident Repair Paint Competence , IMI Level 2 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ)

17 guidance points2 criteria

Vehicle Electrical Circuits and Components

This subtopic covers the fundamental principles of vehicle lighting circuits, including key components such as bulbs, switches, relays, fuses, and wiring. Learners will explore how these components interact to form operational lighting systems, gaining practical skills in reading circuit diagrams and constructing simple circuits. Mastery of this area is essential for diagnosing faults and performing basic electrical repairs in an automotive workshop.

IMI Level 1 Certificate in Automotive Maintenance, IMI Level 1 Award in Automotive Maintenance, IMI Level 1 Diploma in Automotive Maintenance

22 guidance points3 criteria

Principles of Light Vehicle Steering and Suspension Systems

This unit introduces learners to the fundamental principles of light vehicle steering and suspension systems, focusing on safe working practices and basic maintenance checks. It covers the identification of key components and their functions, enabling learners to perform simple inspections and understand how these systems contribute to vehicle control and ride comfort. The practical emphasis ensures learners can apply knowledge in a workshop setting under supervision.

24 guidance points3 criteria

Knowledge of Diagnosis and Rectification of Lift Truck Transmission and Driveline System Faults

This subtopic covers the operational principles of lift truck transmission and driveline systems, including components like torque converters, manual/automatic gearboxes, differentials, and drive shafts. It then focuses on systematic diagnostic techniques to identify faults (e.g., noise, vibration, fluid leaks) and the rectification procedures required to restore functionality, ensuring safe and efficient operation.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Competence

6 guidance points

Skills in Inspecting Lift Trucks Using Prescribed Methods

This element focuses on developing the practical skills required to conduct systematic safety inspections of lift trucks (forklifts, reach trucks, etc.) following manufacturer and legislative guidelines. It covers the correct use of inspection checklists, tools, and personal protective equipment to identify defects, assess compliance, and produce accurate reports.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

8 guidance points

Competence In The Removal And Replacement Of Vehicle Glazing Components

This subtopic develops competence in the removal and replacement of vehicle glazing components, critical for classic vehicle restoration. It requires the ability to assess and prepare apertures, correctly handle and store glass, and perform both fixed and opening glass installations to manufacturer or restoration standards. Emphasis is placed on problem-solving during removal to preserve original glass and ensuring replacement glass meets specifications.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

9 guidance points

Vehicle Electronic Systems And Components

This subtopic explores the functionality of vehicle electronic systems, such as ADAS sensors, ECUs, and SRS components, essential for modern collision repair. Technicians must comprehend their operation and safely perform removal and fitting during structural repairs, ensuring proper reconnection and recalibration to restore vehicle integrity and safety compliance.

IMI Level 3 Diploma in Multi-Skilled Vehicle Collision Repair

11 guidance points

Competency in Removing and Replacing Structural Motor Vehicle Body Panels

This element focuses on the high-precision skills required to safely remove and replace structural body panels on motor vehicles following collision damage. Learners must apply manufacturer repair methods, use specialist tools, and ensure restored structural integrity aligns with industry standards and vehicle safety regulations.

IMI Level 3 Diploma in Vehicle Accident Repair Body Competence

5 guidance points

Knowledge of Motorcycle Internal Engine Systems

This subtopic covers the operational principles of motorcycle internal engine systems, including the mechanical, lubrication, and cooling systems, as well as the clutch and transmission assemblies. Learners will develop the knowledge required to inspect, replace, and test powertrain components, ensuring they can diagnose faults and conduct repairs in line with manufacturer specifications and safety standards.

IMI Level 2 Diploma in Motorcycle Maintenance and Repair Competence

10 guidance points

Knowledge of Lift Truck Driveline Units and Components

This subtopic focuses on the fundamental principles of lift truck driveline systems, including transmissions, differentials, drive axles, and couplings, and their role in power transmission. Learners gain the practical competence to inspect, replace, and test these units and components to ensure safe and efficient operation. Mastery of this content is essential for maintaining lift truck reliability and compliance with industry standards.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Competence

6 guidance points

Knowledge of Inspecting Vehicles Using Prescribed Methods

This element focuses on developing the essential knowledge required to conduct systematic inspections of light vehicles using manufacturer-approved and industry-standard prescribed methods. It ensures technicians can accurately assess vehicle condition, identify faults, and document findings in line with health, safety, and quality requirements.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Competence

6 guidance points

Knowledge of Removing and Replacing Light Vehicle Electrical Units and Components

This subtopic equips learners with the fundamental knowledge required to safely remove, replace, and test light vehicle electrical units and components. It covers the principles of electricity, battery operation, starting and charging systems, and auxiliary circuits, ensuring technicians can diagnose and rectify common electrical faults. Mastery of these concepts is essential for maintaining vehicle reliability and meeting industry standards in a workshop environment.

33 guidance points4 criteria

Skills In Diagnosing and Rectifying Motorcycle Engine Faults

This element focuses on developing the practical competence to systematically diagnose and rectify faults in motorcycle engines, aligning with manufacturer specifications and industry standards. Learners must demonstrate the ability to work safely, interpret technical data, use specialist diagnostic equipment, and apply logical fault-finding procedures to restore engine performance. Successful completion requires not only technical skill but also accurate recording of findings and the provision of justified recommendations for further action or maintenance.

IMI Level 3 Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

16 guidance points2 criteria

Skills in Diagnosing and Rectifying Lift Truck Power Plant Engine Unit Faults

This subtopic develops the essential skills for diagnosing and rectifying engine-related faults in lift truck power plants, focusing on methodical fault-finding using technical data and diagnostic equipment. Learners will apply safe working procedures, select appropriate tools, and systematically test components such as fuel, ignition, and air intake systems to identify and resolve issues. Practical application involves restoring engine performance and reliability, ensuring compliance with manufacturer specifications and health and safety regulations.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

9 guidance points

Skills in Receiving and Storing Motor Vehicle Parts

This element equips learners with the practical skills and knowledge required to manage the receipt and storage of motor vehicle parts effectively. It covers planning for incoming deliveries, verifying parts against orders, safe handling and storage procedures, and maintaining accurate inventory records. Mastery of these competencies is vital for minimising stock discrepancies, ensuring parts availability, and supporting efficient vehicle servicing and repair operations.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Principles (VRQ)

8 guidance points

Evaluate and Develop Own Knowledge, Understanding and Skills in the Bus/Coach Engineering and Maintenance Environment

This element focuses on the systematic evaluation of an individual's own performance in bus and coach engineering and maintenance, enabling the identification of strengths and areas for improvement. It covers the processes for setting personal development goals and planning continuous professional development (CPD) activities to maintain and enhance competence in line with evolving industry standards and technologies. Practical application involves using reflective practice, feedback from supervisors, and performance data to create actionable development plans that directly impact service quality and safety.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

8 guidance points

Skills in Communicating Information Electronically Within A Vehicle Parts Environment

This subtopic focuses on developing practical skills for electronic communication within a vehicle parts department, including composing and sending messages on behalf of customers, verifying transmission accuracy, and managing electronic records on IT systems. Learners gain competence in handling inbound communications and remotely accessing parts catalogues or stock systems to retrieve information, ensuring efficient and professional service in a modern motor industry environment.

IMI Level 2 Diploma in Vehicle Parts Principles (VRQ)

9 guidance points

Knowledge of Motor Vehicle Body Adhesive Bonding Operations

This subtopic focuses on the theory and practical application of adhesive bonding techniques used in modern vehicle body repair, emphasizing structural integrity and safety. Learners must understand how to select appropriate adhesives, prepare surfaces, apply bonding materials correctly, and ensure proper curing to meet manufacturer specifications and industry standards, reducing reliance on traditional welding methods.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Diploma in Body Building Competence +1 more

42 guidance points4 criteria

Knowledge of Removing and Replacing Heavy Vehicle Trailer Electrical and Auxiliary Units and Components

Heavy vehicle trailer electrical and auxiliary systems are critical for operational safety and compliance, encompassing lighting, braking electronics, and supplementary equipment such as lift axles or tail lifts. Maintenance technicians must be proficient in diagnosing faults using wiring diagrams and test equipment, and competent in the removal and replacement of components like sockets, cables, control units, and actuators, adhering to manufacturer protocols and health and safety legislation. This knowledge ensures trailers meet legal requirements and function reliably in demanding commercial environments.

IMI Level 2 Diploma in Heavy Vehicle Trailer Maintenance and Repair Competence

8 guidance points

Competency in Processing Payment Transactions Within A Vehicle Parts Environment

This subtopic focuses on the practical skills required to accurately calculate total costs for motor vehicle parts, including taxes, discounts, and any additional charges, and to securely process various payment types such as cash, card, or account transactions. It emphasises the integration of numeracy with point-of-sale system operation and customer interaction, ensuring that transactions are completed efficiently while maintaining high standards of service and compliance with organisational procedures.

IMI Level 3 Diploma in Vehicle Parts Competence

6 guidance points

Transport Refrigeration (EC842-2006)

This subtopic focuses on the operational principles of automotive transport refrigeration systems, with an emphasis on the safe and regulatory-compliant handling of fluorinated greenhouse gas refrigerants. Learners must understand the environmental impact of these gases, particularly their global warming potential, and apply the legal requirements under EC Regulation 842/2006 and Directive 2006/40/EC. Practical competence in recovering refrigerants, handling cylinders, and using recovery equipment is essential for compliance and environmental protection.

IMI Level 4 Certificate in Advanced Automotive Studies

8 guidance points

Skills in Repairing Minor Paint Defects

This subtopic develops the practical skills required to identify and rectify common minor paint defects encountered during vehicle refinishing. Learners will apply safe working practices, interpret technical data, and utilise specialist tools and materials to correct imperfections such as runs, sags, and dust inclusions, ensuring a high-quality finish that meets industry standards.

IMI Level 2 Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Paint Technology (VRQ)

19 guidance points2 criteria

Skills in Motorcycle Internal Engine Systems

This subtopic focuses on developing practical skills for safely removing, inspecting, and replacing motorcycle internal engine components, including cylinder heads, pistons, camshafts, and timing systems. Learners must demonstrate correct use of service literature, specialist tools, and adherence to manufacturer procedures to ensure reliable engine reassembly and troubleshooting, preparing them for real-world workshop tasks.

IMI Level 2 Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 2 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 2 Subsidiary Diploma in Motorcycle Maintenance & Repair Technology (VRQ)

26 guidance points3 criteria

Skills in Liaising with Vehicle Product Manufacturers and Suppliers on Technical Matters

This subtopic focuses on developing the professional communication and technical reporting skills required to effectively liaise with vehicle manufacturers and parts suppliers. Learners will demonstrate the ability to gather, interpret, and disseminate complex technical information, ensuring all parties are kept informed of developments, delays, and quality concerns in line with industry standards. Practical application includes real-time problem-solving, maintaining accurate records, and fostering collaborative relationships to support vehicle repair and maintenance operations.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Principles (VRQ)

8 guidance points

Skills in Applying Fillers and Foundation Materials

This element focuses on the practical skills required to prepare vehicle surfaces and correctly apply fillers and foundation materials, ensuring a smooth, corrosion-free substrate for subsequent paint layers. Mastery involves interpreting technical data, selecting suitable products and tools, and adhering to stringent safety protocols, culminating in a professional finish that meets industry standards.

IMI Level 2 Subsidiary Diploma in Vehicle Accident Repair Paint Technology (VRQ), IMI Level 1 Diploma In Automotive Refinishing (VRQ), IMI Level 1 Certificate In Automotive Refinishing (VRQ)

31 guidance points3 criteria

Knowledge of Heavy Vehicle Removing and Replacing Chassis Units and Components

This subtopic equips learners with the foundational knowledge and practical skills required to safely remove, replace, and test heavy vehicle chassis units and components, including steering, suspension, braking, and wheel/tyre systems. It emphasises understanding system operation to inform correct diagnostic and replacement procedures, while strictly adhering to health and safety protocols for loaded vehicles. Mastery ensures technicians can maintain vehicle roadworthiness and compliance with manufacturer and regulatory standards.

IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Competence , IMI Level 2 Extended Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

16 guidance points2 criteria

Skills in Inspection, Testing and Replacement of Vehicle Batteries and Related Components

This element covers the essential skills for safely inspecting, testing, and replacing vehicle batteries and associated components, ensuring compliance with health and safety regulations and manufacturer procedures. Learners will develop the ability to use diagnostic equipment to assess battery condition, perform voltage and load tests, and correctly install new units, while accurately documenting findings and advising customers on maintenance and replacement needs.

