Business A-Level
product recall
What product recall means in Business A-Level, as defined for AQA.
Definition of product recall
Check what you remember
Read the wording for your board, then hide it and explain product recall in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
An external failure cost whose cost is far more than the value of the returned goods, since retrieval, testing, legal advice and a regulator's fine usually cost far more.
Topics that use product recall
Related terms
- continuous improvement
- cost of quality
- cost of rework
- fitness for purpose
- internal and external failure costs
- prevention versus detection
- price elasticity of demand
- return on quality spending
Using product recall in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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