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    Managing Front Office Operations — Edexcel Vocational Food Preparation and Nutrition

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    Learning outcomes

    1. Explore the role and functions of effective front office operations.2.
    2. Discuss the role and function of reservations, reception and the cashiers’ department.3.
    3. Develop procedures for check- in and check-out to ensure customer satisfaction.4.
    Show all 4 objectives
    1. Develop guest account processes that meet customer requirements.

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