Business GCSE
Reputation
What Reputation means in Business GCSE, as defined for AQA.
Definition of Reputation
Check what you remember
Read the wording for your board, then hide it and explain Reputation in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
Something valuable because it influences whether people choose a business in the first place, and it can be poor when negative comments spread.
Topics that use Reputation
- Good customer services (AQA GCSE)
Related terms
- Brand reputation and repeat custom
- Business costs and benefits
- Business reputation
- Communication and feedback
- Communication channels
- Complaint handling
- Convenience and extended availability for customers
- Corrective action
Using Reputation in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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