IMI Level 2 Certificate in Vehicle Component Fitting (VRQ)

8 guidance points

Competency in Conducting Diagnostic Consultations with Customers in Motor Vehicle Environments

This element focuses on developing the interpersonal and technical communication skills required to conduct effective diagnostic consultations in motor vehicle environments. Learners must demonstrate the ability to professionally manage customer interactions, accurately document vehicle symptoms, and provide clear technical explanations. Mastery is essential for ensuring accurate fault diagnosis, maintaining customer satisfaction, and upholding workshop efficiency.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Competence

4 guidance points

Engage the Automotive Workforce

This subtopic explores the critical role of a first line manager in fostering a motivated and cohesive automotive team through effective communication strategies. It covers practical techniques for inspiring productivity, handling workplace conflicts, and ensuring team members are aligned with departmental goals in a fast-paced garage or dealership environment. Mastery of these skills directly impacts service efficiency, employee retention, and customer satisfaction.

IMI Level 3 Diploma in Automotive Competence for First Line Managers

8 guidance points

Knowledge of Vehicle Colour Matching

This subtopic delves into the fundamental principles of colour theory as applied to automotive paint systems, exploring the physical and chemical properties of paint coatings and their ingredients. Learners will gain practical knowledge of mixing, matching, and applying paint to achieve accurate vehicle colour reproduction, essential for high-quality repairs and customer satisfaction.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Paint Competence

14 guidance points2 criteria

Understanding Materials, Fabrication, Tools and Measuring Devices used in the Bus and Coach Environment

This unit explores the essential competencies required for selecting appropriate hand tools, measuring devices, and workshop equipment, alongside the principles of material selection and fabrication techniques in the bus and coach mechanical environment. Learners will develop the ability to safely use, maintain, and store tools, interpret measurements precisely, and apply engineering principles when modifying, repairing, and fitting components on heavy vehicles. Mastery ensures adherence to industry standards and promotes roadworthiness and reliability.

IMI Level 2 Diploma in Principles of Bus and Coach Engineering and Maintenance (Mechanical) (VRQ)

8 guidance points

Knowledge of Vehicle Chassis Components

This element explores the fundamental operation and maintenance of vehicle chassis systems, including steering, suspension, braking, and wheel/tyre assemblies. Learners gain the knowledge required to safely inspect, remove, and replace key chassis components, underpinning practical competence in an automotive care context.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

7 guidance points

Competence In Thermal Joining Processes

This unit assesses the candidate's competence in performing thermal joining processes vital for classic vehicle restoration, including oxy-acetylene welding, MIG, TIG, resistance welding, and non-fusion techniques like brazing. It covers safe working practices, interpretation of job information, and selection of appropriate tools, equipment, and consumables to achieve structurally sound and aesthetically appropriate repairs on body panels and components. The focus is on practical application to preserve vintage vehicle integrity while meeting industry standards.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

8 guidance points

Skills to Identify and Agree Motor Vehicle Customer Service Needs

This element focuses on developing effective communication and interpersonal skills to accurately elicit customer concerns, provide clear explanations of required work, and formally agree the scope of motorcycle servicing or repair tasks. Learners must demonstrate professional, customer-focused interaction throughout, ensuring mutual understanding and explicit consent before any work commences. Mastery of these skills ensures legal compliance, workshop efficiency, and customer satisfaction in a real service environment.

IMI Level 2 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Vehicle Fitting Supervisory Principles (VRQ) +1 more

33 guidance points4 criteria

Skills in Assembling Commercial Vehicle Body Components or Parts

This element focuses on developing the practical skills required for assembling commercial vehicle body components, such as panels, frames, and fittings, in accordance with industry standards. Learners apply safe working practices, interpret technical documentation, and utilise appropriate tools to achieve accurate and durable assemblies. Mastery ensures readiness for roles in commercial vehicle body building and repair, where precision and compliance with specifications are critical.

IMI Level 2 Diploma in Body Building Principles (VRQ)

9 guidance points

Knowledge of Promoting Finance And Insurance For Vehicle Sales

This element equips learners with the knowledge to effectively present finance and insurance options to customers, ensuring compliance with regulatory frameworks. It covers the sales process integration, customer needs assessment, and transparent communication. Mastery enables sales professionals to enhance customer satisfaction and business profitability while adhering to FCA regulations and industry codes.

IMI Level 2 Diploma in Vehicle Sales Principles (VRQ), IMI Level 3 Diploma in Vehicle Sales Principles (VRQ)

18 guidance points2 criteria

Competency in Promoting Finance And Insurance For Vehicle Sales

This element focuses on the competence required to ethically and effectively promote finance and insurance products tailored to vehicle purchasers' needs. It encompasses understanding regulatory compliance, conducting customer needs analyses, and clearly communicating product features, benefits, costs, and terms to enable informed decision-making. Mastery ensures sales professionals can enhance customer satisfaction while supporting dealership profitability in a compliant manner.

IMI Level 2 Diploma in Vehicle Sales Competence , IMI Level 3 Diploma in Vehicle Sales Competence

15 guidance points2 criteria

Skills in Diagnosing and Rectifying Lift Truck Transmission and Driveline Faults

This element focuses on the practical application of systematic diagnostic and rectification procedures for lift truck transmission and driveline systems. Learners will develop the skills to safely isolate, test, and repair components such as torque converters, powershift transmissions, drive axles, and differentials, using manufacturer-specific data and precision tools. Competence in these tasks ensures operational reliability and minimizes downtime in industrial material handling environments.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

11 guidance points

Skills in Tools and Equipment Used In Vehicle Refinishing

This element develops advanced proficiency in selecting, using, and maintaining hand tools (e.g., sanding blocks, scrapers, masking knives) and power tools (e.g., orbital sanders, polishers) critical for surface preparation and finishing. It also covers setting up, calibrating, and operating refinishing equipment such as spray guns, mixing systems, air compressors, and spray booths, ensuring faultless paint application in line with manufacturer specifications and industry standards.

IMI Level 3 Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Paint Principles (VRQ)

13 guidance points2 criteria

Motorcycle Construction

This subtopic introduces the fundamental construction of motorcycles, focusing on differentiating between various types such as sports, cruisers, and scooters, and understanding their key components. Learners will develop the ability to identify major parts and control layouts, which is essential for safe and effective operation in automotive body repair contexts.

IMI Level 1 Certificate In Automotive Body Repair (VRQ), IMI Level 1 Diploma In Automotive Body Repair (VRQ), IMI Level 1 Diploma In Automotive Refinishing (VRQ) +3 more

41 guidance points6 criteria

Skills in Motorcycle Preparation and Inspection

This subtopic focuses on developing the practical skills needed to safely and effectively prepare motorcycles for delivery, pre-sale, or post-repair inspection, ensuring compliance with manufacturer standards and legal requirements. Learners will apply correct procedures, select appropriate tools, and use technical data to verify motorcycle systems, identify defects, and document findings. Mastery ensures customer satisfaction and roadworthiness.

IMI Level 2 Diploma in Motorcycle Maintenance and Repair Principles (VRQ), IMI Level 2 Subsidiary Diploma in Motorcycle Maintenance & Repair Technology (VRQ), IMI Level 3 Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

23 guidance points3 criteria

Introduction to Mixing, Applying and Shaping Body Filler

This subtopic introduces learners to the fundamental skills of mixing, applying, and shaping body filler for automotive body repairs. It covers the identification and safe use of tools, equipment, and consumables, as well as the step-by-step processes from surface preparation to achieving a smooth, paint-ready finish. These competencies are essential for minor dent and scratch repairs in real-world vehicle maintenance and restoration work.

23 guidance points3 criteria

Vehicle Transmission System Components and Maintenance

This subtopic covers the identification, function, and operational principles of key transmission system components, including clutches, gearboxes, driveshafts, and differentials. Learners will understand how these parts work together to transfer engine power to the wheels and the importance of routine maintenance such as fluid checks and leak inspections. Practical skills include safely inspecting, topping up, and reporting on transmission fluid levels and condition.

IMI Level 1 Award in Automotive Maintenance, IMI Level 1 Certificate in Automotive Maintenance, IMI Level 1 Diploma in Automotive Maintenance

23 guidance points3 criteria

Knowledge of Motorcycle Preparation and Inspection

This subtopic covers the essential knowledge required to perform routine preparation and inspection activities on motorcycles, ensuring they are safe, roadworthy, and comply with legal and manufacturer standards. It involves systematic checks of key systems including tyres, brakes, lights, controls, and drivetrain components, as well as documentation of findings. Practical application includes pre-delivery inspections, pre-ride checks, and routine maintenance evaluations to maintain vehicle reliability and customer satisfaction.

IMI Level 2 Diploma in Motorcycle Maintenance and Repair Competence , IMI Level 3 Diploma in Motorcycle Maintenance and Repair Competence

16 guidance points2 criteria

Skills in Delivering Motor Vehicle Parts To Customers

This element focuses on the practical competencies required to safely and efficiently deliver motor vehicle parts to customers. Learners will develop skills in pre-delivery planning, loading and securing parts in the vehicle, conducting professional customer handovers, and accurately completing all necessary documentation and reports to ensure audit trails and customer satisfaction.

IMI Level 2 Diploma in Vehicle Parts Principles (VRQ)

6 guidance points

Knowledge of Minor Motor Vehicle Exterior Body Panel Repairs

This element provides the essential underpinning knowledge for performing minor repairs on motor vehicle exterior body panels, covering the appropriate selection and use of tools and equipment, understanding the properties of common body panel materials, and the step-by-step processes for safe and effective panel restoration. Mastery of this knowledge enables learners to confidently address cosmetic damage, prevent further deterioration, and meet industry standards in a body repair workshop.

IMI Level 2 Diploma in Vehicle Accident Repair Body Competence , IMI Level 2 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 1 Certificate In Automotive Body Repair (VRQ)

25 guidance points3 criteria

Skills in Inspection Repair and Replacement of Industrial Equipment Tyres

This subtopic focuses on the practical skills required to safely remove, inspect, repair and replace tyres, wheels and tubes on industrial equipment. Learners will develop competence in following strict safety procedures, conducting thorough inspections for damage and wear, executing repairs using appropriate methods, and accurately documenting findings with suitable recommendations for ongoing maintenance.

IMI Level 2 Diploma in Vehicle Specialist Tyre Fitting Principles (VRQ)

4 guidance points

Skills in Diagnosing and Rectifying Motorcycle Transmission Faults

This element develops the practical ability to systematically diagnose and rectify mechanical and electronic faults in motorcycle transmissions, including gearboxes, clutches, final drives, and associated control systems. Candidates must apply safe working practices, interpret technical data, and use specialist tools to restore correct operation, documenting findings and providing clear maintenance recommendations.

IMI Level 3 Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

7 guidance points

Routine Vehicle Maintenance Processes and Procedures on Vehicles with Four Wheels or more

This subtopic equips learners with the essential skills to perform routine vehicle maintenance safely and effectively on heavy vehicles with four wheels or more. It covers identification of key components, understanding their maintenance needs, and executing practical tasks such as fluid checks, filter replacements, and visual inspections. Mastery of these procedures ensures vehicle reliability, regulatory compliance, and preparation for entry-level roles in the motor industry.

IMI Level 1 Certificate in Heavy Vehicle (VRQ), IMI Level 1 Diploma in Heavy Vehicle (VRQ)

17 guidance points2 criteria

Knowledge of Removing and Replacing Caravan and Motorhome Electrical 12v and 230v Auxiliary Units and Components

This subtopic focuses on the safe and compliant removal and replacement of electrical auxiliary units and components in caravans and motorhomes, covering both 12V DC and 230V AC systems. It integrates knowledge of legal requirements (e.g., Electricity at Work Regulations), company procedures, electrical principles, system operation, and the correct use of test equipment. The practical application ensures technicians can maintain functionality, safety, and warranty compliance when servicing appliances such as water heaters, space heaters, refrigerators, and charging systems.

IMI Level 2 Diploma in Caravan and Motorhome Maintenance and Repair

10 guidance points

Develop and Manage Business Plans and Budgets for an Automotive Environment

This element equips middle managers with the skills to develop robust business plans and financial budgets tailored to automotive operations. It focuses on aligning departmental objectives with organisational strategy, forecasting revenue and costs, and implementing control mechanisms to monitor performance. Learners will gain practical techniques to identify deviations from planned targets and apply corrective actions to safeguard profitability and operational efficiency.

IMI Level 5 Diploma in Automotive Management Competence for Middle Managers

6 guidance points

Knowledge of Removing and Replacing Structural Motor Vehicle Body Panels

This element covers the essential knowledge of identifying and handling structural body panel materials—such as high-strength steels, aluminum, and composites—used in modern vehicle construction. Learners must understand how these material properties influence selection of removal techniques, including cutting, drilling, and adhesive release, and the correct processes for replacement to restore vehicle integrity. This knowledge is critical for ensuring repairs meet manufacturer specifications and safety standards in the accident repair industry.

