Staff training
What Staff training means in Business GCSE, as defined for AQA.
Definitions of Staff training
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Reference: AQA
The process of developing employees' skills, knowledge and attitudes so they can perform their roles to the required quality standard.
Training needs may increase because staff must learn new procedures, understand their rights and follow compliance rules.
Topics that use Staff training
- Legislation (AQA GCSE)
- The concept of quality (AQA GCSE)
Related terms
- Additional sales
- Business costs
- Business costs and pricing
- Business growth
- Business reputation
- Competitive positioning
- Consequences of failure
- Continuous improvement
Using Staff training in the exam
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