Whole-business quality culture
What Whole-business quality culture means in Business GCSE, as defined for AQA.
Definition of Whole-business quality culture
Check what you remember
Read the wording for your board, then hide it and explain Whole-business quality culture in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
An approach in which every employee takes responsibility for quality at every stage, rather than relying on a final inspection.
Topics that use Whole-business quality culture
- The concept of quality (AQA GCSE)
Related terms
- Additional sales
- Business growth
- Business reputation
- Competitive positioning
- Continuous improvement
- Costs and benefits
- Customer loyalty and reputation
- Customer satisfaction and reputation
Using Whole-business quality culture in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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