Learning Support

    City & Guilds Limited
    Vocational

    Specification: 600/1632/2

    The CITY-AND-GUILDS-LIMITED Vocational Learning Support specification covers 58 topics with 123 learning objectives (600/1632/2). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    58

    Units

    123

    Learning Outcomes

    236

    Assessment Guidance

    260

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Confusing the typical age ranges for specific milestones, e.g., expecting all children to walk by 12 months without considering individual variation.
    • •Overlooking the interplay between different developmental domains; for example, not recognizing that a physical disability might affect social and emotional development.
    • •Assuming all transitions are negative, without acknowledging that planned transitions (like starting nursery) can be positive opportunities for growth.
    • •Confusing the teaching assistant role with that of a qualified teacher, such as planning lessons independently or taking sole charge of a class without supervision.
    • •Failing to maintain professional boundaries, e.g., breaching confidentiality by discussing pupil information inappropriately.
    • •Providing generic support without tailoring approaches to identified individual learning needs, leading to lack of progression.
    • •Neglecting to document or evidence practical competence sufficiently, relying on assertion rather than concrete examples in portfolios.
    • •Failing to fully clarify the client's expectations and goals before initiating advocacy, leading to misrepresentation.

    Top Examiner Tips

    Expert advice for exam success

    • •When answering questions on development, always refer to the age ranges provided in the specification and use clear examples of observable behaviours at each stage.
    • •For influences on development, structure your answers around the PIES (Physical, Intellectual, Emotional, Social) framework to ensure comprehensive coverage.
    • •In assignments about transitions, always link theory to practice by discussing specific ways a teaching assistant can support a child, such as by preparing visual timetables or providing reassurance.
    • •Structure your portfolio to explicitly map each piece of evidence to specific assessment criteria, making it easy for assessors to locate required competencies.
    • •When reflecting on practice, always follow a clear model (e.g., Kolb or Gibbs) to demonstrate critical thinking and depth of analysis.
    • •For practical observations, prepare by discussing with your assessor exactly which standards will be covered and have supporting resources ready.
    • •Link theory to practice by citing relevant educational theories or frameworks when explaining why certain support strategies were chosen.
    • •Provide a detailed reflective account of a real advocacy case, demonstrating each stage: preparation, risk assessment, understanding other parties, planning, and delivery.

    Qualification Units

    58 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    Child and young person development

    This element covers the key developmental stages from birth to 19 years across physical, cognitive, emotional, social and communication domains. It also explores how various factors such as genetics, environment, family, and transitions can impact development, emphasizing the role of support practitioners in recognizing and responding to these influences to promote positive outcomes.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools, City & Guilds Level 2 Award in Support Work in Schools

    2 learning outcomes14 guidance points2 criteria

    City & Guilds Level 3 Technical Occupational Entry for Teaching Assistants (Certificate) - Core Content

    This core content establishes the fundamental knowledge and skills required for a teaching assistant at Level 3, bridging educational theory with hands-on practice. It covers essential principles of child development, safeguarding, inclusion, and communication, ensuring learners can apply these effectively to support teaching and learning in real school environments. Mastery of these areas is critical for demonstrating occupational competence and progressing within the education sector.

    City & Guilds Level 3 Technical Occupational Entry for Teaching Assistants (Certificate)

    3 learning outcomes8 guidance points

    Advocate on behalf of advice and guidance clients

    This element focuses on the advocate role in representing advice and guidance clients, ensuring their interests are effectively communicated and defended in formal or informal settings. It involves rigorous preparation, assessment of potential outcomes, and understanding the positions of all parties involved. Practical application includes negotiating on behalf of clients with employers, service providers, or statutory bodies to achieve favorable resolutions.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes10 guidance points

    Communication and professional relationships with children, young people and adults

    This element explores the foundational principles of building and maintaining positive professional relationships with children, young people, and adults in educational settings. It emphasises the critical role of effective, adaptable communication—verbal and non-verbal—that respects individual needs and developmental stages. Additionally, it covers the legal and ethical frameworks governing confidentiality and information sharing, including data protection legislation, ensuring learners understand how to create safe, supportive environments while meeting professional standards.