IMI Level 3 Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ)

11 guidance points2 criteria

Competency in Safe use of Oxy-Acetylene in Automotive Applications

This unit covers the safe operation of oxy-acetylene equipment in vehicle fitting tasks, including setup, leak checks, ignition, flame adjustment, and emergency procedures. Mastery ensures precision heating, cutting, and brazing while adhering to industry safety standards, minimising fire and explosion risks in workshop environments.

IMI Level 2 Diploma in Vehicle Fitting Competence

10 guidance points

Knowledge in Supervisory Skills Within the Automotive Sector

This element equips learners with the interpersonal and managerial competencies required to oversee body building operations, from directing workshop teams and liaising with stakeholders to managing underperformance and maintaining compliance with industry regulations. Effective supervision ensures seamless workflow, adherence to health and safety protocols, and the delivery of high-quality vehicle repairs or modifications.

IMI Level 3 Diploma in Body Building Competence

8 guidance points

Routine Motorcycle Checks

This element covers the essential routine checks required to maintain a motorcycle's safety and reliability, including inspecting lights, tyres, brakes, fluids, and controls. Learners will understand the necessary information sources such as owner's manuals and the correct equipment like pressure gauges and tread depth indicators. Practical application ensures learners can perform these checks systematically, identifying defects and reporting them correctly, which is crucial for pre-ride safety and basic maintenance.

21 guidance points3 criteria

Knowledge of Diagnosis and Rectification of Heavy Vehicle Chassis Faults

This element develops the learner’s ability to understand the operational principles of heavy vehicle chassis systems, including suspension, steering, braking, and frame structures, and to apply systematic diagnostic and rectification techniques. Mastery of these skills is essential for ensuring vehicle safety, compliance with regulations such as the Road Vehicles (Construction and Use) Regulations, and minimising vehicle downtime in commercial operations.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence

9 guidance points

Knowledge of Delivering Motor Vehicle Parts To Customers

This element covers the essential knowledge required for the safe and efficient delivery of motor vehicle parts, including legal and organisational requirements, secure loading practices, and route planning. It ensures that learners understand their responsibilities to comply with regulations such as health and safety, manual handling, and transport legislation, while meeting customer service standards.

IMI Level 2 Diploma in Vehicle Parts Competence

10 guidance points

Skills in Routine Motorcycle Maintenance

This subtopic equips learners with the essential practical skills to perform routine motorcycle maintenance safely and effectively. It focuses on interpreting service schedules, selecting and using appropriate tools and equipment, carrying out basic inspection and replacement tasks, and accurately recording findings to make suitable recommendations, all while adhering to health and safety regulations.

IMI Level 1 Diploma In Motorcycle Maintenance (VRQ), IMI Level 1 Certificate In Motorcycle Maintenance (VRQ), IMI Level 2 Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

21 guidance points3 criteria

Identify and locate electrical faults in Bus/Coach systems and components

This element develops the ability to systematically identify and pinpoint electrical faults within bus and coach systems, essential for maintaining operational safety and reliability. Learners will apply diagnostic techniques to complex systems including lighting, charging, multiplexing, and auxiliary circuits, using technical data and tools. Mastery ensures efficient rectification of faults, minimising vehicle downtime in commercial transport operations.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

9 guidance points

Knowledge of Lift Truck Electrical Units and Components

This subtopic focuses on the essential electrical units and components unique to lift trucks, including traction batteries, starting and charging systems, and auxiliary circuits for lighting, warnings and safety interlocks. Learners must demonstrate not only theoretical understanding of electrical principles but also practical competence in safely checking, replacing and testing these components to ensure operational reliability in demanding industrial environments.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Competence

9 guidance points

Competency in Processing Returned Goods And Materials In A Vehicle Parts Environment

This element focuses on the practical skills required to manage customer returns in a vehicle parts business, including assessing returned items against company policy, processing replacements or refunds, and restocking or disposing of goods. Mastery ensures efficient customer service, accurate inventory control, and compliance with warranty and consumer rights regulations.

IMI Level 3 Diploma in Vehicle Parts Competence

7 guidance points

Knowledge of Processing Returned Goods And Materials In A Vehicle Parts Environment

This element focuses on the operational and legal protocols for managing returned vehicle parts and materials, ensuring compliance with consumer legislation such as the Consumer Rights Act 2015 and distance selling regulations. Learners must demonstrate the ability to inspect, authorise, and process returns, including associated refunds and replacements, while maintaining accurate records and upholding customer service standards in a parts department.

IMI Level 3 Diploma in Vehicle Parts Principles (VRQ)

8 guidance points

Skills Required to Conduct Routine Heavy Vehicle Maintenance

This subtopic equips learners with the core competencies to safely perform routine maintenance on heavy vehicles, encompassing the use of technical data, appropriate tools, and systematic inspection techniques. Mastery of these skills ensures vehicles are maintained to manufacturer standards, legal roadworthiness, and optimal reliability, directly contributing to professional garage operation. Learners will also develop the ability to accurately document findings and make informed recommendations, mirroring real-world service reporting responsibilities.

IMI Level 2 Extended Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 1 Certificate in Heavy Vehicle (VRQ)

23 guidance points3 criteria

Skills in Diagnosing and Rectifying Heavy Vehicle Chassis System Faults

This subtopic develops competence in systematically diagnosing and rectifying faults in heavy vehicle chassis systems, including steering, suspension, braking, and structural components. Learners will apply safe working practices, interpret technical data, select correct tools and equipment, and follow logical diagnostic processes to identify and resolve complex faults. The skills acquired ensure efficient, reliable repairs, critical for vehicle safety and operational compliance in the heavy vehicle maintenance industry.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

12 guidance points

Knowledge of Inspection, Repair and Replacement of Commercial Vehicle Tyres

This element covers the essential knowledge for inspecting, repairing, and replacing commercial vehicle tyres, including tyre construction, materials, legislation, and safe working procedures. Learners will understand the tools and equipment used, enabling them to perform tasks competently in line with industry standards and legal requirements.

IMI Level 2 Diploma in Specialist Tyre Fitting Competence

9 guidance points

Knowledge of Routine Heavy Vehicle Trailer Maintenance

This element focuses on equipping technicians with the essential knowledge and procedures for conducting routine maintenance on heavy vehicle trailers, ensuring safety, reliability, and compliance with legal and manufacturer standards. It covers systematic inspection, lubrication, adjustment, and replacement of key trailer components such as braking systems, running gear, couplings, and lighting, underpinned by an understanding of relevant legislation including roadworthiness and operator licensing requirements.

IMI Level 2 Diploma in Heavy Vehicle Trailer Maintenance and Repair Competence

9 guidance points

Knowledge of the Suitability, Installation and Configuration of Vehicle Electrical Enhancements and Security Systems

This topic covers the operation, specification, installation, and testing of vehicle electrical enhancements and security systems. It ensures technicians can safely and effectively fit and configure these systems.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

6 guidance points

Vehicle Electrical Principles, Systems And Components

This element focuses on the fundamental electrical and electronic principles essential for multi-skilled vehicle collision repair, including circuit theory, component function, and system operation. Learners must understand how to safely check, replace, test, and fit electrical units and components such as lighting, airbags, and sensors, directly applying these skills to restore vehicle integrity after collision damage.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

9 guidance points

Act Decisively in an Automotive Environment

This element focuses on equipping first-line automotive managers with the ability to promptly address routine and critical operational problems within their scope of responsibility, ensuring minimal disruption to workflow, safety, and compliance. It emphasises a structured yet agile approach to decision-making, integrating technical knowledge, organisational procedures, and leadership to maintain service excellence.

IMI Level 3 Diploma in Automotive Competence for First Line Managers

6 guidance points

Skills in Conducting Pre and Post Work Vehicle Inspections on Commercial Vehicles

This subtopic covers the systematic approach to conducting thorough pre and post work inspections on commercial vehicle bodies to ensure compliance with safety standards, identify defects, and maintain vehicle integrity. Learners will develop practical skills in using inspection checklists, manufacturer data, and specialised tools to assess structural components, bodywork, and safety systems, culminating in accurate reporting and actionable recommendations.

IMI Level 3 Diploma in Body Building Principles (VRQ)

7 guidance points

Skills in Health, Safety, Legislation and Good Housekeeping in the Automotive Environment

This subtopic focuses on developing essential skills in health, safety, legislation, and good housekeeping within an automotive workshop. Learners must demonstrate the ability to maintain a safe working environment, use appropriate protective equipment, and comply with relevant legal requirements. Practical application includes risk assessment, safe handling of hazardous substances, and maintaining cleanliness to prevent accidents and ensure efficient operations.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

6 guidance points

Skills in Fabricating of Commercial Vehicle Body Panels and Components

This subtopic equips learners with the practical skills required to fabricate commercial vehicle body panels and components safely and accurately. It emphasizes the interpretation of technical information, selection and use of appropriate tools, and the application of forming techniques to produce panels that meet industry specifications, while maintaining rigorous documentation and quality control.

IMI Level 2 Diploma in Body Building Principles (VRQ), IMI Level 3 Diploma in Body Building Principles (VRQ)

21 guidance points2 criteria

Removing And Replacing Structural Vehicle Body Panels

This subtopic focuses on the procedures and techniques for safely removing and replacing structural vehicle body panels, such as chassis members, roof panels, and side sills, following manufacturer specifications and industry standards. It emphasizes the importance of maintaining vehicle structural integrity, alignment, and safety systems during panel replacement. Correct panel removal and replacement is critical to restore crashworthiness and ensure passenger protection.

IMI Level 3 Diploma in Multi-Skilled Vehicle Collision Repair

8 guidance points

Competence In Vehicle Panel Mechanical Fastening Operations

This element focuses on developing the practical skills and underpinning knowledge required to safely and competently remove and refit vehicle body panels secured by mechanical fasteners in a classic vehicle restoration context. Learners must demonstrate the ability to select and use correct information sources, tools, and equipment while adhering to health and safety requirements, and to accurately record the work carried out along with any recommendations for further action.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

4 guidance points

Remove and Replace Interior and Exterior Trim

This element covers the essential knowledge and skills required to safely remove and refit vehicle interior and exterior trims, including identifying trim types, fastening methods, and correct removal techniques. It prepares learners for real-world accident repair tasks where trim components must be detached without damage to access body panels or replace damaged parts, ensuring compliance with manufacturer procedures and quality standards.

IMI Level 1 Diploma in Vehicle Accident Repair , IMI Level 1 Award in Vehicle Accident Repair , IMI Level 1 Certificate in Vehicle Accident Repair

20 guidance points3 criteria

Competence In The Removal, Replacement And Testing Of Vehicle Engine Fuel, Air, Exhaust & Ignition Systems.

This subtopic develops the practical competence required to safely remove, replace, and test classic vehicle engine fuel, air, exhaust, and ignition systems. Learners must demonstrate systematic fault-finding, precise component handling, and adherence to period-correct specifications and workshop procedures. The focus is on ensuring reliable performance and authenticity in classic vehicle restoration, combining modern safety practices with traditional engineering techniques.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

9 guidance points

Skills in Providing Diagnostic Equipment and Technical Information System Support in Motor Vehicle Environments

This element covers the critical competencies required to ensure that diagnostic equipment and technical information systems in a motor vehicle workshop are maintained, updated, and functioning correctly. Learners must develop the ability to systematically identify and resolve faults, as well as effectively communicate issues and source alternative solutions when primary systems are unavailable. These skills are essential for minimizing vehicle downtime and maintaining high service standards.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Principles (VRQ)

6 guidance points

Knowledge of Selling Motor Vehicle Parts to Customers

This element equips supervisors with the knowledge to oversee the retail of vehicle parts, ensuring compliance with consumer legislation and technical accuracy. It focuses on matching customer needs with suitable parts, communicating value through features and benefits, and guiding purchasing decisions professionally. Ultimately, it aims to foster trust and repeat business by delivering a seamless, informed sales process that adheres to industry standards.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Competence

8 guidance points

Skills in Inspecting Vehicles Using Prescribed Methods

This subtopic focuses on developing practical skills for conducting systematic vehicle inspections following manufacturer-recommended methods. Learners must demonstrate safe working practices, correct use of inspection schedules, and appropriate tool selection while evaluating vehicle systems and components. The ability to accurately record findings and propose evidence-based recommendations is essential for assessing vehicle condition and ensuring compliance with technical standards.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

8 guidance points

Knowledge of Locating and Correcting Simple Electrical Faults in the Automotive Workplace

This element covers the foundational knowledge required for diagnosing and rectifying simple electrical faults in vehicles, focusing on the correct selection and use of industry-standard testing equipment such as multimeters, test lights, and diagnostic interfaces. Learners must understand measurement principles (voltage, current, resistance) and apply systematic testing techniques like voltage drop and continuity checks to identify open circuits, high resistance, and short circuits. Practical application ensures competence in safely restoring vehicle electrical systems to manufacturer specifications in a professional workshop environment.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Competence

6 guidance points

Introduction to Preparing and Applying Aerosol Top Coats

This element covers the foundational skills of preparing vehicle body panels for refinishing and applying aerosol direct gloss top coats. Learners develop knowledge of abrasive grades and guide coat use for defect identification, surface cleaning techniques to ensure paint adhesion, and correct aerosol application methods to achieve a professional finish. These competencies are essential for minor paint repairs in automotive maintenance, reducing rework and ensuring customer satisfaction.

