Skip to content
    Business GCSE

    Communication with customers

    What Communication with customers means in Business GCSE, as defined for AQA.

    Definition of Communication with customers

    Check what you remember

    Read the wording for your board, then hide it and explain Communication with customers in your own words. Rough notes are fine. This is a self-check, with no mark or grade.

    Reference: AQA

    The role of promotion within the marketing mix, informing customers about product features, price changes or where to buy.
    AQA · The elements of the marketing mix: price, product, promotion and place (4Ps) (study guide)

    Topics that use Communication with customers

    Related terms

    Using Communication with customers in the exam

    Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.

    Practise Business questions

    Create a free account to answer exam-style questions on this topic and get feedback on your answers.

    Start free

    A week of Premium from your first lesson · Then the free plan continues · No card, no charge

    All Business GCSE terms