    City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools, City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools, City & Guilds Level 2 Award in Support Work in Schools

    3 learning outcomes15 guidance points3 criteria

    Provide displays in schools

    This element covers the complete process of creating and managing educational displays in schools, from understanding institutional policies to the practical skills of design, construction, maintenance, and safe dismantling. It emphasises the educational purpose of displays, ensuring they are inclusive, stimulate learning, and reflect the school's curriculum and values. Learners develop essential teamwork, resource management, and health and safety awareness, preparing them for a supportive role in the classroom environment.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes10 guidance points

    Understand Child and Young Person Development.

    This element focuses on the comprehensive understanding of child and young person development from birth to 19 years, including physical, cognitive, emotional, and social milestones. It examines intrinsic and extrinsic factors influencing development, such as health, environment, and relationships, and how they shape practice in educational settings. Additionally, it covers monitoring methods, the critical role of early intervention for speech, language, and communication needs, and the impact of transitions, enabling practitioners to provide effective support and promote positive outcomes.

    City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes11 guidance points

    Identify and promote the contribution of Careers Education Guidance _CEG_ within the organisation

    This element focuses on equipping advice and guidance practitioners with the skills to strategically advocate for and embed Careers Education Guidance (CEG) within their organisation. It involves identifying internal and external opportunities to raise the profile of CEG, gaining support from key stakeholders, and implementing a coherent promotional strategy. The practical application underpins the learner's ability to enhance service delivery, align with organisational goals, and demonstrate the value of CEG in supporting clients' long-term outcomes.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes7 guidance points

    Provide support for therapy sessions

    This element focuses on the role of the teaching assistant in supporting therapy sessions within schools, covering preparation, active support, observation, and review. It highlights how therapy sessions benefit pupils' development and how TAs can effectively contribute to multidisciplinary teams by providing accurate, objective feedback. Mastery of these skills ensures that therapeutic interventions are integrated seamlessly into the school day, maximizing pupil progress.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes9 guidance points

    Integrate Careers Education Guidance _CEG_ within the curriculum

    This element focuses on embedding Careers Education and Guidance (CEG) systematically within curriculum delivery, requiring you to work proactively with teaching staff to map natural links between subject content and career-related learning. Practical application involves auditing current provision, co-designing lesson resources, tracking learner engagement, and evidencing impact on progression outcomes, ensuring the integration is meaningful rather than tokenistic. Effective integration leads to learners developing transferable career management skills while achieving qualification aims, aligning with the school’s or college’s wider career strategy.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes6 guidance points

    Understand How to Safeguard the Wellbeing of Children and Young People.

    This element focuses on the comprehensive safeguarding framework required in educational settings, from legislation and multi-agency collaboration to practical procedures for protecting children from abuse, bullying, and online risks. Learners must demonstrate how to apply policies and work with children to promote their overall safety and wellbeing, ensuring a secure learning environment.

    City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes7 guidance points

    Safeguarding the welfare of children and young people

    This element focuses on the critical role of support staff in safeguarding children and young people, covering the legal frameworks, policies, and procedures that underpin protective practices. It highlights the practical responsibilities when dealing with illness, injury, or emergencies, and details the correct responses to signs of abuse, harm, or bullying, including e-safety concerns. Mastery of this topic ensures that learners can contribute effectively to a safe and supportive educational environment.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools, City & Guilds Level 2 Award in Support Work in Schools

    7 learning outcomes17 guidance points2 criteria

    Liaise with other services

    This subtopic focuses on the essential collaborative skills needed to effectively interact with external agencies and professionals to support client needs. It covers the systematic procedures for secure information exchange, ensuring confidentiality and compliance, while enabling holistic support. Practitioners learn to navigate multi-agency working, establish clear communication protocols, and maintain accurate records to facilitate seamless service delivery.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes9 guidance points

    Manage personal case load

    Managing a personal case load is a critical skill for advice and guidance practitioners, involving the systematic organisation, prioritisation, and review of client cases. This subtopic covers maintaining accurate case notes, understanding internal and external factors that influence workload, and establishing priorities to ensure timely and effective support. Effective case load management ensures compliance with organisational and regulatory standards while delivering high-quality client outcomes.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes7 guidance points

    Schools as organisations

    This subtopic explores the organisational framework of schools, examining the educational journey from early years through to post-compulsory education, the roles and responsibilities of staff, and the guiding ethos that shapes a school's culture. It also delves into the legislative context, school policies, and the broader community and societal influences that impact school operations.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools, City & Guilds Level 2 Award in Support Work in Schools, City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    3 learning outcomes31 guidance points3 criteria