IMI Entry Level 3 Award Introduction to Automotive Maintenance and Repair, IMI Entry Level 3 Certificate Introduction to Automotive Maintenance and Repair, IMI Entry Level 3 Diploma Introduction to Automotive Maintenance and Repair

28 guidance points3 criteria

Knowledge of Conducting Pre and Post Work Vehicle Inspections on Commercial Vehicles

This subtopic covers the essential knowledge for conducting thorough pre-work and post-work inspections on commercial vehicle bodies, ensuring structural integrity, safety, and compliance with industry standards. Learners must understand inspection procedures to verify that body components are correctly fabricated, fitted, and finished, and that all work meets legal and organisational requirements.

IMI Level 3 Diploma in Body Building Competence

5 guidance points

Skills in Diagnosing and Rectifying Heavy Vehicle Engine Faults

This subtopic focuses on developing the practical skills required to systematically diagnose and rectify faults in heavy vehicle engines, emphasizing safety protocols, the effective use of technical information, and appropriate tooling. It prepares learners to perform diagnostic procedures, validate repairs through testing, and document findings accurately, aligning with industry standards for heavy vehicle maintenance.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

6 guidance points

Knowledge of Inspecting Heavy Vehicles

This subtopic focuses on the systematic approach to inspecting heavy vehicles using prescribed methods, ensuring compliance with manufacturer specifications, safety standards, and legal requirements. Learners must demonstrate the ability to follow structured inspection routines, accurately identify and record defects, and apply technical knowledge to assess vehicle condition and roadworthiness. Mastery of these skills is essential for maintaining fleet reliability and public safety.

IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Competence

8 guidance points

Skills in Carrying Out Minor Repairs to Motor Vehicle Exterior Body Panels

This unit equips learners with the practical skills to execute minor repairs on vehicle exterior body panels, such as dent removal, filling, and surface preparation. Emphasis is placed on adhering to health and safety protocols, interpreting repair specifications, and correctly using body repair tools and equipment. Successful completion involves demonstrating competent repair techniques and the ability to document procedures and recommend further actions when necessary.

IMI Level 2 Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 2 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ)

15 guidance points2 criteria

Wheel and Tyre Construction and Maintenance

This element introduces learners to the fundamental construction of wheels and tyres, including materials and design features, and equips them with the terminology used in the automotive industry. It covers essential routine maintenance procedures such as checking tyre pressures, tread depth, and wheel nut torque, as well as safe removal and replacement techniques. Practical application includes conducting pre-use inspections and basic tyre fitting, ensuring compliance with health and safety and manufacturer guidelines.

IMI Level 1 Award in Automotive Maintenance, IMI Level 1 Certificate in Automotive Maintenance, IMI Level 1 Diploma in Automotive Maintenance

21 guidance points3 criteria

Demonstrate a Positive Approach to Problems and Issues in an Automotive Environment

This subtopic develops the competence of automotive middle managers in fostering a constructive, solution-oriented culture when addressing operational setbacks, customer dissatisfaction, or team tensions. It focuses on demonstrating leadership by supporting distressed colleagues effectively, championing a can-do attitude, and translating positive problem-solving into improved service efficiency, workforce resilience, and customer retention within the competitive automotive sector.

IMI Level 5 Diploma in Automotive Management Competence for Middle Managers

8 guidance points

Basic Vehicle Valeting

This subtopic introduces the fundamental knowledge and practical skills required for basic vehicle valeting, covering the identification and safe operation of common tools and equipment, correct selection and application of cleaning materials, and systematic procedures to achieve a professional finish. Emphasis is placed on health and safety compliance, environmental awareness, and the development of hands-on competence in both exterior and interior vehicle care tasks.

IMI Entry Level Diploma for the Introduction to Vehicle Technology (Entry 3) (VRQ), IMI Entry Level Award for the Introduction to Vehicle Technology (Entry 3) (VRQ), IMI Entry Level Certificate for the Introduction to Vehicle Technology (Entry 3) (VRQ)

25 guidance points3 criteria

Skills in Vehicle Colour Matching

This subtopic develops the practical skills required to accurately match vehicle paint colours using industry-standard techniques and equipment. Learners gain proficiency in interpreting paint codes, utilising spectrophotometers, adjusting tinting formulas, and spraying test panels to achieve an indistinguishable match to the original finish. Mastery of these skills is critical for producing high-quality repairs and ensuring customer satisfaction in automotive refinishing.

IMI Level 3 Diploma in Vehicle Accident Repair Paint Principles (VRQ), IMI Level 3 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ)

19 guidance points2 criteria

Skills in Entering and Finding Data Using Information Technology Within A Vehicle Parts Environment

This subtopic focuses on developing proficiency in using IT systems specific to vehicle parts operations, such as electronic parts catalogues and stock management software. It enables learners to accurately input, verify, and retrieve parts information to support efficient service and customer satisfaction.

IMI Level 2 Diploma in Vehicle Parts Principles (VRQ)

6 guidance points

Knowledge of Removing and Replacing Motorcycle Chassis Units and Components

This element focuses on the practical knowledge required to safely and correctly remove, inspect, replace, and test motorcycle chassis components, including steering, suspension, braking, wheel, and tyre systems. The content integrates theoretical understanding of how these systems operate with the hands-on competence needed for effective maintenance and repair in a workshop environment.

IMI Level 2 Diploma in Motorcycle Maintenance and Repair Competence , IMI Level 2 Extended Diploma in Motorcycle Maintenance and Repair Principles (VRQ)

13 guidance points2 criteria

Skills in Light Vehicle Four Wheel Alignment

This subtopic develops foundational skills in diagnosing and correcting light vehicle steering and suspension geometry through four wheel alignment. It emphasizes practical application of safety protocols, use of specialist equipment, and accurate measurement techniques to ensure vehicle stability, tyre longevity, and optimal handling. Learners will gain competence in adjusting alignment angles to manufacturer specifications and producing professional reports with actionable recommendations for vehicle maintenance.

IMI Level 1 Award in Vehicle Maintenance (VRQ), IMI Level 1 Diploma in Vehicle Maintenance (VRQ), IMI Level 1 Certificate in Vehicle Maintenance (VRQ) +1 more

34 guidance points4 criteria

Knowledge of Inspection, Repair and Replacement of High Performance Light Vehicle Tyres

This element focuses on the specialist knowledge required to safely and competently handle high performance light vehicle tyres, which are engineered for enhanced speed, handling, and load characteristics. It covers the unique construction methods, legislation such as the Motor Vehicle Tyres (Safety) Regulations, and the dedicated workplace protocols necessary when dealing with run-flat, low-profile, and ultra-high-performance designs. Mastery of this knowledge ensures technicians can inspect, remove, repair, and replace these tyres without causing damage to sensitive components like tyre pressure monitoring systems or alloy wheel finishes, while adhering to manufacturer repair limits and health and safety requirements.

IMI Level 2 Diploma in Specialist Tyre Fitting Competence

9 guidance points

Skills in Locating and Correcting Simple Electrical Faults in the Automotive Workplace

This subtopic develops the practical skills required to systematically locate and rectify simple electrical faults in automotive vehicles. Learners will apply safe working practices, interpret technical information, and use appropriate electrical testing tools to diagnose faults, ensuring accurate recording and recommendation of corrective actions for continued vehicle reliability.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

11 guidance points

Knowledge of Removing and Replacing Caravan Chassis and Running Gear Components

This subtopic covers the knowledge required to safely remove and replace chassis and running gear components on caravans and motorhomes, including understanding relevant health and safety legislation, manufacturer guidelines, and the operational principles of suspension, wheels, and tyres. Learners must apply this knowledge to perform tasks such as axle replacement, spring and damper servicing, and wheel bearing maintenance, ensuring vehicle stability and roadworthiness. Mastery of these procedures is critical for preventing structural damage and maintaining towing safety.

IMI Level 2 Diploma in Caravan and Motorhome Maintenance and Repair

6 guidance points

Knowledge of Entering and Finding Data Using Information Technology Within A Vehicle Parts Environment

This subtopic addresses the essential IT competencies required for effective data handling within a vehicle parts environment, focusing on compliant data entry, retrieval, and customer support. Learners must demonstrate the ability to use bespoke parts systems while strictly adhering to legislation, organisational policies, and quality standards to ensure accurate and efficient service delivery.

IMI Level 2 Diploma in Vehicle Parts Competence

6 guidance points

Knowledge of Safe use of Oxy-acetylene in Automotive Applications

This element covers the safe handling, operation, and maintenance of oxy-acetylene equipment used in thermal cutting within automotive applications. It emphasizes understanding gas properties, potential hazards, and correct setup procedures to achieve clean, accurate cuts while ensuring personal and workshop safety. Learners will also explore common defects in thermal cutting, their causes, and the corrective measures necessary to maintain component integrity and meet industry standards.

IMI Level 2 Diploma in Vehicle Fitting Principles (VRQ)

8 guidance points

Knowledge of Diagnosis and Rectification of Engine Electrical Faults

This element focuses on the principles of engine electrical system operation, including ignition, fuel injection, and engine management. Learners systematically diagnose malfunctions using diagnostic tools and technical data, then rectify faults through component testing and replacement. Mastery ensures efficient vehicle repair and compliance with manufacturer specifications.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence

6 guidance points

Knowledge of Lift Truck Fuel, Ignition, Air and Exhaust System Units and Components

This subtopic covers the operational principles of fuel, ignition, air supply, and exhaust systems specific to lift trucks, emphasising their interplay for efficient engine performance. Learners gain practical skills in inspecting, diagnosing, replacing, and testing these components, directly applicable to maintenance and repair tasks in industrial environments.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Competence

6 guidance points

Competence In The Removal, Replacement And Testing Of Vehicle Engine Mechanical, Lubrication And Cooling Systems And Components

This element assesses a learner’s practical competence in safely removing, replacing, and testing engine mechanical, lubrication, and cooling systems on classic vehicles. It requires adherence to health and safety procedures, accurate interpretation of technical data, correct selection and use of specialist tools, and methodical recording of work and recommendations. Mastery demonstrates readiness for unsupervised restoration tasks involving critical engine components.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

10 guidance points

Skills in Diagnosing and Rectifying Light Vehicle Chassis System Faults

This subtopic focuses on developing the practical competence required to safely and systematically diagnose and rectify faults in light vehicle chassis systems, including steering, suspension, braking, and wheel alignment. Learners will apply manufacturer-approved diagnostic procedures, interpret technical data, and use specialist tools to identify and resolve issues, ensuring vehicle safety and performance. Mastery involves not only technical skill but also meticulous record-keeping and the ability to justify rectification recommendations based on evidence.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)

18 guidance points2 criteria

Identify and locate mechanical faults in Bus/Coach systems and components

This element focuses on the systematic approach to diagnosing mechanical faults within bus and coach systems, including engines, transmissions, brakes, steering, and suspension. Learners develop the ability to interpret symptoms, apply logical diagnostic procedures, and utilise appropriate test equipment to pinpoint faults accurately. Practical application involves ensuring vehicle safety, minimising downtime, and adhering to manufacturers' specifications and industry standards.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

8 guidance points

Vehicle Engines, Lubrication, Cooling, Fuel, Ignition, Air And Exhaust Systems

This subtopic covers the fundamental operating principles and practical removal and refitting techniques for vehicle engines, lubrication, cooling, fuel, ignition, air, and exhaust systems, essential for collision repair tasks. Mastery ensures technicians can safely disconnect, handle, and reinstall components without causing damage or system malfunctions during body repairs. Applied correctly, this knowledge minimises risks such as fluid leaks, electrical shorts, and post-repair performance issues.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

9 guidance points

Skills in Removing and Replacing Lift Truck Driveline Units and Components

This topic covers skills in removing and replacing lift truck driveline units and components, focusing on safe working practices, using information, tools, and equipment. Learners record information and make recommendations.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

6 guidance points

Plan, monitor and adjust staffing levels and schedules in a retail environment

This element focuses on the supervisory competence required to effectively plan, monitor, and adjust staffing levels and work schedules within a vehicle fitting retail environment, such as a tyre or fast-fit center. It involves aligning workforce availability with service demand to meet key performance indicators like customer wait times, bay utilisation, and labour efficiency, while ensuring compliance with employment legislation and operational budgets. The practical application includes forecasting staffing needs using historical data, creating rotas that balance technician skill mix, and dynamically reallocating resources to address unexpected absences or workflow fluctuations.

