Business GCSE
Product Recall
What Product Recall means in Business GCSE, as defined for OCR.
Definitions of Product Recall
Exam boards and our study guides word this term in slightly different ways. Learn the version your board uses.
When a business asks customers to return a faulty or unsafe product, usually at great expense to the business.
When a company requests the return of a product after the discovery of safety issues or product defects.
Topics that use Product Recall
- Consumer law (OCR GCSE)
- Quality of goods and services (OCR GCSE)
Related terms
- Consumer Rights Act 2015
- Customer Retention
- As Described
- Competitive Advantage
- Fit for Purpose
- Quality
- Quality Assurance (QA)
- Quality Control (QC)
Using Product Recall in the exam
Definition questions usually carry one or two marks, and examiners look for the precise wording. Write the definition from memory, check it against the version above, and then use the term in a longer answer on the same topic so it sticks.
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