    Negotiate and maintain service agreements

    This subtopic focuses on the advanced skills required to establish, negotiate, and sustain effective service agreements within the context of advice and guidance provision. Learners must demonstrate the ability to navigate inter-organisational relationships, ensuring that negotiated terms align with contractual obligations, service level expectations, and the strategic aims of both the provider and the receiving organisation. Practical application includes handling real-world scenarios such as partnership agreements with referral agencies, subcontracting for specialist support, and maintaining compliance with regulatory and funding requirements.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes6 guidance points

    Support assessment for learning

    This element explores the principles and practices of assessment for learning (AfL) within educational support roles, emphasizing its role in actively involving learners in their own progress. It covers the characteristics of effective formative assessment, practical strategies to promote learning, and methods for supporting learners to reflect on and improve their learning strategies. Ultimately, it prepares support staff to contribute meaningfully to the school’s assessment cycle, ensuring that assessment becomes a tool for continuous development rather than just a measurement of achievement.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools, City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    2 learning outcomes14 guidance points2 criteria

    Negotiate on behalf of advice and guidance clients

    This element focuses on the practitioner's ability to negotiate effectively on behalf of clients within an advice and guidance setting, ensuring outcomes align with the client's needs and goals. It involves understanding the dynamics of negotiation, preparing and presenting offers, interpreting responses from other parties, and facilitating agreements that respect the client's autonomy. Mastery requires balancing advocacy with professionalism, maintaining ethical boundaries, and using evidence-based communication to secure optimal resolutions.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes4 guidance points

    Operate within networks

    This element focuses on the practitioner's ability to proactively identify, access, and cultivate professional networks that directly enhance the quality and scope of advice and guidance services. It emphasizes the strategic value of network membership in sharing best practices, accessing specialist resources, and influencing service development. Effective network operation ensures that practitioners remain current, maintain collaborative links, and contribute to integrated client support pathways.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes7 guidance points

    Support children and young people at meal or snack times

    This subtopic equips learners with the knowledge and practical skills to support children and young people during meal or snack times in an educational setting. It covers the principles and benefits of healthy eating, strategies for promoting healthier choices, maintaining rigorous hygiene standards, and adhering to relevant codes of conduct and policies. Mastery ensures learners can create a safe, inclusive, and positive mealtime environment that contributes to children’s physical and social development.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    6 learning outcomes9 guidance points

    Prepare and set up mediation

    This subtopic covers the preparatory phase of mediation within advice and guidance, focusing on assessing each party's readiness and appropriateness for the process, establishing open and impartial communication channels, and collaboratively defining and reviewing the ground rules. Effective preparation is critical to creating a safe, structured environment that maximises the likelihood of a constructive resolution.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes5 guidance points

    Support children and young people with disabilities and special educational needs

    This unit equips learners with the knowledge and skills to effectively support children and young people with disabilities and special educational needs (SEND) in educational settings. It covers key legal frameworks such as the Equality Act 2010 and the SEND Code of Practice, emphasising the rights to inclusive education and reasonable adjustments. The focus is on practical application: understanding individual needs, promoting inclusion, and enabling full participation in all school activities through tailored support strategies.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes10 guidance points

    Prepare clients through advice and guidance for the implementation of a course of action

    This subtopic focuses on the advisor’s role in guiding clients to construct, refine, and operationalise a coherent action plan post-initial advice. It emphasises collaborative goal-setting, resource identification, and practical implementation strategies, ensuring clients are empowered to make informed decisions and take ownership of their progression. Effective preparation directly impacts the client’s ability to navigate services and achieve sustainable outcomes, making this a critical stage in the advice and guidance process.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes8 guidance points

    Support children and young people’s health and safety

    This element equips learners with the knowledge and skills to ensure the health and safety of children and young people within an educational setting. It covers key legislation and policies, practical risk recognition and management, and the ability to support children in assessing and managing risks themselves. Additionally, it prepares learners to respond appropriately to emergency situations, ensuring the welfare of all is maintained.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Support children and young people’s play and leisure

    This subtopic focuses on the role of play and leisure in children's development and the responsibilities of a learning support practitioner in facilitating safe, inclusive, and stimulating play opportunities. It emphasizes understanding play theories, balancing risk and challenge to promote resilience, and using reflective practice to enhance personal effectiveness in supporting children’s holistic development.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Prepare to represent advice and guidance clients in formal proceedings