IMI Level 3 Diploma in Vehicle Fitting Supervisory Competence

8 guidance points

Competency In Dismantling, Measuring And Recording Techniques

This element focuses on developing the essential practical skills required for classic vehicle restoration, emphasising methodical dismantling, precise measurement of components for wear and alignment, and comprehensive record-keeping throughout the project. Learners must demonstrate competence in safely disassembling vehicle systems, using appropriate measurement tools to assess component condition and geometry, and producing detailed, customer-facing reports that track progress and justify restoration decisions. These techniques are fundamental to ensuring the preservation of vehicle integrity and achieving concours-quality results in professional restoration workshops.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

8 guidance points

Skills in Providing Technical Support and Advice to Colleagues in Motor Vehicle Environments

This element assesses the learner's ability to effectively communicate technical knowledge and practical skills to peers within a motor vehicle workshop, ensuring operational efficiency and adherence to standards. It requires the demonstration of clear instruction, accessible resource provision, and constructive, cost-aware quality control measures. Mastery of these skills fosters a collaborative, safe, and commercially viable working environment.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Principles (VRQ)

8 guidance points

Skills in Automotive Retail Negotiation And Sales Techniques

This subtopic focuses on the interpersonal skills essential for automotive sales professionals, covering techniques to build trust and rapport with customers through effective communication and needs analysis, and then applying structured negotiation strategies to agree on a sale that satisfies both parties. Practical application includes handling objections, presenting value, and closing deals ethically.

IMI Level 2 Diploma in Vehicle Sales Principles (VRQ)

6 guidance points

Consider Issues Systematically and Coherently in an Automotive Environment

This element focuses on developing a structured, methodical approach to problem-solving within automotive management, ensuring decisions are evidence-based and consider the wider business context. Learners will typically demonstrate the ability to gather relevant data, analyse root causes, evaluate options, and make defensible judgements that align with organizational goals and customer service standards.

IMI Level 3 Diploma in Automotive Competence for First Line Managers

6 guidance points

Skills in Inspection Repair and Replacement of Plant Equipment Tyres

This subtopic focuses on the practical skills required to safely remove, inspect, repair, and replace tyres, wheels, and tubes on plant equipment such as agricultural tractors, construction machinery, and industrial vehicles. Learners must demonstrate competence in following strict safety protocols, conducting thorough visual and tactile inspections to identify wear and damage, and executing correct repair procedures in line with industry standards. Accurate record-keeping and the ability to make informed recommendations based on findings are essential for maintaining fleet safety and compliance.

IMI Level 2 Diploma in Vehicle Specialist Tyre Fitting Principles (VRQ)

7 guidance points

Skills in Removing and Fitting of Basic Light Vehicle Mechanical, Electrical and Trim _MET_ Components and Non Permanently Fixed Vehicle Body Panels

This element develops the practical competencies required to safely remove and refit basic mechanical, electrical, and trim (MET) components and non-permanently fixed body panels on light vehicles. Learners will apply systematic approaches using manufacturer data and appropriate tools, while observing health and safety procedures. The ability to record work accurately and make informed recommendations is integral to professional workshop practice.

IMI Level 2 Certificate in Vehicle Component Fitting (VRQ), IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

20 guidance points2 criteria

Skills in Replacing Vehicle Air Conditioning System Components

This element develops the practical skills necessary to safely replace vehicle air conditioning system components, including compressors, condensers, and receiver-driers, in accordance with manufacturer specifications. Learners will interpret technical data, select appropriate workshop tools, and follow strict health and safety protocols, reflecting the precision required in modern automotive thermal systems. Mastery of these procedures ensures system integrity and refrigerant containment, essential for both vehicle performance and environmental compliance.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

8 guidance points

Knowledge of Diagnosis and Rectification of Heavy Vehicle Engine Faults

This subtopic covers the operational principles of heavy vehicle engine systems, including mechanical, fuel, ignition, and emission control subsystems, and develops systematic diagnostic techniques to identify and rectify faults. Mastery of this knowledge is essential for ensuring vehicle reliability, compliance with emissions regulations, and safe, efficient repair practices in a workshop environment.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence

6 guidance points

Removing and Applying Graphics and Lettering

This element covers the essential knowledge and practical skills for safely removing existing graphics and applying new decals, stripes, or lettering to vehicle body panels. Learners will understand the selection of appropriate tools such as heat guns, plastic scrapers, and application fluids, and develop techniques to avoid damage to substrates. Mastery ensures professional-quality finish, critical in vehicle refinishing and body repair workshop environments.

IMI Level 1 Diploma in Vehicle Accident Repair , IMI Level 1 Certificate in Vehicle Accident Repair , IMI Level 1 Award in Vehicle Accident Repair

18 guidance points3 criteria

Knowledge of Identifying and Rectifying Motor Vehicle Body Misalignment

This subtopic develops the ability to accurately diagnose and correct body misalignment in accident-damaged vehicles using industry-standard alignment equipment and techniques. Learners gain proficiency in selecting appropriate measuring and pulling tools, interpreting vehicle data sheets, and applying safe, methodical rectification processes to restore structural integrity to manufacturer specifications.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ), IMI Level 3 Diploma in Vehicle Accident Repair Body Competence

8 guidance points2 criteria

Knowledge of Diagnosis and Rectification of Light Vehicle Engine Faults

This subtopic equips learners with the in-depth knowledge required to understand the complex interrelationships of light vehicle engine mechanical, fuel, ignition, and emission control systems, and to apply systematic diagnostic techniques to identify, confirm, and rectify faults. Emphasis is placed on safe working practices, the use of technical data, and the application of logical reasoning to restore engine performance to manufacturer specifications within a commercial workshop environment.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Competence

8 guidance points

Skills in Conducting Vehicle Enhancement and Installation Consultations with Customers in the Motor Vehicle Environment

This subtopic focuses on developing the essential communication and technical skills required to conduct effective consultations with customers before and after vehicle electrical enhancement or installation work. It ensures learners can gather accurate vehicle and customer information, interpret technical data to recommend appropriate solutions, and provide post-work advice that promotes safety, functionality, and customer satisfaction.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

8 guidance points

Skills Required to Inspect Heavy Vehicles Using Prescribed Methods

This element focuses on developing the practical skills required to perform thorough inspections of heavy vehicles in line with prescribed methods, ensuring compliance with health and safety regulations, manufacturer specifications, and legal standards. Learners will learn to systematically examine vehicle systems and components, using appropriate tools and technical information, and to accurately document findings and recommend necessary actions. These competencies are essential for maintaining vehicle safety, reliability, and operational efficiency in a professional heavy vehicle maintenance environment.

IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

7 guidance points

Knowledge of Light Vehicle Fuel, Ignition, Air and Exhaust System Units and Components

This subtopic covers the operational principles of light vehicle fuel, ignition, air intake, and exhaust systems, emphasizing the identification, inspection, and replacement of key components such as fuel filters, spark plugs, and air filters. It equips learners with foundational knowledge for routine maintenance tasks, ensuring safe and effective servicing procedures in a workshop environment.

IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ), IMI Level 1 Diploma in Light Vehicle Maintenance (VRQ), IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Competence

26 guidance points3 criteria

Motorcycle Engines

This subtopic covers the fundamental operation and routine upkeep of motorcycle spark ignition engines. Learners will gain practical skills in safely performing basic maintenance tasks such as oil changes, spark plug inspection, and cooling system checks, while understanding how fuel, ignition, lubrication, and cooling systems work together to ensure efficient engine performance.

IMI Level 1 Diploma In Motorcycle Maintenance (VRQ), IMI Level 1 Certificate In Motorcycle Maintenance (VRQ)

16 guidance points2 criteria

Knowledge of Lift Truck Mechanical Handling, Chassis Units and Components

This element covers the operational principles and maintenance of lift truck mechanical handling systems, including hydraulics, steering, braking, mast, and carriage assemblies. Learners will understand the theory behind these systems and develop hands-on skills to inspect, replace, and test components, ensuring safe and efficient lift truck operation in industrial settings. Mastery is essential for achieving competence in lift truck repair and meeting workplace safety standards.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Competence

10 guidance points

Introduction to Spark Ignition Fuel System Components and Maintenance

This subtopic introduces the fundamental components and operation of spark ignition fuel systems, typically found in petrol engines. It covers the identification of key parts such as the fuel tank, pump, filter, and injectors or carburettor, and their function in delivering the correct air-fuel mixture. Learners will understand the importance of regular maintenance, including replacing filters and checking for leaks, to ensure engine performance and safety. Practical skills focus on safe working practices, component inspection, and basic replacement procedures according to manufacturer guidelines.

IMI Entry Level 3 Certificate Introduction to Automotive Maintenance and Repair, IMI Entry Level 3 Award Introduction to Automotive Maintenance and Repair, IMI Entry Level 3 Diploma Introduction to Automotive Maintenance and Repair

30 guidance points3 criteria

Routine Braking System Checks

This subtopic introduces learners to the essential routine checks on vehicle braking systems, a critical safety feature. It covers working safely in the workshop, understanding the basic components of disc and drum brakes, and performing simple removal, replacement, and inspection tasks. Learners also gain awareness of the environmental responsibilities associated with the disposal of braking system components.

IMI Entry Level Diploma for the Introduction to Vehicle Technology (Entry 3) (VRQ), IMI Entry Level Certificate for the Introduction to Vehicle Technology (Entry 3) (VRQ), IMI Entry Level Award for the Introduction to Vehicle Technology (Entry 3) (VRQ)

25 guidance points3 criteria

Vehicle Hard And Soft Trim Components

This subtopic covers the identification, removal, and refitting of both rigid (hard) and flexible (soft) trim components in vehicles, such as door cards, dashboards, headliners, and seat covers. Learners will explore common securing methods including clips, screws, adhesives, and press-fit fixings, and develop practical skills to safely remove and install these parts without causing damage to the vehicle or trim. Mastery of these techniques is essential for collision repair technicians to access underlying structural areas and restore vehicle interiors to original condition.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

7 guidance points

Skills in Giving a Positive Impression to Vehicle Parts Customers

This element develops the interpersonal and communication skills essential for giving a positive impression to vehicle parts customers. It focuses on building rapport through professional conduct, active listening, and appropriate verbal and non-verbal cues, while responding effectively to diverse customer needs and delivering accurate, detailed parts information in a retail or trade context.

IMI Level 2 Diploma in Vehicle Parts Principles (VRQ)

9 guidance points

Knowledge of Self Management And Administration In A Vehicle Sales Environment

This subtopic covers the critical role of personal organisation, time management, and accurate record-keeping in maximising sales effectiveness and customer satisfaction within a dealership. It explores practical strategies for prioritising tasks, managing customer data, and adhering to legal and regulatory requirements. Learners gain insight into how robust self-management and administration directly contribute to meeting sales targets and maintaining professional standards.

IMI Level 3 Diploma in Vehicle Sales Principles (VRQ)

6 guidance points

Knowledge of Motor Vehicle Body Mechanical Fastening Operations

This element covers the essential knowledge for performing mechanical fastening in vehicle body repair, including selecting the correct fasteners and tools, adhering to manufacturer specifications, and ensuring structural integrity and alignment. Proper fastening is critical for vehicle safety and appearance, requiring meticulous attention to torque settings and repair methods.

IMI Level 2 Diploma in Vehicle Accident Repair Body Competence , IMI Level 2 Diploma in Body Building Competence

15 guidance points2 criteria

Skills Required to Remove and Replace Heavy Vehicle Chassis Units and Components

This element covers the practical skills and knowledge required to safely remove and replace heavy vehicle chassis units and components, including interpreting technical data, selecting correct tools, adhering to health and safety procedures, and accurately recording work for compliance and future maintenance. It is essential for maintaining vehicle structural integrity and operational safety in heavy vehicle repair environments.

