Business GCSE
Communication channels
What Communication channels means in Business GCSE, as defined for AQA.
Definition of Communication channels
Check what you remember
Read the wording for your board, then hide it and explain Communication channels in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
A well-designed site can answer common questions through FAQs, offer live chat or a contact form, and let customers track orders.
Topics that use Communication channels
- Good customer services (AQA GCSE)
Related terms
- Brand reputation and repeat custom
- Business costs and benefits
- Business reputation
- Communication and feedback
- Complaint handling
- Convenience and extended availability for customers
- Corrective action
- Cost control
Using Communication channels in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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