Business GCSE
Customer convenience and accessibility
What Customer convenience and accessibility means in Business GCSE, as defined for AQA.
Definition of Customer convenience and accessibility
Check what you remember
Read the wording for your board, then hide it and explain Customer convenience and accessibility in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
An online presence lets customers find information, contact the firm and buy at any time, and a well-designed site is easy to navigate, loads quickly and works on phones and tablets.
Topics that use Customer convenience and accessibility
- Good customer services (AQA GCSE)
Related terms
- Brand reputation and repeat custom
- Business costs and benefits
- Business reputation
- Communication and feedback
- Communication channels
- Complaint handling
- Convenience and extended availability for customers
- Corrective action
Using Customer convenience and accessibility in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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