IMI Level 2 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 2 Extended Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

15 guidance points2 criteria

Manage Own and Organisational Learning in an Automotive Environment

This subtopic focuses on the middle manager's responsibility to actively manage their own continuous professional development (CPD) and foster a culture of ethical conduct within the automotive workplace. It involves implementing structured learning plans, reflecting on personal performance, and evaluating the impact of development activities on organisational competence. Additionally, it requires promoting ethical standards, modelling integrity, and ensuring that team members adhere to legal, regulatory, and organisational codes of practice, thereby enhancing overall business reputation and operational effectiveness.

IMI Level 5 Diploma in Automotive Management Competence for Middle Managers

10 guidance points

Knowledge of Inspection, Repair and Replacement of Industrial Equipment Tyres

This subtopic equips learners with the essential knowledge to safely and effectively inspect, repair, and replace industrial equipment tyres, covering construction principles, relevant legislation, specialized tools, repair materials, and systematic procedural steps. Mastery ensures compliance with workplace safety regulations and enhances operational efficiency in industrial environments such as construction, warehousing, and agriculture.

IMI Level 2 Diploma in Specialist Tyre Fitting Competence

7 guidance points

Competency In Tools And Equipment Used In The Vehicle Repair Environment

This element assesses a learner's ability to correctly select, maintain, and safely operate a range of hand and power tools within a classic vehicle restoration workshop, ensuring compliance with automotive engineering principles. Practical competence involves precision measurement, fabrication, and fitting tasks fundamental to modifying and restoring vehicle components to original or enhanced specifications. Mastery of these skills is essential for achieving high-quality finishes and maintaining workshop safety standards.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

6 guidance points

Vehicle Mathematics 2

This element covers essential mathematical skills for accurate paint repair work, including calculating paint ratios, measuring panel areas, understanding spray gun angles, and interpreting statistical process control charts for paint finish quality. Students will apply numerical reasoning, simple equations, and right-angled triangle geometry to real workshop scenarios, ensuring precision in material use and defect analysis.

IMI Level 2 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ)

6 guidance points

Skills in Inspection, Repair and Replacement of High Performance Light Vehicle Tyre

This subtopic focuses on developing the practical skills required to safely remove, inspect, repair, and replace high-performance light vehicle tyres, ensuring compliance with manufacturer and legal standards. Mastery includes precise wheel balancing and comprehensive final checks to guarantee vehicle safety, performance, and tyre longevity. Competence in accurately recording findings and making informed recommendations to customers is essential for professional tyre service.

IMI Level 2 Diploma in Vehicle Specialist Tyre Fitting Principles (VRQ), IMI Level 2 Diploma in Vehicle Inspection (VRQ)

21 guidance points2 criteria

Skills in Diagnosing and Rectifying Light Vehicle Engine Faults

This subtopic equips learners with the practical skills to systematically diagnose and rectify engine faults in light vehicles, emphasising safe working practices, correct use of diagnostic tools and technical data, and accurate record-keeping to ensure reliable repair outcomes.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)

15 guidance points2 criteria

Improve the Service Provided to Customers of Buses/Coaches

This element equips bus and coach engineering professionals with the skills to enhance customer service through maintenance and repair activities. It involves identifying service shortfalls, gathering feedback, and implementing technical and procedural improvements that directly impact vehicle reliability, comfort, and operator satisfaction. Practical application includes collaborating with drivers and operators to resolve issues and proactively adjusting maintenance schedules to meet customer expectations.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

8 guidance points

Skills in Removing and Replacing Lift Truck Electrical Units and Components

This subtopic focuses on the practical skills required to safely remove and replace electrical units and components on lift trucks, including batteries, starters, alternators, and lighting systems. Learners must demonstrate the ability to follow manufacturer procedures, select correct tools, and adhere to health and safety protocols. Mastery of these skills ensures reliable lift truck operation and prepares learners for real-world maintenance tasks.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

9 guidance points

Knowledge of Diagnosis and Rectification of Vehicle Auxiliary Electrical Faults

This subtopic equips learners with the knowledge to diagnose and rectify faults in heavy vehicle auxiliary electrical systems, covering electrical principles, component operation, and systematic diagnostic procedures essential for modern commercial vehicles.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence , IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Competence , IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence

26 guidance points3 criteria

Knowledge of Giving a Positive Impression to Vehicle Parts Customers

This element examines the critical interplay between legal obligations, organisational procedures, and interpersonal skills that underpin excellent customer service in vehicle parts operations. Learners will gain insight into how compliance with legislation such as the Consumer Rights Act and GDPR, alongside adherence to company policies, creates a professional environment that fosters trust and repeat business. Practical application focuses on handling real-world parts enquiries, returns, and complaints while projecting competence and courtesy.

IMI Level 2 Diploma in Vehicle Parts Competence

6 guidance points

Skills in Diagnosing and Rectifying Heavy Vehicle Transmission and Driveline Faults

This element focuses on the practical application of diagnostic procedures and rectification techniques for heavy vehicle transmission and driveline systems. Learners are expected to systematically identify faults, using manufacturer data and appropriate test equipment, and carry out safe, effective repairs. The unit ensures competence in maintaining complex drivetrains such as manual and automatic gearboxes, differentials, and propshafts.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ)

9 guidance points

Vehicle Body Repair Materials

This element covers the essential knowledge of materials used in automotive body construction and repair, including their classification, properties, and safe handling. Learners explore the differences between pure metals and alloys, identify common body materials such as steel, aluminium, and composites, and understand how material characteristics influence repair techniques. Practical application includes selecting appropriate materials for repair tasks while adhering to health and safety regulations.

IMI Level 1 Certificate In Automotive Body Repair (VRQ), IMI Level 1 Diploma In Automotive Body Repair (VRQ)

12 guidance points2 criteria

Spray Gun Components and Maintenance

Spray guns are used in vehicle painting; different types exist (e.g., HVLP, conventional). Proper cleaning and maintenance after use are essential for performance and safety.

IMI Level 1 Award in Vehicle Accident Repair , IMI Level 1 Certificate in Vehicle Accident Repair , IMI Level 1 Diploma in Vehicle Accident Repair

25 guidance points3 criteria

Knowledge of Brand, Product and Market Awareness in the Vehicle Sales and Supply Business

This element covers the essential knowledge for vehicle sales professionals regarding the dealership's role in the industry, profitability factors, personal contribution to profits, brand influence, customer behaviour, and the sales process. It equips learners to understand how their actions directly impact business success and customer satisfaction.

IMI Level 2 Diploma in Vehicle Sales Competence

9 guidance points

Competency in Self Management And Administration In A Vehicle Sales Environment

This subtopic focuses on the learner's ability to effectively organize their own workload, maintain meticulous administrative records, and utilize dealership systems to support the sales process. It ensures compliance with legal, regulatory, and organizational requirements while maximizing efficiency and customer satisfaction in a fast-paced vehicle sales environment. Practical application involves proficient use of CRM tools, time management, and accurate documentation to drive sales success and uphold professional standards.

IMI Level 3 Diploma in Vehicle Sales Competence

8 guidance points

Manage Own Self Development in an Automotive Environment

This subtopic focuses on the continuous professional development (CPD) responsibilities of a first line manager in the automotive sector. It covers the systematic identification of skills gaps, the planning and undertaking of development activities to maintain and enhance competence, and the application of ethical principles in decision-making and workplace behavior. Effective self-development ensures that managers remain current with evolving vehicle technologies, regulatory requirements, and industry best practices, ultimately contributing to improved team performance and customer satisfaction.

IMI Level 3 Diploma in Automotive Competence for First Line Managers

4 guidance points

Skills in Replacing Vehicle Battery, Charging and Lighting System Components

This subtopic equips learners with the practical competencies to safely remove, replace, and test vehicle batteries, alternators, starters, and lighting components. Emphasis is placed on adhering to health and safety procedures, interpreting technical data, selecting correct tools, and following manufacturer guidelines to restore system functionality. Successful completion requires accurate documentation of findings and the ability to make informed recommendations for further repairs or maintenance.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

10 guidance points

Competence In The Techniques Of Corrosion Rectification And Prevention

This element develops advanced practical skills in diagnosing, rectifying, and preventing corrosion on classic vehicle bodies. Learners apply systematic approaches to identify corrosion types such as galvanic, crevice, and filiform, then execute rectification using mechanical and chemical techniques, followed by long-term protection strategies. Mastery ensures structural integrity and authentic appearance in professional restoration projects.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

6 guidance points

Skills in Constructing Motor Vehicle Sales Packages

This subtopic focuses on the practical skill of assembling comprehensive vehicle sales packages, integrating vehicle specifications, finance options, insurance products, and after-sales services to meet diverse customer requirements. Learners must demonstrate the ability to select and combine elements that align with customer profiles and budget constraints, ensuring compliance with regulatory standards and enhancing value perception. Mastery involves tailoring each package to individual buyer needs, a critical competency in automotive sales roles.

IMI Level 2 Diploma in Vehicle Sales Principles (VRQ)

4 guidance points

Skills in Motor Vehicle Body Aluminium Metal Inert Gas _MIG_ Welding Operations

This subtopic covers the practical skills required to perform aluminium Metal Inert Gas (MIG) welding on vehicle body panels, including safe working practices, interpretation of repair data, correct tool and equipment usage, execution of sound welds, and thorough record keeping. Aluminium welding demands specific techniques due to the metal's high thermal conductivity and rapid oxidation, making it critical in modern vehicle accident repair where manufacturer specifications must be followed precisely.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ)

10 guidance points

Knowledge of Inspecting Light Vehicles Using Prescribed Methods

This subtopic focuses on the systematic inspection of light vehicles using industry-standard prescribed methods, such as manufacturer service schedules and health and safety regulations. Learners develop competence in identifying vehicle condition, reporting defects accurately, and ensuring compliance with legal and quality standards. These skills are essential for routine maintenance and pre-diagnostic assessments in a garage environment.

IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Competence

8 guidance points

Skills in Diagnosing and Rectifying Engine Electrical Faults

This subtopic develops the learner's ability to systematically diagnose and rectify electrical faults on modern vehicle engines, integrating safe working practices, technical data interpretation, and the use of specialist test equipment. It emphasises a methodical approach from initial verification to final testing, ensuring faults are accurately identified and repaired to restore engine performance and reliability. Competence in this area is essential for preventing misdiagnosis and unnecessary component replacement in automotive service environments.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

8 guidance points

Knowledge of Diagnosis and Rectification of Transmission and Chassis Electrical Faults

This element develops competence in diagnosing and rectifying complex electrical faults within transmission and chassis systems, such as electronically controlled gearboxes, anti-lock braking, traction control, and active suspension. It emphasises systematic fault-finding using manufacturer data, diagnostic tools, and oscilloscopes to ensure safe, efficient, and reliable vehicle operation. Mastery here enables technicians to restore critical vehicle functions and meet industry standards.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Competence

8 guidance points

Spark Ignition Engine Systems, Components and Operation

This subtopic focuses on the principles, components, and practical operation of spark ignition (SI) engines, essential for vehicle component fitting. Learners develop the ability to identify key systems, understand the four-stroke cycle, and perform routine maintenance procedures safely. Mastery of these foundations is critical for diagnosing faults and ensuring reliable engine performance in a workshop environment.

IMI Level 2 Certificate in Vehicle Component Fitting (VRQ), IMI Level 1 Diploma in Light Vehicle Maintenance (VRQ), IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ)

28 guidance points3 criteria

Skills in Motor Vehicle Body Mechanical Fastening Operations

This subtopic develops the practical skills required to perform mechanical fastening operations on motor vehicle body structures, such as installing, securing and replacing body panels and components using methods like riveting, bolting, and self-piercing fasteners. Learners will apply safe working practices, interpret technical data, select and use correct tools and equipment, and carry out fastening tasks to manufacturer specifications. The ability to accurately record work and make informed recommendations is also integral, ensuring compliance with industry standards and vehicle integrity.

