Business GCSE
Telesales
What Telesales means in Business GCSE, as defined for AQA, OCR.
Definitions of Telesales
Exam boards and our study guides word this term in slightly different ways. Learn the version your board uses.
Check what you remember
Read the wording for your board, then hide it and explain Telesales in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: AQA
Selling products directly to customers by telephone, sitting within the place element of the marketing mix.
Selling products or services directly to potential customers over the telephone.
Topics that use Telesales
- The elements of the marketing mix: price, product, promotion and place (4Ps) (AQA GCSE)
- The sales process and customer service (OCR GCSE)
Related terms
- Access to customers
- Adaptation and reaction
- Adaptation to change
- Advertising
- Balancing
- Batch Production
- Brand awareness
- Brand awareness and image
Using Telesales in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
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