    This element focuses on equipping learners with the skills to effectively prepare clients and relevant documentation for formal proceedings such as tribunals or hearings. It involves assessing client needs, gathering coherent evidence, and structuring persuasive case presentations. Mastery ensures clients are empowered to present their cases clearly and confidently, upholding professional standards in advice and guidance.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes4 guidance points

    Develop professional relationships with children, young people and adults

    This unit focuses on the essential skills required to establish and maintain effective, professional relationships with children, young people, and adults in an educational setting. It covers communication strategies, the development of mutual respect, and the importance of adhering to confidentiality and data protection policies. Proficiency in these areas is crucial for creating a supportive learning environment and ensuring the well-being of all individuals.

    City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes11 guidance points

    Assist advice and guidance clients to decide on a course of action

    This element focuses on empowering advice and guidance clients to independently determine their course of action through structured support. Practitioners learn to clarify requirements, set professional boundaries, review priorities, and facilitate decision-making, all while upholding client autonomy. Effective practice ensures clients take ownership of their choices, leading to sustainable outcomes.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    5 learning outcomes7 guidance points

    Support children and young people’s positive behaviour

    This topic covers supporting positive behaviour in children and young people in educational settings. Learners know policies, support positive behaviour, and respond to inappropriate behaviour.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Present cases for advice and guidance clients in formal proceedings

    This element focuses on the skills and knowledge required to present a client's case effectively in formal proceedings, such as tribunals, appeals, or hearings. It encompasses understanding potential procedural and legal pitfalls, preparing and delivering a structured case presentation, and critically reviewing outcomes to inform continuous professional development in advice and guidance practice.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes6 guidance points

    Support children and young people’s travel outside of the setting

    This unit element focuses on the practical and procedural aspects of escorting children and young people on journeys outside the educational setting, such as school trips or off-site activities. It requires understanding and implementing safeguarding policies, risk assessment protocols, and effective supervision strategies to ensure safety and wellbeing during arrival, departure, and transit. The application supports the development of independent travel skills and reinforces positive behaviour management in public environments.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes5 guidance points

    Promote Careers Education Guidance _CEG_

    This element focuses on the strategic planning and execution of promotional activities for Careers Education Guidance (CEG) services. It requires the practitioner to analyse target group needs, select tailored information, and justify the choice, while effectively sourcing and managing resources to deliver the promotion. Mastery ensures that careers guidance is accessible and engaging, meeting both organisational and client expectations.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes6 guidance points

    Provide and maintain information materials for use in the service

    This element focuses on the systematic management of information resources within an advice and guidance service. It requires practitioners to critically evaluate the information needs of service users and stakeholders, then establish and maintain robust procedures for sourcing, selecting, and distributing accurate, accessible, and up-to-date materials. Effective implementation ensures that clients receive relevant, timely, and legally compliant information to support informed decision-making.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes6 guidance points

    Support extra-curricular activities

    This element focuses on the role of the teaching assistant in supporting extra-curricular activities, from initial preparation and resource organisation through to safe delivery and concluding the activity effectively. Learners will demonstrate their ability to work collaboratively with teachers and external providers, maintain inclusive participation, and manage behaviour in less formal settings. Practical application involves reflecting on personal practice to identify strengths and areas for development, directly contributing to school improvement and professional growth.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Support learning activities

    This unit element focuses on the practical role of a teaching assistant in contributing to the planning, delivery, and review of learning activities. It requires the ability to work collaboratively with the teacher, prepare resources, engage learners, and accurately document their progress. Effective practice involves not only supporting curriculum objectives but also promoting literacy, numeracy, and ICT skills, while continuously reflecting on one's own performance.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools, City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    2 learning outcomes16 guidance points2 criteria

    Provide support for other practitioners

    This element equips practitioners with the skills to systematically identify, negotiate, and deliver targeted support to colleagues within an advice and guidance context. It emphasises collaborative approaches to professional development, ensuring that support is tailored to individual needs and aligned with organisational standards and qualification requirements.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes6 guidance points

    Support the use of information and communication technology for teaching and learning