IMI Level 2 Diploma in Body Building Principles (VRQ), IMI Level 2 Diploma in Vehicle Accident Repair Body Principles (VRQ)

17 guidance points2 criteria

Knowledge of Diagnosis and Rectification of Light Vehicle Transmission and Driveline Faults

This subtopic equips learners with the essential knowledge and practical skills required to diagnose and rectify faults in light vehicle transmission and driveline systems. Through understanding operational principles and applying systematic diagnostic techniques, technicians can efficiently identify issues ranging from clutch wear to automatic transmission control faults, ensuring reliable vehicle performance and compliance with safety standards.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Competence

6 guidance points

Knowledge of Motor Vehicle Body Aluminium Metal Inert Gas _MIG_ Welding Operations

This subtopic focuses on the specialist techniques required for Motor Vehicle Body Aluminium MIG Welding, emphasising safety protocols for handling aluminium's high thermal conductivity and reactivity, correct machine setup for pulsed or synergic transfer to prevent burn-through and distortion, and meticulous preparation and post-weld cleaning to achieve strong, corrosion-resistant joints essential for modern vehicle structures.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Body Principles (VRQ)

7 guidance points

Skills in Diagnosing and Rectifying Transmission and Chassis Electrical Faults

This subtopic focuses on developing the practical skills required to safely and effectively diagnose and rectify electrical faults in vehicle transmission and chassis systems. Learners will interpret technical data, use specialist diagnostic equipment, perform systematic fault-finding, and verify repairs, culminating in the accurate recording of findings and recommendations. It emphasizes adherence to health and safety procedures and the use of manufacturer specifications.

IMI Level 3 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

8 guidance points

Skills in Routine Light Vehicle Maintenance

This subtopic develops fundamental practical skills for performing light vehicle routine maintenance tasks safely and competently. Learners will apply correct procedures to inspect, service, and replace common vehicle components using manufacturer information and appropriate tools. The focus is on building a methodical approach to maintenance while ensuring accurate record-keeping and informed recommendations for vehicle condition.

IMI Level 1 Diploma in Light Vehicle Maintenance (VRQ), IMI Level 1 Certificate in Light Vehicle Maintenance (VRQ)

19 guidance points2 criteria

Skills in Delivering A Vehicle Sales Static Presentation

This element equips learners with the essential skills to deliver a professional vehicle sales static presentation, emphasizing the integration of product knowledge, customer engagement, and persuasive communication. Practical application involves demonstrating a structured approach—from initial greeting through feature-benefit alignment to secure customer commitment—reflecting real-world dealership scenarios where static presentations are pivotal in converting interest into sales.

IMI Level 2 Diploma in Vehicle Sales Principles (VRQ)

8 guidance points

Routine Vehicle Checks

This subtopic covers the essential routine checks required to maintain a vehicle's safety, reliability, and legal compliance. Learners will develop the practical skills to inspect key systems such as fluids, tyres, and lighting, while understanding the importance of using correct equipment and manufacturer specifications. Mastery of these checks forms the foundation for safe vehicle operation and entry-level employment in motor vehicle maintenance.

28 guidance points3 criteria

Introduction to Spark Ignition System Components and Maintenance

This element introduces learners to the components and function of spark ignition systems in petrol engines, covering the role of spark plugs, ignition coils, and timing. Practical maintenance skills include inspection, removal, and replacement of spark plugs, as well as basic checks on ignition system health. Learners will apply safe working practices and follow manufacturer guidelines, forming the foundation for more advanced engine diagnostics.

26 guidance points3 criteria

Knowledge of Light Vehicle Engine Mechanical, Lubrication and Cooling System Units and Components

This subtopic covers the fundamental principles of light vehicle engine mechanical systems, including the operation of components like pistons, crankshafts, and valve trains. It also encompasses lubrication and cooling systems, focusing on their role in engine performance and longevity. Learners will develop practical skills to inspect, replace, and test these units, ensuring they can diagnose faults and carry out repairs to industry standards.

IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Competence

6 guidance points

Skills in Applying Topcoats and Completing Refinishing Operations

This subtopic focuses on the essential skills required to safely prepare vehicle surfaces and apply topcoat materials to achieve a professional, durable finish in vehicle accident repair. Learners must integrate health and safety practices, interpret technical data, select correct tools, and execute precise application techniques, while accurately documenting processes and recommending corrective actions for defects.

IMI Level 3 Extended Diploma in Vehicle Accident Repair Paint Principles (VRQ)

9 guidance points

Skills in Inspecting Light Vehicles using Prescribed Methods

This element focuses on developing the practical skills to systematically inspect light vehicles using manufacturer-prescribed methods and industry-standard checklists. Learners must demonstrate competence in conducting thorough examinations of vehicle systems and components while adhering to strict health and safety protocols, accurately documenting findings, and formulating evidence-based recommendations for maintenance or repair. The ability to interpret technical data and select appropriate tools is central to producing reliable inspection outcomes that underpin safe vehicle operation and customer confidence.

IMI Level 2 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)

9 guidance points

Skills in Inspection, Repair and Replacement of Motorcycle Tyres

This element covers the practical skills required to safely inspect, repair, and replace motorcycle tyres and tubes in a workshop environment. Learners must demonstrate competence in adhering to health and safety protocols, using appropriate tools and equipment, and following manufacturer procedures to ensure roadworthiness. Successful completion equips individuals to perform tyre fitting tasks independently and provide professional recommendations to customers based on inspection findings.

IMI Level 2 Diploma in Vehicle Specialist Tyre Fitting Principles (VRQ)

8 guidance points

Knowledge of Diagnosing Motor Vehicle Faults Where No Prescribed Process or Format is Available in Motor Vehicle Environments

This element addresses the advanced diagnostic competences required when no predetermined fault-finding procedure exists, demanding deep analytical skills and autonomous decision-making. Learners must integrate technical information sources, electrical and electronic principles, and vehicle system knowledge to formulate and execute diagnostic strategies using appropriate equipment. Mastery ensures efficient and accurate fault rectification while maintaining comprehensive records vital for workshop efficiency and warranty compliance.

IMI Level 4 Diploma in Vehicle Maintenance & Repair Competence

10 guidance points

Skills in diagnosing and Rectifying Light Vehicle Transmission and Driveline Faults

This subtopic focuses on the systematic diagnosis and rectification of transmission and driveline faults in light vehicles, encompassing manual gearboxes, automatic transmissions, clutches, driveshafts, differentials, and associated control systems. Learners must apply safe working practices, interpret technical data, and utilise specialist tools and equipment to identify, confirm, and repair faults, ensuring vehicle performance and reliability. Practical application includes the ability to follow diagnostic procedures, carry out component testing, and verify repairs through road or workshop testing, while accurately documenting findings and recommendations for customer records and future maintenance.

IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Extended Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)

20 guidance points2 criteria

Skills in Motor Vehicle Body Metal Active Gas _MAG_ Welding Techniques

This subtopic develops practical skills in Metal Active Gas (MAG) welding for motor vehicle body repair, covering safe working practices, interpretation of repair specifications, correct equipment setup, and execution of high-quality welds. Learners will gain hands-on experience in producing strong, clean welds on thin-gauge automotive panels, followed by accurate documentation of work and potential corrective actions. Mastery of these techniques is essential for effective vehicle body restoration and structural integrity.

IMI Level 2 Diploma in Body Building Principles (VRQ)

9 guidance points

Install ancillary systems and components in Buses/Coaches

This subtopic focuses on the practical skills and underpinning knowledge required to safely and correctly install ancillary systems and components on buses and coaches, such as climate control units, door mechanisms, passenger information systems, and fire suppression equipment. It emphasises adherence to manufacturer specifications, vehicle regulations, and health and safety requirements while ensuring full functionality and integration with existing vehicle systems.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

7 guidance points

Vehicle Body Repair Practices and Procedures

This subtopic introduces learners to the fundamental practices and procedures of vehicle body repair, emphasizing safe working practices, knowledge of vehicle construction, and application of minor repair techniques. Learners will develop practical skills in identifying body components, selecting appropriate materials and tools, and executing repairs to industry standards. Mastery of these procedures is essential for progressing in the automotive body repair trade and ensuring vehicle safety and aesthetics.

IMI Level 1 Certificate In Automotive Body Repair (VRQ)

4 guidance points

Competency in Stock Control Within A Vehicle Parts Operation

This subtopic develops the learner's ability to effectively manage stock within a vehicle parts operation by integrating data analysis, procurement, order tracking, and record-keeping. It emphasizes practical skills such as interpreting stock and lost sales records to optimise inventory levels, executing purchasing procedures for new parts, chasing outstanding orders, and maintaining accurate purchasing documentation. Mastery ensures operational efficiency, cost control, and high service levels in a competitive automotive aftermarket environment.

IMI Level 3 Diploma in Vehicle Parts Competence

8 guidance points

Competence In The Techniques Of Enhanced Vehicle Finishing

This subtopic focuses on developing the competence to enhance standard vehicle finishes in classic vehicle restoration, addressing situations that demand superior aesthetic or protective results. It encompasses mastering advanced preparation, application, and finishing techniques to achieve flawless, show-quality outcomes, vital for preserving authenticity and value. Practical application includes custom paint effects, high-gloss detailing, and remedial work to eliminate imperfections, ensuring the restored vehicle meets exacting professional and client standards.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

5 guidance points

Knowledge of Complying With The Legal Requirements And Regulations Of Vehicle Sales

This element ensures learners grasp the statutory and regulatory framework governing vehicle sales, including consumer rights, advertising standards, and road traffic law. It focuses on embedding compliance in daily practice, so sales activities are legal, ethical, and protect both the customer and the business. Mastery of this knowledge underpins trustworthy sales conduct and minimises risk of disputes, sanctions, or legal action.

IMI Level 2 Diploma in Vehicle Sales Competence

7 guidance points

Skills in Diagnosing and Rectifying Vehicle Auxiliary Electrical Faults

This element focuses on developing the practical skills required to systematically diagnose, rectify, and test faults in heavy vehicle auxiliary electrical systems, such as lighting, wipers, and instrumentation. Learners will apply safe working practices, interpret technical data, select appropriate diagnostic tools, and follow logical fault-finding procedures to restore vehicle electrical functionality, culminating in accurate record-keeping and recommendations for future maintenance.

IMI Level 3 Diploma in Heavy Vehicle Maintenance and Repair Principles (VRQ), IMI Level 3 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)

18 guidance points2 criteria

Vehicle Suspension, Steering, Brakes, Wheels And Tyres

This topic covers the operation of vehicle suspension, steering, brakes, wheels, and tyres. Learners must understand how these systems work and be able to remove and fit related components safely.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

6 guidance points

Skills in Replacing Vehicle Chassis Components

This element equips learners with practical skills for safely removing and replacing vehicle chassis components, including suspension parts, braking systems, and steering linkages. Mastery ensures compliance with manufacturer guidelines and rigorous safety standards, preparing technicians for real-world workshop demands.

IMI Level 2 Technical Occupational Entry in Automotive Care (Diploma)

10 guidance points

Skills in Removing and Replacing Lift Truck Mechanical Handling, Chassis Units and Components

This element focuses on developing the practical competencies required to safely and methodically remove, replace, and refit mechanical handling and chassis components on lift trucks. Learners must interpret technical specifications, select and use correct tools, adhere to health and safety legislation, and accurately document all actions taken. Mastery of these skills is essential for ensuring operational integrity and compliance with manufacturer and industry standards.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

6 guidance points

Knowledge of Stock Control Within A Vehicle Parts Operation

This subtopic covers the critical back-office function of managing inventory levels to balance service efficiency and cost. It ensures that the right parts are available at the right time while minimizing excess stock. Practically, it involves using inventory management systems, forecasting demand, and coordinating with suppliers to maintain optimal stock levels, directly impacting workshop productivity and customer satisfaction.

IMI Level 3 Diploma in Vehicle Parts Principles (VRQ)

8 guidance points

Knowledge of Lift Truck Power Plant, Lubrication and Cooling System Units and Components

This subtopic covers the fundamental operating principles of lift truck power plants, including internal combustion engines and alternative power sources, along with their lubrication and cooling systems. It focuses on the practical skills needed to inspect, replace, and test key components, ensuring learners can maintain system efficiency and diagnose common faults in a workshop environment.

IMI Level 2 Diploma in Lift Truck Maintenance and Repair Competence

9 guidance points

Skills in Inspecting Lift Trucks to Comply with Legal Requirements

This element focuses on developing the practical skills required to perform thorough inspections of lift trucks in accordance with legal requirements such as LOLER and PUWER. Learners will demonstrate safe working practices, correct use of information and tools, systematic inspection techniques, and the ability to accurately record findings and make appropriate recommendations for remedial actions.

IMI Level 3 Diploma in Lift Truck Maintenance and Repair Principles (VRQ)

6 guidance points

Knowledge Of Applying Fillers And Foundation Materials To Vehicle Panels And Components

This topic covers the knowledge required for applying fillers and foundation materials to vehicle panels. Learners must understand how to identify surfaces, prepare them, select and mix materials, and apply them correctly.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

6 guidance points

Motorcycle Steering and Suspension Systems Components and Maintenance

This element introduces learners to the fundamental components and operational principles of motorcycle steering and suspension systems. It emphasises safe workshop practices while identifying, inspecting, and maintaining key parts like forks, shock absorbers, and steering head bearings. Practical routines focus on ensuring roadworthiness and rider safety through correct adjustment and lubrication.

