Total Quality Management (TQM)
What Total Quality Management (TQM) means in Business GCSE, as defined for AQA.
Definitions of Total Quality Management (TQM)
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Reference: AQA
A whole-business approach to quality where all employees are involved in continuous improvement and aiming for zero defects.
An approach to quality where all employees are involved in continuously improving processes to achieve zero defects.
Topics that use Total Quality Management (TQM)
- Influences on business (AQA GCSE)
- The concept of quality (AQA GCSE)
Related terms
- Adapting the marketing mix to external pressures
- Additional sales
- Application of business concepts to context
- Batch Production
- Buffer stock
- Business ethics
- Business growth
- Business operations
Using Total Quality Management (TQM) in the exam
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