Business GCSE
Non-financial performance indicators
What Non-financial performance indicators means in Business GCSE, as defined for AQA.
Definition of Non-financial performance indicators
Check what you remember
Read the wording for your board, then hide it and explain Non-financial performance indicators in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
Measures of success such as customer satisfaction, employee satisfaction, market share, social and ethical performance, environmental sustainability and business survival.
Topics that use Non-financial performance indicators
- Setting business aims and objectives (AQA GCSE)
Related terms
- Adaptation to change
- Aim
- Business aim
- Business aims
- Business context and contingency
- Business objective
- Business sustainability and survival
- Communication and managing uncertainty
Using Non-financial performance indicators in the exam
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