IMI Level 1 Certificate in Vehicle Maintenance (VRQ), IMI Level 1 Award in Vehicle Maintenance (VRQ), IMI Level 1 Diploma in Vehicle Maintenance (VRQ)

23 guidance points3 criteria

Skills in Removing and Replacing Light Vehicle Electrical Units and Components

This subtopic equips learners with the practical skills to safely remove and replace electrical units and components in light vehicles, following manufacturer procedures and using correct tools. It emphasizes adherence to health and safety protocols, accurate interpretation of technical information, and professional recording of findings and recommendations for service or repair.

IMI Level 2 Diploma in Auto Electrical and Mobile Electrical Principles (VRQ)

9 guidance points

Introduction to Steering System Components and Maintenance

This subtopic introduces learners to the fundamental components of a vehicle's steering system, including the steering wheel, column, rack and pinion, tie rods, and power steering pump. Learners will explore the basic function of these parts and how they work together to control vehicle direction. The practical focus is on performing simple maintenance checks such as inspecting for leaks, checking power steering fluid levels, and ensuring steering components are secure and free from excessive wear or damage.

25 guidance points3 criteria

Simple Body Repair Processes

This unit introduces learners to foundational body repair techniques used in vehicle maintenance. It covers safe working practices, identification and use of basic hand tools, and the step-by-step process of filling, shaping, and smoothing minor body damage to restore vehicle panels. Mastery of these skills provides the groundwork for more advanced automotive refinishing work and ensures adherence to health and safety standards in a workshop environment.

26 guidance points3 criteria

Skills in Identifying and Reporting Security Risks within a Vehicle Parts Environment

This subtopic equips learners with the skills to implement and monitor security measures within a vehicle parts setting, addressing risks such as theft, unauthorized access, and inventory discrepancies. It emphasizes proactive identification of vulnerabilities and swift, appropriate responses to security incidents in line with organizational policies. Mastery of these skills ensures the protection of valuable stock and compliance with industry regulations, underpinning efficient and secure operations.

IMI Level 2 Diploma in Vehicle Parts Principles (VRQ)

5 guidance points

Competency In Advanced Paint And Refinishing Techniques

This element covers the advanced skills required to carry out paint and refinishing operations on classic vehicles, including surface preparation, paint mixing and application, and final finishing techniques. Learners must demonstrate competence in using specialist materials and equipment to achieve a flawless, historically accurate finish while adhering to strict health and safety protocols. The ability to interpret technical data, select appropriate refinishing methods, and document work accurately is essential for professional restoration practice.

IMI Level 3 Diploma in Classic Vehicle Restoration Competence

5 guidance points

Knowledge of Inspection, Repair and Replacement of Plant Equipment Tyres

This element provides the essential knowledge required for safely and competently inspecting, repairing, and replacing tyres on heavy plant equipment used in construction, agriculture, or industrial settings. Learners must understand tyre construction (e.g., radial vs bias ply), relevant legislation (e.g., PUWER, LOLER), and workplace procedures specific to large, high-load, and often multi-piece rim assemblies.

IMI Level 2 Diploma in Specialist Tyre Fitting Competence

8 guidance points

Knowledge of Conducting Vehicle Demonstration Drives

This subtopic focuses on the integral role of vehicle demonstration drives in the sales process, enabling customers to experience vehicle features, performance, and suitability firsthand, which significantly influences purchase decisions. Learners must grasp comprehensive preparation protocols, including vehicle roadworthiness, route planning, and customer qualification, while strictly adhering to legal and regulatory frameworks such as trade plate usage, insurance requirements, driving licence checks, and road traffic legislation to ensure safe and compliant test drives.

IMI Level 2 Diploma in Vehicle Sales Competence

9 guidance points

Knowledge Of Dismantling, Measuring And Recording Techniques

This element focuses on the professional techniques used to safely dismantle classic vehicles, accurately measure components for condition, wear and alignment, and systematically record each step of the restoration process. Mastery ensures traceability and quality control, which are vital when rebuilding historically significant or bespoke vehicles. These skills directly support effective project management, clear customer communication and compliance with industry standards in classic vehicle restoration.

IMI Level 2 Diploma in Classic Vehicle Restoration Competence

6 guidance points

Knowledge of Identifying and Reporting Security Risks within a Vehicle Parts Environment

This subtopic equips learners with the essential knowledge to identify, assess, and report security risks specific to a vehicle parts environment. It covers legal frameworks like the Data Protection Act and workplace policies, alongside practical recognition of threats such as theft, stock manipulation, and cyber vulnerabilities. Mastery ensures operatives can proactively safeguard assets, maintain compliance, and uphold organisational integrity.

IMI Level 2 Diploma in Vehicle Parts Competence

8 guidance points

Knowledge of Removing and Fitting Commercial Vehicle Mechanical, Electrical and Trim MET Components

This subtopic focuses on the essential knowledge required for safely removing and fitting mechanical, electrical, and trim (MET) components on commercial vehicles. It covers correct procedures, tool usage, and compliance checking to ensure vehicle integrity and roadworthiness, directly applicable to body building and repair tasks. Mastery of these skills is critical for preventing rework and ensuring customer satisfaction.

IMI Level 2 Diploma in Body Building Competence

6 guidance points

Vehicle Transmission, Drive Line And Final Drive Systems

This element covers the principles of vehicle transmission, drive line, and final drive systems, focusing on how power is transferred from the engine to the wheels. Learners must demonstrate both theoretical understanding and practical competence in safely removing and refitting components such as gearboxes, driveshafts, and differentials in a collision repair context, ensuring correct alignment and function.

IMI Level 2 Diploma in Multi-Skilled Vehicle Collison Repair

8 guidance points

Skills in Removing and Fitting Commercial Vehicle Mechanical, Electrical and Trim MET Components.

This subtopic focuses on the practical skills required to safely remove and fit mechanical, electrical, and trim (MET) components on commercial vehicles, following manufacturer specifications and workplace procedures. Learners will develop the ability to interpret technical data, select appropriate tools, and perform tasks methodically while maintaining accurate records and making informed recommendations for component condition and future actions.

IMI Level 2 Diploma in Body Building Principles (VRQ)

8 guidance points

Skills in Installing Ancillary Units and Components to Commercial Vehicles

This subtopic focuses on developing the hands-on competency to safely and accurately install ancillary units and components on commercial vehicle chassis and bodywork, including refrigeration units, tail lifts, roof pods, and wiring looms. It requires interpreting technical specifications, selecting correct tools, and following strict safety and quality procedures typical in body building workshops. Successful completion ensures a learner can contribute immediately to production lines or bespoke fabrication roles within the commercial vehicle sector.

IMI Level 3 Diploma in Body Building Principles (VRQ)

8 guidance points

Plan and Organise Work of Self and Others

This element focuses on the ability to plan and organise maintenance and repair tasks within a bus and coach engineering environment, including coordinating the activities of self and others to meet operational deadlines, quality standards, and health and safety requirements. It covers the practical application of resource allocation, task prioritisation, and team communication to ensure efficient workflow and compliance with industry regulations.

IMI Level 3 NVQ Diploma in Bus and Coach Engineering and Maintenance (Mechanical)

9 guidance points

Competency in Valuing Vehicles For Part Exchange

This element focuses on the professional competency required to accurately appraise and value vehicles taken in part exchange within a motor dealership environment. It involves systematic physical inspection, utilisation of industry-standard valuation tools, and application of market knowledge to determine a fair and commercially viable price. Correct valuation directly impacts profitability, customer satisfaction, and inventory management, making it a critical skill for vehicle sales professionals.

IMI Level 3 Diploma in Vehicle Sales Competence

8 guidance points

Knowledge of Valuing Vehicles For Part Exchange

This topic covers the purpose and methods of valuing used vehicles for part exchange, including market factors and valuation guides.

IMI Level 3 Diploma in Vehicle Sales Principles (VRQ)

6 guidance points

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Motor Vehicle & Transport

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Key Features

Qualification Units

Knowledge of Health, Safety and Good Housekeeping in the Automotive Environment

Introduction to the Retail Automotive Maintenance and Repair Industry

Knowledge of Diagnosis and Rectification of Heavy Transmission and Driveline Faults

Knowledge in Monitoring Procedures to Control Risk to Health and Safety

Repairing Major Damage To Vehicle Body Panels

Knowledge of Applying Fillers and Foundation Materials

Cargo Refrigeration EC 842 2006

Competency in a motor Vehicle Body Adhesive Bonding Operations

Competency in Diagnosing and Rectifying Light Vehicle Chassis System Faults

Applying Fillers And Foundation Materials

Knowledge of Employee Rights and Responsibilities for the Automotive Sector

Competency in Health, Safety and Good Housekeeping in the Automotive Environment

Braking System Components and Maintenance

Adhesive Bonding and Mechanical Fastening

Calibrating Advanced Driver Assistance System (ADAS) Components

Competency in Diagnosing and Rectifying Motorcycle Chassis System Faults

Knowledge of Motor Vehicle Construction and Materials

Advanced Driver Assistance Systems (ADAS) Awareness

Preparing Heavy Electric/Hybrid Vehicles for Repair

Competency in Enhancing Vehicle Electrical Systems

Introduction to Applying Aerosol Primers

Competence in the Techniques Used to Identify Faults and Assess Component Condition in Vehicle Systems

IMI Level 2 Autocare Technician End Point Assessment - Core Content

Electric/Hybrid Vehicle Hazard Management for Emergency and Recovery Personnel

Knowledge in Enhancing Vehicle Electrical Systems

Competency in Liaising with Vehicle Product Manufacturers and Suppliers on Technical Matters

Competency in Inspection, Testing and Replacement of Vehicle Batteries and Related Components

Competency in Appraising Vehicles For Part Exchange

Knowledge in Conducting Diagnostic Consultations with Customers in Motor Vehicle Environments

Knowledge in Diagnosis and Rectification of Light Vehicle Chassis Faults

Competency in Identifying and Agreeing Motor Vehicle Customer Service Needs

Competency in Conducting Pre and Post Work Vehicle Inspections on Commercial Vehicles

Competence in Carrying Out Non-Structural Minor Internal and External Caravan and Motorhome Repairs

Conduct and Report on Periodic Vehicle Maintenance and Inspection

Knowledge of Diagnosis and Rectification of Lift Truck Electrical Units and Component Faults

Electric/Hybrid Vehicle Routine Maintenance Activities

Employment Rights and Responsibilities in the Passenger Transport Sector

Competency in Applying Fillers and Foundation Materials

Diagnosis, Testing and Repair of Electric/Hybrid Vehicles and Components

Principles Of Cycle Frame Alignment And Cycle Frame Geometrics

Health and Safety Practices in Vehicle Maintenance

Carry out a Statutory Periodic Roadworthiness Test_Motorcycle_

Electric /Hybrid Vehicle Awareness

Knowledge of Motor Vehicle Exterior Valeting

Automotive Safety and Legal Requirements

Competency in Processing Orders for Non-Stock Motor Vehicle Parts

Knowledge in Commercial Vehicle Body Building Construction and Materials

Skills Required to Remove and Replace Heavy Vehicle Engine Units and Components

Refrigerant Handling _EC 842-2006_

Knowledge Relating to Automotive Engine and Chassis Component Maintenance

Mobile Air Conditioning Systems, Servicing And Maintenance

Competency in Conducting Vehicle Enhancement and Installation Consultations with Customers in the Motor Vehicle Environment

Assess the Quality of Materials / Components in a Glass or Glass Related Working Environment

Foundation Skills, Vehicle Materials, Structures and Technical Information

Hydrogen Vehicle Routine Maintenance Activities

Heavy Electric/Hybrid Vehicle System Repair and Replacement

Knowledge of Applying Topcoats and Completing Refinishing Operations

Vehicle Electrical and Electronic Principles 3

Knowledge in Assessing and Securing the Roadside Situation

Advanced Vehicle Body Electrics

Knowledge of Appraising Vehicles For Part Exchange

Information Communication and Technology for Vehicle Repair 3

Competency in Applying Topcoats and Completing Refinishing Operations

Diagnostics For Mobile Air Conditioning And Climate Control Systems

Competency in Automotive Retail Negotiation And Sales Techniques

Information, Communication and Technology for Vehicle Repair 2

Customer Service Skills and Sales in the Automotive Sector

Organise Effective Automotive Systems and Operations

Communicating and Working with Others in the Glass and Related Working Environments

Knowledge of Automotive Retail Negotiation And Sales Techniques

Advanced Heavy Vehicle Driveline and Chassis Technology

Carry Out Routine Maintenance On A Cycle