Repeat custom and revenue
What Repeat custom and revenue means in Business GCSE, as defined for AQA.
Definition of Repeat custom and revenue
Check what you remember
Read the wording for your board, then hide it and explain Repeat custom and revenue in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
Regular customers provide reliable revenue and are cheaper to keep than to attract anew, so losing them matters for a small business.
Topics that use Repeat custom and revenue
- Good customer services (AQA GCSE)
Related terms
- Brand reputation and repeat custom
- Business costs and benefits
- Business reputation
- Communication and feedback
- Communication channels
- Complaint handling
- Convenience and extended availability for customers
- Corrective action
Using Repeat custom and revenue in the exam
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