    This element equips learning support staff with the knowledge and skills to integrate ICT effectively into teaching and learning, ensuring safe and purposeful technology use. It covers understanding school ICT policies, preparing digital resources, and providing hands-on support to pupils and teachers during ICT-based activities, thereby enhancing learning outcomes.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    6 learning outcomes8 guidance points

    Stage and manage the mediation process

    This element focuses on the practitioner's ability to structure and facilitate the entire mediation process, from initial contact through to agreement. Candidates must demonstrate competence in managing the environment, sequencing interactions, and applying communication techniques to help parties move from entrenched positions to collaborative problem-solving, all while maintaining impartiality and ethical boundaries.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes10 guidance points

    Support clients to make use of the advice and guidance service

    This element focuses on enabling clients to make informed decisions about using advice and guidance services through the provision of accurate information and support. Practitioners must assess client needs, clearly communicate service options, and facilitate comparisons with alternative services to uphold client autonomy. The practical application involves impartial signposting, collaborative planning, and demonstrating effective communication to ensure clients are empowered to agree on the most suitable course of action.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    5 learning outcomes9 guidance points

    Understand the importance of legislation and procedures

    This element explores the critical role of legislation, codes of practice, and organisational procedures in shaping professional advice and guidance practice. Practitioners must understand how to navigate legal frameworks, manage urgent situations, maintain accurate records, and reflect on personal values to ensure ethical, effective, and client-centred service delivery.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    6 learning outcomes9 guidance points

    Undertake research for the service and its clients

    This unit covers the systematic process of conducting research to support advice and guidance services and their clients. It involves identifying appropriate information sources, planning and carrying out data collection, and analysing findings to produce clear, actionable reports that enhance service delivery and client outcomes. The focus is on practical research skills that ensure evidence-based decision-making.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes5 guidance points

    Contribute to supporting bilingual learners

    This subtopic equips learners with strategies to effectively support bilingual pupils in educational settings. It focuses on fostering positive interactions, developing target language skills through tailored interventions, and enabling full participation in learning activities. Mastery ensures bilingual learners receive inclusive support that bridges language barriers and promotes academic achievement.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Equality, diversity and inclusion in work with children and young people

    This subtopic equips learners with the knowledge and skills to foster an inclusive school environment that respects and values diversity. It explores the legal and ethical frameworks underpinning equality, the detrimental effects of prejudice and discrimination on children's development, and practical strategies for promoting inclusive practices in daily support work.

    City & Guilds Level 2 Award in Support Work in Schools, City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    7 learning outcomes15 guidance points2 criteria

    Engage in personal development in health, social care or children’s and young people’s settings

    This subtopic focuses on the continuous professional development required for supporting teaching and learning roles, emphasising self-assessment, reflective practice, and proactive planning to meet competence standards. Learners explore how to evaluate their own performance against relevant standards and job requirements, identify development needs, and create a personal development plan that aligns with career goals and improves outcomes for children and young people.

    City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Assist clients through advice and guidance to review their achievement of a course of action

    This element focuses on the critical skill of supporting clients in evaluating their progress towards agreed goals. Practitioners must employ a range of reflective and evidence-based methods to review achievements, adapt action plans, and empower clients to take ownership of their development. Effective review processes are essential in advice and guidance to ensure interventions remain relevant, measurable, and client-centred.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    5 learning outcomes7 guidance points

    Design information materials for use in the service

    This subtopic focuses on the systematic process of creating effective information materials tailored to an advice and guidance service. It involves determining the purpose and audience needs, sourcing accurate content, structuring materials for clarity and accessibility, and refining them through editing and review. The practical application ensures that clients receive clear, relevant, and professional resources to support their decision-making.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    5 learning outcomes9 guidance points

    Promote children and young people’s positive behaviour

    This element focuses on equipping teaching assistants with the knowledge and skills to foster a positive learning environment through proactive behaviour strategies, consistent policy application, and effective management of inappropriate and challenging behaviours. It emphasises the importance of understanding statutory frameworks, using positive reinforcement, de-escalation techniques, and reflective practice to support children and young people’s social and emotional development.

    City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Develop interactions with advice and guidance clients

    This topic covers developing interactions with advice and guidance clients, including enabling exploration, sustaining interactions, and closing them appropriately. Learners must demonstrate client-centred communication skills.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes6 guidance points

    Promote equality, diversity and inclusion in work with children and young people

    This element focuses on equipping learners with the understanding and skills to actively promote equality, diversity, and inclusion when supporting children and young people in educational settings. It requires critical examination of the detrimental effects of prejudice and discrimination on development, alongside the practical ability to implement inclusive strategies that celebrate diversity and remove barriers to participation.

