Business GCSE
Telesales
What Telesales means in Business GCSE, as defined for OCR.
Definition of Telesales
Selling products or services directly to potential customers over the telephone.
Topics that use Telesales
- The sales process and customer service (OCR GCSE)
Related terms
Using Telesales in the exam
Definition questions usually carry one or two marks, and examiners look for the precise wording. Write the definition from memory, check it against the version above, and then use the term in a longer answer on the same topic so it sticks.
Practise Business questions
Create a free account to answer exam-style questions on this topic and get feedback on your answers.
Start free
All Business GCSE terms7 days Premium · Then free forever · No card, no charge