    City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes7 guidance points

    Help improve own and team practice in schools

    This element equips teaching assistants with the skills to critically reflect on their own practice, set meaningful development goals, and actively contribute to a supportive team culture. Learners will explore how to evaluate their performance, seek and act on feedback, and understand the roles and responsibilities within a school team to enhance collaborative working and ultimately improve pupil outcomes.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes10 guidance points

    Enable advice and guidance clients to access referral opportunities

    This element equips practitioners with the skills to facilitate effective client referrals, ensuring individuals access appropriate external support services. It covers the systematic processes of identifying suitable referral options, collaborating with partner organisations, and empowering clients to engage confidently with these opportunities. Mastery enables a seamless, client-centred journey that maximises positive outcomes through integrated service delivery.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    6 learning outcomes7 guidance points

    Invigilate tests and examinations

    This subtopic focuses on the critical role of the teaching assistant in supporting the administration and invigilation of tests and examinations in educational settings. It encompasses understanding and applying established policies and procedures to ensure the integrity and smooth conduct of assessments. Practical application includes preparing the examination environment, briefing candidates, monitoring during assessments, and handling post-examination procedures securely and in compliance with regulatory standards.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    5 learning outcomes6 guidance points

    Enable learning through demonstrations and instructions

    This element focuses on the practical skills required to effectively plan, deliver, and review training through demonstrations and instructions within an advice and guidance context. Learners must show they can systematically identify individual training needs, design and implement appropriate instructional sessions, and critically evaluate outcomes to ensure continuous improvement. Mastery involves adapting communication and demonstration techniques to suit diverse learner preferences and workplace settings.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes9 guidance points

    Maintain and support relationships with children and young people

    This subtopic focuses on the essential skills and strategies for effectively communicating and building positive, professional relationships with children and young people in educational settings. It also covers techniques to support children in developing healthy peer relationships and interactions with other adults, fostering an inclusive and supportive learning environment. Practitioners learn to adapt their approach to meet diverse needs, ensuring every child feels valued and understood.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    5 learning outcomes6 guidance points

    Support Children and Young People's Health and Safety.

    This unit equips teaching assistants with the knowledge and skills to maintain a safe learning environment by identifying hazards, assessing risks, and implementing control measures in line with policies and legislation. Learners will also explore how to promote children's independence in managing their own safety while ensuring prompt and appropriate responses to accidents, incidents, emergencies, and illness.

    City & Guilds Level 3 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Evaluate and develop own contribution to the service

    This element focuses on the systematic reflection and assessment of one's own professional practice within advice and guidance settings, ensuring continuous improvement and alignment with service standards. It involves critically analysing performance, gathering feedback, and identifying specific professional development needs to enhance service delivery. Mastery enables practitioners to proactively shape their role and contribute to organisational effectiveness.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes8 guidance points

    Move and position individuals in accordance with their plan of care

    This subtopic focuses on the safe and effective moving and positioning of individuals, particularly pupils with physical disabilities, in accordance with their personalised care plans. It integrates knowledge of anatomy, legislation, and risk assessment to maintain dignity and prevent injury, both to the pupil and the support worker, while promoting independence and participation in school activities.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Facilitate learning in groups

    This subtopic develops the skills required to facilitate learning in group settings within advice and guidance contexts. Practitioners learn to manage group dynamics, promote inclusive communication, foster collaborative learning, and encourage reflective practice among group members. Mastery of these skills ensures effective group facilitation in diverse vocational scenarios.

    City & Guilds Level 4 NVQ Diploma in Advice and Guidance

    1 learning outcomes8 guidance points

    Prepare and maintain learning environments

    This element focuses on the skills required to effectively prepare, organise, and sustain learning environments that are safe, inclusive, and conducive to educational activities. It involves practical competencies in setting up physical spaces, selecting and adapting resources, and carrying out routine checks to ensure a hygienic, secure, and stimulating atmosphere. Mastery of these practices not only supports pupil engagement and achievement but also upholds statutory health and safety requirements within educational settings.

    City & Guilds Level 2 Certificate in Supporting Teaching and Learning in Schools

    1 learning outcomes6 guidance points

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